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Hotel manager jobs in New York, New YorkCreate job alerts

  • Guest Experience Ambassador
    Guest Experience Ambassador
    2 hours ago
    $25 hourly
    Full-time
    Manhattan, New York

    OVERVIEW The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES • Follow the posted opening and closing duties., • Take accurate and complete reservations., • Always provide excellent service., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean. • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling their chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for the service., • Ensure all soignees are given to the service team., • Assist with coat check as needed., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Input member engagements notes., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage., • Must be able to work weekends and have open availability., • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic., • Positive, engaging, and energetic personality., • Must be personable and able to anticipate guests' needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • Experience working with SevenRooms is preferred., • TIPS Certified

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  • Assistant Amenity Manager
    Assistant Amenity Manager
    7 days ago
    Full-time
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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  • Maitre d'
    Maitre d'
    2 hours ago
    $25 hourly
    Full-time
    Manhattan, New York

    • Take accurate and complete reservations., • Always provide excellent service., • Cooperate with the Management team to greet incoming and departing guests with a warm, knowledgeable and noticeably appreciative demeanour and a genuine smile and eye contact., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean., • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Coordinate set menus for small groups and distribute copies of the event form accordingly., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for service., • Assist in organizing coat check and third-party management., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Participate in daily pre-shifts., • Input member engagements notes., • Assign daily host sections., • Ensure all soignees are given to the service team., • Menu printing., • Club member and hotel guest recognition initiative., • When on shift, lead EOD reports., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends, holidays, and have full/open schedule availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable with guests and be able to anticipate their needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal in English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Experience working with Sevenrooms is preferred., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • TIPS Certified

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  • Host
    Host
    24 hours ago
    $21 hourly
    Part-time
    Manhattan, New York

    The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. KEY RESPONSIBILITIES • Follow the posted opening and closing duties, • Provide excellent service at all times, • Set and maintain the dining room and podium environment and ensure materials are perfectly clean • Have necessary knowledge of menu items to assist guests as needed, • Assist guest and colleagues courteously and efficiently, • Use the guest's name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs • Assist restaurant colleagues to prepare for service, • Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests), • Communicate through Guest Movement chat group any relevant guest movements, • Coordinate set menus for small groups and distribute copies of the event form accordingly, • Inform restaurant managers of daily reservations forecast, • Share information on all upcoming events with the Concierge team, • Assist in monitoring all guests' needs, • Confirm daily reservations, • Log in information about our guest preferences, • Check daily for our regular guest preferences and record them in our daily list for the service, • Assist with coat check as needed, • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends and have open availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction, • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable and able to anticipate guests' needs, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Experience working with SevenRooms is preferred, • TIPS Certified

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    14 days ago
    $17–$17.5 hourly
    Full-time
    Emerson

    Job Summary: As a Pet Resort Guest Service Representative at K9 resorts of Emerson, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Pet Resort Guest Service Representative Responsibilities: • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Greet all customers entering the building., • Perform check-in/check-out and reservation procedures in the POS system., • Take custody of pets and ensure they are properly placed in the building., • Answer telephone inquiries., • Provide tours of the facility to potential customers when necessary., • Feed and medicate all dogs., • Provide personal playtimes for dogs when requested., • Perform body checks to identify pre-existing conditions and/or injuries., • Perform tasks as requested by management, including:Sanitation of the lobby, boarding, and daycare accommodations., • Monitoring daycare., • Ability to lift at least 20 lbs., • High school diploma or equivalent required., • Some weekend and holiday hours are required., • Salesmanship personality and comfort. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

    Immediate start!
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  • Barista
    Barista
    4 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Barista will greet guests, take orders, prepare, and serve hot and cold beverages, and maintain a clean and organized workspace. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Greet every guest with a friendly smile, positive attitude and takes their order if necessary, • Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks, • Provide excellent service and build rapport with guests by learning names and favorite drinks, • Operate coffee equipment, such as espresso machines and grinders, • Maintain a clean and organized workspace, • Stock and replenish supplies as needed, • Answer guest questions about menu items and ingredients, • Adhere to food safety and sanitation guidelines REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or café setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Front Desk Agent
    Front Desk Agent
    27 days ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

    No experience
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  • IRD Server
    IRD Server
    6 days ago
    $18 hourly
    Part-time
    Manhattan, New York

    The In-Room Dining Server will prepare guests' orders, deliver, and collect food and beverage items from guest rooms following company procedures. This position has an hourly rate of $18.00 + Tips. KEY RESPONSIBILITIES • Answer the In-Room dining phone in a timely and courteous manner, take guests' food and beverage orders accurately, • Follow SOP's on placing orders with allergies and dietary restrictions • Greet guests in a courteous and friendly manner when delivering orders, • Maintain accurate set up and delivery of all food and beverage orders according to Company standards and procedures, • Set up and deliver all room amenities in a timely manner, • Regularly walk the guest floors to retrieve in-room dining items, • Respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction • Clean tables, re-stock tableware and other in-room dining supplies • Follow the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must have open availability including weekends and holidays, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal in English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to carry, push, and pull heavy loads; standing, bending and lifting will be required, • Multi-lingual is a plus, • TIPS and ServSafe Certified

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  • Front Desk Agent
    Front Desk Agent
    1 month ago
    $21–$26 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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  • Sous Chef
    Sous Chef
    6 days ago
    $80000–$85000 yearly
    Full-time
    Manhattan, New York

