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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

American Medical Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Bronx, New York. Job Description & Requirements • Specialty: Case Management, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel We’re living in the new normal. Lives and careers look different today. So why shouldn’t you have a role that delivers excitement, fewer restrictions, and brings you closer to loved ones? At American Medical Staffing (AMS), we believe in supporting the pioneers who embody the sense of adventure each new placement brings and we’re looking for a RN: Case Manager for our Hospital contract assignment. Job Title: RN: Case Manager Location: Bronx, New York Pay Range: Competitive, Negotiable, with Weekly Pay Schedule: 8-Hour Days, 07:00:00-15:00:00, 8.00-5 Contract Length: 13 Weeks Requirements: · 2 years of experience as a RN · Qualified applicants MUST have at least 2 years of experience in the Case Manager · Valid RN license · Be willing to obtain New York licensure Why Choose American Medical Staffing? · Day-One Benefits: Medical, dental, and vision plans with no waiting period. · Wellness PTO: Build 1 or 2 weeks of paid time off into your contract. · Hotel Discounts: Save up to 60% on hotel bookings with access to 700,000+ discounted properties. · Loyalty Program: Earn financial incentives automatically based on hours worked and assignment type. · Referral Program: $500 for you and $500 for each referral after 450 hours—no limits. · Working Advantage: Access exclusive discounts on retail, entertainment, and travel. · Scrub Discount: 20% off all scrubs through our customized AMS store. · Retirement Plans: 401(k) options to help you plan for the future. · Compliance & Credentialing Support: Let us handle the logistics so you can focus on patient care. Responsibilities · Deliver specialized care to patients across a variety of acute and subacute units. · Work closely with a multidisciplinary team of healthcare professionals to provide comprehensive and compassionate care. · Monitor patient conditions, administer treatments and document outcomes. · Advocate for the best possible patient experience while supporting recovery, safety, and continuity of care. Apply now to take the next step in your journey. American Medical Staffing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor. American Medical Staffing Job ID #114503. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Case Manager,07:00:00-15:00:00 About American Medical Staffing American Medical Staffing is a staffing agency headquartered in Baltimore, MD. Our goal is to CREATE an extraordinary experience for our health care professionals. Our roots are nurse owned and operated so we know what clinicians want - lots of options, a smooth and informed placement process, competitive and accurate pay, great customer service and responsiveness to requests, and advocacy when there is an issue. When AMS was founded in 2001, we started our company with a mission to be a better agency than our competitors. We have always put a heavy emphasis into what is best for our employees, not necessarily just our clients or our company. You are not an expense as you may be to a hospital; you are an asset. We take employee advocacy seriously; you are not just a number to us. The end result is that you don`t work for us; we work for you. Since starting in Baltimore, MD, we continue to grow throughout the country. Check out our industry leading reviews on Google and Indeed to see how much our clinicians enjoy working with us! · Benefits: AMS offers an array of benefits for any employee working 30 hours or more! Those eligible employees who choose to participate will pay the premiums with deductions from their pre-tax earnings. We offer a complete benefits package including Health Insurance, 401K with up to 2% match, Life, Vision, and Dental. From health and wellness support, financial or legal needs, or help with life's everyday challenges, our Employee Assistance Program provides you with resources, services and discounts to help you manage your unique concerns and save time, energy and money. We also offer additional Employee Perks that you can enjoy as an AMS employee: • Scrubin – Uniform Discounts, • Working Advantage – unlimited access to thousands of exclusive discounts and special offers nationwide for theme parks, shows, tours, attractions, sports, concerts, hotels, rental cars, retail gift cards, movie tickets and much more, • Hotel Engine - Save up to 60% when booking hotel rooms, with access to more than 700,000 deeply discounted hotels worldwide., • Discounted Pet Insurance, • Wellness Program, including fitness, nutrition and financial wellness, • Betterhelp - 1 month of free therapy, followed by a discounted rate for our Healthcare Professionals and their family members., • Win Win Referral Bonus - $500 for you, and $500 for them!Benefits, • 401k retirement plan, • Life insurance, • Medical benefits, • Dental benefits, • Vision benefits

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Muse New York, NY Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments and all room types., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present monthly and or quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates., • Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 4 years experience in the Revenue Management field, • Bachelor’s Degree, • In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a General Manager of Performance. The General Manager of Performance is the caretaker of every guest's golf journey. The General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, demonstrates proficiency with our golf simulators and other equipment, and is able to drive revenue in golf-specific offerings, including membership, game improvement, and leagues. This individual is a strong leader integral to a location’s success, responsible for overseeing and managing all golf operations at the location. The General Manager of Performance reports directly to the National Director of Golf. Responsibilities include the following: • Hire, manage, and train morning and afternoon golf staff, including Assistant General Manager of Performance, • Manage P&L of the location for golf-specific & retail offerings; achieve quarterly revenue targets, • Liaise with Director of Instruction to manage golf coaches availability and performance to meet location’s lesson & fitting revenue goals, • Set and manage above-and-beyond service standards for all golf staff, • Actively evaluate golf staff performance to ensure day-to-day business needs are met, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Ensure bag storage room and golf equipment, including demo clubs, are consistently organized and inventory is kept up-to-date, • Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, promotions, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings., • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Clearly and effectively communicate golf-specific needs to the National Director of Golf, General Manager, Social and other corporate representatives, • Provide excellent account services throughout the membership process from onboarding to termination, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service when needed, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • 5+ years of hospitality, hotel, golf course/club, or sports management experience preferred, • Strong leadership ability and willingness to lead by example, • Exemplary communication, time management and organization skills, • Social and interpersonal skills required to cultivate meaningful relationships with our Guests, • Familiarity with swing analysis technology and launch monitor technology, • Upbeat energy and enthusiasm and a positive attitude, • Ability to cultivate resolutions quickly and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space at high value times, • Health, Dental, and Vision insurance*, • Long and Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k)* Pay: $75k-90k salary based on experience, Bonus Eligible (total compensation $110,000 +) Additionally, wages for teaching lessons/clubfitting, if applicable, are provided. You will also have the opportunity to earn incentive-based compensation through a bonus program, based on the membership retention and performance related revenue. Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description Summary: The Floor Manager oversees all food and beverage operations across multiple outlets within The Grayson Hotel, ensuring seamless service, profitability, and brand consistency. This role is responsible for leading management teams, driving operational excellence, managing budgets and labor, and maintaining high standards of guest experience across restaurant, bar, and rooftop venues. The position also focuses on team development, enforcing company policies, optimizing performance, and fostering a positive, service-driven culture aligned with luxury hospitality standards. The ideal candidate must be comfortable working in a multi-unit establishment and working nights. The ideal candidate will need to ensure efficient workflow, staff management, and adherence to Company policies and local, state, and federal labor regulations. Responsibilities: • Oversee multiple restaurant operations daily, including opening and closing procedures., • Ensure compliance with health and safety regulations and food quality standards., • Recruit, train, and manage restaurant staff across all units on job responsibilities, safety protocols, and Company standards, especially in relation to steps of service., • Implement, enforce, and ensure compliance with Company standards, policies, and procedures., • Foster a positive and collaborative work environment, promoting teamwork and driving job satisfaction., • Monitor and assess employee performance by providing consistent coaching, performance reviews, and addressing any employee concerns., • Schedule and coordinate shifts, ensuring adequate staffing levels to meet operational needs., • Collaborate with Heart-of-House management and other departments to optimize workflow and resolve cross-functional challenges., • Monitor inventory levels and coordinate with relevant departments and/or suppliers to maintain adequate stock., • Monitor and manage budgetary goals, controlling costs without compromising quality., • Handle guest inquiries and complaints with a focus on satisfaction and recovery of service., • 2+ years in a managerial role in a restaurant setting, multi-unit preferred., • Knowledge of POS (Toast or similar), • Timekeeping and Scheduling (Hot Schedules or similar), • Knowledge of food safety and health regulations, • Customer-centric, • Ability to effectively handle employee relations., • Acute business & financial acumen, • Knowledge of regulatory compliance requirements with wage & hour, scheduling, etc. It is the Company’s policy to provide equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please contact Human Resources.

Job Description About the Role As a Trailborn General Manager / Managing Director, you are the driving force behind the overall success of the property. With a focus on elevating guest service, building and supporting a strong and engaged team, and the financial and operational performance of the property. You will directly oversee all departments, including but not limited to: Rooms, food & beverage, facilities, and administrative functions. Essential Functions Guest Experience • Champion a service-first culture that ensures every guest has a meaningful and memorable experience., • Resolve complex guest issues and complaints with professionalism, urgency, and empathy., • Foster a proactive hospitality culture by staying present and visible during key operating hours., • Lead the execution of daily operations, ensuring adherence to Trailborn brand standards., • Oversee the development/management of operating budgets, labor controls, and department expenses., • Monitor and maintain quality standards in cleanliness, safety, food and beverage, and guest amenities., • Build, lead, and inspire a high-performing team aligned with Trailborn’s Values., • Set performance goals, conduct evaluations, and ensure ongoing training and development., • Act as the primary liaison between the property and corporate leadership., • Participate in business reviews, revenue strategy sessions, and property performance reporting., • Drive local partnerships and community engagement opportunities aligned with the Trailborn brand. Qualifications • 5+ years of progressive hotel leadership experience, including experience as a General Manager or senior leader at a full-service or lifestyle hotel., • Prior experience working within a big brand and/or a Marriott-managed/franchised property is strongly preferred., • Proven ability to lead large, diverse teams and manage complex operations., • Financial acumen with experience in budgeting, forecasting, and P&L accountability., • Strong problem-solving skills and a proactive, solution-oriented mindset., • Excellent interpersonal, communication, and organizational skills.

Job Description Service Director Responsible To: General Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Executive Chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role: The Service Director is a key leadership position responsible for ensuring exceptional guest experiences, overseeing front-of-house operations and maintaining the highest standards of service. The ideal candidate will possess strong leadership skills, staff development strategies through training and an unwavering commitment to hospitality excellence. The Responsibilities: 1. Guest Experience • Ensure all guests receive an elevated, memorable dining experience., • Address guest feedback promptly and professionally, resolving issues to maintain high satisfaction levels., • Cultivate a welcoming and luxurious atmosphere in alignment with the restaurant's brand and standards. 2. Team Leadership and Development • Recruit and train front-of-house staff, predominantly servers., • Conduct regular training sessions to uphold service standards and enhance team performance. 3. Operational Excellence: • Oversee daily service operations to ensure seamless execution, including table management, server scheduling and shift supervision., • Collaborate with the kitchen and bar teams to synchronize service flow and optimize guest satisfaction., • Monitor and maintain the cleanliness, ambiance, and readiness of the dining area. 5. Standards and Compliance: • Ensure compliance with all health, safety, and licensing regulations., • Maintain the integrity of the restaurant's brand by enforcing fine dining service standards., • Stay updated on industry trends and implement best practices to continually elevate the guest experience. Qualifications & Disposition: -Minimum 2 years experience in a related position -Strong knowledge of NYS sanitation regulations and food handling -NYC Food Handler Card strongly preferred -Individual must possess a good work history and stability -Proficient in all aspects of wine and spirits service with great attention to detail -Strong knowledge of food and beverage -Working knowledge of wine and confident speaking on selections -Ability to inspire staff to achieve their potential through structured training and floor presence -Flexible in scheduling and able to work extended hours to meet business demands -Strong financial acumen and strategic planning

