Housing authority jobs in Inglewood, CaliforniaCreate job alerts

Job DescriptionCommand International Security Services is looking for competent Security Officers to undertake the surveillance of our premises and protection of our staff and visitors in our patrol vehicle. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goal is to help the company in maintaining excellent working conditions by keeping our low income housing safe and problem-free. Location: Low Income Housing in Northridge, CA Responsibilities • Patrol premises regularly to maintain order and establish presence on foot, patrolling around every 30 minutes, • Monitor and authorize entrance of vehicles or people in the property, • Remove wrongdoers or trespassers from the area, • Secure all exits, doors and windows after end of operations, • Investigate people for suspicious activity or possessions, • Respond to alarms by investigating and assessing the situation, • Provide assistance to people in need, • Submit reports of daily surveillance activity and important occurrencesSkills:, • Minimum six year experience as security officer or guard, • Fluent spanish and english speaker. Must speak both languages., • Knowledge of legal guidelines for area security and public safety, • Familiarity with report writing, • Excellent surveillance and observation skillsSHIFTS AVAILABLE: Graveyard 10PM TO 6AM and Swing shifts available 2PM-10PM REQUIREMENTS: • Guard Card, • MUST be able speak FLUENT spanish and englishFOR MORE INFORMATION CONTACT US @ (818)997-1666, ask for Steve. !

Job Description POSITION TITLE: Housing Navigator REPORTS TO: Social Services Manager LOCATION: Arleta, California CLASSIFICATION: Non-Exempt SALARY: $21.63 - $24.04 Hourly Rate PERTINENT INFORMATION: • Work Shift: Tuesday - Saturday 9:30AM-6:00PM, • All positions require candidates to successfully pass a background check, LIVE scan and TB Test, • Position Title to be filled as soon as possible Do YOU meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW! Housing Navigator The Housing Navigator is responsible for providing direct assistance and support to guests experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. These services include, but are not limited to, the following: crisis intervention; developing and promoting housing readiness; accessing opportunities for housing assistance and rental subsidy programs (e.g., Section 8, EHAP-Emergency Housing and Assistance Program); and securing permanent housing placement. The position is also responsible for the development and implementation of a housing plan and guest budget for each program participant. This position requires extensive coordination within multiple internal NHF Programs (e.g. collaboration with Interdisciplinary teams), and external systems that include developing relationships with the Housing Authority, DMH, Department of Aging, Senior Living, community partners and resources, landlords, and property owners and managers (e.g. following up with housing leads, and applying for units to facilitate optimal outcomes for individuals and moving into permanent housing and/permanent supportive). Responsibilities and Initiatives To help NHF meet its growth goals, the Housing Navigator will: • Conduct Initial Meeting and Assessment for each guest accessing services to build rapport and relationship while evaluating guests’ housing needs, history, barriers, and available services and support., • Conduct or review intake and assessments (biopsychosocial, HSPs, etc.) for each guests accessing services to evaluate housing needs, history, and service/support needs., • Connect Guests to community resources program that will support the goal of permanent housing (e.g., benefits advocacy, food pantries, employment services, mental health)., • Collaborate with our guests in determining personal goals and plans to achieve those goals through the development of an Individual Action Plan (IAP). Assist our guests in accessing services that address the needs and goals of their IAP. They Include the following but not limited to: Mental/Physical health services, mainstream benefits, education, employment, legal services, and vocational training., • Provide housing stabilization services to guests. They include the following, but not limited to: Money Management, life skills, accessing transportation, understanding their lease, self-advocacy. Conduct housing inspections to meet HUD housing Habitability and complete reports., • Strategize and present housing leads to guests that include listings from agency, housing authority, internet, and internal database of landlords/management firms/owners., • Conduct weekly site visits of enrolled guests to housing navigation programs and work to troubleshoot any issues that may result in the guest cycling back into homelessness., • Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for our guests., • Participate in care coordination meetings and other plan related meetings., • Enter data in required databases, compile and submit reports that track guest status and support services provided. Maintain accurate guest files of all required eligibility documents., • Always follow NHF policies and procedures., • Manage a case load up to 20 or more dependent on the program needs., • Conduct Monthly Housing Stability plans with assigned caseload., • Collaborate and support social service department across sites when applicable., • Support and accompany guests in the field to appointments such as DMV, Apartment searches, and DPSS appointments., • Complete other tasks and responsibilities as needed to meet the needs of the facility., • Always follow NHF policies and procedures. Requirements • Associate degree in related field preferred and a minimum of three years of experience in social services. Experience working with unhoused individuals a plus., • Obtain and maintain CPR/First Aid Certification., • Reliable transportation and valid driver’s license with acceptable insurance. Ongoing, active automobile insurance complies with State Requirements., • Demonstrated experience in affordable housing programs, VASH, Section 8 programs, shelter plus care and other housing programs., • Have demonstrated experience in working with landlords and advocating on behalf of the underserved. Have demonstrated knowledge about tenant/landlord laws., • Being able to work autonomously and work successfully as part of a multidisciplinary professional team., • Must be comfortable providing direct field-based services to guests at identified motels and interim housing locations., • Must be comfortable managing higher acuity caseload., • Passion towards ending homelessness. Able to demonstrate empathy and a non-judgmental attitude when engaging with people experiencing homelessness. Physical Requirements • Remaining in a stationary position, often standing, or sitting for prolonged periods (Constantly), • Use of a personal vehicle to travel between worksites and other locations is required., • Travel is a regular duty for this position and is required 60% of the time., • Repeating motions that may include the wrists, hands, and/or fingers., • Work is to be done in an office setting, or in public. Includes doing work occasionally inside guests’ homes during sites visits. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Job Description Independent Radiology group is seeking an Interventional Radiologist to work in Tamuning, Guam!! (East Flights From West Coast!) Great salary, No State Income Tax, and Tropical Weather! Contact: Raymond Stiles (843-574-8233) raymond@nowhealthcare.org About the Group: • Founded in 1999. Provider of radiology services for the Island of Guam., • 1 main location, • 160 total employees, • 13 physicians (9 Diagnostic Radiologists and 3 Interventionalists, 1 Wound Care), • Located in the urban hub on the beautiful tropical island of guam. Great weather and nature for every outdoor activity! Benefits: Interventional Radiologist • Base Salary: $750,000 - $800,000 / year, • Lucrative Bonuses and income potential!, • Comprehensive benefits package - zero-deductible health insurance, dental insurance, life insurance, 401K, and more, • 8 weeks of PTO plus 1 week CME leave, • Malpractice Coverage, • 10K Relocation assistance with fully paid flights for the whole family, • No state income tax, • Housing and rental car provided for 1 month with option to extend, • J1 or H1B Visa Available About this role: Interventional Radiologist • Position is open due to a growing practice and patient base, • Location: Tamuning, Guam (Easy Flights from the West Coast!), • Clinic sees 200-250 patients per day total, • Mon-Fri 8-6, • No Call & No Weekends, • EMR: eClinical Works, • Broad talent interventionalist who is looking for various types of procedures, • Open to all IR subspecialties., • Focus on vascular interventions highly desirable (Peripheral Artery Disease, Hemodialysis, and PVD), • IR light (paras/thoras, tubes placements/replacements/removals), • Biopsies (thyroid, renal, liver, lung, prostate, etc.), • Vascular (fistulograms and LE angiograms), • Interventional pain (large joint steroid injections, spine too if capable), • E&M visits for all of the above except interventional pain, • Live and work full time on a tropical island! Background Desired: Interventional Radiologist • MD/DO, • BC/BE Interventional Radiologist, • Ability to do Vascular Interventions a plus., • J1 or H1B Visa Available Contact: Raymond Stiles (843-574-8233) raymond@nowhealthcare.org About the Area: • Guam is an island territory of the United States located in the western Pacific Ocean. It is the largest and southernmost of the Mariana Islands, a chain of volcanic islands. The capital of Guam is Hagaring;tña, also known as Agana. It is the island's political and administrative center. English and Chamorro are the official languages of Guam. English is widely spoken, and most education and government activities are conducted in English Guam is an unincorporated territory of the United States. Its residents are U.S. citizens by birth. While Guam has a certain degree of self-governance, it is ultimately subject to the authority of the U.S. federal government. It is home to several U.S. military bases, including Andersen Air Force Base and Naval Base Guam. These bases play a strategic role in the defense of the Western Pacific region. Guam attracts visitors with its beautiful beaches, water activities like snorkeling and diving, historical sites such as Spanish forts, and cultural events. Tumon Bay is a popular tourist area with many hotels, shops, and restaurants. The country has an international airport, Guam International Airport (A.B. Won Pat International Airport), which serves as a major hub for travel to and from the island. Roads and highways are the primary means of transportation within Guam

Job Description A privately owned, tropical healthcare group is seeking a Fully Remote, Hybrid, or Onsite Diagnostic Radiologist to work for their group based in Tamuning, Guam!! Contact: Raymond Stiles (843-574-8233) raymond@nowhealthcare.org About the Group: • Founded in 1999, • 1 main location, • 160 total employees, • Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian hospitals, • Performs a wide range of IR procedures, including vascular, body interventions, and interventional pain management, • Lots of outdoor activities from hiking to scuba diving to hunting Benefits: Diagnostic Radiologist • Base Salary: $750K - $850000.00 - Based on Experience, • Pay is not based on RVUs so that readers can take the time to discuss complicated or critical findings with referring providers as the need arises without feeling pressured to move quickly to the next case., • Comprehensive benefits package - health insurance, dental insurance, life insurance, and more, • 8 weeks of PTO plus 7 holidays...Over 9 weeks of time off!, • Malpractice Coverage, • Relocation assistance, • No state income tax, • Housing and rental car provided for 1 month About this role: Diagnostic Radiologist • Fully remote, hybrid, or onsite. Your choice!, • If fully remote, must work 8am-6pm Guam time, • (Eastern Time - 6pm-4am), • (Central Time - 5pm-3am), • (Mountain Time - 4pm-2am), • (Pacific Time - 3pm-1am), • (Hawaii Time - 12pm-10pm), • Team of 4 interventionalists, 3 FT diagnostic readers, and 4 PT diagnostic readers, • No Call & No Weekends, • 70-80 studies per day, • Purely Diagnostic position. Roughly 1/4 each of XR, CT, US, and MR with some Nuclear Medicine Background Desired: Diagnostic Radiologist • MD/DO, • BC/BE Radiology, • Neuro, body imaging, and vascular experience preferred but not required, • J1/H1B offered if willing to start quickly About the Area: • Guam is an island territory of the United States located in the western Pacific Ocean. It is the largest and southernmost of the Mariana Islands, a chain of volcanic islands. The capital of Guam is Hagaring;tña, also