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Job Description Job Title: Sr. Mental Health Clinical Practitioner Work Arrangement: Hybrid Job Type: Regular Full-Time Classification: Salaried, Exempt Department: US Programs, MKC About Heartland Alliance International & Marjorie Kovler Center: Heartland Alliance International (HAI) is a global human rights organization advancing the health and human rights of marginalized communities. HAI implements programs addressing trauma-informed mental health care, access to justice for survivors of rights abuses, and stigma-free health services. Through innovative, equity-driven approaches, HAI promotes human rights protections and gender equality across its global and U.S.-based programs. HAI's Marjorie Kovler Center (MKC), originally based in Chicago, is a nationally recognized treatment center for survivors of torture and severe trauma and their families. Serving individuals from more than 60 countries, MKC provides trauma-informed, culturally responsive mental health, medical, and social services. The center also advocates for the end of torture worldwide and for the rights of immigrant and refugee communities. HAI is now expanding the MKC into New York City, extending its nationally recognized survivor-centered model to reach more individuals and communities. Summary: The Sr. Mental Health Clinical Practitioner provides advanced clinical expertise and leadership in the delivery and continuous improvement of mental health programming at MKC. This role supports the development, implementation, and evaluation of trauma-informed, survivor-centered services for refugees, asylum seekers, survivors of torture, and other individuals impacted by war, persecution, forced migration, and family separation. The Sr. Mental Health Clinical Practitioner provides clinical consultation, mentorship, and guidance to members of the clinical team while maintaining a limited caseload of individuals and/or groups as appropriate. Working collaboratively with clinical leadership and multidisciplinary staff, this position promotes evidence-informed clinical practice, supports quality improvement initiatives, strengthens interdisciplinary coordination, and contributes to the strategic growth and effectiveness of MKC's mental health programs. Duties & Responsibilities: Clinical Services • Provides high-quality, culturally and linguistically responsive, trauma-informed mental health services to refugees, asylum seekers, survivors of torture, and other individuals served by MKC., • Conducts clinical screenings, biopsychosocial assessments, individual and group psychotherapy, psychoeducation workshops, crisis intervention, and safety planning, as appropriate., • Delivers services through telehealth, in-office, and community-based settings to ensure equitable access to care., • Provides advocacy, care coordination, referrals, and consultation to address clients' psychosocial needs and facilitate access to supportive services., • Develops and engages in professional relationships with social service, health, legal and other governmental providers and agencies in support of participant goals., • Maintains timely, accurate, and confidential clinical documentation, including assessments, treatment plans, progress notes, psychological affidavits, and other required reports. Clinical Supervision and Capacity Building • Conducts individual and/or group supervision for clinical graduate students and/or staff who are implementing trauma-informed therapy., • Mentors students on forensic documentation and co-sign their psychological affidavits., • Ensures supervisees’ completion of accurate, timely, high-quality clinical documentation., • Provides training, presentations, and technical assistance on trauma, mental health, and the needs of refugees, asylum seekers, and survivors of torture for community partners and multidisciplinary audiences., • Represents the Marjorie Kovler Centers in local and national immigrant and refugee serving coalitions, work groups, and with other external partners. Clinical Administration: • Manages assigned cases and develops individualized treatment plans that establish realistic goals and measurable outcomes., • Collaborates with internal staff and external partners to ensure coordinated, survivor-centered service delivery., • Ensures documentation complies with organizational, legal, ethical, and funding requirements., • Collaborates with Clinical leadership and other staff to review and maintain clinical policies, procedures, forms, and other clinical initiatives as needed., • Contributes data and program information to support quality improvement, reporting, and program evaluation activities. Supervisory Responsibilities: This position does not supervise staff but provides clinical supervision for students. Education and Experience: Required • A a master's degree (M.A./M.S.) in social work, psychology, or related human service equivalent;, • A minimum of 5 years of experience working with relevant participant populations required., • Full licensure to practice within New York (LCSW, LCPC or Clinical Psychologist) required., • Language needs vary based on program and participant populations served. Bilingual proficiency in a language other than English (e.g., Spanish, French, Arabic, or Portuguese) required., • Must be authorization to work in the United States and have ability to travel domestically. Preferred • Strong understanding of trauma-informed care, human rights, public health, and culturally responsive service delivery., • Ability to work effectively across cultures and in international environments., • Experience working in global mental health, humanitarian services, refugee health, or international development., • Record of scholarly publications, teaching, or speaking on trauma, mental health, public health, human rights, or related fields. Knowledge/Skills/Abilities (K/S/A): • Proficiency in Microsoft 365, • Ability to remain calm, flexible, and solution-oriented in high-pressure or crisis situations., • Commitment to ethical practice, confidentiality standards, and professional development. Work Environment: HAI has a dynamic and collaborative work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment at the Marjorie Kovler Center is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Communicate effectively, both verbally and in writing, • Sit, reach with arms and work with hands to operate computers or equipment, • Stand, walk, climb stairs, and may need to kneel or crouch to access workspace equipment, • May occasionally need to lift or move items up to 10 pounds Equal Opportunity Employer Statement: Heartland Alliance International makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Job Description About Gradient Gradient is a creatively led, high-end