Job DescriptionThe Assistant General Manager is responsible for daily operations of the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club located in the LaGuardia Airport. The dedicated space managed is for guests to relax, rejuvenate, and enjoy an elevated food and beverage experience along with impeccable guest service prior to their flight. Responsible for overall management of core services of lounge operations and will include Guest Check-In, Appearance Care, Concierge Services, Guest Service, and Food Delivery. This is a hands-on manager role and will be very active in daily operations. The Assistant General Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. Will report directly to the General Manager and can be asked to assist with all duties falling under the General Manager. This is a seven-day operation; candidates must be available to work weekends and holidays when needed. The Successful Candidate Should Possess: · Hospitality Focus: focus on guest satisfaction and providing memorable first-in-class experiences. Generous, friendly, and warm spirited. · Guest Experience: Maintains a friendly, cheerful, and courteous demeanor always ensuring the highest level of guest experience. The ability to anticipate and meet the needs of guests, delivering best in class products and services with the commitment of continuous improvement. This includes seeking to meet guest needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult guests; reviewing complaints from internal/external guests and taking action to remedy the complaint; and treating the guest as valuable. · Decision Making: The ability to make a good decision or lead a good decision-making process. The understanding when to decide, when to consult subordinates or peers and bring in a collaborative approach to the process, and when to step back to let others decide. · Communication and Influence: Requires verbal and written communication skills to convey information that will be complex, and/or to others who may have limited knowledge of the subject in question. Role will require intermediate negotiation, influence, cooperation, tact, ability to articulate clearly, use of correct grammar, cultural context, and diplomacy, etc. · Team Building: The ability to inspire, motivate, and guide others to foster team commitment, spirit, pride, and trust. This includes clearly communicating and reinforcing goals of team, unity, cooperation, and excellence. · Integrity / Honest: Behaving in an honest, fair, and ethical manner through all words and actions. Modeling high standards of ethics. · Developing Others: The ability to motivate and inspire others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal instruction. · Technical Credibility: Full use and application of standards, principles, theories, concepts, and techniques in area of expertise. Focuses primarily on own area of specialty. Exposure to related disciplines. · Analytical Thinking: The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, and draw appropriate conclusions. Draws appropriate conclusions, generates viable alternative solutions to a question or a problem, and evaluate the consequences of choosing each alternative. · Continual Learning: Assess and recognizes own strengths and weaknesses and pursues self-development. Job Responsibilities · Active in the daily operations · Oversee a high-end guest experience through collaborative partnerships, professional hospitality, and a premium dining atmosphere · Ensure front-line team appropriately stocks all guest interfacing sections of lounge including first class, pre-flight dining restaurant, dessert station, bar, coffee station etc. · Motivates and leads front-line team to deliver outstanding guest experiences within a luxury food service setting · Ensures lounge is operating at a high level · Consistently deliver exceptional guest experiences to guests · Maintains excellent relationships with guests, and clients as well as other departments · Conducts HR functions including recruiting, hiring, progressive counseling, and terminations · In conjunction with General Manager oversees scheduling, payroll, and team training · Motivate, coach, mentor and develop frontline (hourly) and management staff · Ensure the completion of training programs, including all required certifications · Achieve company and client financial targets and goals · Direct the activities of up to 30 team members at any given time · Uphold and elevate high standards regarding health, safety, and cleanliness · Ensure Hyde Park Hospitality standards are met including compliance with company food and safety programs · Report and track maintenance issues within the lounge · Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees · Comply and ensure your team follows all TSA and local airport authority regulations · Other duties as assigned Qualifications And Experience: · Management experience in fine dining, hotel, or other upscale hospitality venue of at least 2 – 4 years · A Bachelor’s degree related to business or hospitality, or equivalent experience is required · Ability to follow all lawful safety, health, and liquor rules and regulations · Demonstrated leadership abilities with creating and growing a successful team · Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service · Excellent communication and presentation skills with a range of audience including front line employees, clients, and corporate management · Financial experience and business acumen skills · Excellent communication and computer skills are needed, including knowledge of MS Office products · Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment · Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items · Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required · Must be able to pass and obtain security background check and clearance to work in airport environment Salary Range: $80,000.00-$85,000.00 annually FLSA Status: Exempt Location: On-site Benefits • Medical Insurance (Health, Dental, Vision), • Cell Phone Stipend, • Parking/Commuter Stipend, • Annual Performance-Based Bonus, • Disability Insurance, • Vacation and PTO, • 401K Plan with generous Company Matching, • Employee Assistance Program (EAP) Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Job Description Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are committed to providing you with: • Competitive salary, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family membersPosition SummarySupervises daily rooms operations (front desk, housekeeping, bell/concierge) to deliver efficient service, maintain room readiness, and ensure high guest satisfaction. Reports to the Rooms/Hotel Director and implements departmental standards, procedures, and initiatives.Key Responsibilities, • Daily Operations, • Oversee front desk, housekeeping, and bell staff shifts; ensure smooth check-ins/outs, timely room turns, accurate arrivals/departures and lost-and-found handling., • Monitor room status, assignment accuracy, and maintenance requests; escalate issues to engineering or management as needed., • Ensure compliance with brand/property standards, health & safety, and SOPs.Guest Service - Handle guest inquiries, service recovery, and escalated complaints promptly and professionally. - Coach staff on service standards and visible guest engagement; conduct regular rounding in rooms areas. - Review guest feedback (surveys, reviews) and coordinate corrective actions with relevant teams.Staff Leadership & Development - Schedule, supervise and evaluate front-line supervisors and associates; provide on-the-job training and performance feedback. - Assist with hiring, onboarding and cross-training to maintain adequate coverage and service continuity. - Hold daily/weekly briefings to communicate priorities and performance expectations.Revenue & Operational Controls (Support Role) - Execute rate/room assignment directives from management to maximize occupancy and guest satisfaction. - Monitor daily labor deployment and controllable expenses; report variances to the Rooms/Hotel Director. - Maintain accurate records for room inventory, no-shows, and billing issues; assist with audit and cash-handling controls.Reporting & Administrative Tasks - Prepare and submit daily/weekly operational reports (occupancy, ADR variances, housekeeping status) to the Rooms/Hotel Director. - Maintain shift logs, incident reports and training documentation. - Ensure accurate PMS entries and coordination with reservations, sales and F&B as required.Performance Expectations- Maintain high guest satisfaction scores for rooms-related metrics.- Keep room readiness and cleanliness targets on track.- Control labor and operational costs through effective scheduling and oversight (as directed).- Promote a positive, team-oriented work environment and ensure adherence to policies and safety procedures. Qualifications & Skills • Experience: 3–5 years in hotel operations with 1–2 years in an assistant manager role or manager role within rooms division., • Education: Associate degree or bachelor's in hospitality management, Business, or related field preferred; equivalent hotel experience acceptable., • Technical: Proficient with Property Management Systems (e.g., Opera Cloud GXP, Profit-Sword, Medallia, UKG), Microsoft Office and common hotel reporting tools; comfortable learning property-specific systems., • Skills: Strong customer-service orientation, conflict resolution, staff coaching, time management, and attention to detail. For applicants in NYC, the anticipated compensation range is $75,000 to $80,000 annually, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job DescriptionJob Summary: Dashing Diva is seeking a highly organized and proactive Office Operations Manager to oversee day-to-day office operations, executive support, and company event coordination. This role is ideal for a responsible and detail-oriented professional who thrives in a fast-paced setting and has a strong sense of style, hospitality, and service to reflect our brand both in the workplace and at company events. With a strong eye for presentation and organization, this individual will create professional, welcoming, and functional environments while driving operational excellence across multiple locations. What You Will Do: General Affairs & Office Operations: • Provide support to the Sr. Director of General Affairs, ensuring accurate communication, reporting, and follow-through across all initiatives., • Optimize the general affairs department’s workflow and increase efficient processes by developing procedures, implementing changes., • Lead administrative functions, including CEO-directed errands, with discretion and sound judgment to delegate or execute tasks., • Supervise and mentor a small operations team (3–4 staff), including responsibility for KPI management and performance oversight., • Manage budgets and expenditure; create and monitor cost-saving initiatives; track and report expenses, create budget spending plans, status report periodically to the Sr. Director., • Manage office supplies, inventory control, company assets, and purchasing., • Maintain vendor relationships, review service contracts, and oversee operational invoices., • Manage business travel arrangements and corporate events for employees and executives., • Manage cafeteria operations including meal planning, menu updates, vendor coordination, and ensuring quality standards of service., • Oversee food/beverage inventory, budgeting, and compliance with health and safety regulations in cafeteria facilities.Event Planning & Hospitality:, • Plan and execute internal and external events, employee engagement activities, and executive meetings., • Manage logistics including venue booking, décor, catering, and budgeting to ensure impactful and organized experiences., • Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal and family-related events), including guest transportation., • Bachelor’s degree in Business Administration, Hospitality, Interior Design, or a related field., • Minimum 5 years of relevant experience in general affairs, office/administration, hospitality, or event/hotel management., • Previous background in hotel management, banquet management, or service-related industries is a plus., • Bilingual in Korean and English preferred (spoken and written)., • Strong attention to detail with a refined aesthetic sense for presentation and organization., • Proven ability to supervise staff, manage KPIs, and oversee team performance., • Exceptional communication, delegation, and time management skills., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)., • Responsible, diligent, cheerful, and cooperative personality with excellent interpersonal skills., • Great work environment to grow and learn new skills, • We are collaborative and work closely with each other, • We give everyone a chance to be creative and value input and feedback, • We participate in fun events like Beautycon, NYFW, • In-office catered breakfast, lunches, and team lunches, team outings, and team-building activities #LI-EL1 Powered by JazzHR KZg9k2AVUo

Job Description Overview Opportunity: Complex General Manager With anticipated growth in the New York City region, HHM Hotels is seeking a Complex General Manager to lead and manage two select service properties. As Complex General Manager, you will be responsible for overseeing hotel operations to maximize profitability and deliver a high level of guest satisfaction in one of the most competitive hospitality markets in the world. Your Growth Path Regional Director of Operations – Vice President of Operations Your Focus Leadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability., • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues., • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals., • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance., • Associate or Bachelor’s Degree in Business, Hospitality or a related field., • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview At Noodles & Company, our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. We know noodles, and we know how great food and genuine hospitality bring people together. Our Assistant General Managers help make that happen through steady execution, teamwork, and leading by example. Whether you’re supporting your team during a busy rush, overseeing daily operations, or creating a positive and accountable environment, your leadership helps shape the experience guests return for. If you’re ready to grow your leadership skills and take the next step in your restaurant career, apply today. After your interview, we’ll treat you to a complimentary meal (up to $10 value), because every great connection starts with great food. Why Choose Noodles & Company? We offer a place to learn, grow, and build confidence, with perks designed to support both work and life: • Join a supportive restaurant leadership team where your voice matters, • Competitive pay, plus QUARTERLY BONUS, • Paid time off, including PTO, health days, holidays, and more, • Parental leave and adoption or surrogacy benefits, • Optional early access to earned pay when you need it, • Meal and lifestyle discounts, including event tickets and cell phones, • Tuition assistance and scholarships, • Recognition programs that celebrate your achievements, • Free mental health, legal, and financial resources to support your well-being, • Medical & pharmacy, dental, vision, and pet insurance, • 401(k) with employer match and stock purchase discounts, • Leadership development programs to fuel your growth with us, • Free online Spanish and English courses, • Noodles Resource Groups – inclusive communities that foster belonging, build connections, and support your personal and professional growth What You Bring to the Table As an Assistant General Manager, you play a key role in driving restaurant success by: • Bringing a minimum of one year of management or leadership experience (required)., • Experience in food service, retail, hospitality, or hotel management (preferred)., • Leading a high-performing team alongside the General Manager to deliver operational excellence., • Providing an exceptional guest experience and fostering a welcoming, supportive environment., • Demonstrating conflict-resolution skills and strong verbal and written communication skills., • Recruiting, hiring, training, and managing restaurant team members and shift managers., • Identifying high-potential talent and supporting growth through ongoing development and recognition., • Following operational, inventory, and food safety procedures to maintain consistent restaurant standards., • Assisting with scheduling, labor management, expense control, and local restaurant marketing efforts., • Leading with a culture of food safety that meets company standards for food quality, safety practices, and cleanliness., • Working 45 hours per week on a variable schedule, including opening, mid, and closing shifts, as well as weekends and/or holidays. (Current scheduling expectations include 1 opening shift, 2 mid shifts (11am–8pm), 1 closing shift, and 1 additional shift based on restaurant needs. These expectations may change depending on business needs.), • Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 pounds, and performing routine restaurant tasks, with or without reasonable accommodation., • Obtaining and maintaining any required food-safety licenses or certifications in accordance with local, state, and federal regulations., • Must hold a valid driver’s license, as occasional driving may be necessary., • Must be at least 18 years old. Noodles & Company is an Equal Opportunity Employer and a Military Friendly workplace. We encourage Veterans and their spouses to apply. We are proud to be recognized on Forbes’ Best Employers for Diversity, Forbes’ Best Employers for Women, and Forbes’ Best Employers for Company Culture lists, and are committed to creating a workplace where Noodlers feel supported, respected, and able to bring their full self to work. Application Deadline: Recruiting timelines vary by role, but all positions at Noodles & Company remain open for applications for at least 3 days from the posting date. This role is currently open and accepting applications.

