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  • General Manager
    General Manager
    16 hours ago
    $70000–$75000 yearly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • General Manager – Full-Service Restaurant Operations
    General Manager – Full-Service Restaurant Operations
    1 day ago
    Full-time
    Gowanus, Brooklyn

    General Manager – Full-Service Restaurant Operations Brooklyn, NY | Full-Time | 50 Hours/Week | Bilingual (Spanish/English) Required Table 87 is seeking a sharp, experienced General Manager to oversee operations at our two full-service coal-fired pizza and Italian restaurants in Brooklyn. This is not just a management role, it’s a leadership position within a growing, family-owned business. We’re a high-volume operation with multiple revenue streams, and ownership is actively involved in the day-to-day. We move quickly, expect accountability, and don’t operate with layers of corporate structure. We’re looking for someone who can step into that environment, earn trust, and take real ownership of operations. This role is for someone who is hands-on, detail-oriented, and willing to put in the work to understand how we operate and help build structure where it’s needed. The ideal candidate is bilingual (Spanish/English), experienced, highly organized, and comfortable managing both people and systems at a high level. Key Responsibilities • Operations Management, • Lead all day-to-day operations across two full-service Table 87 locations, • Implement and maintain systems that improve efficiency, consistency, and guest experience, • Manage labor budgets, scheduling, and clock-ins with discipline and accuracy, • Oversee service flow, order timing, and execution across all stations, • Ensure flawless execution of all online ordering platforms (UberEats, DoorDash, Slice, Grubhub,etc.), • Oversee and optimize POS systems, printer functionality, and order routing Restaurant365 Leadership • Utilize Restaurant365 for daily operations, not just reporting, • Manage inventory control, ordering, and vendor relationships, • Track labor cost, cost of goods, and overall performance, • Review daily and weekly reporting and make real-time operational adjustments, • Use R365 insights to improve profitability and efficiency, • Employee Onboarding & Training, • Lead onboarding for all new hires across front-of-house and back-of-house, • Build and maintain structured training systems, • Train staff consistently to improve service, efficiency, and sales performance, • Ensure all team members fully understand their roles and expectations, • Continuously develop staff and identify areas for improvement People & Service Leadership • Hire, train, and retain team members across FOH and BOH, • Run weekly team meetings with servers, bussers, bartenders, and kitchen staff, • Be on the floor daily, interacting with guests, resolving issues, and leading by example, • Hold team members accountable to company standards at all times, • Create a professional, respectful, and performance-driven work environment, • Handle customer issues directly and ensure a high level of hospitality Front & Back of House Oversight • Oversee front counter operations and full dining room service, • Maintain strong coordination between FOH and BOH at all times, • Ensure speed, accuracy, and consistency across all stations, • Step into any position when needed and lead from the floor Online Ordering & Technology • Oversee all third-party and direct ordering platforms, • Understand how Grubhub, Uber Eats, DoorDash, Slice, and similar platforms operate, • Manage order timing, prep times, and driver coordination, • Ensure all systems are functioning properly, including POS, printers, and integrations, • Be highly comfortable with technology, including Google Workspace and daily digital operations Sales & Performance Improvement • Train staff to upsell and improve average ticket size, • Identify opportunities to increase sales through better execution and service, • Continuously improve operations to drive profitability, • Take ownership of improving overall business performance Events & Catering • Own execution of all in-house events and private dining experiences, • Work closely with the Catering & Events Team Lead on off-site - catering and large-scale events, • Ensure clear communication and strong execution across all teams, • Track event performance and assist in growing the catering program Inventory & Compliance • Oversee all product ordering, inventory controls, and vendor relationships, • Ensure no outages through proactive monitoring and reordering, • Maintain tight inventory systems and organization, • Enforce FIFO systems and track waste to maximize margins Requirements Minimum 5+ years General Manager experience in full-service restaurants REQUIRED: Deep working knowledge of Restaurant365 (inventory, labor, reporting) Fluent in Spanish and English Strong leadership and training experience with the ability to develop teams Deep understanding of online ordering platforms (Grubhub, Uber Eats, DoorDash, Slice) Strong operational knowledge of both FOH and BOH High level of comfort with technology, including Google Workspace, POS systems, and reporting tools Strong experience running team meetings and managing staff performance Excellent customer service instincts and ability to resolve issues professionally Highly organized, detail-oriented, and consistent Must be available for 50 hours/week, including nights and weekends Hands-on leadership style, present, reliable, and able to lead by example Strong understanding of BOH operations and inventory procedures Familiarity with Brooklyn restaurant operations and DOH standards is a plus Compensation & Schedule Full-time salaried position (starting at 50 hours/week) 2 scheduled days off per week Competitive salary (commensurate with experience) Performance-based bonus potential Opportunities for growth within a growing, respected brand About Table 87 Established in 2012, Table 87 is a Brooklyn-based coal-fired pizza and Italian restaurant group known for quality, consistency, and community. As the first pizzeria in Brooklyn to serve coal-fired pizza by the slice, we’ve built a reputation for great food, strong operations, and neighborhood roots, while expanding into frozen retail, food service, and catering.