experiential marketing agency in NYC. We build immersive, story-driven experiences — and as we grow, we're looking for an Executive Assistant to work directly with our Founder and help drive everything they touch. Why This Role Matters This isn't a narrow, task-list job — you'll own the Founder's time and follow-through. One day you're prepping a briefing on a CMO ahead of a big meeting; the next you're organizing a dinner in Paris, pushing outreach to 30 target contacts, or getting an article across the finish line. If it's taking time away from what the Founder does best, it's yours to own. Because Gradient works globally, you'll need fluent English and French to support clients and partners on both sides of the Atlantic. This role is perfect for someone who's deeply organized, endlessly resourceful, and thrives on variety — someone who'll learn how the Founder thinks and start anticipating what they need before they ask. What You'll Do • Be a true extension of the Founder — managing priorities, follow-through, and the details that keep everything moving, • Support business development: research prospects, coordinate outreach, and track opportunities in HubSpot or Salesforce, • Plan events end-to-end, from a NYC client gathering to a dinner in Paris, • Help move the Founder's writing projects from research to finished draft, • Handle travel — bookings, itineraries, and the logistics that make trips easy, • Prep the Founder for meetings and pitches with the right materials and context, • Take on personal and logistical tasks that free up the Founder's time, • Keep track of action items across every workstream so nothing slips What Success Looks Like The Founder is visibly more effective because you're by their side. Nothing they start gets lost or stalls. New business, events, and projects move promptly and professionally. And everyone who interacts with Gradient — clients, prospects, partners — walks away with a great first impression. Who You Are • 1–3+ years in coordination, executive support, operations, or sales support, • Fluent in English and French, spoken and written (required), • Based in NYC (required), • Highly organized, detail-oriented, and relentless about follow-through, • Proactive — you anticipate needs rather than wait to be asked, • A strong writer and communicator, • Energized by variety: research one minute, event planning the next, • Curious about creative agencies, branding, and experiential marketing, • Calm under pressure, and trustworthy with sensitive work, • Bonus: experience at a creative agency or professional services firm, or working with French-speaking clients Perks & Benefits • Hybrid work structure (NYC-based), • Health, dental & vision insurance, • 401(k), • Paid parental leave, • Generous PTO, • Regular check-ins and mentorship, • Direct exposure to agency leadership, growth strategy, and top-tier clients

Job Description At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel. Steer is an employee-owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move. Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions. What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact. Position Overview: We are seeking an experienced professional to help us build and grow our Technical Due Diligence (TDD) Practice in North America. This senior role blends deep engineering and operational expertise with strategic advisory capabilities, supporting investors, lenders, and concessionaires in financing and acquisition decisions. Alongside our existing leaders, this senior role will be responsible for driving strategic growth, delivering complex projects, and fostering long-term client relationships within the infrastructure sector. Key Responsibilities Driving Strategic Growth: • Help drive the growth of the TDD Practice in alignment with broader business objectives, with responsibility for identifying opportunities, driving growth and growing revenue;, • Act as a technical and thought leader both internally and externally in the market;, • Collaborate with internal leadership to implement strategic planning, sales, and marketing initiatives. Lead the TDD Market: • Technical Due Diligence Leadership: Lead and deliver technical due diligence for Transport/Energy/Social assets. Conduct site visits and assess asset condition, performance, and risks., • Project Management: Manage multi-disciplinary teams across geographies, languages, time-zones and cultures, integrating external specialists and internal colleagues to deliver high-quality, timely, and cost-effective outcomes., • Client Advisory: Translate technical findings into actionable insights for investors and stakeholders. Collaborate with Financial, Traffic & Revenue and Environmental, Social and Governance due diligence teams to produce integrated reports., • Risk Assessment: Identify and evaluate technical and operational risks of infrastructure assets, including but not limited to, contractual and risk allocation, construction approach and schedule, Operation and Maintenance (O&M) and OPEX, lifecycle plans and CAPEX, and propose mitigation strategies., • Reporting & Communication: Prepare clear, client-ready reports and presentations tailored to investor audiences. Communicate effectively with both technical and non-technical stakeholders., • Business Development: Build and maintain meaningful client relationships, expand service offerings, and lead proposal development. Help grow Steer’s presence in new asset types and geographies. Requirements The ideal candidate will meet most of the requirements outlined below: • Bachelor’s degree in Engineering (Civil, Mechanical, Industrial) or related field; Master’s degree preferred., • 10+ years of professional experience in infrastructure sector and/or design/construction/operation/maintenance work experience. Having 4+ years in an advisory firm would be an advantage., • Proven track record in technical due diligence and transaction advisory to Lenders, Investors and Sponsors for Transport/Energy/Social infrastructure assets., • Previous experience and knowledge of the PPP model in North America, Project Finance, M&A, and technical and commercial risk assessment., • Strong analytical skills and proficiency in interpreting engineering data and operational metrics., • Market knowledge to position for and win new TDD projects in NA., • Ability to guide project delivery, proposing action plans and demonstrating confidence in decision making., • Experience coordinating multidisciplinary teams and managing complex workstreams under tight transaction timelines., • Ability to interface confidently with clients, legal and financial advisors, and institutional investors, supporting negotiations and Q&A processes., • Understanding of financial model inputs (CAPEX, OPEX, lifecycle costs) and contractual