Homeless shelter jobs in Los Angeles, California - Page 2Create job alerts

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $23.08 - $24.30 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Data Quality Specialist will maintain data for clients and families that have accessed the program. The following duties may be handled in conjunction with Funder staff, and Program staff where applicable DUTIES AND RESPONSIBILITIES • Verifies, corrects and enters participant information into centralized database;, • Documentation Review – Conducts file documentation review at least weekly. Ensures that all documentation is in order including ensuring documents are filled out correctly, compete, and signed. This ensures quality assurance at the program level., • Monitors database reports to assure consistency with hardcopy records and other logs, • Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support shelter management and to provided other needed information on request, • Coordinates with Case Managers and Intake staff to ensure data intake requirements are met, • Trains staff on database and answers questions relating to the system, • Supports any technical and reporting issues for the Program;, • Assists with program funder audits and monitoring visits;, • Attends conferences and regular meetings with database contractors and Funder staff, • Oversees the privacy/confidentiality notification processes to meet regulatory guidelines, • Exports data and upload to Funder repository as directed, • Documentation Review – Conducts file documentation review at least weekly. Ensures that all documentation is in order including ensuring documents are filled out correctly, compete, and signed. This ensures quality assurance at the program level., • Monitors accuracy of system reports, verifies database matches hard copy records., • Creates reports to support Program Manager, shelter management and case managers, • Coordinates with Case Managers and Intake workers to ensure data entry is accurate and timely, • Trains program staff on HMIS, subject matter expert for staff, • Supports any technical and reporting issues for Program; Assists with program funder audits and monitoring visits; Attends conferences and regular meetings with database contractors and Funder, • Exports data and upload to Funder repository monthly, • Oversees the privacy/confidentiality notification processes to meet regulatory guidelines, • Other duties as required (subject to change based on the needs of the organization). REQUIREMENTS: • Bachelor's degree preferred, • U.S. Veteran preferred., • Familiarity with HMIS, Adsystech, and/or Clarity programs, • Experience working with veterans, people in recovery and/or homelessness individuals This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Current TB screening and Immunization Records (within 5 days of hire), • Copy of Current Professional License (if applicable), • Current BLS Certification (within 15 days of hire), • High School Diploma or GED, • Current California driver’s license and clean driving record, demonstrated Knowledge of CA driving laws. Valid Driver’s license * Database familiarity * Clean driving record to be insurable by VOALA insurance Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Job Title: On-Call Unarmed Security Officer Location: Anaheim, Irvine, Santa Ana, Newport Beach, Costa Mesa, Fullerton, Fountain Valley (Orange County, CA) Job Type: On-Call/Part-Time Job Summary: Star Pro Security Patrol, Inc. is seeking a dedicated and compassionate On-Call Unarmed Security Officer to join our team. The primary responsibility of this position is to ensure the safety and security of shelter residents, staff, and visitors. The ideal candidate will be alert, reliable, and committed to maintaining a safe environment for all. Key Responsibilities: • Monitor and patrol shelter premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates., • Assist in maintaining order and ensuring adherence to shelter rules and policies by residents, visitors, and staff., • Respond promptly to alarms and disturbances, investigating the cause and taking appropriate action., • Provide a visible security presence to deter potential incidents and reassure residents and staff., • Conduct regular checks of the facility, including sleeping areas, common areas, and outdoor spaces., • Report any irregularities, suspicious activities, or safety hazards to shelter management., • Assist in the management of access control, ensuring only authorized individuals enter the premises., • Provide assistance and support to residents and staff as needed, including conflict de-escalation and first aid if required., • Maintain detailed logs and records of incidents and activities during each shift., • High school diploma or GED., • Prior experience in security, law enforcement, or a related field is preferred., • Strong observational and problem-solving skills., • Excellent interpersonal and communication skills., • Ability to remain calm and composed in high-stress situations., • Must be able to work flexible hours, including nights, weekends, and holidays, as needed., • CPR/First Aid certification is a plus., • Ability to stand, walk, and patrol for extended periods., • Ability to lift and carry up to 25 pounds occasionally. Powered by JazzHR 73tRWzG4a3

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Current TB screening and Immunization Records (within 5 days of hire), • Copy of Current Professional License (if applicable), • Current BLS Certification (within 15 days of hire), • High School Diploma or GED, • Current California driver’s license and clean driving record, demonstrated Knowledge of CA driving laws. Valid Driver’s license * Database familiarity * Clean driving record to be insurable by VOALA insurance Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Current TB screening and Immunization Records (within 5 days of hire), • Copy of Current Professional License (if applicable), • Current BLS Certification (within 15 days of hire), • High School Diploma or GED, • Current California driver’s license and clean driving record, demonstrated Knowledge of CA driving laws. Valid Driver’s license * Database familiarity * Clean driving record to be insurable by VOALA insurance Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives. Catholic Charities operates 18 community centers and 10 homeless shelters and also serves the poor with multi-faceted programs, including: after-school child care; immigration, refugee, youth employment and psychological services; homework assistance and tutoring; English as a Second Language (ESL) and General Education diploma (GED) classes for adults; and services for homebound seniors and pregnant and parenting youth. In this way, Catholic Charities maintains a continuum of care for clients