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Job DescriptionAbout Us Sit Still Kid's Salon is a modern children's salon offering exceptional haircare services in a fun, kid-friendly atmosphere, without being anti-adult. Our goal is to provide a personalized and top-tier experience for each little client while leading the way in the children's hair industry. We offer a full-service salon experience that's both welcoming and sophisticated. We're seeking a talented, creative, and experienced Assistant Manager to join our elite team. Job Description The Salon Assistant Manager is responsible for the overall day-to-day operations of both locations of Sit Still Kids Salon – Greenpoint, Brooklyn & LIC, Queens. This includes internal and client-facing responsibilities, in service of ensuring smooth service delivery, high standards of client satisfaction, profitability, consistency in Sit Still Kids Salon’ franchise standards, and service excellence. This role is also responsible for staying up-to-date on the latest industry trends in beauty. Assistant Manager Responsibilities:The key responsibilities of this position are: 1. Provide excellent customer service • Create a positive, friendly, and fun atmosphere for children and parents., • Stay up to date on current beauty trends and new techniques to provide cutting-edge services., • Greet customers at our Front Desk and assist them with getting settled into their appointment, • Upsell services, private events & hair care products, • Conduct our check out procedures including pre-booking the next appointment, • Answer the phone & address client questions and appointment bookings, • Build lasting relationships with clients through excellent customer service and communication 2. Drive client retention and sales, • Conduct regular call backs to our sales leads, • Conduct Daily Concierge phone calls to customers we have not seen recently, to drive retention, • Offer product recommendations to clients based on individual needs and hair types3. Team Management & Schedule Optimization, • Act as the Manager on Duty during shifts, directing the team of 3+ stylists, • Optimize appointment schedules, particularly on the weekends, ensuring stylists are balanced in their appointment loads, • Lead the team toward reaching our weekly service and product sales goals and maintain the salon’s high standards of service and performance, • Address any issues that arise on site, with either stylists or customers, • Maintain a clean and organized work area to ensure a safe and professional environment4. Run our Retail programIf you like shopping & merchandising, this role is for you!, • Conduct all retail & product orders, • Maintain weekly reporting on retail & product sell-thru rates, • Understand the brands we sell and educate our stylist team on our products, • Label all our retail & products with correct SKUs & pricing, • Maintain SKUs & pricing within our point-of-sale system, • Develop the merchandising displays for our products, including seasonal features like Halloween, Holiday, Mother’s Day, Back-to-School & more 5. Run our Events programs, • Run our monthly “Teach Me How to Braid Class” end-to-end, from planning the dates and promotional materials to driving client sign-ups and hosting the class in conjunction with our stylists, • Run other events and help brainstorm event concepts, • Attend community and school pop-up events on behalf of the salon, • Host our birthday parties and private events In addition to the responsibilities above, this position is expected to participate in ongoing training and professional development to enhance skills, which at times is provided off-site requiring travel (paid for by the company) for 2 – 3 days (1 – 2 times per year). Schedule Schedule for this position is 24 - 32 hours per week total, broken down as: • 2 consecutive weekdays (Either Mon/Tues or Thurs/Fri), • On weekdays, 3 - 7 pm at a minimum (for the right candidate, this can be 11 am - 7 pm), • Weekends, 8:30 am – 4:30 pm Please do not apply if you do not have availability that matches these hours. Salary & Benefits • Competitive compensation: $24 - 28 (based on experience) per hour plus a monthly bonus tied to salon performance goals., • Great hours (no late nights!), • Access to the latest salon products, tools, and techniques, • Ongoing professional development and training, • A creative, supportive work environment that values your expertise.Qualifications:, • Excellent customer service & communication skills and a talent for building rapport with clients, • Prior salon experience and/or upscale retail experience (think DryBar, Lash Lab, European Wax Center, Disney, Nordstrom, etc.), • Strong knowledge of beauty trends, haircare products, and tools, • Strong product sales background and a willingness to learn our product lines (Amika, Eleven, Evereden), • Strong attention to detail and a passion for creativity, • Ability to work collaboratively in a team setting, • Willingness to learn and grow through ongoing training, • Experience with children is a plus, • Prior experience with retail merchandising is a plus Apply Today and take the next step in your career with Sit Still Kid’s Salon!

Job Description About the Brand: Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton. About the Role: We are seeking a passionate and driven Seasonal Part-Time Sales Supervisor for our boutique in the West Village. As an integral member of our leadership team, you will oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury. In this role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success. You will collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management. With a strong "one team" mentality, you will support store and market initiatives, including promotional events and activations. You will also lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks. Flexibility to adapt to a fast-paced, evolving environment is key, and proficiency in retail technologies such as Shopify, Endear, and Slack is highly valued. Position Qualifications: • Must be 18 years or older to comply with company standards., • Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders., • Experience in luxury retail with a solid understanding of premium accessories, including familiarity with materials, product details, and the expectations of high-end clientele., • Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business., • Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays. Interpersonal Skills: • People Leadership: Able to effectively coach, mentor, and guide the team toward achieving goals and building a bench of future leaders., • Client-Centric & Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise., • Adaptable & Strategic Thinker: Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients., • Professionalism & Discretion: Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion., • Brand Expertise: Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences., • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence, • Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results., • Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Commission based, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR xx9r3PPbci

Job Description ONLY applicants with prior salon experience & high end luxury retail experience should apply** Colour Bar Hair Specialist are seeking passionate and talented Hair Colorist/Stylist with a strong following. Requirements: • Valid cosmetology license., • 3-5 years of experience (min), • Passion for retail sales, • The ability to carry out instructions furnished in written, oral and diagram form, • Must have exceptional knowledge of hair color foundation Balayage, Ombre, Sombre, • Professional appearance, • A demonstrated ability to effectively work as a team with other members of the business team and various departments within the company to achieve individual, departmental and company goals., • Candidates must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays. Essential Duties and Responsibilities: • Build and maintain customer relationships, • Adhere to company dress code policy, • Proactively educates himself/herself on product knowledge, campaign promotions and merchandising standards About Us: Colour Bar Hair Colour Specialist is a flagship L'Oreal Professionnel Salon, that carries Kerastase Paris and Shu Uemura Art of Hair products. At Colour Bar Hair mediocrity is not accepted, located in the heart of Rockville Centre, near St. Agnes Cathedral.We are extremely educated about our industry and uphold exceptional standards for quality and superiority. Our goal is to provide a world-class salon experience accessible to anyone. If you are interested in applying for any of these employment opportunities at Colour Bar Hair Colour Specialist, please send your resume, cover letter & salary requirements via indeed. Are you right for this position? If you do not believe you are a right applicant for this position, save your time (and ours) and do not apply. Are you a go-getter? Are you hungry for growth? Are you passionate about your industry? Outcome/mission oriented? Job Type: Full-time

Job Description Job Description: We are looking for a talented and passionate hairdresser to join our team. The ideal candidate will have a strong understanding of current hair trends, excellent technical skills, and a warm, customer-focused approach. This role involves consulting with clients to understand their hair goals, performing haircuts for women, men, and children, and providing a variety of color services such as root touch-ups, highlights, balayage, and full-color treatments. Styling services, including blowouts and event hair, are also a key part of the role. A strong knowledge of different hair types and products is essential, as is the ability to recommend appropriate treatments and retail products. The hairdresser is responsible for maintaining a clean and professional work environment and for delivering a consistently high standard of service. Staying up to date with the latest techniques and trends is encouraged, and the ability to manage appointments, stay punctual, and support a positive salon atmosphere is a must. Candidates should have a valid state cosmetology license and previous salon experience. Strong communication skills, professionalism, and a genuine passion for the beauty industry are vital. Experience with advanced color work, color correction, or salon software is a plus, but not required. A flexible schedule, including availability on evenings and weekends, is preferred. This is a great opportunity for someone who is dedicated to their craft and enjoys working in a collaborative, supportive environment. Company DescriptionMella Salon is a laid-back yet luxurious space where creativity, professionalism, and community come together. We pride ourselves on being more than just a salon — we’re a family. Our team is supportive, talented, and always ready to lift each other up. We balance high-end service with a fun, down-to-earth atmosphere that makes both clients and stylists feel right at home. At Mella, we believe in continued growth, genuine connection, and doing exceptional work without the ego. Whether you’re behind the chair or in front of the mirror, you’ll feel the difference the moment you walk through our doors.Mella Salon is a laid-back yet luxurious space where creativity, professionalism, and community come together. We pride ourselves on being more than just a salon — we’re a family. Our team is supportive, talented, and always ready to lift each other up. We balance high-end service with a fun, down-to-earth atmosphere that makes both clients and stylists feel right at home. At Mella, we believe in continued growth, genuine connection, and doing exceptional work without the ego. Whether you’re behind the chair or in front of the mirror, you’ll feel the difference the moment you walk through our doors.