known as Agana. It is the island's political and administrative center. English and Chamorro are the official languages of Guam. English is widely spoken, and most education and government activities are conducted in English Guam is an unincorporated territory of the United States. Its residents are U.S. citizens by birth. While Guam has a certain degree of self-governance, it is ultimately subject to the authority of the U.S. federal government. It is home to several U.S. military bases, including Andersen Air Force Base and Naval Base Guam. These bases play a strategic role in the defense of the Western Pacific region. Guam attracts visitors with its beautiful beaches, water activities like snorkeling and diving, historical sites such as Spanish forts, and cultural events. Tumon Bay is a popular tourist area with many hotels, shops, and restaurants. The country has an international airport, Guam International Airport (A.B. Won Pat International Airport), which serves as a major hub for travel to and from the island. Roads and highways are the primary means of transportation within Guam Contact: Raymond Stiles (843-574-8233) raymond@nowhealthcare.org

Job Description THE COMPANY: The Low Income Investment Fund is a non-profit community development financial institution, which mobilizes capital and partners to achieve opportunity, equity and well-being for people and communities. LIIF innovates financial solutions that center racial equity to create more equitable outcomes for all by building and preserving affordable homes, quality educational opportunities from early childhood through higher education, health clinics, healthy food retail and community facilities. In this way, LIIF provides a bridge between private capital markets and communities. LIIF’s headquarters is in San Francisco and has offices in Los Angeles, New York, Atlanta, and Washington D.C. POSITION SUMMARY: Working under the direction of the Chief Credit Officer, the Credit Officer will manage and support the growing credit needs of the Low Income Investment Fund. This position will initially function as an individual contributor while playing a key role in designing the structure, workflows and processes for the Credit and Asset Management team. Within approximately six months, this position will assume direct supervisor responsibilities for assigned team members. The Credit Officer will help manage the flow of credit within the organization, including new loan approvals as well as approvals of modifications and extensions to the existing loan portfolio. The Credit Officer will also support all functions related to the execution of Credit responsibilities within the organization, including supervision of the Special Attention Loan portfolio, the annual update to the loan loss reserve qualitative analysis, and management of the Risk Rating Model and the Lending Manual. The Credit Officer will also manage and/or support ongoing and ad hoc Credit and cross-departmental projects supporting the Strategic Plan and the growth of the organization. The Credit Officer will, alongside the Chief Credit Officer, support the Internal Loan Committee and the Lending Risk Committee, work with the Finance team, the Legal team, including Compliance, and Program and National Lending Initiatives Teams as needed. REPORTING RELATIONSHIPS: The Credit Officer will report to the Chief Credit Officer. MAJOR DUTIES AND RESPONSIBILITIES The Credit Officer is responsible for working with the Chief Credit Officer to support the approval of credit functions as outlined in the Loan and Asset Concentration Policy and delegations; all functions supporting the execution of credit including oversight of the Special Attention Loan portfolio, annual updates to the loan loss reserve qualitative analysis, the risk rating model, and the Lending Manual; developing the framework, processes, and performance expectations of the Asset Management team; overseeing and managing the Deputy Director of Asset Management; and working with internal stakeholders on initiatives involving the Credit team. Managing the Flow of Credit: Under guidance from the Chief Credit Officer, the Credit Officer will help manage the review and approval process for new loans and the modification/extension of the existing loan portfolio. The Credit Officer will: • Work with Originations and Asset Management staff to provide guidance in support of structuring and underwriting transactions to successfully achieve the stated goal/impact within acceptable risk parameters;, • Work with the Chief Credit Officer, Chief Lending Officer, and other relevant stakeholders to assess and update guidelines and procedures that Originations staff will follow in order to present previews and loan approval requests to Credit, and secure initial and final credit approval for the transactions from the Chief Credit Officer and/or Internal Loan Committee and Lending Risk Committee;, • As needed, work with the nCino Team to update guidelines for Originations and Asset Management staff to adhere to when submitting new loan and modification approval requests through nCino;, • Ensure that all requests submitted for approval are managed pursuant to LIIF’s Loan and Asset Concentration Policy and delegations. It is anticipated that over time the growth in the Credit Officer responsibilities will include delegated approval authority for new and existing transactions. Supervision of the Special Attention Loan portfolio: The Credit Officer will be the Credit lead for overall management of the Special Attention Loan (SAL) portfolio. Under guidance from the Chief Credit Officer, the Credit Officer will provide leadership to the Asset Management Team members on ongoing responsibilities related to the SAL portfolio, including but not limited to monthly SAL/challenged loan meetings with senior management, the quarterly SAL credit committee reviews, updates to the SAL loss reserve projections, updates on SALs to the Internal Loan Committee and Lending Risk Committee, and corresponding with external lending/investor partners and Borrowers on specific SAL transactions. Current and Expected Credit Losses (CECL) Reserve Factors: The Credit Officer will be the Credit lead for LIIF’s annual qualitative analysis update to the CECL loan loss reserve calculation. Under guidance from the Chief Credit Officer, the Credit Officer will lead the assessment of qualitative risk factors and the assignment of risk status and weight; the