Assistant Warehouse Operations Manager
16 days ago
Atlanta
Job DescriptionWho We Are Porter Logistics is a rapidly growing 3PL headquartered in Atlanta. In just eight years, we’ve scaled from a two-person startup in a 10,000 sq. ft. building to a team of 50+ operating across over one million square feet. We support some of the world’s most recognized brands through exceptional service, high accuracy, and a culture built on ownership, accountability, integrity, and always playing offense. As we continue to expand, we’re building a leadership bench of highly driven, hands-on operators who thrive in fast-paced environments and want to grow with us. The Role The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication. This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed. This role is perfect for someone who is ready to move up from Warehouse Lead / Supervisor into broader operational responsibility—or a current manager who thrives in a hands-on, high-volume environment. Key Responsibilities Daily Warehouse Operations • Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping., • Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.Team Leadership & Development, • Help lead a team of warehouse associates, leads, and forklift operators., • Support the Operations Manager with coaching, training, performance feedback, and accountability., • Promote Porter’s core values: team player, integrity, consistency, ownership, thoroughness, and positivity., • Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.Inventory & Quality Control, • Ensure correct product handling, storage, labeling, and documentation., • Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions., • Help maintain 99%+ inventory accuracy through disciplined process control.Labor Planning & Scheduling, • Assist with scheduling labor based on volume forecasts and staffing needs., • Monitor productivity and identify opportunities to optimize labor allocation., • Support new-hire onboarding and continuous cross-training.Client Communication & Issue Resolution, • Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients., • Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally., • Help ensure customers receive accurate, on-time service every day.Process Improvement, • Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control., • Help document SOPs and implement new processes., • Support operational readiness for new clients, product lines, or workflows.Acting Manager Responsibilities, • Step in to lead the full operation when the Operations Manager is offsite., • 2–4 years of warehouse operations experience, ideally in a 3PL or high-volume environment., • Experience leading teams (Lead, Supervisor, or similar role)., • Strong understanding of WMS systems, RF scanning, and inventory control processes., • Ability to thrive in a fast-paced environment and pivot quickly as priorities change., • Strong communication and leadership skills with a focus on accountability and accuracy. q2BvSSebgy