Job Description The role… At Soho House, the General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property including, but not limited to hotel rooms, membership, wellness & gym and all F&B operations. A General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. A successful General Manager will collaboratively partner with the Executive Chef, Regional Business Leaders and COO to develop strategic business objectives and goals that result in optimizing the business's performance and profitability. Main Duties • Influential leader and strategic business partner to internal and external stakeholders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation, • Responsible for assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promoting exceptional experience(s) for member, guest, staff., • Adhere to Soho House & Co company policies for site safety, food safety, allergy procedure and creating an overall safe, clean and inviting space for members & guests, and following local, government and regional compliance and abiding by legal standards, • Collaborative partner to all leading Support Office business functions for guidance, optimising brand improvement, and day to day operational support., • Focus on building and leading a team that efficiently drives sales and staff/member retention through F&B/Operations, Marketing, PR, Social, Events & Programming, Housekeeping and Facilities, • Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any "big moment" such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff, • Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience, • Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance, • Oversee complete wage control and management, • Maintain brand guidelines, and build and reaffirm Soho House values with the team and members., • At least 7+ years managing high-volume Food and Beverage (F&B) or multi-unit operations, • Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention, Labor laws and emergency procedures to ensure the safety of all staff and guests, • Ability to supervise, train and motivate all levels of employees, • Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning, • Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys, • Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink., • Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry, or lift at least 40 pounds., • Must be able to work in front of a computer screen for up to 5 hours per day. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$180,000—$200,000 USD

Job Description The Office Operations Manager will oversee day-to-day office operations, executive support, cafeteria management, vendor oversight, and company-wide event planning. This role plays a critical leadership function within the General Affairs department, ensuring operational excellence, cost efficiency, and a professional, brand-aligned workplace environment. General Affairs & Office Operations • Support the Sr. Director of General Affairs with communication, reporting, and initiative follow-through, • Optimize departmental workflow and implement process improvements, • Lead administrative functions including CEO-directed errands and executive support, • Supervise and mentor a small operations team (3?4 members), including KPI tracking and performance management, • Manage departmental budgets, monitor expenses,and develop cost-saving initiatives, • Track and report budget spending status periodically to Sr. Director, • Manage office supplies, asset control, purchasing, and inventory, • Maintain vendor relationships, review contracts, and oversee service invoices, • Coordinate business travel arrangements for employees and executives, • Oversee cafeteria operations including meal planning, menu updates, vendor coordination, food inventory, and health/safety compliance Event Planning & Hospitality • Plan and execute internal and external corporate events, • Organize employee engagement programs and seasonal events (holiday parties, themed celebrations, wellness programs), • Manage executive meetings and company-wide gatherings, • Coordinate venue booking, decor, catering, and logistics within budget, • Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal/family-related events as needed) Requirements • Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field, • Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management, • Experience in hotel/banquet management or service- oriented industries is a plus, • Strong attention to detail and refined aesthetic sense for workplace presentation, • Excellent communication, delegation, and time management skills . • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Bilingual Korean/English preferred, • Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed)

Job Description Overview Opportunity: General Manager The Hampton Inn & Suites Yonkers is seeking an experienced General Manager to lead all aspects of hotel operations while maximizing financial performance and guest satisfaction. Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations Your Focuses Leadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability., • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues., • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals., • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance., • Associate or Bachelor’s Degree in Business, Hospitality or a related field., • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Summary: The main purpose of the Operations Manager is to ensure smooth operations across departments, maximizing occupancy and revenue potential. To be responsible for directing, coordinating, and monitoring the overall occupancy and room assignment operation as directed by the Front Office Manager. To direct the Front Office operation in the absence of the Front Office Manager. HOTEL VALUES: This description of responsibilities is intended solely to provide basic guidance and outline a minimum standard of performance. The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership, and deal with situations of all kinds with a sense of urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guests, co-workers, and managers. The hotel believes in a culture where team members help each other and work together, with the most important task being to provide exceptional service to guests at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. Essential Functions: • Assist within the Rooms Division with managing the Front Office and Housekeeping operations., • Provide a strong lobby presence to assist front desk agents and guests., • Provide coverage for all aspects of shift work in the Front Office and Housekeeping operations as needed., • Monitors the pre-arrival planning process to deliver against guest preferences effectively, maximize the use of room inventories, and drive incremental revenue., • Understands brand standards and operational requirements for performance in each discipline area., • Coordinates labor scheduling and leads shifts across each discipline area depending on property needs., • Directs and works with Team members to carry out guest arrival and departure procedures., • Ensure Front Office and Housekeeping are functioning to Embassy Suites standards (i.e., cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, and Signage standards)., • Handle guests' special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc., during shift., • Manage team members' attendance calendars and time edits, and conduct call-around for shifts as needed., • Coach, train, and counsel hourly Team members and administer discipline as needed., • Perform some Night Audit functions, be able to review all Night Audit-related procedures, and be able to produce Night Audit reports., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel-required meetings and training., • Any other duties as assigned by the General Manager., • Regular attendance in accordance with the standards established from time to time is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, Team members may be required to work varying schedules to reflect the hotel's business needs. In addition, attendance at all scheduled training sessions and meetings is required., • Previous experience in a similar position is required, • Requires a minimum of 1 year of supervisory experience, • The position requires a varied work schedule that may include evenings, nights, and weekends, • Computer skills required, including Word and Excel, • Clear concise, written, and verbal communication skills, • Strong organizational skills, • While performing the duties of this job, the employee is regularly required to talk or hear, • The employee is frequently required to stand, • The employee is occasionally required to walk, • The employee must occasionally lift and/or move up to 25 pounds, • For applicants working in NYC, the anticipated compensation for the position is $70,000k annualy. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc. Open Availability

Job DescriptionJOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there's a little something special for every personality. Down at Bedrock, the club's fitness and wellness destination, we've cultivated a hub of Physical Culture–two levels of premium gym facilities, aquatics, spa, and recovery experiences. Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting. Moss New York is seeking a highly capable, hospitality-driven General Manager to lead day-to-day operations across the club. This role will serve as the senior on-site operator responsible for operational efficiency, member experience, service consistency, facilities coordination, and cross-department execution across Food & Beverage, Bedrock, and club-wide operations. The General Manager will directly oversee the senior operating leaders of F&B and Bedrock, establish and reinforce systems, standards, and accountability across the club, and act as the primary operational liaison with the developer's facilities manager. This leader must combine strong floor presence with strategic judgment, ensuring the club operates with consistency, responsiveness, and polish. This position reports directly to the President of Moss New York. COMPENSATION: The salary wage for this position is $170,000 - $200,000 per year, depending on experience. CLASSIFICATION: This is an exempt, salaried position. In accordance with the Fair Labor Standards Act (FLSA), you are not eligible for overtime pay. Your compensation is intended to cover all hours required to fulfill the responsibilities of your role. CORE RESPONSIBILITIES: Club-wide operational leadership • Lead day-to-day operations across all member-facing and back-of-house functions., • Serve as the senior on-site operator responsible for service consistency, floor leadership, issue escalation, and follow-through., • Ensure departments are aligned around shared service standards, communication norms, and operating expectations., • Directly manage the senior leaders responsible for F&B and Bedrock operations., • Hold department heads accountable to service standards, staffing discipline, readiness, cleanliness, and execution., • Ensure both divisions operate as part of one integrated club experience rather than as separate silos., • Champion a high-touch, polished, member-centric operating environment., • Oversee service consistency across arrival, dining, wellness, events support, ambience, and recovery moments., • Partner with Membership, Events, and Design/Member Experience teams to ensure smooth execution of VIP moments, club programming, and member-facing priorities., • Own facilities-related operational coordination across the club., • Serve as the primary club-side liaison to the developer's facilities manager and related building partners., • Ensure facilities issues are properly logged, escalated, tracked, resolved, and communicated internally., • Build stronger SOPs around issue reporting, internal communication, operational workarounds, and accountability., • Develop and reinforce policies, procedures, and operating systems that improve consistency and execution., • Lead regular operating meetings, cross-functional resets, and manager-on-duty discipline., • Improve pre-shift, pre-event, and interdepartmental communication practices., • Partner with department leaders on labor, productivity, cost control, and revenue performance., • Review KPIs across F&B and Bedrock and translate data into operational action., • Support budgeting, staffing plans, and resource allocation decisions., • Coach, develop, and hold managers accountable., • Help build a stronger management culture across the club., • Support hiring, onboarding, performance management, and organizational design within operations., • Strengthen leadership bench and reduce over-reliance on founder escalation.QUALIFICATIONS:, • 8–12+ years of senior hospitality leadership experience in a luxury hotel, private members' club, lifestyle hospitality, or similarly complex high-touch environment., • Proven experience overseeing multiple operating divisions, including Food & Beverage and wellness, recreation, or member amenity operations., • Strong command of service execution, floor leadership, labor management, facilities coordination, and cross-functional team leadership., • Demonstrated ability to operate effectively in a founder-led, high-expectation environment., • Exceptional judgment, organizational ability, and follow-through., • Strong interpersonal skills with the ability to lead with both polish and authority., • Experience working with ownership, developers, and/or third-party operators strongly preferred.What Success Looks Like, • Greater consistency in day-to-day operations across the club., • Stronger accountability and communication across F&B, Bedrock, Membership, Events, and Facilities., • Faster and cleaner resolution of service and facilities issues., • Strong visible leadership presence on the floor., • Better operating rhythms, SOP compliance, and follow-through., • A member experience that feels elegant, controlled, and reliable. EMPLOYEE BENEFITS: • Medical insurance, • Vision insurance, • Dental insurance, • 401(k), • Pre-Tax Commuter benefits, • Disability insurance OPPORTUNITIES FOR ALL: Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job Description Operations Duty Manager Crosby Street Hotel – New York, NY About Crosby Street Hotel Located in the heart of SoHo, Crosby Street Hotel is an award-winning luxury property known for its bold design, vibrant interiors, and highly personalized service. As part of Firmdale Hotels, Crosby Street blends creativity, individuality, and exceptional hospitality to create a truly distinctive guest experience. With a strong focus on people, culture, and attention to detail, Firmdale is recognized as one of the most inspiring and unique hospitality groups, with properties in both New York City and London. Position Overview The Operations Duty Manager is a key rooms-focused leadership role, reporting directly to the General Manager and Assistant General Manager. Acting as the most senior manager on duty during assigned shifts, this individual serves as the face of hotel leadership—ensuring seamless daily operations while delivering exceptional guest experiences. This highly visible, hands-on role requires strong leadership, sound judgment, and the ability to respond quickly and effectively to guest and operational needs across all departments. Key Responsibilities Guest Experience & VIP Relations • Serve as the primary point of contact for guest concerns, special requests, and service recovery during shifts, • Personally welcome and manage VIP guests, ensuring a bespoke and memorable stay, • Deliver warm, personalized service in line with Firmdale Hotels’ standards, • Act as the most responsive manager on duty, supporting all departments as needed, • Oversee daily hotel operations to ensure service excellence and brand consistency, • Conduct regular floor presence, walkthroughs, and service quality checks, • Collaborate closely with Front Office, Housekeeping, and other departments to maintain seamless operations, • Ensure the safety and security of guests, employees, and the property at all times, • Conduct routine health and safety inspections and ensure compliance with all standards, • Manage incidents and emergencies with professionalism and clear documentation, • Lead by example, fostering a positive, collaborative, and service-driven culture, • Support and coach team members and department leaders in real time, • Reinforce service standards and drive accountability across all departments Qualifications & Experience Required: • Previous experience as a Duty Manager or Department Head in a luxury or 5-star hotel, • Strong leadership and interpersonal skills with a guest-centric approach, • Excellent communication and problem-solving abilities, • High attention to detail and commitment to service excellence, • Experience with Opera PMS and Micros POS, • Food Safety Certification and/or CPR/AED certification Schedule & Compensation • Full-time position with a flexible schedule based on operational needs, • Includes evenings, weekends, and overnight shifts on a rotating basis, • Salary: $90,000 – $95,000 annually Benefits • Medical, dental, vision, and life insurance, • Paid time off (vacation, sick, and personal days), • Transit benefits and NY Secure Choice enrollment from Day One, • Complimentary uniform dry cleaning, • Staff meals during shifts, • Career growth and development opportunities, including annual education reimbursement, • Employee events and recognition programs Why Join Firmdale Hotels? With three hotels in New York City and eight in London, Firmdale Hotels offers a dynamic and inspiring workplace where individuality is celebrated. Founded by Tim and Kit Kemp, the philosophy is simple: “Hotels should be living things, not stuffy institutions.” If you are passionate about hospitality, thrive in a hands-on leadership role, and are driven to create exceptional guest experiences, we invite you to apply and Love What You Do.

