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Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) We're looking for someone who has built consumer growth engines from scratch, knows what DTC health looks like at scale, and can bring that playbook to a category where trust and outcomes are critical. Perhaps you're a former founder, generalist growth hacker, or just a growth-obsessed operator who takes extreme ownership and thoughtful risks to find novel, creative growth channels that have massive impact. As the Director of Growth, Consumer at Maven, you will: Acquisition • Build and own Maven Consumer's paid acquisition strategy across channels: paid social, SEM, influencer, podcast, OOH, and emerging, with a focus on CAC efficiency and quality subscribers, • Own creative strategy in partnership with brand: strong POV on what messaging and formats convert, and a track record testing into breakthrough creative, • Develop and scale an SEO/content strategy that builds durable organic traffic over time, • Partner with Product to optimize onboarding, activation, and in-app conversion, • Own lifecycle marketing (email, push, SMS) from strategy through execution, with a focus on engagement, habit formation, and reducing churn, • Define and track the growth KPIs that matter: CAC, LTV, payback period, activation rate, retention curves, • Lead a lean, high-output growth team of FTEs, freelancers, and agency partners; hire well and develop the people you hire, • Partner with Finance on budget planning and channel-level ROI reporting, • 10+ years in growth or performance marketing, with at least 4 years in consumer health, wellness, or a DTC subscription business, • Track record owning and scaling paid acquisition budgets from $0 to $MM annually with measurable CAC/LTV results, • Hands-on experience in paid social (Meta, TikTok), SEM, and lifecycle tooling (Braze, Iterable, or equivalent) - you can dig into the data yourself, not just direct others to do it, • Uses AI as a force multiplier across the growth stack, from creative testing and copy iteration to analytics and campaign optimization — and expects the team to do the same, • Strong creative judgment: you know what good looks like, can brief and evaluate creative, and have moved metrics with it This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, or Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role reports to the Head of Member Comms & Content and is ideal for someone who thrives in complexity, enjoys building systems that scale, and can translate Product and Clinical priorities into high-impact member experiences. As a Braze Lifecycle Manager at Maven, you will: • Own lifecycle operations & systems, • Lead end-to-end execution and optimization of lifecycle journeys across email, push, and in-app modal, • Act as the primary owner of Braze, including segmentation, personalization, QA, scheduling, and performance tracking, • Maintain lifecycle hygiene, orchestration logic, and system integrity across journeys, • Build an AI-native lifecycle engine, • Identify and implement opportunities for AI-driven personalization, automation, and journey optimization, • Partner with Data and Product to evolve toward trigger-based, adaptive, and predictive lifecycle systems, • Reduce manual execution through scalable workflows, templates, and automation frameworks, • Drive intake, prioritization, and operational excellence, • Manage intake across Product, Clinical, Marketing, and other stakeholders, • Own ticketing, prioritization, and execution workflows (e.g., Jira), ensuring clear timelines and delivery, • Serve as the connective tissue between strategy and execution, • Deeply partner with Product, • Translate product features, launches, and clinical protocols into lifecycle strategies that drive adoption and behavior change, • Embed lifecycle thinking into the product development process, • Ensure communications are tightly aligned with in-product experiences, • Drive engagement, retention, and behavior change, • Lead initiatives to improve activation, retention, re-engagement, and program enrollment, • Identify gaps and drop-offs in the member journey and deploy targeted interventions, • Support clinical goals (e.g., adherence, care plan completion) through lifecycle touchpoints, • Lead with data and experimentation, • Use analytics to identify performance gaps and opportunities, • Design and execute A/B tests and continuous experimentation, • Report on lifecycle performance and impact across key business and clinical metrics, • Ensure quality and member experience excellence, • Uphold a high bar for quality across all communications (brand, accessibility, tone, inclusivity), • Ensure consistency across channels and programs, • 3-5 years in lifecycle marketing, CRM, member or product communications, • Deep experience with Braze, including segmentation and personalization, • Proven success driving engagement, retention, and behavior change through lifecycle channels, • Operational & systems mindset, • Strong experience managing complex, cross-channel lifecycle systems, • Exceptional project management and stakeholder coordination skills, • Ability to manage intake across multiple teams while driving strategic priorities, • Comfort with analytics, reporting, and experimentation frameworks, • Ability to translate data into actionable insights and optimizations, • Curiosity and hands-on experience with AI tools, automation, or scalable content systems, • Interest in building AI-native lifecycle strategies (e.g., dynamic personalization, predictive triggers), • Experience working closely with Product, Engineering, or Clinical teams, • Experience in healthcare, digital health, or behavior change products, • Familiarity with clinical engagement or care journeys This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is seeking an Account Manager who will be the primary point of contact for a portfolio of bulk WiFi multifamily properties. Bulk WiFi refers to building-wide internet service provided to entire residential communities, where connectivity level is delivered and managed at the property level rather than sold to individual residents. This role is best suited for candidates with proven experience managing enterprise-level client relationships in B2B environments. Candidates without this background are unlikely to be a fit. Location & Travel This is a hybrid role—3 days per week on-site/in office and 2 days per week remote. This role requires being based in the New York City area and the use of mass transit where feasible. Key Responsibilities Client Relationship Management • Serve as the primary client contact for assigned bulk WiFi properties (property management, ownership groups, and on-site teams)., • Build and maintain trusted, long-term, relationships through proactive communication and consistent follow-through., • Provide responsive customer service and clear updates to clients regarding service requests, outages, and ongoing investigations., • Triage inbound issues, document details, and coordinate resolution with internal technical/support teams., • Track account activity (open issues, resolutions, client requests, site notes) with strong attention to detail., • Maintain accurate documentation for properties, contacts, and recurring needs. Required • Based in the NYC area with ability to travel locally (boroughs + nearby Tri-State region)., • 3+ years of experience in enterprise or B2B account management or customer success, with direct ownership of corporate client relationships., • Experience must be enterprise environments—strictly no consumer or retail account management experience., • Demonstrated ownership of a portfolio of high-value accounts, with clear accountability for:, • Client retention, • Client satisfaction, • Ongoing account health and stability, • Proven experience onboarding, launching, and integrating new enterprise clients or accounts., • Exceptional communication skills with the ability to translate technical issues into clear, structured, client communication under pressure., • Calm, solutions-oriented approach to escalations and time-sensitive service issues., • Strong operational discipline: meticulous tracking, documentation, and follow-through across all client activity, • Experience supporting multifamily, property management, real estate, or building operations clients., • Experience in ISP, telecom, networking, or managed services (or strong interest in learning technical fundamentals)., • Experience in high-performance corporate or startup environments., • Strong academic track record or equivalent indicators of performance., • Attractive starting compensation: $80,000 base salary with OTE $90,000 to $100,000 based on retention metrics, • Paid time off (PTO), • Sick Leave, • Medical, vision and dental benefits Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. Day to day, you will: • Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs., • Define how AI should behave in high-stakes women's and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions., • Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups., • Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, progressive disclosure, that become the standard across Maven's design system., • Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams., • Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems., • AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle., • Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context., • Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints., • Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction., • Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority., • Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain., • AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking., • Experience in healthcare, health tech, or regulated domains., • Background working with ML and AI teams on model-driven products. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market. About the Role We’re looking for a hands-on Growth Marketing Lead to build our growth engine from the ground up. You’ll develop and test messaging, run small but high-impact experiments across multiple channels, and turn your findings into scalable campaigns that generate qualified leads and partnerships. You’ll report directly to the CEO and collaborate closely with design, product, and sales. This role combines creative storytelling, analytical rigor, and fast-paced experimentation. What you will do * Craft and test messaging that resonates with our target audiences — customers, advisors, and partners. * Build, run, and optimize campaigns across digital and offline channels: * Meta and LinkedIn Ads * Direct Mail * SEO & content programs * Generative-AI-driven creative and landing page testing * Launch rapid experiments to identify high-performing channels and messages. * Partner with designers and agencies to produce compelling creative assets. * Track and optimize performance across the funnel — from awareness to qualified lead. * Manage and allocate an annual marketing budget efficiently to maximize learning and ROI. What we are looking for * 7–12 years of experience in growth, demand generation, or performance marketing. * Proven ability to go from zero to one — building campaigns and iterating based on data. * Strong copywriting and messaging instincts for B2B audiences. * Hands-on experience with major ad platforms (Meta, LinkedIn, Google); SEO or direct-mail background a plus. * Analytical mindset — fluent with HubSpot, Clay, or similar tools. * Resourceful, entrepreneurial, and comfortable operating with autonomy and ambiguity. * Bonus: Experience in healthcare, insurance, or benefits tech. Process This is what you can expect when we like your application: * 30-minute intro call with Rachelle (Talent Lead) * with Jan-Felix (CEO & Co-Founder) * 30-min call with Karthik (Co-Founder) * Take-home case study * Onsite/ Virtual Onsite * Reference Calls Why Join Arlo: * High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. * Join an important mission: Your work directly influences how people access care and improves lives at scale. * Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. * Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. * High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role requires advanced analytical rigor, strong systems fluency, and sound escalation judgment. You will partner closely with Payment Operations, Payment Integrity and QA, Engineering, Revenue Cycle Management, Member benefits and external TPAs to ensure billing precision, financial integrity, and member trust. We are looking for a systems-minded expert who can navigate complex resolutions while influencing broader process improvements. Why This Role Matters Claims and benefits accuracy directly impacts member trust and financial integrity. In this role, you will have full ownership over complex claims and benefits resolutions while influencing broader process and system improvements. Your work will drive measurable impact on both operational performance and member experience. What You'll Do Own Complex Billing & Reimbursement Escalations • Manage complex billing cases and reimbursement requests from intake through final resolution., • Investigate discrepancies related to eligibility, prior authorization, cost-share (copay, deductible, out-of-pocket), accumulators, and denied claims., • Conduct thorough reviews of reimbursement submissions to identify errors in processing and ensure correct payout amounts and methods., • Analyze claims lifecycle data, eligibility feeds (RTE), accumulator logic, and backend billing workflows., • Differentiate between one-off errors and systemic configuration or automation issues., • Escalate infrastructure-level defects with clear documentation and impact analysis., • Perform end-to-end review and resolution for complex member benefits and claims escalations., • Collaborate with Payment Operations, Revenue Cycle Management, Engineering, Finance, Member Benefits, and external TPAs., • Serve as a primary point of contact for backend billing adjustments and payer coordination., • Identify recurring billing defects and operational risk trends., • Recommend workflow or system improvements to reduce future escalations., • Explain billing determinations, denials, and member financial responsibility in a clear, compliant, and empathetic manner., • De-escalate sensitive disputes while maintaining financial accuracy and professional transparency.What You Bring, • Experience: 4–5+ years in healthcare billing, claims operations, revenue cycle management, or benefits management., • Domain Expertise: Deep understanding of claims adjudication, cost-share structures, eligibility verification, and accumulator logic., • Analytical Rigor: Experience managing complex billing investigations across multiple systems and performing root-cause analysis., • Systems Fluency: Familiarity with TPA platforms (e.g., Alegeus or similar billing/claims systems)., • Attention to Detail: High precision in reviewing reimbursement payouts and documenting technical discrepancies., • Judgment: Ability to balance speed, accuracy, and sound escalation judgment in a high-volume, fast-paced environment.Bonus:, • Specialized Knowledge: A strong understanding of benefits and fertility-specific insurance knowledge (e.g., cycle-based benefits, fertility medications, and specialized diagnostic coding)., • Proven track record of driving automation and workflow enhancements within claims operations and employer-sponsored benefit reimbursement programs. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, or Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Strategic Finance Associate at Maven, you will: • Become an expert on the underlying data architecture supporting Maven's revenue forecasting and identify ways to automate and optimize our models, • Synthesize data from finance, operations, growth, and clinical functions into unified dashboards and insights that drive strategic decisions., • Streamline reporting and insights delivery; Partner with Client Success and Payer Growth to automate external reporting, ensuring consistent, transparent, and data-backed financial narratives., • 2-3 years of experience in investment banking, consulting, business operations, or as a financial manager at a fast-paced, high-growth startup, • Strong quantitative mindset with expertise in financial modeling, systems design, and process automation., • Comfort working with large, complex datasets and integrating tools such as Looker, SQL, Python, or AI/ML frameworks to derive insights., • Highly self-motivated, with the ability to run against problems with little direction, experience knowing when and how to escalate effectively, • Excellent written, verbal, and interpersonal communication skills, • Superior story-telling and data visualization capabilities, • A track record of thriving in fast paced environments, • Proven ability to build strong cross-functional relationships and manage complex projects across multiple teams, • High energy, high integrity leadership style with a positive outlook, collaborative mindset and entrepreneurial spirit, • Healthcare experience, ideally within early stage, high growth SaaS or subscription-based business models This role requires active work authorization in the US and we are looking for individuals to be based in NYC or SF. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) You will sit at the intersection of provider operations, payments infrastructure, payer integrations, and partner relationships, from provider payment workflows and payment reconciliation to claims submission, 835 remittance processing, payer integrations that connect Maven's financial infrastructure to health plan partners, and clinic portal enhancements that make Maven turnkey for fertility networks and clinic partnerships. This role spans technical depth and financial accountability. Maven processes significant payment volume through systems that require audit-ready accuracy and transparency. You will own the transition from manual to programmatic payment reconciliation, drive claims-based billing readiness (including care management fees as claims, gating significant revenue), ensure payer integrations scale reliably, and build the clinic experience that gives partners real-time visibility into claims status, payments, and reconciliation. You'll work in close coordination with a peer PM who owns the member-side benefits platform, AI-driven adjudication, and the core ledger migration. Clear scope boundaries matter: you own provider-side, clinic-facing, reconciliation, claims billing, and payer integration surfaces. Together you'll ensure Maven's financial infrastructure evolves coherently. You'll partner with engineering, operations, finance, treasury, clinic partnerships, payer partnerships, and analytics to build systems that reduce manual effort, improve accuracy, and make Maven easy for providers, clinics, and payers to work with. AI is central to how you build and what you build, from automating reconciliation and anomaly detection to powering intelligent provider-facing tools. This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence. As Senior Product Manager, Payments, Claims, Payer Integrations & Clinic Experience at Maven, you will: • Own the payments and clinic experience product area: provider payment workflows, payment reconciliation, clinic portal enhancements, claims acceptance from clinic partners, 835 remittance generation, and provider-facing financial operations, • Own payment reconciliation end-to-end: bank file ingestion, automated matching of payer payments to adjudicated claims, exception handling, and downstream billing triggers. Drive the transition from manual to programmatic reconciliation at significant volume, • Own claims-based billing: claim generation, submission, remittance processing, payer claim lifecycle management, and CMAC (care management fees as claims) operational readiness, with specific payer pilot and rollout timelines, • Own and evolve payer integration touchpoints adjacent to claims and payments, including coordination of benefits (COB), insurance discovery, and payer channels, partnering with Benefits & Payments and Eligibility teams, • Build and improve the clinic portal experience, ensuring clinic partners have visibility into claims status, payments, and reconciliation without manual intervention or escalation, • Drive AI integration into payment and claims workflows, automating reconciliation, anomaly detection, and reducing manual operational burden, • Build operational visibility: ensure payment status, claims processing, reconciliation outcomes, and remittance data are instrumented, logged, and accessible to ops teams without engineering intervention, • Translate complex payment, claims, and remittance requirements (EDI 835, provider payment terms, reconciliation rules) into clear product requirements and scalable system designs, • Partner with finance and treasury teams on payment accuracy, audit readiness, and financial reconciliation, • Coordinate with the Benefits & Payments PM on shared infrastructure, ensuring provider-side and member-side payment systems evolve coherently during a major platform migrationWe're looking for you to bring:, • 5+ years of Product Management experience, with hands-on ownership of products involving payments, claims processing, payment reconciliation, or financial operations in a healthcare or fintech context. Healthcare experience strongly preferred, • Direct experience with provider payment systems, claims processing, remittance (835s), or payment reconciliation, matching payments to claims, bank file processing, or financial operations where accuracy and auditability are non-negotiable, • Experience managing financial systems at scale where errors have real dollar consequences, including building for audit readiness and financial transparency, • Comfort working with technical integration challenges, APIs, EDI formats, payment processing systems, cross-system reconciliation, and communicating clearly with engineering and operations partners, • Experience with payer-facing integrations, health plan data exchanges, coordination of benefits, or payer contracting workflows is a plus, • Experience building or improving B2B-facing portals, partner tools, or operational dashboards that serve external users (providers, clinics, partners), • Strong operational instincts. You understand that payment accuracy, timeliness, and transparency are table stakes for partner trust, and you build systems that surface problems before they become escalations, • Experience partnering with finance, treasury, or payment integrity teams on reconciliation, audit, or compliance, • Excited about AI as both a product capability and a development accelerator. You use AI tools in your own work and think about how AI changes the products you build New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Blossom Health exists to solve the mental health epidemic in America by partnering with psychiatrists to expand access to affordable, timely, clinically-effective mental healthcare. Our AI-native care platform is loved by hundreds of clinicians and thousands of patients. We’re a Series A company with $20M+ raised from Headline, Village Global, and the founders of General Catalyst, Flatiron Health, Sword Health, Grow Therapy, Fay, Elemy, Zip, Blank Street, Assured, Bridge, Birches Health, and Enzo Health. The role: We are looking to hire a GTM Revenue Operations Lead to own and define success in our field-sales motion. You will be closely partnered with the founder, the field GTM team, and the product & bizops teams. You will build out our commission & quota plans, territory management, hiring and performance tracking, CRM infrastructure, data enrichment, and more. Why You Should Work Here: * 🚀 Be early in a hyper-growth startup: You'll be part of the foundational early-team of a hyper-scaling startup, with direct exposure to every aspect of the business * 🤝 High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape key decisions and influence company direction. We trust our colleagues to figure out the best path forward - without micromanagement * 🧠 Talent-dense team: Work with a top-percentile team built on mutual respect and admiration, with shared goals, motivations, and vision for the future * 🏃 We move with speed and purpose: Everyday your work will translate into creating a 10x experience for millions of patients in dire need of care and hundreds of thousands of physicians frustrated with modern-day healthcare technology What we're looking for: * Highly motivated, ambitious, and capable - looking to tackle a large, meaningful problem area * Ownership mindset - thinking for the long-term and placing the business and our customers first * High velocity and high excellence - have a real sense of urgency to move quickly and take pride in the quality of your work * An explorer - comfortable with ambiguity and autonomy, seeking to answer questions previously unasked, to leap into the unknown * An optimist - you believe in a tomorrow better than today * A builder - you take joy in bringing new creation to the world, in leveraging technology to make useful things * Humble - you use your gifts in the service of others and understand that success is an output, not an input What you'll do: * Operate at the intersection of GTM, ops, product, and strategy to scale the field-sales motion * Own projects end-to-end, from ideation through execution * Define new processes & technologies to solve previously un-encountered, first-pass problems * Work hand-in-hand with the Founder and other business leaders day-in day-out You'll be a good fit if: * Bachelor's degree or equivalent experience * A strong bias for action - you don't wait to be told, you go ahead and do * 2+ years of professional working experience in a GTM strategy & ops role, ideally for a field-sales motion, at a startup or other high-growth tech-first organization * Authorized to work in the United States * Excited to be in-person in New York City 5 days a week Benefits: * Competitive salary, equity, growth opportunities * Beautiful sunshine and snack-filled office in the heart of Manhattan * Health, dental, and vision insurance * A focus on outcomes, not hours * Team outings, offsites, and unlimited PTO Compensation Range: $100K - $200K

