Hotel night auditor jobs in Austin, TexasCreate job alerts

Columbia Hospitality - 2510 South Congress Avenue - Responsibilities: Handle guest check-in and check-out processes efficiently; Manage credit at check-in and issue room keys; Resolve guest issues and follow up with guests and team members; Make restaurant, transportation, activity, or entertainment

Hyatt Hotels - - Responsibilities: A Front Desk/Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions; Provide excellent guest service; Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds; Co

Job Description Sincere Hospitality is actively hiring for a Night Auditor Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy the silence of night and think of yourself as a night-owl? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday! As a pivotal member of the hotel, the Night Auditor is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcome all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Demonstrates a keen eye for detail when performing Night Audit functions and procedures., • Ensures common areas/entryway/lobby is clean, neat, and orderly., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionDescription: Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to identify and correct potential security problems (locking doors after hours, etc), • Ability to work alone and work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description What Makes a McKibbon Hotel Night Auditor? The hotel night auditor is the main person to interact with guests during the overnight hours. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: * Night auditor will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. * You will maintain positive guest relations at all times. * Resolve guest complaints and ensure guest satisfaction. * Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. * Process all guest check-ins and verify registration information with the guest. * Restock, organize and process purchases from the lobby guest store. * Anticipate, manage and process overbooked or 'walked' guests with a professional empathic demeanor. * Night auditor will accept and record wake-up call requests. * Communicate pertinent guest information to designated departments/personnel. * Document and communicate shift updates for following shift team members and managers. * Resolve discrepancies on the room status report with housekeeping. * You will train with and learn Food and Beverage operations to fill in as needed. * Keep front desk and other area workstations clean, tidy and organized * Keep front desk, other work areas and guest computer areas stocked with paper, pens and other items as required. * Shifts may vary by hotel: 10pm - 6am or 11pm - 7am. Job Requirements: * Previous experience working as a front desk agent or in a similar role to work night shift. * A high school diploma or equivalent vocational training certificate. * Experience working at a hotel establishment (highly desired). * Proficiency with computers. * Basic math skills. * Ability to provide excellent customer service and maintain consistent professional demeanor. * Able to work independently during an overnight shift with no supervision. * The ability to input and access information in the property management system and/or points-of-sale system. * Great verbal and written communication skills. * Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: * Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet Insurance * Short and long-term disability * Paid time off and holidays * Tuition assistance Financial & Occupational Wellness: All Associates * Competitive Compensation with incentives (incentives vary by position) * 401K Savings Plan, 50% matching up to 10% of compensation * Associate referral program * Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates * Fundraising matching funds program * Team volunteer opportunities * 24/7 chaplain services * Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

We have an opening for a talented Hotel Night Auditor to perform daily responsibilities with dedication.

HHM Hotels - - Responsibilities: Clean and maintain guest rooms to established standards; Greet guests upon interaction with a warm and friendly greeting; Change bed linens and replace towels and other amenities; Notify managers concerning the need for repairs in guest rooms; Perform other duties a

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Atria Senior Living - - Responsibilities: Maintain a clean and safe environment for residents and staff by performing cleaning duties in apartments, interior and exterior common areas and amenities; Clean public areas and residents apartments, including bathrooms, kitchens, patios & windows, floors

Brookdale Senior Living - 5715 Mesa Drive - Responsibilities: Housekeepers clean floors, dust, remove trash, wet mop, wax and disinfect resident apartments, restrooms and public use spaces; Cleaning can include vacuuming, shampooing and deodorizing carpets, and cleaning surfaces throughout the commu

MCR Hotels - 3201 Caseybridge Court - Responsibilities: Clean and prepare guest rooms, hallways, and public areas; Stock room supplies and tools on cart and assist with housekeeping laundry; Complete pre-cleaning duties and restock supplies; Follow checklists and handover reports; Greet guests and p

Marriott Hotels - 9721 Arboretum Boulevard - Responsibilities: Maintain the appearance and cleanliness of the hotel; Deliver guest requests, stock carts, clean rooms and public spaces; Uphold safety, follow company policies and procedures, maintain confidentiality; Ensure uniform, personal appearanc

Compass Group - 1201 West 38th Street - Responsibilities: Sweeps, scrubs, mops and polishes floors.Vacuums carpets, rugs and draperies.Makes up beds and changes linens as required.Responds to guest queries and requests.Performs other duties as assigned.