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Assistant General Manager of Golf. This individual assists the General Manager of Golf in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Golf is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Golf. Responsibilities include the following: • Assist the General Manager of Golf to carry out duties managing facility, • Provide above-and-beyond service to Guests with a friendly face, • Present to open the location in the mornings and weekends to facilitate golf operations, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Display attention to detail by actively checking in with Guests throughout their booking, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, including weekends/holidays, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k) * Pay: $66,300 -Bonus Eligible ($74,500 / yr expected compensation) Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description [Job Summary] The Office Operations Manager will oversee day-to-day office operations, executive support, cafeteria management, vendor oversight, and company-wide event planning. This role plays a critical leadership function within the General Affairs department, ensuring operational excellence, cost efficiency, and a professional, brand-aligned workplace environment. [Job Description] General Affairs & Office Operations • Support the Sr. Director of General Affairs with communication, reporting, and initiative follow-through, • Optimize departmental workflow and implement process improvements, • Lead administrative functions including CEO-directed errands and executive support, • Supervise and mentor a small operations team (3?4 members), including KPI tracking and performance management, • Manage departmental budgets, monitor expenses,and develop cost-saving initiatives, • Track and report budget spending status periodically to Sr. Director, • Manage office supplies, asset control, purchasing, and inventory, • Maintain vendor relationships, review contracts, and oversee service invoices, • Coordinate business travel arrangements for employees and executives, • Oversee cafeteria operations including meal planning, menu updates, vendor coordination, food inventory, and health/safety compliance Event Planning & Hospitality • Plan and execute internal and external corporate events, • Organize employee engagement programs and seasonal events (holiday parties, themed celebrations, wellness programs), • Manage executive meetings and company-wide gatherings, • Coordinate venue booking, decor, catering, and logistics within budget, • Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal/family-related events as needed) Requirements [Qualifications] • Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field, • Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management, • Experience in hotel/banquet management or service- oriented industries is a plus, • Strong attention to detail and refined aesthetic sense for workplace presentation, • Excellent communication, delegation, and time management skills . • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Bilingual Korean/English preferred, • Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed)

Job Description The Assistant General Manager reports to the General Manager and is responsible for driving performance throughout the hotel operations. Direct Department Leaders in supporting the hotel operations, ensuring the overall success of the hotel in all metrics, including employee satisfaction, guest satisfaction, and brand quality standards, are being met or exceeded. Ideal candidates will be self-motivated, have major brand and New York City experience, and, most importantly, have a positive solution-based focus. This position requires flexible availability, including evenings, weekends, and holidays. Expectations • Ensure that departments achieve or exceed guests' service scores and expectations, • Assist Department Managers in preparing team member schedules in accordance with budgets and business forecasts, • Inspect rooms regularly with the team to ensure that quality standards are being maintained, • Ensure the operations team is trained in financial control procedures for cash, payables, inventories, and receivables, and that procedures are consistently followed, • Be familiar with and recommend local attractions and restaurants for guests to visit, and make sure the team is well acquainted with what is in the area, • Respond to guest reviews and inquiries on all channels, • Manage human resources functions, including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions, • Work with other departments to ensure operations are running smoothly in tandem with one another, • Participate in daily Stand-Up meetings for the leadership team and report out on guest scores and other metrics, • Leading team meetings, • Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts, • Oversee all vendor and personnel contracts throughout the hotel, • Participate in the creation of annual revenue, expense, and capital budgets, • Minimum 3 years of previous experience as a hotel Department Manager in a hotel with 200+ rooms required, • Excellent skills in writing and verbal communications, • Experience creating schedules, interviewing potential candidates, reviewing and creating budgets and forecasts, processing payroll, completing inventories, and coaching and counseling team members required, • Ability to operate hotel PMS and accounting systems, • Previous NYC and brand experience preferred, • Ability to multitask, prioritize, and manage time, • Highly motivated team player with strong initiative and desire for achievement, and the ability to motivate others, • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations *The anticipated compensation range for the position is $110,000K-$120,000 per year. The salary offered to a successful candidate will depend on several factors, including, but not limited to, years of experience in the field, required industry, education, etc.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Reporting to the Hotel Manager, the Night Hotel Manager’s primary function is to manage the nightly operations of the Hotel. He/she acts as the manager on duty to all Guests and personnel. Furthermore, he/she represents the Hotel Manager during his/her absence overnight. RESPONSIBILITIES: • Provide management cover and operational assistance during the night in the absence of Department Managers in order to ensure seamless delivery of quality service to the standard experienced during the day, • Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotels and Resorts grooming policy, and ensure compliance for all overnight colleagues, • Oversee hotel operations for all operational departments during the overnight, including Front Office, Royal Service, Housekeeping, In-Room-Dining, Culinary, Stewarding, Engineering and Security, • Responsible for the overnight cleaning and maintenance programs, and oversee 3rd party contractors and special projects in collaboration with the Director of Housekeeping, Director of Rooms, Director of Engineering, Director of Food and Beverage., • Perform the duties of the Night Manager two nights per week, and anytime required and carry out the Night Audit function including the provision of systems expertise as laid down by company requirements, • Ensure all internal controls are performed according to company requirements, • Handle walked guests, guest concerns and resolve any problems experienced by guests or visitors in the absence of the relevant managers, • Be fully conversant with all statutory fire, legal, bomb, health and safety procedures and to take control in the event of an emergency, • Follow previously determined “on the day” sales strategy in order to achieve maximum optimum rate, • Ensure the security of the hotel, its guests and visitors through regular checks and patrols throughout the night in conjunction with set procedures, • Act as a point of contact for all guests during their stay, • Recruit, train and develop Night Audit colleagues, • Manage staff schedules, wages, contracts and performance, • Effectively implement and deliver service standards in accordance to stipulated SOP’s, • Through delivery of service initiatives, complete guests satisfaction in front office, • Motivate and ensure colleagues of all departments are is fully updated, • Ensure all guests are treated courteously, • Complaints and problems are resolved and requests for special services are carried out, • Preparation of customer bills, • Use of all systems currently used by each section of front office, • Log all absenteeism and employee lateness, • Complete special projects in a timely manner as required by Director of Front Office, Division Heads, Hotel Manager and Managing Director, • At least 4 years prior Management experience in Front Office and/or Housekeeping, • Previous PMS experience and expert Opera skills required, • Computer literate in Microsoft Window applications required, • University/College degree in a related discipline an asset, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.

Banquet Manager Manhattan Landmark Event Venue We are seeking an experienced Banquet Manager to join the service team at a prestigious Manhattan landmark venue. The ideal candidate has experience working within a Local 6 union environment, and is passionate about delivering exceptional hospitality at the highest level. You will be part of a dynamic team that executes flawless events and creates memorable guest experiences. Who You Are • A hospitality professional with a minimum of two years’ experience as a Banquet Manager or Banquet Captain in a luxury hotel or high-end catering operation, • Highly organized with strong project management skills, • A proactive leader who takes initiative and drives continuous improvement, • Passionate about hospitality, team leadership, and creating exceptional guest experiences What You’ll Do • Lead by example through professional conduct, clear communication, and a service-first mindset, • Execute Banquet Event Orders (BEOs) with precision and attention to detail, • Anticipate guest needs and resolve service challenges swiftly and thoughtfully, • Lead and participate in daily pre-shift meetings to review event logistics and service standards, • Maintain organization and cleanliness of banquet storage areas, uniforms, and service spaces, • Support the development and enforcement of policies, procedures, and quality standards to ensure a high-performing, cost-effective operation, • Build relationships with repeat clientele and foster connections with new guests