as they move from vulnerability to self-sufficiency. The Kitchen Supervisor is responsible for the planning, preparation, and service of nutritious, high-quality meals for residents at Good Shepherd Center’s Interim Housing sites. This position ensures that kitchen operations meet food safety standards, reflect trauma-informed and culturally sensitive practices, and align with the dietary needs of the clients served. The Kitchen Supervisor works closely with the Case Manager and program staff to support the overall well-being of residents through food service. They will also train, schedule, and supervise kitchen volunteers and/or assistants as needed. Ensures cleaning of kitchen, storeroom, freezers, refrigerators and kitchen equipment. Arranges for or picks up donations. Key Responsibilities: Meal Preparation & Planning: • Prepare and serve daily meals (breakfast and lunch as scheduled) for shelter residents., • Develop weekly menus that are nutritious, varied, culturally sensitive, and accommodate special dietary needs (e.g., diabetic, vegetarian, food allergies)., • Maintain a clean, organized, and safe kitchen environment in compliance with health department regulations and agency policies., • Ensure proper food handling, sanitation, and equipment maintenance at all times., • Maintain accurate records including food temperatures, inventory logs, and safety checklists., • Knowledge of Catholic Charities’ policies, procedure and organization., • Supervise and provide directions to kitchen volunteers, interns, and community service workers., • Train volunteers in basic kitchen safety, food preparation, and hygiene procedures., • Work collaboratively with Case Managers and program staff to respond to resident dietary needs and preferences., • Assist with donation intake, sorting, and inventory of food-related items., • Support community events or special meals as needed., • Report any concerns regarding residents’ health, safety, or behavior to GSC leadership.Qualifications:, • High school diploma or equivalent required. Formal culinary training or food service certification preferred., • Minimum 1-3 years of experience in food preparation., • Valid Food Restaurant Manager Certificate required (or ability to obtain upon hire)., • Develop and maintain effective working relationships., • Handle public contact and relations effectively., • Supervisory experience, particularly working with volunteers, preferred., • Understanding trauma-informed care, harm reduction, and cultural humility in service provision is highly desirable., • Ability to lift up to 50 lbs and stand for extended periods., • Must pass a background check and meet health requirements per agency policies., • Medical, Dental & Vision, • Life Insurance, • Retirement Plan to include 401a/employer contribution only and 403(b), • Flexible Spending Account, • Health Care Spending Account Reimbursement accounts (HAS), • Vacation days – 15 days per year, • Sick time – 10 days per year, • Short and Long Term Disability, • 13 holidays per year for regular f/t & p/t employees, • Public Service Loan Forgiveness, • Cell Phones for those working in Shelters or with Clients outside of the office, • Employee Recognition - Annual Staff Appreciation Day Event

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. Classification: Full-Time 40-hrs per week, non-exempt employee Pay Rate: $20.49 per hour (Plus $2.00 Shift Differential for Eligible Overnight Shifts) Overnight Shift Schedule: 11:30pm - 8:00am POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: • Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries., • Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.), • Direct supervision of youth on-site, on outings and during meetings and appointments in the community., • Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries., • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support., • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation., • Be a proactive and involved team member and encourage youth to participate in activities., • Lead groups and workshops on skill building and healthy choices., • Develop knowledge of the current community resources available to youth., • Inspect common areas of the housing program for cleanliness daily., • Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports., • Maintain safety awareness of situations and spaces., • Attend trainings, meetings, and supervision check-ins as assigned., • Be timely and present at all scheduled meetings, trainings, and shifts., • Perform day to day operations and duties in accordance with established policies and procedures., • Provide supervision of the program, including oversight and maintenance of the various areas of the facility., • Function as Person in Charge (PIC), as designated. EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, handheld two-way communication radio, computers, computer peripherals, and basic word processing, email, and internet programs. ADDITIONAL: As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California is an equal opportunity employer.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under direction of the Site Supervisor, the Ambassador is responsible for helping transform the lives of our homeless residents by ensuring the well-being and safety of our residents, performing light maintenance and housekeeping, assist with intake process and front desk responsibilities. There are three shifts including some with weekend time. Exact duties vary by shift. Essential Function Well-being of Residents • Using a trauma informed care approach to help our residents transform their lives, • Use conflict resolution and de-escalation communication strategies with residents displaying disruptive behavior., • Assist in serving food to residents., • Patrol buildings and grounds hourly to ensure safety of all guests. Check all doors, gates and perimeter., • Change and launder bedding and towels., • Sweep and mop resident rooms and dining hall as needed, empty trash., • Clean Restrooms and Laundry Room as needed and keep restrooms supplied., • Provide welcoming environment by monitoring desk, answering shelter phone and perform intake duties of assigned shift., • Drive residents to various resources and appointments throughout Orange County., • Help guests move into permanent housing or housing appointments as needed, • Assist in maintaining vehicles with cleaning and routine maintenance as needed., • Maintain mileage record in each vehicle. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. Minimum Qualification • High School Graduate or GED with 1year work experience., • If in recovery, must have a sobriety minimum of one year., • Experience in or basic knowledge of mental health, homelessness and/or addictions fields preferred., • Criminal background check is required., • MVR (motor vehicle record) check if necessary., • Basic literacy and computer skills., • Ability to exercise sound judgment in carrying out assignments independently., • Good time management skills., • Good oral and written communication skills., • Strong sense of workplace ethics and understanding of confidentiality protocols., • Ability to answer telephone, greet visitors, and interact with clients and other staff members in a courteous, professional, respectful manner., • Ability to effectively use office equipment (fax and copies)., • Proactively identify vehicular maintenance.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Zahn Memorial Family Emergency Shelter Desk Clerk provides general oversight of residents and rooms, checking in and discharges of residents, and evaluates and reports on resident’s condition to the Program Director and Case Managers. The Desk Clerk is also responsible for assisting case managers in the completion of documentation and tracking resident’s progress upon discharge and follow-ups. Essential Functions • Provide professional, compassionate and safe care for all residents. Respond to clients needs promptly, professionally, and with great courtesy. Provide support to all residents., • General monitoring of clients to ensure that a safe, quite and friendly atmosphere is maintained, • Explain rules and procedures to all clients., • Ensure client adherence to program policies and procedures., • Complete intakes as needed., • Enter and update all HMIS data as needed., • Follow all Alegria and TSA policies and procedures., • Complete all intake forms and records, establishing an individual resident file for new intakes., • Complete all daily logs, gather all needed signatures and give complete end-of-shift reports to the oncoming shift and to the Program Director., • Monitor the house and residents, make rounds as directed by your supervisor., • Document and report unusual occurrences, incidents and injuries., • Ensure that resident’s rooms are neat and clean, hallways are free of obstructions and other safety hazards., • Provide appropriate involvement in coordination with other staff so that safety and security measures are adhered., • Maintain security inside and outside of the building., • Respond promptly and appropriately to emergency situations., • Maintain resident confidentiality at all times., • Assist Case Managers in completing documentation and tracking residents upon discharge., • Answer and direct incoming calls to the appropriate individuals in a courteous and professional manner., • Monitor client’s medication., • Assist with kitchen duties as needed., • Assist with cleaning common areas daily., • Ability to work an irregular schedule with varying hours as needed., • Other duties as assigned by your immediate supervisor and/or management personnel. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. This position requires employee to be vaccinated from Covid-19. Minimum Qualifications • High School Diploma or GED Required, A.A. or B.A./B.S. highly preferred., • Minimum of one-year experience working with low-income and/or homeless individuals and families., • Must possess a valid Class C California Driver’s License., • Bilingual English/Spanish preferred., • Must pass criminal background check, • Bilingual English/Spanish preferred., • Must be culturally sensitive and non-judgmental, • Knowledge and sensitivity regarding issues of homelessness, mental health and chronic illness, • Ability to work independently as well as with the team and organize food purchases, proper receiving and storage, food preparation and cleaning., • Basic information of blood borne infection and universal precautions including the use of protective devices., • CPR/First Aid Certification.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Zahn Memorial Family Emergency Shelter Desk Clerk provides general oversight of residents and rooms, checking in and discharges of residents, and evaluates and reports on resident’s condition to the Program Director and Case Managers. The Desk Clerk is also responsible for assisting case managers in the completion of documentation and tracking resident’s progress upon discharge and follow-ups. Essential Functions • Provide professional, compassionate and safe care for all residents. Respond to clients needs promptly, professionally, and with great courtesy. Provide support to all residents., • General monitoring of clients to ensure that a safe, quite and friendly atmosphere is maintained, • Explain rules and procedures to all clients., • Ensure client adherence to program policies and procedures., • Complete intakes as needed., • Enter and update all HMIS data as needed., • Follow all Alegria and TSA policies and procedures., • Complete all intake forms and records, establishing an individual resident file for new intakes., • Complete all daily logs, gather all needed signatures and give complete end-of-shift reports to the oncoming shift and to the Program Director., • Monitor the house and residents, make rounds as directed by your supervisor., • Document and report unusual occurrences, incidents and injuries., • Ensure that residents’ rooms are neat and clean, hallways are free of obstructions and other safety hazards., • Provide appropriate involvement in coordination with other staff so that safety and security measures are adhered., • Maintain security inside and outside of the building., • Respond promptly and appropriately to emergency situations., • Maintain resident confidentiality at all times., • Assist Case Managers in completing documentation and tracking residents upon discharge., • Answer and direct incoming calls to the appropriate individuals in a courteous and professional manner., • Monitor client’s medication., • Assist with kitchen duties as needed., • Assist with cleaning common areas daily., • Ability to work an irregular schedule with varying hours as needed., • Other duties as assigned by your immediate supervisor and/or management personnel. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. This position requires employee to be vaccinated from Covid-19. Minimum Qualifications • High School Diploma or GED Required, A.A. or B.A./B.S. highly preferred., • Minimum of one-year experience working with low-income and/or homeless individuals and families., • Bilingual English/Spanish preferred., • Must pass criminal background check, • Knowledge and sensitivity regarding issues of homelessness, mental health and chronic illness, • Ability to work independently as well as with the team and organize food purchases, proper receiving and storage, food preparation and cleaning., • Basic information of blood borne infection and universal precautions including the use of protective devices., • CPR/First Aid Certification.