    The Sous Chef forFB 575 at Nama at Aman New York is responsible for providing overallleadership, creating a consistent positive environment while maintaining thehighest degree of quality in both service and product. This includes overseeingrecipe development, item costing, product specification, sourcing,implementation of new menus and on-going quality assurance processes andsystems. This position has salary that can rage from $80,000 to $85,000 a year. KEY RESPONSIBILITIES • Act as leader in Chef de Cuisine's absence,including standing in for Omakase or expediting main dining room service, • Plan and execute events from a culinary perspective, • Formulate and implement procedural guidelines,policies and standards pertaining to the restaurant, • Adhere to all guidelines in the employee handbook, • Set up and sanitize workstations, • Ensure all food items are properly stored and easilyaccessible, • Supervise food and cooling temperatures, • Accept or reject ingredients from suppliers, • Maintaina clean, orderly, and sanitized kitchen, • Check all station mise en place daily prior to eachservice. Ensure that it is to standard., • Do random sanitation and temperature checks on eachstation, • Base prep volumes and schedules based off ofreservation numbers., • Ensure the team to be on line for kitchen line up, • Ensure kitchen maintains cleanliness, • Report kitchen issues to engineering and follow upon status, • Ensure day to day compliance with department ofhealth protocols, • Perform other tasks or projects as assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • Culinaryassociate degree or apprenticeship in culinary arts preferred, and at least 2years in a supervisory level in aluxury restaurant or hotel setting, Japanese cuisine preferred, • Familiar with luxury Omakase style sushi service, • Ability to train, guide and coach line cooks and new hires, • Strong teamwork and communication skills, • Able to work long shifts in a fast paced environment, • Flexibility to work shifts, weekends, nights, andholidays, • Food Safety certified, • Able to be organized, manage time wisely and workwith little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Able to handle a multitude of tasks in an intense, fastpaced environment, • Ability to maintain a clean and professionalappearance as per company policies, • Abilityto carry, push, and pull heavy loads; standing, bending and lifting up to 40pounds may be required, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Front Desk Agent
    Front Desk Agent
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

    No experience
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  • Barback
    Barback
    7 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Barback maintains all bar environment and equipment. The Barback is responsible for ensuring the bar area is clean, tidy, and fully stocked. The Barback focuses on assisting Bartenders to ensure they have everything they need to serve customers efficiently. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Setup and breakdown of bar stations, • Replenish beverages as necessary and check with guests for overall satisfaction, • Mark bar counter appropriately to food order for each course, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: o Straighten bar area continuously; restock bar with clean glasses o Clean counters, floors, shelves, and refrigerators; remove trash o Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed o Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list o Requisition of additional supplies as needed o Cut fruit and garnishes; retrieve special garnishes from kitchen • Sweeping and mopping in and around bar service areas and customer common areas., • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • All other responsibilities assigned by Management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to the management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Bartender
    Bartender
    7 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES • Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests, • Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions, • Record the details of the order from guests, repeating as necessary, to check for accuracy, • Prepare drinks in accordance with the guest's order, • Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar, • Replenish beverages as necessary and check with guests for overall satisfaction, • Market and serve upon request any dessert or specialty item, • Present the check to the guest when asked, collect and process payment, • Handle, process and settle all cash payment and transactions from bar and lounge, • Make sure that all silverware and glasses are wiped and spotless, • Mark bar counter appropriately to food order for each course, • Enter all sales in POS correctly. Double check list of items before "sending." Print a new check after each additional order is entered., • Make sure that all products served are accounted for on the final bill before presenting it to guests, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: • Straighten bar area continuously; restock bar with clean glasses, • Clean counters, floors, shelves, and refrigerators; remove trash, • Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed, • Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list, • Requisition of additional supplies as needed, • Cut fruit and garnishes; retrieve special garnishes from kitchen • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • At the end of the shift deliver all checks and reports to the appropriate place according to rules, • All other responsibilities assigned by management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Laundry Operations & Customer Care Associate
    Laundry Operations & Customer Care Associate
    2 months ago
    $17 hourly
    Full-time
    Manhattan, New York

    Full-Time Laundry Attendant Location: Manhattan Valley, NY Job Type: Flexible (20-40 hours/week) Start Date: Immediate Compensation: $17/hour + tips + monthly performance incentives Perks: Free laundry after 30 days Yearly raises Opportunities for growth About NYC Wash N’ Fold: NYC Wash N’ Fold is a fast-growing laundry startup reimagining wash & fold and delivery service in NYC. We’re launching our Manhattan Valley location and looking for two full-time Laundry Attendants to help set the standard as part of our founding team. If you’re dependable, take pride in your work, and want to grow with a mission-driven company, we want to hear from you. What You’ll Do: Sort, wash, dry, fold, and package customer laundry with care and attention to detail Maintain a clean, organized, and welcoming store environment Operate our Cents POS system (training provided) Support pickup and delivery logistics as needed Ensure each customer has a positive, consistent experience What We’re Looking For: Strongly prefer previous laundromat experience Experience in hospitality, hotel laundry, or logistics is a plus Comfortable using tablets and mobile apps Excellent people skills — friendly, respectful, and welcoming Dependable, punctual, and detail-oriented Female candidates are encouraged to apply to help foster a warm and safe space Spanish-speaking is a plus What We Offer: $17/hour starting pay + tips + monthly incentives Free laundry after 30 days Annual raises based on performance Room to grow into team lead or management roles as we expand A voice in how we improve day-to-day operations A supportive, team-first work environment Start Date: Immediate Schedule: Flexible with weekday and weekend shifts available Location: Manhattan, NY Eligibility: Must be legally authorized to work in the U.S. How to Apply:Apply via Indeed or Job Today Be sure to attach your resume and include a short note about your laundromat or hospitality experience — we want to hear your story. Qualified applicants will be contacted for a quick interview and a paid trial shift. Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: Professional development assistance Work Location: In person

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