About Casa Cipriani Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience. POSITION PURPOSE: The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled, and highly personalized member experience. This role blends refined hospitality with strong operational leadership and requires precision, foresight, and the ability to manage complex guest flow within a high-profile private members’ environment. ESSENTIAL FUNCTIONS AND DUTIES: • Oversee end-to-end front-door and reception operations, including member arrivals, guest verification, departures, and access control., • Manage daily guest lists, reservations, walk-ins, and waitlists in accordance with Club policies., • Control pacing and overall Club flow in coordination with floor managers, security, and senior leadership., • Anticipate peak periods and proactively adjust staffing levels, positioning, and procedures., • Ensure all front-of-house operational checklists, SOPs, and opening/closing procedures are consistently executed., • Deliver a polished, discreet, and welcoming experience aligned with Casa Cipriani service standards., • Ensure accurate member recognition and VIP handling, including preferences, restrictions, and special requests., • Resolve guest concerns decisively and diplomatically, escalating issues when appropriate., • Maintain strict confidentiality regarding members, guests, and internal operations., • Conduct structured operational walk-throughs to engage members, gather feedback, identify service gaps, and relay information on upcoming events and programming in accordance with Casa Cipriani policy., • Lead, schedule, and supervise the host and reception team across all shifts., • Build weekly schedules based on forecasted covers, events, and historical data., • Train staff on Club policies, service standards, and operational procedures., • Conduct daily pre-shift briefings and shift handovers to ensure alignment and continuity., • Monitor real-time floor performance and make operational adjustments as needed., • Maintain accurate guest management and membership system records, including VIP tagging, member notes, preferences, and restrictions., • Produce daily and weekly operational reports, including guest counts, member-to-guest ratios, peak arrival patterns, VIP activity, and notable feedback., • Identify operational inefficiencies and recommend process improvements., • Serve as the primary liaison between reception, Club floor teams, events, membership, and security., • Coordinate guest flow for private events, buyouts, and high-profile visits., • Support Membership and Events teams with guest list management and access control., • Enforce Club access rules, dress code, and house policies consistently and professionally., • Ensure compliance with internal procedures, safety protocols, and brand standards., • Maintain immaculate presentation of reception desks and entry areas., • Lead by example in appearance, language, professionalism, and conduct. KNOWLEDGE, EXPERIENCE AND SKILLS: • 3–5+ years of experience in a senior reception, host, or front-of-house management role within a luxury hotel, fine dining, or private members’ club., • Strong command of guest flow management, capacity control, and pacing., • Proven experience with reservation and guest management systems., • Advanced scheduling and labor planning skills., • Ability to interpret operational data and translate insights into staffing and service decisions., • Experience managing high-volume arrivals while maintaining a composed, elevated service standard., • Excellent problem-solving skills with the ability to make real-time operational decisions., • Ability to handle sensitive and confidential information with discretion., • Flexible availability, including evenings, weekends, and holidays. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Position: Food & Beverage Manager Location: Queens, New York City Salary Range: $70,000–$80,000 + PTO + 401K + Benefits Overview: We are seeking an experienced and motivated Food & Beverage Manager to support and oversee daily food and beverage operations within a full-service hotel in Queens, NYC. This role focuses on delivering exceptional guest experiences, managing day-to-day operations, leading teams, and supporting financial and operational goals across restaurants, bars, and banquet operations. Key Responsibilities: • Oversee daily operations of all food and beverage outlets, • Lead, train, schedule, and supervise food and beverage team members, • Ensure high standards of guest service and hospitality, • Monitor labor, food, and beverage costs to support profitability, • Ensure compliance with health, safety, and sanitation regulations, • Assist with budgeting, forecasting, and inventory management, • Handle guest feedback and resolve service issues promptly, • Support hiring, onboarding, training, and performance management, • Collaborate with culinary and hotel leadership to enhance service and operations Qualifications: • Previous experience in hotel or high-volume food and beverage operations, • Strong leadership, communication, and organizational skills, • Working knowledge of food and beverage service standards and regulations, • Ability to work flexible hours, including nights, weekends, and holidays, • Experience with POS systems and inventory management preferred

Multi-Unit General Manager - Unique, Destination Concept New York City, NY – Will Offer Relocation (USA Citizens) Up to $150,000 + Bonus + Benefits This is a great opportunity to lead a one-of-a-kind, destination-driven concept in New York City. With strong brand recognition, this role is focused on turnaround and transformation - bringing fresh energy, structure, and leadership to elevate the operation. They’re looking for a high-impact Multi-Unit General Manager who thrives in dynamic environments and knows how to build teams, develop people, and drive performance. What You’ll Be Doing • Overseeing multiple units/venues within the concept, • Leading a turnaround initiative, improving operations, culture, and overall performance, • Developing and mentoring General Managers and leadership teams, • Driving guest experience, service standards, and consistency across all locations, • Managing P&L, labor, and operational efficiencies, • Building strong team culture with a focus on accountability and growth, • Partnering with ownership on strategy, execution, and long-term success What We’re Looking For • Proven experience as a Multi-Unit GM or Director within full-service casual or premium dining, • Strong track record in team development and people leadership, • Experience in turnaround or transformation environments, • KNOW food trends and keeps up to date with NYC scene, • Hands-on, visible leader who leads from the floor - not the office, • Strong business acumen across P&L, labor, and operations

Food and Beverage Manager • New York, NY, USA, • Full-time, • Job-Category: Food & Beverage, • Job Type: Permanent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness. Compensation: $82,000.00 - $85,000 Annual Salary Plus bonus Responsibilities • Floor presence during shift, greeting and interacting with guests, • Perform daily inspection for readiness according to standards, • Responsibility for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering, • Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards, • Responsible for maintaining the highest standards of service and ambiance, • Supervision of tabletop presentation for meal service., • Supervise and direct service, • Handle guest complaints in the most diplomatic manner, • Ensure food quality and 100% customer satisfaction, • Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing), • Maintaining inventory of equipment, linen and other supplies, • Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions, • Monitoring and controlling Micros system in appliance to guest checks and hotel reports, • Monitor speed of service and exercise quality control for both food and beverage, • Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals, • Increase knowledge of the industry trends, • Maintain safety by adhering to stated safety policies and handle guest and employee accidents, • Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met, • Relay any outlet maintenance needs to the Engineering Department by work order program, • Keep storerooms in a state of readiness, cleanliness and tidiness, • Promote and maintain good employee relations between service kitchen and dining room, • Lead efforts in recruiting, interviewing, and hiring team members; conducts performance appraisals, take disciplinary action, motivate and train, • Wine list development, • Responsible overall for the delivery of wine service, • Progressive and ongoing staff education, • Working along with the culinary team, by pairing and suggesting wines that will best complement each particular food menu item, • Working on the floor as sommelier assisting in service and elevating our service performance while in direct contact with the restaurant patrons, • Ethical duty to work with the taste preference and budget parameters of the patron, • A college degree is preferred, • Freestanding restaurant experience necessary or luxury hotel experience a plus, • Strong food/wine and liquor knowledge, • Excellent customer service skills, • Clear concise written and verbal communication skills in English, second language is an asset, • Must be proficient in Microsoft Office, namely Word and Excel, • Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail, • Ability to meet deadlines, work under pressure and work independently, • Ability to deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts, • Ability to handle multiple tasks, • Strong leadership skills and the ability to motivate people, • Complete knowledge of P.O.S system, • Ability to calculate/analyze data, • Basic business math and accounting skills, • Attention to detail and strong sense of urgency, • The ability to think ‘out of the box’ and see the big picture, • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, desire to provide exceptional customer service and ability to improve the bottom line

Company Description VLICH is a hospitality-driven organization committed to delivering exceptional experiences for guests. Focused on excellence and customer satisfaction, VLICH operates with a strong emphasis on hospitality management and innovation. With properties located in vibrant cities like Queens, NY, VLICH fosters a collaborative and professional environment dedicated to exceeding guests' expectations. Joining our team means becoming a part of a forward-thinking company that values quality, service, and growth. Role Description As a Hotel General Manager at VLICH, you will oversee the daily operations of our on-site property in Queens, NY. This full-time role involves managing the hotel team to deliver outstanding guest experiences, maintaining efficient operational processes, and ensuring high-quality services. Additional responsibilities include financial planning and budgeting, supervision of food and beverage operations, and aligning business strategies with organizational goals. The role requires exceptional leadership and a focus on providing excellent customer service while consistently improving the overall performance of the property. Qualifications • Strong experience in General Management and Business Management, including planning, organizing, and leading teams effectively., • Proven expertise in Customer Service with an ability to enhance guest satisfaction and address concerns promptly., • Knowledge of Budgeting and financial management, ensuring operational profitability and cost control., • Experience in Food & Beverage operations, including oversight of quality service and menu development., • Excellent communication, interpersonal, and leadership skills to foster staff engagement and solve challenges efficiently., • Familiarity with hospitality industry standards and regulations is preferred., • Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent experience is required. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

Position Overview We are seeking a highly motivated and detail-oriented Assistant Project Manager to support the successful delivery of a ground-up hotel construction project in NYC. Our company focuses on unique, creative hospitality projects in NYC and across the US. We are in the business of creating beautiful spaces and experiences. We seek talented people who share our passion. This role will work closely with Project Managers, Project Superintendents and field teams to coordinate all phases of construction, ensuring projects are completed on time, within budget, and to the highest quality standards. The role works directly with Project Managers in construction management, planning and procurement. The role also supports the Project Superintendent to manage daily field operations, coordinate subcontractors, and ensure the project is built safely, efficiently, and in accordance with plans and specifications. Key Responsibilities • Assist in planning, coordination, and execution of construction, • Support project scheduling, budgeting, and cost control efforts, • Assist the Superintendent in overseeing all on-site construction activities from mobilization through project completion, • Coordinate and supervise subcontractors, trades, and daily site operations, • Track deliveries, logistics, and material staging on-site, • Assist in resolving field issues, conflicts, and coordination challenges, • Monitor quality of work to ensure compliance with drawings, specifications, and company standards., • Track project progress and prepare regular status reports., • Help maintain and enforce the project schedule, ensuring milestones are met, • Support management of RFIs, submittals, change orders, and project documentation, • Assist with procurement of materials and subcontractor scopes, • Maintain daily reports, site logs, and photo documentation of progress, • Support project closeout activities, including punch lists and final documentation, • Help ensure compliance with safety regulations and company policies Qualifications • Bachelor’s degree in Construction Management, Civil Engineering, or related field preferred, • 2–5 years of experience in construction project management or field construction supervision, • Ability to read and interpret construction drawings and specifications, • Strong understanding of construction processes, methods, and materials, • Proficiency in project management software (e.g., Procore, Primavera P6, MS Project), • Excellent organizational, communication, and problem-solving skills, • Ability to manage multiple tasks in a fast-paced environment, • Familiarity with local building codes and safety regulations Preferred Skills • Experience working on commercial construction projects in NYC. Hotel construction experience is a plus., • Knowledge of budgeting, cost tracking, and scheduling, • Strong interpersonal skills and ability to work collaboratively with diverse teams, • Excellent verbal and written communication skills Compensation & Benefits • Competitive salary based on experience, • Health, dental, and vision insurance, • Paid time off and holidays, • Professional development and growth opportunities How to Apply Please submit your resume and a brief cover letter outlining your relevant experience to

Be Part of Something Bigger at Hyatt At Hyatt, we believe in the power of belonging—creating spaces where people feel at home, wherever they are in the world. We turn trips into journeys, moments into meaningful experiences, and jobs into fulfilling careers. Join a team that’s redefining travel to be more human, connected, and sustainable. Here, your role matters, your growth is supported, and your individuality is celebrated. Because at Hyatt, hospitality isn’t just what we do—it’s who we are. Your Workplace: Hyatt Centric Times Square New York Welcome to the center of it all. Hyatt Centric Times Square puts you right in the heart of New York City, surrounded by energy, culture, and endless possibility. From stylish guest rooms with iconic skyline views to vibrant gathering spaces like our rooftop bar, this is where unforgettable experiences begin—for our guests and for you. The Opportunity: Assistant Operations Manager – Housekeeping We’re looking for a driven and detail-oriented leader to help elevate our housekeeping operations. In this role, you’ll partner with the Executive Housekeeper to oversee all aspects of housekeeping—from guest rooms to public spaces—ensuring every corner reflects Hyatt’s high standards. You’ll play a key role in: • Leading daily operations across housekeeping and public areas, • Coaching, developing, and scheduling team members, • Delivering exceptional guest experiences, including VIP and high-profile guests, • Upholding safety, cleanliness, and operational excellence, • Fostering a positive, high-performing team environment This is a hands-on leadership role for someone who thrives in a fast-paced setting and takes pride in creating exceptional experiences behind the scenes. What You’ll Bring • A passion for service and creating memorable guest experiences, • 1–2 years of progressive experience in hotel Rooms or Housekeeping leadership, • Strong communication and organizational skills, • A collaborative, high-energy leadership style, • Attention to detail and a drive for operational excellence, • Flexibility to work weekends and holidays, • Union experience (preferred), • Hospitality degree (a plus) What You’ll Earn Salary: $66,300 – $72,000 (based on experience) Why Hyatt? We take care of our people so they can take care of our guests. Enjoy a comprehensive benefits package, including: • Free and discounted hotel stays worldwide, • Medical, dental, vision coverage (after 30 days for full-time roles), • 401(k) with company match, • Paid time off, parental leave, and adoption assistance, • Complimentary meals during shifts, • Tuition reimbursement and career development opportunities, • Employee Stock Purchase Plan, • Exclusive discounts with top brands Our Values Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing Ready to Make an Impact? If you’re passionate about hospitality and ready to grow your career in a dynamic, world-class environment, we’d love to meet you. Apply today at careers.hyatt.com and discover a career you didn’t know existed. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