Job Description Blossom Health exists to solve the mental health epidemic in America by partnering with psychiatrists to expand access to affordable, timely, clinically-effective mental healthcare. Our AI-native care platform is loved by hundreds of clinicians and thousands of patients. We’re a Series A company with $20M+ raised from Headline, Village Global, and the founders of General Catalyst, Flatiron Health, Sword Health, Grow Therapy, Fay, Elemy, Zip, Blank Street, Assured, Bridge, Birches Health, and Enzo Health. Why You Should Work Here: * 🚀 Be early in a hyper-growth startup: You'll be part of the foundational early-team of a hyper-scaling startup, with direct exposure to every aspect of the business * 🤝 High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape key decisions and influence company direction. We trust our colleagues to figure out the best path forward - without micromanagement * 🧠 Talent-dense team: Work with a top-percentile team built on mutual respect and admiration, with shared goals, motivations, and vision for the future * 🏃 We move with speed and purpose: Everyday your work will translate into creating a 10x experience for millions of patients in dire need of care and hundreds of thousands of physicians frustrated with modern-day healthcare technology What we're looking for: * Highly motivated, ambitious, and capable - looking to tackle a large, meaningful problem area * Ownership mindset - thinking for the long-term and placing the business and our customers first * High velocity and high excellence - have a real sense of urgency to move quickly and take pride in the quality of your work * An explorer - comfortable with ambiguity and autonomy, seeking to answer questions previously unasked, to leap into the unknown * An optimist - you believe in a tomorrow better than today * A builder - you take joy in bringing new creation to the world, in leveraging technology to make useful things * Humble - you use your gifts in the service of others and understand that success is an output, not an input What you'll do: * Operate at the intersection of product-ops and biz-ops to tackle the highest priority projects within the company * Own projects end-to-end, from ideation through execution * Define new processes & technologies to solve previously un-encountered, first-pass problems * Work hand-in-hand with the Founder and other business leaders day-in day-out You'll be a good fit if: * Bachelor's degree or equivalent experience * A strong bias for action - you don't wait to be told, you go ahead and do * 2+ years of professional working experience outperforming in high-quality environments, such as investment banking, management consulting, public tech company or venture backed startup, or similar * Authorized to work in the United States * Excited to be in-person in New York City 5 days a week Benefits: * Competitive salary, equity, growth opportunities * Beautiful sunshine and snack-filled office in the heart of Manhattan * Health, dental, and vision insurance * A focus on outcomes, not hours * Team outings, offsites, and unlimited PTO Compensation Range: $100K - $150K

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the Role We’re looking for a creative, data-driven Influencer Marketing Associate to help drive brand and product awareness through innovative creator partnerships. This role will predominantly focus on high-impact strategic initiatives—think product launches, geo expansions, and entering new creator verticals—where you’ll often be building relationships and playbooks from scratch. If you thrive going 0-to-1 in fast-moving environments, love the challenge of tapping into new creator niches across global markets, and do your best work under pressure with tight timelines, this role is for you. You’ll own the influencer campaign process end-to-end—from sourcing and contracting talent, to launching and analyzing performance. You’ll combine a strong aesthetic sensibility with sharp analytical skills, using insights to iterate and improve campaign performance over time. Key Responsibilities * Source, evaluate, and onboard creators and influencers who align with our brand voice and goals, including identifying and building relationships with new creator niches across global markets * Negotiate contracts and manage budgets to ensure optimal ROI for influencer partnerships * Develop and execute multi-channel influencer campaigns across platforms like TikTok, Instagram, LinkedIn, and emerging social spaces, with a focus on strategic initiatives such as product launches and geo expansions * Write campaign briefs that inspire creators and ensure deliverables are aligned with brand standards, adapting messaging for different regions and cultural contexts * Collaborate cross-functionally with the broader Marketing team (Paid, Organic Social, Content) to integrate influencer strategy into holistic brand and performance efforts * Track, measure, and report on performance metrics—providing actionable insights to refine strategy and drive continuous improvement * Manage relationships with creators and agencies to scale programs efficiently * Stay on top of social media and influencer trends, identifying new opportunities for growth—especially in emerging global markets and creator communities Preferred Qualifications * 2–3 years of experience in influencer or creator marketing, ideally within a fast-paced startup or consumer brand * Proven track record of managing influencer campaigns from end-to-end, including negotiation and performance analysis * Strong understanding of influencer analytics, campaign tracking tools, and performance measurement * Excellent written and verbal communication skills, with a keen eye for brand tone and aesthetics * Highly organized, able to juggle multiple projects and meet deadlines under pressure * Resourceful, creative problem solver who thrives in an entrepreneurial environment * (Bonus) Experience in video-first social platforms, creator economy, or social commerce Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $70K - $90K

Job Description Blossom Health exists to solve the mental health epidemic in America by partnering with psychiatrists to expand access to affordable, timely, clinically-effective mental healthcare. Our AI-native care platform is loved by hundreds of clinicians and thousands of patients. We’re a Series A company with $20M+ raised from Headline, Village Global, and the founders of General Catalyst, Flatiron Health, Sword Health, Grow Therapy, Fay, Elemy, Zip, Blank Street, Assured, Bridge, Birches Health, and Enzo Health. The role: We are looking to hire a GTM Sales Operations & Strategy Lead to own and define success in our field-sales motion. You will be closely partnered with the founder, the field GTM team, and the product & bizops teams. You will build out our commission & quota plans, territory management, hiring and performance tracking, CRM infrastructure, data enrichment, and more. Why You Should Work Here: * 🚀 Be early in a hyper-growth startup: You'll be part of the foundational early-team of a hyper-scaling startup, with direct exposure to every aspect of the business * 🤝 High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape key decisions and influence company direction. We trust our colleagues to figure out the best path forward - without micromanagement * 🧠 Talent-dense team: Work with a top-percentile team built on mutual respect and admiration, with shared goals, motivations, and vision for the future * 🏃 We move with speed and purpose: Everyday your work will translate into creating a 10x experience for millions of patients in dire need of care and hundreds of thousands of physicians frustrated with modern-day healthcare technology What we're looking for: * Highly motivated, ambitious, and capable - looking to tackle a large, meaningful problem area * Ownership mindset - thinking for the long-term and placing the business and our customers first * High velocity and high excellence - have a real sense of urgency to move quickly and take pride in the quality of your work * An explorer - comfortable with ambiguity and autonomy, seeking to answer questions previously unasked, to leap into the unknown * An optimist - you believe in a tomorrow better than today * A builder - you take joy in bringing new creation to the world, in leveraging technology to make useful things * Humble - you use your gifts in the service of others and understand that success is an output, not an input What you'll do: * Operate at the intersection of GTM, ops, product, and strategy to scale the field-sales motion * Own projects end-to-end, from ideation through execution * Define new processes & technologies to solve previously un-encountered, first-pass problems * Work hand-in-hand with the Founder and other business leaders day-in day-out You'll be a good fit if: * Bachelor's degree or equivalent experience * A strong bias for action - you don't wait to be told, you go ahead and do * 2+ years of professional working experience in a GTM strategy & ops role, ideally for a field-sales motion, at a startup or other high-growth tech-first organization * Authorized to work in the United States * Excited to be in-person in New York City 5 days a week Benefits: * Competitive salary, equity, growth opportunities * Beautiful sunshine and snack-filled office in the heart of Manhattan * Health, dental, and vision insurance * A focus on outcomes, not hours * Team outings, offsites, and unlimited PTO Compensation Range: $100K - $200K

