Frontline jobs in New York, New York - Page 5Create job alerts

Job DescriptionOperations Coordinator Bring structure to creativity. Help art-focused spaces run beautifully. The Operations Coordinator plays a key role in supporting the day-to-day rhythm of multiple art school locations. This role partners closely with regional and corporate leadership to translate big-picture vision into consistent, high-quality experiences on the ground. If you’re someone who loves visual arts and loves making things work smoothly—who finds satisfaction in process, people, and mission—this role sits right at the intersection of planning and execution. How You’ll Make an ImpactOperational School Support * Support daily operations across multiple art school locations, helping each space deliver a consistent, welcoming, and professional experience. * Visit schools regularly to observe, support, and strengthen operational best practices. * Partner with School Directors to troubleshoot challenges and keep schools running at their best. * Track follow-ups and action plans to ensure ideas turn into results. Training & Team Development * Support the rollout of training programs for school Directors and frontline teams. * Assist with onboarding and training coordination for new leaders. * Reinforce learning through coaching, observation, and thoughtful feedback. * Track training completion and growth across locations. Process Improvement & Special Projects * Collaborate on cross-functional projects spanning operations, marketing, HR, and training. * Identify inefficiencies and recommend improvements that support both people and performance. * Help build clear standards, playbooks, and tools that make creative environments easier to manage. * Coordinate timelines and rollouts so initiatives land smoothly. Insights, Reporting & Communication * Prepare weekly and monthly summaries that tell the story behind the numbers. * Track KPIs such as enrollment, staffing, customer experience, and productivity. * Maintain dashboards and operational trackers that help teams stay aligned. * Act as a connector between corporate strategy and in-school reality. People, Culture & Experience * Champion company values and service standards. * Support performance improvement and accountability with empathy and clarity. * Assist with engagement initiatives, recognition programs, and morale-building efforts. * Help create environments where staff feel supported and inspired. What We’re Looking For * 2–5 years of experience in operations, multi-location support, retail/hospitality, arts education, or creative business environments. * Experience working across multiple locations is strongly preferred. * Highly organized, detail-oriented, and great at follow-through. * Comfortable balancing structure with flexibility in creative settings. * Strong communicator who builds trust with diverse teams. * Analytical mindset with the ability to turn data into insight. * Willingness and ability to travel regularly between locations. Why This Role Appeals to Visual Arts Professionals This role is ideal for someone who understands creative spaces from the inside—someone who appreciates how environment, people, process and mission come together to support artistic learning and expression. You’ll help ensure that the operational foundation is strong, so creativity can thrive. Salary and Schedule: This is a Full time Position, 5 days per week with some weekend hour requirements (Saturday or Sunday) * Salary: $55,000–$60,000 base + quarterly bonus eligibility * Benefits: medical, dental, vision and 401k * Free art classes for yourself and your immediate family

Job Description The Role Liberty Science Center (LSC) is seeking multiple Seasonal Guest Ambassadors to provide excellent customer care to our enthusiastic guests from March to September 2026. Ambassadors are the first point of contact with our guests and play a vital role in providing a quality experience from the moment visitors walk through our doors to the moment they exit. The Guest Ambassador is the heartbeat of the frontline team and is essential to fostering an environment that is safe, engaging, enjoyable, and conducive to learning. Seasonal Guest Ambassadors will work in a variety of galleries and experiences throughout the building to engage guests, answer questions, resolve issues, control crowds and lines, and oversee the condition, presentation, and safety of all public spaces. Seasonal Guest Ambassadors report to the Guest Engagement management team and are expected to be engaged participants in the broader LSC work community. What You’ll Bring You are a team player who is enthusiastic, motivated, and punctual. Your customer service focus and positivity drive our goal to improve what our guests experience at Liberty Science Center continuously. Along with your customer service expertise, you: * Enjoy speaking in public and getting to know our visitors * Take initiative and are quick to solve problems and offer creative solutions * Work well within a team-based setting * Possess strong judgment- you make decisions that keep the guest experience in mind and know when it is appropriate to refer to a supervisor * Uphold a consistently high level of enthusiasm and energy whether it is a busy or slow day * Thrive in an ever-changing, high-energy environment and demonstrate flexibility by following directions and adjusting to changing policies and procedures * Love to have a good time! You are ready to play and interact with guests of all ages (heavy focus on children 3-13) What You’ll Do Below is an overview of your essential functions. Please note this is not an exhaustive list as new responsibilities can be added as business needs demand: Provide Excellent Customer Service * Greet and welcome guests as they enter the Science Center as well as throughout the building and assist guests with orientation and directions * Provide high-quality, end-to-end care for LSC guests including online ticket purchasers, walk-up customers, and LSC members at all operational ticketing stations * Cultivate a positive and enriching experience for LSC guests by playing with and engaging guests within galleries, answering questions, and presenting a thorough and accurate knowledge of all LSC offerings, including exhibitions, theater shows, events, programs, etc * Manage large crowds and queues calmly and efficiently * Serve as an advocate for guests while simultaneously promoting the interests of LSC, by communicating with a variety of diverse guests to ensure a positive museum experience and resolving visitors’ concerns and complaints to their satisfaction and LSC’s * Oversee and monitor the condition, presentation, and safety of all public spaces and assist in the preparation and closing of all public spaces * Present science topics in a comprehensive and accessible manner to learners of all ages, adjusting facilitation as necessary to respond to individual needs Demonstrate Professionalism, Reliability, and Mentorship * Be present and on time for all scheduled shifts (must demonstrate good attendance practices) * Represent the LSC brand positively at all times by avoid participation in workplace gossip onsite and offsite, treating your colleagues with respect at all time, and being well groomed * Contribute to a positive team-based workplace culture that embraces and advances team goals through peer coaching and modeling * Follow all LSC and departmental policies and procedures * Follow all safety and cleanliness protocols and assist with cleaning duties when assigned * Assist in training new hires to the highest of service standards * Assist with special events and programming as needed * When working in the Box Office, maintain an accurate register throughout the day and successfully reconcile all on-site payments, check-ins, and ticket/voucher redemptions and accurately input data into LSC’s ticketing system (Tessitura) Desired Knowledge, Skills, and Abilities (KSAs) * Applied knowledge of superior guest experience standards * Outstanding peer modeling, coaching, and training capabilities * Strong teaming and collaboration skills * Exceptional communication and de-escalation skills * Creative and resourceful problem-solving skills * Ability to work well as a team member or independently Minimum Qualifications and Experience * High school diploma or GED * Prior success in the delivery of quality customer service in a fast-paced environment is a huge plus! Classification and Schedule The Seasonal Guest Ambassador is a position that offers an opportunity to work a part-time schedule for a temporary period of time. This role is non-exempt, meaning it is eligible for overtime for work that exceeds 40 hours per week. All overtime must be approved in advance by the supervisor. Seasonal Guest Ambassadors must be available to work Saturday through Wednesday between March and Labor Day. Opportunities to work evening events will also be available. Shifts may range from 4-8 hours in duration. Physical/Environmental Demands The physical and environmental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee must also be able to stand for extended periods of time while interacting with the public. The position requires the ability to navigate LSC on concrete floors, bend/lift/stretch, tolerate high levels of noise, navigate crowds, and publicly speak. This role also requires the ability to work outdoors, including navigating uneven ground and being exposed to varied weather elements. The ability to lift 25 pounds is required. Our Culture & Benefits LSC prides itself on fostering a culture that enables all employees to experience a sense of pleasure, passion, and purpose while in the workplace. We believe in embracing and driving change, inspiring fun and learning, and creating a positive and family-friendly team spirit. Our differences as individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) are an asset and contribute to our ability to drive innovation. Lastly, at the heart of our work culture is the commitment to delivering a “wow factor” through our exceptional customer service to not only our guests but also one another. Compensation The Seasonal Guest Ambassador is compensated at a rate of $18.50/hour. Liberty Science Center also provides perks for all eligible part-time employees, including: * Paid sick time * 25% discount for staff in the LSC store * 15% discount in the Cosmic Cafe * LSC Membership * Free Parking

Job DescriptionSalary: $112-$123K. With top performance, you are also eligible to become a shareholder in our company and earn equity. Benefits: FREE employee-only medical coverage under one of our plans. FREE short-term disability and FREE life insurance coverage. Plus, a 4% employer match with our 401(k). Other incredible benefits HERE.Location: We will be making one hire located in any of these locations: NYC, Chicago, Houston, or Atlanta. This role will require 25-50% travel.Reports to: Our Chief Experience Officer Your Mission:Your mission is to oversee day-to-day service delivery at multiple client locations. Upon hire, you will manage locations across the country. For each of our sites in these cities, you will manage and support your onsite host teams, ensuring high-quality operations that align with client expectations and our company standards. Think of your role as the essential bridge between the frontline team members that you manage (our hosts) and our leadership team. Your Legacy:As a result of your time in this role, you supported Playbook in exponential growth nationwide. You were able to retain both your clients and host teams, and the way your team performed elevated the bar for the rest of our company. Your leadership played a pivotal role in reshaping the workplace experience, proving that office spaces can do more than function; they can inspire.What You're Responsible For: • Team Leadership & Site Operations: Oversee and inspire host teams (including experience directors, event managers, and fitness team members) across multiple client locations, creating a culture where team members feel supported, motivated, and excited to grow. Ensure seamless daily operations that meet both company standards and client expectations. Conduct regular site visits and virtual check-ins to maintain high service quality and team engagement. Partner with the People Team to hire top talent and deliver exceptional onboarding experiences., • Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through consistent communication and proactive issue resolution. Identify potential risks, service gaps, or concerns and escalate them to the Strategic Advisor to ensure client satisfaction and long-term partnership success., • Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs) across all sites to measure success and identify areas for improvement. Prepare and deliver monthly and quarterly operational updates for both internal teams and external stakeholders. Leverage data and client feedback to inform continuous improvement strategies and enhance overall service delivery., • Program Implementation & Process Improvement: Lead the rollout of new initiatives, policies, and operational enhancements across host teams to drive consistency and excellence. Ensure strict adherence to standard operating procedures, brand guidelines, and compliance requirements. Collaborate closely with cross-functional teams to optimize performance and elevate the overall client and tenant experience.Who You Are - Baseline Expectations:, • You have 5+ years of experience in operations, hospitality, facilities, or client services—preferably in a multi-site or field management role. You come from industries that are focused on people - not products., • You have at least 3 years of experience managing full-time team members, with demonstrated ability to motivate and lead high-performing teams., • You have experience serving as the primary point of contact for multiple client stakeholders across various locations and time zones., • Experience managing budgets, interpreting P&L reports, and confidence in using these to create and present operational and financial reports summarizing key metrics and trends., • You are familiar with and/or passionate to learn about the commercial real estate ecosystem. This includes understanding our key stakeholders (Asset Management, Leasing, Property Managers, Facilities, Security) and landlord priorities (leasing, operational expenses, etc.).Who You Are - Core Competencies:, • You’re obsessively client-centric. You prioritize partner needs, ensuring their success and fostering long-term relationships. You have led effective client meetings that deliver value and contribute to strong partner relationships. You have effectively managed the customer lifecycle, including onboarding, steady state, renewals, growth, and expansion., • You're a thoughtful communicator. You have been responsible for all client communication, including scheduling and leading meetings and closing the loop on all next steps to ensure everyone feels informed, heard, and aligned., • You embody our brand. You represent our company with professionalism and expertise, building trust and championing our brand mission and values. You have served as a trusted advisor to clients, providing strategic direction and ensuring the delivery of value across our products and services., • You’re a strategic thinker. You make data-driven decisions with a long-term focus to drive customer and business growth. You have served as a trusted advisor to clients, providing strategic direction and ensuring the delivery of value across our products and services., • You’re an exceptional leader and coach. You have managed high-performing teams in the past and have provided exceptional feedback, coaching, and support to them that ensured they were highly successful. Your previous direct reports say you’re one of the best leaders they’ve had the privilege of working for.

Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a collaborative environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll Do Guest Experience & Communication • Send clear, timely pre-arrival instructions including key codes and access information, • Respond to guest requests via phone, email, and Salesforce within a 2-hour SLA, • Troubleshoot common issues (internet, TV, access) and coordinate in-field solutions, • Maintain accurate, up-to-date documentation in all systems, • Deliver high-touch support via phone, following hospitality-standard call procedures, • Manage service cases from intake to resolution, ensuring timely follow-up and guest satisfaction, • Welcome Key Account guests with personalized outreach, • Action urgent items like same-day arrivals, unit changes, and internal updatesOperations & Coordination, • Collaborate with partners, building staff, and service providers (e.g., locksmiths, electricians), • Manage and distribute weekly doorman lists and updated access codes, • Upload documents and inspection forms in accordance with partner requirements, • Coordinate with teams across time zones and geographies to ensure guest needs are met, • Communicate service upgrades or utility changes to impacted guestsCulture & Teamwork, • Embody our core values in every interaction—with guests, colleagues, and vendors, • Participate in team huddles and knowledge-sharing sessions, • Stay up to date with policies, procedures, and service standards, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • This is a full-time, hourly position working in-office Monday through Friday, 9:00 AM – 5:30 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits Powered by JazzHR Rvf07gjpHb

Job DescriptionWe're seeking a Maintenance Supervisor who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America. Job Title: Maintenance Supervisor | Req ID: 15398 | HR Contact: Kyle Jon KEMPEN| Location: Ravena Cement Plant NY ABOUT THE ROLE The Maintenance Supervisor will coordinate and supervise mechanical maintenance activities to achieve the highest level of quality, safety and effectiveness to maximize equipment availability of plant equipment at the lowest optimum sustainable maintenance cost in compliance with health and safety as well as environmental rules and regulations. The Supervisor will coordinate and supervise mechanical maintenance activities to achieve the highest level of quality, safety and effectiveness to maximize equipment availability. WHAT YOU'LL ACCOMPLISH • Analysis of data collected, completed work orders, and process data in order to initiate appropriate maintenance work orders which include a detailed scope of work., • Non-systematic inspections (repetitive problems, validate work requests, daily incidents)., • Familiar with precision maintenance technologies such as laser alignment and dynamic balancing., • Comfortable, at a hands on level, with welding techniques and practices for industrial equipment., • Tracking, analysis, and recommendation for equipment performance, cost, and life., • Providing direction to the maintenance and purchasing groups regarding technical purchases and equipment selection., • Ensuring inventory and source of spare parts are consistent with plant equipment reliability and economic constraints., • Ensure implementation of equipment modification and maintenance projects with respect to costs and schedule., • Participate in and lead problem-solving task forces as required., • Improve plant mechanical and infrastructure equipment in order to meet or exceed plant reliability and production targets., • Provide technical support for plant activities and the maintenance functions., • Report all accidents/incidents ensuring follow-up as per the company procedure., • Directing of contractors in all areas of plant maintenance as required., • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. WHAT WE'RE LOOKING FOR Education: High school diploma or equivalent Additional Education Preferred: Bachelor's degree Field of Study Preferred: Industrial Maintenance Required Work Experience: 3 - 5 years of industrial maintenance experience or cement industry experience Additional Requirements: • Strong communication skills (written and oral), • Strong leadership skills, • Well organized, • Ability to prioritize and evaluate, • Must work well under pressure, • Strong mechanical aptitude, • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER • Competitive salary, • Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings, • Medical, Dental, Disability and Life Insurance, • Holistic Health & Well-being programs, • Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care, • Vision and other Voluntary benefits and discounts, • Paid time off & paid holidays, • Paid Parental Leave (maternity & paternity), • Educational Assistance Program, • Dress for your day Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition! Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

Job Description ABOUT CITY HARVEST: City Harvest is New York’s first and largest food rescue organization, helping to feed millions of New Yorkers who struggle to put meals on their tables. During our 40 years serving New Yorkers in need, we have rescued more than one billion pounds of fresh, nutritious food and delivered it free of charge to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets across the five boroughs. This year, we will rescue and distribute more than 86 million pounds of nutritious food to our neighbors in need. City Harvest works alongside our community partners to boost community capacity, expand nutrition education, and strengthen local food systems. Since our founding in 1982, City Harvest has always been there to feed our city one day, one meal, one New Yorker at a time. Position Summary The Transportation Manager provides strategic and operational leadership for City Harvest’s Transportation Department. This role is responsible for managing a unionized Driver workforce and a large fleet operation while driving continuous improvement across safety, service, cost, and performance. This position is highly focused on data-driven decision making, departmental systems optimization, and operational excellence, with accountability for safety, regulatory compliance, labor relations, budget controls, and service delivery. This role reports to the Director of Transportation and is fully on-site in Sunset Park, Brooklyn. Core Competencies 1. Leadership & People Management • Lead, coach, and develop a team of 25–35 union Drivers and Transportation Coordinators, • Drive a high-performance culture centered on accountability, safety, and service, • Conduct performance evaluations, coaching sessions, and development planning, • Serve as frontline labor relations representative with Local 804, • Enforce collective bargaining agreements, policies, and procedures, • Build strong cross-functional relationships with internal stakeholders 2. Operational Excellence & Continuous Improvement • Lead day-to-day transportation operations supporting food rescue and delivery, • Develop, implement, and continuously improve departmental SOPs, • Evaluate and optimize routing, scheduling, and resource allocation, • Identify inefficiencies and implement corrective action plans, • Improve service reliability, productivity, and sustainability, • Lead operational improvement initiatives aligned with organizational strategy 3. Safety, Compliance & Risk Management • Lead departmental safety programs and accident reduction initiatives, • Ensure compliance with DOT regulations and internal safety standards, • Conduct route observations, ride-alongs, and road inspections, • Investigate accidents and incidents and implement corrective actions, • Manage emergency response and on-call operations, • Promote a culture of proactive safety and accountability 4. Fleet & Asset Management • Manage a large fleet of vehicles and material handling equipment, • Oversee fleet maintenance, inspections, utilization, and replacement planning, • Manage vendor partnerships (fuel, rentals, repairs, equipment), • Reduce downtime, damage, and maintenance costs through preventive programs, • Leverage Samsara Transportation Management System to monitor performance 5. Data, Analytics & Performance Optimization • Analyze transportation KPIs including:, • On-time performance, • Route efficiency, • Cost per mile, • Fuel utilization, • Safety metrics, • Maintenance trends, • Develop dashboards and performance reporting for leadership, • Use analytics to drive productivity, service quality, and cost efficiency, • Lead data-driven continuous improvement initiatives 6. Financial & Resource Management • Support departmental budget planning and forecasting, • Monitor and control operating expenses (fuel, maintenance, rentals, repairs), • Identify cost-saving and efficiency opportunities, • Manage staffing models, schedules, and capacity planning Qualifications Required Experience • 5+ years of transportation or operations management experience, • Supervisory experience leading frontline teams, • Proficiency with Microsoft Office, • Proven experience using KPIs and analytics to improve performance, • Excellent leadership, communication, and coaching skills, • Excellent time management skills with the ability to prioritize and make time-bound decisions, • The ideal candidate will be determined, outgoing, positive, articulate and diplomatic Preferred Skills & Knowledge • Strong transportation or logistics management background, • Working knowledge of DOT regulations, • Strong problem-solving and decision-making ability, • Experience with transportation management systems (Samsara preferred), • Commercial driving experience is a plus, • Experience working with unionized environments Work Environment & Schedule • Flexible schedule including early mornings, evenings, weekends, and on-call rotations, • Ability to respond to emergency situations, • Ability to lift up to 50 lbs as needed, • Regular vehicle and route inspections WHY WORK AT CITY HARVEST? There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers the following Benefits and Rewards: • Competitive market salaries, • Generous time off, • Full benefits (medical, dental, vision) - employer contributions towards premiums, • Pet Insurance, • 403(b) retirement savings plan with employer-matching, • Free Mental Health Services with Better Help, • Commuter Benefits, • Employer-provided life insurance, • Professional development opportunities, • Discounted staff perks (e.g., movie tickets, gym memberships, cellular plans) At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace. City Harvest is an Equal Opportunity Employer. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and technical skills required of personnel so classified.