POSITION PURPOSE: The Purchasing Manager is responsible for the daily management and coordination of procurement activities. This role ensures timely sourcing of goods and services, maintains vendor relationships, and supports operational departments in meeting quality and cost-control standards. This is an operational leadership role focused on execution, financial discipline, and maintaining established purchasing procedures. This role partners closely with Finance and operational department leaders to support Banquet, and F&B operations while maintaining quality standards and budget discipline. ESSENTIAL FUNCTIONS AND DUTIES: • Support the implementation of purchasing strategies in alignment with company guidelines and budget parameters., • Partner with department heads to support operational purchasing needs and priorities., • Identify, evaluate, and negotiate with suppliers to secure favorable terms, pricing, and contractual agreements., • Build, sustain, and strengthen vendor relationships to ensure reliable access to high-quality products and timely delivery., • Monitor and report on purchasing budgets and variances, identifying cost-saving opportunities and operational improvements., • Monitor pricing trends and identify cost-efficiency opportunities within approved purchasing parameters., • Ensure adherence to established procurement policies and internal controls., • Manage inventory levels with precision, ensuring optimal stock turnover and implementing controls that reduce waste and carrying costs., • Collaborate with cross-functional departments to ensure procurement activities support operational needs and organizational goals., • Facilitate clear communication between the purchasing department and all operational teams to streamline workflows., • Ensure all procurement processes uphold our brand and service standards through rigorous quality assurance measures., • Utilize purchasing systems and reporting tools to maintain accuracy, transparency, and operational efficiency. KNOWLEDGE, EXPIERENCE AND SKILLS • Education: Bachelor’s degree in hospitality management, business administration, supply chain, or related field preferred., • Experience: 3-5 years of progressive purchasing and/or procurement within the hospitality industry, preferably in a luxury hotel, private club, or high-volume F&B environment., • Languages: Proficiency in English required; fluency in Spanish preferred, • Proficiency with procurement and supply chain software., • Strong command of Excel and data analytics tools to support decision making., • Exceptional ability to prioritize, manage multiple tasks, and maintain accuracy and attention to detail., • Strong analytical and decision-making skills; ability to resolve issues under pressure., • Demonstrated ability to support and guide team members, foster accountability, and collaborate effectively with operational departments including Rooms, F&B, Engineering, and Housekeeping., • Demonstrated integrity, confidentiality, and professional conduct aligned with our standards., • Familiarity with inventory management and procurement workflows., • Excellent verbal and written communication skills., • Ability to work overnight, weekends, and holidays as necessary to support operational needs., • Ability to stand or walk for extended periods., • Ability to lift, push, or pull up to 40 pounds. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Seven24Collective Private Members Club at Gansevoort Hotel – New York, NY Seven24Collective, the private members club within the iconic Gansevoort Hotel, is seeking a dynamic and results-driven Membership Sales Manager to lead membership growth and revenue strategy. This is a unique opportunity to join an elevated hospitality environment where luxury, community, and culture intersect. The Sales Manager will play a critical leadership role in expanding our curated membership base, cultivating high-value relationships, and driving strategic growth initiatives aligned with the vision of Seven24Collective. About the Role The Sales Manager is responsible for developing and executing a comprehensive membership sales strategy that drives enrollment, revenue growth, and long-term member engagement. This individual will serve as a brand ambassador, representing Seven24Collective within the luxury hospitality and private club space while building meaningful relationships with prospective members and strategic partners. The ideal candidate brings extensive experience in luxury hospitality, private membership clubs, or high-end sales environments and has a proven record of exceeding ambitious sales targets. Key Responsibilities • Develop and lead strategic initiatives to drive membership acquisition and revenue growth., • Own the full sales lifecycle: prospecting, relationship-building, closing, and onboarding., • Identify high-value target segments within luxury, lifestyle, hospitality, and entrepreneurial communities., • Partner closely with Marketing and Hotel Leadership to align outreach strategies and brand positioning., • Analyze sales performance data, pipeline metrics, and market trends to refine acquisition strategies., • Convert hotel guests, member guests, and event attendees into qualified membership prospects., • Represent Seven24Collective at industry events, networking engagements, and curated community gatherings., • Build strategic partnerships with local businesses, tastemakers, and influencers to generate high-quality leads., • Prepare and present sales forecasts and performance reports to senior leadership., • Support the evolution of membership offerings to remain competitive and compelling in the luxury club market. What We’re Looking For 3-5 years of progressive sales or business development experience in luxury hospitality, private membership, lifestyle, or high-end service industries. • Proven ability to consistently exceed revenue and membership targets., • Strong relationship-building and consultative selling skills., • Strategic thinker with excellent analytical and forecasting capabilities., • Exceptional communication and presentation skills., • Highly polished, professional presence aligned with luxury brand standards., • Ability to work flexible hours, including evenings and weekends, as needed for events and networking. Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Midnight Sunday tells stories for some of the world's most admired luxury hotels and hospitality brands. We are a small, fiercely specialist team with a global reach, and the standard we hold ourselves to is the same one our clients hold their properties to: exceptional, always. We are looking for an Account Manager in New York who is ready to do serious work, grow quickly, and be part of something they are genuinely proud of. THE OPPORTUNITY This is a hands-on role within a close-knit team that takes craft seriously and looks after its people. You will work directly with the Account Director and across our wider team of designers, community managers, influencer specialists, and digital specialists delivering social media work for a portfolio of luxury hotel clients to an uncompromising standard. We invest in the people who join us. This is a role for someone who intends to be here, contribute fully, and grow inside it over at least the next twelve months. WHAT YOU WILL DO • Serve as the day-to-day client contact across a portfolio of luxury hotel accounts — managing communications, approvals, and workflow with precision and genuine warmth, and reporting directly to the Account Director as your primary resource for strategic direction, escalation, and problem-solving., • Work directly with and report to the Account Director, treating them as your primary resource for strategic direction, escalation, and client problem-solving before bringing anything to broader leadership., • Own the strategic starting point — your proximity to the client and depth of knowledge about their needs is the foundation every internal team builds from., • Own the full lifecycle of every deliverable within the agency's project management systems — from briefing the internal team through to delivery, approval, and closure. You open the request, you track it, you follow it through, and you close it out. Nothing falls through the gap on your watch., • Serve as the internal voice of the client across our creative, community, influencer, and digital teams — arriving to every conversation with clear direction, full context, and the confidence to represent what the client needs so each team can do their best work., • Understand social media performance well enough to speak confidently to monthly reporting figures — connecting the numbers back to what happened in the account and communicating what it means to the client., • Prepare client-facing presentation materials in line with agency templates and standards — producing work that reflects Midnight Sunday's quality bar every time, without exception., • Stay across platform developments, cultural trends, and the hospitality landscape to bring relevant thinking to clients and the team, • Be a consistent and connected presence across a hybrid team — showing up fully whether you are in the New York office, on a client site, or working remotely, and never letting the format be an excuse for anything less than your best. WHO WE ARE LOOKING FOR We are not hiring based on years of experience or the name of your last employer, although these things matter. We are looking for someone dynamic, detail-oriented, and genuinely excited about luxury hospitality, wherever that enthusiasm comes from. If you have something to prove and the work ethic to back it up, that matters as much to us as your resume. • Someone who loves hotels with real conviction. You do not need to have worked in one, but you need to find them genuinely fascinating., • Accountable by nature — you take ownership of outcomes, not just tasks, and you follow things through without being asked twice., • Highly organized, detail-oriented, and dependable. In a small team, the quality of every person's work is visible., • A strong communicator in writing and in person, comfortable building client relationships from the start., • Digitally fluent and social media native. You understand how platforms work, how content performs, and how to think about both — and you stay curious about where it's all going. Comfort with digital tools, reporting, and AI-assisted workflows is a baseline expectation of this role., • Committed. We are looking for someone who sees this as a meaningful chapter, not a placeholder., • A genuine connection to the world of luxury travel, golf, and high-end leisure. You don't need a passport full of five-star stamps or a single digit handicap, but if you move in or are drawn to these worlds, you'll find the work resonates differently — and so will the clients. COMPENSATION $80,000 per year • This role reports to the Account Director., • Four weeks paid annual leave., • Salary subject to review and adjustment at twelve months, in recognition of performance and commitment to the agency. Benefits package details provided during the interview process. HOW TO APPLY To be considered, please send the following. Incomplete applications will not progress. • Your resume, • Two paragraphs, no more than 250 words total, on why this role and what you would bring to it, • In your view, what separates exceptional hotel storytelling from forgettable hotel marketing? Keep your answer to a paragraph. There is no right answer, but how you think about this question matters to us., • One sentence on what you think sets you apart from everyone else applying today Please email your responses to with the subject line "Account Manager — Your Name"

Do you see yourself as a Front Office Manager? At InterContinental New York Barclay, we are looking for a confident and service-driven leader to oversee our Front Office operations. As the Manager on Duty, you will play a critical role in ensuring seamless operations, guest satisfaction, and hotel safety, while upholding the highest luxury service standards. This is a unique opportunity to take ownership of the hotel, make impactful decisions, and create memorable guest experiences in a dynamic, fast-paced environment Job Overview Assist in managing all aspects of the front office areas which may include but is not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to feel special, cosmopolitan and In the Know which means we need you to: • Be charming by being approachable, having confidence and showing respect., • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership, • of getting things done., • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities • Assist in monitoring and controlling labor costs and expenses and achieving revenue and profitability goals., • Assist in maintaining procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy., • Lead the Front Office Upsell Program; coordinate training with third party partner, track monthly goals and achievements, and coordinate daily goals and performance., • Manage expense budgets for Front Office division, inventory, order, and work with suppliers for improved pricing and cost savings., • Assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage., • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues., • Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions., • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. Interact with outside contacts: • Regulatory agencies – regarding safety and emergency matters, • Other contacts as needed (professional organizations, community groups, local media), • Ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction., • Drive Guest Love, Member Recognition, and IHG Rewards Club Enrollment performance; motivate and train colleagues toward reaching metric goals in all 3 categories., • Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Assist in creating and implementing action plans to correct deficiencies., • Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations., • May serve as “manager on duty” as required., • Perform other duties as assigned including assisting staff with their job functions during peak periods. Qualifications and Requirements Bachelor’s degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience in hotels. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling various objects, • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company., • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training, • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently., • Problem solving, reasoning, motivating, organizational and training abilities are used often., • May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? The salary range for this role is $68,000 - $75,000 annual. This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

Job Description Hogsalt is seeking a Full Time Restaurant Maintenance Technician/ Handyman to support our current restaurants in New York City. We are seeking a skilled and reliable technician to join our team supporting three restaurants in Manhattan. The ideal candidate will possess a diverse skill set in commercial repairs and maintenance, demonstrating a proactive approach to problem-solving and a commitment to quality workmanship. This role requires a strong attention to detail and the ability to work independently or as part of a team. Benefits: * Medical insurance * 401(k) * Life insurance * Bonus opportunities * Vision insurance * Paid time off * Sick pay * Dining benefits * Dental Insurance * Training reimbursement * On-the-job training Experience & Qualifications: * Strong carpentry experience preferred * Minimum of 5-6 years in-field experience with commercial maintenance * Knowledge of kitchen equipment is preferred * Individuals with hotel maintenance experience encouraged to apply * Must have a valid driver's license * Some HVAC/R experience is a plus * Must be able to provide a reliable vehicle * Hogsalt covers on-duty parking expenses * Compensation for travel mileage Shift and Schedule: * Must be available to work up to 40 hours per week * Available to work one weekend day per week * 8-hour workday from 6am- 2pm is typical Job Responsibilities: * Perform repairs in the following areas. Some familiarity with associated manufacturers is preferred * Carpentry - Millwork and Furniture repair * Plumbing - Toto, Crown, Everpure, T&S * Electrical - Siemens, Square D, Eaton * Kitchen equipment - Rational, Jade, Pitco, Southbend * Drywall install and finishing * Works cleanly with Silicone and Caulk * Painting * HVAC/R * General restaurant maintenance * Respond to maintenance requests from restaurants in a timely fashion * Perform regular property inspections * Work well independently and on a team * Advise restaurant managers on technical engineering issues * Report to Facilities Director and Facilities Manager