collection and analysis of LIIF portfolio trends and macroeconomic data; and presentation of findings and recommendations for approval by the executive team, the Internal Loan Committee and the Lending Risk Committee. The Credit Officer will closely coordinate with the Finance Department on other aspects of the annual update to the CECL reserve factors, including internal decision making on loan pool segmentation and the variables used in the quantitative model, and coordination with advisory consultants on the CECL framework. Risk Rating Model: The Credit Officer will be responsible for ongoing management of LIIF’s Risk Rating Model, which is a component of the Impact, Risk and Profitability (IRP) Framework guided by LIIF’s Strategic Plan. The Risk Rating Model has been built out in Salesforce, and the Credit Officer will be the Credit lead on providing support to Originations and Asset Management staff on understanding the risk rating methodology and utilizing the Salesforce model version; ensuring that risk ratings are assessed on loans on a timely basis; managing updates to the methodology and model as needed and coordinating with the LIIF nCino and IT teams on the implementation of the changes; and coordinating with other departments within the organization as LIIF seeks to advance the IRP Framework. Lending Manual and Credit Guidance: The Credit Officer is responsible for: • Guiding Originations and Underwriting staff on LIIF lending policies, financial products, and procedures, as outlined in the LIIF Lending Manual, that are required to be followed in order to ensure credit risk is appropriately managed for the various financial products that are available; • Updating the Lending Manual at least quarterly, and more often as needed and for ensuring updates are reported to Compliance and Finance as needed to meet stakeholder requirements. Lending Governance: Working with LIIF’s Chief Credit Officer, the members of the Internal Loan Committee, Lending Staff, and the Lending Risk Committee the Credit Officer will support updating the Loan and Asset Concentration Policy and Loan Products to appropriately govern credit risk and to update based on business needs and Strategic Plan intentions. Special Projects: As needed, the Credit Officer be the Credit lead on cross-departmental initiatives that emerge as projects of strategic importance for the organization and require coordination and cooperation between various LIIF departments. ATTRIBUTES: • Is a team player, able to create partnerships within the organization., • Is committed to Community Development work., • Has experience structuring transactions for affordable housing, charter school, and community facilities loans and has coached staff doing this work., • Has ability to understand and be credit lead for financial and accounting conventions in cross-team work., • Has familiarity with the New Markets Tax Credit (NMTC) program., • Organized with project management and consultant management skills and experience. SKILLS REQUIRED: The ideal candidate for this position will have these key qualifications: • Strong lending/credit skills, • Experience in real estate-based lending, including deal structuring, and risk mitigation. Experience as a strategic thinker with strong relationship skills, • Strong organizing and time-management skills, • Experience in underwriting complex affordable housing and/or charter school transactions is preferred, • Experience problem solving and supporting transaction structuring in multiple markets., • Proficiency in analyzing financials of nonprofit organizations and real estate operations (in particular, rental housing and community facilities) preferred, • Working experience with both private sector financial institutions and public agencies., • Ability to work with multiple stakeholders including Finance Department, Loan Officers, Executive Team and Board Committees and others on complex modeling and analyses., • Computer aptitude, including knowledge of Microsoft Office Suite Programs, nCino and Salesforce, and ability to work within and support modifications of the systems., • Excellent skills in managing multiple tasks requiring strong attention to detail, • Self-motivation, dedication, and flexibility EDUCATIONAL AND OTHER REQUIREMENTS: Education & Requirements • Bachelor’s degree required in a relevant field such as Real Estate, Urban Planning, Business Administration, Finance, or related discipline; advanced degree preferred., • Demonstrated self-motivation, creativity, perseverance, and dedication in a fast-paced, mission-driven environment., • Strong organizational, teamwork, and time management skills with the ability to manage multiple priorities effectively., • Flexibility with scheduling and willingness to take on a demanding yet rewarding role., • Ability and willingness to travel as required. Preferred Qualifications & Experience • Minimum of 7 years of experience in credit, lending, and/or community development finance., • Proven track record in community development real estate credit and relationship management with both internal and external stakeholders., • Experience working within low-income communities and a demonstrated passion for community impact and economic development., • Background in one or more of the following areas preferred:, • Affordable housing, • Charter schools, • Health facilities, • Community facilities serving low-income populations, • Businesses improving access to healthy foods, • Knowledge of Community Development Financial Institution (CDFI) Fund programs and New Markets Tax Credits (NMTC) preferred., • Familiarity with industry best practices across CDFIs and Community Development Banks is highly desirable. HOW TO APPLY Please apply with Resume and Cover Letter via our recruitment portal: Recruitment (adp.com). Notice to Third Party Recruitment Agencies: Please note that Low Income Investment Fund does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Low Income Investment Fund shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Low Income Investment Fund. We do not accept unsolicited phone calls. Only candidates being considered for a position will be contacted. LIIF, an EOE (Equal Opportunity Employer), believes that diversity ensures excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, or national origin. Candidates of diverse backgrounds and with diverse experience are strongly encouraged to apply for this position.