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HotelMC - - Responsibilities: Perform routine guest room preps and cleanings while meeting minute per room labor standards and maintaining public areas; Offer hotel amenities, products, and services to accommodate guest needs and increase revenues; Assist with laundry duties as needed; Communicate

Drury Hotels - 6711 North Interstate 35 - Responsibilities: Maintain clean and welcoming hotel rooms in a high-occupancy environment; Deliver consistent guest service amid varying workloads; Identify maintenance items during room inspections and escalate as needed.

Island Hospitality Management - - Responsibilities: Perform basic housekeeping duties including changing sheets and towels, restocking supplies, vacuuming, dusting, and cleaning rooms; Ensure all rooms are cared for according to brand and IHM standards; Notify supervisors of damages, deficits, and

Compass Group - 1500 Red River Street - Responsibilities: Maintains facility areas and keeps equipment clean and orderly; Maintains and services cleaning equipment; Stocks cleaning carts with supplies; Collects, transports, and disposes of trash, bio-hazardous materials following established safety

Concord Hospitality - 900 East Parmer Lane - Responsibilities: Clean and service assigned guest rooms in a timely and organized manner following procedures and hotel standards; Keep an organized linen cart neat and stocked; Report areas within guest rooms that need attention such as fixtures, door l

HCA Healthcare - - Responsibilities: Responsible for cleaning clinical and non-clinical areas of the facility in accordance with departmental and hospital policy; Adhere to safety and sanitation policies; Adhere to storage, handling and disposal of RMW, Hazmat, solid waste and linen; Maintain and a

Columbia Hospitality - 2510 South Congress Avenue - Responsibilities: Greet and engage guests; Clean and replenish designated number of rooms per shift; Clean common areas and back-of-house areas; Maintain cleanliness of guestrooms to property standards; Communicate with team members and report dama

White Lodging - - Responsibilities: Ensure guest rooms and bathrooms are clean, sanitary, and sparkling; Strip dirty linen and trash, clean bathrooms, make beds, dust, vacuum, and restock rooms; Self-inspect rooms and submit room status reports to Supervisor upon completion; Clean, organize, and re

Discovery Senior Living - - Responsibilities: Perform cleaning duties according to schedule in assigned areas such as apartment homes, common areas, lounges and offices; Collect trash and refuse from work areas and place in designated pick-up areas; Responsible for collecting, cleaning and redistri

Hotel Equities - - Responsibilities: Clean guest rooms and public areas to established standards; Restock supplies and maintain cleaning carts and storerooms; Vacuum rooms and assist with laundry-related tasks as needed; Inspect doors, locks, and room equipment and report maintenance needs; Perform

Greenwood Hospitality Group - - Responsibilities: Clean guest rooms and public areas to established standards; Restock supplies and maintain cleaning carts and storerooms; Vacuum rooms and assist with laundry-related tasks as needed; Inspect doors, locks, and room equipment and report maintenance n

As a Hotel Housekeeper you will: Carry out a series of cleaning functions when a guest leaves the hotel, such as changing bed sheets and polishing the furniture to keep them looking good for the use of another guest; Look out for items the guest may have left behind and take it to the lost and found

Concord Hospitality - 900 East Parmer Lane - Responsibilities: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards; Keeping an organized linen cart that is neat, well stocked and organized; Reporting any areas within guest rooms that

Cleaner] - Competitive Hourly Rate ($23-$30 per hour) / Fully Flexible Scheduling (Morning, Afternoon, Evening, or Night) - As a Housekeeper at Sittercity, you will: Clean and maintain the cleanliness of designated areas in the household; Dust and polish furniture and fixtures; Vacuum and mop floors

Thermo Fisher Scientific - - Responsibilities: Cleans all areas of the facility; Maintains cleanliness and organization of utility room; Documents a checklist that all required tasks have been completed; Oversees stock on janitorial supplies and informs purchasing when replenishment is needed; Repo

National Church Residences - - Responsibilities: Follows established cleaning schedule; Cleans common areas of property, model apartments or vacant apartments designated as show units; Duties may include emptying trash, dusting and vacuuming; Polishing/cleaning furniture, cleaning fixtures, glass,

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