Job Description Blossom Health exists to solve the mental health epidemic in America by partnering with psychiatrists to expand access to affordable, timely, clinically-effective mental healthcare. Our AI-native care platform is loved by hundreds of clinicians and thousands of patients. We’re a Series A company with $20M+ raised from Headline, Village Global, and the founders of General Catalyst, Flatiron Health, Sword Health, Grow Therapy, Fay, Elemy, Zip, Blank Street, Assured, Bridge, Birches Health, and Enzo Health. Why you should work here: * 🚀 Hyper-growth environment: Get firsthand exposure to how a startup scales from 0→1→n, with visibility across product, engineering, and operations * 🤝 High trust and autonomy: You’ll own meaningful projects from day one and shape both technical decisions and product direction. We trust engineers to figure out the best path forward - without micromanagement. * 🧠 Talent-dense team: Work with a top-percentile team built on mutual respect and admiration, with shared goals, motivations, and vision for the future. * ⚡ Real impact: Your code will directly improve access to mental health care for thousands of patients and clinicians What we're looking for: * Highly motivated, ambitious, and capable - looking to tackle a large, meaningful problem area * Ownership mindset - thinking for the long-term and placing the business and our customers first * High velocity and high excellence - have a real sense of urgency to move quickly and take pride in the quality of your work * An explorer - comfortable with ambiguity and autonomy, seeking to answer questions previously unasked, to leap into the unknown * An optimist - you believe in a tomorrow better than today * A builder - you take joy in bringing new creation to the world, in leveraging technology to make useful things * Humble - you use your gifts in the service of others and understand that success is an output, not an input What you'll do: * Design and build scalable, reliable systems powering core product workflows * Ship high-quality code that balances speed and technical rigor * Proactively identifying and resolving system reliability risks, owning uptime, observability, and performance as first-class engineering concerns * Leverage cutting-edge AI to create intuitive and novel clinician and patient experiences * Conduct thoughtful code reviews and provide technical mentorship, raising the bar for engineering excellence across the team and beyond You'll thrive here if you: * Have a bachelor's degree or equivalent experience in Computer Science or related field * Have 2+ years of professional working experience outperforming in high-quality environments * Excel at building production systems end-to-end with minimal oversight * Are fluent in TypeScript and/or Python (experience with LLM-powered apps preferred) * Are comfortable with traversing the software stack and picking up the latest technologies to drive technical outcomes * Love autonomy, ambiguity, and ownership * Are authorized to work in the U.S. and excited to be in-person in NYC 5 days a week Benefits: * Competitive salary, equity, growth opportunities * Best-in-class health, dental, and vision insurance * A focus on outcomes, not hours, with unlimited PTO * Team outings, offsites, and a sunny NYC office stocked with snacks Compensation Range: $150K - $220K

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) We're looking for a Senior Analyst, Workforce Management to own demand and supply forecasting across Maven's multiple member-facing services and workflows, monitor operational metrics, and optimize Maven's workforce to ensure service level objectives are met while balancing cost. This role sits at the intersection of data, operations, and strategy, translating complex demand signals into workforce decisions that allow Maven's frontline teams to meet our members when they need us most. As the WFM subject matter expert at Maven, you'll take what we do today and make it materially better — building the models, planning cadence, and analytics infrastructure behind our workforce strategy. You'll partner closely with Finance, Operations, and Product to design processes that are data-driven and built to evolve with the business. How equity and inclusion shows up for this team: It's important that we have a culturally diverse team, as that is reflective of our diverse membership, which is something we strive to achieve. What you'll own • Develop and improve complex demand forecasting models across our multiple workflows / channels, translating demand trends into forward-looking workforce strategy., • Own supply forecasting and capacity planning across the multiple channels / workflows — translating demand into staffing requirements by skill, shift, and channel, factoring in shrinkage, attrition, and ramp., • Drive the ongoing planning cadence that hits service level targets while protecting unit economics — quantifying and communicating the cost/SL tradeoff to leadership., • Drive forecast accuracy autonomously — modeling, back-testing, and iterating. You define the accuracy bar and raise it quarter over quarter., • Build and maintain workforce reporting infrastructure and dashboards that give operational leaders real-time visibility — and use them to drive RCA when SL or cost variances occur., • Identify gaps in current analytics and operational workflows, then drive solutions — not just recommendations., • Create automated systems for tracking and reporting key performance metrics, leveraging AI tooling to reduce manual lift and increase signal quality., • Develop Standard Operating Procedures to ensure processes are repeatable and scalable., • Serve as the WFM partner to Finance, Operations leads, Product, and Analytics — gathering inputs, sharpening forecasts, and ensuring workforce decisions are grounded in data and aligned to organizational goals. Minimum qualifications • 5+ years of WFM experience in a scaled B2C CX organization (contact center, member services, or comparable). You've owned forecasting and capacity planning across multiple channels and queues — not just executed someone else's plan., • Experience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels, including shrinkage modeling, shift bidding, PTO processes, and capacity planning inputs., • Track record managing intraday operations — monitoring real-time queues, adjusting staffing plans, communicating deviations, and executing mitigation tactics to protect SLAs., • Demonstrated ability to drive RCA on SL misses and cost overruns — decomposing variances into drivers and turning findings into model and operational improvements., • Ability to translate operational insights into system configuration recommendations, including routing logic, skill assignments, and WFM tool optimization to improve accuracy and workflow efficiency., • Strong analytical skills and data storytelling — you can present a clear narrative with data to operations, finance, and executive audiences., • Experience analyzing large data sets to draw insights and inform operational decisions; advanced Excel/Sheets modeling., • Self-directed: can scope the work, build the model, and drive adoption without being managed to it., • Comfortable navigating ambiguity, unknowns, and moving fast., • Operational mindset with ability to build efficient, repeatable processes., • Exceptionally strong attention to detail., • Clear verbal and written communication. Preferred qualifications • Experience forecasting across multiple workflows/channels, queues, or skill groups concurrently., • Experience with WFM platforms (NICE, Verint, Assembled, Playvox, Zendesk, or similar)., • Looker or similar BI software., • Scaled CX operations and B2C industry experience. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Medical and Health Science Content Expert Type: Contract Compensation: $40–$90/hour Location: Remote Commitment: 10+ hours/week Role Responsibilities • Author original health and medicine questions that test deep conceptual understanding. Ensure questions are unambiguous, self-contained, and precisely defined., • Rate each question's difficulty as Medium, Hard, or Expert. Provide 1 correct answer and 9 plausible but subtly incorrect alternatives., • Write step-by-step Chain-of-Thought solutions with clear, concise reasoning in markdown format., • Supply 1–5 academic references per question from reputable sources such as peer-reviewed journals and clinical guidelines. Must-Have • MD, DO, PhD, or doctoral candidate in Medicine, Biomedical Sciences, Public Health, or a closely related field., • Master's degree considered for candidates with exceptional depth in a specific subdomain., • Strong command of graduate-level medical knowledge, clinical reasoning, and biomedical research methodology.

Job Description Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market. About the role Arlo quotes small businesses using AI-powered underwriting that predicts individual risk to determine group rates. But accurate pricing requires more than historical data alone — at the time of quoting, additional signals like prior rates, aggregate claims history, and self-reported health information can meaningfully sharpen our view of a group's risk profile. This role sits at the center of four connected problems: learning from post-policy data to understand where our risk blindness lies, building automated quoting systems that act on softer signals, understanding how algorithmic changes ripple through to sales outcomes, and maintaining the integrity of the data pipelines that underpin all of it. What you'll work onPost-quoting intelligence * Emerging risk detection. Analyze early-period claims data to surface patterns that indicate risk was underestimated at quoting — and quantify the gap. * Blindness measurement. Build frameworks to systematically identify where the external claims database is incomplete or lagged, and estimate the magnitude of those gaps. * Rate determination. Develop calibration factors that translate soft signals — based on competitive information, econometrics and emerging events — into rate adjustments layered on top of core model output. * Feedback loop infrastructure. Create pipelines that carry post-quoting learnings back into upstream models so calibration improves continuously. Auto-quoting automation * Multi-signal fusion. Design models that ingest heterogeneous inputs and synthesize them into an enriched risk view that reduces reliance on manual review. * Confidence scoring. Build the logic that decides when a quote can be issued automatically versus routed to a human, minimizing queue volume without increasing adverse selection. * Threshold and rule design. Collaborate with underwriting to set and validate auto-issuance decision thresholds, and monitor their performance over time. Sales performance analytics * Algorithm impact attribution. When we adjust rating algorithms, tighten auto-quoting rules, or change data quality requirements, measure the downstream effect on quote volume, win rates, and sales conversion — and distinguish model-driven changes from market-driven ones. * Sales funnel diagnostics. Identify where quote kickouts, rate changes, or data submission friction are creating drop-off in the sales pipeline, and quantify the cost of each leakage point. * Data quality incentive analysis. Understand whether brokers and groups that provide richer data at submission (more complete census, aggregate claims, prior rates) achieve better pricing outcomes — and help us make that case externally. Data ingestion and pipeline integrity * Ingest delay profiling. Map the latency characteristics of our live policy data — claims, enrollment, eligibility — and identify which delays are structural versus operational, and where they introduce systematic bias into our models. * Consistency monitoring. Build checks and alerting for data inconsistencies across our ingestion layer: duplicate records, mismatched member IDs, enrollment timing gaps, and reporting lags from carriers or TPAs. * Upstream data partnerships. Work with engineering and data teams to document known data quality issues, prioritize fixes, and maintain a clear picture of what the data can and cannot reliably support at any given point. What we're looking for Required * 3–5 years in a data science or quantitative analyst role * Proficiency in Python (scikit-learn, pandas, statsmodels) and SQL * Experience building and validating predictive models end-to-end * Comfort working with messy, inconsistent real-world datasets * Experience designing or auditing data pipelines for quality and consistency * Ability to communicate model behavior and business impact clearly to non-technical stakeholders Nice to have * Background in insurance, actuarial data, or healthcare claims * Experience with GLMs, survival analysis, or credibility theory for pricing * Familiarity with group health underwriting or broker distribution models * Experience building confidence-based routing or triage systems * Exposure to sales funnel analytics or conversion attribution * Familiarity with MLflow, dbt, or similar tooling How you'll work * You'll be an individual contributor embedded with underwriting, pricing, and sales teams — with direct access to the people who use your outputs daily. * You'll own projects from data exploration through to production deployment and monitoring, without a separate ML engineering handoff layer. * Work spans Python-based modeling and SQL-driven analysis equally; both matter. * Your models directly influence pricing decisions and sales outcomes, so accuracy, explainability, and sound uncertainty quantification are all first-class concerns. * You'll work closely with engineering on data ingestion questions — this role requires comfort sitting at the boundary between data science and data engineering. Why Join Arlo: * High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. * Join an important mission: Your work directly influences how people access care and improves lives at scale. * Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. * Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. * High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Operations, the Operations Supervisor oversees the operations of the facility, including maintenance, repairs, fire safety, kitchen operations, and security, during his/her assigned shift. He/she also works closely with the management team to optimize the delivery of program goals and client services. Program/Facilities • Supervises and provides leadership and training for operations staff during his/her assigned shift., • performs the duties of operations staff in their absence, including but not limited to the cook, security, and maintenance positions., • Ensures the safety of clients and staff by complying with all safety requirements., • Screens client arrivals for immediate needs, provides services, and/or makes appropriate referrals, as mandated by the program., • Supervises security staff during the assigned shift., • Assists in monitoring resident/client medication as required., • Supervises maintenance staff during the assigned shift., • Supervises kitchen staff and operations as required by the program., • Enforces building rules and regulations and reports discrepancies to the Director of Operations., • Assists with client relocations as needed., • Supervises and/or performs building security operations and front-desk duties, as needed., • Performs emergency response, including CPR, defibrillation, AED, and first aid, as needed., • Assesses facility maintenance needs., • Reports emergency facility issues as required., • Oversees all incident reporting and appropriate log entries during assigned shifts, as required in the incident reporting policy. Education and Experience • A high school diploma, GED, or equivalent is preferred., • Minimum of two years of building operations and security experience, with at least one year of supervisory experience preferred., • Experience with the homeless, persons living with mental health conditions, and the substance abuse population is preferred., • Good verbal and written communication skills., • Good interpersonal skills and the ability to work independently or in a team. DHS Funded Programs: • First Aid, CPR, and AED—the ability to obtain within three months., • Food Handler certification—the ability to obtain it within three months., • Valid Security Guard License - Required These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the role Our product engineers own end-to-end product experiences for creative workflows—pushing the boundaries of what’s possible in the browser by building sophisticated creative tools that span delightful user interfaces, video & graphics rendering, and the integration of large generative AI models. As a small, collaborative team, our product engineers are trusted with a high degree of ownership and agency—directly influencing what we build and how we build it. Responsibilities * Ship end-to-end product experiences for creative workflows, owning features from initial concept through production and iteration * Push the boundaries of what’s possible in the browser, building highly polished, performant user experiences for complex, media-rich creation and interaction * Build full-stack solutions that balance performance, scalability, and extensibility—including APIs, data flows, and services that support real-time and asynchronous workflows * Understand the capabilities and limitations of modern AI systems and work with the team to integrate them thoughtfully into product surfaces * Instrument, experiment, and iterate rapidly in production, using data, A/B tests, and user feedback to guide decisions What makes you a great fit * 2+ years of professional industry experience * Excellent engineering taste combined with a strong sense of practicality and time-management * Able to operate effectively in an extremely fast-paced environment as well as scope and deliver projects end-to-end * Strong full-stack development experience with modern web development technologies (React, TypeScript, Python, Node.js), API frameworks, and cloud platforms * Strong understanding of computer science fundamentals (algorithms and data structures) Even better if… * Experience with complex rendering or real-time media processing * You are grounded, collaborative, and willing to do whatever it takes to help the team win * You have been a startup founder or an early engineer at one Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $275K