Job Description Location: Mar Vista Hourly Rate: $20/hour Schedule: Monday–Friday, 12:00-5:00 pm *Additional hours may be required for community events or special programs. Overview Build Hope, Inc. (BHI), originally established as Kids Progress Inc. (KPI) in 2002 by the Housing Authority of the City of Los Angeles (HACLA), operates as an independent 501(c)(3) nonprofit organization. It was created to ensure low-income residents living in HACLA’s properties or receiving Section 8 assistance receive the full social, health, educational, and work opportunities to which they are entitled. BHI’s mission is to advance economic equity and overall well-being of HACLA’s communities. Since its inception, HACLA has provided in-kind staffing to manage BHI’s operations. Recognizing the need for greater impact and sustainable growth, HACLA has invested in expanding BHI’s organizational capacity, enabling the nonprofit to build its own dedicated team. This strategic investment empowers BHI to expand its reach and deepen its impact within the communities it serves, focusing on four key areas: education, economic mobility, resource resiliency, and service-enriched communities. As part of our partnership with HACLA, preference may be given to individuals who have participated in HACLA’s Computer Lab Internship Program. However, this position is open to all qualified applicants. Position Summary Digital Literacy & Learning Lab Coordinator The Coordinator will support the delivery of digital literacy programming at BHI Computer Learning Centers (CLCs), helping residents who reside in HACLA affordable housing complexes develop digital skills through coaching, training, and structured learning sessions. This role includes managing computer lab activities, providing individual and small group instruction, and supporting outreach and engagement efforts. A Day in the Life Coordinator Responsibilities: • Teach small group sessions on computer and internet use, software applications, and online platforms., • Provide one-on-one digital coaching., • Maintain a safe and welcoming lab environment., • Manage computer lab scheduling in coordination with the Lead Coordinator., • Develop and deliver training materials based on resident needs., • Conduct outreach through door-to-door canvassing, tabling, and flyer distribution., • Support program promotion through social media posts, email campaigns, and community canvassing., • Assist in data collection, learner progress tracking, and spreadsheet maintenance., • Participate in projects and cross-functional initiatives., • Provide basic technical support and coordinate with IT for repairs. Professional Growth Opportunities • Digital Inclusion and Equity, • Data Collection, Evaluation, and Reporting, • Community Outreach and Engagement, • Compliance, Laws, and Regulations, • Communication and Administrative ReportingEssential Duties and Responsibilities, • Facilitate digital literacy programs tailored to resident needs., • Promote equitable access to technology in CLCs., • Maintain records of learner attendance and achievement., • Assist with event logistics and setup., • Perform basic lab troubleshooting and maintenance coordination., • Build strong relationships with residents and community partners. Preferred Qualifications • Strong knowledge of, experience with, and/or skills in using and training on use of computer hardware and software, preferably in digital literacy or education working with affordable housing families, children, seniors, and disabled populations through technology., • Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and common online services and applications., • Passion for digital inclusion and commitment to empowering individuals., • Demonstrated experience with online learning platforms, virtual instruction and digital collaboration., • Demonstrated experience working with diverse populations, particularly those from underrepresented communities., • Demonstrated knowledge of computer hardware, software, internet applications, and AI., • Dynamic communication skills, presentation, and interpersonal skills., • Strong time management, task management and organizational skills., • A positive and team-focused attitude is essential., • Ability to work well with people of various backgrounds, abilities, and various age groups independently and with groups of co-workers and patrons., • Proficient with Windows and/or Google-based platforms, MS Office Suite, and basic internet tools. Coordinator • Minimum of a high school diploma and some college preferred.Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Additional Information • Reliable transportation to assigned HACLA sites is required., • Pre-employment background check and drug/alcohol screening is required., • This job description is not exhaustive and may be revised as needed to meet programmatic needs., • The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Job Description:\n\nSUMMARY Support and promote LACHC’s mission to follow Christ by loving and serving our neighbors through comprehensive, quality healthcare. The Care Coordinator (CC) will work with clinic patients to coordinate the full range of physical health, behavioral health, and community-based services. The CC is accountable for assessing clients’ needs, coordinating with indicated entities in order to facilitate authorization as required, and ensuring access to identified needed physical health care, behavioral health care, and community-based supportive services, as necessary to support the achievement of individualized health goals. The goal of the CC is to keep healthcare at the forefront of residents’ minds, promote access to the LACHC Joshua House Clinic, and create teams to address the physical needs of residents. The CC will assist patients enrolled in the Health Homes Program as well as General Care Coordination and adhere to reporting and documenting requirements as applicable. Bilingual in English and Spanish preferred. ESSENTIAL DUTIES and RESPONSIBILITIES include:Outreach/Engagement Activities:Use evidenced based outreach strategies to continually engage with clients and link them to healthcare.Initiate patient tracking via internal database and resident roster.Proactively reach out to patients requiring follow up by working with housing-based case manager, medical providers, and mental health providers.Engage and support patient family and significant others as clinically appropriate.Use effective communication skills such as active and reflective listening to build rapport with vulnerable and difficult-to-engage clients, including clients who have experienced chronic homelessness.Proactively engage in outreach activities for Health Homes eligible patients by conducting outreach calls, meeting with patients during appointments, and ensuring providers are up-to-date on eligibility for the program.Participate in partnerships and coalitions with other community providers to increase the portfolio of partnerships accessible to the CC Department.Assessment: Provide immediate assistance to patients as needed, including locating emergency shelter, food resources, etc., based on internal on-call Care Coordination schedule.Apply critical thinking skills and sound decision-making capabilities, often under pressure, in complex situations as needed.Interview and assess clients to identify biological, psychological, social, and economic factors which may interfere with attaining stability and optimum health.Proficiency implementing effective strategies for engagement and rapport building.Demonstrable expertise in condition(s), and evidence-based strategies to address condition(s), common in the patient population, including: Domestic Violence, Substance Use, Mental and/or Physical Health Condition(s), Re-Entry, Chronic Homelessness, etc.Evaluate each client’s past, present, and future medical, psychological, social, and economic functioning as indicated.Assess each client’s stage of change and readiness for self-management.Expertise in administering structured assessments, including assessments on Social Determinants of Health, to gather, track, and assess client progress.Understanding of the Coordinated Entry System protocols and administration of the VI-SPDAT tool for individuals.Care Planning: Utilize information obtained from completed assessments, client input, and