Job Description Hotel Maintenance Technician (Line Engineer) Pay Rate : $20-$22/hr SUMMARY: Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel under the direction of Engineering Management. Continually work towards and support the improvement of engineering service to both guests and associates. RESPONSIBILITIES: • Report to work on time and in full uniform., • Train and instruct other members of the staff through sharing of knowledge and skills., • Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality., • Keep accurate completion and task records in the project files. Set an example of continuous self-development., • Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including lamps, air conditioners and cosmetic items., • Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. See that all tools used are returned to the shop and secured in proper storage area., • To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management., • Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems., • Have a working knowledge of fire sprinkler and emergency power systems. Observe and analyze energy and utilities usage in the hotel and on the grounds., • Look for ways to conserve energy and report any ideas to the Engineering Management., • Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency., • To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies., • Be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to create a safe work environment for others., • Continuously look for conditions which may endanger associates or guests of the hotel and to take immediate action to correct any hazardous conditions found., • Read, log, track, and interpret readings from meters, gauges, and other measuring units., • Maintain a thorough log of each day’s activities and problems that occur and to ensure this information is passed on to other shifts., • Clean all engineering areas as directed by Engineering Management., • Work in a neat and efficient manner, keeping work areas clean and well organized., • Serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel at the discretion of Engineering Management or the hotel General Manager., • Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order., • Follow up on any items that may be on back order. Keep supervisor updated on assignments., • Provide training and technical advice to other engineers as needed or requested., • Maintains a working knowledge of all federal, state, and local laws, codes, and regulations., • Maintains a professional image at all times., • Maintains the hotel facility and related equipment in a safe and efficient manner., • Provides for a safe work environment by following all safety and security procedures and rules., • Reads, learns, understands, and refers to the Standard Operating Procedures., • Each associate will be required to follow the rules as found in the M&R Employee Handbook. Performs other duties as assigned by management, of which employee is capable of performing

Job Description Hogsalt is seeking a Full-Time HVAC and Refrigeration Repair Technician to support our current restaurants in New York. Benefits: • Partially subsidized medical insurance, • 401(k), • Life insurance, • Bonus opportunities, • Vision insurance, • Paid time off, • Sick pay, • Dining benefits, • Partially subsidized dental Insurance, • Training reimbursement, • On-the-job training, • Year round work, • Minimum of 2 years in-field experience with commercial HVAC and Refrigeration, • Knowledge of kitchen facilities and equipment is preferred, • Able to read and interpret blueprints, schematics, and wiring diagrams, as well as have a working knowledge of electrical systems, • Individuals with hotel maintenance experience are encouraged to apply, • Must be able to reliably commute to Manhattan or provide a reliable vehicle, • Hogsalt covers on-duty parking expenses, • Compensation for travel mileage, • Must have a valid driver's license, • Must be available to work up to 40 hours per week, • Set weekly schedule, • Sunday- Thursday, • Early morning to early afternoon, • Perform repairs in the following areas. Some familiarity with associated manufacturers is preferred, • HVAC - LG, Daikin, Captive Aire, Accurex,, • Refrigeration - Glastender, Continental, Cooltec, • Plumbing - Toto, Crown, Everpure, • Electrical - Siemens, Square D, Eaton, • Kitchen equipment - Rational, Jade, Pitco, Southbend, • General restaurant maintenance, • Respond to maintenance requests from restaurants in a timely fashion, • Perform regular property inspections, • Work well independently and on a team, • Advise restaurant managers on a variety of technical engineering issues READY TO JOIN OUR TEAM? Your time is valuable! Apply directly to this ad! We look forward to meeting you! Hogsalt está buscando un técnico de reparación de refrigeración y HVAC a tiempo completo para apoyar a nuestros restaurantes actuales en Nueva York. El candidato debe sentirse cómodo con la comunicación verbal y escrita en inglés.. Beneficios: * Seguro médico * 401(k) * Seguro de vida * Oportunidades de bonificación * Seguro de visión * tiempo libre remunerado * paga por enfermedad * Beneficios gastronómicos * Seguro dental * Reembolso de formación * En el trabajo de formación Experiencia y calificaciones: * Mínimo de 2 años de experiencia en el campo con HVAC y refrigeración comercial. * Se prefiere el conocimiento de las instalaciones y equipos de cocina. * Capaz de leer e interpretar planos, esquemas y diagramas de cableado, así como tener conocimientos prácticos de sistemas eléctricos. * Se anima a las personas con experiencia en mantenimiento de hoteles a postularse. * Debe poder viajar de manera confiable a Manhattan o proporcionar un vehículo confiable * Hogsalt cubre los gastos de estacionamiento de servicio * Compensación por kilometraje de viaje * Debe tener una licencia de conducir valida * Se requiere certificación universal de la EPA Turno y Horario: * Debe estar disponible para trabajar hasta 40 horas por semana. * Establecer horario semanal * Domingo Jueves * Desde primera hora de la mañana hasta primera hora de la tarde * La jornada laboral de 8 horas es típica Responsabilidades laborales: * Realice reparaciones en las siguientes áreas. Se prefiere cierta familiaridad con los fabricantes asociados. * HVAC - LG, Daikin, Aire Cautivo, Accurex, * Refrigeración - Glastender, Continental, Cooltec * Plomería - Toto, Crown, Everpure * Electricidad - Siemens, Square D, Eaton * Equipos de cocina: Rational, Jade, Pitco, Southbend * Mantenimiento general de restaurantes * Responder a las solicitudes de mantenimiento de los restaurantes de manera oportuna. * Realizar inspecciones periódicas de la propiedad. * Trabajar bien de forma independiente y en equipo. * Asesorar a los gerentes de restaurantes sobre una variedad de cuestiones de ingeniería técnica. * Reporte al Director de Instalaciones y Gerente de Instalaciones Hogsalt no es el típico grupo de restaurantes. Los huéspedes nos conocen por nuestros espacios de transporte y nuestras tarifas suntuosas, pero de lo que estamos más orgullosos es de la generosidad que brindamos a nuestros equipos. Nuestro equipo de servicio reinventa la hospitalidad con energía y sentido de diversión. Nuestro equipo culinario elabora platos clásicos con tanta habilidad que recordará por qué se convirtieron en clásicos. No importa cuál de nuestros más de 20 restaurantes visite, verá que somos una organización que hace felices a las personas, a nuestros invitados y a nosotros mismos. ¿LISTO PARA UNIRTE A NUESTRO EQUIPO? ¡Aplica directamente a este anuncio=!

Job DescriptionGoods ReceiverJob Description We are looking for an eager Goods Receiver to join the team at The Whitby Hotel! The ideal candidate will be trained and proficient in lifting and handling techniques, and will have experience in the food service and/or hospitality industry. In addition to being an exceptional team player, this candidate would possess excellent organizational skills, great attention to detail, and be driven by delivering exceptional service. The Receiver is responsible for the receipt, verification, and processing of all goods received by The Whitby Hotel. The Receiver practices safe food and beverage handling procedures, handles all other items safely and efficiently, and is responsible for maintaining the organization and cleanliness of all storage areas. DUTIES AND RESPONSIBILITIES • Accurately record all deliveries and monitor stock levels, including alcoholic beverages, within the hotel., • Guarantee all stock received is delivered to the designated storage place and/or holding area., • Ensure that the storerooms are clean, meet safety standards, and are set up for efficiency., • Distribute stock correctly across hotel departments by the required times as indicated by departments., • Work with all departments to ensure a smooth transition of items from receiving to storage and designated areas for use., • Manage stock rotation effectively so products are used and consumed in date sequence to minimize waste., • Liaise with managers daily to advise on all deliveries contingent on daily service needs., • Maintain an open line of communication with the Back of House Manager and Purchasing Manager., • Build positive relationships and sustain a high level of professionalism with vendors and delivery personnel., • Update, maintain, and file daily order/ delivery paperwork to ensure accurate recording., • Inspect all food and beverage product quality/condition at time of receipt, making sure all damaged, dented, or broken items are reported; anything questionable must be approved by the Back Of House Manager., • Maintain and ensure the cleanliness and safety of the work area, including all storerooms., • Excellent computer skills, especially proficient in Microsoft Excel., • Excellent communication and numerical skills., • Ability to lift 50 pounds regularly, and prolonged extended periods of standing., • Ability to handle frequent interruptions, contributing to stressful situations., • Able to work in frequent exposure to changes in temperature conditions., • Must be literate and able to communicate in English and on a five-star level when dealing with colleagues and vendors., • High School diploma or GED is required., • Minimum of 1 year of relevant experience, preferably in the hospitality or food service industry., • Knowledge in and or experience with 5-Star service standards is preferred. With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. Be inspired by Firmdale, And learn more about the New York hotels Find out why we inspire employees to Love What You Do • Three Michelin Keys, 2024, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, • Best Afternoon Teas in New York City, Vogue, 2024, • Readers' Choice Awards, Conde Nast Traveller, 2024

Great opportunity for a Commercial Litigation Paralegal to join a prominent national law firm in their Roseland, NJ office on a direct hire hybrid basis. The Commercial Litigation Paralegal will assist Litigation attorneys in all phases of the litigation process, from the discovery period through trial and on to post-trial findings and appeals. The Paralegal will assist counsel with case management including data preservation, document production, case file creation, organization and maintenance, calendaring and filings. The ideal candidate will have significant experience as a litigation paralegal in a large law firm with demonstrated knowledge of New York and New Jersey federal, state, and local court rules, procedures, and practice. Duties include, but are not limited to the following: • Adherence to all administrative deadlines, including bi-weekly updates to workload and availability status, time entry deadlines in Aderant and time sheet deadlines in Dayforce, as set by the firm or manager;, • Timely completion of all goals as discussed with manager and drafted in the Performance Management evaluation process;, • Regularly check e-mail when away from the office for assignment notifications from manager and case related communications from attorneys;, • Meet all billable requirements set by the Department (as applicable);, • Organize and maintain electronic and hard copy files for assigned cases., • Maintain a docket for each pending matter before a court, arbitration panel or governmental agency, as requested by attorneys;, • Handle court filings and all issues arising from service of process to ensure that they are completed timely and in compliance with court rules and procedures;, • Review all incoming documents, court papers, etc., docket the appropriate due dates and notify the attorneys of the developments in their case;, • Maintain a diary, calendar and/or tickler system to keep the attorneys informed of the status of each matter, and notify and remind the responsible attorneys about upcoming events and deadlines;, • Assist with the preparation of court filings, including cite and fact checking legal briefs, cross-reference checks, confirming proper Bluebook citation, proofreading, and assembling of exhibits and appendices, • Perform research using various research tools, Westlaw LexisNexis, PACER, SEC/EDGAR and other systems, • Draft discovery documents and pleadings for attorney review;, • Work closely with Practice Support and team attorneys to manage case documents, including collection, organization, review and production of documents, • Responsible for all phases of trial and arbitration preparation, including tracking exhibits, assisting with technology and working with court reporters, courtroom personnel, hotel contacts, vendors, clients, and witnesses., • Coordinate and prepare documents for production including preparing chronologies of facts, creating document productions logs, privilege logs and redaction logs., • Other tasks as may be assigned Qualifications: • Bachelor's degree required, • Minimum of seven years of experience working as a commercial litigation paralegal in a large law firm;, • Extensive knowledge of New York and New Jersey federal, state, and local court rules, procedures, and practices;, • Experience with calendaring or docketing systems, such as BEC Legal;, • Knowledge of Electronic Court Filing (ECF) rules and practices;, • Advanced understanding of discovery and trial applications, such as Relativity, Trial Director, etc.) and how to use them to effectively support litigation, • Ability to interact with all levels of Firm Personnel, including attorneys, secretaries, paralegals, and other administrative staff;, • Strong organization skills;, • Excellent client service skills;, • Excellent oral and written communication skills;, • Strong analytical and problem solving skills. Salary: Starting at approximately $100,000, commensurate with experience. If you would like to learn more about the Litigation Paralegal position available in Roseland, NJ then please submit your resume, in Word format, by clicking the Apply Now button. Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Job Title: Housekeeping Supervisor Location: Renaissance New York Harlem Hotel Department: Housekeeping Reports To: Housekeeping Manager Position Type: Full Time Job Summary: We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction. Key Responsibilities: • Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management., • Lead and motivate housekeeping staff to achieve high standards of cleanliness and service., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards., • Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development., • Schedule and allocate staff assignments to optimize productivity and efficiency., • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels., • Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction., • Maintain detailed records of housekeeping activities, employee performance, and supply usage., • Implement and enforce health and safety policies and procedures to ensure a safe working environment., • Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences. Qualifications: • High school diploma or equivalent; additional education in hospitality or management is a plus., • Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred., • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team., • Excellent organizational skills and attention to detail., • Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations., • Ability to multitask and manage time effectively in a fast-paced environment., • Proficient in Microsoft Office Suite and housekeeping management software., • Strong communication skills, both verbal and written., • Flexibility to work varied shifts, including weekends and holidays. Physical Requirements: • Ability to stand, walk, bend, and lift up to [insert weight] pounds., • Capability to work in various environmental conditions, including exposure to cleaning chemicals. Benefits: • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts and perks., • Opportunities for career advancement. To Apply: Interested candidates are invited to submit their resume and cover letter.