Previous security experience is a plus. Job Title: Unarmed Security Officer Location: Homeless Shelter, National City Job Type: Full-Time Pay: $17-19/hr Schedule: Saturday - Wednesday, 11:00pm - 7:00am. Job Summary: Star Pro Security Patrol, Inc.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Monitor clients' health and medication needs. These services include documenting medication lists, overseeing medication distribution, and providing medical case management and reminders for medication adherence. Maintain medication logs, monitor vital signs, organize medication storage, and offer health education. Collaborate with community health providers, coordinate with pharmacies, assist with healthcare appointments, train staff on medication procedures, and ensure accurate, real-time documentation of all services to promote continuity of care. Essential Functions Medication Management • Document clients’ current medications, including prescriber name, medication name, dosage, frequency, duration, and start date., • Monitor and support clients as they self-administer prescribed and over-the-counter medications., • Oversee the distribution and storage of medications, ensuring accuracy and compliance., • Maintain accurate and real-time medication logs, including monthly medication lists, expiration dates, and discontinued medication notices., • Conduct regular audits and accurate counts of all medications; ensure expired or abandoned medications are properly disposed of per policy., • Coordinate with pharmacies to ensure timely receipt of medications., • Provide basic nursing services such as monitoring vital signs., • Offer medication management support including reminders, monitoring, and patient education to improve compliance., • Deliver contingency management support for clients in stimulant use disorder programs., • Offer health education, resources, and counseling on relevant health topics., • Assist clients in scheduling and accessing primary healthcare services., • Serve as a liaison between clients and external healthcare providers to ensure continuity of care., • Provide encouragement and support to help clients maintain consistency with their medication regimens., • Train on-site staff on medication-related procedures, including documentation, storage, and client access., • Ensure compliance with all applicable regulations including HIPAA, funder requirements, and Bell Shelter policies., • Participate in the development and implementation of the Annual Medication Assistant Internal Certification., • Coordinate and conduct ongoing training in medication monitoring for staff., • Accurately document all services and interactions in a timely manner using appropriate charting formats., • Conduct periodic reviews to ensure compliance with contract documentation standards., • Provide trauma-informed, compassionate care to clients who may have experienced high levels of distress or behavioral health challenges., • Support the Client Ambassador team and perform other related duties as assigned by the Program Manager., • May require availability for evening, weekend, and holiday shifts as needed. Working Conditions This position requires the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or frequent basis. Must be able to grasp, push, and pull objects such as file drawers, and reach overhead. Requires the ability to operate standard office equipment, including a computer, fax machine, and telephone. Must be able to lift and carry items weighing up to 25 pounds. The role involves primarily field-based work, with occasional office duties such as filing, copying, and attending staff meetings. Minimum Qualifications • License Vocational Nurse (LVN), Clinical Nursing Assistant (CNA), Medical Assistant., • At least 6 months experience in a similar capacity in residential care or hospital care., • Must be able to work in a stressful environment with multiple competing priorities., • Must accept risk of exposure to communicable diseases and occasional combativeness from clients., • Must obtain First Aid/CPR certification and pass health screening within 30 days of hire date., • Knowledge of and experience working with sub-populations of the homeless, substance abusers, and the mentally ill is preferred., • Ability to work in a multi-cultural environment., • Ability to transcribe medication name and dosage information from prescriptions and/or medication containers to facilitate accurate documentation., • Must have strong written and verbal communication skills appropriate for responsibilities., • Ability to work as part of a multi-faceted team., • Skilled with Microsoft Word, Excel, & Outlook., • Must have good audio and visual perception to assist residents in emergency situations.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $69607.47- $73271.02 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits HEALTH SUPPORTIVE SERVICES VOALA Health Supportive Services provides Enhanced Care Management (ECM) – a whole-person, interdisciplinary approach to comprehensive care management that addresses the clinical and non-clinical needs of high-cost, high-need managed care members through systematic coordination of services that is community-based, interdisciplinary, high-touch, and person-centered. AVALON RECUPERATIVE CARE Recuperative Care Beds for Medically Fragile Individuals Who Are Homeless. This program will provide interim housing that includes medical monitoring services for individuals who are homeless who are too ill or frail to recover from physical illness or injury on the streets, but are not ill enough to require hospital or skilled nursing level care. The program will be open and staffed with direct care monitors 24/7/365, and will provide participants with safe, clean shelter, 3 nutritious meals/day, and case management and supportive services. JOB SUMMARY AND PURPOSE The Program Manager I supervises all efforts to fulfill the goals and objectives of the Program, designing plans and operations according to contract and budget guidelines. This includes overseeing resources and coordinating the efforts of community partners,and conducting ongoing outreach to serve participants and leverage VOALA and community assets. DUTIES AND RESPONSIBILITIES • Intake, assessments, service planning, service delivery, and goal attainment, • Training and supervision of staff, and acting as problem-solving resource for difficult cases, • Meeting grant objectives, adhering to grant guidelines, • Provides information to Division Director highlighting progress towards reaching set goals, • Ensures quality service to program clients., • Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program services delivered to participants., • Measures and assess impact of services; supports and participates in key elements to the program's success, • Effectively communicates project expectations to team members, • Coordinate outreach and collaboration efforts with community partners, • OPERATIONS: Responsible for day-to-day service delivery efforts, providing guidance and supervision for staff, budget oversight, project timelines, and anticipated outcomes; Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources., • MONITORING AND MEASUREMENT: Ensure all services to clients are properly recorded: every client intake along with the subsequent service documentation, evaluate achievement of program goals, report to senior leadership., • COORDINATION OF SERVICES: Collaborates with other service providers to link various programs to community resources and supportive services., • ADMINISTRATION: Keep comprehensive records of compliance with Funder and Regulatory requirements., • TRAINING AND MENTORING: Responsible for service team’s development through: training, policy and procedure, structured supervision, and learning collaboratives, • CHANGE LEADERSHIP: Identifies better, faster, more efficient ways to achieve the mission of the program, • Community Outreach., • 3 years of experience in Social Services Program