arrangements, and their implications on valuation and bankability., • Excellent communication and report-writing skills in English. Desirable fluent speaking in at least another language (e.g. Spanish, Portuguese, French, German, etc.), • Willingness to travel domestically and internationally. Benefits How You’ll Grow We value curiosity and a commitment to growth at every stage of a career. Regardless of your level of experience, you will be encouraged to keep learning, build new capabilities, and pursue opportunities that expand your impact and professional development. You will be supported through structured programs and on-the-job learning opportunities that build the breadth and depth of your skills at each level of growth and leadership. Benefits That Support You We believe that supporting our people is essential to delivering great work. Our benefits are designed to support your health, wellbeing, financial security, and professional growth. An important part of this is a commitment to a flexible, hybrid working environment. Our benefits include: • Excellent medical, dental, and vision coverage, • 3% 401(k)/RRSP contribution, • Discretionary annual bonus, • Generous paid time off including vacation, public holidays, sick time, and volunteering days- up to 44 days (US) and 47 days (Canada) annually, • Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm, • Commuter benefits (US) Why People Choose Steer Our people join Steer because they want to do meaningful work in a collaborative and intellectually curious environment. At Steer you’ll find: • A culture that values collaboration, where you can work in partnership with teammates from around the world, • Projects that create tangible improvements in how people move and connect, impacting the daily lives of millions of people, • Expert colleagues who are passionate about the future of mobility and cities, • The flexibility to build your professional skills and a consulting practice in a way that matches your ambition Our Commitment to Fairness & Inclusion At Steer, everyone is valued for their talent, curiosity, and potential. We recruit based on capability — not background or pedigree — and our interviewers are trained to run fair and inclusive processes that give every candidate an equitable opportunity to succeed. We are proud to be an equal opportunity employer and welcome applicants from all legally protected backgrounds. We provide accommodations throughout the hiring process and during employment to ensure everyone can participate fully. Salary range - 180k - 280k w/ benefits

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview The CAMBA Education Center (CEC) offers ESOL classes primarily to individuals who are at least 16 years old, who are not enrolled or required to be enrolled in the New York City public school system, and who live or work in the Flatbush/East Flatbush communities of Brooklyn, New York. Each year, over 1,000 people from Africa, Asia, the Caribbean, Europe, and Latin America enroll in our ESOL classes. In general, we provide our English learners with the type of educational, case management, career counseling, and technical services that can help them realize their family, educational, employment, and/or other personal goals. Position: Part-Time English Instructor Reports To: Program Director Location: 10 Snyder Avenue, (a.k.a. 955 Flatbush Avenue) - 3rd Floor, Brooklyn, N.Y. 11226 What The Part-Time English Instructor Does: Services are offered on site and in person. Through a thematic and communicative approach, CAMBA’s ESOL classes aim to help immigrants develop and enhance the listening, speaking, reading, writing, numeracy, and workplace skills they need to become employed, to get better jobs, and to communicate effectively in their daily life activities. The person filling this position is expected, under general direction, to: (1) research and develop instructional materials and lesson plans; and, (2) instruct adults in academic and/or nonacademic subjects; including the following: • Arrive at work on time regularly., • Research new level appropriate materials and methods of instruction to keep lessons current and relevant., • Teach students at their respective levels and provide instruction sequentially so that class participants can make standard educational gains (advancing at least one class level higher based on the National Reporting System (NRS) standards) within three months., • Design daily lesson plans to meet core course objectives., • Prepare and distribute instructional materials for classroom/homework use., • Provide classroom instruction on the subject of the course., • Manage the classroom effectively to maximize student learning., • Review and discuss at-home assignments in class., • Help students identify and utilize supplemental media resources., • Prepare, distribute, and grade periodic written assessments of students’ progress., • Refer students to the program case manager if they exhibit barriers in achieving their personal goals (e.g., child daycare needs, possible health/housing issues, etc.)., • Maintain daily student attendance records., • Contact each student by phone, text, and/or email in the event of a class scheduling change and/or after any student is absent from class for at least two consecutive days., • Prepare reports on students’ attendance and progress, as required., • Implement an action plan to improve student class attendance when the rate of overall attendance falls below 70% during a cycle/quarter., • Maintain and update students' individual learning plans and learning portfolios., • Organize and maintain class area, including equipment and materials., • Coordinate with students’ assigned case manager regarding next steps in progress toward their goals, as needed., • Collaborate with appropriate case managers to help students achieve goals such as entering a training program, getting a job, becoming U.S. residents/citizens, earning a High School Equivalency diploma, or entering college., • Attend administration/norming workshops on BEST Plus or BEST Literacy as required., • Attend staff meetings and onsite professional development sessions when scheduled., • Every fiscal year, attend up to 20 hours of professional development training offered by the program’s approved provider of technical assistance [This may be the Department of Youth & Community Development, the Literacy Assistance Center, or the New York City Regional Adult Education Network.]., • Read professional publications regularly to stay current with new teaching methods., • Submit required weekly attendance and service reports. Education, Licenses and/or Certifications Required: • Bachelor's degree (B.A. or B.S.) in Education or relevant field Minimum Experiences and Skills Required: • One year of applicable/equivalent experience., • Good written and verbal communication skills., • Good interpersonal skills., • Proficiency in Outlook, Word, and Excel., • Literacy in other Microsoft Office Suite products. Preferred Qualifications: • Master’s degree in Teaching English to Speakers of Other Languages (TESOL)., • Bilingual in either French, Haitian Creole, Spanish, Arabic, or Russian. Compensation: $38.66 hourly When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Part-time (12 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics. Powered by JazzHR yCmiqOxZ3j

