Front desk secretary in a law firm answering phone calls, welcoming client processing all paperwork.
Ameristar Home Care Services is seeking a friendly, organized, and professional receptionist to be the first point of contact for our clients, visitors, and staff. The ideal candidate will provide excellent customer service, answer and direct phone calls, schedule appointments, and assist with administrative tasks in a fast-paced environment. This role plays an essential part in ensuring smooth daily operations and maintaining a welcoming atmosphere for clients, families, and fellow employees. Key Responsibilities: • Greet and welcome visitors, clients, and aides in a friendly and professional manner., • Answer and direct phone calls, take messages, and ensure proper follow-up., • Schedule appointments for clients and coordinate with clinical staff to arrange home visits or assessments., • Assist with intake and verification of patient information., • Maintain and manage office calendars, ensuring all appointments are scheduled accurately., • Ensure the reception area is clean, organized, and stocked with necessary supplies., • Perform general office duties, including data entry, filing, and photocopying., • Assist with processing mail and distributing packages to the appropriate departments., • Provide administrative support to other team members as needed, including the office manager and administrative staff., • Maintain confidentiality of client information, adhering to HIPAA guidelines., • Assist in managing and updating client records within the agency’s database., • Help coordinate and support marketing and outreach efforts, including scheduling meetings or events., • Respond to inquiries from clients or family members, providing appropriate information or directing them to the relevant department. Qualifications: • High school diploma or equivalent required., • Previous experience in an office or healthcare setting, preferably in home care or a similar field., • Strong verbal and written communication skills., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment (phones, fax, copier)., • Ability to multitask and prioritize in a fast-paced environment., • Excellent customer service skills and a positive attitude., • Strong attention to detail and organization., • Ability to handle sensitive and confidential information with discretion., • Familiarity with healthcare terminology and basic understanding of home care services is a plus., • Knowledge of HIPAA regulations is preferred.
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently. Responsibilities • Greet patients warmly and manage the front desk operations, ensuring a welcoming environment., • Schedule patient appointments using EHR systems., • Perform insurance verification and collect payments as needed, adhering to HIPAA regulations., • Maintain accurate medical records and documentation review, including CPT coding and ICD-10 coding., • Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately., • Assist with medical billing processes and coordinate care plans for patients., • Provide clerical support including filing, typing, and maintaining office organization., • Collaborate with healthcare providers to ensure seamless patient care and efficient office management., • Utilize Microsoft Office and other computer skills for various administrative tasks. Qualifications • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred. (Workers Comp and No-Fault), • Familiarity with EMR., • Knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and health information management is essential., • Bilingual candidates are encouraged to apply to enhance patient communication., • Strong customer service skills with an emphasis on patient service and office experience., • Excellent phone etiquette and typing skills are required for effective communication., • Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team in providing outstanding healthcare services while ensuring a positive experience for our patients. We look forward to welcoming you aboard!
Full job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management. Responsibilities • Manage multi-line phone systems, directing calls appropriately and taking messages as needed., • Schedule patient appointments, • Communicate effectively with physicians and medical assistants, • Provide patient support by addressing inquiries and resolving issues promptly., • Assist with duties including typing, proofreading documents, and maintaining office supplies., • Maintain a clean and organized front desk area to create a welcoming environment., • Russian Speaking is preferred., • Previous experience in a front desk or receptionist role., • Strong customer service skills with a focus on patient satisfaction., • Excellent organizational skills with the ability to manage multiple tasks efficiently., • Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele., • Strong typing skills with attention to detail for accurate data entry and documentation.
✨The best and top-rated NYC local wellness nail care brand since 2006! Join our new team in Bayside, Queens!!✨ Qualifications: Possess strong customer service skills, team player, offer a strong entrepreneurial mindset, and ability to work in a fast-paced environment Reliable and punctual Highly organized and detail oriented Strong oral and written communication skills Ability to work weekends, early mornings, evenings, and some holidays Be able to stand for extended periods of time Bilingual (English, Chinese, Spanish) Responsibilities: Act as a host to bring warm welcomes to clients as they arrive for their appointments and set the tone for entire client experience as last to say goodbye Have thorough knowledge of the brand and product to answer any questions and offer assistance Manage client check ins and check outs Be a vital member in achieving salon’s financial goals and retaining existing clients Oversee inventory management, supply stock, appointment booking and Nail Technician scheduling Actively maintain the presentation of salon and sanitation guidelines at all times Respond to client emails and calls in a timely fashion