Job Description Edison Hotel, member of Triumph Hotels is seeking for a Housekeeping Manager to join our dynamic team. Reports To: Director of Housekeeping Position Summary: Through alignment of JRK Best practices and standards, the Housekeeping Manager assists in the Housekeeping Operations by responding to all guest and associate issues resulting in "more than expected" guest service and ensuring all procedures are complete as outlined in the Standard Operating Procedures. Major Duties and Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel., • Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions., • Ensures that all decisions and resulting actions are aligned with the hotel policy of 100% guest satisfaction producing a high level of service., • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience., • Proactively participates in the comprehensive sales and marketing efforts., • Performs daily Office duties., • Continually seeks to develop housekeeping policies and procedures to improve the current operation., • Assists in the training and development of all housekeeping associates., • Assists in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency., • Assists the Director of Housekeeping in the daily management of labor expenses., • Inspects all hotel rooms, public areas, VIP rooms and Showrooms daily to ensure that cleanliness meets hotel standards., • Monitors equipment, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards., • Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments., • Works with outside suppliers and linen services as needed ensuring orders are issue free and in line with hotel standards., • Receives and confirms deliveries of supplies and services., • Conducts monthly linen inventory ., • Prepares and follows up on incidents and accident reports., • Communicates with other departments: front office, maintenance, banquets to ensure any outstanding guest issues have been resolved., • Monitors guest complaints and takes corrective action when necessary., • Prepares and reviews daily housekeeping reports., • Leads room heavy cleaning maintenance program., • Records work performed by staff and give feedback., • Prepares and conducts 90 day and annual performance reviews., • Assists in continuously evaluating the performance of housekeeping staff and takes corrective actions when necessary., • Assists in Fire Safety Program as required., • Communicates special requests to management and passes on special instructions to the next shift., • Ability to consistently act in accordance with Company's labor relation's philosophy, strategy and procedures as well as the specific policies and procedures as set forth in the various collective bargaining agreements., • Ensures that associates uphold all services, procedures and communication standards as outlined by Standard Operating Procedures., • Administers required associate reference guide practices such as performance and aptitude reviews., • Trains on and executes all applicable Standard Operating Procedures., • Performs miscellaneous duties and assists General Manager, Assistant General Manager as directed. Leadership Skill Requirements: Consistently demonstrates our established Leadership Competencies: • Vision and Strategic Leadership, • Change Leadership, • Customer Satisfaction and Quality Leadership, • Learning and Development Passion, • Teaming, • Communication, • Associate Satisfaction Leadership, • Accountability Technical Skill Requirements: • Ability to create, implement and analyze manual and automated reports., • Comprehensive knowledge of management strategies and techniques., • Comprehensive knowledge of personal computers and various property specific applications, such as Opera, Word, Excel, Outlook., • Knowledgeable of legal and contractual agreements., • Knowledgeable of all corporate department functions., • Ability to develop and deliver effective training. Other Skill Requirements: • Well organized and detail oriented., • Consistently strives for continuous improvement while ensuring a high level of professionalism., • Creative and innovative thinker who can bring thoughts to actions with speed., • Analytical and expedient approach to problem solving which results in a win/win resolution., • Impeccable follow through with high level of personal integrity., • Strong communication, decision-making, organization and leadership skills. Essential: • Proven team leader with a high level of energy and motivation, • Results oriented with an emphasis on both individual and team accountability., • Experienced in managing an organized labor work force., • Previous management experience, • Highly motivated, • Experience working in a unionized environment., • Front Office experience

Job DescriptionDescription: Job Summary A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. Recamarera tiene la responsabilidad de mantener limpias, ordenadas y atractivas las habitaciones de los clientes, pasillos, áreas públicas del hotel, limpiando los cuartos de acuerdo a los procedimientos del hotel, llenar los carros con material, reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos, esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo. Educación y Experiencia • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares., • Esta posición requiere altos niveles de atención al detalle, habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita., • Comunicar las informaciones e ideas en forma clara., • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción., • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • May be required to disassemble furniture or items in the guest room to conduct deep cleaning., • Mantener un trato cordial y servicial hacia los clientes y entre los empleados., • Presentarse regularmente al trabajo, tal como lo establecen las normas de Avion Hospitality, y según lo exija el programa de trabajo, el cual variará según las necesidades del hotel., • Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca), • Acatar siempre las normas y reglamentaciones de Avion Hospitality para asegurar una operación eficiente del hotel., • Limpiar y surtir totalmente las habitaciones que se requieran en un turno., • Completar todos los deberes de limpieza previa, incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes, productos de limpieza y ropa de cama., • Eliminar todos los desechos y retirar la ropa de cama, toallas y demás artículos sucios de las habitaciones., • Llevar a cabo otra tarea según asignada por el supervisor o gerente., • Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda., • Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de CA, limpiar las bobinas de CA, retocar la pintura en las paredes / molduras, retocar muebles rayados o cambiar puertas correderas cerradas

Job Description The Role… A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude! Main Duties • To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis., • Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting., • Replacing all used amenities after every guest Departure., • Prepare bed and with linen, ensure linen is free of stain and or rips., • Reporting of any defects in a guest room and or thru out the hotel., • Vacuum every room Sweep and mop daily., • Understanding and knowledge of property amenities., • Assisting guests as needed., • Basic verbal communication skills., • Flexible schedule., • Ability to understand and follow written and verbal instructions., • Detail oriented., • Ability to multitask and work in a fast paced environment., • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$21—$23 USD

Job Description Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts. Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients. Job Related Tasks Include: • Opening Doors for Arriving Residents and Guests, • Delivering Packages, Groceries, and Bellcarts to and from Units, • Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance, • Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc., • Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level, • A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred, • Prior experience as a Porter, Concierge, or Doorman, • Polished and professional presentation and demeanor, • Strong verbal and written communication, • Familiar with MS Office applications and BuildingLink preferred., • 32BJ Union Benefits, • Mid-Year and Annual Performance-Based Bonuses Offered, • Uniforms & Dry-Cleaning Services Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.

Job Description Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. This is an overnight shift. Your Growth Path Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager Your Focus • Greet and acknowledge guests in a courteous and friendly manner., • Inspect assigned areas and perform cleaning tasks accordingly., • Collect trash from the service landings and dispose of in outside trash dumpsters., • Vacuum and dust guest corridors., • Pick up bed and other linen from hotel floors and transport to the laundry collection site., • Deliver clean linen to assigned sections., • Report maintenance issues., • Maintain cleanliness and organization of guest areas., • Respond to guest inquiries and assistance., • Work as a room attendant when staffing shortages occur or during peak periods., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma preferred., • Previous housekeeping experience required or equivalent training preferred. Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas., • Usage of cleaning chemicals. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description JOB TITLE: Housekeeping Manager REPORTS TO: General Manager SUPERVISES DIRECTLY: Room attendants, Housekeepers, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments and manage all facets of the Housekeeping Department, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training, and development., • Assists the General Manager in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E, and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the Room Attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects, monitors, and maintains level of cleanliness in event areas, storage areas, restrooms, and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security, and return on guest lost and found items., • Maintains productivity and labor cost goals., • Conducts formal inventories of linen, supplies, and equipment as required., • Participates in the ordering of supplies to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas, and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description Summary of Position: Service and turndown guestrooms ensuring Firmdale exceptional standards whilst remembering the finest details in guest rooms and throughout the hotel. DUTIES AND RESPONSIBILITIES: • Work efficiently to ensure guest room cleaning is completed on time., • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale’s requirements., • Make bed as per Firmdale SOP’S., • Be knowledgeable of all the different types of beds and linen, to be used accordingly., • Replace guest supplies and towels as per Firmdale’s SOP’s., • Bring rejected or abused linen to the attention of the Floor Manager., • Report immediately any damages or maintenance issues to the Floor Manager., • Inform the Floor Manager, Head of Housekeeping, or Assistant, and immediately log any lost property items found in guest rooms or any public areas., • Understand the Do Not Disturb (DND) procedure., • Ensure that rooms not serviced are reported to the Floor Manager., • Ensure the security of any assigned guest room keys., • Follow the security procedure to protect both the guest and the hotel property., • Be highly attentive to small details., • Work as part of a team, assisting others when requested., • Practice good communication with the Floor Manager, Head of Housekeeping, and Assistant., • Demonstrate etiquette and standards in Firmdale Housekeeping SOPs., • Consistently demonstrate Firmdale standards of customer service., • Ensure your pantry is clean., • Liaise with the linen porters regarding the linen and equipment needed in the pantry., • Respond to all guest requests and report them to the Floor Manager., • Check just before the end of your shift if any rooms require service., • Be knowledgeable of hotel's fire and emergency procedures., • Maintain a clean, hazard-free work environment at all times., • Keep corridors, stairways all public and work areas clean and tidy at all times., • Maintain a high standard of personal hygiene and appearance at all times., • Have thorough knowledge of the hotel and the company., • Ability to bend and twist and push and pull furniture., • Ability to lift up to 25 pounds., • 2+ years of experience cleaning in a hospitality and/or residential setting or a passion for cleaning and attention to details. Be inspired by Firmdale, And learn more about the New York hotels Find out why we inspire employees to Love What You Do

Job Description Overview Opportunity: Assistant Housekeeping Manager Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Potential Career Path Executive Housekeeper – Operations Manager – Assistant General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures., • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety., • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns., • Prepare schedules based upon occupancy and assign duties to associates., • Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner., • Prepare required paperwork pertaining to departmental functions., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety)., • Maintain departmental expenses in line with budget as described by General Manager., • Ensure compliance with specific brand standards., • Be aware of and communicate service scores to drive improvement and higher guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • High School diploma or equivalent preferred., • Work schedule varies and may include working on holidays, weekends and alternate shifts. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It