Job Description Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns., • The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator., • The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner., • The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school., • The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA., • The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility., • The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed., • In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns., • The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO., • The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients., • The Shift Supervisor provides orientation to all new admissions., • The Shift Supervisor oversees the distribution of food from our onsite food pantry., • The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours, • (Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift., • The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found., • The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed., • The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request)., • The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them., • The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities., • The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive., • Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised., • Other assignments and tasks may be added at the discretion of the Program Director or upper management., • Has respect and consideration for the people being served., • Consistently reports to work on time and is ready to begin work at the start of the shift, • Always provides proper notification as per HPCDC’s procedures when late or absent., • Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees), • Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision., • Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC., • Reports to work well-groomed and in compliance with dress code., • Wears I.D. badge while on duty., • Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers., • Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job., • Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict., • Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments., • Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable., • Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety., • Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes., • Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things., • Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • NYS Security Guard License, • LL124, • F-80 safety Coordinators License within 3 months of employment, • CPR Certified, • Excellent communication skills (Both Written and verbal), • Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts., • Must always maintain proper boundaries and professional relationships with clients and staff, always., • Preferred Education & Experience:, • Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations., • CPR / First Aid Certification, • French / Spanish speaking., • Computer Skills:, • Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence.

Reporting to: Case Manager Compensation: $48K - $62K USD Employment Type: Full Time World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org. About the Opportunity: The Case Analyst I--Bilingual will be responsible for thoroughly examining case files, analyzing data from various sources such as documentation and databases, and ensuring the accuracy of case information. The primary objective of this role is to obtain and demonstrate base knowledge of WES methodology to process standard files in order to make well-informed decisions based on the gathered data. As a valuable member, the Case Analyst will play a crucial role in executing daily operational tasks, including reviewing records, assessing credentials, and verifying actions. This ensures effective coordination among departments and stakeholders, as well as maintaining organized and efficient workflow. About the Opportunity: • Processing files from a variety of educational regions., • Determining if each document meets WES' documentation requirements., • Processing applications within specified timeframes, checking for accuracy and consistency of assessment outcomes., • Verifying academic information entered by the client and ensuring that the information matches what is reflected in the corresponding documents., • Developing knowledge of designated systems of education and their academic documentation practices and policies and applying it to routine and unique cases., • Becoming familiar with the end-to-end credential evaluation process and aware of the related dependencies., • Maintaining the security and privacy of applicant information., • Other duties as assigned. Your Experience: Required • Bachelor's degree in relevant discipline or equivalent experience., • 1+ years of experience in credential processing and monitoring preferred., • Proficient use of IT systems including Microsoft Office applications (Excel, Word, Outlook) and ability to learn new systems quickly., • Fluency in German and/or French (note: speaking in German or French is not required, however candidate must be able to read and comprehend documents in German or French)., • Strong English language skills (ability to read and communicate in English)., • Strong German and/or French language skills (ability to read and comprehend documents written in either German or Frenchspeaking the language is not required)., • Ability to learn and apply new knowledge about international education systems., • Experience working in multiple systems simultaneously., • Experience working in a fast-paced, high-volume environment., • Ability to learn to use known, practiced protocol for evaluating educational credentials., • Ability to learn to identify files outside of scope of knowledge., • Ability to contribute new ideas and recommendations for process improvement., • Ownership and initiative to deliver results and a strong sense of responsibility., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Strong commitment to WES' mission and values., • Strong remote work and digital communication skills required. Desired • Experience with credential evaluations desirable., • Knowledge of