Job DescriptionCompany Description Annual Compensation Pay Range: $105,000 - $121,000 We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program! As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry! Job Description Lead, Manage and Develop People, Brand Ambassador & Operational Excellence Lead an Engaged Team: • Recruit, motivate and retain a dedicated team of customer facing customer front line employees, • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards., • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention., • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management, • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district., • $121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units., • Second year bonus potential increase to $20,000 performance-based bonus, • Participation in company stock program that includes dividends paid quarterly, • Internal promotional and career opportunities throughout the United States, • Extensive training and coaching plans – we want you to succeed!, • Comprehensive group healthcare programs, • 401(k) with generous employer match, • Paid time off, • Monday thru Friday work scheduleQualifications Qualifications & Expectations • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities., • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry, • Proven track record of top tier performance, • Experience managing operational audits and payroll budgets, • Exceptional communication and time management skills, • Proficient in MS Office (Excel, Word, PowerPoint and Outlook), • Passion for sales and customer service excellence, • Bachelor's Degree preferred, • Weekend availability by telephone, • 5 work Saturday’s per year required during peak season Additional Information • All your information will be kept confidential according to EEO guidelines.

Job Description Company Overview Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family. We are seeking an experienced and motivated Assistant General Manager to join our team. The Assistant General Manager plays a key leadership role in supporting the General Manager with all aspects of store operations, ensuring smooth daily functions, high customer satisfaction, and a positive work environment for associates. This position requires strong leadership, organizational skills, and the ability to drive results through effective management and collaboration. Responsibilities include but are not limited to: • Assist the General Manager in overseeing all areas of store operations, including the front end and individual departments., • Drive sales performance, ensure cost control, and optimize labor utilization for maximum efficiency., • Support workforce planning, scheduling, and event coordination to align with business goals., • Collaborate with department managers to set objectives, monitor performance, and achieve store targets., • Ensure effective implementation of weekly sales flyers and in-store merchandising initiatives., • Maintain store sanitation and cleanliness in compliance with local health and safety regulations., • Partner with the Corporate Audit team on merchandising, product placement, and presentation standards., • Communicate with the Corporate Liaison regarding employee relations, reviews, training, and engagement activities., • Promote a culture of teamwork, professionalism, and accountability among associates and supervisors., • Provide leadership, coaching, and support to staff to ensure high standards of customer service and operational excellence., • Minimum of 5 years of management experience in a large retail or wholesale business., • Proven ability to lead teams with professionalism, authority, and creativity., • Strong decision-making, communication, and organizational skills., • Ability to motivate and inspire others to achieve store and company goals., • A customer-oriented individual with a genuine passion for delivering exceptional service., • Experience in sales growth, process improvement, and operational efficiency., • Strong problem-solving and leadership abilities., • Health Insurance, • Dental & Vision Insurance, • Paid Time Off (PTO), • Free 100K Life and AD&D Insurance, • Short-Term Disability Insurance, • Long-Term Disability Insurance, • Flexible Spending Accounts (FSAs), • Supplemental Insurance

Job Description Job Title: General Manager Reports to: Regional Director Company: JustFoodForDogs, LLC Location: Nationwide Job Type: Full-time, Exempt Job Summary Are you passionate about pets? Do you want to help dogs and cats thrive with the best nutrition possible? JustFoodForDogs is seeking a dedicated General Manager to lead our store team in delivering exceptional customer service and driving success. This role involves overseeing all aspects of store performance, including setting high standards for customer care, managing and developing team members, and achieving financial targets. As the General Manager, you will play a pivotal role in ensuring smooth day-to-day operations, fostering teamwork, and maintaining efficiency in the kitchen. You will oversee both sales and kitchen functions, making key decisions to support operational excellence. We’re looking for a dynamic leader with strong multitasking, time management, and leadership skills who can inspire and guide a team to success. Key Responsibilities Team Leadership: • Directly manage the Nutrition Sales Consultant and Kitchen leaders, including coaching and training to help achieve their performance goals, • Work with HR, Recruiter, and Training Specialist to recruit, hire, and train new team members, • Work with Team Leads to approve staff schedules; manage staff schedules to the needs of the business, • Ensure kitchen and front end are in high-quality standards, • Serve as a role model for company values and protocols, setting the tone for culture within the store, • Sales/Customer Service:, • Work with Team Leaders to ensure Nutrition Consultants are engaging with customers, understanding their dietary needs and providing solutions, • Manage Team Leads and Ensuring they maintain effective merchandising and product display, • Ensure staff adheres to safety, cleanliness, and product quality standards., • Manage and approve supply replenishment orders (e.g., marketing materials, ingredients)., • Work with Team Leads to receive deliveries and accurately organize/manage back-room inventory, • Triage operational issues (e.g., equipment failure, ingredient shortage, quality questions) and coordinate with the COO and/or Facilities Coordinator to drive resolution, • Finance, • Meet or exceed monthly budget for store-level profitability; identify root cause and corrective actions for missed targets, • Effectively implement strategic initiatives, • Know and work by the company’s mission to create an effective teamwork environment, • Provide weekly and monthly performance reporting packages, • Competencies and Qualifications, • Ability to manage, build, lead and motivate effective teams, • Ability to handle the pressures of simultaneously coordinating a wide range of activities; ability to multitask, • A love for retail, nutrition, dogs, and a desire to create the ultimate customer experience, • Clear, concise written and verbal communications, • Analytical and problem-solving skills, • Attention to detail, • Comfort with change (as we are a rapidly growing business), • Education and/or Experience, • Experience: 1+ years as a General Manager or Assistant General Manager in retail or a similar industry., • Leadership: Proven ability to build, lead, and motivate teams to achieve goals., • Operations: Skilled in managing daily operations, inventory, safety, and cleanliness standards., • Customer Service: Strong background in resolving customer complaints and driving sales through engagement and merchandising., • Financial: Proficient in meeting budgets, managing cash, and analyzing performance metrics., • Skills: Excellent multitasking, time management, communication, and problem-solving abilities., • Adaptability: Comfortable with change in a fast-paced, growth-oriented environment., • Passion: Enthusiasm for pets, nutrition, and delivering outstanding customer experiences.. Live Our Mission – At JustFoodForDogs, we act with integrity and build trust, treating everyone with dignity and respect. We bring passion to our mission, contribute positively to our environment, and strive to eliminate drama and negativity. Our commitment extends to exceeding expectations and supporting both our communities and the planet. Be a Team Player – JustFoodForDogs values positive teamwork and strong relationships. We prioritize trust, support, and team success over individual recognition. Our approach is to serve others and focus on collective goals, ensuring that collaboration and mutual support are at the heart of our work. Maintain a Positive Attitude – At JustFoodForDogs, we bring energy and enthusiasm to inspire our team. We stay optimistic, lead with empathy, and manage change with a positive outlook. Our focus is on constructive feedback and willingly assisting others to foster a supportive and confident workplace. Deliver Results – We are driven to win with determination and commitment at JustFoodForDogs. We honor our promises, take initiative, and pay attention to the details. Our goal is to consistently deliver on our objectives while holding ourselves and others accountable for results. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Salary Range: $95,000 – $105,000 Step into the future of luxury with Genesis Motors America. At Genesis House in the Meatpacking District and Genesis Studio in Hudson Yards, we’ve created two dynamic brand experience centers where modern design, cultural inspiration, and cutting-edge vehicles come together. Guests discover the Genesis portfolio through immersive experiences ranging from curated test drives to elevated programming, private events, and authentic Korean dining inside Genesis House. As a Floor Manager, you won’t just oversee daily operations—you’ll be the heartbeat of the guest experience. This is a hands-on leadership role where you’ll coach, inspire, and develop a team of luxury curators while setting the standard for exceptional hospitality. You'll collaborate closely with the Guest Experience Manager, lead by example on the floor, and ensure every visitor leaves with a lasting impression of modern luxury and personalized attention. What You’ll Do • Lead, coach, and inspire a team of curators to deliver elevated, human-centered guest experiences., • Oversee operations across both Genesis House and Genesis Studio, ensuring seamless service and attention to detail., • Drive performance excellence by managing KPI achievement, mystery shops, and daily/weekly reporting., • Support team growth through ongoing coaching, quarterly training, and regular performance reviews., • Manage scheduling, payroll, and operational administrative tasks with precision., • Partner with vendors on maintenance and upkeep to ensure centers remain flawless., • Be a visible leader on the floor, setting standards in guest service, hospitality, and brand storytelling., • Represent Genesis externally by cultivating local partnerships and participating in cultural programming and community engagement., • 5+ years in a leadership or supervisory role within luxury retail, hospitality, or high-end guest experience., • A natural mentor with strong emotional intelligence and passion for inspiring people., • Track record of building lasting relationships with both clients and teams., • Ability to thrive in fast-paced, dynamic environments while adapting gracefully to guest needs., • Strong operational management skills with proficiency in Microsoft Office tools., • Flexibility to work evenings, weekends, and select holidays in a hospitality-driven schedule. This is more than a leadership role—it’s an opportunity to shape the guest journey at one of the most visionary automotive brand experiences in the world. You’ll work at the intersection of luxury, culture, and innovation, surrounded by a passionate team and inspiring clientele in the heart of New York City.

