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  • Shift Leader
    Shift Leader
    6 hours ago
    $18–$22 hourly
    Part-time
    Midtown East, Manhattan

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Assistant Manager
    Assistant Manager
    14 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Bartender
    Bartender
    1 month ago
    Full-time
    New Springville, Staten Island

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests' needs. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Creates a warm, fun atmosphere for Guests and Team members. Adheres to company's sanitation procedures. Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Follows all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction. Keeps station clean, sets up and takes down station tables appropriately. Greets newly seated Guests' in a friendly and timely manner. Accurately takes Guests' food and drink orders. Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation. Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges. Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift. Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift. Ensures food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed. Works quickly and efficiently adhering to "Full hands in, Full hands out" philosophy. Participates in all incentives and contests, driving sales and promoting the brand. Completes bar inventories and daily requisition sheets as requested and required. Completes opening/closing duties in a timely manner. Assists in party set up and breakdown. Assists other Team members as needed or as business dictates. Busses and resets tables as needed. Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to Guest needs in a timely manner. Maintains a favorable working relationship with all other company Team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Listen to hear Guests' orders and needs, and then communicate with Guests verbally and with other Team members verbally via Micros system. Must be friendly and able to smile frequently. Restaurant and/or bar experience preferred, but not required. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Work in noisy, fast paced environment with distracting conditions. Must be at least 18 years of age.

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  • Hot Line Cook
    Hot Line Cook
    2 months ago
    $17 hourly
    Part-time
    Manhattan, New York

    We are a growing family-owned business looking for teammates who are passionate about hospitality, food, and coffee! Summary/Objective To prepare, serve, sell and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction. Essential Function • Understand that our guest is our #1 priority., • Greet guests in a courteous and friendly manner (where applicable)., • Follow all recipes and practice portion control to prepare, garnish, and present ordered items., • Maintain proper and adequate set-up of the kitchen/station daily. This includes requisitioning and stocking of all required food, paper products, and condiments., • Handles, stores, and rotates all products properly., • Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment., • Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality., • Complete opening, on-going, and closing checklists as required., • Return all items used during your shift to the proper place, clean and organize all work and storage areas, including all coolers and refrigerators, and empty and reline all trash containers., • Assumes 100% responsibility for the quality of products served., • Perform general and specific cleaning tasks using standard cleaning products as assigned by the supervisor to adhere to health standards., • Other duties as assigned., • Required Education & Experience, • One year experience working in food service environment is essential., • High school diploma preferred., • Verbal and written communication is essential. Able to read, speak and understand the Englishlanguage in order to communicate with guests and take orders., • Experience in dealing with problems involving customer service., • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges., • Food Handlers permit as required by law., • Brand Certification as required by law., • Ability to remember, recite and promote the variety of menu items., • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check., • Ability to stand and work in confined spaces for long periods of time. Position Type / Expected Hours of Work Must have availability to work weekdays and weekend. Hours of employment are contingent on business needs, work required and/or as job duties demand. This role routinely will have to maintain a safe and clean work environment, where chemicals are utilized to clean kitchen appliances such as, stoves, burners, ovens, sinks, refrigerator, and knives. The team member will be exposed to extreme temperatures while completing essential job tasks and duties. The team member is required and must have the ability to sit, stand, walk, kneel, crouch, stoop, reach, twist, and lift for extended periods of time. Hungry Llama LLC is an equal opportunity employer and does not unlawfully discriminate against team members. All Hungry Llama LLC employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: 20 – 30 per week Employee discounts Experience level: 2 years Restaurant type: Casual dining restaurant Restaurant experience: 2 years (Required) Ability to Commute: New York, NY 10014 (Required)

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  • Bookkeeper
    Bookkeeper
    2 months ago
    $19–$25 hourly
    Part-time
    Williamsburg, Brooklyn

    Part-Time Bookkeeper Location: On-site Schedule: Part-time (approx. 16–20 hours per week) Reports to: Owner / Managing Partner Overview We are seeking a detail-oriented and reliable Part-Time Bookkeeper to support day-to-day financial operations. This role is ideal for someone who is organized, proactive, and comfortable working with small businesses in a fast-paced environment. Key Responsibilities: • Maintain accurate financial records, including accounts payable and receivable, • Process and reconcile invoices, credit card transactions, and bank statements, • Manage weekly and monthly reconciliations, • Prepare basic financial reports (P&L, balance sheets, cash flow summaries), • Track expenses, vendor payments, and outstanding balances, • Assist with payroll coordination and payroll-related reporting, • Support sales tax filings and compliance (as applicable), • Organize and maintain financial documentation for accountants and auditors, • Communicate with vendors and internal team regarding billing questions, • Assist with budgeting and cash-flow tracking Qualifications: • Proven experience as a bookkeeper or in a similar accounting role, • Proficiency with bookkeeping software (QuickBooks preferred), • Strong attention to detail and accuracy, • Ability to work independently and meet deadlines, • Excellent organizational and communication skills, • Experience in hospitality, retail, or food & beverage is a plus Compensation • Hourly rate: $19 - $25/hr, commensurate with experience Why Join Us • Flexible schedule, • Collaborative and supportive work environment, • Opportunity to work closely with ownership, • Room to grow into expanded responsibilities over time

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