Healthcare call center jobs in Atlanta, Georgia - Page 2Create job alerts

Inbound Call Center Representative.Principle Choice Solutions, LLC (PCS) are trusted and respected healthcare revenue cycle experts.Even more than our experience, our level of service rises above others because we are passionate about what we do.At PCS, our mission is to provide value-based solution

Job Description Join Our Team at Peachtree Orthopedics and Help Others "Get Better" At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better." Our Culture Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment. Why Choose Peachtree Orthopedics? At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary: • Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization., • Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions. Your Impactful Role • Perform surgical scrub and gowning procedures according to standards., • Prepare sterile trays, instruments, and supplies based on the procedure type., • Assist in patient preparation and draping., • Uphold aseptic technique at all times., • Aid in dressing application and patient positioning., • Decontaminate equipment, instruments, and supplies and maintain cleanliness., • Assist in maintaining inventory and par levels of supplies and equipment., • Open and close the operating room according to established procedures., • High School diploma or GED required., • Graduation from an accredited medical assisting program preferred., • 1 year of OR experience preferred. Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR lABiewvUxO

Job DescriptionDescription: We are looking to grow our team! RevCycle has been in business for over 30 years, and we are extremely focused on developing our employees allowing them to reach their full potential! Work remotely or from our Marshfield, WI office location. Position Summary: This position is responsible for managing pre-service insurance reviews for our healthcare clients. Representatives will work in a company office or home office environment. The Representative will manage inquiries and concerns related to insurance with the goal of processing each account with accuracy to facilitate successful insurance registration and claims processing. They will learn through classroom training, on-the-job experience and management guidance. They will operate with minimal management guidance to exceed Key Performance Indicators for incoming and outgoing calls, and call review scores. This role is expected to follow company and client policies, procedures, and applicable laws. Hours: Full Time, Mon-Fri 8:00 AM-5:00 PM CST (9:00 AM-6:00 PM EST) Benefits: • Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds)., • Additional options for Dental/Vision, paid short-term disability and life insurance benefits., • Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment, • 401K, • Take calls from patients, insurance companies, and other outside facilities to resolve complex insurance issues, • Answers insurance questions on eligibility issues, • Uses of required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call, • Meets Key Performance Indicators for accuracy in navigating health plans, outbound calls, and inbound calls., • Maintains and performs working understanding of account documentation requirements including notes and codes, making few errors, and requiring less assistance, • Skillfully works within the systems and programs used for client services in real time, • Adheres to company Core Values and Strategic Anchors, • Prior work experience in a call center and healthcare customer service setting is preferred, • Familiarity with Artiva and Cerner Soarian application is preferred, • Working knowledge of medical billing and coding is preferred, • Prior work experience in a medical office and/or general understanding of health insurance is preferred, • Prior Supervisory experience is welcome in this growing company, • Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools, • Able to navigate multiple computer applications and databases., • Able to communicate on the phone and navigate multiple computer systems simultaneously, • Reliable and responsible. Arrives on time and uses time productively, • Possesses and demonstrates professional judgement and client services business acumen, • Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) while maintaining the confidentiality of this information, • Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages High School Diploma or equivalent (i.e., GED) required. Work Environment: Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers. Requirements:

Job DescriptionSalary: Starting: $19.00/hr Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. We are currently in Arizona, Georgia, Nevada, North Dakota, Illinois and Vermont! Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve. This will be an in-office role in Midtown/Atlanta. How You'll Make a Difference: Arkos Health is seeking a Care Navigator. The Patient Care Navigator will be responsible for ensuring seamless care delivery, by optimizing teamwork flows, managing essential processes, and maintaining precise documentation. They will assist the care team in navigating healthcare services, identifying barriers to care and collaborating with clinical team to enhance patient experiences and outcomes. The Patient Care Navigator will directly support the team's ability to reach patient care goals, reduce avoidable hospitalizations, and improve HEDIS improvement measures. Why Arkos? • Great Benefits!, • Employer-paid Medical, Dental and vision premiums at no cost to you, • Employer-paid Short-Term Disability premiums at no cost to you, • Employer-paid Life Insurance premiums at no cost to you, • Employer matching 401(k), • 15 days annual combined sick/vacation and 10 days of holiday during your first year, • Your Birthday off!, • We have great people and a growing culture! From coffee bars to Ice Cream Day, we recognize our team!, • We are ranked as the 113th fastest-growing private company in the United States and 11th within the healthcare services sector on the 2024 Inc. 5000 list! Join us today! Essential Duties and Responsibilities: • Act as a liaison between providers, patients, and Interdisciplinary Care Team to enhance care continuity, • Prepare pre-visit checklist for patient appointments and flag urgent cases for review if needed, • Proactively identify gaps; flagging missing preventive services/screens using the pre-visit workflow and coordinate needed equipment for clinical team, • Review member utilization for patient appointments (ED, Admits, etc.) for pre-visit checklist, • Extract Medical Diagnoses Form (MDF) for providers and coordinate with risk department, if needed, for updated MDF information and attach to patients chart, • Update huddle bord for next days regional huddle strategy session and upload to SharePoint for record keeping Patient Navigator_03.28.2025 1, • Participate in huddles, team meetings, patient case discussions, and quality improvement initiatives, • Maintain appointment optimization by identifying telehealth visits, and coordinating Quality Coordinators to complete in home visits to close gaps, • Support team members by optimizing appointment management to prevent loss of patient follow up, • Monitor real time hospital, SNF, and emergency department alerts from Arkos 360, Experian, and HIE ensuring timely follow up, • Assist corporate call center coordinators to ensure filed orders and requests are processed timely, • Obtain requested medical records in a timely manner, • Upload all orders, field documents, and requested records to the patients charts, • Demonstrate excellence and accuracy in collection of information, knowledge of processes, and be committed to providing outstanding delivery of patient care, • Maintain accurate and confidential patient records and documentation related to care delivery, • Maintain active patient panels in EHR and manage time sensitive requests including but not limited to lab results and prescription renewals, • Ensure field team documentation aligns with risk and HEDIS expectations for gap compliance, • Perform other duties as assigned to support the overall effectiveness of the organization Required Skills & Qualifications: • High school diploma, GED, or equivalent work experience, • Some medical office experience, • Knowledge of medical terminology and patient care, • Language & Communication Skills: excellent leadership, management, and communication skills with ability to work collaboratively with other departments and external stakeholders; must be fluent in both spoken and written English and maintain professionalism in all verbal and written correspondence with both internal and external clients., • Decision Making: strong ability to self-manage time to manage multiple projects and priorities in a fast-paced environment, • Computer Skills: able to utilize necessary programs to ensure effective communication, collection of metrics, and proprietary software; including but not limited to: Microsoft product suite, Adobe Suite, • Problem Solving: strong analytical and problem-solving skills Preferred Skills & Qualifications: • Some college, • MA, CNA, or medical certification, • Knowledge of medications, health plans, health insurance, or medical background and terminology What's Next? Apply for the Job! Our recruitment team will review your application and reach out to schedule a quick call! Please feel free to forward this opportunity to someone you believe might be a good fit! If hired, you could be eligible for a referral bonus! Must complete our Culture Index Survey. Take the assessment at. This is not a pass/fail test and does not measure intelligence. Arkos Health EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page atCareers - Arkos Health

Job Description Pediatric Otolaryngologist-Pediatric Ear Nose and Throat of Atlanta- Physician-Led Medical Group We are seeking a BC/BE Fellowship trained physician with a passion for clinical work and a collegial spirit to join our team of tertiary Pediatric Otolaryngologists in Metro Atlanta. The successful candidate should have an interest in contributing to a strong clinical program in Otolaryngology with expertise in in pediatric care and have demonstrated the potential for supporting team members and family/patient focused care. 100% clinical pediatric practice with academic opportunities, if interested, through local school of medicine in the department of Pediatrics, Surgery and Physicians Assistant programs. Developing a subspecialty niche depending on the physician's interests will be encouraged. Airway surgery, hearing loss and/or a cochlear implantation, head and neck are all potential areas of development given a physician's defined interest. The support and multidisciplinary care approach is in our care network. Leadership opportunities in clinical care, education and advocacy are available. Pediatric Ear Nose and Throat of Atlanta provides coverage at the largest Children’s Hospital in Georgia and soon the Southeast. Pediatric Ear Nose and Throat of Atlanta is a seasoned 30 year practice with deep roots in the community and part of the fabric of pediatric medicine in the southeast. We are leaders in patient advocacy and quality tertiary care. We have a robust hearing loss/cochlear implant program, head and neck service and well as everything “bread and butter”. DO YOU ALSO WANT EXTRA PASSIVES INCOME? As a member of our private physician led team, you will be eligible to join the Children’s ambulatory surgery center as a shareholder. In a Pediatric Otolaryngologist career with Pediatric Ear, Nose and Throat of Atlanta, you’ll experience: • Collaboration with an experienced team of well trained and evidence-based surgeons with over 50 years of combined experience. -Join on to a team supported by many PAs/NPs as well as as large pediatric audiology department, inpatient hospital service support and call support. • Being at the forefront of leading-edge thoughts leading to delivering high-quality care to patients. -Join a growing team at a practice with over 30 years of community presence -Physician-led practice with surgeon support that is dedicated to the needs of our patients AND providers. -Operating at pediatric subspecialist surgery centers and inpatient hospitals. Coverage at the state of the art Children’s hospital. -Minimally invasive technology and access to specialized team care. Practice locations: -Metro Atlanta -Pediatric Ear Nose and Throat covers Children’s Healthcare of Atlanta--offers both inpatient and ambulatory care, 24/7 Children’s ER, a PICU, NICU and Children’s Surgical Center. Within the physician practice network there are general pediatricians and more than 20 pediatric specialties. Position Highlights: -Office Hours/Schedule: 8-4:30 -Call is average 1:4, assisted by nurse practitioners/OR nurses -Generous attainable bonus structure -Competitive salary -Paid time off program -Multiple health, dental, vision and wellness packages -Annual CME allowance -Retirement savings plan with associated profit sharing plan -Relocation compensation available To apply, please contact Jennifer Tabares AND Donna Evans at and