Management, Coordination or Supervision, • Master of Social Work or discipline related to Program services., • Experience connecting clients to community and government resources, • Experience serving the target community (veterans, homeless, at-risk youth, et cetera), • Knowledge about community resources, • Experience with HMIS and other relevant databases used by partner service providers This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Position Summary: The Program Director is responsible for planning, coordinating, leading and oversight of all operational, clinical, and financial facets of the MLK Recuperative Care Center (RCC). This position entails managing the complex interplay of medical services, behavioral health interventions, support services and intensive case management services (ICMS). JWCH Institute, a Federally Qualified Health Center, is the largest non-government provider of homeless health and supportive services in Los Angeles County. The MLK RCC Program constitutes a collaborative team composed of clinicians, community health workers, and other professionals working cohesively to deliver housing and essential services to Individuals Experiencing Homelessness (IEH) and those who have previously faced homelessness. Through unique partnership with the County of Los Angeles, Department of Health Services, Housing for Health Division, (H4H), we offer a secure indoor environment where IEH individuals can sleep, receive vital services and evaluations, and get connected with Interim or permanent housing resources. The Program Director will administratively oversee the support staff operations in conjunction with the Assistant Program Director and the interdisciplinary Care Team including primary care providers, nursing, LCSWs, case managers, peer advocates, security team, food service workers and CNAs. The Program Director operates as the driving force behind the project's success, leveraging their expertise to ensure the seamless alignment of medical, behavioral health, and ICMS aspects. This role entails strategic planning to optimize the delivery of services to individuals experiencing homelessness, emphasizing the enhancement of well-being, recovery, and stabilization. Program Population: The Downtown DTLA Hotel is an Interim Housing Program that helps homeless individuals in their recovery journey, helping them improve their health conditions and enhance their social and Activities of Daily Living (ADL) skills, all with the focus of securing stable housing opportunities. Some of these individuals may also experience mental health and substance abuse issues, which can occasionally result in behaviors such as yelling, using strong language, and displaying anger outbursts. The core responsibility of each staff member at the DTLA Hotel is to support clients in overcoming obstacles and improving their coping mechanisms. Principal Responsibilities: • Provide comprehensive guidance and leadership across all departments at the MLK RCC Program., • Ensure fulfillment of DHS and State contract obligations, encompassing budget implementation and continuous monitoring., • Supervise on-site managers, conducting regular meetings to maintain efficient operations., • Effectively communicate programmatic goals and objectives to multidisciplinary staff., • Train and support staff in implementing client interventions and tailored treatment plans., • Conduct staff trainings in essential areas such as crisis intervention and prevention, harm reduction, trauma-informed care, and de-escalation techniques., • Develop and execute program goals, policies, procedures, and reporting tools, utilizing performance metrics and financial results for effectiveness., • Foster a cohesive team and interdisciplinary approach that prioritizes high-quality, cost-effective care and case management services, with a focus on patient satisfaction, improved health outcomes, and housing placement., • Collaborate with the COO and RCC Programs Director to enhance provider efficiency and address program-related challenges., • Participate in regular coordination meetings with MLK program and H4H staff., • Support the maintenance of a professional facility appearance for the clinic, offices, and site., • Elevate program visibility through community engagement and participation in relevant service and professional organizations., • Actively engage in organizational and ad-hoc committees as required., • Compile reports on operational matters, organizational opportunities, and programmatic objectives when necessary., • Take part in patient satisfaction and process improvement meetings with fellow clinic administrators and Executive leadership, as needed., • Monitor patient/client satisfaction through channels like the formal complaint process and patient surveys, responding in accordance with internal policies, IPA Grievance procedures, and County-funded program grievance protocols., • Ensure adherence to quality measures, regulatory standards, and customer service expectations., • Safeguard all PHI information in compliance with HIPAA regulations., • Ensure program delivery of required services and alignment with outcome measures set by the Department of Health Services., • Collaborate with designated partners to recruit suitable staff, conduct staff evaluations, schedule annual health clearances, and perform annual clinical competency assessments., • Review, correct, and approve timesheets for assigned managers and staff by the due date., • Complete necessary check reimbursement forms and route them to supervisors for review and approval., • Facilitate monthly staff meetings to educate, train, and enhance operational efficiencies., • Address any corrective action plans that arise after internal/external audits., • Preferred qualifications include Registered Nurse, Nurse Practitioner, or Physician Assistant; alternatively, a Master's Degree in Public Health, Business Administration, or a related field., • Minimum of five years' experience in social services, medical, or housing services, involving management of multi-level teams and projects., • Demonstrated experience or knowledge in medical, human, social, and/or behavioral health services, with a particular focus on homeless and/or low-income underserved individuals., • Proven expertise in working collaboratively with interdisciplinary teams., • Sound understanding of the effects of trauma on behavioral and medical conditions., • Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff., • Experience working in multi-disciplinary, preferably a team of Social Workers, Nursing professionals, and operations staff., • Excellent and strong communication skills that cultivates an efficient and effective team and organizational culture., • Have a strong understanding of the homelessness crisis and policy occurring in Los Angeles, CA., • Strong time management and organizational skills., • Possess a valid California Driver's License. The MLK RCC is a medical shelter that assists clients to heal and recuperate from various illnesses and work towards enhancing skills to obtain and maintain permanent housing. The clients of this program may come with behavioral and/or substance abuse issues. The program utilizes the Harm Reduction Model and we “do whatever it takes” to encourage success of the client. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionIntroduction & Position Purpose: Are you passionate about making a meaningful difference in the lives of individuals facing housing instability? Join our team as a Housing Navigator and be at the forefront of addressing homelessness in our community. As a Housing Navigator, you will work closely with individuals at risk of homelessness or who are chronically homeless, as well as homeless families. Your role will involve providing client advocacy, comprehensive case management, assistance with benefit establishment, linkage to vital Mental Health/Substance Abuse services, and support in securing stable housing. You'll also play a crucial role in connecting clients with all necessary supportive services to address their unique needs. If you're dedicated to helping individuals overcome barriers to successful housing and empowering them to achieve stability, apply now to join our dynamic team of Housing Navigators. Principal Responsibilities: • Perform initial comprehensive case management assessments and develop intervention plans that address housing needs, service requirements, crisis intervention, and continuity of care planning and coordination., • Knowledge of LAHSA services and completion of CES or “Coordinated Entry System” on all patients., • Provide case management and navigation services aimed at helping clients and their families secure and maintain stable housing., • Offer onsite case management services covering independent living skills, employment linkage, benefits establishment, and other necessary services to support the achievement of care plan and treatment plan goals., • Respond promptly to referrals and client requests for case management assessment and intervention within the required response time., • Identify suitable permanent housing options for clients in alignment with HUD guidelines, including subsidized housing Section 8, Shelter, VASH, permanent supportive housing, affordable and market-rate housing, and other housing opportunities., • Assist clients with housing applications, complete paperwork for supportive and subsidized housing, survey the rental market for affordable housing, and advocate for clients with prospective landlords (Contract Management)., • Maintain client-related data tracking systems, including case notes, and complete HMIS entries., • Conduct follow-up and retention services and provide backup documentation in client files., • Engage in outreach to the community, business owners, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities, fostering strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities., • Respond to community requests for street outreach intervention., • Participate in collaborative meetings, network with other agencies, coalitions, and attend local community meetings actively., • Take part in staff meetings and training sessions regularly., • An AA or bachelor’s degree in social work, Sociology, or related field is preferred., • Minimum is High School Diploma or GED (Certified Community Health Worker strongly recommended) and at least 2 years of experience with housing navigation, community health worker, or similar responsibilities working with the homeless or at risk of homelessness., • Experience working with individuals who have multiple chronic conditions, ER visits or frequent in-patients’ admissions., • Electronic Health Record experience and/ Data entry skills., • Proficient in utilizing Microsoft Word, Excel and Power Point., • The ability to conduct comprehensive assessments, develop intervention plans, and provide ongoing case management services., • Familiarity with different types of housing options, Housing for Health, CES, subsidized housing, Section 8, permanent supportive housing, and market-rate housing. (i.e., Section 8, Shelter, VASH), • Strong communication skills to respond to referrals, interact with clients, participate in collaborative meetings, and engage in community outreach effectively. *All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Outreach Engagement Coordinator (OEC) in the SSVF Program under the Department of Community Integration Services (CIS) works as part of a multi-disciplinary team serving veterans in the community. The OEC will identify and cultivate relationships with community providers and partners, attend community events to represent SSVF, Develop and implement strategies to engage the community and gather input. The Bridge Engagement Coordinator will plan and execute outreach events, support local VA Stand Downs, and work with community partners across Los Angeles County to plan and execute events. The OEC assists program participants in locating and securing transitional housing (i.e., shelter, GPD) as quickly as possible and simultaneously connects the participant with an SSVF or RRH (TLS) provider for permanent housing. Other responsibilities will include collecting and analyzing data on local demographics and community needs. Develop and implement communication strategies to reach homeless veterans, use the Homeless Management Information System (HMIS) to input client information and demographics in real-time, and lead presentations using PowerPoint for workshops and information sessions for program prospects, partner agencies, veterans, and co-workers Essential Functions • Participate in monthly Outreach department meetings and CIS/SSVF meetings., • Attend community events (in person and online) as a representative for the Salvation Army SSVF program., • Outreach to agencies, organizations, partners, and stakeholders to conduct presentations., • Engage in outreach and communication with Los Angeles Homeless Service Authority, Veterans Affairs, Department of Health Services, Department of Mental Health, and other community providers., • Engage in outreach and communication with Grand per diem programs, VA Liaisons, and community shelters., • Increased partnership with a variety of community partners, • Increase visibility and understanding of Rapid Resolution, Return to home, and Shallow Subsidy under the SSVF program., • Supervise a team of three unique case managers providing a non-traditional case management approach of services., • Conduct indirect supervision to Veteran Engagement Case Managers for team Outreach and Community Outreach., • Ensuring accurate and timely reporting of employee work hours, compliance with company policies, and effective communication with employees regarding timekeeping., • Addressing any errors or inconsistencies in timesheets, such as missed punches, incorrect time entries, or missing supervisor approvals., • Conducts regular performance reviews, using established evaluation criteria, to provide constructive feedback, identify development opportunities, and contribute to the employee’s professional growth, ensuring compliance with company policy., • Implement and oversee corrective actions to address quality issues or process deviations, ensuring adherence to established standards and procedures., • Develop a traditional monthly supervision approach to program case managers in providing guidance and mentorship in progressive Outreach., • Train case managers and the Healthcare Navigator with the Homeless Information Management System (HMIS)., • Capture and record all Homeless encounters in HMIS across Los Angeles County., • Identify agencies and groups in the community (SPA 2, 5, 6, 7, SBV) who could benefit from understanding the SSVF program and provide in-person and/or online presentations and overviews., • Work with Divisional Headquarters web-developer to update information on the Salvation Arny CIS website., • Conduct street and community outreach and attend outreach events such as V.A Stand downs and resource fairs., • Establish a strong relationship with the Coordinated Entry System to develop a robust referral process to refer veterans to SSVF and local shelters., • Identify community resources that will assist the Veteran Engagement Case Managers in effective progressive engagement strategies., • Demonstrate professionalism, tact and diplomacy while representing CIS-SSVF in meetings, through written correspondence and other official roles., • Establish a consultant role in Santa Barbara and Ventura SSVF sites in providing technical support in Community Engagement, • Conduct Outreach training sessions for frontline staff and supervisors., • Participate in Annual site visits to evaluate Outreach procedures and identify gaps in the referral process., • Assist in the preparation of various reports required to submit to the SSVF program that includes but not limited to the Outreach log, Referral log, Activity log, and Training Agendas., • Establish and record