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  • Baker
    Baker
    16 hours ago
    $16–$20 hourly
    Full-time
    Long Island City, Queens

    maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a baker to join maman's commissary team! What you'll do: You will be working alongside the pastry production supervisor and two other bakers. • Bake and create in a specific station, • Learn the maman recipes, • Always keep the kitchen sparkling, no one likes working in a messy place!, • At maman everyone does a bit of everything. We all like to switch it up and help out with any position on the floor. We truly believe team work makes the dream work and don't have cookie cutter job descriptions What we're looking for: • You are an experienced back of house professional with a sweet tooth for cookies, • You have a knowledge of pastry and able to lift and move 50lbs, • You make people feel good, especially your team, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

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  • Barista
    Barista
    1 day ago
    $18–$20 hourly
    Full-time
    City of Orange

    Join our vibrant café team as a Barista, where your energy and passion for coffee will create memorable experiences for every guest. In this dynamic role, you'll craft delicious Matcha beverages, deliver exceptional customer service, and ensure a welcoming environment that keeps customers coming back. Your enthusiasm and attention to detail will be key to thriving in this fast-paced, friendly setting. Whether you're a seasoned barista or eager to develop your skills in the food and beverage industry, this position offers a rewarding opportunity to grow and excel. Duties Prepare and serve a variety of coffee drinks, teas, and specialty beverages with precision and flair Engage with customers warmly, taking orders efficiently while providing knowledgeable product recommendations Operate POS systems such as Square and Toast POS for accurate cash handling and sales processing Maintain cleanliness and food safety standards by following proper food handling and preparation procedures Manage time effectively during busy periods to ensure quick service without sacrificing quality Restock supplies, monitor inventory levels, and assist with café upkeep to create an inviting atmosphere Handle cash transactions accurately, including cashiering duties and basic math calculations for change Experience Previous barista experience or background in food service is preferred but not required; enthusiasm for coffee culture is essential Familiarity with POS systems like Aloha POS or Micros POS is a plus Strong customer service skills with the ability to connect positively with diverse guests Knowledge of food safety practices and food handling regulations in the food industry Ability to manage multiple tasks efficiently using excellent time management skills Basic math skills for cash handling, retail math, and transaction accuracy Experience in serving or retail environments that require attention to detail and quick thinking Join us in creating a lively café environment where every cup served is an opportunity to delight our guests! We’re committed to supporting your growth in the food industry while fostering a positive, energetic workplace. Pay: $18.00 - $20.00 per hour Benefits: Flexible schedule Work Location: In person

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  • Regional Culinary Director
    Regional Culinary Director
    6 days ago
    $95000–$105000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Assistant Manager
    Assistant Manager
    9 days ago
    $25–$35 hourly
    Full-time
    Manhattan, New York