Job DescriptionCompany Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. For more information, visit and follow Stream on LinkedIn, Instagram, X and Facebook. IMMEDIATE IMPACT. MEANINGFUL CAREER. At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career. Job Description POSITION OVERVIEW A successful Building Engineer does more than follow orders. They are consistently thorough and committed to keeping building systems and equipment in good order while supporting other members of the property and team. They provide concierge-style service to the tenants at our buildings and are constantly looking for ways to improve the experience for all who come to their properties. They execute preventative maintenance to keep systems and equipment in good repair and prolong their useful life. They are keenly aware of their surroundings to ensure the property maintains an outstanding appearance. RESPONSIBILITIES HVAC Assignment • Installs, inspects, repairs, and maintains mechanical, heating, ventilation, and air conditioning systems and related components., • Installs, inspects, and repairs electrical systems and related components., • Installs, inspects and maintains building structural systems and related components., • Fabricates, installs, inspects, and maintains electronic systems and subsystems (i.e., burglar and fire alarm, energy management, CAD)., • Leads other trade workers on special assignments and/or projects., • Provides training and guidance to other trade workers., • Installs, repairs, and replaces doors, windows, and building hardware., • Assembles, installs, repairs, and/or fabricates institutional furnishings and equipment., • Performs rough and finish carpentry and plastering/drywall of buildings and equipment., • Perform preventative maintenance and corrective repair of buildings, industrial systems, vehicles, equipment, and grounds., • Align and ensure all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety are adhered to., • Inspect building systems, including but not limited to fire alarms, HVAC, and plumbing to ensure the operation of equipment is within design capabilities and achieves environmental conditions prescribed by the client., • Perform contract work which could include landscaping, snow removal, HVAC, plumbing, and cleaning., • Other duties as assigned.Qualifications, • Thorough knowledge of all building systems operations, maintenance, and repair, • Must have a thorough understanding of HVAC, electrical, plumbing, and building automation systems., • Knowledgeable in energy management systems, techniques, and operations, • Understanding of multi-meter amp probe, anemometer, pressure gauges, drain auger, and other industry standard tools/equipment., • Operate and use necessary manual and power-driven tools., • Ability to read and understand plans and prints., • Basic skills with Microsoft Office Outlook, Word, Excel, and Teams, • Ability to comprehend and interpret instructions and memos and ask clarifying questions to ensure understanding., • Ability to efficiently present information to an internal department and/or large groups of employees, • Reliable transportation, • Strong organizational and analytical skills, • Appropriate license/permit for trade as may be required by local or state jurisdictions., • High school diploma or general education degree (GED) and a minimum of two years of related experience and/or trade school training or equivalent combination of education and experience., • A minimum of 3 years building maintenance experience., • Mobility of stooping, standing, climbing, and frequent lifting of a minimum of 50 pounds of equipment, • Ability to safely install rigging/lifting devices., • Climbing ladders and stairs, • May require shift work and/or on-call duties., • May be required to work extended periods of time without relief when responding to priority/emergency situations., • Work under limited supervision Additional Information #LI-Onsite Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law. Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. To apply for a position, please visit our website at

This position will be in the Call Center and be responsible for high call volumes. The Client Service Representative role handles inbound calls from healthcare providers and third-party administrators. Passion for customer service and helping people; previous call center experience preferred.