Job Description Group Leader - Afterschool Program We hire for this position in Brooklyn, Queens, The Bronx and Manhattan. Openings vary across 30+ sites throughout the school year. Our complete list is at nyjtl.org/aces-sites About New York Junior Tennis & Learning For over fifty years, New York Junior Tennis & Learning (NYJTL) has honored its founder Arthur Ashe’s legacy by celebrating the diversity of children, encouraging them to reach their highest potential through free tennis and academic programs. NYJTL is the largest provider of youth tennis and education programs in the nation, providing services in 100 unique sites across all five boroughs while reaching nearly 90,000 kids. In addition, NYJTL designed, funded (with NYC), built and operates the Cary Leeds Center for Tennis & Learning in the South Bronx. All NYJTL community tennis and after school programs are offered at no cost to its participants. The mission of NYJTL is to develop the character of young people through tennis and education for a lifetime of success on and off the court. It believes life skills gained through tennis, academics, healthy living, and character development are a catalyst for long-term achievement. Position Summary The Group Leader is the primary frontline staff responsible for supervising and engaging a group of children or youth in a DYCD-funded after-school program. The Group Leader ensures safety, leads activities, supports homework time, and builds positive relationships with participants and families. Core Responsibilities Supervision & Safety • Provide active supervision of assigned group(typically 15–20 participants), maintaining required ratios at all times., • Oversee transitions, bathroom breaks, trips, and dismissal according to program safety procedures., • Implement emergency procedures and complete incident reports as required. Program Delivery & Youth Engagement • Lead or co-lead activities including homework help, enrichment, recreation, and SEL activities, using lesson plans provided by the Education Specialist/Activity Specialists., • Create a welcoming, inclusive group environment that supports positive youth development., • Use positive behavior management strategies, restorative approaches, and de-escalation techniques., • Encourage youth voice, leadership, and teamwork. Communication & Relationships • Build supportive, respectful relationships with youth and serve as a positive role model., • Communicate with parents/guardians during pick-up and as directed by program leadership., • Share observations and concerns about youth behavior, attendance, or academic needs with supervisors., • Participate in staff meetings, trainings, and planning sessions. Documentation & Compliance • Take accurate daily attendance and assist with sign-in/sign-out procedures., • Support maintenance of organized group binders, behavior logs, and other program documentation., • Follow all program, agency, and DYCD policies regarding safety, confidentiality, and mandated reporting. Qualifications Required: • High school diploma or GED., • Available during after-school hours, 2:00pm - 6:00pm, (20 hours per week not inclusive of meetings); Monday-Friday during the school year and some school holidays, • 1+years' experience working with school-age children or youth (after-school, camp, school, or community setting)., • Ability to manage and engage a group independently., • Reliable, punctual, and able to follow directions and procedures., • Some college coursework, especially in Education, Youth Development, or related fields., • Experience in a DYCD-funded COMPASS/SONYC or similar NYC after-school program., • Bilingual language skills. Job Type • Part Time, • Monday - Friday, 2:00pm - 6:00pm Salary • $18/hr - $20/hr Please click "Apply" below, or visit our careers page at nyjtl.org to complete an application. Thank you! NYJTL values the diversity of the people we hire and inspire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law. We center equity in all our work and in our hiring practices.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a significant impact on our products and the people who use them. Frontline Foundry Software Engineers may be offered the opportunity to Frontline, an exclusive program unlike any other. This unique, short-term assignment involves being embedded with customers, allowing you to work directly with users and gain firsthand insight into how our products are used and the challenges our customers face. Unlike traditional engineering roles, Frontline immerses you in complex, ambiguous problems, empowering you to deliver impactful solutions across some of the world’s most important industries and institutions. Some of our most successful products were built on the factory floor, addressing real-world problems for the world's most important institutions. These products were developed by some of our most successful product engineers, who began their careers in roles aligned with Frontline responsibilities, gaining a deep understanding of both our technology and our customers. Frontliners operate across a broad spectrum of responsibilities, much like a startup CTO. They work in small teams to own the end-to-end execution of high-stakes projects. This spectrum ranges from discussing architecture and building custom web apps to conducting workshops with users and strategizing with customer executives. No two days are alike, as each day is diverse and impactful. By witnessing how customers engage with Foundry and experiencing these pain points firsthand, you’ll gain unique insights that feed directly back into our development process, helping to refine and enhance our products.Core Responsibilities • Building a performant search and indexing ecosystem for complex granularly permissioned data, • Contributing to open-source data processing libraries, integrating the latest innovations to achieve performance gains, • Building the distributed systems that power large scale compute workloads, orchestrating and efficiently scheduling hundreds of thousands of containers every hour, • Designing architecture and opinionated APIs to keep application developers on the happy path, • Tracing and performance observability in high scale distributed microservice architectures, • Building reliant, performant, and scalable systems for storage, auth, or asset serving to enable other product teams to build robust applications without deep domain expertise in the underlying systems, • Automating the deployment, management, and operations of complex distributed systems like Cassandra, Elasticsearch, Kafka, and more across different environmentsTechnologies We Use, • Different backend languages, including Java, Rust, and Go, • Open-source technologies like Cassandra, ElasticSearch, Spark, Kafka, Kubernetes, Flink, • Industry-standard build tooling, including Gradle and GitHubWhat We Value, • Demonstrated ability to collaborate and empathize with a variety of individuals. Able to iterate with users and non-technical stakeholders and understand how technical decisions impact them., • Ability to learn new technology and concepts, even without in-depth experience. Experience developing and managing highly-available distributed systems is beneficial, but not required., • Bias towards quality and thoughtful about edge cases (“anything that can go wrong will go wrong”); writes code that is defensive against all possibilities., • Builds solutions and APIs with users in mind while maintaining a high engineering bar. Seeks to centralize and abstract complexity away from our users in order to expose simple, powerful APIs for consumers., • Active US Security clearance, or eligibility and willingness to obtain a US Security clearance is beneficial, but not necessary.What We Require, • Engineering background in Computer Science, Mathematics, Software Engineering, Physics or similar field., • Strong coding skills with demonstrated proficiency in programming languages, such as Java, C++, Python, Rust, or similar languages., • Familiarity with storage and data processing systems, cloud infrastructure, and other technical tools.

Job DescriptionThe Assistant General Manager will be responsible for daily operations of the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club located in the John F. Kennedy International Airport. The dedicated space managed is for guests to relax, rejuvenate, and enjoy an elevated food and beverage experience along with impeccable guest service prior to their flight. Responsible for overall management of core services of lounge operations and will include Guest Check-In, Appearance Care, Concierge Services, Guest Service, and Food Delivery. This is a hands-on manager role and will be very active in daily operations. The Assistant General Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. Will report directly to the General Manager and can be asked to assist with all duties falling under the General Manager. This is a seven-day operation; candidates must be available to work weekends and holidays when needed. The Successful Candidate Should Possess: · Hospitality Focus: focus on guest satisfaction and providing memorable first-in-class experiences. Generous, friendly, and warm spirited. · Guest Experience: Maintains a friendly, cheerful, and courteous demeanor always ensuring the highest level of guest experience. The ability to anticipate and meet the needs of guests, delivering best in class products and services with the commitment of continuous improvement. This includes seeking to meet guest needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult guests; reviewing complaints from internal/external guests and taking action to remedy the complaint; and treating the guest as valuable. · Decision Making: The ability to make a good decision or lead a good decision-making process. The understanding when to decide, when to consult subordinates or peers and bring in a collaborative approach to the process, and when to step back to let others decide. · Communication and Influence: Requires verbal and written communication skills to convey information that will be complex, and/or to others who may have limited knowledge of the subject in question. Role will require intermediate negotiation, influence, cooperation, tact, ability to articulate clearly, use of correct grammar, cultural context, and diplomacy, etc. · Team Building: The ability to inspire, motivate, and guide others to foster team commitment, spirit, pride, and trust. This includes clearly communicating and reinforcing goals of team, unity, cooperation, and excellence. · Integrity / Honest: Behaving in an honest, fair, and ethical manner through all words and actions. Modeling high standards of ethics. · Developing Others: The ability to motivate and inspire others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal instruction. · Technical Credibility: Full use and application of standards, principles, theories, concepts, and techniques in area of expertise. Focuses primarily on own area of specialty. Exposure to related disciplines. · Analytical Thinking: The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, and draw appropriate conclusions. Draws appropriate conclusions, generates viable alternative solutions to a question or a problem, and evaluate the consequences of choosing each alternative. · Continual Learning: Assess and recognizes own strengths and weaknesses and pursues self-development. Job Responsibilities · Active in the daily operations · Oversee a high-end guest experience through collaborative partnerships, professional hospitality, and a premium dining atmosphere · Ensure front-line team appropriately stocks all guest interfacing sections of lounge including first class, pre-flight dining restaurant, dessert station, bar, coffee station etc. · Motivates and leads front-line team to deliver outstanding guest experiences within a luxury food service setting · Ensures lounge is operating at a high level · Consistently deliver exceptional guest experiences to guests · Maintains excellent relationships with guests, and clients as well as other departments · Conducts HR functions including recruiting, hiring, progressive counseling, and terminations · In conjunction with General Manager oversees scheduling, payroll, and team training · Motivate, coach, mentor and develop frontline (hourly) and management staff · Ensure the completion of training programs, including all required certifications · Achieve company and client financial targets and goals · Direct the activities of up to 30 team members at any given time · Uphold and elevate high standards regarding health, safety, and cleanliness · Ensure Hyde Park Hospitality standards are met including compliance with company food and safety programs · Report and track maintenance issues within the lounge · Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees · Comply and ensure your team follows all TSA and local airport authority regulations · Other duties as assigned Qualifications And Experience: · Management experience in fine dining, hotel, or other upscale hospitality venue of at least 2 – 4 years · A Bachelor’s degree related to business or hospitality, or equivalent experience is required · Ability to follow all lawful safety, health, and liquor rules and regulations · Demonstrated leadership abilities with creating and growing a successful team · Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service · Excellent communication and presentation skills with a range of audience including front line employees, clients, and corporate management · Financial experience and business acumen skills · Excellent communication and computer skills are needed, including knowledge of MS Office products · Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment · Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items · Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required · Must be able to pass and obtain security background check and clearance to work in airport environment Salary Range: $75,000.00-$85,000.00 annually FLSA Status: Exempt Location: On-site Benefits • Medical Insurance (Health, Dental, Vision), • Cell Phone Stipend, • Disability Insurance, • Vacation and PTO, • 401K Plan with generous Company Matching, • Employee Assistance Program (EAP) Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Job Description As a vital part of the Visitor Services team, the Part Time Visitor Services Ambassador, Floor provides the first impression and the last interaction for visiting guests. The Visitor Services Ambassador maintains and ensures each visitor receives the highest level of customer service set forth by museum practices. This position plays a vital role curating a visitor’s experience by attentively listening, expertly guiding and accurately communicating requested information. The Visitor Services Ambassador will serve as the Museum’s leading representative by demonstrating exceptional customer service skills with a positive attitude and engaging demeanor. By displaying a confident and strong work ethic, the Ambassador will support the entire Visitor Services team as they provide a united enthusiasm for the Museum experience. Their professional and courteous actions will assist the Museum in exceeding the visitor’s expectations by performing the following duties:  Supports all areas of the frontline and public spaces of the museum as directed, including general admission ticketing, reception and information, exhibit flow, audio guide operations, group operations, membership and special events.  Provides a high level of customer service by engaging guests, answering questions, resolving problems and/or referring more difficult problems to a supervisor as necessary to ensure a wonderful experience.  Actively seeks out and engage guests in conversation, using strategies which may include inquiry, personalizing experiences and appropriate humor to provide exceptional guest experiences.  Maintains up-to-date knowledge of daily Museum exhibits, programming, membership benefits, events and operational changes.  Communicates Museum policies and offerings; recommends museum itineraries to visitors.  Provides facts and historical information about museum, ships, equipment, and artifacts, pointing out features of interest and answering questions.  Clearly communicates the mission and message of the Intrepid Museum to guests.  Ushers guests through assigned indoor or outdoor area insuring a smooth, swift flow of traffic.  Move/position barricades and stanchions for crowd control as needed.  Ensures safety and well-being of our Museum guests.  Ensures cleanliness of assigned area, performing general picking up of garbage and informing supervisor of need for additional cleaning.  Coordinate with volunteers, educators, and other Museum staff to provide the best visitor experience.  Attend regular mandatory training sessions.  Performs other duties as required or directed by management. The ideal candidate will have a high school diploma or general education degree (GED). One (1) year or more of related customer service experience in ticketing, crowd control, admissions and interpretation, preferably in an attraction or museum setting. Ability and comfort in speaking in public and directing individuals or groups, express ideas clearly and present information effectively to museum guests, exhibit good judgement, and be able to resolve guest issues independently. Strong attention to detail and organizational skills with the ability to prioritize. Ability to follow direction and adjust to changing policies and procedures, memorize historical and technical information. Must be able to work a flexible schedule, including holidays, evening and weekend days. Fluency in multiple languages is a plus. We offer a competitive salary, and the opportunity to be a part of a very rewarding time in the Museum’s history! Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encouraged you to apply. The Intrepid Sea, Air & Space Museum is an equal opportunity employer.

