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  • Mandarin/Cantonese Speaking Customer Representative
    Mandarin/Cantonese Speaking Customer Representative
    9 days ago
    Full-time
    Brooklyn Heights, Brooklyn

    Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

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  • Lead Teacher
    Lead Teacher
    2 months ago
    $20–$24 hourly
    Full-time
    West Bronx, The Bronx

    Full job description Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Free uniforms Join the fastest growing Academy of Early Education in the nation where “Happy Happens Here”! At The Learning Experience, our Lead Teachers are ambassadors of happiness, creating meaningful moments that reflect our mission — to make a difference in the lives of children, their families, and the communities we serve. As a Lead Teacher, you’ll set the academic foundation for lifelong learning while inspiring joy, curiosity, and confidence in young minds. Compensation: Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum®, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20°F (with wind chill) to 95°F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. Reasonable accommodations can be made with supporting documentation.

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  • Prek/Toddler Teachers Wanted
    Prek/Toddler Teachers Wanted
    2 months ago
    $16–$18 hourly
    Full-time
    Holmdel

    The Toddler Lead Teacher is responsible for creating a safe, nurturing, and developmentally appropriate learning environment for children ages approximately 18-27 months. This role focuses on supporting early development through structured routines, play-based learning, and strong caregiver relationships. Key Responsibilities • Plan and implement age-appropriate curriculum that supports cognitive, social-emotional, and physical development, • Maintain a safe, clean, and engaging classroom environment, • Establish consistent daily routines (meals, naps, transitions), • Communicate regularly with parents regarding their child’s development and daily activities, • Ensure compliance with licensing regulations and center policies, • Foster positive behavior using developmentally appropriate guidance strategies Qualifications • Experience working with toddlers in a licensed childcare setting, • Strong communication and organizational skills, • CPR/First Aid certification (or willingness to obtain), • Able to pass an NJ state background check The Pre-K Lead Teacher is responsible for preparing children for kindergarten by delivering a structured, engaging, and developmentally appropriate curriculum that promotes school readiness. Key Responsibilities • Develop and implement lesson plans aligned with early learning standards, • Create a structured classroom environment that promotes independence and learning, • Prepare children for kindergarten expectations (routine, behavior, academics), • Communicate effectively with parents about progress and goals, • Maintain compliance with licensing and educational standards Qualifications • Experience working with preschool or Pre-K children, • Strong classroom management and lesson planning skills, • Knowledge of kindergarten readiness standards, • CPR/First Aid certification (or willingness to obtain)

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  • Physical Therapist (PT)
    Physical Therapist (PT)
    2 months ago
    Full-time
    The Bronx

    Physical Therapist (PT) – Full-Time Location: Bronx, NY Setting: State-of-the-Art Adult Outpatient Rehabilitation Facility Employment Type: Full-Time Position Overview We are seeking a motivated and skilled Physical Therapist (PT) to join our multidisciplinary outpatient rehabilitation team. The PT will evaluate and treat adult patients with a wide range of musculoskeletal, neurological, and functional impairments in a modern, fully equipped facility. Key Responsibilities  Perform comprehensive physical therapy evaluations, including functional assessments, range of motion, strength, balance, gait, and pain analysis  Develop and implement individualized treatment plans based on clinical findings and physician referrals  Provide therapeutic interventions including: o Therapeutic exercise o Neuromuscular re-education o Manual therapy techniques o Gait and balance training o Functional mobility training o Modalities as appropriate (e.g., electrical stimulation, ultrasound)  Treat conditions including, but not limited to: o Low back pain and radiculopathy o Post-surgical orthopedic conditions o Stroke and neurological disorders o Arthritis and degenerative joint conditions o Balance and fall risk impairments  Utilize advanced rehabilitation equipment and technology in a state-of-the-art setting  Document evaluations, daily notes, progress reports, and discharge summaries in compliance with payer and regulatory requirements  Monitor patient progress and adjust treatment plans accordingly  Collaborate with interdisciplinary team members (PT, OT, SLP, physicians, social workers) to optimize patient care  Educate patients and caregivers on home exercise programs, injury prevention, and functional independence  Ensure compliance with New York State Department of Health regulations and facility policies  Participate in quality assurance, performance improvement initiatives, and staff meetings Qualifications  Current New York State license to practice Physical Therapy  Current CPR/BLS certification  Experience in outpatient and/or adult rehabilitation preferred (new graduates welcome with strong clinical rotations) Preferred Skills  Experience in a multidisciplinary outpatient setting  Knowledge of orthopedic and neurological rehabilitation  Bilingual (Spanish/English) strongly preferred to serve Bronx community  Ability to manage a full patient caseload efficiently Productivity & Performance Expectations  Maintain a full-time caseload consistent with outpatient productivity standards  Complete timely and accurate documentation to support medical necessity and reimbursement  Demonstrate measurable patient progress and functional outcomes  Adhere to facility scheduling and attendance policies

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  • Speech-Language Pathologist (SLP) – Adult Outpatient Facility
    Speech-Language Pathologist (SLP) – Adult Outpatient Facility
    2 months ago
    Full-time
    The Bronx, New York

    Speech-Language Pathologist (SLP) – Adult Outpatient Facility Location: Bronx, NY Setting: State-of-the-Art Outpatient Rehabilitation Facility Employment Type: Full-Time / Part-Time Position Overview We are seeking a licensed Speech-Language Pathologist (SLP) to join our multidisciplinary outpatient rehabilitation team in a modern, state-of-the-art facility serving the adult population. The SLP will evaluate and treat patients with speech, language, cognitive-communication, and swallowing disorders, collaborating closely with physical therapists, occupational therapists, and medical providers. Key Responsibilities  Perform comprehensive evaluations of speech, language, cognitive-communication, and swallowing disorders in adult patients  Develop and implement individualized treatment plans based on evidence-based practices  Provide therapy for conditions including, but not limited to: o Aphasia o Dysarthria o Apraxia o Cognitive impairments (memory, attention, executive function) o Dysphagia (including post-stroke, neurological, and post-surgical conditions)  Document evaluations, progress notes, and discharge summaries in compliance with regulatory and payer requirements  Collaborate with interdisciplinary team members to ensure coordinated patient care  Educate patients and caregivers on treatment strategies, home programs, and safety precautions  Participate in quality improvement initiatives and clinical program development  Maintain compliance with New York State Department of Health and all applicable regulatory standards Qualifications  Master’s degree in Speech-Language Pathology from an accredited program  Current New York State license as a Speech-Language Pathologist  Experience with adult populations in outpatient, hospital, or rehabilitation settings preferred  Spanish language knowledge preferred

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