international education and/or foreign systems of education desirable. What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. • Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being., • Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions., • Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career., • Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change., • Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. Values: • Opportunity - We open doors so people can build better futures., • Inclusion - We become stronger, more creative, and more resilient when we embrace diversity., • Equity - We uphold fairness and justice in our work and actions., • Enterprising - We are resourceful, inventive, and driven., • Expertise - We challenge ourselves to be the best at what we do. Inclusive Recruitment Process: We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. Our Commitment: At World Education Services, we're committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. If you encounter challenges accessing or using our career site due to a disability, you may request reasonable accommodation by contacting us via email at hiring@wes.org. Our Talent Acquisition team is dedicated to supporting qualified candidates by providing solutions that can meet their needs. Please be advised that this email address is intended to receive and respond to inquiries concerning the accessibility of the online application system, and requests for assistance and accommodation during any part of the recruitment process. Rsums or applications sent to this email address will not be reviewed. For more information about WES, please visit our website at www.WES.org. This position is an existing vacancy and is currently open for

Join us at Ventura TRAVEL a group of specialized travel brands that unleash the adventurer in every person! As an intern for our China Tours travel brand, you will join our mission of crafting authentic travel experiences in China. You will work alongside our Travel Specialist and learn the basics of trip preparation and sales. As a fellow travel enthusiast with a true passion for China, you will help us to bring together responsible tourism and life-changing travel experiences in the destinations that our French-speaking clients visit. Important: The internship lasts 6 months. Please apply if you are available for this period. We offer the option of being based at our headquarters in Berlin or remote in Germany for 6 months. • Support our Travel Specialists in general product and sales tasks., • Create booking confirmations and travel documents., • Check website content (feedback, photos, etc.)., • Help us to improve our product presentation., • Respond to general inquiries from our French-speaking clients (phone and email) before and after their trip., • Work on your own projects as per aptitude and interest (after approx. 3 months)., • Native-level French (at least C1 in speaking and writing)., • Availability for an internship for at least 6 months, as part of your university studies., • Background and general interest in sales and customer service., • A positive attitude and calmness under stress., • Fluent oral and written knowledge of English., • Availability right after your internship in case we offer you a permanent position., • Basic knowledge of Chinese., • Experience in tourism industry and especially tour operator., • Passion for China because you lived or traveled there., • Freedom to be creative in achieving results., • International & friendly working environment., • Quarterly Social Days and Team Events., • Remote work friendly, • Opportunity to constantly learn and grow., • We care about the well-being of your employees (regular O3, etc.), • Participation in the overall company's profits., • Visit our Career Page to get more insights into our office life. Curious? You are looking for the job you love and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position, and, on top of that, share our values? Then, we are looking forward to receiving your application in English. Confidentiality & Diversity Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

The role of the Security Guard is to provide professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various policies. Through the employee's own efforts, the employee accomplishes the following essential functions: • Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2., • Provide quality services and excellent customer service to employees, guests and clients of HPCDC., • Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive "tone of voice"., • Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises., • Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents., • Security Guards report incidents pertaining to security and other non-routine incidents., • Implement proactive and reactive safety procedures to prevent injuries of self and others. Additional job functions: • Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner., • Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed., • Participates in ongoing staff training, skill development, and mandatory meetings., • Assist in the training and mentoring of other officers as needed., • Distribute client mail and packages according to procedures., • Perform other job duties and special projects assigned by management. Competencies: • Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict., • Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments., • Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable., • Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety., • Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes., • Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things., • Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. Qualifications: • Minimum Required Education & Experience: HS Diploma or GED required. NYS Security Guard License. Fire Guard for Shelters (f02)., • Preferred Education & Experience: Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid Certification. French / Spanish speaking., • Computer Skills: Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. General Physical Requirements and Working Conditions: • General Working Hours: Shifts vary and may change to include overnight shifts, days, evenings and weekends., • Working From Home: All essential functions of this job cannot be completed working from home., • Travel: May be required to travel about 5% of the time to purchase items or to attend a training., • Physical Requirements:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching: Extending hand(s) and arm(s) in any direction., • Walking: Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting: Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling: Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects., • The visual acuity requirements for the Security Guard (including color, depth perception and field vision): The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)., • The Security Guard will be subject to the following conditions in this position: The worker is subject to inside environmental conditions, protected from weather conditions but