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Social Services, the Peer Specialist provides and documents individualized services to assigned clients/tenants and promotes their self-determination, decision making and ability to live independently. • Provides services and support for clients including but not limited to assessment, problem-solving, skills modeling, advocacy, training on daily living skills, and money management skills development., • Conducts field work including but not limited to home visits, escorting clients to appointments, and outreach., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations., • Attends staff meetings, professional training, and supervisory sessions, as required., • Maintains relationships with community services and resources., • Performs all other duties as assigned. Qualifications • High School diploma or GED required., • Completion of Peer Advocacy/Specialist Training Program preferred., • Experience using behavioral health services (mental health, co-occurring substance use treatment) and/or involvement in the justice system., • Clean drivers license a plus., • Veterans and/or experience with veterans preferred., • Experience with homeless, people living with mental health condition and substance abuse population preferred., • Good computer skills and/or ability to learn computer programs including Microsoft Office (i.e., Word, Outlook, Excel, etc.) and client data programs such as AWARDS., • Good written and verbal communication skills., • Good interpersonal skills and ability to work as part of a team. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the Role Mirage is seeking a Research Engineer to build and scale systems for training and deploying large language models for multimodal creative tasks, specifically focusing on video analysis pipelines. You’ll work closely with researchers to turn ideas into high-performance systems that power new product capabilities. This role emphasizes efficiency, scalability, and robustness across the full LLM lifecycle. Responsibilities * Build pipelines for large-scale LLM training and fine-tuning, optimizing data loaders for high-bandwidth multimodal datasets * Optimize training and inference performance * Implement distributed systems for scalable experimentation * Improve latency, throughput, and cost efficiency for complex multimodal inputs and structured generation * Support deployment of LLM systems into production environments * Develop tools for evaluation, monitoring, and iteration What makes you a great fit * 2+ years of professional industry experience * Strong experience with large-scale ML systems * Proficiency in PyTorch, CUDA, Triton, and distributed training * Experience optimizing LLM training or inference * Strong systems intuition (memory, compute, throughput tradeoffs) * Ability to bridge research and production * Strong software engineering and debugging skills Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $275K

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Medical and Health Science Content Expert Type: Contract Compensation: $40–$90/hour Location: Remote Commitment: 10+ hours/week Role Responsibilities • Author original health and medicine questions that test deep conceptual understanding. Ensure questions are unambiguous, self-contained, and precisely defined., • Rate each question's difficulty as Medium, Hard, or Expert. Provide 1 correct answer and 9 plausible but subtly incorrect alternatives., • Write step-by-step Chain-of-Thought solutions with clear, concise reasoning in markdown format., • Supply 1–5 academic references per question from reputable sources such as peer-reviewed journals and clinical guidelines. Must-Have • MD, DO, PhD, or doctoral candidate in Medicine, Biomedical Sciences, Public Health, or a closely related field., • Master's degree considered for candidates with exceptional depth in a specific subdomain., • Strong command of graduate-level medical knowledge, clinical reasoning, and biomedical research methodology.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Medical and Health Science Content Expert Type: Contract Compensation: $40–$90/hour Location: Remote Commitment: 10+ hours/week Role Responsibilities • Author original health and medicine questions that test deep conceptual understanding. Ensure questions are unambiguous, self-contained, and precisely defined., • Rate each question's difficulty as Medium, Hard, or Expert. Provide 1 correct answer and 9 plausible but subtly incorrect alternatives., • Write step-by-step Chain-of-Thought solutions with clear, concise reasoning in markdown format., • Supply 1–5 academic references per question from reputable sources such as peer-reviewed journals and clinical guidelines. Must-Have • MD, DO, PhD, or doctoral candidate in Medicine, Biomedical Sciences, Public Health, or a closely related field., • Master's degree considered for candidates with exceptional depth in a specific subdomain., • Strong command of graduate-level medical knowledge, clinical reasoning, and biomedical research methodology. #hiringmercor

Job Description Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market. About the Role We are building an AI-native health plan and need to build several functions, capabilities and teams over the course of the next few months and years. Your role will be to beachhead these initiatives, bring them from 0 to 1 and set them up for success. You will be working directly with Arlo's founders to act as a thought partner, lead strategic, cross-functional projects and spin up new functions. Here are some example projects you would be leading: * Design and drive key marketing experiments * Setup a clinical team * Architect partnerships with key distribution partners * Setup an insurance captive company What You Will Do * Execute on Strategic Projects: Plan and execute key initiatives in close collaboration with Arlo's founders * Spin up new functions: Design, build and operationalize new functions (prototype & run new processes/ capabilities, define new team roles, manage transition from "prototype into production") * Recruit, Onboard and Scale new Teams: You will be working closely with Arlo's talent lead to ensure your new functions are properly staffed. onboarded and can thrive moving forward. * Strategic Support: Support founders with planning, decision making and operational follow-through What We Are Looking For * 5+ years of experience in a high-intensity settings (consulting, investment banking, high growth startup, etc.) * Ability to operate as a generalist and learn extremely fast to dive deep into a topic (T-shaped profile). * Strong bias for action, sense of ownership, and ability to dive into the weeds. * Strong analytical and problem-solving skills; comfortable working with metrics and data. * High emotional intelligence, integrity, and collaborative spirit. Bonus Points: * Evidence of building or scaling functions or teams at an early or fast-growing company. * Ex-Founders are highly welcome to apply Process This is what you can expect when we like your application: * 30 minute call with Rachelle (Talent Lead) * 30-minute introductory call with Jan-Felix (CEO & Co-Founder) * 30-min call with Karthik (Co-Founder) * Take-home case study * Onsite/ Virtual Onsite * Reference Calls Compensation $175,000 – $225,000 per year + equity Why Join Arlo: * High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. * Join an important mission: Your work directly influences how people access care and improves lives at scale. * Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. * Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. * High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Operations and/or Operations Supervisor, the Maintenance Worker individually or in a team performs routine and comprehensive general maintenance and cleaning of the facility and equipment in compliance with Urban Pathways and funding and regulatory agencies regulations, policies and procedures. • Maintains, cleans, repairs and ensures the safety of the building as instructed by the Director of Operations., • Mops, cleans, strips, and buffs floors as scheduled., • Provides facility with consistent assessment of maintenance needs., • Maintains all aspects of the physical facility in proper order as well as coordinates with the Director of Operations to develop a preventative maintenance plan., • Paints, changes light bulbs, and performs minor repairs. Qualifications • High School Diploma, GED or equivalent preferred., • Minimum of one year of experience in building maintenance and janitorial duties or equivalent of experience., • Experience with homeless, persons living with mental illness and substance abuse population preferred., • Valid driver’s license with clean driving record preferred., • OSHA license a plus., • CPR and First Aid required within 3 months of hire., • AED preferred. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the role This role focuses on designing and building intelligent systems that power creative workflows for short-form video. You’ll help shape how AI-driven experiences reduce friction, accelerate learning, and unlock new creative possibilities for our users—while experimenting with emerging models and techniques to bring these experiences to life in production. Applied AI engineers work across product, machine-learning, and systems engineering—owning meaningful problems end-to-end and helping define how our models are used across the product. Responsibilities * Build and ship end-to-end AI-powered products and systems that meaningfully improve creative workflows, balancing quality, performance, and reliability * Integrate state-of-the-art models, combining internal research and external capabilities to unlock new product experiences * Measure and improve system quality in production, using experimentation, evaluation frameworks, and real-world feedback to guide iteration * Design the systems that support intelligent behavior, including how models gather context, make decisions, and operate efficiently at scale What Makes You a Great Fit * 5+ years of professional industry experience * A track record of designing and developing ML systems in production * Deep experience with context engineering: RAG systems, token optimization, context management at scale * Experience building evaluation systems and agentic infrastructure (context gathering, tool selection) * Exceptional problem solving fundamentals and ability to learn quickly in a rapidly evolving space * Able to operate effectively in an extremely fast-paced environment and scope and deliver projects end-to-end Even better if... * You have worked with multi-agent architectures * You have experience fine-tuning LLMs for specific use cases * You have a pulse on where generative media and agentic AI technology is going * You are grounded, collaborative, and willing to do whatever it takes to help the team win * You have been a startup founder or an early engineer at one Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $185K - $285K

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the Role Mirage is seeking a Research Scientist to push the boundaries of large language models for multimodal creative tasks. You’ll develop new approaches for adapting and extending LLMs to understand and operate over complex, real-world data, particularly video This role focuses on advancing model capabilities, improving reasoning and control, and enabling new forms of interaction between language and time-based media. Responsibilities * Develop novel approaches for training and adapting large language models * Design new objectives, datasets, and fine-tuning strategies * Explore multimodal reasoning and structured generation * Run systematic experiments to improve model behavior and reliability * Design evaluation frameworks for complex, real-world tasks in video analysis * Analyze failure modes and iterate on model improvements What makes you a great fit * MS/PhD in ML, CS, or related field * Strong track record in LLMs, NLP, video understanding, or multimodal learning * Deep understanding of transformers and modern LLM techniques * Experience with fine-tuning, alignment, or post-training methods, especially for adapting models to generate structured outputs * Strong experimental rigor and research taste Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $275K

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the role Backend engineering at Mirage isn’t narrowly defined. We work across product, platform, and machine learning—building the systems, services, APIs, and ML pipelines that power all of our product surfaces. You’ll own critical backend systems end-to-end, partnering closely with product, design, client, and AI teams to turn ambitious ideas into reliable, scalable production systems. This opportunity is ideal for engineers who enjoy solving complex technical problems while staying connected to product and user outcomes. Responsibilities * Design, build, and own backend systems end-to-end, including services, APIs, data pipelines, and infrastructure that power our products * Solve complex technical challenges across distributed systems, scaling, concurrency, and performance * Integrate and operate large generative AI models in production—deploying, serving, and scaling systems that combine internal research and external capabilities to unlock new product experiences. * Instrument, experiment, and iterate in production to continuously improve system and product quality * Design and operate core platform infrastructure, including integrations with third-party providers, storage systems, security, and internal APIs What Makes You a Great Fit * 2+ years of professional industry experience * A track record of shipping high‑impact systems and/or products in production * Exceptional problem solving fundamentals and ability to learn * Excellent engineering taste combined with a strong sense of practicality and time-management * Able to operate effectively in an extremely fast-paced environment as well as scope and deliver projects end-to-end Even better if... * You have worked extensively with LLMs, generative media models, and have a pulse on where the technology is going * You are grounded, collaborative, and willing to do whatever it takes to help the team win * You have been a startup founder or an early engineer at one Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $275K

