Care Coordinator - Full-time
9 days ago
Newport News
Job Description Be the Heartbeat of Care Advantage Inc! Care Advantage Inc, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives. We're on the hunt for a high-energy Care Coordinator to join our Newport News VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine. What You'll Get: • Competitive pay that values your talent, • 17 days of paid vacation + 10 paid holidays, • A true work-life balance career, • A team that feels like family, with room to growWhat You'll Do, • Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued., • Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly., • Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork., • Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported., • Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work., • Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset., • Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum., • Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship., • Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards., • Energy, drive, and passion for achieving goals, • A problem-solver who puts people first, • Flexibility to adapt and thrive in changing situations, • Ambition to grow your career and see the big picture, • High School Diploma or G.E.D. equivalent, • 2+ years of relevant work experience, • Scheduling, medical, or phone experience a plus, • Computer literacy and comfort with scheduling systems Because here, you're not just filling a role-you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment. Apply today and step into a role where your energy, compassion, and creativity truly shine! Location: 23601, 23602, 23603, 23604, 23605, 23606, 23607, 23608, 23609, 23612, 23628, 23630, 23651, 23661, 23662, 23663, 23664, 23665, 23666, 23667, 23668, 23669, 23670, 23681, 23690, 23691, 23692, 23693, 23696, 23185, 23188, 23168, 23061, 23062, 23072, 23050, 23056, 23068, 23066, 23076, 23109, 23119, 23128, 23130, 23138, 23163, 23430, 23304, 23314, 23432, 23433, 23434, 23435, 23436, 23437, 23438, 23701, 23702, 23703, 23704, 23707, 23708, 23709, 23320, 23321, 23322, 23323, 23324, 23325, 23455, 23459, 23460, 23461, 23464, 23315, 23487, 23898 Job Posted by ApplicantPro