Job Description Position Summary: This role reports to the LPN, RN, and Director of Nursing, ensuring efficient health service delivery and smooth patient flow within the service area. The position involves performing various tasks as an integral part of the healthcare team, assisting nurses and providers in patient care and treatment. It also includes supporting patients and families as a liaison between them and healthcare providers, recognizing the Provider as the Lead of the service area. Detailed Description of Position: Familiarize yourself with administrative and clinical nursing policies and procedures. Work under the close supervision of the Licensed Practical Nurse and Registered Nurse. Attend required in-service education programs, staff, and departmental meetings. Report to work as scheduled without excessive use of sick leave. Perform duties throughout the workday. Maintain patient information confidentiality. Assist with admitting patients from the clinical waiting area to the examination room. Help patients move personal belongings to the examination room. Assist patients onto the examination table. Prepare patients for treatment and examination by the Provider, ensuring they are appropriately draped and wrapped. Assist in obtaining information from clients and/or families for external medical records. Document relevant information in the client’s record. Obtain vital signs (e.g., blood pressure, temperature, pulse, and respiration) and appropriate laboratory tests (blood and urine) as directed by the Provider or Nurse. Perform vision and hearing screenings and administer First Aid under the direction of the Nurse or Provider. Perform venipunctures, collect specimens, and prepare requisitions for laboratory and x-ray work as directed by the Nurse or Provider. Perform electrocardiograms and/or place patients on holter monitors. Assist clients in discharging from the clinical area. Clean and stock all patient rooms after use. Demonstrate infection control principles: Hand washing Aseptic technique Sterile technique Adhere to isolation procedures Clean and sterilize equipment and instruments using the autoclave Ensure equipment care and maintenance: Maintain all emergency equipment, including tray and pack contents, and know the location of equipment and supplies. Care for central supply equipment, checking for safety, proper operation, and tagging by maintenance. Notify appropriate staff of repairs in a timely manner via email and telephone call. Act rapidly and calmly during emergencies, providing necessary materials as requested. Perform other duties as assigned. Based on organizational needs, travel may be required to assist with staffing at Main Center, Butts County, Care Center @Dobbs, Decatur, East Point, Forest Park, Gresham, Lovejoy, Griffin, and Riverdale. Knowledge, Skills, and Abilities: Ability to relate to the health needs of clients. Ability to read and understand healthcare terminology, charting, and medical procedures, providing care with patience and understanding. Effective and compassionate communication skills. Ability to perform basic healthcare procedures related to patient care needs according to the nursing skill checklist. Minimum Qualifications: High School education or equivalent. Completion of an Accredited Medical Assistant Course and/or 1-2 years of experience in a healthcare setting. Certification by the American Association of Medical Assistants, with maintenance of certification through re-examination or continuing education credits (CEU) obtained by attending AAMA-approved programs. A BLS CPR card. Typical Physical Demands: Full range of body motion, including handling and lifting patients, manual and finger dexterity, and hand-eye coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 20 pounds

Job DescriptionJordan And Associates Consulting is actively matching behavioral healthcare organizations and experienced behavioral health professionals together. We’re opening doors to promising roles and career paths for candidates in many geographical markets across the United States with numerous behavioral healthcare organizations. A well-known behavioral health company is looking for an established Business Development Representative in Atlanta. The organization has many treatment centers in many states across the country that treat adults struggling with Substance Use Disorders at all levels of care. The organization is in-network with all commercial payers. This position is focused exclusively on creating referral relationships with hospitals, interventionists, unions, employee assistance programs, attorneys, community recovery organizations, court systems, other treatment centers, and other individuals/organizations to generate referrals for patients with commercial insurance seeking treatment for Substance Use Disorders. This opportunity includes a generous compensation plan, benefits, and advancement opportunities at a stable and growing organization. Candidates Will Have: • Experience in business development in the SUD treatment industry, • Established relationships with individuals or organizations within the SUD treatment industry, • Versatility to cold call into new relationships as well as maintain and cultivate existing relationships, • Familiarity with establishing relationships and be comfortable speaking with hospitals, medical doctors, psychiatrists, interventionists, Employee Assistance Programs, addiction/mental health treatment centers, and therapists in a clinical sales process, • Experience in identifying market opportunities while developing, planning, implementing and following through with action plans to grow admissions and the overall brand of the treatment center, • Flexibility in their ability to adapt the territory plan to fit the needs of the geographic market and overall landscape of the behavioral healthcare industry, • Develop a strategic plan for creating new business relationships and strengthening existing relationships leading to increased referrals and admissions into the treatment center, • Actively prospect, cold call (on the phone and face-to-face) continuously to expand individual's and company's contact list and brand awareness, • Provide excellent follow-up with prospects and existing relationships, • Exemplify an attitude of service and availability for referral sources and patients being referred for treatment services, • Observe and identify market opportunities and challenges, • Develop, plan, implement and follow through with action plans to positively influence opportunities and challenges in candidate’s geographic area and broader behavioral healthcare landscape, • Achieve monthly, quarterly, and yearly goals for admissions and leads into the treatment center, • Travel to the treatment center for training, tours, periodic meetings and events as needed, • Minimum 3 years experience in business development in the SUD treatment industry

After, customer service at a high level, and call center is preferred but they are open to a PROFESSIONAL retail/food service. Customer service, Inbound Calls, inbound call center, hospitality, retail, Healthcare, licensed agents, Customer support, bilingual, microsoft office, troubleshooting, techn

