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Job Description Join a growing team that is passionate about patient care and building strong relationships with key healthcare accounts. As an Associate Account Manager, you’ll be the bridge between patients, providers, and our organization—supporting sales efforts, educating patients, and ensuring seamless documentation processes. This full-time role offers a comprehensive training program, making it an excellent opportunity for candidates with little to no experience who are eager to learn, grow, and make a meaningful impact. You’ll thrive in a fast-paced, collaborative environment while helping deliver exceptional service and solutions to our patients and partners. Why Sentido Health? We value our employees and offer a competitive benefits package that includes: • 80 to 160 hours of PTO, based on tenure., • Quarterly bonuses based on company performance., • 401K Plan 100% matching at 4%, with a half match at 5%-6%, • Comprehensive medical, dental, vision, life, accidental, and GAP insurance., • Free gym membership for full-time employees, or a stipend of $25 if the gym we provide membership with is not geographically available in your area., • Telehealth services., • Internal growth and developmental opportunities. Salary Grade/Level/Family/Range Full-Time, Exempt, Salary Reports to Texas Sales Director Date 09/15/2025 Summary The Associate Account Manager is responsible for working in collaboration with the area Manager & Patient Care Coordinator, to provide sales support to key accounts, direct patient education/support and work with key accounts to identify and establish individualized documentation processes to manage our current and new patient population. Essential Functions • Effectively manages pending patients (new & renewal) through the documentation & authorization process, • Properly review, research & prioritize pending orders to make most effective use of time, • Serves as a concierge to key accounts, representing Sentido in key communications, • Create weekly routes with recurring calls via Outlook, to complete all required physician calls, • Organizes and completes expected face-to-face calls and telephone contacts within the specified shift; maintains accurate records of calls and call results in Outlook, • Follows specified instructions in the delivery of patient protected health information, sales messages and marketing material, • Participates in educational meetings and events as directed, • Function as patient ombudsmen to facilitate timely service to our clients and to provide solution of any issues or conflict relating to the same, • Identify new business (sales & marketing) opportunities within call points & key accounts, • Maintain an on-call schedule with team members in your territory to ensure proper coverage for after hour calls., • Accurate and timely documentation in Brightree and other systems, • Effectively communicates to patients and referral sources alike regarding patient education and documentation communication with referral source, • Maintains clean vehicle and up to date insurance and registration, • Adequately schedules route for the day, • Adequately stores patient information in accordance to HIPAA Regulations, • Maintains presentable appearance for patient contact, • Maintains adequate par levels of supplies in vehicle, • Properly follows PPE Guidelines, • Maintain CMN tracking report to ensure timely completion, • Experience recognizing the needs and concerns of individuals, • Effectively communicate orally and in writing, • Ability to follow verbal and written instruction, • Professional telephone & email etiquette, • Able to work in fast-paced, self-directed environment., • Detail oriented with excellent time management skills., • Decision-making, problem resolution and creative thinking skills., • Responds well to multitasking while providing exceptional customer service, support and responsiveness, • Should be honest, competitive, energetic, enthusiastic, professional and systematic., • Bachelor’s Degree or equivalent experience None Work Environment Field, Office or home office Physical Demands Able to lift and carry up to 20lbs Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Rotating on call schedule as determined by supervisor. Travel Remote travel within territory Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Statements Sentido Health participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. Sentido is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation to apply for this position, participate in the interview process, or perform essential job functions, please contact Human Resources.

Job Description Salary Range Commensurate w/Experience: $75k -$110k / year (plus, monthly profit share) Benefits: • FLEXIBLE SCHEDULES, • UP TO 17 DAYS OF PTO, • 401K MATCH, • INSURANCE AFTER 60 DAYS, • FREE ACCESS TO MENTAL HEALTH SERVICES Mexican Sugar is a Pan-Latin restaurant offering refined dishes that are as bold in flavor as they are elegant in presentation. Everything is made from scratch and prepared with authentic ingredients and traditional cooking methods. At Mexican Sugar, our General Manager is dedicated to creating a lavish and authentic Latin American atmosphere that delights Managers, Team Members, Guests, and Vendor Partners alike. The Mexican Sugar GM is like a skilled orchestra conductor - they understand that the strength of the performance lies in the talents of each musician. They approach their work with a strategic mindset, constantly coaching and developing their team, and reject the notion that simply pushing through challenges will lead to sustainable success. By hiring and cultivating a team of top performers, they drive both top and bottom-line results. They lead by empowering others and prioritizing the growth of leaders within their team. A passion for innovative Latin- inspired cuisine, exquisite small-batch cocktails, and premium Tequilas is a must. The ideal candidate should have 3-5 years of experience in high-volume sales and premium dining, withfluency in both Spanish and English being a plus. Business Strategist • Create, present, and adjust both yearly and quarterly operating plans to reflect current sales climate and restaurant performance., • Drive top line sales performance by delivering stellar experiences, strategic and community partnerships, and leadership throughout the restaurant., • Control costs by managing controllable expenses and creating systems that allow others to successfully manage them., • Ensure proper labor management through accurate sales forecasting and reviewing, each department schedule weekly., • Maintain a safe, well-manicured restaurant, as pristine and organized behind the scenes as it is for the guests. Experience Curator • Partner with the Chef de Cuisine to deliver a scratch culinary menu both for everyday dining and special events as needed., • Ensure quality ingredients are used and recipes executed flawlessly., • Lead the Bar Manager in curating an industry-leading small-batch craft cocktail and Tequila list, along with a best-in-class bar and spirits program., • Partner with FB Experiences and FB Society leaders to imagine new and creative experiences, driving sales both in and out of the Restaurant., • Craft unique dining experiences through service that is two steps ahead and surrounds guests in rich, sultry, and luxurious comfort. People Champion • Hire, train, and retain the best talent in the industry., • Ensure team members have the knowledge, tools, and resources needed to be successful in their roles., • Execute the Best First Day orientation and onboarding process for all new team members and managers., • Create a smooth, comfortable, and luxurious culture that draws potential new team members in and allows them to be their best at what they do., • Hold the entire team to the highest of standards through fair, consistent coaching, and feedback. Leadership Guru • Develop team to own their Areas of Responsibility (AOR) and set standards of shift performance., • Oversee all AOR distribution and execution, following up, celebrating wins and redirecting results as needed., • Lead all manager meetings with content including current restaurant sales and financial results, wins, and opportunities for improvement., • Hold regular one-on-ones with each manager to review results and progress in relation to their AORs as well as progress towards long term professional goals., • Grow internal talent in with an 'always ready with the next one' mentality for all positions, supply brand growth with home-grown talent. Minimum Qualifications • 3-5+ Years of Restaurant Management Experience in high volume, full-service environment, • Must have a passion for hospitality, • Results driven, trustworthy, and team oriented, • Food Manager Certification, • Bachelor's Degree or Certification in Hospitality or Culinary field is preferred We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify. EOE