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A Dunkin' Donuts manager is responsible for the overall operation of the restaurant, ensuring smooth and efficient daily activities, while also focusing on guest satisfaction, team development, and profitability. They manage staff, financial aspects, and maintain store standards. Key Responsibilities of a Dunkin' Donuts Manager: Leading and Developing the Team: Hiring, training, and developing staff, planning staffing levels, and managing performance. Financial Management: Controlling labor costs, food costs, and cash, meeting sales goals, and managing inventory. Operational Excellence: Ensuring adherence to Dunkin' Donuts standards, maintaining cleanliness and safety, and managing preventative maintenance. Guest Experience: Prioritizing customer service, ensuring a positive experience, and addressing guest feedback. Administrative Tasks: Completing reports, tracking sales, and managing administrative duties. Compliance: Adhering to company policies, labor laws, and industry regulations. Store Management: Overseeing daily operations, including product preparation, merchandising, and inventory.
Are you a culinary leader with a passion for excellence and a love of collaboration? Dish Food & Events, an award-winning catering and events company in the heart of NYC, is seeking an Executive Sous Chef to join our dynamic team. With over 15 years of experience creating unforgettable events, we’re known for our warm hospitality, delicious and innovative cuisine, and a team-focused culture that empowers every team member to thrive. As Executive Sous Chef, you’ll work closely with our Executive Chef to lead and inspire a talented kitchen team, ensuring the highest standards of quality, flavor, and service. From mentoring new kitchen leaders to overseeing production for extraordinary events, this role offers the opportunity to make a lasting impact on both our team and our clients. If you’re ready to bring your leadership skills, creativity, and passion for culinary excellence to a company that values authenticity, creativity, and teamwork, we’d love to hear from you! Qualifications Culinary degree or equivalent professional training preferred NY Department of Health Food Handler’s License required. Minimum 5 years of culinary experience, with at least 2 years in a leadership role, ideally in high-volume catering, fine dining restaurants or events. Strong leadership skills with a proven ability to mentor and develop diverse kitchen teams. Expertise in food costing, inventory management, and achieving financial goals. Exceptional organizational and time-management skills to oversee production and maintain quality standards. Proficient in recipe development, menu planning, and maintaining consistency across events. Knowledge of NYC Department of Health guidelines and a commitment to maintaining a safe, sanitary kitchen. Outstanding communication skills for team coordination, client interaction, and vendor relationships. Passion for delivering creative, high-quality dishes that align with seasonality and client preferences. Flexibility to work evenings, weekends, and attend off-premise events (1-2 per month) as needed. Fluency in English is required; proficiency in Spanish is strongly preferred Job Description Responsibilities would include but not be limited to: LEADERSHIP Create a positive and inspiring environment for the commissary team. Provide coaching and mentorship to our team. Foster new kitchen leadership. Maintain a safe and sanitary kitchen as per NYC Dept of Health guidelines. DOH Food Handler’s license required. Lead kitchen when executive chef is absent with sous chef. Assist in hiring, training, scheduling and managing a diverse and professional kitchen and event staff Delegate team on event production, commissary cleaning, and organizing. Train and foster new leadership. Lead and maintain a high performing team that produces quality work and excellent food. Control and maintain a high level of quality. This includes supervising and creating systems for packing events and communication of serving standards. Set a standard of quality and flavor. Lead + delegate production of an exciting and fun daily family meal for our team. Lead training sessions for commissary and event kitchen staff. Occasionally attend off premise full service events (approximately 1-2 per month) to gain insight into our operations, lead the event kitchen team and ensure quality control. Represent the company in front of our clients and in media (i.e. tastings, interviews with blogs, magazines, social media) PRODUCTION, PURCHASING + MAINTENANCE Collaborate with Sous Chef to develop daily prep lists and then execute food production in our kitchen, resulting in quality work and delicious food Oversee daily, weekly, and monthly inventory of food product and supplies Assist the Executive Chef in meeting financial goals for food, kitchen labor and kitchen supply costs Alongside, the Executive Chef prepares event questions and changes for production meetings. Communicate efficiently and effectively with kitchen team, operations department, event staff, sales team and vendors Execute Client tastings and lead at a high performance level on an as needed basis Together with the Operations Manager, Executive Chef and Sous Chef and Pastry Chef, update and maintain recipes, costing, and other menu details in our catering system (Total Party Planner) Delegate and oversee facility maintenance including implementation of our preventive maintenance schedule. R&D Test out flavors of dishes that include sub recipes. Measure and weigh individual ingredients using a scale. Keep all records up to date and organized utilizing our catering system (Total Party Planner). Understand all policies, procedures, standards, specifications, guidelines and training programs. Attend and actively participate in required meetings and bring suggestions for improvement. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. CORE VALUESExemplify our company core values, mission statement and standards. Foster positive communication with the front and back of house team. Actively participate in our Continuous Employee Success Management program including weekly 1:1s, six-month check-ins and annual performance reviews. Compensation + Benefits Competitive annual salary in the range of $80-90k with bonus potential. Option to enroll in major medical, dental and vision insurance Paid Days Off (Vacation + Personal Days + Dish Holidays) Paid Volunteer Time Off (VTO) program designed to support the communities where we live and work Paid Family Leave, Sick Pay, ST and LT Disability insurance 401k Plan to invest in your future after 12 months of full-time employment Commuter transportation benefits Company dining program of daily delicious family meals (aka free lunch!) Dish provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Chef Instructor Synopsis Under the direction of the Executive Director and Program Manager, the Chef Instructor is responsible for administering the NYC Food Handler's Certificate training program and overseeing the 24-week culinary training program at The Brownsville Community Culinary Center (BCCC). The Chef Instructor will lead culinary arts instruction, teach job readiness skills, and coordinate related activities and events to enhance the program. The Chef Instructor will monitor and report on participant progress throughout the first module, ensuring participants gain essential foundational skills. The ideal candidate will have a proven track record of training, teaching, and professionally developing aspiring culinary professionals. Strong communication skills are imperative, as well as a personal commitment to nutrition, sustainability, and culinary traditions within the African diaspora. This is a full-time position. Who We Are The Melting Pot Foundation USA Inc. is committed to working with historically marginalized or underprivileged communities to build the infrastructure necessary for sustainable, self-determined, and equitable futures. The BCCC provides free, world-class culinary vocational training to Brownsville residents through our culinary training program. The BCCC provides advocacy, support, and coordination services for Brownsville residents living with Type-2 diabetes through our Diabetes Wellness Project, working to improve public health in the neighborhood and offering resources to expand program participants' capacity to manage their conditions. The BCCC is available to community groups seeking to organize and address issues affecting the neighborhood and to celebrate, learn, train, and enjoy each other’s company. Essential Duties and Responsibilities - Review, enhance, and develop curriculum based on the needs of the program and community, including the in-house Diabetes Wellness Program. - Conduct hands-on culinary instruction of participants, including online/Zoom-related instruction if required or advantageous. - Administer written and practical tests as required. - Document and report each participant’s ability to comprehend, perform, and retain practical techniques. - Work one-on-one with participants to ensure comprehension of lessons and information. - Develop and maintain external relationships for job placement and activity opportunities. - Administer the NYC Food Handler's Certificate curriculum and test, ensuring all participants achieve certification. - Lead and support the recruitment of participants. - Conduct interviews and evaluate potential candidates. - Support and lead, if necessary, fundraising efforts to support the culinary training program utilizing various in-house resources. - Adhere to the Melting Pot Foundation Policies and Procedures. - Follow all Human Resources and departmental policies and procedures regarding performance, recognition, coaching, training, and discipline. - Report on key initiatives as required. - Provide weekly, monthly, quarterly, and annual reports to the Executive Director and other determined stakeholders. - Maintain a professional appearance in accordance with company/department standards. - Exercise independent judgment in daily responsibilities. - Perform all other related and compatible duties as assigned. - Cultural Responsibilities - Mentor and develop individuals inside the organization and the community to help them reach their full potential. - Maintain a positive, professional, and friendly demeanor at all times. - Consistently offer professional, friendly, and proactive service while supporting fellow team members. - Promote a positive public image and maintain strong employee relations. - Foster an inclusive, harassment-free work environment. - Serve as an ambassador for all company and department expectations, leading by example. Skills and Qualifications - Excellent interpersonal skills required; ability to exercise sound judgment and interact with senior management. - Strong organizational skills with attention to detail. - Ability to multitask and take initiative