Director of Clinical Services
4 months ago
Evansville
Job Description Role Summary: The Director of Clinical Services is a visionary healthcare leader responsible for ensuring high-quality, patient-centered clinical care 24/7 across multiple care settings. This role champions excellence in elder care by aligning clinical services with best practices, regulatory standards, and a mission-driven approach to care. As a key leader, this individual contributes to organizational growth, staff development, policy creation, and clinical outcomes that make a meaningful difference in patients’ lives. This is a dynamic opportunity for a nursing leader who thrives in a collaborative environment, values proactive care, and is committed to driving measurable results in quality, safety, and satisfaction. Duties: * Promote the organization’s mission, vision, and values in all clinical programs, operations, and team culture. * Oversee the delivery of 24/7 patient-centered clinical services, ensuring high standards of care across all environments. * Monitor patient outcomes and guide the team in delivering exceptional clinical care. * Collaborate with HR and management to recruit, train, and evaluate clinical staff. * Ensure timely and accurate patient assessments and individualized care plans. * Develop and manage a 24/7 on-call system in collaboration with the Medical Director. * Work with leadership to maintain operational efficiency and service excellence. * Ensure clinical team engagement in collaborative care planning and team meetings. * Develop and manage nursing services budgets, KPIs, and resource utilization reports. * Lead and participate in quality improvement initiatives, tracking and analyzing clinical data. * Ensure compliance with federal, state, and internal healthcare regulations. * Create and review clinical policies and procedures annually, ensuring alignment with standards. * Represent the organization in healthcare associations and regulatory committees. * Collaborate with Medical Director, Operations Director, and leadership teams to ensure consistent, high-quality care. * Participate in patient/family meetings, staff development, and organizational activities. * Uphold safety standards and infection control protocols in all care settings. * Attend ongoing training and maintain all professional certifications. * Designate a qualified registered nurse to act in your absence. * In certain states, ensure compliance with state-specific nursing practice acts and documentation standards. * Perform additional leadership duties as needed. Required Qualifications: * Active RN license in good standing. * Bachelor of Science in Nursing (BSN) required. * Minimum of 3 years' experience working with elderly or frail populations in acute, long-term, or community-based care. * Minimum of 3 years of progressive leadership experience in a healthcare setting. * Strong background in patient-centered care, chronic disease management, and elder care best practices. * Demonstrated expertise in staff leadership, interdisciplinary collaboration, and clinical education. * Strong communication, conflict resolution, and team-building skills. * Knowledge of clinical budgeting, KPIs, and financial resource management. * Proficiency in electronic health records and Microsoft Office applications. * Ability to analyze and apply clinical quality improvement data. * Willingness to lead with empathy, creativity, and a solutions-oriented mindset. * Reliable transportation, valid driver’s license, and state-required auto insurance. * Ability to pass all pre-employment screenings including background check, drug test, and health clearance. * Medically cleared for communicable diseases with up-to-date immunizations. Desired Qualifications: * Master’s degree in Healthcare Administration, Nursing Leadership, or a related field. * Professional certification in a nursing or healthcare leadership specialty. * Experience in home care, managed care, or long-term care settings. * 1 year of experience working directly with elderly or frail populations (preferred; training provided if not present). * Familiarity with innovative, patient-centered models of care. * Commitment to advancing diversity, equity, and inclusion in the workplace. If you're interested, please reply to this advertisement or directly email your resume to me at or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!