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Assist Ambulance is looking for drivers with a passion for healthcare to join us in the Bronx as part-time or full-time MVOs (Motor Vehicle Operators) working alongside Emergency Medical Technicians to provide exceptional emergency medical services with Basic Life Support. This is a very interactive job that will require interactions with patients, staff members, and involves lifting and carrying patients, in addition to safely driving the ambulance throughout all five boroughs. Assist Ambulance will train and evaluate drivers according to Assist's safe driving policies and procedures. If you are not already, Assist will also get you certified in CPR to be able to start driving the ambulance and providing care to patients alongside the EMT. Job Requirements: Must be at least 21 years old with 2 years driving experience in New York City Must have a valid New York State D Class driver’s license with no major moving violations or suspensions DJ licenses and out of state licenses are not accepted Must be physically fit to lift 125 lbs. in accordance with the NYS DOH and pass a lifting assessment Must be able to get 19A physical clearance and negative PPD test (vouchers provided) Must pass two driving assessments Must be able to pass a 10 panel drug screening including cannabis/THC (We have a strict no tolerance policy) Must be able to commit to at least two 8-hour shifts per week that are the same days every week (steady shifts) Per diem is not available at this time, only part time or full time steady scheduling (same shifts every week) Must be good with people and able to act responsibly under extreme duress Applicants' criminal history will be considered consistent with the requirements of the New York City Fair Chance Act Compensation and Benefits: 5% annual raises and $1/hr bonus after 90 days for working 32+ hours or more any pay period Free uniforms 50%-65% off Health insurance - Blue Cross, Blue Shield Anthem Bronze plan if you work 30 scheduled hours or more Paid training Paid sick time up to 56 hours per calendar year Paid holidays after 90 days - 6 paid holidays, paid at 8 regular hours for full time or 4 regular hours for part time Paid time off - 56 hours per calendar year Paid vacation - up to 40 hours at 1 year anniversary, 80 hours at 3 year anniversary, 120 hours at 6 year anniversary Free CPR certification and Certified Emergency Vehicle Operators certification, and VFIS driving assessment Union membership after 30 days Pay: From $19.50 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Health insurance On-the-job training Paid orientation Paid sick time Paid time off Paid training Parental leave Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Every weekend Holidays Monday to Friday Night shift No weekends Overnight shift Weekends only Supplemental Pay: Bonus opportunities Overtime pay Trucking Driver Type: Company driver Trucking Route: Local Regional Short haul People with a criminal record are encouraged to apply Work Location: In person
**Host & Waiter We are currently seeking dedicated and motivated individuals to join our team in Bruno in New York. If you are passionate about customer service, enjoy working in a fast-paced environment, and meet the qualifications below, we want to hear from you! General Requirements (For Both Positions): - Must be fully authorized to work in the U.S. - Must have a valid Driver’s License - No criminal history - Age between 28–35+ Position 1: Host Hourly Rate: $16–$18/hr Responsibilities: - Greet and seat guests with a friendly, welcoming demeanor - Answer phone calls, make reservations, and manage the reservation system - Maintain clean and organized front-of-house areas - Coordinate with the waiting staff to ensure smooth guest flow - Provide guests with menus, assist with special requests, and ensure their comfort during their visit Position 2: Waiter Hourly Rate: $17–$19/hr + tips Responsibilities: - Take food and drink orders from guests in a timely, professional manner - Serve food and beverages efficiently while ensuring an excellent guest experience - Handle guest inquiries, concerns, and provide recommendations - Work closely with kitchen and bar staff to ensure prompt service - Maintain a clean, organized dining area and manage table settings
As a Nurse Practitioner, you will be examining patients, collecting patient medical history, and making tentative diagnoses on minor and major issues You will also be reading diagnostic tests and reports, interpreting data, taking the time with each patient to explain their test results and medical diagnoses, and prescribing therapy or medication with a physician's approval Examine each patient, take a detailed medical history, and chart everything medically important in their records.
We are looking for a Part-Time English/Chinese Bilingual Dental Hygienist to provide quality dentistry in a fast-paced, patient focused private practice in Flushing, New York. Work Schedule is normally one to three days a week with expected hours from 10am-6pm. Pay is highly competitive. Requirements: - Current valid New York State license to practice dental hygiene - Speak, read, write, and understand English. (Bilingual in English and Chinese Mandarin preferred) - Excellent working knowledge of overall dentistry and dental hygiene procedures, dental patient screening, and medical history documentation - Knowledge of HIPAA regulations and compliance requirements - Adhere to all federal and government regulations, including the state dental board rules and regulations - The candidate must not have any current or pending disciplinary actions with the NYS Office of Professionals. Detail oriented, ability to prioritize workload, ability to effectively communicate simple and complex health issues in a caring and professional manner, strong and consistent commitment to improving the oral health of the patient, strong communication and interpersonal skills, team player, outstanding work ethic and employment record (including attendance and punctuality). - Computer skills must include Word, Excel and ability to provide accurate and timely documentation in an electronic dental record, experience with dental software Dentrix preferred. Responsibilities include, but are not limited to: - Cleaning calcareous deposits, accretions, and stains from teeth and beneath gum margins with dental instruments - Charting conditions of dental decay and disease for diagnosis and treatment by the dentist - Maintaining and sterilizing dental equipment - Applying fluorides and other cavity preventing agents to prevent dental decay Benefits: - Employee discount - Flexible schedule - Professional development opportunities - State of the art dental office with new equipment in exam rooms, with CBCT Scan, Panorex, 3D Intra oral scanner, Digital X-rays.