As our Health Claims Lead, you'll own claims decisions on Feather's health MGA books from day one: coverage, declines, settlement amounts, all within policy terms. You'll manage our insurance carrier relationships, decide how we work with service providers, and build the playbook, automations and systems that let the function scale as we grow MGA health claims fast across expat and international health. At Feather, we're building insurance that actually matters to our customers. It rests on three principles: a fully digital experience, modern and flexible plans, and reliable human support. And because we build it all for expats living abroad, we're a genuinely different kind of insurer. We're small, lean, and we love what we do. The usual buzzwords here, except we actually mean them. Staying small helps us focus on what matters, and we want to keep it that way. You'll work on a product that is loved by customers. Our excellent Trustpilot and Google reviews speak for themselves. There's plenty of space to grow. We trust you to take ownership and make real decisions from day one, and you'll have all the support you need to succeed. You'll have the freedom to build something from scratch. You're not inheriting a finished system. You're building the decision logic, reporting, and playbook that let health claims scale. Flexible remote work policy. We offer a remote-first work environment, hiring across Europe via an Employer of Record. We host company retreats, team dinners, and meetups to spend in-person time together. You have hands-on experience handling health claims across borders or internationally. You are familiar with medical coding and provider billing. You have an instinct for automation and AI tooling, and you use it daily. You take tough decisions daily, including saying no to customers, and you still enjoy the work. You are pragmatic in an unfinished system: you improve it while running it. You are a fluent English speaker. Nice to have: German, Spanish, or French language skills. Experience with moratorium underwriting. A medical background. Experience in an MGA or delegated authority setup. Experience managing third-party administrators (TPAs). You will make claims decisions. You will interpret coverage, decide declines, settlement amounts, and goodwill within policy terms, with real authority, not recommend-and-wait. You will handle expat and international health claims: cross-border invoices across languages and billing conventions, currency and tax, and coordination with statutory and private cover in the country of residence. You will manage our carrier relationships. You will own claims reporting and bordereaux, contentious cases, and coverage disputes with our insurance partners. You will keep audit-ready records throughout, so nothing surprises the carrier. You will decide how we work with service providers. You will decide where using third-party administrators (TPAs) makes sense, and manage instructions, quality, turnaround, and commercial performance where we use them. You will build the operating model. You will close gaps with product and engineering across intake, documents, decision support, payout, and automation. You will run audits and fraud checks, working toward semi-automated monitoring with the data team. You will build capability. You will write the playbook so health claims stops depending on one person. You will train whoever joins the team next. CV screening Initial phone call with our People team. We'll have a chat and get to know each other (30m) Hiring manager call. We'll cover the role, skills needed, and answer your questions (1 hour) Case study. We'll give you a case study to work on, which will give you an idea of the type of projects you'd take on at Feather (3-4h) Case study discussion. We'll go through your reasoning and approach together (90min) Call with our Head of Ops. We'll talk through our async, remote-first way of working and how our team operates day to day (45min) Final interview. You'll be speaking to one member of our leadership team (45min) Does this sound like a good fit for you? Apply now! At Feather, we actively foster inclusive representation within our teams and embrace a diverse mix of talent. We encourage applicants from all educational paths to apply: we believe that what you've built, worked on, and achieved is far more important than on-paper qualifications.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The Airbel Impact Lab -- the International Rescue Committee's (IRC's) research and innovation team -- designs, tests, and scales life-changing, cost-effective solutions for people affected by conflict and disaster. By applying deep technical expertise and field experience with a range of skills from research to human-centered design, we take a multi-disciplinary approach to problem solving in humanitarian contexts. We are a leading contributor of impact evaluations and other research in humanitarian settings. Our portfolio consists of nearly 300 research and innovation projects across 40 countries; and we've collectively published over 150 journal articles in peer-reviewed publications on education, nutrition, violence prevention, health and economic programs. We use this research to increase the IRC's impact and to change the way humanitarian aid is delivered around the world. The Director Of Research will be a strategic and technical leader on conducting research to improve impact and scale across IRC programs and influence the humanitarian sector to take up research results and findings. They will continue to build organizational capacity and systems for research, drive ambitious research agendas across IRC technical sectors, and lead research teams and projects to answer the most pressing questions to improve humanitarian impact and scale. Major Responsibilities: • Provide oversight and strategic direction to research agendas across select outcome areas (e.g. health, climate and economic recovery and development and protection), • Engage with IRC technical units and research teams to generate and use evidence to improve impact, equity, influence and scale across outcomes., • Lead high performing research teams to develop research projects and deliver on ambitious workplans to carry out research agendas., • Oversee workforce planning to deliver select research agendas and proactively identify and fill staffing gaps where needed., • Cultivate and support passionate team members, creating a space of belonging, professional