Job DescriptionCompany Description Location: Keasbey, NJ/Edison, NJ (onsite at client 4x a week) R25_0020124 #LI-Onsite Job Description At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a Director to own and lead our commercial and service relationship with a key client. This role involves developing strategic plans, driving data-driven merchandising strategies, and leveraging complex analytics to generate incremental sales and profits for clients, through our NIQ suite of products and solutions. In this role, you will be the primary trusted partner for client executives, delivering key insights through the ‘Full View’ of the NIQ solution suite and expertise to bear on their most important growth questions. You have rich retail knowledge and can confidently speak to industry issues and consumer trends. You have direct experience harnessing insights from retail POS transaction data, customer loyalty analytics and Retail collaboration programs to drive positive commercial outcomes for our client. You can derive actionable insights from data and are excited to coach members of the account team to develop highly engaging stories and actionable recommendations for our client. You are comfortable utilizing data and analytics and view them as a key component of confident decision-making. This role involves establishing and deepening client relationships, developing strategic plans to embed NIQ’s solutions into the client’s decision-making processes, driving insights-driven strategies, and leveraging the team and broader NIQ organization to drive value and change for our client. Key Responsibilities: Strategic Planning and Execution: • Develop comprehensive joint business plans with client executives and internal NIQ leadership, • Create phased roadmaps of key activities, deliverables, and results, • Act as the primary client services lead with client stakeholders, • Establish and manage strategic as well as day to day insights deliverables Merchandising, Insights, and other client teams, • Coach and oversee the team’s delivery of high-quality insights and analysis that accurately and effectively solve client problems, • Ensure the client and the account team fully utilize NIQ’s products to drive value-added decisions , in part by managing usage reports, • Oversee multiple priorities, deadlines, and projects across the account team and contracted deliverables, • Execute the delivery of our solutions, ensuring timely outcomes and client satisfaction, • Collaborate with internal NIQ experts to develop relevant and effective solutions to the client's growth needs by identifying opportunities to develop new capabilities and approaches, • Stay current with industry trends and educate clients on innovative merchandising and collaboration best practices, • Be the Account Leader, leading all NIQ associates on the account team to make a positive impact for the client in every interaction. Coach team members to become extraordinary client partners, • Set career paths and resource development structures to maintain and scale a highly engaged team, mentor and coach associates to align with the company's vision and strategy, • Play a supporting role in business development for new business at assigned client, partner with specialty sellers, and create leads, • Support the development of partnership deliverables, client engagement team, statements of work, and joint operation and engagement models for contract execution and deliveryQualifications, • 10+ years of relevant experience in Retail, CPG, Merchandising, or Professional Service. Grocery Retail preferred, • Bachelor or Advanced degrees, • Have direct experience delivering insights and end to end story telling through POS transaction data and/or customer loyalty data, • Proven experience developing and executing category strategies that generated revenue growth, • Effective in executive-level communications, influencing and engagement, • Experience leading teams and ability to coach others in data analysis, • Experience with retail collaboration programs, • Strong project management skills with demonstrated strength in meeting and resolving multiple client requests/issues at the same time to maintain positive client relationships in complex situations, • Highly proficient in Microsoft applications (Excel, PowerPoint), • Strong sense of urgency and accountability to drive client outcomes, • Team leadership, cross-functional people management, training, and development experience required Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $110,000-$165,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job DescriptionDescription: WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB RADAR is looking for a highly motivated and technically skilled Deployment Support Associate to join our Customer Support and Operations team. In this role, you'll provide remote technical support during live deployments of RADAR systems to our retail customers and vendor partners. You'll troubleshoot hardware, software, and connectivity issues while ensuring a seamless installation experience. This position is primarily overnight and requires strong problem-solving skills, attention to detail, and the ability to work independently. You'll be on the front lines of our deployment success, helping resolve incidents in real time and improving operational processes as we scale. In your first 30days, you will: • Learn RADAR's mission, technology stack, and core values., • Complete onboarding and security compliance training., • Get familiar with RADAR's deployment process and common support issues., • Review technical documentation, Runbooks, and Zendesk workflows., • Gain hands-on exposure to tools like Zendesk, internal dashboards, and remote troubleshooting methods., • Begin independently handling technical support tickets for deployment-related issues., • Communicate directly with vendor technicians to walk through issue resolution., • Manage escalations from the Deployment Operations team., • Liaise with your manager to generate performance reports for internal stakeholders., • Adhere to SLAs by prioritizing urgent support requests., • Confidently resolve complex technical issues based on accumulated knowledge., • Contribute to improving internal documentation by drafting new Runbooks., • Escalate unresolved cases efficiently to L2/L3 support teams., • Demonstrate working knowledge of our monitoring tools and appliance logs., • You have 2+ years of professional Helpdesk or Technical Support experience, ideally in a customer-facing or field operations environment., • You have strong troubleshooting skills across hardware and software platforms., • Have have experience using ticketing systems and support tools (e.g., Zendesk, ServiceNow)., • You are comfortable working independently on overnight shifts (typically 8 PM to 5 AM PST)., • You are a clear communicator, capable of translating technical issues for non-technical audiences., • You thrive in fast-paced environments with shifting priorities., • You have familiarity with command-line tools (Terminal, SSH, Telnet) and Linux-based systems., • You have the flexibility to work weekends, holidays, or outside standard hours when needed. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job Description POSITION: PT Temp Fragrance Specialist (Creed) REPORTS TO: Regional Sales Manager, TriState NY Metro Mid-Atlantic STORE LOCATION: Macy's Kings Plaza, Brooklyn, NY Welcome to Kering Beauté – Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive rate of $25 - $28hr. OVERVIEW – The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of Kering Beauté. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES • Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales., • Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market., • Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager., • Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management., • Responsive for engaging with customers to build and promote brand awareness., • Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively., • Partner closely with manager and team to drive all aspects of the business., • Accountable for event presell, goals and set up., • Required to open and close if position is based in a boutique location.CORE REQUIREMENTS, • Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred, • Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry, • Experienced and comfortable with working within a retail environment and building relationships, • Excellent verbal & written communication skills; strong interpersonal skills, • Possesses strong attention to detail, event planning and organizational skills to support business needs, • Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems, • Flexible and adaptable to changing priorities with the ability and willingness to multi-task vNywHhb4Wn