WHO WE ARE: The menu at Jack’s Wife Freda tells the story of the dishes we know and love from our childhoods in Israel and South Africa, as well as New York’s Jewish food and culture, emphasizing bright, fresh ingredients and beautiful presentation. Our love for our adopted hometown is reflected in everything at Jack’s Wife Freda, from our lively atmosphere, all-day dining hours, effortless ambience and joyful sense of community. Jack's Wife Freda is an all-day bustling Cafe. Breakfast, lunch, brunch, dinner and classic cocktails are served 7 days a week. WHO YOU ARE: Self-motivated individual who possesses a positive attitude coupled with a warm yet personable approach to service and most importantly you have a strong sense of team. Ability to turn first time diners into regulars. Open availability and a full time 4-5 shifts a week schedule preferred with at least 2 years of NYC restaurant experience. RESPONSIBILITIES INCLUDE: Provide positive, energetic, and attentive service in a fast-paced environment Work as a team to provide exceptional hospitality Ability to take orders and maintain full menu knowledge and enter orders correctly into the POS Ability to effectively communicate with FOH team, Managers and BOH staff Anticipate guest needs and handle guests situations with genuine empathy Complete all opening, transition, and closing responsibilities; complete side work assignments Keep all areas of the restaurant clean and organized by following cleaning checklist Assist with setting up outdoor furniture and maintenance of outside fixture and seating area Ability to multi task and move with around the floor with a purpose WHAT WE OFFER: Enrollment in company-contributed health coverage plan (medical, dental and vision) Commuter benefits 401K with match after one (1) year of employment Employee Dining Program Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’
- This is a Cardiology/Internal Medicine practice - You will be working under a licensed physician - Responsibilities include but not limited to : Taking patient's vitals, history, perform EKG, perform physical examination, charting notes, discussing the case with provider, sending prescriptions under physician's orders. - Candidate MUST be familiar with eClinical Works and EPIC EMR systems - Candidate MUST have experience working in Internal Medicine outpatient clinic setting - Prefer passed USMLE Step 1/2 - Prefer ECFMG certified - Excellent typing skills. - Good communication skills and fluency in spoken/written English. - MUST be authorized to work in the US - Please drop your Resume at our office or email at - e m cardiology(@) gmail (dot) com
The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.
Experienced Medical Assistant needed for established Primary Care Practice. Full time position. Monday-Thursday. Must be bilingual (Russian) Competitive salary, Paid Vacations, other benefits available. Located in quiet Neighborhood close to Public Transportation, Parking available. Responsibility includes regular Medical Assistant duty in Primary Care: work alongside a Physician performing Phlebotomy, Vital Signs, ECG, Recording Patient's Medical History, IM Injections, Vaccinations, Medical Supply.
Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.
Busy medical clinic is seeking a medical assistant specialty medical center. You will receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. • Check-out patients, assist with referral processing and arrange laboratory services • Prepare patients for examination, take vitals, and record patients' health history • Set-up EKG machines, perform routine specimen collection and tests • Prepare equipment and examination rooms, and clean instruments • Assist physician with medical treatments, procedures, and exams • Manage inventory of medical supplies and equip exam rooms with appropriate supplies Qualifications for Medical Assistant • High school diploma or GED required; completion of an accredited medical assistance certification program preferred • Excellent interpersonal skills • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times • Must be detail-oriented and highly organized • Firm grasp on medical practices, administrative processes, and organizational policies • Knowledge of patient care and examination procedures • Must be able to maintain confidentiality at all times Principals only. Recruiters, please don't contact this job poster.