    Assistant Manager Pop’s Bagels Nolita Pop’s Bagels Nolita is more than a bagel shop—it’s a neighborhood institution built on great food, real community, and the larger-than-life presence of Pop himself, an 83-year-young New Yorker who never meets a stranger. We’re looking for an Assistant Manager to help strengthen our day-to-day operations and support our existing leadership team as we continue to grow. The Role This is a hands-on role designed to support and elevate our current manager, Angie, helping bring consistency, structure, and leadership to a busy, people-driven environment. You’ll work closely with Angie, partner with ownership (Pop and Kelly), and help ensure that their vision is executed smoothly on the floor every day. What You’ll Own • Support the manager in leading strong, consistent shifts, • Reinforce systems, standards, and daily execution, • Build accountability across a younger team, • Assist with ordering, inventory, and product flow, • Support hiring, training, and staff development, • Maintain a high-quality, welcoming customer experience, • Help strengthen communication between staff, management, and ownership, • Provide occasional support to Pop with reports and day-to-day needs Who You Are • Calm, nurturing, and highly accountable, • A supportive leader who strengthens those around you, • Patient, people-first, and family-oriented, • Comfortable working across generations, • Hands-on and present on the floor What You Bring • Supervisory experience in coffee, bakery, or fast-casual, • Strong operational skills (scheduling, inventory, systems), • POS and basic reporting experience, • Food safety certification required, • Proven ability to create consistency and develop teams Schedule & Compensation • Store hours: 7:30 AM – 4:00 PM, • Weekend availability required (Friday–Sunday), • Salary commensorite with experience, • Perks: bagels, pastries, and drinks Growth Opportunity This role offers the opportunity to take on increasing operational responsibility over time, working in close partnership with Angie and ownership as the business continues to evolve. Why This Role is Different You’re not just joining a team—you’re becoming part of a tight-knit operation centered around a true New York character. Working alongside Pop is part mentorship, part responsibility, and completely unique.

    Immediate start!
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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    6 days ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Sales Representative
    Sales Representative
    12 days ago
    Full-time
    Englewood Cliffs