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) Responsibilities * Partner closely with the executive and product teams to shape product vision, strategy, and long-term roadmap, influencing high-level business and product decisions. * Own complex, cross-functional product initiatives from concept through launch, driving design strategy and execution across multiple workstreams. * Translate ambiguous business and user problems into clear, actionable design frameworks, user journeys, and high-fidelity prototypes. * Lead and elevate product thinking across the organization by articulating clear design rationale grounded in user insights, data, and business objectives. * Drive and synthesize qualitative and quantitative research to inform product direction, identify opportunity areas, and validate solutions. * Establish, scale, and evolve a robust design system to ensure cohesion, quality, and efficiency across all product surfaces. * Provide mentorship and design leadership through thoughtful critique, feedback, and guidance to other designers and cross-functional partners. * Champion user-centric decision-making at every stage of the product lifecycle while balancing technical constraints and business priorities. * Proactively identify opportunities to improve product experience, workflows, and internal processes. * Stay ahead of emerging design patterns, technologies, and industry trends, bringing forward-thinking ideas into the product organization. Requirements * 7+ years of experience in product design, with demonstrated ownership of complex, consumer-facing digital products (mobile and/or desktop). * Proven track record leading end-to-end design initiatives from strategy through launch, with measurable impact. * Strong systems thinker with experience building or scaling design systems. * Portfolio demonstrating strategic problem framing, high-quality execution, and shipped work. * Deep proficiency in modern design and prototyping tools * Experience influencing and collaborating with cross-functional partners, including product, engineering, and executive stakeholders. * Ability to thrive in fast-paced, ambiguous environments and drive clarity. * Strong communication skills and a solid understanding of technical constraints and trade-offs. Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $250K

Job Description Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: The VP of Marketing will be a key driver of Alpaca's growth engine, reporting directly to the Chief Revenue Officer (CRO). This individual will own the marketing function globally across brand, content, GEO (Generative Engine Optimization), B2B and B2B2C growth, and international go-to-market. This is a hands-on, strategic, and highly cross-functional role for a world-class storyteller and operator who can translate complex technology into simple, compelling narratives that resonate across enterprise markets. What You'll Be Doing Operate with a Quantified, Pipeline-First Mindset: Every initiative is anchored to pipeline and revenue impact — you define success metrics upfront, model expected lift (using available data like CRM, product usage, or lifecycle signals), and prioritize ruthlessly based on ROI in a lean environment Build and Scale the Global Marketing Function. Design, operationalize, and lead a unified marketing strategy that aligns with the CRO's revenue goals and Alpaca's multi-geography expansion. Build an elite, metrics-driven team across brand, digital, partnerships, and demand generation. Own End-to-End Marketing Strategy & Creative B2B Growth Develop and execute multi-channel B2B and B2B2C campaigns that drive brand awareness, enterprise pipeline generation, partner activation, and end-user adoption. Rather than relying on massive media spend, you will architect creative, high-impact growth motions to penetrate key verticals and geographies. Define the strategy for how Alpaca speaks to fintechs, financial institutions, developers, and enterprise decision-makers. Executive Brand Ownership Set and elevate Alpaca's global brand narrative. Ensure consistency across every region, channel, partner, and product line. Shape our market positioning across the US, Canada, UAE, Saudi Arabia, Singapore, India, Latin America, the UK/EU, and beyond. Content, GEO, and Thought Leadership Create a world-class content engine that supports enterprise penetration, technical storytelling, and developer education. Own Alpaca's GEO (Generative Engine Optimization) strategy to ensure we are the authoritative voice in AI-driven search and discovery for brokerage, fintech infrastructure, and global markets. Data-Driven Decision Making Champion a culture of experimentation and analytics. Leverage deep knowledge of demand generation to use customer insights and funnel analytics to inform investment decisions. Design and execute nurture programs and conversion strategies, with every initiative tied back to revenue and measurable outcomes. Global Collaboration and GTM Integration Partner closely with Product Marketing (housed within the Product team), Sales, Engineering, and Regulatory teams to align marketing execution with the broader GTM strategy. Ensure seamless integration between regional marketing efforts and global demand generation to support the sales organization. Event Marketing and Brand Initiatives Own the strategy and execution for Alpaca's global event footprint (conferences, partner summits, and regional activations) to drive enterprise leads and brand equity. Oversee holistic brand touchpoints that strengthen customer affinity (including website stewardship and swag programs). Partnering with Communications, the SVP, Marketing, will work in lockstep with the Head of Communications to maximize PR and earned media efforts for demand generation. While the Head of Comms leads corporate PR and media relations, you will collaborate to turn press coverage into high-impact marketing assets and align the media calendar with B2B campaign launches. Together, you will ensure a unified voice across the industry, ensuring that every major announcement or thought leadership piece is optimized for GEO and serves as a catalyst for the enterprise sales funnel. Who We're Looking For Experience & Background • 10+ years of progressive marketing leadership experience, with 5–8+ years in senior management roles., • Proven track record in B2B demand generation and brand building within global organizations., • Fintech, SaaS infrastructure, payments, brokerage, or financial services experience strongly preferred., • Deep understanding of B2B and B2B2C growth motions, enterprise buyer psychology, and API-driven adoption cycles., • Collaborative leader with a proven ability to mentor global teams and work effectively under a revenue-focused reporting structure., • Exceptional storyteller who can translate technical products into compelling narratives for C-suite customers., • Mastery of Enterprise Marketing: Proven ability to navigate long sales cycles, account-based marketing (ABM), and high-contract-value decision-making processes., • Advanced knowledge of GEO (Generative Engine Optimization) and modern content distribution., • Results-driven with a passion for innovation and "scrappy" enterprise experimentation., • Comfortable operating in a high-velocity, high-ambiguity environment., • Global mindset with cultural fluency across North America, MENA, APAC, and LATAM.How We Take Care of You:, • Competitive Salary & Stock Options, • Health Benefits, • New Hire Home-Office Setup: One-time USD $500 Recruitment Privacy Policy

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Steward is responsible for maintaining kitchen cleanliness, sanitation, and organization, supporting the back-of-house team in a fast-paced luxury dining environment. This is a full-time position with an hourly compensation rate of $29.00 an hour. DUTIES AND RESPONSIBILITIES * Wash, sanitize, and store dishware, utensils, and kitchen equipment. * Maintain a clean, organized, and efficient dish station. * Assist chefs with basic prep tasks, including ingredient cleaning and storage. * Monitor and restock clean service ware for seamless kitchen operations. * Ensure compliance with health and safety sanitation protocols. Qualifications * Previous experience in kitchen sanitation or stewarding preferred. * Understanding of food safety regulations and HACCP guidelines. * Ability to lift up to 50 lbs and stand for extended periods. SKILLS * Strong physical endurance and ability to work in a high-paced environment. * Attention to detail in kitchen hygiene and equipment handling. * Ability to multitask and support multiple kitchen stations as needed. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift or prolonged standing for a period * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: Our Data Center Facilities team is at the forefront of the shift to the Intelligence Age, re-engineering the physical layer to support the unprecedented power and thermal demands of next-generation AI hardware, such as NVIDIA's H100 and Blackwell architectures. We are a high-impact, cross-functional group of technical experts dedicated to solving complex infrastructure challenges, from transitioning suites to 80kW+ per-rack densities to implementing advanced liquid-cooling methodologies. In this role, you will collaborate with MEP consultants and operational stakeholders to manage multi-million-dollar retrofits, ensuring our physical infrastructure remains a catalyst—not a bottleneck—for global AI ambitions. We thrive on technical precision and mission-critical reliability, building the foundation for the next era of computing. About the role: • As our Staff, Data Center Augmentation Engineer, you will be the bridge between our current infrastructure and the future of AI. You will lead the engineering efforts to upgrade, expand, and optimize our data center footprint to support high-density AI workloads. This isn't just about keeping the lights on—it's about re-engineering the power and cooling envelopes to accommodate the next generation of compute.Who You Are:, • Expansion Coordination: Lead the technical planning and execution of data center augmentations and retrofits, where we are adding load into existing spaces., • High-Density Design: Work with the design and capacity teams to complete the design and planning for power expansions. and oversee the implementation of power and cooling solutions specifically for AI hardware., • Infrastructure Strategy: Evaluate existing electrical and mechanical capacities to determine the feasibility of 50kW–100kW+ rack densities., • Vendor & Project Management: Coordinate with MEP (Mechanical, Electrical, and Plumbing) consultants, general contractors, and hardware vendors to ensure projects are delivered on time and within "mission-critical" tolerances., • Risk Mitigation: Conduct Method of Procedure (MOP) and Standard Operating Procedure (SOP) reviews to ensure augmentations do not disrupt existing live operations., • Education: Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a related technical field., • Experience: 10+ years in Mission Critical Operations (Data Centers, Hospitals, or Semiconductor Plants)., • Technical Knowledge: Deep understanding of UPS systems, backup generators, and switchgear., • Experience with advanced cooling methodologies (CRAH, Chilled Water, Liquid Cooling)., • Familiarity with Data Center Infrastructure Management (DCIM) tools., • Project Leadership: Proven track record of managing multi-million dollar infrastructure build-outs or retrofits., • Ability to travel approximately 30% to data center locations globally.Preferred: (if applicable), • Communication: The ability to effectively convey complex Data Center power and cooling requirements to diverse operational stakeholders., • AI Hardware Familiarity: Demonstrated understanding of the spatial, power, and thermal management requirements for high-density AI accelerators (e.g., NVIDIA H100s/B200s or comparable architectures)., • You love to solve complex "mission-critical" puzzles, like retrofitting live infrastructure to meet the massive power and cooling demands of the AI era without disrupting operations., • You're curious about the future of hardware, specifically how emerging technologies like liquid cooling and high-density rack architectures (50kW–100kW+) will redefine data center design., • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $177,000 to $237,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Public Health Expert Type: Contract Compensation: $45–$65/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use daily. Include surveillance summaries, grant applications, program evaluations, and health-assessment reports., • Design multi-step tasks based on real workflows. Require navigating multiple apps, files, and stakeholders to challenge frontier AI agents., • Collaborate with other public-health experts to design the environment and shape task scope. Review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for public-health agent benchmarks. Must-Have • 3+ years of full-time experience at a federal health agency, large state/county health department, major academic school of public health, or F500 population-health organization., • Background in epidemiology, surveillance, outbreak investigation, health policy, or program evaluation., • Day-to-day use of Esri ArcGIS, Google Maps Platform, SAS, MATLAB, and Socrata/Esri ArcGIS Hub., • Upload resume, • AI interview based on your resume

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the role Mirage is seeking a Research Scientist to advance the frontier of multimodal video generation. You’ll work on novel modeling approaches, training objectives, and scaling strategies for large-scale video models, contributing directly to systems used by millions of creators. You’ll focus on pushing generation quality, controllability, and realism—especially in facial expression, audio-to-video synchronization, human motion, expression, and storytelling—while validating ideas through real-world product impact. Responsibilities * Develop novel approaches to video and multimodal generative modeling * Design new training objectives, loss functions, and evaluation methods optimizing for highly compute-efficient, low-latency generation * Explore temporal modeling, controllability, and multimodal alignment * Conduct empirical studies to understand scaling behavior and model performance * Drive rapid experimentation across architectures and training strategies * Analyze model behavior and identify opportunities for improvement * Translate research insights into measurable product improvements What makes you a great fit * MS/PhD in ML, CS, or related field * Strong publication record (NeurIPS, ICML, ICLR, etc. or equivalent work) * Deep expertise in generative modeling (diffusion, autoregressive architectures, etc.) * Deep understanding of transformers and modern multimodal systems * Experience with large-scale training and empirical research, and optimizing models for real-time inference efficiency * Strong experience working with audio representations and audio-visual datasets Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $275K

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Public Health Expert Type: Contract Compensation: $45–$65/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use daily. Include surveillance summaries, grant applications, program evaluations, and health-assessment reports., • Design multi-step tasks based on real workflows. Require navigating multiple apps, files, and stakeholders to challenge frontier AI agents., • Collaborate with other public-health experts to design the environment and shape task scope. Review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for public-health agent benchmarks. Must-Have • 3+ years of full-time experience at a federal health agency, large state/county health department, major academic school of public health, or F500 population-health organization., • Background in epidemiology, surveillance, outbreak investigation, health policy, or program evaluation., • Day-to-day use of Esri ArcGIS, Google Maps Platform, SAS, MATLAB, and Socrata/Esri ArcGIS Hub., • Upload resume, • AI interview based on your resume #hiringmercor

