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Job Description Job Summary: We are looking for an experienced Director of Hotel Operations to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • Bachelor’s degree in Hospitality Management, Business Administration, or a related field; Master’s preferred., • Minimum of 10 years of progressive hotel operations experience, with at least 5 years in a senior leadership role within a luxury hotel or resort., • Proven ability to lead diverse operational teams and manage large-scale hotel functions with a focus on guest satisfaction., • Strong financial acumen, budget management, and revenue optimization experience., • Exceptional interpersonal, leadership, and communication skills., • Proficient in hotel property management systems (e.g., Opera)., • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness Responsibilities The Director of Hotel Operations is a strategic and hands-on leader responsible for overseeing the daily operations of key hotel departments including Housekeeping, Front Desk, Revenue Management, Transportation Services, and Pool Operations. This role ensures the highest standards of guest satisfaction, operational efficiency, and profitability are met across all touchpoints, while upholding the service excellence expected of a luxury property. • This position requires a seasoned hospitality professional with a minimum of 10 years of progressive experience in luxury hotel operations, proven leadership, and a passion for delivering exceptional guest experiences., • Direct and coordinate the activities of Housekeeping, Front Office, Pool, Transportation, and Revenue., • Ensure seamless interdepartmental collaboration to deliver a consistent and elevated guest experience., • Maintain a visible presence across the property to engage with guests and employees, promptly addressing any issues., • Uphold the highest standards of luxury service and cleanliness throughout the property., • Monitor guest feedback and implement improvement strategies to enhance satisfaction and loyalty., • Ensure consistent delivery of standards, operating procedures, and service protocols., • Work closely with the finance department to develop and achieve annual budgets, forecasts, and performance metrics., • Monitor labor costs, supply usage, and departmental expenses to ensure profitability., • Identify revenue opportunities and operational efficiencies to drive top-line growth and margin improvement., • Recruit, train, mentor, and evaluate department heads and staff, promoting a culture of accountability, respect, and excellence., • Implement training and succession plans to ensure staff readiness and retention., • Foster a collaborative, guest-focused, and results-driven work environment., • Partner with the General Manager and senior leadership to align operational goals with the casino and resort's strategic vision., • Oversee the implementation of initiatives that enhance operational performance, guest satisfaction, and brand positioning., • Lead service innovation, sustainability efforts, and technology enhancements within operational departments. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. All Miccosukee Casino & Resort Team Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct. The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Job DescriptionJob Summary The Gourmet Store Manager is responsible for managing the daily operations of our market, including the selection, development, and performance management of team members. Job Duties & Responsibilities • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs., • Responsible to train and develop all new FOH & BOH employees., • Maintains a guest focus while performing duties., • Assures operational expenses and costs are in line with budgets., • Is knowledgeable of budgets and adhering to the profits they reflect., • Development and training of front of the house staff., • Delegates tasks for ordering supplies and follows up to assure accuracies., • Performs weekly and monthly inventories and updates beverage prices on spread sheet., • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas., • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances., • Maintain professional restaurant image, including market cleanliness, proper uniforms, and appearance standards., • Ensure positive guest service in all areas., • Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests., • Ensure that proper security procedures are in place to protect team members, guests, and company assets., • Ensure a safe working and guest environment to reduce the risk of injury and accidents., • Completes accident reports promptly if a guest or team member is injured., • Responsible to assist in menu planning, development, and meal specials., • Ensure proper cash management controls are followed by all F&B staff members, as per policy., • Manage shifts which include daily decision making, scheduling, maintaining attendance logs, upholding service standards, product quality and cleanliness., • Investigate and resolve complaints concerning food quality and service., • Provides direction and communication to team members regarding operational information and procedural changes., • Develop team members by providing ongoing feedback., • Maintain an accurate and up-to-date plan of market staffing needs with trained competent individuals., • Have complete knowledge of all policies, standards, and procedures of the department., • Be familiar with resort services, amenities, and outlets., • Available for work assignments outside of Manager’s customary work schedule. This may include evenings, catering events, weekends, and holidays., • Compliance with all Store Market policies and procedures as described and communicated by management., • Fill in where needed to ensure guest service standards and efficient operations., • Works effectively with Human Resources Director in proper documentation and performance management.Required Skills/Abilities:, • Exceptional customer service and managerial skills., • Excellent verbal and written communication skills., • Excellent organizational and time-management skills., • Ability to prioritize tasks and to delegate them when appropriate.Education and Experience:, • Bachelors degree in Business Administration preferred., • At least two years of experience in retail administration preferably in market management, with increasing levels of responsibility required.Physical Requirements:, • Prolonged periods of standing., • Must be able to lift 50 pounds at a time. Graziano’s Group is a drug-free workplace. As a condition of employment, candidates may be required to successfully complete a drug screening prior to starting employment and/or during the course of employment as permitted by law.