Job Description Salary: $66,300 - $67,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at . Job Summary Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties and Responsibilities: • Establishes and annually reviews standards and work procedures for all staff., • Plans work and staffing schedules and areas of work to ensure adequate services are rendered., • Assists in the hiring process; interview, hiring and training of new associates., • Orients, develops, and supervises all supervisory/housekeeping staff., • Conducts regular inspections and makes recommendations to the facility., • Conducts monthly reporting of goals, accomplishments, and future plans., • Provides staff education and continuous training., • Communicates with staff, administration, and other departments., • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program) Qualifications: • 4 years of support services, military, housekeeping, and/or facilities maintenance experience., • At least 1 year of supervisory experience in support service related field with high customer/client contact., • Ability to communicate effectively in written format and oral presentations., • Ability to multi-task and establish priorities., • Ability to maintain organization in a changing and stressful environment., • Exhibit initiative, responsibility, flexibility, and leadership., • Possess a thorough knowledge of contract administration and office procedures., • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1510237 Crothall Healthcare JANELLE C. ALLEN [[req_classification]]

Job Description Seeking a hands-on, results-driven Director of Operations to oversee a growing portfolio of mission-driven restaurant concepts across New York City. This leader will be responsible for operational excellence, financial performance, and revenue growth across multiple brands within the portfolio This role is designed for a traditional multi-unit restaurant operator who thrives in fast-paced environments, leads from the front, and understands how to balance hospitality, fiscal discipline, and growth. The Director of Operations will serve as the connective tissue between culinary, front-of-house teams, catering, and leadership, ensuring consistency, profitability, and an exceptional guest experience across all locations. Position Summary The Director of Operations is responsible for the day-to-day and strategic oversight of all restaurant operations within restaurant portfolio. This includes fiscal management, purchasing, staffing, compliance, and performance optimization across multiple units. The role also carries responsibility for advancing in-restaurant, online, and catering sales channels while maintaining brand integrity and operational consistency. The ideal candidate is highly organized, financially and technologically literate, people-centered, and deeply experienced in multi-unit restaurant operations in the NYC market. Core Responsibilities Multi-Unit Operational Leadership Oversee daily operations across all JD Meals restaurant brands and locations. Ensure consistency in service standards, food quality, safety, and guest experience. Maintain strong on-site presence; lead through regular visits and hands-on engagement. Build and reinforce SOPs, systems, and operational workflows across units. Financial & Fiscal Oversight Own P&L performance across all locations. Develop and manage operating budgets, forecasts, and cost controls. Monitor and optimize labor, food cost, and operating expenses. Identify margin improvement opportunities and implement corrective action. Revenue Growth & Sales Development Advance in-restaurant, online ordering, and catering sales channels. Collaborate with marketing and leadership on promotions and growth strategies. Develop systems to drive repeat business, community engagement, and brand visibility. Identify and execute opportunities for new revenue streams and partnerships. Purchasing & Supply Chain Management Oversee vendor relationships, procurement, and purchasing systems. Standardize ordering processes and ensure cost efficiency. Maintain inventory control and waste reduction initiatives. Hiring, Training & People Management Lead recruitment, onboarding, and development of restaurant leadership teams. Supervise General Managers and site leadership across all brands. Establish accountability structures and performance management systems. Foster a strong, mission-aligned workplace culture. Compliance & Quality Assurance Ensure compliance with NYC DOH regulations, safety standards, and company protocols. Oversee QA/QC processes, sanitation, and operational audits. Implement training and documentation systems for operational compliance. Communication & Cross-Functional Coordination Serve as a key liaison between operations, culinary, catering, and executive leadership. Communicate operational priorities, performance metrics, and strategic initiatives. Lead regular operations meetings and reporting. New Restaurant Opening Leadership The Director of Operations will lead the full lifecycle opening of The Ellis, from pre-opening through launch and stabilization. This includes building the operational foundation, assembling the team, and ensuring the restaurant opens successfully and performs from day one. Responsibilities include: Partnering with leadership, culinary, and design teams during final build-out and pre-opening planning Developing pre-opening timelines, budgets, and operational plans Hiring and onboarding all restaurant leadership and hourly staff Establishing SOPs, service standards, and training programs Building purchasing systems, vendor relationships, and inventory processes Coordinating licensing, compliance, and DOH readiness Supporting brand positioning and go-to-market strategy in partnership with marketing Driving pre-opening awareness, partnerships, and community engagement Overseeing soft opening, grand opening, and post-launch operational stabilization Monitoring early financial performance and adjusting staffing, systems, and workflows as needed This leader will be expected to operate as the primary operational driver of the opening, ensuring The Ellis launches on time, on budget, and with strong guest reception Leadership Expectations Hands-on and present in restaurants A strong communicator with frontline teams and executives Systems-oriented and operationally disciplined Comfortable in both strategic planning and tactical execution Mission-aligned and passionate about food, community, and hospitality Able to balance growth with operational stability Success Metrics Revenue growth across in-restaurant, online, and catering channels Improved margins through labor and food cost management Consistent guest satisfaction and service standards Strong retention and development of restaurant leadership teams Operational consistency across brands and locations

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity's new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity's Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities:1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: • Hiring, coaching, and managing Care Coordinators and Member Support Coordinators, • Defining and enforcing operational workflows and service-level expectations for:, • Intake calls and eligibility verification, • Member profile and address validation, • Meal order support and modifications, • Escalation handling and issue resolution, • Monitoring team performance metrics including:, • Intake accuracy, • QA scores, • SLA adherence, • Member satisfaction, • Conducting regular 1:1s, performance reviews, and coaching sessions Responsibilities include: • Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs, • Translating contractual requirements into operational processes such as:, • Eligibility verification logic, • Intake scripts and documentation requirements, • Meal ordering rules and modification deadlines, • Delivery and service constraints, • Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements Responsibilities include: • Coordinating closely with the MTM Project Manager and operational teams responsible for program execution, • Ensuring Care Coordinators are informed of operational updates related to:, • MTM menus and nutrition guidelines, • Eligibility criteria and program rules, • Ordering workflows and deadlines, • Delivery service parameters, • Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX, • Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance Responsibilities include: • Partnering with Finance and Revenue Operations to monitor:, • Claims submission accuracy, • Claims denial rates, • Claims rework volume, • Time from claim submission to payment, • Identifying operational errors that may contribute to denied or delayed claims, • Implementing workflow improvements that improve clean claim rates, • Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues Responsibilities include: • Maintaining HIPAA-compliant workflows and communication practices, • Implementing quality assurance processes across intake, care coordination, and member support, • Conducting root-cause analyses for recurring operational issues, • Identifying and mitigating operational risks that may impact members, partners, or reimbursement Responsibilities include: • Developing and maintaining:, • SOPs and operational playbooks, • Care coordination training materials, • Team onboarding programs, • Driving operational standardization while allowing for payer-specific program requirements, • Identifying opportunities for automation and tooling improvements, • Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume growsQualifications:, • 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management, • Experience working with healthcare payers, providers, or value-based care programs, • Proven experience managing frontline operational teams, • Strong understanding of healthcare workflows and HIPAA compliance requirements, • Demonstrated ability to translate contractual or clinical requirements into operational processes, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, evolving environments, • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platformsPreferred requirements: We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ PTO policy and paid sick days 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job Description Company Overview: NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Job Overview: NRS is seeking an experienced Assistant General Manager for one of our fast-paced Distribution Centers. The ideal candidate has run a large (1M+ sq. ft.) high-volume warehouse distribution center operation and has a progressive track record of driving operational efficiency and results. Exceptional interpersonal team leadership skills are essential as you’ll oversee a staff of up to 5 Operations Managers. This role will focus on maintaining safety, efficiency, and consistency across assigned shifts while leading and developing frontline Managers and Supervisors. The ideal candidate has prior WMS knowledge, and a passion for building teams and driving process improvements. This position plays a vital role in ensuring customer requirements are met, operational goals are achieved, in a positive work environment. Duties and Responsibilities: • Ensure safe, efficient warehouse facility operations by advocating safety training & accident preparedness., • Meet or exceed volume and department efficiency goals., • Ability to analyze and make staffing adjustments to respond to workflow demands., • Create and adhere to organizational best practices and safety standards., • Maintain and continuously improve cost-efficiency and facility performance through proactive problem-solving and process enhancement Maintain & continuously improve cost-efficiency and facility performance enhancement., • Actively coach, counsel, mentor & inspire staff to facilitate personal growth and development., • Establish and maintain partnerships across all levels of departments in order to implement strategic solutions., • Help create and reinforce a positive, collaborative team environment that respects and values diversity., • 7-10 years of related experience directly reporting to Senior Leadership., • Big-box operational experience is strongly preferred., • Experience supervising large, diverse teams of several hundred hourly associates., • Strong WMS experience is required. Ideal candidates would have led or played a key part of a WMS integration; working knowledge of Manhattan is strongly preferred but not required., • Strong reasoning, analytical, and problem-solving skills., • Ability to interpret and communicate policies & procedures clearly., • Strong technical skills in Windows/MS Office (Word & Excel)., • A passion for training and empowering operations leaders in the building., • Supervisory Presence: Regular walking and standing to oversee warehouse operations, inspect inventory, and monitor staff performance. NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #NRSIND

Job Description We're located in American Dream Mall! Copy & paste the link below to learn more about our company and the Assistant Manager in Training role! What is Great Big Game Show? In 2023, The Escape Game introduced something entirely new: Great Big Game Show. Great Big Game Show is an immersive, live-hosted experience where guests become contestants, competing in fast-paced mini-games on a soundstage inspired by their favorite TV game shows. Great Big Game Show is expanding rapidly across the United States, with 18 new locations opening in 2026. Description The Assistant Manager works closely with the General Manager to help lead the store across three key areas: 1. Exceeding guest expectations through exceptional hospitality At our core, we are a hospitality company that obsesses over the experience of every single guest. Great Big Game Show locations earn 5.0 Google review ratings by delivering an unexpected level of guest care and hospitality. 2. Upholding training and operational standards Helping ensure consistently excellent games, hosting, and front-of-house execution. 3. Maintaining world-class facilities Supporting cleanliness, organization, and the overall presentation of the store. The Assistant Manager works functional shifts in the store and must be an excellent Guest Experience Specialist (front desk) and Game Show Host. This role is viewed as a future General Manager position and should be filled by someone with a clear passion for Great Big Game Show and a strong desire to step into a General Manager role within the next 6–18 months. You’ll start as an Assistant Manager in Training All Assistant Managers will begin as an Assistant Manager in Training, working 35–40 hours per week. During this period, team members will: • Complete the GBGS training passport, • Master all frontline positions Expectations Leadership & Culture • Serve as a GBGS brand ambassador who exemplifies care for every single guest, • Support the General Manager in leading a team of 12–30 team members of all ages, • Promote and maintain a positive, inclusive, and energetic atmosphere, • Integrate GBGS’s mission, vision, and values throughout the store, • Enthusiastically implement new company initiatives, strategies, policies, and training programs, • Partner with the General Manager to train team members and coach GBGS standards through thoughtful, consistent feedback, • Maintain mastery of all front-of-house roles, including Game Show Host and Guest Experience Specialist, • Assist with operational excellence through upkeep of:, • Apparel and retail products, • Game inventory, • Building maintenance, • Cash control systems, • Shift schedules, • Track and report basic operational and performance data, • Create and distribute the store’s weekly newsletter, • This is a non-exempt role, • Assistant Managers will continue working 4.5–5 functional shifts per week, • You will learn and assist with administrative tasks, but you are not fully responsiblefor:, • Overall store operations, • Managing team relations independently Hiring or exiting team members Exemptions The following responsibilities are not expected at the Assistant Manager level: • Making hiring decisions without the support and approval of the General Manager or Operations leader, • Creating or publishing the store’s team schedule as a regular responsibility, • (Schedules may only be created in rare situations, such as when the General Manager is out of town, and only with approval), • Terminating team members under any circumstance, • All terminations must be handled by the General Manager and/or an HQ leader, • Approving pay changes or raises Job Requirements • High school diploma or equivalent, • College degree preferred, • Leadership experience (6 months or more preferred), • Full embodiment of our mission, vision, and values, • Alignment with the Assistant Manager schedule and flexible availability, including nights, weekends, and holidays, • GBGS must be your sole employer during your time as Assistant Manager Hours • 35–40 hours per week during training, • 40–45 hours per week after full sign-off Uniform & Grooming Standards Beginning 1/7/2025, hair for GBGS store managers must be a naturally occurring color, including shades of black, blonde, brown, gray, or red. Facial hair, including beards and eyebrows, must match natural hair color. Knowledge, Skills, and Abilities • Genuine love for serving others, • Flexibility in a rapidly changing work environment, • Consistently positive attitude, • Ability to manage cash systems, • Strong interpersonal and communication skills, • Ability to positively influence others, • Basic computer skills You Might Be a Great Fit If: • You genuinely enjoy interacting with guests, • You want to grow and appreciate regular feedback and constructive criticism, • You care deeply about excellence and coaching others, • You enjoy a fast-paced, hands-on leadership role, • You’re up for a challenge Company Mission Statement To design and deliver epic interactive experiences for every single guest. Company Values • Passion: We love our guests, our brand, and our games., • Integrity: We endeavor to honor God through hard work, honesty, fairness, and generosity., • Creativity: We are always expanding the boundaries of what is possible., • Teamwork: We can best accomplish our goals by selflessly working together., • Excellence: We are relentless in our pursuit to be the best., • Growth: We believe in expanding our business and developing our team members.

Job Description Who we are: We are a group of dedicated individuals whose goal is to provide care that is tailored to meet the specific needs of first responders, educators, county, municipal, and administrative workers. Through the Save My Life Program, frontline workers receive comprehensive and extensive testing so they can be at their healthiest when they are serving our communities. By using our program, essential workers and their families can have peace of mind by limiting the occupational risks in their essential positions. Key Responsibilities: Clinical Duties- * Sterilize and prepare examination rooms, equipment, and instruments. * Prepare patients for examinations, including taking vital signs, recording medical histories, and updating patient records. * Explain treatment procedures, medications, diets, or physicians' instructions to patients. * Trained to conduct various tests on patients (subject to training on updated protocols). * Adhere to rotation schedule instructed by manager * Follow equipment protocols and handle all equipment with caution * Required to learn and conduct any new exams added into the program * Collect laboratory specimens, log forms, and prepare specimens to be dispersed by the end of the day for pickup * Other duties as assigned. Administrative Duties- * Trained to conduct administrative responsibilities upon rotation schedule * Greet patients, answer inquiries, and assist with check-in/check-out processes. * Maintain inventory and ensure clinical supplies are stocked. * Adhere to healthcare regulations, including HIPAA, to ensure patient privacy and confidentiality * Uses an EMR system for scheduling and other needed tasks, such as billing and uploading of conducted test results * Maintain accurate and confidential electronic health records (EHR) for each patient. * Other duties as assigned Qualifications: * Active CCMA certification through an accredited organization * Active BLS Certification * Strong Organizational Skills * Ability to work independently with minimal supervision and be self-motivated * Direct and effective communication * Excellent interpersonal skills and customer service skills. * Adapt to daily environment * Strong analytical and problem solving skills * Excellent time management skills. * Strong bedside manner 7:30AM-3:30PM, part time transition to full time

Job Description Job Title: Sterile Processing Manager Location: New York City Schedule: Full-Time | Monday-Friday (9 AM - 5 PM) Compensation: $75,000 - $90,000 + Annual Bonus Travel: Required (Managing 2-3 Hospital Accounts) Job Overview: We are seeking a hands-on, strategic Sterile Processing Manager to oversee operations across multiple hospital locations in the New York City area. This role is ideal for someone with sterile processing or OR experience who can balance day-to-day operations with big-picture planning around performance, growth, and service excellence. What You'll Do: As the primary point of contact for hospital leadership, you will: • Build and maintain strong relationships with hospital executives and clinical staff (OR Directors, Surgeons, CSPD teams, etc.)., • Supervise Account Supervisors and Lead Technicians across multiple sites., • Hire, onboard, coach, and support frontline staff to ensure service quality and adherence to procedures., • Ensure compliance with all contractual, safety, credentialing, and QA requirements., • Travel between accounts to assess performance, meet with hospital leadership, and provide operational support., • Oversee training, scheduling, and coverage for staffing gaps., • Monitor KPIs, analyze data, and manage P&L statements for each account., • Support implementation of our Surgical Cost Management Platform (SCMP) and drive digital adoption. What Were Looking For: • Experience: 3-5 years in the Operating Room or Sterile Processing environment., • Leadership: Previous supervisory or management experience (preferred)., • Certification: CRCST required; CER certification a plus., • Education: Bachelor's degree in business or healthcare-related field (preferred)., • Skills: Strong interpersonal, leadership, and communication skills (written & verbal)., • Comfortable engaging with hospital executives and C-suite staff., • Proficiency in Microsoft Outlook, Word, Excel; ERP or SCMP experience a plus., • Ability to travel up to 75% between facilities., • Covid-19 vaccination required. Compensation & Benefits: • Salary: $75,000 - $90,000, based on experience and qualifications., • Bonus: Annual bonus eligibility., • Benefits: Comprehensive medical, dental, and vision insurance, PTO, and retirement plan options.