Job Description This is an in-office position. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible. Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future. Tele Specialists Offers: • A great culture with a team environment, • A fun, diverse work environment, • A rapidly growing company with career advancement opportunities, • Medical, Dental and Vision benefits, • 401k match, • Paid Vacation, • Leadership Training Classes, • Mentorship Program, • Tuition Reimbursement About the Role: The Rapid Response Center Paramedic will be Working in direct contact with the RRC Director, physicians, and customers. You will provide highly reliable service dispatch and management throughout the patient consultation process. The RRC Paramedic role has three main areas of responsibility: Daily Operations/Process Improvement, Training & QA of RRC, and Mastery of RRC Technology. This position must have the ability to triage neurology and Psychiatry consults and dispatch based on acuity. Leading call center coordination, you will develop and deliver operations that maintain high standards of quality and financial performance to achieve effective and efficient service delivery for patients, health care systems and providers. Essential Duties and Responsibilities: • Checks Email Daily – check for any updates to stay current on protocols/procedures, • Attend Huddle at 1840 & 0640, fill out Daily Huddle Form, participate in huddle hand off of information to oncoming nurse., • Call back on Dr to Dr cases for patients who have not been seen by a TS physician., • Monitors “Open/Waiting to Accept Cases” hourly, • Review of details how to manage/actions to be taken for findings of these cases in Orientation, • Monitoring & Responding to Physician chats, • Conduct telephonic assessments using structured triage tools, • Escalate complex cases or concerns to the supervising RN or physician as needed, • Support care coordination by relaying information to appropriate physician, • On new Psych cases contacts Facility & Obtains history, time, and Patient assessment on all Psych Calls – Ensure high or low priority defaults appropriately dependent on clinical assessment/judgement, • On new STAT cases contacts Facility & Obtains history, time, and Patient assessment on STAT calls – Assigns priority level dependent on clinical Assessment/Judgement, • Monitors blast protocol and escalations – ensuring that they are working @ 3,6, 12” for Strokes (monitoring), • Monitors prolonged queue times in dispatch –, • Physician technical issues go to IT called Help Desk Support – The Doctors have a button to click for this – Advise provider to utilize this, • Utilizes best paramedicine judgment during any communication Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Current Paramedic certification (State and/or National Registry, depending on location), • Minimum 2 years of field experience as a paramedic, • Strong communication and interpersonal skills, • Comfortable working in a technology-enabled environment (EMRs, phone systems, telehealth tools), • Ability to remain calm and focused during high-volume or urgent calls, • Prior experience in a call center, telemedicine, or triage setting preferred, • Proficient in basic computer skills and medical documentation, • Ability to interact with internal and external customers, • Highly analytical and detail-oriented with ability to demonstrate command of details and to articulate those details at a higher level., • Strong written, oral and interpersonal communication skills, • Highly self-motivated, directed and proactive, • Keen attention to detail, • Ability to effectively prioritize and execute tasks in a high-pressure environment, • Experience working both independently and, in a team-oriented, collaborative environment, • Able to communicate effectively within department and with members of interdisciplinary teams, • Ability to work independently and proactively in a fast-paced, dynamic environment, • Proven analytical and problem-solving abilitiesPhysical Requirements:, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift 15 pounds at times