Queens Defenders is seeking an experienced attorney to join and lead a dedicated team of attorneys, paralegals, housing advocates and navigators to provide 1,500 individuals facing eviction with free, high-quality legal and holistic representation in Queens Housing Court. About Queens Defenders Founded in 1996, Queens Defenders is a leading Public Defender Organization providing high-quality, holistic representation for indigent community members in Queens, NY - New York City’s most diverse borough and one of the most diverse locales in the world. We give life to our mission through our core values: a commitment to fostering an inclusive, diverse, and professional environment; relentless in our pursuit of justice; unwavering in our commitment to excellence in the courtroom and in the community; client-centered and holistic in our representation, advocacy, and support services; respectful of the individuals with whom we interact. At Queens Defenders, dedicated teams of criminal defense attorneys, immigration lawyers, housing attorneys, social workers, investigators, and client-support specialists come together to tirelessly champion justice for each and every client. Our highly skilled staff of 290, serves and positively impacts the lives of thousands of individuals annually through this collaborative and supportive approach. Ideal Candidate The ideal candidate is an attorney with housing court or other relevant experience who is admitted to the New York State Bar or can be admitted through reciprocity. The candidate will possess a demonstrable background in public interest work, and a commitment to the mission of Queens Defenders. We are seeking individuals with strong self-motivation, and excellent interpersonal, communication, and organizational skills to lead a team of attorneys, social workers, paralegals, and housing advocates and navigators. The supervising attorney will also be tasked with leading a team of attorneys, social workers, paralegals, and housing advocates and navigators by effectively communicating expectations, goals, and the QD way while fostering an open environment that facilitates communication. A commitment to producing high-quality work in a timely manner is essential. Familiarity with relevant housing court practice is preferred. Essential Duties/Responsibilities · Supervise staff attorneys and a team of support professionals to ensure the clients receive the best legal representation · Coordinate intake and respond to client, community, and staff concerns · Monitor and maintain a high standard of holistic representation and client service · Analyze legal issues, develop legal strategy, and supervise the implementation of legal strategies · Represent clients by maintaining a caseload and co-counseling with staff attorneys · Develop and maintain community support and relationships with community-based organizations and resources, government agencies, elected officials, and the courts · Develop and maintain productive work environment · Conduct community education, training, and outreach to promote the work of the office · Other duties as assigned Qualifications · Juris Doctor with at least 8 to 10 years or more of legal and supervisory experience and practice · Admission to New York Bar (or the ability to be admitted through reciprocity) · Prior supervisory experience preferred · Demonstrated commitment to public interest or pro bono work · Excellent oral and written communication skills · Excellent litigation skills · Ability to lead and motivate. · Ability to work in a fast-paced environment and remain calm under pressure · Ability to work with highly confidential and privileged information · Ability to work in a collaborative, holistic team model · Proficiency in languages other than English is desirable, but not required Commitment to Diversity, Equity, and Inclusion Queens Defenders values diversity and believes that a diverse staff is best placed to represent our borough, which derives its beauty from being one of the most diverse locales in the world. To best serve our clientele, model the place in which we practice, and to cultivate the best environment possible, we welcome applicants of diverse backgrounds, thoughts, perspectives, and experiences. We also provide all staff members with professional development and advancement opportunities because the more diverse and inclusive we are the more collaborative and supportive we are. For more information about our office generally. Salary Salary Commensurate with Experience Benefits Queens Defenders believes in attracting and retaining exceptional talent committed to serving our clients. Benefits include: health insurance (including dental and vision insurance), FSA/HSA, generous paid time off, parental leave, disability and life insurance, and 401 (k) contributions. As an Equal Employment Opportunity (EEO) Employer, Queens Defenders prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest, or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
A medical assistant job description on a resume would typically include: taking patient vital signs, preparing patients for examinations, recording medical history, assisting with procedures, scheduling appointments, managing electronic health records, performing basic lab tests (like phlebotomy), and providing patient education, all while adhering to HIPAA regulations and collaborating with healthcare providers.
Job Summary The Registered Nurse (RN) is responsible for providing high-quality, patient-centered care, coordinating with healthcare teams, and supporting patient health and recovery. The RN will assess, plan, implement, and evaluate nursing care for patients in various medical settings, including hospitals, clinics, long-term care facilities, or home healthcare environments. Key Responsibilities Assess patient health conditions and develop individualized care plans. Administer medications, treatments, and procedures as prescribed by physicians. Monitor and record patient vital signs, symptoms, and medical history. Collaborate with doctors, healthcare professionals, and family members to provide comprehensive care. Educate patients and their families on treatment plans, medications, and health management. Maintain accurate medical records and documentation in compliance with regulations. Respond to emergencies and provide life-saving interventions. Ensure patient safety and comfort during treatment and care. Adhere to infection control protocols and maintain a clean, safe environment. Participate in care team meetings and contribute to care improvement initiatives. Qualifications Current RN license in [State/Region]. Associate or Bachelor’s Degree in Nursing (BSN preferred). BLS (Basic Life Support) and ACLS (Advanced Cardiac Life Support) certification. Strong communication, organizational, and critical thinking skills. Ability to work independently and as part of a team. Compassionate, patient-centered approach to care. Experience in [specialization, e.g., critical care, pediatrics, geriatrics] preferred. Working Conditions Shifts may include nights, weekends, and holidays. Ability to lift patients or medical equipment up to [X] pounds. Exposure to infectious diseases and hazardous materials.
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.