development, and research excellence across a geographically dispersed team., • Oversee community of practice for research across IRC countries. Lead strategic, cross-sectoral research projects. • Lead flagship cross-sectoral strategic projects, driving evidence generation for scale., • Identify and shape new cross-sectoral research and funding opportunities that advance IRC's Impact at Scale priorities., • Serve as PI on key research projects, generating evidence on high impact humanitarian solutions and advancing cutting edge methods in humanitarian settings. Strengthen organizational systems to carry out high quality, ethical analysis making responsible use of. • Serve as IRC's Institutional Review Board Chair. Support teams to maintain high ethical standards in research., • Drive adoption of AI and data science tools across the research lifecycle -- design, data collection, cleaning, analysis, and dissemination -- to increase the speed and rigor of evidence generation., • Support country and regional program teams to streamline and carry out high quality data collection for research priorities., • Strengthen and continuously improve our research systems, including standards and support for high quality data collection, cleaning, coding, analysis, writing and dissemination, including to participants and communities involved in research., • Strengthen systems for data storage, cleaning, sharing and analysis, as well as for version control and reproducibility. Develop strong partnerships and represent research internally and externally. • Develop and maintain effective partnerships for research priorities at country, regional and global level that will amplify IRC's ability to generate evidence and influence targeted policy and practice., • Present, publish and represent IRC research and innovation at events and meetings to influence key stakeholders., • Cultivate strong relationships across departments within IRC. Represent the Airbel Impact Lab with senior leaders across the organization., • Collaborate with Technical Units, Communications and Advocacy on strong research communications to key audiences. Fundraise and ensure strong financial management of research team. • Raise funds needed to support IRC's research agenda and research systems., • Oversee budgets and the financial health of select research teams, initiatives and projects. Identify and communicate gaps or concerns in a timely manner, and proactively seek out viable solutions. Job Requirements: • Education: Ph.D. in field related to development and humanitarian intervention (e.g., economics, epidemiology, political science)., • Work Experience: 10+ years in research, with significant experience in humanitarian or development contexts. Demonstrated Skills and Competencies: • Extensive experience in designing research and managing research teams in low resource environments., • Fluency in translating the use of empirical evidence to support technical and implementing teams to know what works best to achieve meaningful results for people., • Demonstrated fluency with AI- and data-science-enabled research methods, and a track record of using them to modernize or accelerate research processes., • Demonstrated success in business development for research projects with public and private donors., • Experience developing and driving research strategy and learning agendas across a large, complex international organization., • Strong record of publication and authorship/co-authorship of peer-reviewed articles., • An existing and strong professional network in humanitarian and development research communities., • Very strong leadership and management competencies including the ability to bring people from diverse backgrounds along with a stated vision and strategy, and capacity to communicate effectively with IRC leadership, technical peers, and colleagues in fundraising, communications and advocacy., • Excellent public speaking and writing skills. Language Skills: Fluency in English is required; Proficiency in French, Arabic or Spanish is a plus. Working Environment: Travel up to 25% of the time Compensation USA : ($165,000$185,000). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements Compensation UK:(GBP 80,502GBP91,872). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Job DescriptionDescriptionOverview Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for the Library. They use professional teachers to offer free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings such as English conversation and citizenship preparation groups, AELL has taken on the charge to expand ESOL instruction in the Library. The Student Mentor works as part of the Intake team that welcomes, orients, assesses and formally registers new students into the program. They are responsible for accurate student information collection and data entry. The Student Mentor is also expected to provide administrative support and complete general office duties as assigned. Key Responsibilities Reporting to the St George Hub Manager and Intake Advisor, the Student Mentor will: • Assists in entering statistical data for all ESOL/ABE classes, • Assists in tracking demographic information for information sessions, • Support a variety of behind-the-scenes tasks, from basic tasks like cutting paper to more involved tasks such as setting up calendars, and producing documents, • Provides overall support across all Libraries in the preparation of materials and event setup (computers, video equipment, room arrangement, etc.) for information sessions, • Assist in the student intake across the Library, greeting new students, and helping direct them through the registration process by signing them in, seating them for the program, acting as translators (if bi-lingual), and making them feel comfortable within a library setting., • Orients students to using computers, the Internet, and educational software, • Enter data into student tracking database (ASISTS), • Administer standardized assessments for language and literacy (after training) TABE and BestPlus, • Help students fill out forms and collect the data necessary to complete the Individual Student Record Form (ISRF), • Monitor student attendance at sites by maintaining rosters, • Provide office assistance (photocopying, FAXing, organizing supplies, answering phones, scheduling appointments, checking in/out library materials, etc.) Required Education, Experience & SkillsRequired Education & Experience • High School diploma or its equivalentRequired Skills, • Good interpersonal skills including demonstrated ability to work with a culturally diverse adult population, • Successfully demonstrated ability to give clear and concise instructions to a diverse adult population, • Successfully demonstrated computer experience and keyboarding skills, • Successfully demonstrated ability to follow directions and work well independently and as a part of a group, • Successfully demonstrated reliability and flexibility, • Required to travel to other sites for student intake and assessment Preferred Qualifications • Some college, • Bi-lingual (Spanish, French, Chinese, Urdu, Bengali,Arabic, Russian), • Experience training adults in basic computer skills More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer. Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusivePhysical Duties, • Limited physical effort is required, • Light lifting required, • Lifting up to 40 lbs. Required, • May require travel within NYCPhysical Required? No Union/Non Union Non-Union FLSA Status Non-Exempt Schedule • Tuesday, Thursday 9:00-5:00, Saturday 10:00-3:00, evenings as required