Job Description About Us: Goals Plastic Surgery is a renowned cosmetic and plastic surgery practice dedicated to helping individuals achieve their aesthetic goals. The practice is committed to delivering exceptional results with a patient-centered approach, offering flexible financing options and personalized treatment plans. Goals Plastic Surgery empowers clients with high-quality, innovative solutions to inspire confidence and self-love. Role Description Goals Plastic Surgery is looking for a highly motivated, results-driven Patient Coordinator & Sales Closer to join our team. This position is focused on converting leads into booked treatments and ensuring patients receive the best possible care and experience. The ideal candidate is a strong closer, highly organized, and skilled at building rapport, overcoming objections, and guiding patients through the consultation and booking process. Duties Sales & Patient Conversion: Close sales by effectively communicating the benefits of procedures and guiding patients through the decision-making process. Collects and manages patient information with respect and detail, in accordance with industry regulations (HIPAA, PHI, etc.) . Follow up aggressively on leads, consultations, and past inquiries to maximize conversion rates. Overcome objections and provide customized solutions to meet patient needs. Educate potential patients on procedures, pricing, and financing options. Maintain a strong pipeline of prospective patients and ensure timely follow-ups. Track sales performance and report on booking trends. Patient Coordination & Organization: Manage the full patient journey from initial inquiry to post-procedure follow-ups. Ensure all patient records, treatment plans, and financial agreements are documented accurately. Work closely with the medical team to coordinate patient schedules and ensure seamless experiences. Stay up to date on all cosmetic procedures and industry trends to provide expert guidance. Organize and prioritize multiple patient inquiries while maintaining a high level of responsiveness. Experience Proven experience in sales, preferably in a cosmetic surgery high-ticket sales environment. Exceptional closing skills and ability to drive revenue. Strong organizational skills with a keen attention to detail. Ability to multitask, prioritize, and manage high volumes of patient inquiries. Experience handling financing and payment plans is a plus. Passion for aesthetic medicine and patient care. Qualifications Required Skills/Abilities: Professional, pleasant, and clear speaking voice . Positive attitude that shines through to our patients on the phone . Attention to detail, specifically professional writing skills . Able to follow directions and comply with policies and procedures . English and Spanish speakers preferred. Education/Experience: 1-3 years of general customer database (CRM) experience, as we use Zoho for our system. College education (completed degree or relevant coursework). 1-3 years of call center experience preferred. Experience with making outbound sales/service calls preferred . 1-5 years of experience within the healthcare industry preferred . Bilingual preferred (Spanish) In the first week, Goals offers free courses to learn the CRM Zoho system and Goals products! There is a probationary period of two weeks, there is a rate of $16 per hour for Active Working Time* at our Atlanta location. You would be eligible for uncapped commission potential: $100 per closing after the first five closings during these two weeks! By the fourth week, the hourly rate will be increased to $30 per hour for Active Working Time* and $100 commissions after the first three closings per day! *Active Working Time is defined as live consultations, follow-up negotiations, and CRM updates related to active sales, which are monitored by Team Lead (idle time is not included). Bi-weekly commission payouts based on verified Net Sales. There are other bonuses for aesthetic, weight loss, and other procedures! If you are passionate and enjoy working in a team, we encourage you to apply for this rewarding opportunity. Company DescriptionOur company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.Our company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. Veterans and Military Spouses Encouraged to Apply Duties include but are not limited to: • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary, • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner, • Acts to gain payment or arrangement of payment on behalf of the client as appropriate, • Follows client-specific protocols and policies when carrying out duties, • Investigates and responds to client enquiries as needed, • Enters and monitors payment arrangements, • 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties, • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred, • Ability to work successfully in a fast-paced, deadline-oriented environment, • Strong organization skills. The ability to work on multiple tasks simultaneously, • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires, • Ability to work successfully and cooperatively within a team-based environment, • Broadband internet connection (No DSL, or Dial Up), • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: • $15.00/hr with a $1.00 increase at 90 days AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!, • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts, • Paid time off starting at 90 days and annual profit sharing, • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day, • Family Friendly Events, • Wellness Programs/Gym Reimbursement, • All necessary equipment and technical support provided, • Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.Requirements:

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance RESPONSIBILITIES Greet patients as they arrive at the front desk; determine the reason(s) for patient visits to the center; direct in accordance with office procedures for check-in, scheduling, or walk-in. Checks in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures. Facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed. Assist with registration and scheduling appointments at health fairs, outreach programs, and other offsite events. Coordinates with back-office staff to ensure the timely and efficient flow of patients to the providers; Serves as call center personnel by answering calls, forwarding calls, making reminder calls to patients; and taking messages as appropriate for executive staff; Register and create EHR charts for new patients: assist patients in the completion of necessary forms and consents; review patients intake forms to ensure completeness; Scan patient documents into the EHR system; process inter-office documents and prepare for the clinical department. Communicate with medical professionals and insurance company personnel to expedite patient eligibility into the program and verify patient insurance coverage before patient appointments to determine eligibility. Verify household income information, Medicaid/managed care eligibility, and selection of HCC as a primary care provider, when applicable; Request and record all co-payments, and any monies past due; safeguard cash and checks from collected payments; Assure accurate and timely performance of end-of-day and other processing as required; balance cash and credit card transactions at the end of the day; Prepare new patient packets for next-day clinic; Responsible for ensuring the supply of needed forms and receipt books are on hand; Cleans Lobby, and front waiting area when needed; Perform other duties as assigned. Qualifications: Education High school diploma/GED; two years experience in a medical office or other healthcare setting preferred, customer service experience a must. Experience A minimum of two years experience in a medical office or other healthcare setting is preferred, customer service experience is a must. Knowledge, Skills, and Abilities Requires thorough knowledge of company operations, policies, and procedures; Knowledge of Working knowledge of Microsoft Office Applications: Word, Excel, and Outlook; must have strong data entry skills; Maintains positive behaviors, communications, and other outward expressions regarding HEAL. Maintains positive, constructive, cooperative, and professional working relationships with coworkers Ability to exercise good judgment in evaluating situations and making decisions. Ability to use tact and sensitivity to timing in personal transactions.