Job Description Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life. ABOUT US The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth. We are currently seeking a FT Motion Graphics Designer/Video Editor at The Caring Place Central Office in Miami, FL, JOB SUMMARY The Motion Graphics Designer/Video Editor reports to the Media Manager (MM) and is responsible for producing visual content that supports The Caring Place’s communications strategy. This includes media mail-outs, photography and videography at events, newsletters, advertising content, social media and materials for all. The position plays an active role in event coverage, including photographing and filming events, organizing content, and supporting press needs onsite. The Motion Graphics Designer/Video Editor also supports social media content by capturing and delivering timely, engaging visuals and short-form videos optimized for digital platforms. This role requires strong communication skills (written and verbal), creative design skills, and proficiency with photography, videography, and editing software. The position also includes maintaining an organized media library, archiving footage, and collaborating closely with the Media Manager on campaigns and media strategy. All duties must be performed in alignment with the organization’s values and Statement of Faith. CORE DUTIES/RESPONSIBILITIES: • Photograph and film organization events; deliver edited content for press, social media, and newsletters, • Coordinate with the Media Manager to support communication strategies through visual content, • Create and schedule social media videos, reels, and stories from event footage or campaigns, • Prepare accurate media mail-outs and assist in media prep for upcoming campaigns, • Maintain an organized and up-to-date digital media library, • Design and produce flyers, brochures, and other visual collateral for campus programs, • Edit and deliver videos that are professional in quality and align with brand guidelines, • Produce and edit radio shows/ podcasts and other audio content as needed, • Demonstrate professionalism, reliability, and creativity in all tasks, • Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events, • Must be in agreement with and sign The Caring Place Statement of Faith, • Requires a High School diploma or GED, • Must have a minimum of one (1) year experience in a non-profit organization or general office setting, • Minimum 1 year of experience in photography, videography, or media production, • Must be computer literate have experience with MS Office Suite (Word, Excel and Outlook), • Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere, After Effects), • Social media experience is a plus (Facebook, Instagram, YouTube, TikTok, etc.), • Strong organizational skills and attention to detail, • Must have excellent communication and public relations skills, • Must be able to sit for extended periods, and have the ability to lift and/or pull objects weighing up to 25 pounds Must also be able to see, hear and speak, in order to interact with staff and the general public, • Day off for Birthday/Work Anniversary, • Employee Discounts, • Holidays (12), • Paid Time Off, • Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account), • Company Paid Life insurance

Job Description SUMMARY The Sales/Marketing Administrator performs a variety of administrative and general clerical tasks. Duties of the Administrative/Marketing Assistant include providing support to our Sales Account Executives in their day-to-day activities. This includes Trade Shows, lunch and learns, and Happy Hours. Manage vendors, sales reports, CE classes, inventory, and reordering marketing promotional items. WRG Culture As a team member of The Water Restoration Group, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and being trustworthy in your duties and transparent in everything you do. These are our GREAT values, part of your work practices, and expected as part of your daily activities while working at WRG. • Trade Shows:, • Fill out tradeshow applications for Broward, Palm Beach, and Miami-Dade annual tradeshows. (Approximately nine shows in a year)., • Schedule tradeshows and events on Outlook calendar., • Prepare and organize crates with banners, marketing materials, etc., • Coordinate delivery of all marketing supplies needed for trade shows., • Route trade show invoices to the accounting dept., • Implement the Yacht Outing checklist., • Set the date and time and record it in the Outlook calendar., • Design and circulate flyers to the sales representatives., • Collaborate with the captain and catering host., • Validate the attendee list and dispatch waivers through DocuSign., • If departing from Pier66 Marine, request a reservation slip and process payment., • Confirm sponsors and associated expenses., • Dispatch the sponsor financial agreement via DocuSign for dual-party signatures., • Once agreements are confirmed, submit them for invoicing by providing both parties' agreements and the sponsor's email to the accounting department., • Alert accounting for Boat regarding billing for WRG Yacht Rental and Captain Service., • Upload all documents to the shared drive under Events > Yacht Outing., • Create a folder with the event date and upload relevant documents., • Organize Instacart and food orders for delivery., • Dispatch a gratitude email with the attendee list., • Implement the Event checklist., • Set the date and time and record it in the Outlook calendar., • Design event flyers and circulate flyers to the sales representatives., • Coordinate venues and dates for