multidisciplinary team to formulate and develop comprehensive, individualized, and person-centered care plans that are based on the needs and desires of each client and that incorporates each client’s physical health needs, behavioral health needs, social service needs, including any community-based LTSS;Monitor status and completion of care plan objectives; andReassess individualized care plans based on each client’s progress and/or changes in their needs.Care Coordination:Coordinate and facilitate effective communication among providers.Engage and initiate case conferencing with multidisciplinary team as needed.Utilize appropriate motivational interviewing interventions to effectively address each client’s current stage of change.Apply clinical and behavioral interventions, such as motivational interviewing, that decrease and, if possible, prevent complications as well as optimize disease control and patient well-being.Apply Harm Reduction strategies to engage with residents, including participation and certification is Narcan training.Provide accompaniment services to clients as needed, determined by patient assessment and interviews.Utilize strengths-based, solution-focused strategies to assist patients.Create SMART goals in collaboration with patients.Promote self-management skills for each client to demonstrate an ability to effectively engage with health and service providers as well as to achieve self-directed, individualized health goals that promote recovery, improved functional and/or health status, and/or prevent or slow declines in functioning.Engage in additional care coordination activities as indicated, which may include:Monitor and encourage treatment adherence/compliance by clients;Managing referrals, coordination, and follow-up for identified services and supports; andCoordinate discharge/transition of care, which can include working with hospitals to create a process for prompt notification of each client’s admission or discharge to/from an emergency department, hospital inpatient facility, residential/treatment facility, or other higher-level of care facility.Ensure appropriate care at level of care transitions by providing evidence-based transition planning, which may include:Planning related to the timely scheduling of follow-up appointments with recommended outpatient providers and/or community partners; andSupporting clients and each client’s support system during discharge from hospital and institutional settings.Clear understanding of nonprofit and community resources landscape to effective link clients to appropriate services, including:Maintenance of housing;Substance abuse treatment;Mental health care;Obtaining basic needs; andPublic benefits.Provide client assistance with requesting copies of birth certificates, identification, public benefits information, and other documentation as needed.Substance abuse referrals:Complete substance abuse referrals for the indicated level of care, such as inpatient detox, outpatient individual/group treatment, and residential treatment, per existing protocol.Mental Health referrals:Complete mental health referrals for the indicated level of care/service, such as FCCS and FSP as needed.Collaborate with on-site mental health practitioners to ensure adequate level of services.Conduct suicidality assessments and engage subsequent workflow to provide emergency assistance to patients based on mental health status and risk.Public Benefits linkage:General Relief (GR);CalFresh (food stamps);IHHS;CBEST;Supplemental Security Income (SSI);Social Security Disability Insurance (SSDI);Medi-Cal enrollment; andVeterans Administration benefits for eligible homeless individuals.Ability to work in groups as well as self-guided, independent Care Coordination.Disease Management:Ensure each client is knowledgeable about their condition(s), by providing culturally appropriate information that meets health literacy standards, in order to encourage and promote adherence to treatment.Create health education courses to bolster training materials for the department.Provide health education on appropriate and condition-related topics, such as: nutrition, diabetes management, and treatment compliance.Provide education and support for each client and identified support system to attain and improve self-management skills.Assist each client with goal-setting and problem-solving behaviors for improved self-management.Assist each client with locating and obtaining transportation to/from appropriate medical and/or social service appointments.Utilize all resource directories needed including 211, Aunt Bertha, SPA 4 resource sheets, and LACHC-specific resource guide.Utilize, maintain, and update LACHC resource guide as changes occur and keep resource information on-hand to give to clients and providers for all applicable resources.Continuity of Care:Participate in case conferences to:Ensure that all identified biopsychosocial areas, including environmental factors, are addressed with care coordination and medical treatment planning;Ensure that each client’s care is continuous and integrated among all service providers; andCoordinate activities and communication among each client’s multi-disciplinary treatment team.Promote timely processing of each client’s subspecialty referrals;Communicate with internal departments and/or outside care agencies as well as IPA/health plans, as applicable, to initiate referrals and to ensure appointment obtainment.Record requests for these referrals/appointments.Coordinate with authorizing and prescribing entities as necessary to reinforce and support each client’s health goals.Accompany identified clients to critical appointments as appropriate.Enter all appropriate data into the Homeless Management Information System (HMIS), following the criteria set out by HUD for data elements and the workflows set by the Los Angeles Homeless Services Authority (LAHSA).Utilize and improve internal tracking systems to accurately capture Care Coordination progress within assigned roster.Attend community meetings, such as CES case conferencing, advocacy efforts, and service planning area providers meetings.Document all evaluations, care plans, interventions, and referrals performed per established EHR processes.Synthesize complex information obtained from assessments, trainings, and research to implement up-to-date, evidence-based interventions for impactful Care Coordination.Participate and obtain certification in LA Care’s training academy for Care Coordination practices.Participate and obtain certification in ongoing training topics as assigned, including, but not limited to: Motivational Interviewing, De-Escalation Strategies, Fair Housing, Trauma-Informed Care, Safety Planning, Accompaniment, Case Management Core Functions.Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.CPR Certification required.Bi-lingual Spanish preferred EDUCATION and/or EXPERIENCE Bachelor’s degree in social work or related field from a four-year college or university is required. Two years of case management experience is preferred. Prior experience working with individuals experiencing homeless, substance use, physical health conditions, mental health conditions. COMPUTER KNOWLEDGE Experience with Electronic Health Records, Microsoft Word, Microsoft Access, and Microsoft Excel is preferred. Experience with HMIS and CHAMP databases preferred. LANGUAGE SKILLS Familiarity with medical terms and operations of clinics is useful. Proficiency in English required, Bi-lingual/ Bi-literal Spanish is preferred. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as totals, proportions and percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to independently make decisions in high-pressure situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc. The employee will have access to patient charts which contain confidential information about medical conditions and other personal matters. The employee must display a commitment to maintaining patient confidentiality at all times. WORK STATUS Full-time, regular non-exempt position with Medical, Dental, Vision and 403B Retirement Plan with employer match. We are an equal opportunity employer. We will consider candidates with criminal histories. \n\nCompany Description:\n\nThe Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.The Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.