Job Description Are you passionate about making a meaningful difference in patients’ lives while using your call center and communication skills? Join a fast-paced healthcare team where your attention to detail and compassion help ensure timely care and seamless experiences for every patient. Call Center Medical Scheduler Location: Atlanta, GA | Onsite Compensation & Schedule • $18.50/hr (based on experience), • Hours: 6:00 AM – 5:30 PM EST, • Full-time, weekday availability ROLE IMPACT As a Medical Scheduler, you’ll be the first point of contact for patients and provider offices—helping coordinate imaging appointments with care and precision. Your attention to detail ensures accurate data entry and smooth patient experiences in a fast-paced outpatient diagnostics environment. KEY RESPONSIBILITIES • Schedule and confirm imaging appointments using internal systems, • Explain procedures, prep instructions, and directions to patients and providers, • Contact physician offices to secure imaging orders when needed, • Answer calls, respond to questions, or route to appropriate staff, • Maintain professionalism and escalate concerns as needed MINIMUM QUALIFICATIONS • High school diploma or GED, • Previous experience in a call center environment, • Background in medical/healthcare settings, • Ability to pass a drug screen and background check CORE TOOLS & SYSTEMS • Call center software, • Healthcare scheduling platforms, • EMR/EHR and order entry tools, • General office applications PREFERRED SKILLS • Strong customer service and communication skills, • Comfortable in high-volume, deadline-driven settings, • Bilingual a plus (not required) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Job Description Overview of Position Varsity Tutors is seeking a Customer Retention Manager to join our team! The Customer Retention Manager will have a direct impact on business growth as we help more people achieve their academic goals and help us continue our national expansion. The Customer Retention Manager will lead a team of Retention Specialists focused on saving at-risk memberships, reducing churn, and improving lifetime value. This role drives day-to-day coaching, performance management, and process excellence across cancellations, downgrades, pauses, and escalations, partnering closely with our Customer Escalations team. About Nerdy: Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company's purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy's comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy's flagship business, Varsity Tutors, is one of the nation's largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Nerdy is a publicly traded company on the New York Stock Exchange. Learn more about Nerdy at . Nerdy's shareholder letters below explain the product and strategy and are the most effective way to learn about what the company is building. • Q1-2025 Shareholder Letter, • Q4-2024 Shareholder Letter, • 3 to 5 years in customer retention or sales center with at least 2 years managing a frontline team, • Comfortable in an ambiguous, face paced environment, • Proven results improving save rate and reducing churn in a subscription or membership business, • Strong coaching skills with a track record of lifting the middle and addressing underperformance within structured timelines, • Data fluency across funnel and revenue metrics, comfortable building and interpreting KPI dashboards, • Excellent communication, conflict resolution, and de-escalation skills, • Experience with modern CRM and contact center tools (Zendesk, Looker), • Demonstrated ability to implement and train teams in strategic and effective retention techniques, • Ability to work evenings and weekends as required, • Own team performance on retention KPIs, including lost revenue, 24 hour repeat and processed rates, • Manage a team of Retention Specialists, including hiring, onboarding, weekly coaching, and performance reviews, • Monitor call quality and compliance, provide real-time feedback, and run targeted skill clinics on objection handling, value reinforcement, and product fit, • Optimize workflows for cancellations, pauses, and downgrades, ensure accurate attribution and documentation in CRM, • Partner with Escalations for complex cases, resolve customer issues quickly, and prevent repeat contacts, • Collaborate with SalesOps to track impact and to refine reporting, • Execute Back-to-School and other seasonal playbooks, including mindset reframing, messaging pillars, track-specific scripts, and feature positioning by grade level, • Drive test-and-learn experiments on scripts, offers, and save strategies, and roll out wins with clear SOP updates, • Manage intraday performance, manage schedules, and maintain service levels and response times, • Represent Retention in cross-functional forums, share voice-of-customer insights, and inform product and policy changes Leadership & Culture Expectations: You will embody and promote Nerdy's leadership principles: • Goes Deep: You personally engage with metrics, audits, and data, ensuring you understand the "why" behind performance variances., • Delivers Results: You move from strategy to execution quickly, ensuring timelines and quality stay high—even in ambiguity., • Bias for Action: You experiment, prototype, and adjust quickly. You make the call when the path isn't fully clear., • Builds Teams: You prioritize talent development, succession planning, and cross-functional collaboration., • Builds Trust & Communicates Openly: You lead with transparency, humility, and clarity., • Thinks Big & Innovates: You challenge the status quo, bring fresh ideas, and embrace emerging technologies. Unlock Your Full Potential at Nerdy: At Nerdy, we're not just transforming education—we're transforming your life. Our benefits package is built with a forward-thinking, "focus on you" mindset, so you can be your healthiest, happiest, and yes, most super-human self. Here's a snapshot of what we offer: • Competitive Compensation: Enjoy a competitive salary paired with performance based variable compensation., • Comprehensive Healthcare: Choose from top-tier medical, dental, vision, and life insurance plans designed to keep you and your family covered., • Retirement Made Simple: Benefit from our 401(k) plan with an immediate company match—no vesting delays!, • Family First: Generous maternity, paternity, and adoption leave ensure you have the support you need at life's big moments., • Flexible Time Off: Our flexible PTO lets you recharge on your own terms and when you need it the most., • Continuous Learning: Get a free, all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services., • Supercharge with AI: Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).