    At PCS, we are a leader in the food service industry, committed to delivering exceptional products and services to our clients. We are currently seeking a dynamic and results-driven Sales Representative to join our growing team. Job Description: • Sales Representative is responsible for generating steady and healthy sales by building relationships with both potential and existing customers. This role requires someone who is proactive, ambitious, and takes full responsibility for results while always looking for new opportunities to grow sales., • The Sales Representative will work together with the sales team to develop and carry out effective sales strategies, build real relationships with customers, and consistently bring in new business., • To succeed in this role, the person must have a strong work ethic, take ownership of their work, communicate well with people, and have a strong winning mentality. Qualifications: • Real-world sales experience, • Takes responsibility and is accountable for results, • Excellent communication and relationship-building skills, • Common sense and sound judgment, • Ability to work independently and as part of a team, • Ambition and strong internal motivation, • Ability to travel when needed Personality type: • Ambitious and goal-oriented, • Strong winning mentality, • Takes initiative and looks for opportunities, • Confident and resilient Benefits: • Competitive base salary with a commission structure, • Health, dental insurance, • 401(k) with company match, • Vacation and Sick time, • Opportunities for career growth and development PCS Revenue Control Systems is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Assistant Manager
    Assistant Manager
    12 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Baker
    Baker
    28 days ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Welcome to Le Fournil, where passion meets precision in every delicious creation. Our bakery is dedicated to crafting exceptional baked goods that not only satisfy cravings but also bring joy to our customers. We pride ourselves on our collaborative and innovative work environment, where skilled bakers can unleash their creativity and contribute to a menu that celebrates both classic and contemporary flavors. Join us in our mission to deliver outstanding quality and service in New York, and be a part of a team that values excellence and community. Baker Responsibilities Include: Ensure profitability by maintaining accurate records of baking operations. Manage supplies and inventory levels effectively. Direct and supervise production staff to uphold product standards. Decorate baked goods with glaze, icing, and toppings for presentation. Assess quality of raw materials prior to baking. Conduct research to develop original recipes. Ensure proper storage of baking utensils. Prepare bakery items according to customer requests using appropriate equipment. Offer product samples to customers to promote new items. Operate equipment (e.g., knives, box cutter, pricing gun) per company guidelines. Communicate effectively with customers, addressing questions and requests promptly. Ensure timely price changes and in-store transfers in the absence of the department manager. Be flexible with work hours to accommodate customer demands, including early mornings, nights, weekends, and holidays. Job brief: We are seeking a skilled Baker to join our team and create a delightful array of baked goods, including breakfast pastries, breads, rolls, and desserts. The ideal candidate will possess a passion for baking, a flair for creativity in product development, and a commitment to maintaining high standards of quality and cleanliness in the kitchen. As a Baker, you will be responsible for designing, executing, and refining recipes while performing quality checks on both ingredients and finished products. Your role will involve using icing, glazes, fillings, and decorations to enhance the presentation of baked items, as well as processing customer orders with efficiency and care. In addition to baking, you will greet customers, answer their inquiries, and ensure that workstations and equipment are kept clean and organized. Your ability to work collaboratively in a fast-paced environment while focusing on food quality and customer satisfaction will be essential to your success in this role. Responsibilities Baker Responsibilities Maintain accurate records of baking operations to ensure profitability. Manage inventory levels and necessary supplies to support production needs. Supervise and direct production staff to ensure adherence to quality standards. Decorate baked goods with glazes, icings, and toppings for an appealing presentation. Assess the quality of raw materials prior to baking to ensure high standards. Conduct research and develop original recipes for new products. Ensure proper storage and organization of baking utensils and equipment. Prepare bakery items according to customer requests, utilizing appropriate equipment. Offer product samples to customers to promote new items and enhance their experience. Requirements and skills Qualifications: Must be at least 18 years of age. High school education or equivalent is required. Previous experience in baking or pastry is preferred, typically ranging from 1 to 3 years. TB Clearance may be required. A Food Handler's Certificate/Card is often required or must be obtained within a specified time frame. Skills: Ability to lift heavy items (up to 50 lbs) and stand for long periods. Strong attention to detail and excellent time management skills. Proficient in reading and accurately following recipes. Flexibility to accommodate customer demands, including early mornings, nights, weekends, and holidays. Good planning and organizational skills. Basic math and computer skills. Strong communication skills and the ability to work collaboratively as part of a team. Creativity and artistic skills for decorating baked goods. Familiarity with professional kitchen equipment, including mixers, blenders, and dough sheeters. Understanding of food safety practices and regulations. Experience: Experience in a bakery or restaurant setting is often required, with specific roles typically necessitating 1-3 years of related work experience. Experience with cake decoration techniques is beneficial. Some positions may require experience in high-volume production environments. Additional Skills: Demonstrated knowledge of and skill in safely and effectively operating standard foodservice equipment. Adaptability and decision-making abilities. Strong oral communication skills. Self-motivated with a high energy level. Ability to multi-task and manage various responsibilities simultaneously. Effective planning, problem-solving, and teamwork skills. Education, Experience, and Licensing Requirements: High school diploma or GED is required. A minimum of two (2) years of baking experience is preferred. Current SERVSAFE certification or successful completion of a sanitation course within the past year is often required. An Associate's degree in hotel or institutional food preparation is preferred. Current food handler's card and other certifications as required by federal, state, or local law. Baker Requirements: Strong communication, time and resource management, and planning skills. Attention to detail, particularly when performing quality inspections on ingredients and products. Willingness to work independently or collaboratively with team members to solve problems, plan schedules, fulfill orders, and create exceptional baked goods.