in problem-solving. - Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, etc.). - Strong written and verbal communication skills in English. - Ability to perform mathematical operations, including addition, subtraction, multiplication, and division in all units of measure. - Education and Experience - 4-6+ years of relevant industry experience at a chef level or higher, with related management experience. - Proven track record of educating and mentoring culinary students or staff. - NYC Food Handler's Certificate (required). - Experience in a large-scale production facility or institutional foodservice setting. - High degree of technical ability to engage participants and promote learning. - Experience developing a training program or curriculum, including proficiency with Microsoft Word, Excel, PowerPoint, and Zoom. - Passion for education, health, and wellness. Compensation This position offers a competitive hourly rate ranging from $30 per hour, commensurate with experience, qualifications, and demonstrated expertise. The final rate will be determined based on the candidate's background and ability to contribute to the program’s success. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Melting Pot Foundation USA Inc. complies with the Americans with Disabilities Act (ADA) and all applicable state or local laws. We will reasonably accommodate qualified individuals with disabilities if such accommodation allows them to perform the essential functions of the job, unless doing so would create an undue hardship. Regularly required to sit, stand, walk, bend, lift, use hands and fingers, reach with hands and arms, talk, and/or hear. Specific vision abilities required include close, distance, color, peripheral vision, and depth perception. The employee must be able to lift a minimum of 35 lbs multiple times per day and push a cart weighing up to 100 lbs. Must practice proper body mechanics and use appropriate personal protective equipment to avoid injury. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This position is an exempt position and may require working more than forty (40) hours per week. - Fast-paced environment with varying levels of guests and employees present. - Varying walking surfaces, working environments, and equipment. - Exposure to varying levels of light, sound, temperature, and kitchen conditions. - Close-quarter environment with varying hot and cold surfaces. The Melting Pot Foundation USA Inc. is an EQUAL OPPORTUNITY EMPLOYER. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. The Melting Pot Foundation USA Inc. is a drug-free workplace. Pre-employment drug testing, background checks, and job assessments may be required depending on the position applying for.
Picky Barista & Bagel - We are seeking an experienced Bagel Maker to join our dedicated Baking team at Picky Barista & Bagel. - Our location is still building and it will be open soon. - You will be responsible for crafting high-quality, authentic hand rolled bagels that meet our exceptional standards. Your expertise will contribute to our mission of providing customers with a memorable dining experience, showcasing the artistry and tradition of bagel-making. ** Responsibilities** - Prepare and mix dough using precise measurements and techniques to ensure consistency in texture and flavor. - Hand shape, boil, and bake bagels to perfection - Maintain a clean and organized work environment, ensuring compliance with health and safety regulations. - Collaborate with team members to manage inventory, restock supplies, and maintain equipment. - Experiment with flavors and toppings to create new bagel varieties that align with our brand identity. - Monitor baking times and temperatures, adjusting as necessary to produce optimal results. Required and Preferred Qualifications ** Required:** - Proven experience as a Bagel Maker or in a similar baking role. - Strong knowledge of bagel-making techniques and bread production. - Ability to work in a fast-paced environment while maintaining attention to detail. - Familiarity with health and safety standards in the kitchen. - Health department certificate (we will sign you up if you don't have) ** Preferred:** - Experience in a high-volume bakery or restaurant setting. - Passion for culinary arts and a desire to innovate within the bagel category. - Strong communication skills and ability to work collaboratively in a team. ** Technical Skills and Relevant Technologies** - Proficiency in using commercial baking equipment such as mixers, ovens, and proofing cabinets. - Understanding of ingredient properties and their effects on the final product. - Experience with inventory management systems for tracking supplies. Soft Skills and Cultural Fit - Strong work ethic and commitment to quality. - Ability to thrive in a collaborative team environment while also being self-motivated. - Creative mindset with a passion for experimenting with flavors and techniques. - Positive attitude and willingness to learn and adapt. ** Benefits and Perks** - At Picky Barista & Bagel, we offer competitive compensation and a supportive work environment. Additional benefits may include: - Employee discounts on food products. - Opportunities for professional development and growth within the culinary field. - 401 K retirement ** Location** This role requires successful candidates to be based in-person at our very busy location next to the Columbia University in the Upper West Side
We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.