Job Description Operating Director, Customer Success Location: New York, NY (in-office, Midtown) | Portfolio-wide scope across North America, UK & EU Reports to: Sr. Operating Partner, Bloom Equity Partners Travel: Up to 40% across portfolio company HQs and customer sites Position Status: 1099 Salary Band: $140,000-$180,000 About Bloom Equity Partners Bloom Equity Partners is a lower-middle-market private equity firm focused on carve-outs, founder transitions, and value-creation investments in software, data, and tech-enabled services. We partner with management teams to transform good businesses into category-defining ones — combining operating rigor, a proven playbook, and hands-on support across revenue, product, and people. Our portfolio is customer-outcome obsessed. We believe that in modern software, the best source of growth is the customer you already have — and that retention, expansion, and advocacy are the truest measures of product-market fit and operational excellence. The Role Bloom is hiring an Operating Director, Customer Success to own post-sale value creation across the portfolio. This is a hands-on, portfolio-wide operating role — you will parachute into companies, diagnose the customer engine, and drive measurable improvement in Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and customer experience (NPS/CSAT). You are the firm's senior-most voice on customer success, experience, and expansion. You will partner directly with portfolio company management teams, systems, talent, and playbooks that turn customers into compounding engines of growth. This is a role for an operator — not an advisor — who has repeatedly built and scaled world-class Customer Success and Customer Experience functions in B2B SaaS and is ready to apply that pattern-recognition across our portfolio. You will sit on the Bloom operating team in New York, report to the Sr. Operating Partner. The mandate is narrow and deep: retain more, expand more, and make every portfolio customer a reference. Key Responsibilities Portfolio Retention & Expansion (GRR / NRR Ownership) * Own GRR and NRR as firm-level KPIs. Set targets for every portfolio company at investment, track monthly, and drive the operating cadence that closes the gap between actual and target. * Diligence the customer base during underwriting — cohort retention, logo concentration, churn drivers, expansion headroom, and NPS — and translate findings into the 100-day value-creation plan. * Stand up a Bloom-standard retention forecasting discipline: renewal pipeline hygiene, churn risk scoring, save-play motion, and executive escalation paths. Target: >90% forecast accuracy on renewals inside 90 days. * Lead quarterly retention reviews with each portfolio company CEO and CRO; present to the Bloom Investment Committee on portfolio-wide retention health. Cross-Sell & Upsell * Design and install the expansion motion in each portfolio company: land-and-expand playbooks, account tiering, whitespace mapping, and CS-sourced pipeline discipline. * Build the commercial architecture for expansion — pricing and packaging, usage-based levers, multi-year uplift terms, and co-sell plays between CS and Sales. * Set and hold portfolio companies accountable to CS-sourced pipeline (SAO) and expansion bookings as a % of ARR (target: 15–25% depending on stage). * Drive NRR to >115% on platform investments and >110% on bolt-ons; eliminate preventable downsell through renewal segmentation and proactive value delivery. Customer Experience & Voice of the Customer * Raise the bar on customer experience across every touchpoint — onboarding, adoption, support, renewal, and advocacy. Benchmark NPS and CSAT portfolio-wide and publish the scorecard. * Install modern CX instrumentation: journey mapping, product-usage health scoring, digital-led customer success for the long tail, and AI-assisted CSM workflows. * Build the Voice of the Customer operating system — structured listening, closed-loop feedback, and monthly business reviews — and ensure signal flows back into product, GTM, and the boardroom. * Champion executive sponsorship programs, reference programs, and customer advisory boards that turn satisfied customers into pipeline and product conviction. Customer Success Operating Model * Define the Bloom-standard CS operating model: segmentation (enterprise / commercial / digital), CSM ratios, comp plans, success plans, QBR cadence, and health-scoring framework. * Build and certify the playbook library — onboarding, adoption, escalation, executive business review, renewal, expansion, and save — and coach portfolio CCOs on execution. * Drive tooling and data maturity: CS platform (Gainsight / Catalyst / Planhat), CRM hygiene, usage telemetry, and real-time dashboards that expose health and trigger action. * Lead the AI-in-CS agenda — deploy agentic workflows, predictive churn models, and automated success motions that let CSMs scale coverage without adding heads. Talent & Leadership * Serve as the executive talent architect for post-sale across the portfolio — recruit, assess, and upgrade CCOs, VPs of CS, VPs of Support, and Heads of CX. * Act as coach and mentor to portfolio CS leaders; run a quarterly Bloom CS Leaders forum to exchange playbooks, benchmarks, and talent. * Partner with Bloom's Talent team on compensation design, equity ladders, and succession planning for post-sale leadership. * Represent the customer voice at portfolio boards — influencing product roadmap, pricing, and go-to-market strategy through the lens of customer outcomes. Cross-Functional Partnership * Partner with Bloom's Operating Partners across Talent, Sales, Marketing and Product to ensure a joined-up value-creation plan in every company. * Collaborate with the Deal Team on diligence, 100-day planning, and add-on integration — particularly customer-base rationalization and cross-sell across acquisitions. * Be the firm's external face on customer success — speak at industry forums, build a referral network of CS executives, and bring best-in-class practices back into the portfolio. Target KPIs (Portfolio-Wide) * GRR >92% (platform), >90% (bolt-on) * NRR >115% (platform), >110% (bolt-on) * CS-sourced Expansion SAOs as % of total pipeline: >25% * Expansion Bookings Growth: >20% YoY * NPS >45 and CSAT >4.3 across portfolio * Renewal forecast accuracy >90% (90-day window) * Time-to-first-value reduction of >30% within 12 months of engagement Ideal Candidate You are a proven post-sale operator who has built customer engines that retain, expand, and compound. You have done it more than once, in more than one company, and you are known in the industry for it. * 10+ years in B2B SaaS or tech enabled services, including at least one tour as CS Functional leader in a >$10M ARR software or tech enabled services business. * Demonstrable track record of moving NRR from <100% to >115% and holding GRR above 92% through a full cycle. * Deep expertise in modern customer success — segmentation, digital CS, health scoring, AI-assisted workflows, and expansion commercial design. * Strong customer experience instincts — NPS/CSAT programs, journey orchestration, voice-of-customer systems, and executive sponsorship. * Experience operating under private equity ownership (sponsor-backed C-suite, board reporting, value-creation plans) is strongly preferred. * Comfortable with carve-outs, M&A integration, and high-velocity operational change across multiple companies simultaneously. * Based in or willing to relocate to the New York metro area; in-office presence in Midtown expected 4+ days per week when not traveling to portfolio companies. * Executive presence with credibility to coach sitting CEOs, partner with deal partners, and represent Bloom to LPs and the broader market. Why Join Bloom This is not an advisory seat. You will have a real mandate, real capital behind you, and real companies to operate on. Bloom is one of the most active sponsors in the lower-middle market for software and tech-enabled services — and we are doubling down on customer-led growth as our defining value-creation thesis. You will join a lean, senior operating team that values judgment over process, outcomes over activity, and direct partnership with founders and CEOs. You will have the platform to build something rare: a firm-level customer success practice that compounds across a portfolio and raises the bar for the asset class. Bloom Equity Partners is an equal opportunity employer. We welcome applications from candidates of every background and are committed to building a team that reflects the diversity of the businesses we back. Powered by JazzHR FqU8VIju20

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. Hybrid: 4 days in office/1 day remote About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Summary This is an exciting role with many opportunities! Often times, this position will be the first line of contact for external providers, referents and community members. Reporting to the Program Director, the 9th Avenue Drop-in Intake Coordinator provides administrative support and assistance to program staff by streamlining the referral and admission process and ensuring that all intakes for Case Management Services are successfully processed with qualified in a timely manner. This role engages in creative problem solving with program leadership, to overcome any challenges identified in providing Case Management support to people who are unhoused or otherwise in need. Responsibilities Program/Facilities • Evaluates housing candidate applications for completion, compliance with funding requirements and program criteria to be supported in Case Management services in the Drop-in Program., • Serves as primary point of contact for all intake inquiries both internally and externally., • Responds to requests for referrals from internal program staff., • Reviews incoming referrals from external sources., • Collects and maintains intake application and supporting documentation., • Liaises between external referral agencies, Urban Pathways program staff and administration., • Liaising with government agencies such as HRA, DHS, VA, and other community groups for intake of potential clients., • Maintains and submits all necessary documentation and reports accurately, in a timely manner and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Census report (internal and external), • Source of intakes (internal and external), • Assist with housing database and report submissions including but not limited to:, • Human Resource Administration - CAPS System, • CARES and AWARDS Demographic reports, • Develops and maintains relationships with referral organizations and funding agencies., • Represents Urban Pathways by making presentations at referral organizations., • Corresponds with Internal and External Street Outreach and other community stakeholders who intersect with the street homeless and unhoused populations, • Communicates verbally, and in writing, in a professional manner at all times., • Attend staff meetings, training, and supervisory sessions as required., • Communicate with Program Directors, Directors of Social Services, Director of Operations and other personnel as necessary. Qualifications Education and Experience • High School Diploma or Equivalency required. Bachelor’s degree preferred., • Minimum of 2 years of experience in non-supervisory administrative role., • Experience with homeless, mentally-ill and substance use populations preferred., • Knowledge of New York City Department of Homeless Housing applications, Human Resources supportive income support applications, housing subsidies and processes including the HRA 2010e application preferred., • Strong computer skills and advanced knowledge of Microsoft office (Word, Outlook, Excel, etc.)., • Strong written and verbal communication skills., • Highly organized and detail oriented., • Strong interpersonal and customer service skills., • Ability to work effectively with multiple stakeholders (i.e., finders, employers, colleagues). These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Director, Product Management - Ad Platform We're creating a healthier web where communities thrive. OpenWeb is on a mission to increase the quality of conversations online. We build technologies that create thriving and engaged communities, reduce toxicity, and increase safety — improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 5,000 top-tier publishers (including News Corp, Yahoo, CBS, Hearst, Refinery 29, and more) and hosts 150 million monthly active users. Founded in 2015, OpenWeb has over 200 employees in New York City, London, Paris, San Diego, Toronto, and Tel Aviv. We are backed by world-class investors, including Georgian, Insight Partners, Index Ventures, AltaIR Capital, and more. We're crafting technology that brings people together and fosters healthy discussion. It starts with us. Are you in? About the role: As a Senior Product Leader and key decision-maker shaping OpenWeb's Advertising and Data strategy, the Director of Product Management will own the product vision end-to-end — from definition to execution — while keeping the product organization tightly aligned with business objectives. This role partners closely with executive, technical, and revenue leaders to ideate, build, and bring innovative product solutions to market. Reporting to the Chief Product Officer, you'll play a pivotal role in scaling our Product team while staying at the forefront of advertising technology and digital content consumption. What You'll Get To Do: • Own the programmatic supply roadmap, balancing revenue growth, publisher and advertiser value prop, and long-term monetization sustainability across OpenwebOS., • Drive the strategy of our unique set of Consumer Data across product lines, • Connect the dots across multiple products to identify compounding opportunities, shared infrastructure, and bets that move the needle on the open web ecosystem as a whole., • Pilot product commercialization in collaboration with cross-functional teams including Product Marketing, Sales, Partnerships, Solutions, Client Services, and others., • Exemplify good product management practices from gathering market intelligence, analyzing use cases, writing thoughtful PRDs, and prioritizing work according to value and revenue impact., • 8+ years of product management experience, with at least 2–3 years managing other PMs., • Deep Ad Tech domain expertise with a strong technical understanding of SSP, DSP, data curation, or publisher monetization. You understand programmatic advertising from the inside out!, • Demonstrated track record of shipping impactful products in complex, cross-functional environments., • Strong understanding of AI/ML models, • Strong analytical skills; comfortable digging into data, running A/B tests, and building a case from first principles., • Excellent written and verbal communicator. You can distill a complex problem into a crisp one-pager and hold your own in a room with engineers, executives, and external partners., • A proven ability to bridge strategic vision and hands-on leadership, fostering innovation, product management excellence, and team growth., • Customer-first and a results-driven mindset!, • Experience in media, Adtech, or social/community platforms., • Passion for OpenWeb's mission: creating healthier online conversations., • Values transparency, ethics, and inclusion in technology and leadership. Our Director, Product Management compensation package includes an annual salary of $180,000 to $200,000 (based on the candidate's experience and skill set). Additionally, this role is eligible for bonus, equity and benefits, including: • Premium health benefits (subsidized 100% for employees), including comprehensive vision, medical, and dental through Aetna., • 401k + matching up to 4%, • Uncapped PTO policy, • Phone reimbursement, • Telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers., • Company-sponsored Life and Accidental insurance., • Team events, holiday parties, and outings, • Career Growth & Ownership, • Amazing coworkers! The OpenWeb Culture We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world-class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community! OpenWeb is committed to building diverse teams and upholding an equal-employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. Build your skills with us as you build a better web for everyone. Join us! Also, we care about your privacy! Please take a moment to review OpenWeb's Privacy Practice