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  • General Manager
    General Manager
    1 month ago
    $11–$25 hourly
    Full-time
    Manhattan, New York

    Lumen Restaurant & Rooftop NYC is seeking a dynamic and experienced General Manager to lead our operations in our new Manhattan location. We are a Mediterranean restaurant and lounge dedicated to providing excellent food and a vibrant atmosphere. As General Manager, you will be responsible for overseeing all aspects of our restaurant and rooftop lounge, ensuring exceptional service, operational efficiency, and a memorable experience for our guests. Key Responsibilities: • Manage and supervise all daily restaurant and bar operations, ensuring high standards of service and guest satisfaction., • Lead, train, and motivate a diverse team, fostering a positive and productive work environment., • Oversee financial performance, including budgeting, cost control, inventory management, and revenue growth strategies., • Ensure compliance with all health, safety, and liquor licensing regulations., • Maintain high standards of food and beverage quality, presentation, and service., • Develop and implement operational policies and procedures to enhance efficiency and guest experience., • Handle guest feedback and resolve any issues promptly and professionally., • Collaborate with the culinary team to ensure menu quality and consistency. Qualifications: • Proven experience as a General Manager or similar senior leadership role in a high-volume restaurant or lounge setting., • Strong leadership, communication, and interpersonal skills., • Excellent business acumen, with experience in financial management, budgeting, and profit and loss responsibilities., • Deep understanding of food, beverage, and hospitality operations., • Ability to thrive in a fast-paced and demanding environment., • Demonstrated commitment to delivering outstanding customer service., • Flexibility to work evenings, weekends, and holidays as required.

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  • Chef of Dominican Specialty
    Chef of Dominican Specialty
    1 month ago
    Full-time
    Hackensack

    We are seeking a passionate and skilled Chef of Dominican Specialty to lead the culinary creation and presentation of authentic Dominican dishes. This dynamic role offers an exciting opportunity to showcase vibrant flavors, traditional recipes, and innovative culinary techniques in a lively, fast-paced environment. As a key member of our culinary team, you will craft memorable dining experiences that celebrate Dominican culture while maintaining high standards of food quality, safety, and service excellence. Your leadership will inspire your team to deliver exceptional cuisine that delights our guests and elevates our restaurant’s reputation. Responsibilities Develop and execute authentic Dominican menu items, ensuring consistency, flavor integrity, and visual appeal. Oversee all aspects of food preparation, cooking, and presentation in accordance with established recipes and standards. Lead, supervise, and motivate kitchen staff to maintain high performance levels, fostering a positive team environment. Manage inventory control, including ordering ingredients, monitoring stock levels, and minimizing waste to optimize food costs. Ensure compliance with food safety regulations and sanitation standards across all kitchen operations. Coordinate with front-of-house staff to ensure smooth service flow during peak hours and special events such as banquets or catering functions. Implement training programs for team members on culinary techniques, food handling, and safety procedures to promote continuous improvement. Requirements Proven experience in fine dining or restaurant management with a focus on Caribbean or Dominican cuisine. Demonstrated banquet experience and familiarity with catering operations. Strong supervisory skills with experience managing kitchen teams in fast-paced environments. Extensive knowledge of food production, menu planning, and food service management principles. Expertise in inventory management, control procedures, and cost optimization strategies. Solid background in food safety practices, sanitation standards, and dietary department protocols. Ability to lead by example with excellent cooking skills and a passion for authentic Dominican flavors. Previous experience in hospitality settings such as restaurants or catering services is highly desirable. Join us as a Chef of Dominican Specialty to bring vibrant flavors to life! Your culinary expertise will inspire your team while delighting our guests with memorable dishes rooted in rich tradition and innovative flair. We value energetic leadership combined with detailed knowledge of the food industry—if you’re ready to make a flavorful impact, we want to hear from you! Pay: $15.00 - $17.00 per hour Benefits: Food provided Work Location: In person