Job Description Who We Are The Clean Fight is a not-for-profit business accelerator working to significantly speed the growth of the inclusive clean energy economy of New York State, and beyond. Our goal is to help fulfill the necessarily aggressive climate targets enacted by the City and State, with a growth-stage accelerator and grant programs focused on scaling the best climate tech companies from around the world. We do this by assisting with business development, corporate and investor partnerships, tailored technical support, and providing non-dilutive grants to help de-risk pilots in New York State. Underpinning our work is a focus on supporting solutions that will disproportionately impact frontline and underserved communities, supporting underrepresented founders, and ensuring that the energy transition is just and equitable. We are supported by the New York State Energy Research and Development Authority (NYSERDA), a public benefit corporation advancing clean, resilient, and affordable energy solutions for New Yorkers and the US Department of Energy, the U.S. Department of Energy and the U.S. Department of Commerce. We are the NY chapter of New Energy Nexus, an international non-profit organization that strives to achieve a 100% clean energy economy for 100% of the population in the shortest time possible by supporting diverse clean energy entrepreneurs with funds, accelerators, and networks. New Energy Nexus operates programs in the US, China, India, Southeast Asia, and East Africa. About the Role The candidate will support the efforts of the Program team at The Clean Fight across one or more programs, which may include the Energy Storage Deployment Accelerator, Affordable Housing Deployment Accelerator, Deployment Grant Fund, and International Landing Pad. The candidate will gain exposure to the inner workings of the organization and also take part in a variety of team meetings and strategic brainstorms. This opportunity allows the candidate to join a small team of experienced professionals who are on a mission to decarbonize New York and beyond, and create a healthier, more abundant future for all through accelerating adoption of the most promising climate solutions. Applicants can expect to work in a fast-paced, collaborative environment where they will develop professional skills in communication, research, writing, and project management. The team has a hybrid working environment with an office near Rockefeller Center in midtown Manhattan. In-person work expectations are flexible and will be arranged with selected interns. Requirements Responsibilities: • Assist with the day-to-day management of The Clean Fight programs, liaising with companies, making strategic decisions, and working with our partners, • Engage in outreach efforts for The Clean Fight program(s), including market research, communication planning, and targeted outreach to potential cohort companies, customers, or partners, • Support planning and execution of virtual and in-person events An ideal candidate will have: • A passion for clean energy, sustainability, and innovation, • An execution-focus with a sense of urgency, solutions orientation and resourcefulness in a lean, all-hands-on-deck work environment, • Excellent communication skills; written, verbal and interpersonal, • Advanced research and investigative skills, • Demonstrated success working independently and in team environments, • Good time-management skills and ability to work on multiple projects simultaneously Nice to have: • Experience or background knowledge in building decarbonization and/or energy storage, • Experience with research, outreach, and CRM tools such as Hunter.io or Hubspot, • Experience with database and file management, • Experience with event planning, management, and execution Commitment: • 8-12 weeks; Start Date: May or June Compensation: • $17/hour How to Apply We value and celebrate diversity among our employees and in our movement. We are an equal opportunity employer - all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, family/marital status, or veteran status. All qualified candidates are encouraged to apply as soon as possible. Applications will be reviewed on a rolling basis. To be considered, please submit your resume and a thoughtful cover letter expressing why you’re right for the role by following this link:

Job Description About Harri Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. However, this leadership role is not about incrementally improving existing customer success & operations, but about fundamentally reimagining our customer experience (CX) through the dual lens of top-notch traditional customer success that aligns with the realities of our customers. A key element of the role is to accelerate the use of autonomous AI agents to be more efficient and better serve our customers. The ideal candidate will possess a deep understanding of customer success, implementation, technical account management, and customer support along with experience in Agentic AI and a proven track record of deploying scalable AI solutions that deliver measurable business impact and exceptional customer outcomes. This leader will orchestrate a hybrid workforce of human experts and autonomous AI agents, identifying opportunities to augment frontline customer interaction with high-value orchestration and oversight. Who you are: You will lead Harri’s post-sales customer success & operational strategy across the US, overseeing the teams responsible for client onboarding, customer support, and service delivery. Your mission is to unify the client journey from Sales through to Business as Usual (BAU) - ensuring every Harri client experiences a consistent, high-value, and frictionless path to success. Success in this role means: • Increased revenue through better retention and expansion, • More client case studies highlighting measurable impact, • Clients raving about how Harri has transformed their operations Key Responsibilities Operational Leadership • Lead and unify the US Implementation, Customer Success, and Customer Support teams under one performance-driven strategy., • Define and execute a cohesive client journey strategy from onboarding to long-term success and support., • Drive a Client First culture that prioritises responsiveness, value delivery, and measurable outcomes., • Embed success metrics that link platform adoption and usage with business ROI for clients., • Inspire and develop high-performing, cross-functional teams with clear goals and KPIs., • Build leadership capability within each function, promoting accountability, agility, and collaboration., • Drive operational levers that directly impact revenue retention, upsell, and cross-sell opportunities delivering on Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) metrics., • Collaborate with Commercial and Marketing teams to produce client case studies and success stories., • Map and continuously improve operational workflows across teams to reduce friction and handoff delays., • Leverage data and analytics to improve forecasting, capacity planning, and service delivery models., • Champion the use of technology and automation to enhance the client and employee experience., • Customer Centric AI Initiative: Lead the design, development, and deployment of robust, customer centric agentic AI solutions, working closely with engineering, product, and data science teams to execute across connected business systems (CRM, Customer Insights Platform, Customer Support, Knowledge Bases, etc.). More About You: What Can You Bring? We are looking for an individual who is a strategic thinker and an expert in Agentic AI with a proven track record of deploying scalable AI solutions and improving client retention. You will be passionate about delivering successful outcomes and possess: • Proven experience leading multi-functional operations in an AI first, SaaS, or HR tech environment., • Strong understanding of Implementation, Customer Success, & Customer Support across enterprise and mid-market segments., • Demonstrated success in improving client retention, platform adoption, and customer advocacy., • Inspirational leadership with experience managing geographically dispersed teams., • Commercial acumen with a strong track record of contributing to revenue and client growth., • Strategic thinker who can operationalise vision and scale systems for growth., • Excellent stakeholder management and executive communication skills., • Experience in a relevant industry vertical (e.g. frontline work Restaurants, Hospitality) where security and compliance are paramount., • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern architecture patterns., • Relevant certifications and experience in AI, ML, or data science., • Agentic AI Expertise: Deep understanding of Large Language Models (LLMs) and how agents use them to perform actions (e.g., function calling, tool use)., • Systems Thinking: Ability to see the big picture and design complex, integrated customer journeys., • Technical & Commercial Acumen: Balance technical rigor with commercial understanding to deliver measurable results., • Leadership & Coaching: Inspire teams, make tough decisions, and coach others through ambiguity., • Problem-Solving: Address mission-critical problems with creativity and data-driven insights. When and Where You'll Be Doing It • Location: NYC., • Position: Full-time., • Salary: The salary range for this position is $200,000 - $250,000 USD, depending on experience., • Reporting: This role reports directly to the COO. What Will You Get in Return? Creating an environment which enables our people to thrive is crucial for us. You'll get: • Competitive salary within the stated range., • The opportunity to drive critical AI and operational projects for a high-growth company., • Experience working in a fast-paced, global environment., • A collaborative and supportive team environment. Equity, Diversity, and Inclusion We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We will be reviewing applications on a rolling basis and reserve the right to close applications early.

Job DescriptionAbout Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Manager, Customer Experience to lead our Customer Experience team. This position reports to the Sr. Operations Manager, CX, and takes Away further by overseeing the daily execution and long-term strategy of our global support operations. You will act as a key advocate for our customers, bridging the gap between frontline feedback and cross-functional solutions to ensure a seamless, high-growth service model. In addition to the responsibilities below, this position will oversee a team of Senior internal CX Associates and manage our offshore BPO partner team. What you’ll do as the Manager, Customer Experience * You’ll lead, mentor, and develop a high-performing CX organization, including direct management of internal teams and strategic oversight of our BPO operations to ensure a cohesive service experience * You’ll define, monitor, and optimize departmental KPIs and SLAs across all channels, identifying long-term performance trends and implementing strategic pivots to improve global service delivery * You’ll drive accountability with offshore partners by leading regular business reviews, auditing quality assurance standards, and ensuring staffing levels are optimized to meet seasonal demand and budgetary targets * You’ll manage escalations and exceptions, maintaining a deep connection to the customer experience and frontline workflows by periodically engaging in direct ticket handling to identify friction points and coaching opportunities * You’ll oversee the new hire onboarding and experience, driving continuous learning with CX Enablement and L&D to identify skill gaps and enhance an education roadmap aligned with achieving operational excellence * You’ll analyze customer sentiment and operational data to identify systemic gaps, preparing and presenting performance reports and actionable recommendations to leadership * You’ll foster a culture of continuous improvement and high engagement, building a robust talent pipeline and bench through active coaching, career pathing, and performance management Who you are * You have a minimum of 5 years of experience in Customer Experience or Retail Operations, with at least 2 years in a formal people management role * You have a proven track record of managing offshore or outsourced (BPO) partners and maintaining quality standards across global teams * You have expertise in CX metrics (CSAT, NPS, FRT, AHT) and a demonstrated ability to move these levers through process improvement and strategic pivoting * You are familiar with CX technology stacks (e.g., Kustomer, Zendesk, Gladly, Salesforce), quality assurance platforms (e.g., MaestroQA); experience with CX AI technology is strongly preferred, but not required * You have past experience translating complex customer data into actionable insights for cross-functional teams, including senior leadership * You have experience leading teams through high-growth environments or seasonal surges (e.g., peak holiday periods) with a calm, solution-oriented approach * You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand * You’re agile, and motivated by a fast-paced and ever changing environment * You’re passionate about transforming travel for all (but that’s a given!) Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment. * Compensation: $85,000-105,000 annually * This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company * Equity Grant: commensurate with level determined at the discretion of the company * Benefits Overview: * Take care of yourself and your family through our health insurance offerings * Invest in your future by participating in our 401(k) (with a company match!) * Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!) * Build your travel uniform through discount codes, product stipends, and giveaways * Give back through company-sponsored volunteer and charitable opportunities How We Work This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs. Our Commitment As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work. EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at . Compensation Range: $85K - $105K

Job DescriptionCompany Description We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need - fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers. Job Description We’re looking for a commercially driven Client Success Associate who wants to raise the bar. You will manage and grow relationships with some of the most sophisticated Credit investors in the US market. This is not a passive support role. You will be expected to proactively activate users, drive expert call engagement, and contribute directly to revenue growth within your assigned book. You’ll work alongside Account Managers, but you will own activation, engagement, and pipeline momentum. If you want exposure to how Credit funds actually deploy capital and you’re motivated by measurable impact, this role offers real responsibility from day one. What you'll do: • Own activation and engagement KPIs across your assigned Credit book (CLOs, BDCs, private credit, leveraged finance, special situations), • Execute structured outreach cadences to increase transcript usage and expert call volume, • Identify and source new expert call opportunities aligned to client mandates, • Proactively uncover new user and product opportunities within existing accounts, • Drive trial engagement and convert trial users into recurring, active users, • Monitor account health metrics including activation, call activity, renewal risk, and revenue contribution, • Prepare targeted expert and transcript recommendations tied to client strategy and market developments, • Lead client calls confidently, ask probing questions, and position solutions effectively, • Collaborate daily with your Account Manager and Project Managers to execute account growth plans, • Maintain disciplined CRM hygiene, activity reporting, and dashboard tracking, • Operate with urgency in a fast-paced, high-accountability environmentQualifications What will you bring? • Experience in a client-facing, quota-bearing, or commercially accountable role, • Demonstrated history of hitting performance targets in a structured environment, • Strong verbal communicator comfortable leading client calls and asking thoughtful, commercial questions, • Curious about credit markets and how investment teams generate alpha, • Comfortable discussing emerging AI tools and how they impact investment research workflows, • Curious about how technology is reshaping credit investing and willing to stay ahead of it, • Comfortable engaging directly with Associates, VPs, and investment professionals, • Highly organized with strong follow-through and personal accountability, • Commercially driven and motivated by measurable outcomes, • Comfortable working with dashboards, CRM systems, and performance data, • Resilient, persistent, and energized by high standards Additional Information How will you be rewarded? We truly care about our people, so in return for your work, you’ll get: • Base Salary: $70,000 to $80,000 + OTE, • Vacation: 15 days (which increases to 20 days after 2 years of service) plus US Holidays, • Learning: personal development allowance of $1,150 per year., • Health and wellbeing: a variety of insurance plans, including health coverage by Empire Blue Cross Blue Shield., • Medical Insurance, Dental insurance and Vision plan, plus a personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account). And also a variety of health and wellbeing events to focus on mental health., • Future and family: 401K matching up to 5% of your base salary, life insurance, a long-term disability policy dependent care FSA and pet insurance., • Flexibility: work from anywhere for one month per year, 2 annual volunteer days, and 2 personal days when life throws you a curveball, • Social: weekly optional social gatherings, daily breakfast and snacks, social events - ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge), • Frontline Innovation: your chance to share your ideas for improvement through Hackathons and other events The successful candidate must, by the start of employment, have permission to work in the country in which they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.

Job Description The Intrepid Museum seeks a Member Relations Associate. The Member Relations Associate plays a key role within the Intrepid Museum’s Institutional Advancement department, serving as a frontline ambassador for our members and visitors. This position supports all aspects of membership engagement and acquisition—assisting with on-site interactions, help with renewal conversations, processing data, and ensuring members receive their benefits with warmth, accuracy, and exceptional care. Responsibilities and Duties • Supports membership department strategy by contributing to short and long range planning in collaboration with the Director of Membership and Annual Giving., • Oversees daily processing of all Household and Library memberships and ensures accurate, up to date member records in our CRM, Tessitura., • Serves as a primary contact for members, responding promptly to inquiries and providing excellent customer service., • Acknowledges membership gifts and fulfills member benefits on a weekly basis., • Manages monthly renewal operations, including preparing and mailing renewal and upgrade letters., • Leads solicitation, fulfillment, and renewal efforts for the Library Membership program., • Assists at special events and public programs as needed., • Maintains the membership mailing and event calendar and tracks RSVPs for member events., • Ensures all membership content on the Museum website is current and submits updates as required., • Maintains clean, accurate member contact information and overall data quality in Tessitura., • Organizes and oversees the Membership department’s collateral inventory., • Contributes to broader Institutional Advancement fundraising and development work as a collaborative team member., • Performs additional duties as assigned by management. This position is 40 hours a week. Flexibility to attend membership/Institutional Advancement or museum events in the evening or weekends as necessary. The ideal candidates will have a BS or BA degree from a four-year college or university and related experience and/or training; or equivalent combination of education and experience. Exemplary computer skills in MS Word, Excel, Outlook, PowerPoint, and Internet. Database experience required, Tessitura-specific experience preferred. Excellent organizational skills and an eye for detail essential. Must be able to meet deadlines. Excellent judgment, interpersonal, oral and written communication skills to work with members, donors, the public and colleagues. Ability to act with diplomacy and discretion at all organizational levels, work with a wide range of information, organize details and meet deadlines under pressure. Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encourage you to apply. We offer a competitive salary, benefits and the opportunity to be a part of a very rewarding time in the Museum’s history! Intrepid Museum is an Equal Opportunity Employer committed to the goal of building a culturally diverse staff and strongly encourages applications from minority candidates.

Job Description Job Title: Night Assistant Team Leader Job Summary: CASES is seeking a Night Assistant Team Leader to provide overnight leadership that ensures safe, consistent, and high-quality program operations. This role supports frontline staff while facilitating successful releases and positive court outcomes and is ideal for a mission-driven leader who thrives in a fast-paced, high-impact environment. CASES is a New York City–based nonprofit agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety by reducing incarceration, improving behavioral health outcomes, and creating pathways to recovery, rehabilitation, and community success. The Court Services Department operates court-mandated and court-endorsed Alternative to Detention (ATD) and Alternative to Incarceration (ATI) programs in partnership with the New York State Office of Court Administration. CASES supports thousands of defendants across multiple boroughs each year through close collaboration with the courts and community stakeholders. Our teams screen approximately 10,500 individuals annually for diversion into ATD, ATI, Supervised Release, newSTART, and CASES’ community-based programs, including ROAR, NCS, and NACT. Salary: The salary for the Night Assistant Team Leader role is $79,000 - $83,000 per year. Shift Hours: This position is full-time working Sunday–Thursday, 5 PM–1 AM or Tuesday–Saturday, 5 PM–1 AM. Location Address: 100 Centre Street, New York, NY 10003 Workplace Flexibility: On-site (for roles that are 100% in-office/in-person) What you will be doing: • Provide culturally competent oversight, supervision, and management in accordance with CASES policies and the delivery of excellent Court services to address the needs of youth, young adults, adults, individuals with behavioral health needs, and the race and ethnicity, sexuality, gender, and criminal justice history of defendants and program participants., • Supervise staff in the intricacies of Court procedures, and CASES programs, especially eligibility criteria., • Provide clinical supervision and training to staff and make recommendations for optimal efficiency of court procedures and engagement with stakeholders., • Perform other related duties as assigned by Supervisors and Director., • Assist with Supervisory coverage for all different shifts works a regular and obscure schedule and adhere to schedule changes to ensure CASES consistently maintains coverage for all court shifts., • Maintain excellent professional relationships with Judges, District Attorneys, defense counsel, Probation, and other Court partners to facilitate program admissions and maintain CASES’ credibility in Court., • Review referrals to determine a person’s eligibility for CASES’ programs, including arrest case information, RAP sheet, attorney recommendations, and preliminary information about participant needs., • Engage potential participants and their legal representation in and around the Courtroom., • Undertake clinical screening interviews with potential participants to explain CASES’ program(s) to identify needs and suitability for CASES’ programs., • Assess acute clinical needs of participants and implement effective evidence-based strategies for participants to obtain such needs., • Ensure participants are matched to the appropriate CASES program based on assessed needs and eligibility., • Achieve monthly intake and other performance targets., • Accompany participants to all Court appearances and advocate to judges, verbally and through written Court reports, for participants to be enrolled or maintained in CASES’ services., • Complete all necessary intake paperwork, including entering participant information into the Salesforce databases., • Ensure participants understand the conditions of their release or plea agreement and expectations regarding participation in CASES program., • Collaborate with CASES colleagues in the community, who are providing services, to ensure the Court’s community supervision conditions are being met., • Provide timely notification to the Court when participants are not in compliance, have gone missing, failed to report as required, been rearrested., • Collect and track information on participants’ intake and re-arrest cases, as well as warrants., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master's degree in social work or related field required, • License LMSW LMHC preferred, • At least three years of experience in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders, • At least two years supervisory/ management experience, • Ability to mentor and provide concrete, constructive feedback toothers, • Knowledge of the NYC criminal justice system, court processes and diversion services and sensitivity to issues facing justice-involved individuals, • Experience understanding family systems based on diversity of cultural and ethnic backgrounds, • Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery, • Proven ability to function effectively in a high paced and stressful environment, • Ability to work effectively with a diverse group of participants and staff, • Ability to quickly gather and evaluate the accuracy of information and use good judgement within time constraints and high-volume courtrooms, • Excellent public speaking skills. Ability to formulate persuasive verbal arguments for eligible defendants to be placed in CASES programs., • Excellent analytical and written skills, • Ability to work autonomously, • Bi-lingual candidates strongly preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Full-time working Sunday–Thursday, 5 PM–1 AM or Tuesday–Saturday, 5 PM–1 AM 35 hours per week excluding breaks

