Coffee Shop Cashier & Food Preparer Mercato
19 days ago
Miami
Job DescriptionJob Title: Coffee Shop Cashier & Food PreparerPosition Overview We are seeking an energetic, reliable, and guest-focused team member to join our coffee shop as a Cashier & Food Preparer. This dual-role position is responsible for providing exceptional customer service at the register, handling transactions with accuracy, preparing light food items, and ensuring a clean, organized, and welcoming environment for all guests. Key Responsibilities Customer Service & Cashiering • Greet guests warmly and create a friendly, welcoming atmosphere., • Accurately process orders using the POS system., • Handle cash, credit card transactions, and receipts with precision., • Answer guest questions about menu items, ingredients, and customization options., • Maintain strong product knowledge of beverages, food items, specials, and promotions., • Manage to-go orders and ensure accuracy before handing them to guests. Food & Beverage Preparation • Prepare food items such as sandwiches, salads, toast, pastries, and other grab-and-go items according to recipes and standards., • Assist with preparing coffee and tea beverages when needed (basic barista skills a plus)., • Portion, label, and stock food items following proper food safety guidelines., • Ensure consistent presentation and quality of all prepared items. Cleanliness & Organization • Maintain a clean and organized workstation, cashier area, and prep area., • Follow all health, sanitation, and safety regulations., • Restock cups, utensils, napkins, pastries, and packaged goods as needed., • Assist with opening or closing duties, including cleaning equipment, wiping surfaces, and removing trash. Teamwork & Operations • Communicate effectively with team members to ensure smooth operations during peak hours., • Assist with inventory counts and stocking deliveries as assigned., • Follow store policies, procedures, and service standards consistently., • Proactively identify opportunities to improve workflow and guest experience. Qualifications • Previous experience as a cashier, counter-service staff, or food preparer preferred but not required., • Strong customer service and communication skills., • Ability to multitask and work efficiently in a fast-paced environment., • Basic math and POS operating skills., • Ability to stand for extended periods and lift up to 25 lbs., • Food Handler Certification (or willingness to obtain). Key Traits We’re Looking For • Friendly, positive attitude, • Reliable and punctual, • Detail-oriented, • Works well under pressure, • Team player, • Strong sense of hospitality Schedule & Work Environment • Flexible schedule; must be available for mornings, weekends, and holidays as needed., • Fast-paced, guest-focused café environment. Compensation • Competitive hourly rate based on experience, • Tips (if applicable), • Employee meal or drink discounts, • Opportunities for growth and cross-trainining