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated IT Support Specialist with a strong background in Helpdesk and customer support to join our dynamic team. The ideal candidate will have solid technical expertise combined with the ability to communicate effectively with both technical and non-technical stakeholders. The IT Support Specialist at RADAR will partner with IT Engineering Teams and other departments outside of the Customer Support structure to deep-dive and find root causes to common issues affecting our customer or deployment strategies. This person is great at driving tasks, projects and issues to timely resolution, has a versatile background focusing mainly on external customers and teams however also working with internal customers. The candidate will also support RADAR's employee onboarding/off-boarding process. The IT Support Specialist will work with external vendors to ensure Maintenance Dispatches have little impact to no impact to our customers. The appropriate candidate will be someone who thrives in collaborative environments, excels at tackling challenges independently, fosters process improvement and has a solid technical background. This is a hybrid role. In your first 30days, you will: • Review and digest training materials to understand the RADAR business model and our core values, • Dive into videos and seminars to gain a better understanding of RADAR's technology, • Visit RADAR offices to meet with team members and engage in debugging common issues, • Learn about customer support structure, • Learn best practices and ticket-handling processes, • Develop a comprehensive understanding of RADAR support and Helpdesk protocols by reviewing runbooks and how-to guides, • Meet with strategic team members, • Independently provide support to customers through Jira and other ticketing tools, • Communicate with customers to guide them through resolutions, • Collaborate with engineering to escalate issues we are unable to resolve, • Collaborate with your manager to produce reports for customers and internal stakeholders, • Participate in on-call rotation schedule, • Adhere to SLA agreements by responding promptly to customers, • Begin owning dispatch process including scheduling with vendor and customers, • Collaborate with Hardware team to ensure RMA equipment is being received and tested, • Resolve complex problems and troubleshoot by referring to related tickets and documentation, • Successfully resolve complex problems using acquired knowledge, • Efficiently escalate tickets to L2 and L3 tier teams when appropriate, • Collaborate with Customer's Support Team to resolve issues related to their environment, • Successfully use monitoring tools and have a solid understand of appliance logs, • Identify processes that can be automated, • Begin automating processes in Jira to increase efficiency, • You have 3+ years Helpdesk/ Customer Support experience, • You are capable of explaining technical issues to non-technical audiences, • You are able to work independently, • You are able to work in a fast-paced environment while exhibiting a strong attention to detail, • You have experience using service desk management software to track support requests, monitor KPIs, and enhance performance, • You have the ability to evaluate, escalate and drive issues to resolution, • You have previous experience supporting retail customers, • You have strong problem-solving and organizational skills and the ability to think creatively to find solutions to complex issues, • You work well under pressure and manage multiple priorities, • You are flexible and able to work additional hours, as necessary, • You are able to write reports, business correspondence, and procedure manuals, • You have an analytical mindset with the ability to analyze data, identify trends and data-driven solutions, • You have intermediate knowledge of Linux, • You have intermediate Network knowledge, • You have strong verbal and written communication skills, • You have intermediate knowledge of terminal, CMD, SSH and Telnet, • You are able to script using Linux, • You have knowledge of API Integration across business platforms, • You have advanced knowledge of Jira Service Management Desk Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development, • Wellness resources Position: General Manager (F/T) Company Overview: To help flush toxins, tone up, and torch calories, HOTWORX is the first fitness studio to implement cutting-edge infrared sauna technology into a truly 3-dimensional training method: Dimension #1: Heat Dimension #2: Infrared Energy Dimension #3 Exercise Our studio offers 24-hour access to unlimited sessions ranging from Hot Yoga, to Hot Cycle, Hot Buns and more. Our exclusive workouts are led by a virtual instructor in a semi-private environment, suitable for all fitness levels to give members more workout in less time. Job Details & Responsibilities: We are currently looking to grow our team and interviewing for the next rockstar General Manager In Greenwich Village. The General Manager position will lead the sales staff and overall membership experience for our clients, as well as: • Working as a team player to help grow the member base of the studio through sales, onboarding new members, and delivering a legendary customer service experience., • Performing various tasks to promote the HOTWORX brand and services in the community, including outreach to prospective members by social media, phone, text, email and engaging through local events., • Leading and motivating the membership sales team by achieving personal sales goals and providing coaching to the sales staff to exceed weekly and monthly KPIs., • Curating a culture within the facility that prioritizes helping members feel and look their very best., • Maintaining an immaculate fitness studio with a focus on cleanliness and operational excellence.Recruiting/Onboarding:, • Actively recruit & interview for staff and other necessary positions per franchisee criteria. Schedule a minimum of 1 group interview per month and schedule consistent weekly interviews., • Adhere to strict hiring processes set forth by franchisee and company, HOTWORX Franchising (HF) best practices, including, but not limited to requiring resume submissions, providing pre-employment package to prospective employees, executing initial interviews, 2nd interviews, and final group interviews, as well as assigning projects to the prospective new employee as part of interview process., • Train all Trainer Sales Associates according to HOTWORX training material and programs. Ensure all employees are fulfilling required training and certifications as outlined in their job descriptions and as required by HOTWORX FRANCHISING, LLC for their respective positions., • Track all new and existing employees training to ensure all are up to date with HOTWORX UNIVERSITY online courses, webinars and other training applications.Sales/Operations:, • Ensure all daily operational checklists are prepared weekly/daily for monitoring including but not limited to: Daily Open/Close Checklist, Daily Marketing Checklist, Daily Sauna Safety Protocol Checklist & Daily Cleaning Checklists., • Create and maintain a monthly staff schedule at least one week prior to the beginning of each month to include all training objectives, staff meetings, marketing and outside or inside promotion initiatives as well as equipment maintenance events., • Set, communicate and monitor individual sales goals for all employees on a monthly, weekly and daily basis using measurements tools provided by HF and HOTWORX POS software. GM should communicate results and action plans clearly and often to staff and franchisee as requested., • Hold all employees accountable for executing sales prospecting responsibilities and non-negotiable marketing., • Monitor efforts and document them in prospecting logs and other tracking forms., • Monitor the closing percentage and percent to goal of all employees and discuss action plans to continuously improve performance using Individual Development Plans at least once per month. All staff should be aware daily of their closing percentages and where they stand with respect to personal and team monthly goals!, • Provide creative ideas to keep the employees motivated and focused on meeting and exceeding goals. All incentives and pay increases must be discussed with and approved by the franchisee before communicating with employees. There should be creative quarterly incentives such as trips, nights out with staff (paid for by the studio), cash, etc., and these should be set up, clearly communicated and deployed prior to each quarter! The Studio should always strive to be the top performing location in the entire company., • Develop agendas for all employee meetings and training., • Complete a Performance Evaluation on all employees after the first 30 and then 90 days of employment. Perform quarterly then annual evaluations after 90 days of employment based on adherence to and execution of their job description and goals., • Communicate with and meet daily with the Franchisee & management team prior to weekly staff meetings to collaborate on agendas and discussion topics., • Submit payroll bi-monthly to Franchisee for approval and then to payroll company for the 10th and the 22nd payroll periods. Production for the 16th-end of the month for the previous month is paid on the 10th and production for the 1st-15th of the current month is paid on the 22nd. Once approved by franchisee, report payroll information to payroll processor. Business Development:, • Ensure that minimum requirements for prospecting are met monthly. This includes at minimum, 30 names and numbers turned in and 5 guest passes returned to the studio with employee initials on back of guest pass from each employee., • Monitor, track and analyze daily, weekly and monthly lead flow from online/social media advertising and communicate regularly with franchisee and ad agency to ensure consistent results and optimal cost per lead figures., • Work with staff to ensure daily and weekly organic posts are set up to encourage and increase engagement on all social platforms, especially Facebook & Instagram., • Communicate with franchisees and ad agency on changes in social media lead quality or feedback to make changes to ads and campaigns as needed., • Formally meet with franchise owner and ad agency regularly to monitor and communicate clearly regarding return on ad budget/spend as well as cost per lead