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking an experienced and compassionate Crisis Supervisor to join our growing Crisis Management team at Charlie Health. This role will oversee a team of Crisis Managers and ensure the efficient, high-quality delivery of crisis intervention services to our clients. The Crisis Supervisor will serve as a frontline leader, providing guidance, support, and training to the Crisis Management team, while ensuring that performance standards are met. This role will also collaborate closely with the Crisis Care Delivery Manager and other department leads to maintain an effective crisis response structure. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Provide day-to-day supervision of the Crisis Management team, ensuring efficient distribution of crisis requests and workload balance., • Active clinical licensure (LCSW, LPC, LMFT, or equivalent) preferred., • Master's degree in a mental health field required., • 2+ years of experience in a supervisory or leadership role within crisis management or behavioral health settings., • Strong knowledge of crisis management protocols and best practices, including crisis de-escalation techniques and risk assessments., • Excellent communication, leadership, and interpersonal skills with the ability to provide effective feedback and coaching., • Ability to manage performance using data-driven strategies and resolve conflicts in a supportive, solution-focused manner., • Ability to work flexible hours to meet the needs of the team, clients, and programming., • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce–in addition to EMR and survey software on a daily basis., • Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target compensation for this role will be between $75,000 and $93,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: As part of the Municipal Water Contract Operations (MWCO) mission of driving efficiency and growth initiatives across all our contract operations sites, mostly serving municipal clients and corporate functions, the Performance Analyst will work within the Program Management Office under the general direction of the Senior Manager, Strategy & Performance on a wide range of strategic and operational initiatives across municipal water utility operations. To support delivery of these initiatives, the Performance Analyst gathers and analyzes information, develops frameworks and strategies, communicates progress and recommendations, and collaborates with various stakeholders throughout the organization. Analysts receive mentoring from all levels of the organization and have many opportunities to learn broader business and consulting skills such as large-scale program management, change management, and business and performance transformation. Primary Duties/Responsibilities: • Support multidisciplinary initiatives driving growth and business performance impacting both operations and corporate support functions, including financial, operational, continuous improvement, process optimization, change management, and more., • Conduct efficient and effective analyses to solve complex problems and support strategic initiatives., • Establish performance measures (both financial and operational), monitor and analyze performance metrics to identify and implement performance-based improvements., • Lead the delivery of select initiatives to support professional growth and develop skills in project management, stakeholder communication, and leadership., • Synthesize information across a variety of sources to drive meaningful insights and make actionable recommendations., • Support development and structuring of internal documentation and communications appropriately adapted to the audience, from frontline staff to executive level., • Fully remote position.Qualifications Education/Experience/Background: • Bachelor’s degree required with additional post-graduate education desired with a focus on engineering, business, environmental sciences or data science preferred., • 2+ years of related professional experience., • Experience in a utility, engineering or consulting environment is highly desirable., • Proven record of leadership in work-setting and/or through extra-curricular activities., • Strong problem-solving and analytical skills are required. Must be comfortable manipulating complex data, evaluating complex issues such as large operational and financial datasets, pragmatic structuring, and solving ambiguous problems., • Capability to drive an independent workstream in the context of a broader team project., • Able to understand operational processes and drive continuous improvement., • Able to communicate complex ideas clearly in written, verbal, and presentation formats., • Intellectual curiosity and drive to succeed., • Strong interpersonal skills and an ability to develop rapport and credibility with people at all organizational levels, including operations, and form strong relationships, internally with colleagues, and externally with stakeholders., • Able to work in an environment where teamwork and collaboration are critical components of success., • Must be comfortable working in a fast-paced, ambiguous, and constantly evolving environment., • Must possess strong time management skills and have a demonstrated ability to work in both team and independent settings., • Ability to travel up to 10% is required. Additional Information Pay Range: $90000 to $105000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 10% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardware–software ecosystem. You'll partner closely with the Engineering and triage team, NOC, Solutions, and Customer Operations & Experience to refine processes, enhance documentation, strengthen tooling, and ensure our support function is fast, reliable, and customer-centric. This role blends operational leadership with hands-on technical oversight, keeping a close pulse on support quality, accelerating resolution times, managing ticket workflows, and delivering clear, actionable reporting to our customers and internal teams. This role is ideal for someone with strong experience supporting B2B SaaS and IoT products, who understands the nuances of hardware + cloud systems and has foundational knowledge of retail technology environments. Responsibilities: • Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality., • Ensure timely, accurate troubleshooting across sensors, controllers, the RADAR cloud platform, APIs, and store-level integrations., • Maintain high support quality by reviewing cases, providing feedback, and ensuring consistent communication standards., • Produce customer-facing reporting on ticket trends, root causes, resolution times, and ongoing improvements., • Collaborate with broad stakeholder teams on issue resolution and long-term fixes., • Own improvements in support documentation, playbooks, troubleshooting guides, and external knowledge bases., • Support tooling ownership, helping optimize workflows in Zendesk, Jira, Confluence, internal Support tooling, and reporting dashboards., • Identify recurring issues, quantify impact, and help drive improvements across product, deployment, engineering and support processes., • Ensure SLAs, on-call coverage, and escalation protocols are followed consistently., • Contribute to global support readiness as RADAR expands into new regions, including documentation and process scaling.ABOUT YOURequired:, • 6+ years of experience in B2B SaaS, IoT and hardware systems customer support, including at least 3 years in a manager or team lead role., • Strong understanding of cloud platforms, APIs, hardware/software interactions, and basic networking., • Excellent analytical troubleshooting skills; comfortable reviewing logs, dashboards, system behavior, and API responses., • Experience driving frontline support operations: triage management, quality reviews, scheduling, and SLA adherence., • Skilled in documentation, process structure, and building/improving support workflows., • Comfortable collaborating with cross-functional partners in engineering, operations, and customer environments., • Proficiency with tools like Zendesk, Jira/JSM, and other Atlassian products;, • Exceptional customer service skills with a problem-solving attitude, • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks, • Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical usersPreferred:, • Experience supporting RFID, IoT hardware, edge devices, or similar hardware ecosystems., • Familiarity with retail technology support - store systems, network environments, device troubleshooting, or similar., • Experience supporting large multi-site retail chains or enterprise deployments., • Understanding of retail networking (meraki/cisco), PoE, VLANs, and common in-store constraints, • Background in incident management, on-call rotations management, and support., • Ability to create or maintain dashboards for reporting (SQL or low-code)., • Experience working with Grafana, Looker, or other monitoring platforms., • Ability to perform lightweight debugging using SQL, basic scripting, or API tools (Postman, cURL), • Ability to use search functions in BigQuery; familiarity with SQL and Looker (or similar BI tools), • Experience with ITSM tools and knowledge of ITIL best practices preferredWHAT YOU'LL DOIn your first 30 days, you will:, • Learn Radar's mission, technology stack and core values., • Complete onboarding and security compliance training., • Develop strong understanding of RADAR sensors, controllers, cloud platform, and support workflows., • Shadow support rotations to observe triage, escalation, and troubleshooting flows., • Review existing documentation, SLAs, tooling configs, and reporting gaps., • Build an initial assessment of quality, speed, and common case patterns.In your first 60 days, you will:, • Begin optimizing triage workflows, ticket routing, and communication templates., • Establish baseline dashboards for SLA measurement, ticket analytics, and team performance., • Publish or refresh key knowledge base articles and troubleshooting guides., • Implement early improvements in tooling, tagging, automation, or reporting., • Strengthen cross-functional working rhythms with Engineering and Deployment.In your first 90 days, you will:, • Fully own daily customer support operations - load balancing, quality control, training, and reporting., • Deliver a support improvements plan outlining upgrades to processes, documentation, and tooling., • Launch updated customer-facing reporting and internal dashboards., • Build a stronger coaching, QA, and review framework for support agents. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Responsibilities The Vice President of Sales Strategy & Commercial Operations leads the design and execution of the Sales operating model. Reporting to the Chief Sales Officer, this role translates enterprise growth strategy into scalable commercial infrastructure, disciplined execution, and measurable performance outcomes. The VP owns the systems, processes, and performance frameworks that enable Sales to operate with rigor, predictability, and productivity. In close partnership with FP&A, this role aligns commercial execution with financial planning while building and maturing a scalable commercial operations function to support the company's next stage of growth. This role directly leads and is responsible for scaling the following functions over time: • Sales Operations, • Sales Enablement, • Commission & Incentive Operations This role requires the individual in Flexible across U.S. time zones. Responsibilities Sales Strategy & Commercial Execution • Translate the CSO's growth strategy into executable commercial plans, including segmentation, territory design, coverage models, and capacity planning aligned to both new and expansion revenue., • Own the operating cadence for weekly, monthly, and quarterly sales inspection., • Establish and enforce pipeline standards, stage definitions, and CRM discipline to improve forecast accuracy and execution visibility., • Lead the evolution of the sales technology stack, identifying automation, AI, and system optimization opportunities that improve inspection quality, forecasting accuracy, and field productivity., • Lead and evolve the Sales Operations function to support continued revenue growth and operational scale., • Oversee territory design, systems administration, analytics, and process governance, including structured deal inspection and discount oversight to protect margin and improve win probability., • Lead Commission and Incentive Operations, partnering with FP&A and the CSO on sales incentive plan design and quota frameworks., • Ensure accurate commission execution, audit integrity, transparent reporting, and alignment between compensation mechanics and strategic priorities., • Evolve Sales Enablement into a scalable revenue productivity engine aligned to measurable improvements in win rates, deal velocity, ramp time, and quota attainment., • Standardize onboarding, enterprise selling methodology, competitive positioning, and value-based selling programs., • Assess skill gaps and implement targeted capability interventions that drive measurable commercial impact., • Design and implement a structured sales manager enablement framework, equipping frontline leaders with standardized coaching models, deal inspection discipline, and performance conversation tools to drive consistent execution quality., • Establish coaching standards and inspection expectations across regions, ensuring sales managers are trained and measured on their ability to develop talent, improve win rates, and increase forecast accuracy., • Partner with Sales leadership to integrate enablement programs directly into weekly inspection cadence and performance management rhythms., • Operationalize revenue messaging in partnership with Marketing and Product, ensuring consistent value articulation, competitive positioning, and enterprise storytelling across all sales segments., • Partner with FP&A to align core sales KPIs with company financial reporting standards., • Drive operational inspection across pipeline coverage, win rates, deal velocity, quota attainment, and forecast variance., • Design and evolve the organizational structure to ensure the commercial operations function scales appropriately with company growth., • Create a culture grounded in operational discipline, commercial accountability, and data fluency., • Operate as a trusted advisor to the CSO., • Influence cross-functional partners without formal authority., • Balance strategic thinking with hands-on operational execution., • Bachelor's Degree in Business, Finance, Accounting, Marketing, or equivalent experience., • 9–12 years of progressive leadership experience in Sales Operations, Commercial Strategy, Revenue Operations, Finance, Analytics, or related commercial leadership roles within SaaS or enterprise software., • Demonstrated experience designing in incentive plan framework, quota methodologies, headcount planning, and revenue modeling., • Experience partnering closely with FP&A on revenue models and revenue performance analytics governance, • Strong background aligning Sales strategy and execution with Marketing, Product, and Customer Success to ensure commercial effectiveness., • Proven experience partnering with executive leadership on annual planning and long-range growth strategy., • Demonstrated ability to lead cross-functional initiatives and influence outcomes at the ELT and board levels., • High executive presence with exceptional communication skills, capable of simplifying complex concepts for diverse audiences., • Strong track record leading and developing high-performing teams across Sales, operations, or strategy disciplines., • Comfortable operating in high-growth, transformation, or PE-backed environments with evolving priorities., • Ability to navigate ambiguity, drive clarity, and make data-informed decisions under pressure., • Ability to travel up 25–50% as business needs require, • Role requires the following physical capacity: Sedentary: primarily desk/computer work, • Competitive Compensation Package ($203,000 - $290,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Job DescriptionWho we are: Yoodli is the AI roleplay simulator redefining how individuals and teams master communication. Think of it as the batting cage before the big game - but for communication. Whether it's a sales pitch, manager feedback session, or media interview, Yoodli provides private, judgment-free, just-in-time coaching. Leaders at companies like Google, Databricks, Snowflake, RingCentral, Toastmasters, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. The result is stronger performance, greater team readiness, and a more scalable path to impact. We're building a new category called Experiential Learning: a new AI-powered category that helps people learn through conversational roleplays. People don't learn from slides: they learn through dialogue, questions, and iteration. Yoodli makes that process interactive, personalized, and always up to date. It's learning that feels fun, builds confidence, and finally lets organizations measure the ROI of training. We've $40M in Series B funding, doubling our team in 2026, and are headquartered at the beautiful Pier 70 in Seattle. • TED Talk with our "Why" You'll work closely with Leadership, Solutions Engineering, Marketing, and Customer Success to land and expand accounts that shape the future of our platform. This is a high-trust, high-autonomy role ideal for someone who blends curiosity, grit, and a mission-driven mindset. About You • 8+ years in B2B SaaS sales with a track record of consistent quota attainment, • High emotional intelligence—you can detect buyer apathy and adapt quickly, • Skilled in signal recognition, objection handling, and managing next steps with discipline, • Experienced in MEDDIC, Challenger, or similar value-based methodologies, • Comfortable respectfully challenging buyer assumptions to create urgency, • Treats pipeline and forecast like an operator, not a speculator, • Team-first mindset—you're coachable, iterative, and eager to help others winBonus Points, • Experience selling to GTM leaders (enablement, L&D, revops), • Familiarity with tools like Gong, Outreach, Clay, or HubSpot, and incorporating AI into your sales workflows, • Based in Seattle or open to relocating - we believe in in-person collaboration at AI HouseResponsibilities:, • Own full-cycle sales for enterprise accounts, • Run deep, rigorous discovery to understand buyer challenges and connect to Yoodli's differentiated value, • Lead multi-threaded sales motions across economic, technical, and operational stakeholders, • Deliver compelling, ROI-driven narratives that shift focus from product to transformation, • Partner with RevOps, SEs, and CS to ensure smooth handoffs and long-term customer success, • Build pipeline via outbound, partnerships, and demand follow-up, • Contribute to a high-performing, collaborative sales culture that lives our valuesWhy Yoodli Sell a mission-driven product that's redefining how people communicate * Work alongside a seasoned founding team and world-class investors Shape the DNA of an early-stage sales team and playbook * Competitive compensation: • Base Salary: $150K, • Variable OTE: $150K, • Equity: Meaningful early-stage options Full benefits: healthcare, dental, vision, 401k, unlimited PTO * Learn more about our team values and culture

Job Description Behavioral Health Manager Position Summary: Under the direction of the Program Director, the Behavioral Health Manager serves as a practice leader and staff coach, strengthening Atlas HOPE staff's engagement with participants, their response to crises, and their application of evidence-informed behavioral strategies in real-world settings. This is not a clinical caseload position. Instead, the Behavioral Health Practice Manager partners closely with Coaches and program leadership to observe practice, provide feedback, deliver training, and support consistent, trauma-informed engagement across the program. The role requires strong familiarity with behavioral change interventions, crisis prevention and de-escalation strategies, and the ability to translate theory into practical, staff-ready tools. The Behavioral Health Manager adheres to the program model prescribed by United Way of New York City and works collaboratively across interdisciplinary teams. The ideal candidate brings experience supporting frontline staff who engage justice-involved youth and adults in structured, community-based programming, particularly within communities impacted by systemic inequities, violence, substance use, and criminal justice involvement. The ideal candidate will possess experience in stakeholder engagement, as collaboration with United Way of New York City and external partners is expected. Salary Range: $72,000 to $78,000 Benefits: Medical, Dental, Vision, Retirement, PTO Essential Duties and Responsibilities: Coaching & Practice Support * Observe Coaches during group facilitation, individual participant engagement, and crisis response, using standardized observation tools * Provide timely, strengths-based feedback to improve practice and consistency * Support Coaches in applying behavioral strategies that promote self-regulation, accountability, and engagement among participants. * Provide Coaches with supervision (weekly or bi-weekly) and development plans * BHM must be able to run sessions when needed Training & Capacity Building * Design and deliver training for Coaches and relevant staff on topics such as trauma-informed practice, de-escalation, and behavior change strategies * Develop practical tools, guides, and refreshers that staff can use in daily program operations * Reinforce alignment with the Atlas HOPE program and expectations * Uphold the highest standards of professional conduct, including confidentiality and respect for participant rights Program Collaboration & Strategy * Collaborate closely with Outreach and Transitional Employment teams to support participants requiring higher levels of behavioral support * Participate in multidisciplinary case discussions as a behavioral health resource (not as a clinical provider) * Foster a collaborative team culture that values learning, shared accountability, and proactive problem-solving * Collaborate with external stakeholders in meetings during which you will offer accurate programmatic reporting, clear communication, and ensure any necessary follow-ups are completed. Quality Improvement & Documentation * Identify high-level practice trends and identify staff development needs through observations and feedback * Contribute to continuous improvement efforts by recommending adjustments to training and practice supports * Maintain documentation consistent with program and funder requirements Qualifications: * LCSW or LMSW or equivalent behavioral health credential strongly preferred * MSW, MHC, LMHC-LP, CASAC, or related degree with 2+ years supporting justice-involved or high-risk populations required * LMFT or MFT-LP based on professional experience * Experience coaching or training frontline staff and program participants strongly preferred * Bilingual (English/Spanish) a plus, not required * Experience in community-based, non-clinical, or workforce settings is valued * Strong communication skills and ability to collaborate across departments and with external partners * Ability to work a flexible schedule as the program requires * Proficiency in Microsoft Office, including Excel; * Valid Driver’s License required; * Experience working in the South Bronx or similar communities is a plus * Commitment to working with culturally diverse populations; relevant lived experience is valued #mst #mstjobs #fft #bsft #incredibleyears #pcit #therapy #therapist #clinician #socialservices #lpc-a #lpca #lcsw #lpc #lmsw #lsw #lcsw #lmft #lmhc #mentalhealthjobs #familytherapy #juvenile #evidencebased #cbt #dbt #multisystemictherapy #ebp #ebm #masterlevel #nowhiring #hiringnow #jobs #clinicaljobs #hiring #careers #childfirst #earlychildhood Powered by JazzHR Zojs9sQWTk

