McAllen
Job Description Now Hiring: Team Leader – McAllen, TX Step Into Leadership with SpinXpress Are you ready to take the next step in your career and make a real impact? SpinXpress is seeking an energetic, people-driven Team Leader to join our growing team in McAllen, TX! At SpinXpress, we’re redefining the laundry experience—bringing modern design, convenience, and customer-centered service to an industry ready for innovation. Our stores are bright, safe, and inviting, and our people are what make them truly exceptional. As a Team Leader, you’ll be the driving force behind daily success—building a strong team culture, maintaining smooth operations, and ensuring every guest leaves with a smile. You’ll lead with enthusiasm, motivate your crew, and help strengthen SpinXpress’s presence in the McAllen community. What You’ll Bring • A hands-on, proactive leadership style with a can-do attitude, • A genuine passion for people, teamwork, and service excellence, • Experience in fast-paced settings such as retail, hospitality, or food service, • Strong communication skills and the ability to lead by example What We Offer • Competitive Pay: Plus bonus opportunities based on performance, • Flexibility: Reliable scheduling that supports your work-life balance, • Culture: Fun, relaxed, and team-oriented environment where your ideas matter, • Growth: Real opportunities for advancement with a fast-growing brand This isn’t just another job—it’s a chance to lead, grow, and be part of a company that’s reshaping an everyday essential. Ready to bring a fresh spin to the laundry experience? Join the SpinXpress team in McAllen, TX, and help us make every load a little brighter. Compensation: $16 Hourly Responsibilities: • Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences., • Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress., • Recruit, interview, select, hire, and employ an appropriate number of people for your team., • Coach, mentor, and develop the team, including overseeing new employee onboarding., • Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels., • Handle cash management and transactions accurately., • Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List., • Participation in and execution of promotional programs., • Provide a consistent quality product to the customer while keeping costs low., • Addresses customer concerns, issues, and claims in a timely and satisfactory manner., • Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels., • Train employees in processing sales and upselling to customers., • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety., • Empower employees to take responsibility and expect accountability with consistent feedback., • Develop strategies that team members can use to better reach a project’s goal., • Assign tasks to team members and validate completion., • Determine the completion timeline and monitor progress to keep the project on track and on schedule., • Communicate clear instructions to team members.Qualifications:, • Minimum of 2 years of leadership experience., • On-the-job training., • Excellent communication skills., • Confidence and skillful negotiating skills., • Strong organizational skills to give the team direction., • Knowledge and experience with inventory management., • A constant drive to improve the experience of our users and our internal processes: "How can I make things better?", • Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary., • History of achieving and consistently exceeding professional goals., • Enjoy being in a dynamic job where no task is above or below you.About Company Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – That’s The SpinXpress Way!