metrics., • Ensure Daily Duties Checklist is completed daily., • Submit required close of business reports to franchisee nightly including full analysis by GM of the daily production and a brief email to franchisee at the end of the staffed hours every day M-F. This brief email should provide a brief summary of the day and why the studio accomplished the daily goals or why daily goals were not met and what the plan is for the next day. For weekend production, GM must provide the analysis emailed report on Monday morning first thing. Up and down the Organizational Chart, or Chain of Command, if you will, the studio must promote a culture of accountability. As the GM, you must always remember to regularly INSPECT WHAT YOU EXPECT. Always (not just some of the time) hold the team accountable to agreed upon goals!, • Review Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties. This includes new member follow up, new guest tracking, etc., • Utilize all HOTWORX marketing tools simultaneously and consistently to maximize traffic.Facilities Management:, • Maintain the highest standards of cleanliness throughout the studio including lobby area, saunas, functional training area, restrooms and any other areas to ensure superior customer service and sanitation expectations are exceeded., • Enforce all daily, weekly and monthly maintenance requirements with responsible employees., • Schedule monthly studio equipment maintenance and cleaning sessions in order to maintain sanitation standards and ensure that the studio equipment is always fully operational., • Ensure timely equipment repairs by reporting all repair or part replacement requests through the proper vendor contacts immediately upon equipment failure; confirm order with Franchisee. Always place a professional sign on the equipment, printed, not handwritten that states, Sorry for the inconvenience, this equipment is under repair, and ensure that it is repaired asap! A template is available on Studio Drive., • Ensure that all infrared heaters are in working order and are changed at the moment they fail to heat or when they reach the end of their hours of operating life span., • Maintain accurate product inventory according to minimum standards & rotate merchandise on display shelves every month to enhance the presentation of retail products. Basic Requirements: High school Diploma or equivalent (College Degree Preferred) Supervising Experience: 1-2 years (Preferred) Customer Service: 2+ years (Preferred) Candidates should personally lead a healthy lifestyle and have a personal passion for fitness. Our ideal candidates have previous management experience, fitness certification and or degree in a related field, strong interest in helping others achieve a healthier lifestyle while benefiting from rewarding performance-based commissions and bonuses. Compensation: We provide substantial paid training, certifications and support to ensure your success. Compensation includes base pay, commissions, bonuses, a free studio membership and product discounts. We will also offer stock options as our franchise grows to enable our General Managers to participate in the overall success of our studio buildout. Position is salary based as well as commission and bonuses, so you control what you earn. Job Type: Full-time, Contract Pay: $85,000-$90,000/ year plus commissions and incentives in the range of $20,000-$40,000/ year Benefits: Studio Membership Employee product discount Travel to HOTWORX annual convention Paid time off 401(k) including employer profit sharing contribution Work requirements: Monday to Friday with some weekend availability Education: Associate or Bachelor's degree (Preferred) Work Location: One location, room for growth/movement as we build-out HOTWORX in NYC

Job Description Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce an opportunity for a talented, enthusiastic, and personable technical professional to become a vital member of our team. We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional technical support and solutions to our clients. As part of our dedicated IT support team, you’ll be responsible for diagnosing, troubleshooting, implementing, and optimizing an extensive range of IT hardware, software, and network systems. Your expertise will encompass various technologies, including operating systems (macOS, Windows, Chrome OS), SaaS applications (such as G Suite, Dropbox, Slack), networking protocols (DNS, DHCP, VPN, TCP/IP), and endpoint management solutions (MDM). In addition to your technical skills, you will cultivate strong client relationships, offer insightful consultations, and ensure that our technology aligns seamlessly with client needs. As a proactive problem-solver, you will excel at simplifying complex technical concepts for our non-technical audiences. You will report to one of our Managers, who will provide you with both technical guidance and professional support. Collaboration with team members, including AV Support Specialists and Network Engineers, will be key in ensuring we deliver comprehensive technology solutions to our clients. We look forward to the possibility of welcoming you to our team! What We Offer: • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Takes initiative, is proactive, and self-motivated, • Strives for excellent communication with clients and team members;, • Thrives in the face of uncertainty, excited to create solutions;, • Is an excellent problem solver;, • Effectively communicates complex ideas or topics to a non-technical audience;, • Takes initiative and self-motivating;, • Has a strong internal locus of control;, • Believes in consistent professional development and growth;, • Is highly-likable; and,, • Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues efficiently, providing both on-site and remote support for clients across macOS, Windows, and Chrome OS., • Provide comprehensive technical support, training, and guidance to end-users on the operation of various IT systems and applications., • Partner with on-site teams in troubleshooting intricate IT systems, particularly within complex environments., • Maintain proactive, clear, and regular communications with customers and internal stakeholders across all applicable channels (e.g., Slack, Google Chat, Email, Jira, etc.)., • Actively contribute to the creation, refinement, and maintenance of technical documentation and Standard Operating Procedures (SOPs), incorporating on-site learnings, customer feedback, and best practices., • Liaise effectively with manufacturers and service providers for equipment procurement, advanced technical support, and repairs, including managing Return Merchandise Authorizations (RMAs)., • Collaborate effectively with other IT specialists, external contractors, and system integrators during troubleshooting, repair procedures, and new installations., • Provide detailed, accurate, and timely reporting of work completed for client deliverables., • Install, configure, and test a wide range of IT equipment, including desktops, laptops, peripherals, and network hardware (modems, firewalls, switches, access points)., • Configure and administer SaaS applications such as G Suite, Dropbox, Slack, Jamf, Atlassian Suite, 1Password, OneLogin, and Active Directory., • Manage device enrollment and asset management for client hardware., • Perform proactive maintenance, system diagnostics, and firmware updates for IT systems to ensure optimal performance, reliability, and longevity., • Assist in designing and implementing new IT solutions and upgrades for existing client systems, ensuring alignment with client requirements, industry best practices, and Hi! Tech’s standards., • Consult with clients to assess their IT needs, understand their objectives, and recommend appropriate and innovative solutions or system enhancements, including researching best-in-class hardware, software, and peripherals., • Manage and maintain an organized inventory of IT equipment, spare parts, and accessories., • Perform onboarding and offboarding of clients' team members in a friendly, professional, and sensitive manner., • Manage software licenses and perform account recertifications., • Run, terminate, and test network cabling, and implement and configure network hardware, understanding concepts such as DNS, DHCP, VPN, and TCP/IP protocols., • Analyze existing technology-related pain points and provide effective and budget-conscious recommendations to client management teams., • Deploy and operate various video conferencing solutions., • Deliver timely, detailed, and accurate time tracking and reports on completed work for client deliverables., • Maintain clear and accurate documentation for IT processes, procedures, knowledge base articles, troubleshooting guides, and change logs., • Bachelor's degree, • 2+ years of post-collegiate technical experience, • Extremely detail-oriented, • Ability to project manage complex, nuanced efforts from start to finish, • Proven ability to work successfully with limited supervision, • Ego-less personality with excellent teamwork and communication skills, • High empathy and bedside manner for end-users, • Ability to explain complex technical ideas to a non-technical audience, • Ability to deep-dive into research and find fixes when faced with unfamiliar technical hurdles or blockers, • Perseverance, resilience, and scrappiness in the face of challenges, • Ability to work effectively whether on-site, on the go, or remotely, • Ability to work in varying office cultures and able to blend in and work quietly and discreetly (when needed), • Deep knowledge of Google Workspace (G Suite for Business), • Experience implementing and administering MDM