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  • Kitchen Crew Member (Part-time)
    Kitchen Crew Member (Part-time)
    1 month ago
    $16.5 hourly
    Part-time
    Clinton Hill, Brooklyn

    Secondz launched America’s first Ready-to-Cook curry puff brand — handcrafted, bold, globally inspired flavors designed for modern convenience. Even though we started as a Direct-to-Consumer & Retail Consumer Packaged Goods (CPG), most of our customers are buying Ready-to-Eat at pop up events across Brooklyn. This year, we are entering our next phase of growth and have been selected by Smorgasburg to be a food vendor. We're looking for dependable, detail-oriented kitchen crew members who care about quality, consistency, and moving with purpose. We currently operate out of a shared kitchen space and we're not a restaurant. What You’ll Do • Prepare and cook fillings and dough (e.g., chicken curry, jerk chicken, beef rendang, vegetarian blends), • Portion, assemble, and crimp puff pastries to Secondz standards, • Operate ovens, air fryers, and commercial kitchen equipment safely, • Maintain high food safety and sanitation standards, • Assist with batching, labeling, packaging, and inventory prep, • Support R&D test batches when needed, • Maintain clean, organized prep stations, • Assist with loading and packing for pop-ups or wholesale orders What We’re Looking For • Prior kitchen or food prep experience preferred (but not required), • Ability to follow recipes precisely and work efficiently, • Strong attention to detail (our crimp matters!), • Comfortable working in a fast-paced production environment, • Able to lift 40 lbs and stand for extended periods, • Reliable, punctual, and team-oriented, • NYC Food Handler’s Certificate (or willingness to obtain) Bonus If You Have • Experience in pastry, dumpling, or hand-formed products, • Experience with batch cooking or food production, • Interest in Southeast Asian or global cuisines, • Experience working farmers markets or pop-ups What You’ll Gain • Hands-on experience building a fast-growing food brand, • Exposure to product development and new flavor launches, • Opportunity to grow into leadership roles as we scale, • A collaborative, mission-driven team environment

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  • Team Member
    Team Member
    2 months ago
    Full-time
    Long Island City, Queens

    Full Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll Do Food Preparation & Production Prepare daily production items in cooperation with kitchen staff. Ensure food products are prepped correctly, following recipes and Naya’s standards. Follow recipes and portion control standards to maintain consistency and quality. Wash dishes and tools used during food prep. Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance Receive, disinfect, store, and organize deliveries following FIFO and best storage practices. Maintain proper storage temperatures and rotation procedures per DOH regulations. Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule. Keep floors in work areas clean, dry, and free of debris. Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service Provide timely and courteous service to guests in alignment with Naya’s policies and procedures. Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements. Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction. Ring orders into the POS system accurately and collect payments. Assist customers with making change, as applicable. Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management Maintain a clean, stocked, and organized workstation at the start of each shift. Stock cashier stations with necessary items, including paper goods and ice water. Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread. Turn on displays and play music as part of daily setup. Follow the proper cash handling procedures and rings up items correctly Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails. Teamwork & Communication Support and assist team members as needed. Communicate issues and ideas to the Chef or Director of Operations. Participate in training and development of new employees to uphold Naya’s service standards. Compliance & Professionalism Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming. Attend company meetings and training sessions as required. Exhibit a friendly, positive, and helpful attitude at all times. Carry out additional duties as assigned by management. Who You Are 1+ year experience as a restaurant team member at similar caliber concept The ability to lift at least 50 pounds on a regular basis. The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day. Excellent communicator in written and verbal formats. Communicates information effectively and efficiently. Completed the Train the Trainer course. Maintain a friendly, helpful and positive attitude always. Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant. Ability to perform essential job functions under pressure, maintain professionalism when working under stress. Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business. Attends mandatory meetings. Adherence to company, state, and county sanitation standards. Strict adherence to posted schedule and clock in/out at times.

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