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the CEO, the Chief Operating Officer (COO) is a senior leader responsible for the overall operational leadership, strategic execution, and performance management of the organization’s supportive housing, outreach, and social service programs. The COO ensures that programs are delivered with excellence, compliance, and measurable impact, while aligning operations with the organization’s mission, regulatory requirements, and strategic growth priorities. The COO is instrumental in ensuring that the organization not only operates efficiently but delivers life-changing services to individuals experiencing homelessness. The COO provides direct oversight of Programs, Client Wellness, Policy, Information Technology, and Facilities, and plays a critical role in strengthening relationships with governmental oversight agencies, ensuring fiscal integrity of program contracts, and driving internal capacity-building initiatives. The COO will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Operational Leadership & Program Oversight • Provide executive oversight of all supportive housing programs, outreach initiatives, and social service delivery models., • Ensure high-quality, person-centered services grounded in best practices, including motivational interviewing, harm reduction, and trauma-informed care., • Monitor program performance through KPIs, outcomes, and data-driven decision-making., • Serve as a strategic partner to the CEO in advancing organizational growth, scalability, and sustainability., • Lead internal capacity-building efforts to strengthen infrastructure, staffing models, and service delivery systems., • Identify opportunities for program expansion, innovation, and continuous improvement., • Build and maintain strong relationships with oversight agencies, including but not limited to:, • Office of Mental Health (OMH), • Department of Homeless Services (DHS), • Human Resources Administration (HRA), • Department of Health and Mental Hygiene (DOHMH), • Private Donors and Philanthropic Grantmakers, • Serve as a key liaison for audits, site visits, and contract compliance reviews., • Oversee fiscal operations related to program budgets, ensuring alignment with funding requirements and organizational goals., • Partner with the Chief Financial Officer (CFO) on:, • Budget development and monitoring, • Variance analysis and cost controls, • Financial forecasting and sustainability planning, • Ensure effective administration of government contracts, including compliance with funding guidelines and deliverables., • Work in close collaboration with Compliance, Human Resources, and General Counsel to:, • Ensure adherence to policies, procedures, and regulatory standards, • Oversee incident management and reporting protocols, • Mitigate organizational risk and ensure audit readiness, • Provide leadership oversight of clinical and case management services within supportive housing and homeless programs., • Ensure coordination of:, • Entitlements and benefits (SSI/SSD, public assistance, vouchers), • Housing placement and retention strategies, • Crisis intervention and stabilization services, • Oversee housing operations, ensuring compliance with:, • Tenant rights and fair housing regulations, • Low-Income Housing Tax Credit (LIHTC) requirements, • Lease enforcement and landlord-tenant responsibilities, • Manage processes related to:, • Rental collection and arrears mitigation, • Eviction prevention and housing court coordination, • Tenant engagement and conflict resolution, • Provide strategic oversight of IT systems to ensure:, • Data integrity and security, • System functionality (e.g., case management databases), • Support for operational efficiency and reporting, • Oversee Facilities to ensure:, • Safe, compliant, and well-maintained buildings, • Timely response to maintenance issues, • Supervise and develop senior leaders across Programs, IT, Policy and Facilities., • Foster a culture of accountability, collaboration, and continuous learning., • Support leadership development, succession planning, and staff engagement initiatives. Qualifications, Education and Experience • Master’s degree required (Social Work, Public Administration, Public Health, Business Administration, or related field)., • Clinical licensure (e.g., LCSW) strongly preferred., • Minimum of 10–15 years of progressive leadership experience in social services, supportive housing, or related fields., • At least 5–7 years in a senior executive or operational leadership role., • Strategic and operational leadership., • Financial acumen and contract management., • Deep knowledge of homelessness systems and supportive housing models., • Regulatory and compliance expertise., • Strong relationship management with government agencies., • Clinical and programmatic oversight., • Crisis management and decision-making., • Equity-driven and trauma-informed leadership approach., • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment to maintaining confidentiality and upholding ethical standards in delivery service., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.). Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role This is a full-cycle AE role where you'll generate your own leads through prospecting, networking, and partnerships while also working qualified inbound opportunities. Working directly with our CEO and founding team, you'll establish our healthcare sales motion and co-create our partnership strategy. We're looking for someone with proven founding AE experience who can take a technical product, build the sales function, and scale it to significant ARR. As we grow, this role can evolve into a Head of Sales position, leading the team you help build. This role offers substantial equity upside and the chance to shape the future of healthcare AI. What you'll do * Generate leads by using outbound automation tools, traditional cold outreach, and networking to build a robust pipeline * Execute enterprise sales cycles to close 6+ figure deals with healthcare organizations, navigating compliance and procurement hurdles * Develop sales playbooks with competitive positioning and repeatable sales processes for the healthcare vertical * Establish strategic partnerships with channel partners to accelerate customer acquisition * Manage sales operations and pricing including pipeline management, forecasting, and enterprise pricing strategies that scale * Represent Amigo at industry events (including healthcare and AI conferences) to establish market leadership What we're looking for * 5+ years of enterprise sales experience, closing large deals * 2+ years of selling experience in a single company with a proven track record of success * Full-cycle sales experience including lead generation, prospecting, and closing * Technical product sales experience (ideally healthcare SaaS or enterprise software) * Strong metrics orientation with systematic approach to pipeline and forecasting * Excellent communication skills for engaging with both technical and business stakeholders * Self-motivated and able to operate effectively in ambiguous, fast-paced environments * Passion for building reliable systems that can transform healthcare delivery Benefits (available to Full-Time Employees) Health & Wellness * Comprehensive health, dental, and vision insurance * Daily catered lunch and dinner * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Annual team offsite * Academic collaboration opportunities * Unlimited PTO Our Core Values * Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. * High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. * Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. * Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us * Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. * Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. * High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. * Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. * Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $150K - $300K

Job Description Job Title: Peer Specialist Job Summary: We are currently seeking a Peer Specialist for our Intensive Services Unit (ISU). Rapidly after release into the program, the Peer Specialist will assist the Clinical team with conducting Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. Additionally, the Peer Specialist will work alongside a clinician, together they will assist program participants and focus on delivering proactive field-based direct services and limited coverage at court. The ideal candidate for this role will serve as a reliable support to the ISU team, have great flexibility, creativity and persistence among other dynamic qualities. The Intensive Services Unit initiative will implement innovative approaches to working with individuals who have been placed in the Supervised Release Program and experience more extensive needs and challenges that may impact daily functioning and program engagement. The ideal candidate for this position will work well as part of a coordinated clinical team actively assisting all team members. The group of program participants manage challenges in mental health, substance use, employment, education, and medical health. The team promotes proactive, sustained engagement in the community as a catalyst to individual transformation by bridging participants to community partners and resources eager to support our participants in realizing their greatest potential. Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Salary: The salary for this role is $50,000 Location Address: 4 West 125th Street, New York, NY 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - For roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning What You Will Be Doing: • Conduct field-based engagement and supervision services to help participants effectively utilize pretrial services and participate in recovery supports, • Participate in regularly occurring team meetings and morning “huddles” to review cases collaboratively and inspire ongoing discussion of emerging participant needs and trends, • Participate in regularly occurring clinical supervision along with clinical partner to identify ongoing needs of assigned participants and establish ongoing plans for aftercare support and permanency, • Complete all necessary documentation of services provided through regular progress notes and service plan changes in the program database that incorporates all communication with participants, • Provide linkage and systems navigation support with behavioral health treatment and human services systems to promote participants to address their needs and problems, • Raise participant awareness of available services, pathways to recovery, and help remove barriers to mental health and substance use treatment and service access, • Assist participants to select and utilize the things that bring a sense of passion, purpose, and meaning in their lives, coaching participant as they identify barriers to engaging in these activities, • Assist participants with skills development that guides towards a more independent life, • Provide peer bridging services as participants make transitions from jail to community and from hospital to community, they can access immediate needs for food, clothing, housing, and support for successful transitions, • Participate in supervision, case review, staff meetings, and trainings to develop motivational interviewing, trauma-informed, peer support, case management, and selfhelp competence, • Provide services responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants, • Any other duties as required by the Team Leader and other supervisory staff What We Are Looking For: • High School Diploma or equivalency degree, • Satisfactory completion of a recognized Peer Training program with externship experience preferable, • Minimum of one year experience providing peer services in a social services program, providing direct services to individuals, families and/or groups, preferably in a fieldbased setting, • Knowledge of community-based resources and support services for vulnerable individuals, • Highly motivated self-starter, able to translate goals into action and deliver successful outcomes, • Candidates who are justice-impacted or identify as having lived experience in various support systems are encouraged to apply Preferred Skills/Qualifications: • Certification as a Peer Specialist, Certified Recovery Coach (CARC) or Certified Recovery Peer Advocate (CRPA) strongly preferred, • Experience with forensic, legal system or field-based mobile treatment teams strongly preferred, • Experience working with individuals involved in the criminal legal system Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. This position is full-time Monday - Friday from 9:00 AM - 5:00 PM 35 hours per week

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, General Catalyst, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) About the role: We’re looking for a Creative Strategy Associate to supercharge our performance ads and support influencer marketing initiatives. In this role, you’ll leverage data-driven insights, creative expertise, and market research to craft compelling ad campaigns. You’ll also collaborate with top global creators and work cross functionally with creative, product, and performance teams to drive impactful video and static ads. Key Responsibilities: * Create performance ads for paid social platforms, aligning closely with the performance team to deliver on business objectives * Source and manage creators end to end, including identifying new partners, managing outreach, negotiating contracts, and guiding ad production to meet our high brand standards * Craft comprehensive creative briefs for creators, agencies, and internal teams * Collaborate with product, design, and other cross functional stakeholders to ensure a full-funnel approach to reaching both new and core audiences * Measure, track, and analyze campaign performance data to inform testing strategies and continuously improve outcomes * Support influencer marketing campaigns from concept to execution Requirements: * Minimum 2+ years experience as a creative strategist or performance marketer with strong creative skillset * Hands on experience with Meta platforms and proven expertise in paid social and direct response advertising * Deep understanding of digital marketing principles and social media platforms, like Meta, TikTok, Youtube, and Linkedin * Strong proficiency in Google Sheets or Microsoft Excel * Strong project management and organizational skills * Experience working with global creators and influencers * Self starter with an adaptable mindset and passion for innovation Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $90K - $150K