systems (Kandji, Jamf, Mosyle, etc.), • Understanding of ISP and networking hardware (modems, firewalls, switches, access points) along with concepts such as DNS, DHCP, VPN, and TCP/IP protocols, • Experience with planning and deploying Ethernet cabling, networking hardware, and related infrastructure, • Ability to troubleshoot Wi-Fi and wired network connectivity, and to improve overall network performance and security, • Experience deploying and operating a variety of video conferencing solutions, • Understanding of basic audio hardware (mics, mixers, etc.), • Knowledge and understanding of interoperability (and limitations of), all common digital and analog cables and interfaces (Ethernet, HDMI, USB-C, DVI, etc.), • Must be trustworthy and able to maintain the confidentiality of all sensitive client data (able to sign NDAs as required), • Ability to effectively and accurately use a tape measure, hand tools, a power drill, and be comfortable on a ladderCompany DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job Description Title: Tier 2 Service Desk Analyst Duration: 3+ year contract Location: ONSITE 5 days a week at 55 Hudson Yards REQUIRED SKILLS AND EXPERIENCE • 3+ years experience as a Service Desk Analyst or Technical Support, • experience with white glove support c-level/executives preferred, • previous technical research experience for complex tickets, • hands-on documentation experience writing KBs, etc, • Proven expertise with positive customer service skills and communication skills, • onsite technical support experience as well as remote support, • Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk, • Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!), • Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripherals, • Support of Microsoft Windows 10 Operating System Support of MS O365 provisioned accounts, • Support of mobile devices such as iphone, android, iPads, Surface Devices, etc. Password Reset, Account Unlock, etc., • Support of MacBook devices and MacOS Support of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc., • Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc. NICE TO HAVE SKILLS AND EXPERIENCE • Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus, • Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred), • ServiceNow experience, • Legal applications (iManage, InTapp, Box, etc), • Experience supporting MacOS 10-11; MacBook Air and MacBook Pro, • Technical certifications JOB DESCRIPTION An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the NYC office 5 days a week. The shift is 9AM EST-6PM EST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment. Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities: Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication. • Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology: -Microsoft Office 365 Account Support, Password Resets, etc. -Windows 10; PC Laptop, Desktop and Mobile Device support -MS Office Productivity Suite functional support -Collaboration tools including but not limited to Zoom -Remote support toolsets including: ProxyPro -Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms -Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers. -Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar. -Participate in team projects that enhance the quality or efficiency of Service Desk service. -Average handling time ~9-13 minutes, handling 12-14 contacts/hourly. -Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously

Job DescriptionDescription: Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The PupGum GM role will be reporting directly to the COO, however you will work closely across all core business functions. You will be responsible for owning the roadmap and day-to-day operations of our recently launched dental chew brand, PupGum. PupGum is the world's first dental chew clinically shown to reduce bad breath compounds and plaque, and you're going to be its new champion. You'll work cross-functionally, tracking inventory, owning the website testing roadmap and e-commerce platform, building email and SMS retargeting flows, ideating on breakthrough creative and collaborating with the marketing + creative teams to bring those ideas to life, identifying growth opportunities for the brand, and much more. This role requires a true all-rounder, leveraging both high-level organization and strategic thinking with a willingness to roll up your sleeves and own execution. Who You Are You're a builder. You're analytical and naturally curious - you're constantly looking for ways to improve processes. You're equally comfortable with high level strategic thinking and detail oriented operations work. You're highly organized and comfortable working with unstructured data sources, undeterred by ambiguous problem-solving. You thrive in an independent role, taking ownership of projects and driving them forward without needing hand-holding. You are an exceptional cross-functional collaborator who can spearhead complex projects with many different stakeholders. You're excited about the opportunity to own a brand end-to-end, and passionate about ensuring continuous growth. Responsibilities: • P&L Management - Lead all aspect of the PupGum P&L, from revenue growth to cost management and profitability, • Strategic Roadmap - Develop and execute roadmap of strategic growth initiatives (e.g., pricing strategy, UX design, marketing campaigns, channel expansion, etc.), • GTM - Drive go-to-market strategy and brand positioning; build out life-cycle marketing capabilities in partnership with existing marketing team, • Vendor Management - Collaborate with key manufacturing partners, including potential travel to manufacturing sites, to scale supply chain and identify cost-saving opportunities, • E-commerce Operations - Implement Shopify site optimizations and create lifecycle marketing flows, • Inventory Management - Tracking ongoing inventory usage and collaborating with the Operations team to ensure timely replenishment (e.g., owning NetSuite transactions and booking freight), • 2+ years of experience at a top-tier management/strategy consulting firm; experience working in the consumer goods, food, or retail industry is a plus, • 2+ years of experience in an operating role at a growth-stage startup (e.g., strategic operations, marketing, product manager, product innovation / development, etc.); experience with consumer business with a membership or subscription businesses is a plus, • Bachelor's degree or higher from top-tier university; ideally majoring in business, statistics, mathematics, engineering, economics, or a related field, • Familiarity with e-commerce platforms (e.g., Shopify, Recharge), marketing platforms (e.g., Klaviyo), and analytics tools (e.g., Looker, Omni, GA4), • Proven track record of owning a P&L and hitting growth targets preferred, • Experience building and owning demand forecast and inventory models preferred, • Proven ability to manage multiple research initiatives independently, prioritize effectively, and drive projects from concept to execution, • Strong understanding of e-commerce performance metrics (e.g., CAC, LTV), • Exceptional work ethic and ability to independently create and drive workstreams in a fast-paced, deadline-driven startup environment, • Comfortable working and communicating with employees at senior levels of the organization, including the CEO, COO, and other senior leaders, • Self-starter who is comfortable with ambiguity and able to react quickly to changing priorities Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description I’m partnering with a high-growth startup in New York that is experiencing explosive expansion and building out their Finance & Accounting team. They’re hiring a Senior Accountant to support this growth and strengthen their accounting function. This is a newly created role with exposure to leadership, great culture, and plenty of opportunity to grow. The Role The Senior Accountant will be responsible for ensuring accurate and timely financial reporting, supporting month- and quarter-end close processes, overseeing vendor and expense management, and helping to drive process improvements as the company scales. Responsibilities • Prepare GAAP-compliant monthly, quarterly, and annual financial statements., • Lead period-end close activities, including journal entries, accruals, and balance sheet reconciliations., • Manage vendor payments and expense processing, ensuring timeliness, accuracy, and compliance., • Research and document complex accounting treatments, estimates, and emerging issues., • Provide ad-hoc analysis and research across systems to support decision-making., • Collaborate with internal/external teams to ensure timely preparation of tax returns (sales, use, property, payroll, etc.) in multiple jurisdictions., • Maintain and enhance accounting policies, procedures, and internal controls., • Support annual audit and quarterly review processes with external auditors., • Identify and implement process improvements to increase efficiency., • Bachelor’s degree in Accounting, Finance, or related field required., • 4+ years of accounting experience, ideally with a mix of public accounting and industry (retail, hospitality, or high-growth companies preferred)., • CPA certification preferred., • Strong understanding of US GAAP and financial reporting., • Experience with NetSuite or similar ERP; Coupa or similar systems a plus., • Proficient in Microsoft Excel (VLOOKUPs, Pivot Tables)., • Strong problem-solving skills, with the ability to work independently while meeting deadlines., • Team player with excellent communication and cross-functional collaboration skills.