Job Description To ensure every candidate is considered thoughtfully and equitably, we invite you to submit your application directly through On-Ramps at: Please note that materials shared through our internal system will not be reviewed for this opportunity. We appreciate your understanding and interest in joining the Echoing Green community. For 37 years, Echoing Green has been on the front lines of solving the world’s biggest problems, raising up the transformational leaders willing to speak truth to power and challenge the status quo. The organization finds emerging leaders with the best ideas for social innovation as early as possible and sets them on a path to lifelong impact. Echoing Green’s community of nearly 1,000 social innovators includes past Fellows such as First Lady Michelle Obama and the founders of Teach For America, Center for Black Innovation, BlocPower, and One Acre Fund. Built and refined over three decades, Echoing Green discovers tomorrow’s leaders today, and then funds, connects, and supports a new generation of social impact leaders. For more information, visit . Echoing Green seeks a Vice President, Investor Relations to lead the organization’s revenue strategy and external capital partnerships. This is a senior executive role ideal for a strategic, frontline fundraising leader who thrives in partnership with top leadership and excels at engaging sophisticated donors, investors, and institutional partners. Working in close collaboration with the CEO, President, and Board of Directors, the VP will shape Echoing Green’s fundraising priorities, translate strategy into compelling investment propositions, and secure the resources required to sustain and scale its impact, raising $20M+ annually. This primarily externally-facing role includes personally cultivating, soliciting, and closing major, principal, and transformational gifts. The VP will also serve as a trusted advisor to senior leadership on donor strategy, investor engagement, and long-term revenue growth. Expected to operate with confidence and credibility at the highest levels, they will bring judgment, urgency, and creativity to complex fundraising opportunities. Internally, the VP will provide clear strategic direction and accountability for fundraising across the organization. The role includes one direct report, who holds full responsibility for managing the Development team and day-to-day operations. The scope and structure of the fundraising function will continue to evolve, and this leader will play a central role in shaping its next phase in partnership with senior leadership. Requirements Key Responsibilities Investor Engagement & Frontline Fundraising • Serve as Echoing Green’s lead external fundraising executive, representing the organization with credibility, confidence, and authenticity, • Personally cultivate, solicit, and close major, principal, and transformational gifts, including six-, seven-, and eight-figure commitments, • Build and steward a high-level portfolio of ultra-high-net-worth individuals, foundations, family offices, and aligned corporate partners, • Lead complex, high-stakes fundraising conversations from initial engagement through close, often in partnership with the CEO and Board, • Position Echoing Green as a premier social impact investment opportunity across multiple issue areas and geographies Executive & Board Partnership • Partner closely with the CEO and President as a trusted strategic advisor on fundraising priorities, investor strategy, and revenue growth, • Work with the Board of Directors to activate their relationships, influence, and giving, with clear roles and accountability, • Prepare senior leaders and Board members for donor engagements, ensuring clarity of message, strategy, and desired outcomes, • Exercise strong judgment and constructive pushback when needed, bringing urgency, clarity, and strategic discipline to leadership discussions Revenue Strategy & Pipeline Ownership • Own Echoing Green’s enterprise-wide fundraising strategy, including revenue goals, pipeline development, and investor prioritization, • Expand and diversify the organization’s funding base, reducing reliance on a narrow set of revenue sources, • Translate Echoing Green’s role as an intermediary, talent investor, and field-builder into compelling, differentiated investment propositions, • Maintain clear visibility into pipeline health, timing, and risk, ensuring shared clarity across leadership and informed decision-making Team Leadership & Organizational Alignment • Provide overall leadership and accountability for the Development function through one direct report, who manages the full Development team and day-to-day operations, • Set clear expectations, priorities, and performance standards for fundraising outcomes across the organization, • Partner cross-functionally with Programs, Finance, and Thought Leadership to ensure alignment between organizational priorities, storytelling, and capital needs, • Foster a culture of accountability, collaboration, and shared ownership in service of ambitious revenue goals Who You’ll Work With You will report to the President and work in close partnership with the CEO and Board. You will manage one direct report and collaborate with the Development team as operational partners, with clear responsibility for planning, implementation, and follow-through across investor relations and fundraising. Required Skills and Experience This position is ideal for a leader who: • Wants to be in the room with donors, partners, and decision-makers, • Can effectively partner with and appropriately challenge senior executives and Board members, • Is motivated by ambitious goals and the opportunity to redefine how capital supports early-stage social innovation Experience: • 10+ years of senior fundraising, investor relations, or capital-raising experience, • Demonstrated success closing six-, seven-, and eight-figure gifts, • Track record of raising $15M–$30M+ annually, with personal responsibility for major closes, • Experience working directly with CEOs and Boards in high-stakes fundraising contexts, • Able to build and refine strategy while adapting to evolving circumstances Skills & Competencies: • Frontline Fundraising Confidence: Comfortable making the ask and operating in rooms where high-stakes decisions are made, • Team Empowerment: Demonstrated ability to inspire, mentor, and equip a development team to confidently lead pitches, foster creativity, and take ownership of revenue outcomes, • Stakeholder Engagement: Executive presence and interpersonal skills to partner effectively with the CEO, President, Board, and top-level donors and funders, • Pipeline Development: Experience identifying and cultivating new prospects while deepening existing relationships, • Cross-Functional Collaboration: Experience breaking down silos and aligning fundraising strategies with organizational priorities, • Equity & Values Alignment: Deep commitment to equity and social justice, positioning fundraising as a values-driven partnership that shifts power and resources, • Communication: Exceptional written and verbal skills, able to craft compelling cases for support and inspire diverse audiences Salary for this position will be $230,000–$240,000, with the potential to earn an annual performance-based bonus up to 10% of base salary. We believe benefits should help reduce barriers, honor different life experiences, and reflect our values of care, inclusion, and sustainability. Our benefits are designed to give every team member the time, support, and resources they need to thrive. We offer: • Up to 27 days of paid time off each year, plus 9 paid holidays and a 10-day winter break, • Comprehensive health coverage for medical, dental, and vision needs, • 16 weeks of paid parental leave and 12 weeks of paid personal sick leave, • A monthly well-being stipend ($100/month) to use in ways that best support you, • A monthly wireless stipend ($100/month), • An annual professional development fund ($1,350/year), • A 403(b) retirement savings plan with an employer match of up to 7% of your salary, which begins after you complete your first year at Echoing Green. Additional Details • Open to candidates based anywhere in the U.S., but must be available to work full-time on Eastern Time (New York business hours), • Must be legally authorized to work in the U.S. without employer sponsorship, • Regular domestic travel required; international travel as appropriate Equity at Echoing Green At Echoing Green, we celebrate diversity and are committed to fostering an inclusive workplace. We strongly encourage applications from Black, Indigenous, people of color, LGBTQ, gender non-conforming & non-binary, women, veteran, multilingual, and other underrepresented persons in senior leadership to apply, even if they may not meet every listed qualification. Diverse perspectives drive innovation, and we are dedicated to building a team that reflects the richness of the global community.

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most of the tech world is building for those behind a desk, we are building the operating system for the deskless workforce, the 80% of global employees who drive our economy in retail and hospitality. By leveraging predictive analytics and our recent acquisition of Humanitics, we’ve pioneered the industry’s first AI Store Copilot, turning stagnant data into real time, performance boosting actions. Trusted by 350+ global icons including Chanel, Ralph Lauren, Michaels, and Mattress Firm, YOOBIC is on a mission to bring digital transformation to the physical world. In 2025 our US division grew by 40% and we are now looking for an elite Enterprise AE to own this greenfield territory and scale our North American footprint. Why This is Your Next Career Move * The ACV & Earnings: You aren't chasing small fry deals. You’ll be hunting high stakes $250k+ ACV enterprise partnerships with an uncapped OTE of $320k+ * The AI Edge: You’ll be selling the most advanced Frontline AI in the market. You won't just be a "vendor"; you'll be a strategic partner helping C-suites navigate the automation of the sales floor. * Pure Greenfield: We have an industry leading product market fit and a massive, untouched territory. This is a "Right Time, Right Place" opportunity for a builder. * Elite Culture: You’ll report directly to our VP of Sales, US, in a high accountability environment that values MEDDPICC discipline and strategic solution-selling. What You’ll Achieve * Hunt & Close: Lead the end to end sales cycle for the world’s most recognizable retail and hospitality brands. * Strategic Architecture: Partner with our Solutions Engineers to map YOOBIC’s AI capabilities to complex enterprise pain points. * Territory Ownership: Act as the "CEO" of your territory, building a high-velocity pipeline through sophisticated outbound strategies and thought leadership. * Predictable Success: Maintain rigorous forecasting and deal hygiene, leveraging our structured sales methodology to consistently crush your quarterly targets. Who You Are * The Pedigree: Seasoned experience in a high-growth Complex Enterprise SaaS, with a proven track record of closing $250k+ ACV deals. * The Method: You are a disciple of MEDDPICC or Challenger and believe in the power of a structured, data driven sales process. * The Connector: You are credible in the boardroom, able to multi thread across C-suite personas (CEO, COO, CIO) to build consensus. * The Hunter-Mentor: You are a self starter who loves the "grind" of pipe gen but also enjoys mentoring our BDR team to level up the entire organization. The Rewards * Compensation: $150k–$160k Base | $300k–$320k OTE (Uncapped). * Wealth Building: Strategic 401k contribution we contribute even if you don’t. * Wellness & Life: Comprehensive Medical, Life, and Disability cover, plus 31 days of total annual leave (PTO + Public + Floating). *The base salary range for this role is $150,000 – $160,000 per year, with an expected OTE of $300,000 – $320,000. This range represents our good faith estimate of what we expect to pay for this position at the time of posting. Actual compensation may vary based on experience, skills, and location. We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description About the Program In this new Clinical Support Program, Rising Ground will embed licensed professionals specializing in mental health, substance misuse, and intimate partner violence directly into child protective work in Brooklyn. These clinicians will collaborate closely with ACS staff and families to assess needs, provide tailored service recommendations, and ensure families are connected to appropriate supports. By integrating clinical expertise into frontline decision-making, Rising Ground will play a vital role in enhancing child safety and strengthening family outcomes across the borough. About the Role The full-time Clinical Supervisor is responsible for overseeing a team of licensed clinicians specializing in mental health, substance misuse, and intimate partner violence. The Supervisor provides direct clinical services and clinical guidance, training, and support for their clinical team along with a Child Protective Services team. This position is remote work eligible in accordance with Rising Ground’s Remote Work Policy and requires regular in-person presence at an ACS field office in Brooklyn or in the community as needed. Occasional travel to other agency sites or meetings may also be required. What You’ll Do • Work collaboratively with the Program Director to implement a program model that meets the complex needs of families presenting to Child Protective Services, including mental health, substance use and intimate partner violence needs, • Ensure that all policies, procedures and program protocols are followed by the clinical team, • Ensure open communication between ACS, CPS and the clinical team, • Ensure that internal and external referrals are individualized and tailored to meet families’ needs, working collaboratively with our Access and Referral Department, • Ensure that warm handoffs occur in making referrals, • Provide clinical and administrative supervision to a team of clinicians, • Provide direct clinical work and model program expectations for a team of clinicians, • Provide opportunities for career growth to the clinical team, • Facilitate trainings for the clinical team and the ACS CPS team, • Participate in all relevant internal and external meetings, • Provide after hour coverage for consultation, as needed, • Other duties as required Your Qualifications • LCSW or Licensed Psychologist required, • Experience/expertise in Intimate Partner Violence and/or Substance Use along with Mental Health preferred, • Experience and comfort with Evidence Based Models and multiple assessment measures, • Supervision and management experience required, • Meaningful commitment to practicing from a healing-centered, family-driven, anti-oppressive stance, • Highly organized, self-motivated worker who can easily manage competing demands, • Creative problem-solver who anticipates challenges and seizes opportunities for collaboration, • Familiarity with Connections and PROMIS databases preferred, • Ability to work with flexibility, independence, accountability, passion, and humor Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our Brooklyn Hub at 151 Lawrence Street Brooklyn NY, 11201 and specified ACS Field Offices. Work hours are 9:00 am - 5:00 pm, with availability for after-hour consultation. Additional Requirements: • Authorized to work in the U.S., • Ability to travel to other Rising Ground sites (if required), • Ability to travel and work in ACS field office in Brooklyn, • Ability to travel within the community Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Book of the Month is seeking a Customer Service Team Lead to work within our high performing customer service team delivering exceptional service while driving operational excellence. This role combines frontline execution with operational problem-solving. You will assist agents as they resolve member inquiries, handle sensitive issues with care, identify process improvements, and help ensure our service reflects Book of the Month’s commitment to connecting readers with the best new books. What you will do… • Manage day-to-day lead tasks for 10-12 agents including approving exceptions, editing responses, managing queue assignments, and noting gaps in training and knowledge., • Serve as an escalation point to agents regarding member issues, and determine which concerns should be raised to BOTM team members., • Support Customer Service Manager by maintaining, updating, and improving the agent knowledge base with new articles for launches and releases., • Effectively communicate key information to BOTM stakeholders in daily, weekly, and monthly reports., • Oversee dispute resolution by maintaining SOPs, assigning agents, and regularly reporting findings and results., • 1+ years of experience in a Customer Service agent role, previous experience as a Customer Service Lead is a plus., • Excellent ability to de-escalate and deal with challenging situations., • Experience in managing staff depending on volume and business needs., • Proactive and resourceful with the ability to juggle multiple projects at once and prioritize urgent vs. important tasks., • Strong written communication skills; possessing a high attention to detail when it comes to formatting and accuracy., • Curious-minded and passionate about getting to the root of issues., • Excellent time management and organizational skills., • Grit and perseverance in the face of challenges., • Strong communication skills with stakeholders outside of customer service positions., • Interested in commercial fiction and/or ecommerce. Vsvm5ySSNs

Job Description Background It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. This is a pivotal moment - not just for Harri, but for the entire frontline industry. We are not merely building AI features; we are architecting a new way to work. Hospitality managers today are drowning in complexity - scheduling, compliance, training, inventory. Agentic AI is the key to moving them from task-masters to team-builders. We are seeking a Vice President, Agentic AI Platform - a strategic product and commercialization leader who can turn groundbreaking AI capabilities into tangible business value. This role is perfect for an executive who has successfully scaled enterprise-grade AI and digital experience platforms—someone who can connect human-centered design with commercial strategy to create meaningful, market-shaping outcomes. What you'll be doing 1. Commercial & Go-to-Market Leadership • Define and own the business and go-to-market strategy for Harri's Agentic AI platform., • Develop pricing, packaging, and monetization models that scale across customer segments., • Partner with sales, marketing, and customer success to enable adoption and revenue growth. 2. Product Vision & Market Alignment • Collaborate with technical product and engineering leaders to translate AI capabilities into business-ready solutions., • Use market intelligence, customer feedback, and design insights to co-create a roadmap that delivers measurable ROI., • Bridge the gap between user needs, technical innovation, and business value. 3. Experience Design & Customer Evangelist • Serve as Harri's chief evangelist for AI - translating complex concepts into clear, outcome-driven narratives., • Champion intuitive, human-centered product experiences that empower frontline managers., • Bring a design-thinking approach to defining how AI assistants seamlessly integrate into the daily workflow of hospitality professionals. 4. Market & Ecosystem Strategy • Conduct competitive and market analysis to inform product direction and identify strategic opportunities., • Build alliances with technology and platform partners to accelerate product adoption and market reach. 5. Leadership & Influence • Inspire and align cross-functional teams around a shared commercial vision., • Proven Product Executive: 7+ years in product leadership, digital strategy, or experience design within enterprise SaaS or AI-driven platforms., • Strategic Innovator: Deep understanding of Generative and Agentic AI with a record of translating technology into scalable business models., • Commercial Strategist: Skilled in go-to-market execution, SaaS and AI commercial modeling, PLG (Product-Led Growth), and portfolio management., • Design-Minded Leader: Background in digital experience design and customer journey optimization, with the ability to marry aesthetics, usability, and business impact., • Consulting-Caliber Communicator: Able to simplify complexity, influence executive audiences, and align diverse teams., • Collaborative & Enterprise-Savvy: Experienced in navigating large organizations, managing stakeholders, and ensuring compliance, security, and change management in enterprise contexts. You will enjoy a full-time position (40 hours per week) based in our New York office. The annual salary for this position is $200,000-250,000 (USD), depending on experience. This role reports to our Chief Product Officer. What will you get in return? Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You'll get: • Competitive salary, • Comprehensive health, dental, and vision benefits., • Generous Paid Time Off (PTO) policy. We’re committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities. We will be reviewing applications on a rolling basis and reserve the right to close applications early.