company events., • Conduct research and reach out to various locations in South Florida for pricing and availability., • Contact potential vendors to ascertain sponsorship opportunities., • Generate an Eventbrite link for attendees and incorporate it into the flyer., • Distribute the flyers to vendors and the sales team via email., • Send event reminders to registered attendees the day after., • Verify the registration list with the sales representative after and after the event., • Confirm sponsors and associated expenses., • Dispatch the sponsor financial agreement via DocuSign for dual-party signatures., • Once agreements are confirmed, submit them for invoicing by providing both parties' agreements and the sponsor's email to the accounting department., • Upload all documents to the shared drive under Events > Date – Event Name, • Maintain current organization’s sales calendar relating to events for local industry associations, including but not limited to: (CAI, BOMA, SEFAA, and WEW., • Pay membership renewals for each association and its events. (Follow-up with accounting), • Lunch & Learns:, • Arrange a lunch and learn session with the sales team and confirm participants., • Coordinate necessary materials, including a projector, HDMI cable, and sign-in sheets., • Prepare certificates tailored to the specific class being taught., • Report continuing education credits to the DBPR (Department of Business and Professional Regulation)., • Renew courses with the DBPR, outline the curriculum, and submit all required documents., • Revise and update PowerPoint presentations., • Place orders for lunch, process payments, and set up a schedule., • Marketing Promo Items, • Keep inventory stock accurate and the marketing up to date., • Ensure the marketing rep is signing out the materials taken to determine daily inventory., • Purchase requests to be submitted to procurement and approved by the Sales Manager., • General Sales Support, • Support and create meeting agendas for biweekly meetings, including association events., • Prepare Meeting Agenda, • Sales Figures for each rep – Sales Figures Year to Date, • Number of jobs a year to date, • Leads years to date., • Number of visits from last week, • Events last week, • Comments, • CE CLASSES, • Submit paperwork to DPBR and reporting of credits., • DASH (CRM), • Review and delete all duplicates or merge if needed per building notes. If the building is duplicated, send messages to the initial contact., • Support with answering the phones and creating jobs in the dash software., • House leads – update contact manager and follow up as needed., • Enter follow-up date and rep to report., • After 90 days, the job will be closed if there is no movement on the lead., • Follow up with the sales rep., • Search for new properties in different neighborhoods where properties are being developed., • Search for high-rise and mid-rise buildings throughout the districts., • Review the list and send all expired PCP agreements to the assigned Account Executive., • When uploading the signed PCP agreement, please verify all areas are signed and agreed to by both parties., • Request and review the daily log of each sales rep and enter the spreadsheet weekly., • Review and audit dash information and verify notes entered by the Account Executive., • Answer the phone after the third ring., • Follow the etiquette script: “Thank you for calling The Water Restoration Group; this is (your name) speaking. How can I help you?”, • Answer any questions and/or inquiries professionally., • Receive calls from the client or the account executive (sales representative) directly., • Follow the Call Screening Questionnaire., • Open a job on Dash or check pending sales., • Make a note to the PM and Coordinator., • Water emergencies are to be dispatched to the Production Manager or WTR Project Manager to coordinate the team., • Open the door for visitors utilizing the buzzer., • Handling distribution of checks and mail when needed., • Day-to-day operation tasks when requested by upper management., • Receive, review, and distribute incoming mail daily., • Scan all incoming mail and forward it to the accounting department for review., • Notify warehouse associates about any building, restroom, or air conditioning issues. The job operates in a professional office environment and will include off-site location visits and some outdoor exposure when visiting clients. Moderate noise level. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. The employee will be required to lift objects up to 50 lbs. Position Type and Hours of Work This is a full-time position. Employees are sometimes required to work extended periods of time, being flexible with their hours, which may include weekends. Required Education and Experience • 2+ years of general office administrative experience., • Must be proficient and have a good working understanding of the latest technologies, such as but not limited to Microsoft Office, • Excellent verbal and written communication skills, and strong organizational and time management skills., • Excellent customer service and interpersonal skills; ability to relate to others, • Ability to multitask and work independently or with a team and in a fast-paced environment., • Ability to work under time constraints to meet goals., • Must be available for all emergency calls. Must have the ability to react and address all emergency situations promptly. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Drug-Free workplace environment Job type: - Full Time Pay: $19 - $21.00 / hour Benefits: Health Insurance Plan PTO Holiday Pay 401k