Job DescriptionCompany Description In 1916, skillful master perfumers created a new fresh, refined and modern fragrance in a small perfumer’s laboratory in the old town center of Parma. Named Colonia, this first Italian eau de cologne expressed a new sensibility. What was most striking about it was its formula, produced exclusively with natural ingredients, and its bottle showcasing Art Deco lines. Its popularity reached its pinnacle in the 1950s during the golden age of Italian cinema, when the biggest names in the industry discovered the fragrance while in Rome for film shoots at the famous Cinecittà studios. Going beyond the Italian border and transcending time and fashion, Colonia became the exclusive perfume of high society, an unmistakable symbol of Italian elegance. The brand, which opened its first boutique in Milan in 1998, has since developed a wide range of products, including fragrances, colognes, beauty and shaving products, a home collection and leather accessories. Today, Acqua di Parma is a lifestyle brand in a high profile market, a worldwide byword for sophistication and Italian refinement. Acqua di Parma invites you today to join its North America teams. Acqua di Parma is part of the LVMH Group. Job Description BUSINESS MANAGER BLOOMINGDALE'S 59TH STREET Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional. Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity. Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care. Acqua di Parma, where timeless craft meets vibrant spirit. MISSION & RESPONSIBILITIES The Business Manager will be responsible for providing onsite retail sales support at Bloomingdale’s 59th St. NYC for Account Executive. Achieved through hands-on selling to customers, continual training and motivating of Beauty Consultants, assisting the Account Executive in planning, and executing all special event programs and follow-up training of Beauty Consultants. • Execute retail sell-through and promotional programs to achieve sales goals at Bloomingdale’s under the direction of the Account Executive., • Support Account Executive in staff development of Beauty Consultants., • Partner with Account Executive to provide new and ongoing product and sales training to in-store staff, including new programs, suggestive selling techniques, and client registration programs., • Recruit, coach, motivate, and train qualified Beauty Consultants and Fragrance Specialists on all required brand expectations (S.O.U.L. selling, Storytelling, Art of Gifting). Also tracking the training platform engagement., • Maintain the client registration and replenishment program to retain customers. Also ensuring to recruit and add all new customers to the registry., • Responsible for client registration specifics, working with Beauty Consultants, encouraging, and assisting in updating the customer files, writing notes, texting and making telephone calls to customers, and for any other administrative service., • Train staff on the proper use of promotional and sales tools (samples, gift with purchase, vial on cards, hatboxes, postcards, etc.)., • Monitor stock to determine slow selling items or products that are under-performing and train Beauty Consultants on selling through overstocks and discontinued items. Stock needs reported consistently for the needs of the business., • Maintain brand image (cleanliness, effective use of merchandising units, proper placement of product lines, etc.)., • Execute and maintain operational management of counter., • Develop and provide training and support to the Beauty Consultants to execute special events programs (masterclasses, beauty breakfasts, events, etc.)., • Responsible for personal productivity., • Coach and track Beauty Consultants performance at the counter on a daily, weekly, monthly and seasonal basis (productivity, AUS, IPT)., • Execute all visual requirements for the brand., • Monitor the performance of gift with purchase and all sampling programs. Recaps to be completed and submitted to the Account Executive at the end of the promotion., • Act as liaison for retailer management. RELEVANT SCOPE MEASURES • Achievement all sales goals –Total Counter. Personal and Beauty Consultants. Focus on the growth of average unit sale, IPT, the counter’s productivity, the dollar productivity of special events and for developing the Beauty Consultants to their full potential., • Submit weekly strategy and sales reports to the Account Executive., • Event performance tracked and recapped., • Submit monthly scheduling and monitor time and attendance. WORKING CONDITIONS • Account Coordinator ORGANIZATIONAL STRUCTURE Reports to: Account Executive Positions Supervised: Beauty Consultants and Fragrance Specialists Peers: Other Business Managers INTERNAL PARTNERS: Field Sales, Marketing, Training, Creative, Human Resources EXTERNAL PARTNERS: Retailer (includes store managers, department managers and visual managers) and in-store staff (rotators and beauty and/or fragrance advisors) Qualifications • 3+ years of prestige luxury retail sales and management experience., • Prior experience in Sales as Business Manager, Training Manager or Sales associate., • Knowledge of English language required; other languages a plus, including Spanish, Portuguese, Italian, and French. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $75,000 - $78,000.

Job Description Position: Corporate Accountant Location: New York City (Hybrid) Salary: 85k – 95k (Temp to Perm) High end luxury goods retailers seek a Corporate Accountant to join their Team!! Responsibilities: • Perform accounting functions as assigned including, but not limited to booking journal entries, Balance Sheet reconciliations and providing analysis to understand trends on P&L., • Assist with statutory filings to various states., • Collaborate with various departments to solve discrepancies & to complete tasks assigned., • Compile and analyze financial information to prepare entries to the general ledger., • Monitor and review accounting and related system reports for accuracy, completeness and discrepancies., • Ensure all financial closing and reporting deadlines that have been assigned are met and assist with all audits., • Back-up month-end duties assigned to other Accountants., • Must be comfortable working with large data in MS Excel and have experience creating pivot tables and v-lookup., • Identify areas for process improvement and streamlining. Qualifications: • Bachelor’s degree in accounting or finance required, • 3+ years of relevant experience, preferably in retail environment and public accounting., • Understanding of Generally Accepted Accounting Principles., • Experience working with Microsoft Great Plains and Microsoft Dynamics 365, a plus.

Job Description Magnolia Bakery opened our first location on a quiet street corner in the heart of New York City's West Village in 1996. From then to now, Magnolia Bakery has grown to become a globally famous, locally loved retail bakery and desserts brand. With locations in New York City, LA and Chicago, a nationwide e-commerce and wholesale business, international locations in the Middle East and Southeast Asia, and an emerging Grocery business in the US, Magnolia Bakery's whimsical spin on classic, American desserts is now in every neighborhood. JOB TITLE: Director of Domestic Franchise Sales POSITION SUMMARY: The Director of Franchise Sales will work closely with the VP of Domestic Franchise Development and Sales to drive new territory growth across the U.S. for Magnolia Bakery. More specifically, the Director of Franchise Sales will be the initial point person and handle all domestic franchise inquiries, educating each on the Magnolia Bakery opportunity plus model, and progressing qualified candidates through the franchise sales funnel from initial call to franchise award. This role will require a roll up your sleeves and make things happen mindset, as well as an ability to build strong internal and external relationships, and create compelling value propositions for joining the Magnolia Bakery family. REPORTS TO: VP of Domestic Franchise Development and Sales COMPENSATION: $91,200 - $135,000 plus 10% annual bonus eligibility LOCATION: Remote or Hybrid - New York or Florida states only PRINCIPLE DUTIES: • Respond to all franchise inquiries and create a sales funnel of qualified leads by screening and evaluating qualified candidates based on their development capacity, operational skill level and financial qualifications to ensure the candidate's facility meets established qualification criteria., • Guide all franchise candidates through the initial discovery process to include initial consults, business presentations, FDD and market review calls, with end goal of bringing a qualified percentage of candidates through to Discovery Day, which are held monthly at our New York City Home Office, and then the best ones from there to the Franchise Approval Committee for formal approval and franchise award., • Provide general administrative support to the franchise sales and development department to include but not limited to weekly departmental reporting, planning and coordinating meetings / events, making reminder phone calls and / or emails to franchise candidates., • Work closely with the VP of Domestic Franchise Development and Sales to achieve short and long-term growth goals., • Assist the VP of Domestic Franchise Development and Sales plus Franchise Administration Manager post sale to ensure successful on-boarding of all new Magnolia Bakery franchise owners., • 5 to 7 years of leading a successful franchise sales and development team that consistently exceeded yearly sales goals. Retail/Hospitality or F&B/QSR industry experience preferred, but not essential., • Bachelor's degree in Business, Marketing, Sales or a relevant field of work., • Experience with FranConnect required., • Strong communication skills, both verbal and written., • Excellent at building rapport with candidates, new franchise owners and company employees., • Ability to follow a prescribed sales process., • Working knowledge of standard franchise documents to include FDD's, Franchise and Area Development Agreements., • High energy, positive outlook and can work collaboratively across departments., • Exceptional organizational skills and ability to multi-task., • Strong presentation skills and are comfortable with technology., • Ability to travel as necessary to the Home Office in New York City for company meetings and / or Discovery Days. In addition, can travel to trade shows, industry conventions and franchise conferences across the U.S. as well. Skills & Core Competencies: Organizational skills: Ability to juggle multiple tasks and keep detailed records in a CRM. Problem-solving: Quick thinker with the ability to resolve challenges that arise in a fast-paced environment. Collaboration: Works well with various departments and external stakeholders to achieve desired expansion goals. Attention to detail: Ensures that all franchise candidates invited to attend Discovery Day meet Magnolia Bakery's high standards. Cultural awareness: Adaptability to work with franchise candidates of different makes, models and backgrounds. #LI-REMOTE Magnolia Bakery is an Equal Opportunity Employer and participates in E-Verify. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Domestic travel required.

