Job Summary We are seeking a creative and detail-oriented Floral Designer to join our team. The ideal candidate will have a passion for floral design and a strong commitment to providing exceptional customer service. As a Floral Designer, you will be responsible for creating beautiful floral arrangements for various occasions, managing inventory, and assisting customers in selecting the perfect flowers for their needs.
Position Summary: We are seeking a friendly, detail-oriented individual to join our team as a Florist/Front Desk Associate. This dual role combines creative floral design with excellent customer service and administrative support. You will assist in daily floral operations, greet customers, answer inquiries, and ensure smooth front desk operations. Key Responsibilities: Floral Design & Shop Duties: Create, arrange, and maintain floral designs according to shop standards and customer requests. Care for flowers and plants (watering, trimming, conditioning, and monitoring inventory). Assist with unpacking, processing, and stocking floral shipments and supplies. Prepare arrangements for walk-in orders, deliveries, events, and special occasions. Keep the floral workspace clean, organized, and presentable. Front Desk & Customer Service: Greet and assist customers in person, over the phone, and via email. Provide product knowledge, help customers select flowers, and take custom orders. Process transactions (cash, credit card, POS system) accurately. Schedule and coordinate deliveries; communicate with drivers and customers. Answer general inquiries and resolve customer concerns in a professional manner. Administrative & Support: Maintain records of orders, invoices, and payments. Manage front desk organization, including phones, emails, and appointments. Assist with marketing efforts (social media updates, promotions, window displays). Support the team with other shop tasks as needed. Qualifications: Previous experience in floral design or customer service preferred (training available). Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer and POS system knowledge. Attention to detail with a creative eye for design. Flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs and stand for extended periods. Work Environment: Creative and customer-focused setting. Hands-on role with a mix of design, customer service, and administrative duties. Collaborative team environment with opportunities to learn and grow.
The Wedding Planner will work closely with brides, grooms, and their families to plan and coordinate all aspects of their special day—from concept to execution. You will be the main point of contact, managing vendors, timelines, budgets, and ensuring that every wedding curated by First Impressions is as stunning and seamless as our signature beauty services. Key Responsibilities: Meet with clients to understand their vision, style, and wedding goals. Create personalized wedding plans and schedules. Coordinate with trusted vendors, venues, caterers, florists, decorators, and photographers. Work closely with our in-house beauty team to align hair, makeup, and prep services with the wedding timeline. Manage budgets, track expenses, and ensure cost-effective decisions. Provide full-day-of-wedding coordination and troubleshooting. Offer design input for themes, décor, and styling that complement our salon’s luxury aesthetic. Maintain excellent communication with clients and vendors throughout the planning process. Stay up to date on wedding trends, seasonal themes, and local vendor options. Qualifications: 5 years of experience in wedding planning, event coordination, or related field. Strong network of local wedding vendors is a plus. Exceptional communication, organization, and time management skills. Ability to multitask and remain calm under pressure. A passion for weddings, beauty, and creating unforgettable client experiences.