Job Description:\n\n Job title: Security Guard\n Reports to: Operations Coordinator/Director of Security Services\n FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time\n Date Issued: May 2020\n \n \n POSITION SUMMARY:\n \n The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements.\n \n ESSENTIAL JOB FUNCTIONS: \n Through the employee’s own efforts, the employee accomplishes the following essential functions:\n \n \n Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.\n \n Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.\n Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. \n Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. \n Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices.\n \n \n \n \n Provide quality services and excellent customer service to employees, guests and clients of HPCDC. \n \n Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.\n Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. \n Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).\n \n Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. \n Abstain from the use of profanity or loud language near the public, employees, and clients.\n Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. \n Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees.\n \n \n \n \n \n Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.\n \n Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.\n Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. \n \n \n \n Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.\n Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.\n Implement and enforce procedures that limit access by unauthorized people to the building and property. \n \n Follow protocols for signing clients and guests in and out of the building.\n Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. \n Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.\n Escort guests to areas as needed and in accordance with procedures. \n \n Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. \n Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. \n Facilitate fire drills and provide assistance as needed during evacuation. \n As needed, employ best practices for crowd control.\n Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. \n Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. \n \n \n Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.\n \n Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. \n Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.\n Maintain knowledge of incident reporting guidelines and report incidents as needed.\n Close off crime scenes and prevent the contamination of evidence. \n Provide truthful witness testimony as needed during legal proceedings.\n Promptly notify appropriate emergency service providers as needed.\n Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.\n Optimize safe responses by requesting assistance from coworkers as needed.\n Optimize safe responses by providing assistance to coworkers as needed.\n Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.\n Gather information through the use of effective interviewing and observation skills.\n \n Security Guards report incidents pertaining to security and other non-routine incidents.\n \n Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. \n Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. \n Communicate verbally and in writing relevant facts to law enforcement agencies.\n Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. \n Begin each shift by learning about any safety and security incidents that occurred in the prior shift. \n \n Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.\n Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift.\n \n \n \n \n \n Implement proactive and reactive safety procedures to prevent injuries of self and others.\n \n Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. \n Wear slip resistant and toe-covered shoes at all times.\n \n \n \n \n \n \n \n Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.\n Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. \n Participate in all investigations as needed and including into employee misconduct.\n \n \n \n \n Additional job functions: \n \n \n \n \n Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.\n Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. \n Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. \n Participates in ongoing staff training, skill development, and mandatory meetings.\n Assist in the training and mentoring of other officers as needed. \n Distribute client mail and packages according to procedures.\n \n \n \n \n Perform other job duties and special projects assigned by management. \n \n \n \n COMPETENCIES:\n To perform the job successfully, an individual demonstrates the following competencies.\n \n \n \n Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict.\n \n \n \n \n \n Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments.\n \n \n \n \n \n Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. \n \n \n \n \n \n Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety.\n \n \n \n \n \n Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. \n \n \n \n \n \n Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects.\n \n \n \n \n \n Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics.\n \n \n \n \n \n Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.\n \n \n \n \n \n Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others.\n \n \n \n \n \n Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values.\n \n \n \n QUALIFICATIONS:\n To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. \n \n \n Minimum Required Education & Experience:\n \n HS Diploma or GED required.\n NYS Security Guard License\n Fire Guard for Shelters (f02).\n LL124 Certification\n \n \n \n Preferred Education & Experience:\n \n Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. \n CPR / First Aid Certification\n French / Spanish speaking \n \n \n \n Computer Skills:\n \n Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.