About Us: Tortiamo USA is a premium importer of Italian frozen desserts and Portuguese wines, delivering exceptional products to high-end restaurants, grocery stores, hotels, and institutions across the U.S. We pride ourselves on our quality offerings, and we’re seeking a high-caliber sales professional to help drive our continued growth. Who We’re Looking For: We’re thrilled by your interest in joining our team! This position is suited for a seasoned Sales Representative with at least 5 years of proven sales experience preferably in the food and wine industry or a closely related field. We need a skilled professional with a strong track record of achieving and exceeding sales targets, and a passion for building long-term customer relationships. (Please only apply if you have a valid driver’s license and a personal vehicle for daily use.) Role Overview: As a Sales Representative with a specialization in food and wine, you’ll play a critical role in driving sales and expanding our customer base. Your primary responsibility will be to promote and sell our premium products, build strong client relationships, and help us meet or exceed company sales goals. Key Responsibilities: Develop and execute strategic sales plans to meet or exceed company goals. Identify, engage, and convert new business opportunities within your assigned territory. Build and maintain relationships with existing clients through regular communication and proactive customer service. Deliver persuasive sales presentations and conduct product demonstrations to showcase our offerings. Negotiate contracts and close deals to drive revenue growth and achieve sales targets. Utilize CRM tools, such as Badger, to track sales activities and document customer interactions. Qualifications: Proven sales experience preferably in the food and wine industry or a related field. Proven track record of success in achieving and exceeding sales targets. Strong negotiation and closing skills, with a focus on long-term customer relationships. Ability to work independently as well as collaboratively within a team. Valid driver’s license and reliable personal vehicle for daily use. Why Join Us? This position offers a competitive salary, commission structure, and growth opportunities within a leading company. If you are an experienced, motivated sales professional with a love for food and wine, we encourage you to apply and become part of our journey in bringing premium culinary products to an ever-expanding U.S. market!
Job Overview We are seeking a dedicated and experienced FSQA Manager to oversee our food safety and quality assurance processes. The ideal candidate will be responsible for ensuring compliance with industry standards and regulations, while also leading a team to maintain the highest quality of our products. This role requires a strong understanding of FDA regulations, ISO standards, and HACCP principles. Duties Develop, implement, and maintain food safety and quality assurance programs in accordance with FDA regulations and ISO standards. Conduct regular quality audits to ensure compliance with internal policies and external regulations. Utilize tools such as micrometers and coordinate measuring machines to assess product quality. Analyze data from quality control processes to identify trends and areas for improvement. Lead the team in the execution of HACCP plans and ensure proper documentation is maintained. Collaborate with cross-functional teams to address quality issues and implement corrective actions. Train staff on quality assurance protocols and best practices to foster a culture of continuous improvement. Skills In-depth knowledge of FDA regulations, ISO 9001, ISO 13485, and HACCP principles. Proficiency in using measurement tools such as micrometers and coordinate measuring machines. Strong experience in QA/QC processes including conducting quality audits. Ability to analyze complex data sets to inform decision-making. Familiarity with Calypso software for measurement analysis is a plus. Excellent leadership skills with the ability to motivate and develop a team. Strong communication skills for effective collaboration across departments. Join us as we strive for excellence in food safety and quality assurance! Job Types: Full-time, Permanent Pay: $90,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person