Job Description Senior Account Executive Growth | Hybrid - NYC or Washington, D.C. | Full Time About the Role We are looking for Senior Account Executives to help a wide range of organizations unlock the Abstract advantage. One day you might be talking to one of the biggest companies in the world, and one day you might be talking to one of the biggest law firms in the world. Many of these customers are experts in their field, and they will look to you as a partner who understands their risks and opportunities. This is a full-cycle, quota carrying, consultative role where you will source, build, iterate, and manage your own sales motion. About Abstract Abstract is a policy intelligence platform; A SaaS solution deployed to Fortune 500 corporations and AmLaw 200 law firms. Abstract learns about an organization, both entirely on its own, and any private context it learns. It then proactively does the work of Government Affairs: discovers what matters, explains the impact, recommends strategy, and tracks execution. Abstract is a huge advantage teams can get to move from reactive monitoring to proactive influence. What You Will Crush • Lead the Full Lifecycle: Take full ownership of the sales funnel, ensuring a seamless transition from first contact to a fully onboarded partner., • Market Expansion: Drive revenue across the full market. Start with low five-figure initial landings and graduate to complex, six-figure and seven-figure expansion deals and enterprise contracts., • Own Your Top-of-Funnel Growth: Be your own BDR and craft a sophisticated pipeline strategy that targets high-value opportunities through a variety of channels., • Consultative Problem Solving: Conduct deep dive sessions with key stakeholders to uncover the underlying challenges in their financial and operational health. Connect their unique needs to our product's core value., • Master Momentum: Balance a high velocity deal flow while maintaining a strategic, big picture focus on long term goals., • Cross-Functional Orchestration: Your frontline experience helps you align with Product and engineering teams to dismantle barriers and win in new market segments. Seamlessly handoff clients to the Client Partnership team., • You'll report directly to Matthew Chang, our Co-Founder & COO.Who You Are, • Experience: 5+ years of professional sales experience, specifically selling SaaS., • Proven Track Record: You've consistently exceeded quotas while working with limited resources in a high-growth environment., • AI Fluency: Comfortable using and selling AI-driven products; you understand how model-driven features solve real-world data problems for enterprise users., • Low Ego, High Ownership: You bring strong ideas to the table and defend them well, but you move toward the right answer for the user and the company, not for your pride., • Communication: Proactive communicator who values clear decisions and cross-functional context.Bonus Points, • Experience in or experience selling to complex or regulated markets (legal, compliance, govtech, or fintech)., • Experience in or experience selling directly to legal personas (Legal Ops, GC, Compliance)., • Experience in or experience selling to policy personas (Government Affairs, Regulatory Affairs)., • Previous experience as an early sales hire at a startup.Compensation, • Annual OTE (On Target Earnings): $200,000 to $400,000, • Equity: Favorable equity, • Base Salary: $100,000, • Commission: Enjoy a transparent, uncapped compensation model where your commission rate scales significantly as you exceed your quarterly goals, providing a direct path to outsized earnings. Quarterly base quota.️‍️‍, • We believe in generously rewarding impact. An uncapped commission structure with aggressive super accelerators means our most successful contributors have the potential to outearn the executive team through pure performance.️‍Perks & Benefits, • Autonomy: Full autonomy in a high-growth startup environment., • Generous Time Off: Unlimited PTO & Sick Leave, plus Paid Federal Holidays and Election Day., • Health Insurance: Anthem Platinum PPO 15/40/10% 94HX / Anthem Silver PPO 45/1750/40% 8V87️‍, • Dental: Guardian 2500 with Adult & Child Ortho️‍, • Vision: Guardian 10/20/150, 12/12️‍, • Our Mission: Make government more accessible to connect and empower. We're building an AI platform that helps businesses and individuals make sense of messy government & court data. Executive orders, news shifts, regulations, legislation, cases — we're making sense of it all., • Why: Corporations, law firms, non-profits, and individuals alike are still using spreadsheets and archaic government websites to understand how public policy impacts their industry. They deserve a 21st-century tool that streamlines how we make sense of governing bodies and enables a more transparent and accessible advocacy process., • Investors: $9M raised from Bonfire Ventures, Communitas (frmr CEO @Thomson Reuters), Tom Spengler (CEO @Granicus), WndrCo, Nick Allen (Founding Product Designer at Snapchat), and Hon. Tony Coelho (Former Congressman, US House Majority Whip, & Primary Sponsor of American Disabilities Act)., • Customers: Include Fortune 500 Companies, AM Law 100 Global Law Firms, and Government Organizations., • Team: Passionate and hungry (both literally and figuratively), looking to build cool stuff to benefit everyone!.

Job DescriptionRole Overview Fitometry Health Club is seeking an Internal Go-To-Market (GTM) Marketing Specialist to own how our services, programs, and experiences are introduced, positioned, and activated inside the club. • This role is ideal for a strategic marketer who thrives at the intersection of launch & promotion strategy, member experience, and operational execution—and wants to apply true GTM thinking in a dynamic, people-first environment., • This role requires a marketer with proven strategic experience assessing opportunities and building effective GTM campaigns that directly drive member engagement and revenue., • THIS IS NOT A TRADITIONAL DIGITAL OR SOCIAL MEDIA ROLE. This position is hyper-focused on internal GTM execution across the member journey—ensuring the right message reaches the right member at the right moment using Fitometry’s internal channels and frontline teams. Primary tools include: - Email and SMS campaigns - App notifications - In-club digital tools (TVs, consoles, signage) - Staff-facing messaging, scripts, and education Core Responsibilities Go-To-Market Strategy & Launch Execution • Own internal GTM strategy for new services, programs, and initiatives, • Develop positioning, value propositions, and messaging tailored to the Fitometry member journey, • Create launch plans that align timing, channels, and staff activation, • Leverage Fitometry’s defined member journey to identify high-impact promotional inflection points, • Match offerings to member behaviors, milestones, and readiness signals, • Build drip campaigns and targeted messaging to drive:, • Program awareness, • Personal training and coaching engagement, • Class and recovery utilization, • Member events and challenges, • Create internal sales enablement tools, talking points, and messaging frameworks, • Partner with Membership, Personal Training, Group Fitness, and Management teams, • Translate GTM messaging into in-club visuals and digital placements, • Analyze campaign performance, engagement, and conversion metrics, • Gather feedback from members and frontline teams Value Plus Experience - Experience in the fitness, wellness, or lifestyle industry - Graphic design background or strong visual storytelling skills - Social media experience (supporting role; not the primary focus) - Understanding of in-club technology and digital display systems What Success Looks Like • New services launch with clarity, alignment, and momentum, • Members understand and value offerings before they’re sold, • Staff feels confident, informed, and aligned in their messaging, • Program participation and upgrades increase organically, • Internal marketing becomes proactive, intentional, and measurableWhy Fitometry, • Mission-driven, premium fitness environment, • Direct impact on member experience, revenue, and retention, • Free membership and training perks, • Flexible schedule with high ownership and visibility, • Opportunity to define how internal GTM marketing is executed—correctly

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Director of Customer Success Strategy to architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This highly cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product. Success means a forward‑looking, data‑driven CS organization that retains and expands revenue predictably while delivering a world‑class experience at every touchpoint. Reporting to the SVP, Customer Success, this full-time role is based in New York City and follows a hybrid work model, with three days per week in our HQ at 60 Madison Ave required. What you'll do: • Customer Success Strategy & Process Enablement, • Design, document, and optimize end‑to‑end CS workflows by maintaining and evolving the customer journey from onboarding, QBRs, renewals, upsells and escalations) to align with Spring Health's growth objectives., • Drive CS enablement—playbooks, templates, training—to ensure consistency, efficiency, and strategic alignment., • Establish transparent, executive‑ready performance reporting so cross functional teams and leaders always know account status, emerging risks, and next strategic moves., • Gainsight Strategy & Adoption, • Serve as product owner and long‑term strategist for Gainsight: roadmap, configuration, data integrity, and integrations., • Drive cross‑functional adoption; establish KPIs that connect Gainsight utilization to commercial outcomes., • Translate business needs into scalable Gainsight solutions (predictive health scoring, automated calls‑to‑action, board‑level dashboards)., • Customer Health Strategy & Analytics, • Own the vision, methodology, and ongoing evolution of Spring Health's customer health model—integrating product engagement, clinical outcomes, and sentiment., • Lead quarterly business reviews of health‑score accuracy; surface insights that inform strategic investment and proactive save or expansion plays., • Partner with RevOps & Data Science to operationalize insights across Sales, Marketing, and Product roadmaps., • Executive Sponsor & Customer Reference Programs, • Architect and lead the Executive Sponsor program to deepen senior‑level alignment with key accounts; track quarterly impact on renewal and expansion., • Build and scale a Customer Reference program, matching referenceable customers to prospect opportunities and marketing initiatives., • Report program influence on retention metrics, pipeline velocity, and brand advocacy., • Customer Communications & Engagement, • Own strategy, calendar, and tooling for proactive customer communications (product updates, incident notices, adoption campaigns)., • Build closed‑loop feedback mechanisms to measure effectiveness; iterate content, timing, and channels based on data., • Lead and develop the Customer Success Support and Customer Success Associate teams, ensuring they operate as high-performing, scalable extensions of our CSM function., • Build the strategy, workflows, and service-delivery model that defines how Support and Associate teams triage inquiries, execute customer-facing tasks, and manage repeatable CS motions., • Drive operational excellence through capacity planning, queue management, SLAs, quality standards, and continuous process improvement., • Partner with CSM Leadership to ensure Support and Associate programs are tightly integrated with account strategy, customer outcomes, and renewal/expansion goals. What success looks like in this role: • Platform adoption: 98 % Gainsight adoption by CS users and ≥80 % by cross‑functional stakeholders., • Revenue retention: Gross revenue retention ≥96 %, net revenue retention ≥110 %, logo churn ≤4 %., • Predictive insight: Health‑score accuracy ≥90 % in forecasting churn/expansion., • Executive engagement & advocacy: Executive Sponsor coverage for ≥90 % of Tier‑1 accounts with at least one meaningful interaction per quarter; number of active customer references doubled year‑over‑year., • 8+ years in Customer Success, CS Operations, RevOps, or related GTM functions in B2B SaaS; healthcare experience a plus., • 5+ years administering or owning Gainsight (or similar CS platform) at scale., • Proven track record designing and rolling out strategic customer health models, lifecycle processes, and executive sponsor/reference programs., • Strong strategic thinking and project‑management skills; able to prioritise, execute, and measure multiple initiatives concurrently., • Data‑driven mindset with expertise in CRM/SFDC reporting and BI tools., • Excellent written and verbal communication skills; comfortable translating complex concepts for executive and frontline audiences. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job Description Title: Vice President of Philanthropy Salary: $170,000 – $190,000, with bonus eligibility Please Note: Due to our holiday closure, applications submitted during this period will not be reviewed until the first week of January. We appreciate your patience and understanding. About The James Beard Foundation: The James Beard Foundation(“JBF”) is a vital cultural institution with deep roots honoring and advancing the culinary arts industry. JBF’s mission is to celebrate, support, and elevate the people behind America’s food culture and champion a standard of good food anchored in talent, equity, and sustainability. As a 501(c) (3) national non-profit organization, JBF brings its mission to life through the annual James Beard Awards, industry and community-focused initiatives and programs, advocacy, partnerships, and events across the country. Position Overview The Vice President of Philanthropy is a highly visible senior leadership role responsible for driving JBF's comprehensive fundraising strategy. This position requires an experienced frontline fundraiser who will personally cultivate major gifts while managing a team of five and overseeing all philanthropic revenue streams, including major gifts, institutional giving, annual giving, fundraising events, and membership. Reporting to the Chief Growth Officer, this role collaborates closely with the CEO, Board of Trustees, and senior leadership to achieve ambitious financial goals and advance organizational priorities in a fast-paced environment. The VP will represent JBF externally at a wide variety of events across the country. Responsibilities Strategic Leadership & Revenue Growth • Develop and execute an annual strategic fundraising plan to achieve current budget of $8M, with a goal of building sustainable renewable support to $10-12M within 3-5 years, • Serve on and collaborate with the Senior Leadership Team, fostering a culture of philanthropy across all departments, • Design and lead a capital campaign to raise between $5-10M for the historic James Beard House on West 12th Street, in partnership with Executive Leadership, the Board, and consultants to be retained, • Develop and manage an annual departmental budget and regularly present financial performance to the CGO, CEO, and Board Major Gifts & Donor Relations • Build the Major Gifts program and personally manage a portfolio of prospects and donors at the 5-, 6-, and 7-figure level through strategic identification, cultivation, solicitation, and stewardship, • Ensure rigorous donor research and moves management systems to secure new and renewed major gifts, • Partner with the CGO, CEO, and Board to maximize their effectiveness as organizational ambassadors and fundraisers Institutional Giving • Expand JBF's foundation and corporate funding pipeline through relationship cultivation; oversee the Director of Institutional Giving in developing compelling proposals and impact reports, • Ensure grant compliance and timely reporting to institutional funders Board & Committee Engagement • Staff and drive agenda for the Board’s Development Committee, including fundraising strategy, trustee giving and engagement, campaign updates, and quarterly reporting, • Coach and support trustees in their individual fundraising efforts Team Leadership & Development • Manage, mentor, and develop a high-performing team of 5 development professionals, with a commitment to ensuring best practices in fundraising, • Establish departmental systems, policies, and metrics to track progress toward strategic goals, • Foster a collaborative, accountable team culture with emphasis on professional growth To be effective in this role, key core competencies and personal characteristics include: Core Competencies • Relationship Building: Exceptional ability to establish trust and cultivate meaningful relationships with diverse stakeholders, including high-net-worth individuals, foundation officers, board members, and colleagues, • Strategic Thinking: Ability to develop innovative fundraising strategies aligned with organizational mission and market opportunities, • Communication Excellence: Outstanding written, verbal, and presentation skills; comfort representing the organization at public events, • Analytical Skills: Strong critical thinking, problem-solving abilities, and data-driven decision-making, • Emotional Intelligence: Diplomatic, persuasive, and able to navigate complex organizational dynamics with discretion, • Adaptability: Entrepreneurial mindset with ability to thrive in ambiguous, fast-paced environments, • Collaboration: Player-coach mentality; willing to work cross-functionally and support team efforts at all levels Requirements • Minimum 12 years of progressive nonprofit fundraising experience, including at least 5 years in leadership roles, • Proven track record personally securing 6- and 7-figure gifts, • Experience managing or playing a leadership role in a capital or comprehensive campaign, • Demonstrated success building and managing high-performing development teams, • Proficiency with CRM databases, particularly Salesforce, • Strong budget development and financial management skills, • Genuine passion for JBF's mission and the independent food and beverage industry, • Integrity, professionalism, and sound judgment, • Resilient and solutions-oriented under pressure, • Flexibility to attend frequent evening events and travel 1-2 times per month (typically 1-2 nights per trip) The submission of a resume and cover letter is a requirement for all applicants for this role. An application will not be considered without a cover letter. Benefits JBF offers its employees a dynamic work environment with benefits including medical, dental, and vision coverage for employees and their dependents; life insurance; flexible spending account; commuter benefits; retirement savings; employee assistance program; tuition reimbursement/ professional development; and generous paid time off. We also offer fertility planning support and up to 18 weeks (about 4 months) of paid parental leave. Additional perks include staff events, tickets to events at Platform by JBF (Pier 57), and much more. The Foundation currently works on a hybrid schedule that requires employees to be in our NYC office 2 days per week. This position is not eligible for relocation.

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship. In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights. What You'll Do * Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform. * Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy. * Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs. * Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements. * SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements. About You * Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened. * Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline. * Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor. * Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves. Qualifications * Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment. * Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira). * Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences. * Location: Based in or willing to relocate to New York City for full-time, in-person work.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off, • Training & development Role Overview: As a Customer Service Representative, you will be the frontline support for our customers, handling inquiries, assisting with policy changes, and helping process claims. Your attention to detail and empathetic approach will enhance client satisfaction and contribute to the agencys ongoing success. Key Responsibilities: • Respond promptly to customer inquiries and provide clear policy information., • Assist customers with policy updates, changes, and renewals., • Process insurance claims and follow up to ensure resolution., • Maintain accurate and up-to-date records of all customer interactions., • Collaborate with team members to deliver seamless customer service.Qualifications:, • Strong communication and interpersonal skills., • Detail-oriented with the ability to multitask effectively., • Customer-focused attitude with empathy and professionalism.Why Join Us?, • Opportunity for career advancement within a supportive team., • Develop your skills in a respected insurance agency., • Work in a positive environment that values your contributions.

Job DescriptionSalary: Join beqom - where tech meets impact beqom is a high-growth B2B SaaS platform that helps the worlds most respected companies make pay fair, transparent, and motivating. Founded in Switzerland and serving enterprises worldwide, our all-in-one solution is built on beqom Pay Intelligence - empowering HR and business leaders to navigate the complexities of compensation, ensure compliance, and unlock the full potential of their people. If you thrive in a fast-moving,product-led environment and love turning data into measurable results, youll feel right at home with us.Youll join a smart, international marketing team where curiosity drives experimentation, and performance fuels impact. As our North America Head of Sales, you will build and scale our sales engine. You not only own quota attainment but also shape processes, coaching, and team structure - laying the foundation for beqoms next chapter of growth. You will operate as both a handson senior salesperson (closing key deals yourself) and an operator who supports and coaches a highperforming team. Over time you may evolve into a General Manager of the Americas, with P&L accountability. This position can be based anywhere in the US. What will you be doing? 1. Domain & Strategy (Understanding Comp and Performance Management) • Leverage deep knowledge of compensationmanagement, salesperformancemanagement and payequity solutions to position beqom as the strategic partner vs. a point vendor., • Continuously scan competitive and adjacent markets (HR tech, fintech) to refine positioning, pricing and messaging. 2. Sales Operations & Process • Design, implement and enforce sales processes: lead qualification, pipeline hygiene, forecasting, dealreview cadence., • Define and track KPIs (pipeline coverage, conversion rates, average deal size, sales cycle length)., • Own forecasting accuracy and report weekly to global sales leadership. 3. Team Leadership & Coaching • Hire, onboard and mentor a lean team of frontline sales managers (Enterprise & Commercial)., • Conduct regular deal reviews and ridealong calls; intervene to close strategic opportunitiesthen turn each into a team training moment., • Establish competency framework for sales skills, product/domain knowledge and sales management. 4. HandsOn Selling • Personally drive larger and strategic North America deals (six to sevenfigure ACV)., • Build Clevel relationships at target accounts (FSI, highgrowth tech, large enterprise accounts)., • Develop valuebased business cases and ROI models that resonate with CFOs and CHROs. 5. CrossFunctional Partnering • Align with Service Delivery leads (dottedline) to ensure smooth handoff and high customer satisfaction., • Collaborate with Marketing on demandgeneration campaigns, events and thoughtleadership., • Work with Account Management to identify upsell/expansion opportunities. What do we need? • 8+ years quotacarrying Enterprise SaaS sales experience, with at least 3 years managing or coaching others, • Experience as GM/Head of Sales in HRtech or Fintech scaleup, • Proven track record selling enterprise ($1M ACV) solutions, • Strong operator mindset: built processes, metrics and forecasting from scratch, • Exceptional consultative selling skills - comfortable leading Csuite conversations, • Ability to roll up your sleeves: get in the deals and then codify best practices, • Datadriven: expert use of CRM systemst for analytics and pipeline management, • Excellent communication, coaching and changemanagement skills Wow Factor • Background in CompensationTech, PayEquity, Performance Management software a strong plus, • P&L ownership or GeneralManager experience, • Experience scaling sales teams and working with partner sales channel, • Experience in matrix organization (direct + dottedline reporting), • Familiarity with AI/MLdriven SaaS platforms, • Multiregional sales leadership (NA + LATAM or EMEA) Why Join Us?

Job Description Salary: $120000 - $130000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Hospitality Director is responsible for managing the Conferencing and Coordination of a Conference Center. This position will oversee professional and frontline employees. The Director will ensure all services are being delivered to the Client in a timely, efficient and professional manner. The Director strives to achieve a consistently outstanding level of quality through the effective utilization of available facilities and services as well sets service excellence standards through leading by example. They also set the tone for a positive and inclusive work environment. This is a high-level senior position, and the applicant will need to have a minimum of 5 years Event planning and execution and the highest level. CMP degree or MPI affiliation is a plus. Key Responsibilities: • Direct the actions and work side by side with event planners on organizing, directing and executing daily/evening functions, • Oversee the strategic booking of space within the reservation system, to ensure maximum utilization of the facilities, • Resolve booking challenges relating to space, timing, seniority issues, etc., • Developing and constantly updating forecasts of meeting room occupancy and utilization, providing information upon which key budget and staffing decisions are made for various members of the staff., • Perform succession associate development, planning, coaching and counseling, • Ensures that appropriate standard operating procedures are in place for all conference center functions, • Ensuring the timely preparation, by self and event planners, of complete documentation for large/complex events, • Conducting daily and weekly Planning Meetings attended by the operations staff, reviewing the details of events scheduled for the following day and next week, ensuring correct interpretation by staff members of clients’ requirements and anticipating any possible operational challenges., • Scheduling the event planners and front-line team on a weekly basis, so as to best meet the needs of the business. Similarly, coordinating vacations and personal time off for all team members., • Provide progressive counseling to team members with guidance from senior directors., • Accountable for benchmarking customer service, customer interface including meet and greets, and overall performance of conference services., • Carrying out and or overseeing the implementation of necessary administrative duties as required., • Works very closely with client co-vendors to ensure that all requests are entered into the reservation system and executed successfully, • Maintains customer service training content and constantly looks for ways to improve guides, manuals and training procedures., • Participating in daily and weekly planning meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters, • Participating in pre-and-post event meetings involving key stakeholders, as well as relevant members of the operations staff, when plans for complex and/or large-scale events are being finalized to ensure a complete understanding of everyone’s part of the requirements, • Quickly identifying booking conflicts or potential booking conflicts and suggesting solutions., • Develop positive relationships with all clients and co-vendors, • Providing the senior directors with occupancy and utilization statistics regarding meetings held and guests in attendance, on a monthly, quarterly and annual basis., • Monitoring and ensuring the accuracy of catering and other charges, including cancellation charges, entered into the Reservation System., • Responsible for staffing activities for frontline employees, professional staff and management. These activities include sourcing, screening, and interviewing candidates, as well as maintaining a candidate pipeline, • Responsible for effective onboarding/orientation and associate file management including state and federal logs, • Responsible for providing data points and presenting findings in Quarterly Business ReviewKey Competencies:, • Must have a minimum of five years of events management work experience (planning and execution), • Excellent organizational and administrative skills, with the ability to prioritize tasks, • Ability to carry out responsibilities with little supervision, as well as juggle many tasks simultaneously, • A consistently professional approach, including a strong sense of self- respect and integrity, as well as respect for and interest in others., • Ability to manage and mentor a diverse work force, providing associates with ongoing training and other opportunities for career development, • Team mindset and ability to work with wide variety of personality types, • Excellent oral and written communication skills, • Strong computer skills and knowledge of office technology/equipment, • Proficient with conference room reservation/space management systems, • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details, • Discreet, ethical and committed to maintaining a high degree of confidentiality, • Ability to think strategically in terms of both short-term and long-term objectives and challenges, • A mindset to take responsibility within and outside one’s job domain. Relevant competencies would include self-confidence, willingness to learn and feeling comfortable with change and coordinating change., • Basic knowledge of Human Resources principles, • Relevant competencies would include self-confidence, willingness to learn and feeling comfortable with change and coordinating change, • Demonstrating an appropriate level of assertiveness, with an ability to drive the business forward on an ongoing basis Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1501196 Rapport a specialized division of FLIK Hospitality Group

Job Description Global Accounts Platform Specialist Location: New York City, NY (Hybrid 2-3 days Onsite) Pay: $73.39/hour (Full-time) Duration: 6-month Assignment About the Role Our client is seeking a Global Accounts Platform Specialist to join their Ad Platforms team. This team makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Their technology and services power advertising across major digital platforms at scale, setting new standards for enabling effective advertising while protecting user privacy. You'll be part of an inclusive team culture focused on delivering best-in-class customer service while helping drive business growth for key global accounts. What you'll do • Own, grow, and develop key global accounts through strategic optimization and client engagement, • Analyze data and make recommendations to clients on how to best optimize their campaigns to hit their business goals, • Work closely with Client Partners who act as the frontline business development team as well as other Platform Specialists across the team, • Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges across both direct and agency clients, • Identify and develop data analysis and recommendations that align with customer goals, • Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers, • Deliver best-in-class customer service while driving revenue and customer satisfaction targets, • Collaborate across multiple time-zones while maintaining strong communication What you'll bring • 5-7+ years of experience in performance media sales with at least 3 years of experience using a self-serve type platform, • Previous experience using major advertising platforms, • Strong understanding of performance advertising, the mobile and app market, and a passion for the ever-changing digital space, • Strategic selling proficiency working with performance advertisers as well as advertising agencies, • Ability to think strategically about complex issues and develop recommendations and action plans, • Excellent communication and presentation skills - in-person, on video conference, and over-the-phone, • Strong analytical skills including in-depth knowledge of Excel, • Ability to focus on details and trends combined with the skills to react fast, • Extremely professional with a positive attitude and passion for cross-team collaboration What sets you apart • Strong background and knowledge of presentation software, • Ability to listen effectively, socialize ideas across functions, and articulate business visions both internally and externally, • Experience working across multiple time-zones with diverse teams, • Track record of delivering best-in-class customer service for advertisers TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Our client, a venture-backed financial services B2B startup, is seeking Client Success Managers. Due to continued growth, the company is expanding its Client Success team and hiring an ambitious Client Success Manager based in New York City. Reporting to the Director of Client Success, this is a foundational role within a rapidly scaling organization. As an early member of the team, you will serve two core functions: • Provide frontline, reactive client support throughout the company wind-down process. There is strong opportunity for growth into senior individual contributor or leadership roles as the company scales. About You • Highly organized with exceptional attention to detail; you thrive on managing multiple deadlines without letting anything slip, • A strong communicator who builds rapport quickly and confidently over phone and email, • Empathetic and able to support founders through high-stakes, emotionally complex situations, • Comfortable making judgment calls in ambiguous environments, • Curious and able to zoom out to understand the bigger picture, • Motivated by helping founders navigate difficult transitions and move forwardWhat You'll Do, • Own a portfolio of clients throughout the full lifecycle of a company wind-down, • Serve as first responder to client inquiries via phone, email, and ticketing systems, • Manage dissolution activities such as IRS filings, asset transfers, account closures, and capital distributions, • Onboard new clients and guide them through the end-to-end process, • Develop deep subject matter expertise in corporate wind-down procedures, • Identify process improvements and collaborate cross-functionally with Engineering and GTM teams, • Contribute to educational resources and help center contentWhat Were Looking For, • 2–6 years of experience in client-facing operations, customer success, project management, or technical support, • Startup or small-company experience preferred, • Proven ability to manage complex, deadline-driven projects, • Excellent written and verbal communication across founders, investors, legal, and tax stakeholders, • Experience with help desk or ticketing tools (Zendesk, Pylon, etc.) helpful, • Extremely detail-oriented with strong organizational discipline

Job DescriptionSalary: $34.07/hr Position: Healthcare Specialist, Queens-Manhattan Community Program Department: Community Programs Location (s): Manhattan, with frequent travel throughout NYC Reports To: Program Manager Classification: Full Time Non-Exempt Work Model: Hybrid Compensation: $34.07/hr of positions: 1 Who We Are Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYCs only culturally specific organization with a mission to address domestic and sexual violence within Latinx communities. We provide intensive support and services to 3500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values. What We Offer As an organization led by and for people of color and survivors of violence, we are deeply committed to our teams wellness. We seek to create a supportive environment by offering: unlimited PTO; flexible schedules; a hybrid workplace policy; health benefits coverage up to 90% for staff and their families; 403(b) retirement plans; a staff wellness committee; time to play and laugh together, and much more. We are constantly improving and encourage team members' input to help us shape an affirming and uplifting workplace. A Great Fit. The ideal candidate is passionate about health justice, experienced in healthcare navigation and advocacy, and working with Spanish-speaking communities. The ideal candidate will serve as a critical bridge between the healthcare system and low-income, immigrant Latina survivors who are often isolated due to fear of immigration enforcement, lack of insurance, or language barriers. The ideal candidate demonstrates compassion and sensitivity, provides trauma-informed care, and is excited to work both independently and collaboratively as a strong team player. The Role of Direct Client Services & Advocacy • Conduct initial health needs assessments on all assigned clients and their children to identify immediate health risks (urgent/chronic) and barriers to care (insurance/ID)., • Provide intensive healthcare case management services to Latina mothers based on the participants needs and service plan., • Provide personal support and accompaniment to families, including translation and physical support for medical appointments, screenings (e.g., mammograms), and urgent care visits, to ensure safety and proper treatment. System Navigation & Partnership Building • Advocate with healthcare providers regarding billing disputes, applications to free or low-cost health care programs, and care management to prevent medical debt and ensure fair treatment., • Develop partnerships with hospitals, community clinics, and other healthcare providers that can provide low-cost/free healthcare to both documented and undocumented folks., • Provide direct referrals to clinics, hospitals, and other healthcare centers to low-income Latina immigrants and their children annually., • Stay abreast of changes in the NYC healthcare landscape, including Medicaid eligibility, sliding-scale resources, and rights regarding medical care for undocumented individuals. Education & Training • Facilitate bilingual workshops (in-person and online) annually to educate community members on preventive care, navigating the healthcare system, and health rights., • Train frontline staff to navigate the healthcare system to better support clients., • Attend and participate in regularly scheduled agency and program meetings, including supervision sessions, trainings, case conferences, and team meetings. Specific Job Requirements • BSW or BA (Social Work, Public Health, or Human Services preferred), or equivalent work experience in the relevant field., • Must be fully Bilingual in English and Spanish verbal and written., • At least one year of relevant experience in healthcare coordination, medical case management, or social services., • Advocacy and/or counseling experience in the area of domestic violence, women and childrens issues, or related field., • Must be knowledgeable in working with diverse communities, particularly Latine, people of color, and low-income populations, and deliver culturally competent services., • Strong verbal and written communication and documentation, • Must have the ability to operate office equipment and possess strong internet and software skills, including. Microsoft Office and client database., • Able and willing to travel frequently within/to all NYC boroughs. Compensation & Benefits • Full-time, non-exempt position, working 35 hours per week with annual wages of $62,000/year., • We cover 85% of the cost of medical, dental and vision coverage for employee and spouse/children/family. Flexible Spending Accounts & Health Savings Accounts available., • Unlimited PTO, 12 paid holidays, a mid-year and end-of-year office closure., • Summer Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability & Life Insurance, • Monthly health & wellness activities, • Team appreciation days

Job Description Nurse Manager – Radiology Full-Time | Day Shift Monday–Friday | 6:00 AM – 4:00 PM Salary: $143,000 – $190,000 Why This Role Stands Out • Day shift leadership schedule (no nights), • High-impact leadership position, • Strong salary range, • Strategic + operational ownership Position Overview The Nurse Manager provides 24-hour accountability for departmental operations, quality outcomes, and staff performance. This leader connects organizational strategy to frontline patient care while driving operational excellence and team engagement. Key Responsibilities Leadership & Strategy • Align departmental goals with nursing and organizational strategy, • Lead change initiatives and evaluate outcomes, • Promote shared governance and evidence-based practice, • Partner with interdisciplinary leaders, • Oversee emergency preparedness planning Team & Talent Management • Evaluate staffing based on census and acuity, • Lead hiring through behavioral-based interviewing, • Coach, mentor, and develop staff, • Drive retention and staff engagement, • Ensure orientation, education, and competency compliance, • Manage performance and progressive discipline Financial Management • Develop and manage operational and capital budgets, • Monitor FTE utilization and productivity, • Analyze financial variances, • Forecast expenses and revenue Quality & Compliance • Lead performance improvement initiatives, • Monitor patient safety events and regulatory readiness, • Maintain compliance with NY State Nurse Practice Act, • Drive service excellence and patient satisfaction Technology & Operations • Utilize data and information systems to drive performance, • Support operational workflow efficiency Qualifications • Current New York State RN license, • BSN required, • BLS (AHA) required, • ACLS preferred (required if department mandates), • Specialty certification or CNML preferred (required within 3 years), • Prior leadership experience preferred

Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As an Oncology Nurse Team Lead, you will oversee and manage one or more of our frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency as they advocate, coach, and provide members with clinical guidance throughout their care journey. Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross-team collaboration. This role is pivotal in driving individual and team performance, identifying opportunities for quality improvement initiatives and enhancing Thyme Care's service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams. To excel in this role, you must demonstrate strong leadership and mentorship capabilities, with a proven track record of managing hourly staff and high-performing nurse teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology, as a nurse navigator or case manager is essential. Knowledge and an understanding of provider and health plan operations are also beneficial. After your first three months, you will: • Have completed Nurse training and demonstrated competencies in a Nurse role., • Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them., • Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations., • Directly manage and serve as an escalation point to a team of Oncology Nurses, including but not limited to escalated member or caregiver interactions and process-related questions or issues., • Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction., • Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance, and ultimately establish targeted support plans., • Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed., • Understand the performance of your direct team members, both quality and productivity and address issues and challenges through coaching, mentorship, and performance improvement plans., • Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology nurse interview loop., • Support our nurses in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as symptom management, nutritional support, discharge coordination, connecting members to high-quality providers, and preventing readmissions., • Provide clinical expertise in medical, behavioral, and crisis management., • Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures., • Provide support in conducting root-cause analyses to identify knowledge, data, or procedure gaps., • Drive engagement and promote the Thyme Care vision and strategy., • Be available for urgent clinical escalations and clinical consult support., • Provide Nurse overflow, holiday, and on-call coverage support as needed. People-first. Thyme Care's mission and members matter to you deeply. A BSN. You must have a Bachelor of Science Degree in Nursing, a multi-state, unrestricted Registered Nurse (RN) compact license, and a willingness to obtain additional state licenses, as needed. Experience. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Team player. You're a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You'll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders. Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. Coach. You know your team's strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team's needs and do what it takes to address urgent and essential needs immediately. Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level. This position is also bonus-eligible. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.