Job Description POSITION: Director, Creed Boutiques North America REPORTS TO: Senior Vice President of Sales FLSA: Exempt LOCATION: New York, NY (hybrid) Welcome to Kering Beauté – Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive salary of $156,000 - $195,000, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more! OVERVIEW: This position plays The Director of Boutiques plays a pivotal leadership role within Kering Beauté, overseeing the performance, operations, and strategic growth of Creed boutiques across the U.S. This role is responsible for driving sales performance and delivering an exceptional client experience through strong leadership, innovative sales strategies, and impactful brand events. In addition to managing existing boutique operations, the Director will play a key role in supporting the new store expansion plan, ensuring each new location launches with operational excellence and brand consistency. The role will also define and execute strategic action plans to maintain strong control over key performance indicators (KPIs), while fostering a culture of clienteling excellence and accountability across all boutiques. CORE RESPONSIBILITIES Leadership & Operational Management • Drive and maximize sales performance across all Creed boutiques in the U.S., consistently achieving sales targets while ensuring operational excellence and profitability., • Inspire and support store leadership teams in executing company strategies, fostering a high-performance culture rooted in accountability and results., • Conduct regular store visits to assess performance across key areas including team leadership, merchandising, KPIs, FOH/BOH standards, operational processes, and business tools., • Identify and implement process improvements to enhance boutique operations and elevate customer experience., • Monitor productivity, client KPIs, cost controls, and inventory management (including shrinkage), ensuring alignment with business goals., • Analyze business performance and market trends to identify opportunities and develop strategic action plans that drive sales and market share., • Maintain a strong understanding of the competitive landscape to inform positioning and growth strategies., • Demonstrate strong leadership competencies, including team building, cross-functional collaboration, and change management., • Deliver periodic strategic reports to senior leadership, providing insights and recommendations., • Oversee CRM strategy execution:, • Ensure timely rollout and adoption of CRM initiatives across boutiques., • Guide General Managers in achieving CRM targets and client-tier growth., • Monitor execution of clienteling plans and ensure accountability for results., • Partner with marketing to align CRM and clienteling efforts with top-line growth objectives., • Track key clienteling metrics by location to ensure performance benchmarks are met., • Collaborate with General Managers, Finance, and Business Planning to develop budgets, sales forecasts, and expense plans by location., • Continuously assess store leadership performance, providing timely coaching and feedback to drive improvement., • Partner with HR on complex employee relations matters, escalating as appropriate., • Lead the performance review and salary planning processes for boutique teams., • Attract, recruit, and retain top-tier talent, building a strong pipeline through networking and competitive intelligence., • Ensure a consistent, branded onboarding experience for all new hires., • Collaborate with the training team to deliver impactful product and service training programs., • Works with sales admin and sales promo team to execute sales strategy of the company and brands, including but not limited to:, • Identify, nurture, and acquire new clients and business opportunities to drive growth and profitability, • Research the latest trends and market positioning in beauty/fashion industry and create new opportunities to expand brand distribution, • Lead digital marketing initiatives, including co-op negotiations, digital media flights, and asset delivery for pure play accounts, • Main point of contact for all Pureplay (Amazon, Ssense, Hut Group)- both internally and externally, • Host monthly/weekly calls with each Pureplay to review marketing results & opportunities, product assortment, merchandising, new product launches, site updates and sample shipments, • ROI reviews on major promotions/initiatives, • Serve as subject matter expert on Pureplay & Specialty channel; share best practices and test & learn results with cross-functional teams (Online Team, Marketing, Sales Promotion, Sales Admin, & Creative), • Bachelor’s degree in a relevant field required., • 5–7 years of progressive sales and management experience in the luxury sector, preferably within fragrance or beauty., • Deep understanding of the retail and fragrance business, with a proven ability to drive performance and elevate customer experience., • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); technically savvy and comfortable with digital tools., • Exceptional communication skills, with the ability to engage effectively across all levels of the organization., • Demonstrated strength in recruiting, training, coaching, and presenting to diverse audiences., • Strong analytical and problem-solving skills; highly detail-oriented and results-driven., • Ability to inspire and motivate sales teams while maintaining a high standard of operational excellence., • Flexible and adaptable to shifting priorities in a fast-paced environment., • Willingness and ability to travel up to 75% of the time., • Physical ability to perform in-store tasks, including standing, bending, lifting up to 25 lbs, and navigating stairs as needed. 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Job Description This is a seasonal position running from October/November - December. Exact start and end dates may vary slightly based on business needs, weather conditions, or staffing requirements. About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also • Promote a positive, collaborative environment and maintain our core values and policies, • Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success, • Determine staffing requirements and oversee hiring, onboarding, and training of all team members, • Ensure daily operations are maintained as scheduled, • Respond to all business calls or emails within a timely manner, • Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets, • Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork, • Coach and develop team members to drive revenue, reduce cost and provide world class guest service, • Establish and maintain positive and successful vendor relations with staff at all locations, • Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability, • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery, • Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location, • Other duties required/assigned as detailed in Employment Agreement What We’re Looking For • Positive attitude and strong work ethic, • Team player who can work independently and understands the importance of leadership, • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions, • Ability to process sales transactions and comfortable with cash handling, • Professional attire and good hygiene are a must, • Available to attend mandatory pre-season training, • Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays, • Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill • At least 18 years of age, • High School Diploma Required, • Previous retail/assistant manager and photography experience preferred, • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect • A fun, fast paced, and passionate environment, • Career advancement opportunities, • Flexible schedule, • Referral program, • One free photo package for friends and family per staff member, • Must be used 2 weeks after the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Job Description Job Summary We are seeking a proactive and analytical Finance Business Partner Manager to join our team. This role will serve as a strategic link between the finance function and business units, providing financial insights, supporting decision-making, and driving performance improvement through budget management, operational analysis, and cross-functional collaboration. Location:New York or Jersey City Key Responsibilities General Ledger Management * Implement the Group’s financial management policies to ensure the accuracy, completeness, and timeliness of accounting records. * Responsible for full-cycle accounting of the company, ensuring all transactions are processed accurately, completely, and on time. * Reconcile company bank ledgers with bank statements, and prepare monthly bank reconciliation reports. * Perform reconciliation between the general ledger and subsidiary ledgers. * Prepare monthly, quarterly, and annual financial statements of the company. * Support internal and external audit work by providing required data, original vouchers, and other documentation. Tax Management * Implement the Group’s financial and tax management policies, ensuring the accuracy, completeness, and timeliness of tax accounting and filing. * Handle monthly, quarterly, and annual tax accruals (including corporate income tax, VAT year-end carryforward, and other taxes/fees, excluding daily VAT transaction processing); assist in preparing tax filing materials and completing online tax declarations and payments. * Review tax-related vouchers to verify the authenticity, completeness, and compliance of records. * Prepare required reports and documentation for annual corporate income tax reconciliation, and assist in completing the filing process. * Liaise with external tax agents to ensure compliance in the company’s tax matters. Qualifications * Bachelor’s degree or above in Finance, Accounting, Business Administration, or a related field. * Possesses relevant industry experience in tea beverages, coffee, supply chain, retail, or chain store operations. * 4+ years of experience in financial planning & analysis, business partnering, or relevant finance roles. * Strong analytical, problem-solving, and communication skills. * Proficient in financial modeling, reporting tools, and ERP systems. * Ability to work cross-functionally and influence stakeholders. * Familiarity with local tax regulations and risk control is preferred. Company DescriptionA global tea and dessert brand with over 36,000 stores worldwide, offering fresh-made milk tea, fruit tea, and soft serve ice cream at affordable prices. We are rapidly expanding into international markets, bringing high-quality, accessible products to new communities. Join us and be part of a dynamic, fast-growing team.A global tea and dessert brand with over 36,000 stores worldwide, offering fresh-made milk tea, fruit tea, and soft serve ice cream at affordable prices. We are rapidly expanding into international markets, bringing high-quality, accessible products to new communities. Join us and be part of a dynamic, fast-growing team.