Job Description Inbound Call Center Representative Who We Are: Principle Choice Solutions, LLC (PCS) are trusted and respected healthcare revenue cycle experts. Even more than our experience, our level of service rises above others because we are passionate about what we do. At PCS, our mission is to provide value-based solutions to help clients navigate rapidly changing environments. We achieve this by recruiting, developing, and retaining a team of ethically based leaders with exceptional ability, character, and dedication in an environment that rewards steadfast focus on each client’s individual success. In fact, PCS encompasses our values of integrity, dedication and transparency that guide everything we do as a company. Principle Choice is Different: PCS was built on the sincere desire to provide our associates with a work environment that fosters a healthy work-life balance while providing our clients with a competitive edge, all without sacrificing our values or high standards. • Comprehensive health insurance options, • Paid Time Off for both sick and vacation time, • 401(k) plan with employee and employer contributions, • Tuition Assistance Program Job Responsibilities As a Call Center Representative, you will ensure a memorable customer service experience by determining the caller’s needs and help them with their inquiries. Specific duties for this role include: • Answering customer requests or inquiries in a high-volume, inbound Call Center setting, • Conducting every interaction with a customer focused, courteous approach that will ensure first call resolution and achieve provider satisfaction scores of 90% or higher, • Documenting call activity into various VA systems, • Identifying and resolving customers’ inquiries using problem-solving skills, • Building a positive rapport across a variety of personality types, • Continually maintaining a working knowledge of our processes and proceduresWhat We Offer, • Competitive compensation – hourly wage + incentives/bonuses, • Equipment provided, • Set schedule, • Bi-Weekly pay with direct deposit, • Paid on-the-job training, • Supportive and motivating staff to help you succeed, • Opportunities for advancement, • High School Diploma or GED required, • Preferred 1-2 years' experience in customer service, • Goal oriented with a healthy competitive spirit, • Strong attention to detail, dependability, and follow through, • General office skills and knowledge of standard office equipment., • Excellent verbal and written communication skills, • Flexibility to adapt to changes in a growing organization, • US Citizenship required, work sponsorship unavailable, • Candidates must provide two valid forms of identification, one of which must be either a REAL ID (indicated by a star in the top corner) or a valid U.S. passport., • Personal traits of a high-level commitment, motivation, energy, team orientation, professionalism, trust, personal honesty and integrity, and a demonstration of placing others in a place of high valueBenefits, • Medical, Dental, Vision, Pet Insurance, • Hospital and Accidental Supplemental Insurance, • Short/Long Term Disability, • Life insurance, • Telehealth, • 401K (with employer matching contributions), • Paid Time Off, • Paid Sick Time Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Powered by JazzHR 5vUvQLn9lh

Job DescriptionReady to Make an Impact in Healthcare? Join Serenity. Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? No Problem. We’re not looking for medical backgrounds — we’re looking for calm, clear communicators who know how to solve problems and keep things moving. If you’re steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you’ll feel right at home. Bring your focus, empathy, and drive — we’ll train you on the rest. The Role: Call Center Representative | Sandy Springs, GA As a Call Center Representative, you’ll connect with potential patients who’ve expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you’ll gently guide them toward booking their first appointment—turning leads into lasting patient relationships. What You’ll Be Doing: • Gently guide hesitant patients to book their first appointment with care & empathy, • Convert new leads into patients with confident, results-driven follow-up, • Schedule, adjust, and cancel appointments with accuracy, • Act as a liaison between established patients and their provider, • Working with other healthcare professionals to ensure seamless patient care, • Provide information about healthcare services, procedures, and policies, • Handle patient concerns, complaints, and questions promptly and professionally, • Follow protocols for managing patient inquiries and issues, • Resolve patient issues, offer solutions, and escalate when needed, • Verifying patient information, insurance details, and eligibility, • Accurately enter and update patient info in the EMR system, • Other duties as assigned What You Need: • High School Diploma or GED, • Proven experience in a high-volume customer service industry, • Excellent verbal and written communication, • Proficiency with MS Office applications a plus, • Basic math skills Why You’ll Love Working at Serenity: • Starting at $16.50/hour with growth opportunities to $19.50/hour within six months, • Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment), • Luxe-level benefits: We cover 90% of medical, dental & vision, • 401(k) – because your future deserves self-care too, • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge, • Flexible Shift Hours Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.