all reporting logs in connection with Google Docs., • Prepare a monthly staff report to provide for the Program Manager and the Associate Director., • Required to travel to multiple sites in Los Angeles, Santa Barbara, and Ventura counties., • Stay current and comply with the guidelines and requirements of SSVF, The Salvation Army, related legal departments, ethical standards, and other related programs., • Coordinate with the SSVF team to ensure that veteran services regarding emergency housing/shelters as well as permanent housing are the primary focus for all case managers., • Knowledge of community resources, social service providers and trends in the field., • Excellent communication skills for a variety of audiences, both written and verbal, • Ability to effectively manage multiple priorities while maintaining mindfulness., • Schedule vehicle maintenance of CIS/SSVF Vehicle including repairs and routine maintenance. Working Conditions Direct service is primarily out in the community (i.e., homeless encampment, shelters,) and not at the office. Thus, the SSVF Veteran Engagement Specialist must have the ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis, the ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; ability to operate computer, fax and telephone; and the ability to lift up to 25 lbs. Minimum Qualifications • Bachelor’s degree preferred or equivalent work experience in social work, human services, counseling or a related field), • At least 2 years’ experience working in homeless outreach services., • At least 2-year experience working with homeless people who have mental illness and/or substance use issues., • Excellent communication skills, • Commitment to the holistic mission of The Salvation Army and CIS/SSVF., • Excellent in Adobe Pro and Microsoft Office (Excel & Word), and skillful in Google Docs., • Able to represent the Salvation Army with community organizations., • Commitment to collaborating with disabled veterans., • Veteran status a plus, • Ability to work well with others and committed to the vision that CIS/SSVF be a program of excellence.

Job Description POSITION TITLE: ICMS Case Manager HOURS: Full Time REPORT TO: Workforce Development Director LOCATION: Onsite, travel required within LA County SALARY: $60,000-$70,000 per year Job Summary: The ICMS Case Manager provides high quality on-site case management services to residents of Solaris Apartments. Serves as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenant living within the community. In conjunction with the housing program manager and other case management staff, evaluate individual/families for permanent housing. Assist individuals/families to establish eligibility for subsidized housing including the collection of all required documents and completion of all applications family’s health needs. The ICMS Case Manager is responsible for ensuring all client data is submitted timely and accurately reported for contracting purposes. The ICMS Case Manager will report directly to the Director of Workforce Development. Duties and Responsibilities: Essential Duties: • Develop professional relationships with clients and maintain a caseload of project based and/or tenant-based participants, conducting regular face-to-face case management sessions., • Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter., • Conduct regular on-site office hours at the assigned property., • Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals. This includes referrals to any needed services including health, mental health, education, and vocational training, serving as an advocate or liaison to other organizations on behalf of the client when needed., • Provide education on topics pertaining to successful housing retention, decrease social isolation., • Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement (when appropriate) that will help them maintain independent living., • Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for, financial stability, educational, mental health, substance abuse issues, relapse prevention, medication management, vocational training, immigration, legal issues, and any other risk factors that could impede permanent housing of self-sufficiency., • Assist clients with maintaining medication and treatment regimens and appointments in the community with health, mental health, and other care providers., • Utilize a harm reduction, client focused and strengths-based model., • Ensure case notes are entered into the Homeless Management Information System, • (HMIS) within 48 hours of completing a direct case management service with client, submit notes for review by program manager weekly., • Manage client file organization, ensure appropriate forms are updated as required., • ·Respond to urgent requests for assistance from clients or property management., • Develop close working relationships with all collaborating agencies, including property management and CBO’s Experience: Three to five years’ experience providing services to highly vulnerable populations Knowledge, Skills & Abilities: Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment. Strong knowledge of housing market, housing programs and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First. Excellent communication skills and the ability to read, interpret documents and write routine reports and correspondence. Must be able to analyze source documents and solve practical problems arising from interpretation. Must be detail-oriented and accurate. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • At times, may be required to lift up to 10 pounds., • May be required to use stairs/elevator to access the facility’s five floors., • Required to express or exchange ideas by means of spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly. American with Disabilities Act/Fair Employment and Housing Act Compliance Information: To comply with the Americans with Disabilities Act, the Fair Employment and Housing Act, and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless such accommodations create an undue hardship on Jenesse Center. At-Will: This position is at-will, meaning that you or the employer may terminate at any time. Please send cover letter and resumes to: Company DescriptionFounded in 1980, Jenesse is one of the oldest and largest nonprofit domestic violence intervention and prevention organizations in South Los Angeles. Jenesse’s mission is to restore, and provide trauma-informed, culturally responsive holistic, comprehensive services to survivors and families impacted by domestic and sexual violence; and to advance prevention modalities to sustain healthy and safe communities free of violence. Jenesse’s multi-disciplinary shelter staff provides services 24 hours a day, 365 days per year. We foster a wellness-based and culturally responsive community by providing the following services: Community outreach and education, youth programs, faith-based outreach, and domestic violence training, intervention program & services, 24-hour crisis hotline, drop-in services, emergency and transitional housing, counseling services, and direct legal services.Founded in 1980, Jenesse is one of the oldest and largest nonprofit domestic violence intervention and prevention organizations in South Los Angeles. Jenesse’s mission is to restore, and provide trauma-informed, culturally responsive holistic, comprehensive services to survivors and families impacted by domestic and sexual violence; and to advance prevention modalities to sustain healthy and safe communities free of violence. Jenesse’s multi-disciplinary shelter staff provides services 24 hours a day, 365 days per year. We foster a wellness-based and culturally responsive community by providing the following services: Community outreach and education, youth programs, faith-based outreach, and domestic violence training, intervention program & services, 24-hour crisis hotline, drop-in services, emergency and transitional housing, counseling services, and direct legal services.