Job Description About CP Engineers With over 40 years of industry leadership, CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, and environmental engineering. Our diverse portfolio spans private, municipal, county, and regional clients - many of whom have partnered with us for decades. Join a fast-growing team dedicated to technical excellence, client satisfaction, and professional growth. Remote work flexibility, competitive compensation and benefits, and a supportive culture have helped CP earn back-to-back Best Places to Work in NJ awards and driven strong employee retention. Ready to advance your career with a respected industry leader? Apply today and help shape the future of wastewater infrastructure with CP Engineers! Position Overview We are seeking a Group Manager for our Water and Wastewater team with 15+ years of experience to lead the planning, design, and construction of water and wastewater infrastructure projects. This is a high-impact role for a technical expert and proven leader who thrives on interfacing directly with clients to ensure successful project outcomes, managing complex projects and mentoring teams. Deep experience with water and wastewater system engineering is a necessity. The Group Manager – Water Resources Engineering is the entrepreneurial and strategic leader responsible for driving growth, operational excellence, and financial success for the Water Resources Engineering Group at CP Engineers. This leadership role goes well beyond project management: you will shape team culture, own KPIs, make key hiring decisions, and lead the group as a full-fledged business unit within the organization. You are the primary architect for group success - ensuring high client satisfaction, organizational adaptability, and continuous improvement by combining technical knowledge with strong business and people leadership. Core Responsibilities Strategic & Business Leadership -Define and execute annual and long-term business plans for the Water Resources Engineering Group, fully aligned with CP Engineers’ companywide vision. -Establish, monitor, and exceed group-level KPIs covering revenue growth, financial utilization, labor multiplier, and client retention. -Run the group as a business, including forecasting, resource planning, and identifying new opportunities for growth. -Lead efforts to hire, onboard, and develop high-performers (including Project Managers, Market Managers, and key engineers). Financial & Operational Performance -Own the group’s financial health: oversee revenue, profitability, budget stewardship, and capital planning. -Optimize use of project management and financial tools (e.g., Ajera) to actively monitor and improve key metrics. -Ensure streamlined billing cycles, efficient management of work-in-progress (WIP), and strong receivables performance. -Help set and guide pricing, proposal, and contract strategies. Organizational Change & Team Culture -Promote and lead major organizational changes that strengthen how the Water Resources Engineering Group functions. -Champion continuous improvement, adoption of new technologies, and consistent implementation of best practices. -Foster a collaborative, accountable, and high-performance environment—ensuring team engagement and alignment with organizational goals. Client Development & Brand Stewardship -Build durable client relationships focused on satisfaction, sustainability, and repeat engagements. -Represent CP Engineers at high-level meetings, public forums, and industry events, further strengthening the firm’s market position. -Oversee client transitions, relationship continuity, and quality project delivery. -Direct and refine group marketing and pursuit efforts, making full use of CRM and analytics for smarter business development. Talent Management & Staff Development -Recruit, coach, and mentor a multidisciplinary team to assure both professional growth and delivery excellence. -Conduct regular staff reviews and collaborate on individualized development plans that support company objectives. -Drive accountability for individual and group KPIs and ensure compliance with all personnel policies and procedures. Project Oversight & Quality Control -Project Leadership: Oversee all phases of wastewater infrastructure projects, including collection, conveyance, and treatment systems for municipal and county utility authorities. -Technical Excellence: Apply advanced knowledge of physical, chemical, and biological water and wastewater processes, hydraulics, and treatment plant design. -Project Leadership: Oversee all phases of wastewater infrastructure projects, including collection, conveyance, and treatment systems for municipal and county utility authorities. -Technical Excellence: Apply advanced knowledge of physical, chemical, and biological wastewater processes, hydraulics, and treatment plant design. -Provide senior oversight across all group projects, ensuring delivery meets standards for quality, budget, and timeliness. -Standardize project management practices in alignment with established company controls and policies. -Implement robust QA/QC procedures and actively support risk management and continuous learning within the team. Key Performance Indicators (KPIs) (Examples based on 2025 business objectives) -Group Revenue, Revenue Growth, and Labor Revenue Multiplier -Gross and Financial Utilization -Billing Variance (<2.25%) -WIP (<30 Days) and Uncollected A/R (<60 Days) -Client Retention and Satisfaction Metrics -High-Impact Hires Completed and Retained -Execution of Organizational Change Initiatives -Compliance with Internal Project Controls Salary range: $160,000-$180,000 Why CP Engineers? CP Engineers offers the chance to lead, innovate, and grow a team as your own business within a collaborative and fast-growing firm. If you are energized by leadership, value building high-performing teams, and want to drive real impact in Water Resources engineering, we invite you to apply and shape the future with us. Apply Today. Be the growth catalyst for CP Engineers’ Water Resources Engineering Group. Requirements • Bachelor’s degree in Civil, Environmental, Mechanical, or Chemical Engineering with a focus on Water and Wastewater treatment; Master’s or business credential preferred., • Professional Engineer (PE) license highly preferred, • Minimum 15 years of progressive experience in Water Resources engineering, with substantial leadership and management responsibilities., • Demonstrated success in building and leading high-performing teams, driving business unit success, and consistently surpassing financial and strategic goals within dynamic, growth-oriented environments., • Proven track record of managing medium-to-large complex projects., • Competencies, • Strong business and financial acumen, • Proactive, entrepreneurial mindset, • Advanced leadership, talent development, and organizational change skills, • Highly effective communication, negotiation, and relationship-building abilities, • Flexible Work Options: Hybrid/remote work arrangements, • Work/Life Balance: Flexible hours, 20 days paid time off, • Financial Security: 401(k) with 4% company match, • Professional Growth: Tuition reimbursement, professional license and association fee coverage, • Comprehensive Health: Medical, dental, and vision insurance, • Supportive Culture: Commitment to employee well-being and career development

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role The IT manager will be an integral part of our technology department, responsible for planning, directing, and coordinating all computer-related activities to ensure our infrastructure is both high-performing and ironclad. The ideal candidate balances technical mastery with leadership, ensuring that our networks, software, and hardware not only run smoothly today but are prepared for the challenges of tomorrow. What you'll do * Strategic Planning: Develop and implement IT strategies and projects that align with the organization’s overarching goals. * Infrastructure Management: Oversee the installation, maintenance, and upgrade of the organization’s networks (LAN/WAN), hardware (servers, workstations), and software suites. * Security & Compliance: Direct all data security operations, including firewall management, backups, disaster recovery protocols, and internal audits to protect sensitive information. * Budgeting: Manage the IT annual budget, ensuring cost-effective procurement of hardware and software licenses. * System Optimization: Monitor system performance regularly to identify bottlenecks and implement "best-practice" solutions for increased efficiency. What we're looking for * 5+ years of experience in IT operations, with at least 2 years in a supervisory or management role. * Direct experience working in an early stage start-up as part of a small or solo IT team * Deep understanding of network administration, cloud computing, and cybersecurity frameworks. * Proven ability to lead complex technical projects from conception to completion. * A sharp analytical mind capable of troubleshooting critical system failures under pressure. * Ability to translate complex technical jargon into actionable insights for non-technical stakeholders. Benefits Health & Wellness * Comprehensive health, dental, and vision insurance * Daily catered lunch and dinner * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Annual team offsite * Academic collaboration opportunities * Unlimited PTO Our Core Values * Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. * High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. * Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. * Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us * Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. * Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. * High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. * Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. * Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $100K - $120K

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences., • Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers., • Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance., • Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization., • Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models., • Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency., • A strong track record in either:, • Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or, • Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact., • Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar., • A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions., • Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.)., • Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them., • Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows., • A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As a Senior Full-Stack Engineer at Amigo, you'll build the foundational applications that power clinical operations. Three products: Control Center for real-time oversight of agent conversations, Research Platform for natural language queries over healthcare data, and Agent Forge for designing agent behavior without code. You'll own significant features end-to-end—from database schema to API to UI—across systems that handle sensitive patient data at scale. These applications are how clinical teams, researchers, and customers interact with our platform daily. High standards for correctness and reliability are expected. What you'll do * Build and ship features across Control Center, Research Platform, and Agent Forge * Design and implement real-time interfaces for clinical oversight—streaming conversations, escalation workflows, audit trails * Create natural language query interfaces over healthcare data with appropriate certainty and feasibility indicators * Build no-code tools that enable non-engineers to design and configure agent behaviors * Implement responsive, accessible UIs that work across desktop and mobile for clinical users * Design APIs and data models that support real-time streaming, voice, and multi-channel communication * Build authentication, authorization, and audit logging for healthcare compliance * Optimize performance for applications handling high-volume clinical data * Collaborate with agent engineers, clinicians, and customers to understand workflow requirements * Contribute to shared component libraries and design system What we're looking for * 4+ years of production full-stack engineering experience at high-caliber teams * Strong React/TypeScript skills with modern patterns (hooks, server components, state management) * Experience building Python backend services and REST APIs * Deep understanding of real-time systems (WebSockets, streaming, event-driven architectures) * Experience with relational databases, data modeling, and query optimization * Track record of owning features end-to-end from design through deployment * High standards for code quality, testing, and system reliability * Both execution-oriented and defensive-minded: you ship fast while anticipating failure modes * Strong product instincts—can translate user needs into elegant technical solutions * Experience working in fast-moving environments with evolving requirements * Clear communication across engineering and non-technical stakeholders Nice to have * Experience with healthcare applications or regulated industries * Background with voice/telephony systems or real-time communication * Experience building no-code/low-code tools or configuration interfaces * Familiarity with data visualization and analytics dashboards * Understanding of accessibility requirements for clinical software * Experience with mobile development (React Native, iOS, Android) Benefits (available to Full-Time Employees) Health & Wellness * Comprehensive health, dental, and vision insurance * Daily catered lunch and dinner * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Annual team offsite * Academic collaboration opportunities * Unlimited PTO Our Core Values * Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. * High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. * Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. * Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us * Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. * Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. * High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. * Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. * Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $210K - $240K

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Social Work Expert Type: Contract Compensation: $40–$55/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use day-to-day. Include case notes, assessments, service plans, referrals, progress reports, grant/outcome reports, program narratives, and email threads. Represent platforms like Apricot (Bonterra), Salesforce Nonprofit, DocuSign, and SharePoint., • Design multi-step tasks grounded in your real workflows. Require navigation of multiple apps, files, and stakeholders to meaningfully challenge frontier AI agents., • Collaborate with other social-work experts to design the environment, shape task scope, and review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for social-services agent benchmarks. Must-Have • 3+ years of full-time experience at a large hospital system, county DHS/DCF, or major nonprofit/behavioral-health organization., • Day-to-day use of Salesforce Nonprofit, Apricot (Bonterra), DocuSign, and SharePoint/Box., • LCSW/LMSW/equivalent state licensure strongly preferred., • Upload resume, • AI interview based on your resume

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Summary Reporting to the Program Coordinator, the Peer Specialist for the Clinical Rapid Response Team (CRRT) will play a critical role in providing immediate support and assistance to individuals experiencing health crises, and will assist in preventing future crises, leveraging lived experience to build trust, empathy, and connection, and guiding them toward resources that promote healing, recovery, and well-being. The Peer Specialist will be an integral part of an interdisciplinary team, supporting individuals through the crisis intervention process and fostering a culture of person-centered and strength-based care. This is a new team, and the peer specialist will play a critical role in skill acquisition for the high acuity clients. Responsibilities Program/Facilities • Provides support and resources/referrals for individuals being served to meet health objectives, including but not limited to:, • Health, mental health treatment, and substance use services, • Non-medical wellness services (yoga, meditation, exercise, etc.), • Social and community integration activities, • Provides guidance, support, and side-by-side skills modeling to people in our care on an on-going basis., • Responds to crises throughout the agency to help avert hospitalizations. When that level of care is necessary, Peers will ensure a person is admitted and follow up care is in place prior to discharge., • Helps create preventative and wellness plans that may include goals, objectives, and interventions., • Promotes client self-advocacy skills., • Organizes and facilitates individual and group wellness activities including workshops, groups, and social activities for our high acuity clients, • Completes incident reports and distributes related notices within 24 hours. Administrative • Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to:, • Enters progress notes after meeting with individuals under our care within 48 hours and/or in compliance with Urban Pathways and funding agency requirements., • Updates information in electronic health records, as required., • Documents incidents and distributes related notices within 24 hours when the Peer Specialist has witnessed the incident., • Submits all required paperwork for supervisor approval within 48 hours., • Files paperwork in electronic charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Community Relations • Develops and maintains relationships with community services and resources with particular emphasis on substance/alcohol use programs, health and mental health programs, and benefits., • Attends and participates in external meetings with stakeholders Communication • Communicates verbally, and in writing in a professional manner., • Attends staff meetings, trainings, and supervisory sessions, as required., • Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications Education and Experience * • High School diploma or GED required., • Completion of Peer Advocacy/Specialist Training Program Required., • Experience using behavioral health services (mental health, co-occurring substance use treatment) as a client., • Ability and willingness to work a flexible schedule including evenings., • Experience with individuals with a history of homelessness, mental illness, substance use and chronic medical conditions, preferred Skills * • Good computer skills and/or ability to learn computer programs including Microsoft Office (i.e., Word, Outlook, Excel, etc.) and data programs such as AWARDS., • Good written and verbal communication skills., • Required to work a flexible schedule including evenings. Licenses • Valid driver’s license with clean driving record a plus. Physical Requirements • Ability to do field work, program visits, client escorts, and make use of public transportation., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.), type, write, read, speak, see, and hear. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.Company DescriptionUrban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Senior Consultant Growth Manager at Maven, you will: • Accountable to achieving individual pipeline goal: Originate and qualify new opportunities through consultant networks including those serving labor and public sector clients, • Advance deals to close: Partner with Sales to shape deal strategy and influence consultant recommendations, achieving win rate target, • Own and execute engagement strategy within priority firms: Expand access to key stakeholders across assigned accounts, deepen relationships, and unlock new pathways to advance active opportunities, including within labor and public sector consultant channels, • Lead escalation for key accounts through resolution: Maintain strong relationships and partner with Sales and Client Success to protect revenue and drive strategic upsell opportunities., • Apply targeted enablement to drive deals: Deliver focused, deal-specific messaging and leverage internal resources (e.g., product, clinical) to strengthen positioning in active opportunities, tailoring approaches for labor and public sector buyer needs, • Demonstrate deep product and market expertise: Clearly articulate competitive differentiation and position Maven effectively with consultant stakeholders to support deal progression. Expectation is to be able to pitch all of Maven's products, including MMB, with the ability to adapt positioning for labor and public sector audiences, • Adapt messaging to win in-market opportunities: Identify gaps or objections in the field and incorporate learnings into deal strategy and positioning to improve conversion outcomes, • Develop deal-specific materials as needed: Create or tailor targeted content (e.g., one-pagers, presentations) to support active opportunities and advance deals, labor and public sector stakeholders, • 7-10+ years of experience with deep expertise in the employer benefits ecosystem and a strong network of broker and consultant relationships, including exposure to labor and/or public sector segments, • Proven ability to own and grow strategic relationships with senior stakeholders to create and advance deal pipeline, • Track record of driving complex, multi-stakeholder initiatives independently and delivering against business goals, • Strong executive communication and presentation skills, with the ability to influence decision-making and position Maven effectively, • Ability to translate product and clinical value into clear, compelling messaging for external stakeholders, • Experience working cross-functionally to align teams and drive outcomes, • Operates effectively in fast-paced environments, bringing structure and improving processes where needed, • Preferred qualifications:, • Background in and/or passion for working in family health This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .