Field Operations Manager
16 days ago
New York
Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. The New York City Department of Environmental Protection protects public health and the environment by managing the city’s water supply, wastewater treatment, stormwater, and climate resilience infrastructure. DEP leads efforts to reduce flooding, improve water quality, and build sustainable infrastructure across New York City. The Doe Fund and DEP have partnered to create a program that trains and employs New Yorkers to maintain rain gardens and green infrastructure that reduce flooding and protect neighborhood streets. Participants gain paid, hands-on experience for those interested in environmental maintenance and public works. The Field Operations Manager leads day-to-day delivery of rain garden maintenance and stewardship services under DEP’s GI-WKDEV contract. This role converts contract requirements, schedules, and DEP standards into safe, high-quality field execution, supervising field supervisors, shift leads, and crews while supporting community engagement and workforce development goals. Responsibilities: * Field Operations & Service Delivery: Oversee daily crew deployment, routing, and scheduling across assigned zones to ensure timely, contract-compliant maintenance. * Quality Control & Issue Reporting: Conduct quality checks and promptly document and escalate damage, safety hazards, and unusual conditions to DEP. * Emergency & Special Response: Coordinate rapid response to emergencies and special directives, including site safety measures and snow/ice removal as required. * Team Leadership & Performance: Lead and support supervisors and crews through coaching, training coordination, and performance management. * Safety & Compliance: Enforce safety plans, labor standards, and operating procedures; ensure proper training and use of tools, vehicles, and equipment. * Reporting & Data Management: Ensure accurate daily field data entry, photo documentation, and timely reporting in DEP-approved systems. * Fleet, Equipment & Inventory: Maintain readiness of vehicles, tools, and supplies; coordinate repairs and track inventory usage. * Stakeholder & Event Support: Act as field liaison to DEP and stakeholders; support stewardship events with staffing, equipment, and site readiness. Qualifications: • High school diploma required; associate’s or bachelor’s degree strongly preferred., • Minimum of five (5) years of supervisory experience in field operations such as landscape maintenance, public works, sanitation, construction, or a related discipline., • Bilingual proficiency in English and Spanish preferred., • Proven ability to plan, coordinate, and oversee daily field operations across multiple sites, including routing, scheduling, and quality assurance., • Strong technical skills, including proficiency with Microsoft Office and the ability to use field-based technology for data collection and photo documentation., • Valid New York City driver’s license with the ability to operate vans or light trucks as needed. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.