Job DescriptionDescription: JOB TITLE: Shelter Supervisor (Full-Time) REPORTS TO: Director of Housing SCHEDULE: Sunday-Thursday (9:00am-5:30pm) STATUS: Full-time, 40 hrs/wk, Exempt CELL PHONE: Reimbursement for use DRIVER POSITION: Yes [ If yes, see driving policy below] SALARY RANGE: $62,400 - $68,560 Annually ABOUT US: Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving. ABOUT THE ROLE: The Shelter Supervisor will oversee the operations and services of the Melrose Interim Housing Program, a 24-hour, 60-bed program serving transitional age youth (TAY) experiencing housing instability. The Shelter Supervisor will supervise a team of resident coordinators, support staff, and case managers, ensuring the health, safety, and well-being of residents and staff. This includes ensuring staff conduct regular room checks, update program logs, maintain a clean and welcoming environment, and coordinate with security as needed. The Shelter Supervisor will support case managers with triaging referrals, conducting intakes and move-ins, and connecting residents to housing and community resources. They will also provide coaching, training, and supervision to staff, review documentation, complete regular reporting, ensure compliance with program policies and contracts, and liaise with partner organizations. The ideal candidate will have experience providing direct service to at-risk populations, knowledge of trauma-informed care, and experience managing residential programs, with specific experience serving TAY experiencing homelessness preferred. WHAT YOU’LL DO: • Oversee day-to-day program operations, ensuring a safe, clean, and welcoming environment for residents, staff, and visitors., • Supervise, coach, and evaluate a team of resident coordinators, support staff, and case managers., • Provide trauma-informed guidance and crisis intervention to staff and residents, including de-escalation, mediation, and after-hours support as needed., • Ensure program policies, procedures, and site protocols are consistently followed and updated in alignment with contracts and best practices., • Ensure staff are conducting regular room checks to monitor resident safety and well-being; checks are typically performed hourly overnight and at key times during the day, in accordance with program policies and licensing requirements., • Ensure staff are accurately updating program logs, documenting resident interactions, incidents, and other relevant information in a timely manner., • Collaborate closely with case management staff to support resident intakes, move-ins, discharges, and referrals, ensuring residents are connected to housing and community resources., • Collaborate across SPY departments and with external partner organizations to coordinate services, share resources, and support seamless programming and outcomes for residents., • Monitor resident engagement in services, encouraging participation in programming, workshops, and case management., • Manage program compliance, quality assurance, and data integrity; ensure timely and accurate completion of HMIS and internal documentation., • Support preparation for audits, inspections, and program reporting, ensuring contract deliverables and outcomes are met., • Conduct regular staff check-ins, team meetings, and provide opportunities for training and professional development., • Maintain program budgets and monitor expenses in alignment with financial guidelines., • Provide on-site coverage as needed, including nights and weekends, to ensure continuity of operations and resident support when shifts are open., • Commitment to the mission, vision, and values of SPY with a a passion for housing justice and youth empowerment., • Bachelors Degree in Social Work, Psychology, Sociology or related field is preferred (lived experience or related work experience is strongly considered), • 3-4 years of experience providing direct services to high-risk transitional age youth (TAY) is required., • 3-4 years of experience accessing social services (homeless services, DCFS, probations, DPSS,, • Demonstrated Knowledge of best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention., • Strong communication, leadership, and organizational skills with the ability to foster a collaborative team culture., • A self-starter who is prepared to drive innovative solutions within the organization, • Prolonged periods of sitting at a desk and working on a computer., • Changes in the environment, such as the office or outdoors. Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to . To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: • Suspended or revoked license, • Three or more moving violations in the past 36 months, • Any violations, including drugs, alcohol, controlled substances, within the past 24 months, • Reckless driving, including hit and runs, within the past 24 months For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $20.90 - $22 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Lead Monitor I will arrange, coordinate, supervise, mentor, and oversee the Monitors’ efforts to provide security of the program premises, and safety for program clients, visitors and employees. The Lead Monitor I shall provide Safety Training to the Monitor staff, and provide ongoing safety oversight. The Lead Monitor I performs Monitor duties on behalf of program clients/participants, as well as leading and training Monitors. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week., • Train Monitors in program operations, safety, and security expectations and procedures., • Oversee operations for safety practices, provide ongoing safety leadership., • shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • Assist shelter staff during provision of services to clients/participants, including set-up for classes, meetings, meals, recreation, and other shelter events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs, • Inputs required data to computer systems and logs, • TRAIN, SUPERVISE AND SCHEDULE MONITORS, • SHELTER SECURITY., • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled, • SHELTER SAFETY, • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns, • ASSET PROTECTION, • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons, • CLIENT/PARTICIPANT SUPPORT, including driving tasks if licensed, • Other duties as required and may be subject to change REQUIREMENTS: • One year in the general security field, and/or social services / human services, and/or customer service experience., • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Experience in a group residential setting is preferred., • Experience serving the homeless is preferred., • Related experience in a mental health or substance abuse treatment setting, or other group residential program., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.