Job Description SUMMARY The Housing Coordinator will support and promote LACHC’s mission to follow Christ by loving and serving our neighbors through comprehensive, quality healthcare. The Housing Coordinator will provide intensive housing-focused care management services to patients experiencing homelessness and chronic homelessness under the Medi-Cal Community Supports programming. The Housing Coordinator is responsible for working directly with patients to complete comprehensive housing assessments, develop collaborative housing goal plans, to secure permanent housing, and provide intensive support for up to one year after move-in. ESSENTIAL DUTIES and RESPONSIBILITIES include: • Participate in high-touch, in-person, outreach strategies to continually engage with patients referred for Housing Coordination and/or Tenancy Support Services., • Working knowledge of Housing First and tenant rights under Fair Housing., • Clear understanding of nonprofit and community resources for individuals experiencing homelessness in Service Planning Area (SPA) 4., • Understanding of Trauma-Informed Care, Motivational Interviewing, and Harm Reduction strategies, including certification is Narcan administration., • Synthesize complex information from assessments, trainings, and research to implement up-to-date, evidence-based interventions for impactful housing navigation and tenancy support., • Demonstrable expertise in condition(s), and strategies to assist the Medi-Cal Enhanced Care Management populations of focus: Individuals and Families Experiencing Homelessness; High Utilizers; Adults with Serious Mental Illness and/or Substance Use Disorder; Incarcerated and Transitioning to the Community; Individuals at Risk for Institutionalization and Eligible for Long Term Care., • Maintain updated progress notes, assessments, and data in the Electronic Health Record., • Complete necessary and accurate Medi-Cal billing in the Electronic Health Record for services provided., • Apply critical thinking skills and sound decision-making capabilities, often under pressure and in complex situations, • Ability to remain flexible, responsive, accessible, and adaptable. Housing Navigation • Collaborate with patients facing homelessness to discuss the housing processes, options, and eligibility, tailored to the patient’s preferences and needs., • Enter all appropriate data into the Homeless Management Information System (HMIS), following the criteria set out by HUD for data elements and the workflows set by the Los Angeles Homeless Services Authority (LAHSA)., • Assist patients to navigate the Coordinated Entry System., • Complete and record VI-SPDAT assessments., • In addition to VI-SPDAT assessments, conduct an annual Risk Assessment and Housing Goal Plan to guide service needs and strategic interventions, including contributing needs to secure and maintain housing., • Understanding of application, approval, and terms of housing vouchers available to individuals experiencing chronic homelessness; assist eligible patients in applying to vouchers for rental assistance., • Work collaboratively with patients’ Lead Care Managers to provide updates, progress, and barrier(s) to stable, permanent housing., • Provide patient assistance with obtaining copies of birth certificates, identification, and other documentation, as needed, for successful housing entry., • Provide community-based accompaniment services to clients as needed., • Explore alternative housing settings and resources, such as low-income housing, independent application processes for supportive housing opportunities, shared housing, interim/bridge settings, and shelter availability., • Identify and work with community resources, coalitions, projects, and partnerships to ensure seamless access to and delivery of housing support services., • Support patients with the housing application process for housing voucher(s) and/or Permanent Supportive Housing requirements. Tenancy Support • Assist patients in increasing income; educate patients on establishing and maintaining a personal budget for housing maintenance., • Conduct in-home visits to ensure patient safety and wellness., • Provide assistance with transition to housing, including helping to orient patient to apartment expectations, upkeep, and navigation of community resources., • Provide support and intervention with property managers to ensure collaboration, avoid eviction, crisis intervention, patient wellness, and advocacy in the success of tenancy., • Educate patients and landlords, as needed, on Fair Housing Regulations and accommodation needs, including unit modification(s)., • Remain accessible to both patients and landlords in order to address concerns, engage in problem solving, and avoid possible eviction., • Assist with annual re-certification needs., • Ensure accurate documentation of services in the Electronic Health Record., • Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • CPR Certification required., • Bi-lingual Spanish a plus EDUCATION and/or EXPERIENCE Two years of relevant case management experience is required. Bachelor’s degree in social work or related field from a four-year college or university is preferred. Prior experience working with individuals experiencing homeless, substance use, physical health conditions, and/or mental health conditions. COMPUTER KNOWLEDGE Experience with Electronic Health Records, Microsoft Word, Microsoft Access, and Microsoft Excel is preferred. Experience with HMIS and CHAMP databases preferred. LANGUAGE SKILLS Familiarity with medical terms and operations of clinics is useful. Proficiency in English required, Bi-lingual/ Bi-literal Spanish is a plus. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as totals, proportions and percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to independently make decisions in high-pressure situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc. WORK STATUS Full-time, Regular, Non-exempt position. Equal Opportunity Employer. We will consider candidates with criminal history. Company DescriptionThe Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.The Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: The Manager of Residential Services will manage, coordinate, supervise, and train a team of paraprofessional counselors to ensure the delivery of services to youth in the Safe Haven in accordance with the Covenant House Mission and Covenant House California Policies and Procedures. This position functions as supervisor of either the Safe Haven Day, Evening or Overnight shift. This position is required to adhere to all agency policies/procedures and practices and ensures staff he/she supervises does the same. ESSENTIAL FUNCTIONS: (Duties and functions performed based on the shift assigned) Staff/Team/Program Manage and coordinate direct care services provided to youth on a particular shift. Provides direct oversight, supervision, coaching and training to Resident Advisor Staff. Provide direct supervision and oversight to the Security Officer on shift, as well as coordinating safety and security services in conjunction with the SVP, Southern California. This includes; revising safety and security policies, training for staff as well as maintaining the security officer schedule for the shift and collaborating with other Residential Managers to ensure no gaps in Security coverage. Hold staff team meetings for informational and training purposes in conjunction with the SVP, Southern California. Responsible for scheduling/coordinating weekly/monthly Residential staff and Security Officer schedules to ensure appropriate coverage 7 days per week per shift. Provides/arranges emergency back-up staff coverage as needed during staffing shortages. As an exempt manager in the event of a serious staff shortage or a crisis situation, may be required to cover a shift(s) as determined by the DRS. Monitor staff for appropriate time card punches, punch edit’s must include notes/justification and never to off-set late/early arrivals or adjust for overtime, reviews and signs final time sheets for staff he/she supervises (or as needed/approved). Assign and monitor staff responsibilities for the shift, including but not limited to: medication distribution, supervision of youth and activities, cleanliness of facility, facilitation of morning and night meetings, transportation of youth to appointments, facilitation of group activities. Conduct daily shift transition meetings and scheduled staff meetings. Identify training needs for monthly staff trainings. Work with the SVP, Southern California in curriculum building and provision of trainings for Resident Advisor Staff and Security Officer Staff. Provide recommendations and assist in the hiring procedures for open positions on the shift. Assist in updating Policy and Procedures as needed for programmatic changes. Milieu/Youth Monitor census to ensure compliance with CHC open intake, restriction, discharge and re-entry policies and procedures. Ensure ongoing monitoring and carrying out of strategic plan goals for Safe Haven. Provide crisis intervention to residents, as appropriate. Assist youth in the follow through of assignments and tasks delineated on individual case plan. Maintain awareness of case management process and issues for individual youth. Attend all weekly team CPR / case review meetings as appropriate by shift. Responsible for taking the lead on residential follow-ups including identifying pending restrictions and coordinating decisions with the SVP, Southern California. Assist with youth intakes, restrictions, discharges and ensure the proper following of procedures. Provide appeal process for restricted youth (as appropriate to shift). Authorize emergency shelter for youth, in conjunction with the SVP, Southern California and Outreach Manager as appropriate. When scheduled he/she provides coverage as the “Administrator-On-Call” for residential services. Responsible to monitor the use of petty cash which includes submission of all receipts per transition to the Custodian(s) and ensures that transactions of bus tokens/ tap cards for residents are accurate and can be accounted/reconciled by the Accounting department. Other duties as assigned. JOB REQUIREMENTS: EDUCATION: Bachelor’s Degree in Human Services or related field experience required. EXPERIENCE: Experience with at-risk youth, preferably runaway and homeless youth. Must have 1-3 years management/supervisory experience working within a residential setting, case management experience preferred. SKILLS: Knowledge of adolescent development, crisis intervention, Part-R, CPR and First Aid. Must have good organizational skills and the ability to communicate with members, clients, vendors and the public. Ability to exercise appropriate authority when needed and good judgment in crisis situations, good written and verbal communication skills. TRANSPORTATION: Must have a valid CA driver license, have reliable transportation and a good driving record. Requires approval as a CHC authorized driver and transport clients/staff if needed using agency transportation. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. SUPERVISORY DUTIES: Provide direct and indirect supervision to Resident Advisors, Safety Officers, Per Diems and Volunteers. EQUIPMENT USED: Computers (including email), telephone, and fax used on regular basis We Are an Equal Opportunity Employer Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-323-461-3131, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at HR@covca.org. If you are experiencing issues submitting your application and accompanying materials, please email HR@covca.org.

Job DescriptionCompany Description Background Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. Brief Description of Principal Activities Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs. Job Description Job Summary The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance with the rules and regulations established, as well as adhering to the mission of St. Joseph Center. ESSENTIAL DUTIES & RESPONSIBILITIES The Scattered Site Case Manager’s key areas of responsibility include: Key Areas of Responsibility: • Provide high quality case management services to clients. Serve as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenant living within the community.”, • In conjunction with the housing program manager and other case management staff, evaluate individual/families for permanent housing. Assist individuals/families to establish eligibility for subsidized housing including the collection of all required documents and completion of all applications. Essential Duties: • Develop professional relationships with clients and maintain a caseload of scattered site participants, conducting regular face-to-face case management sessions., • Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter., • Scattered Site Case Managers will conduct regular on-site office hours at assigned property, • Conduct initial home visits upon a new tenant lease-up and ongoing home visits, or more often as determined by need., • Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals. This includes referrals to any needed services including health, mental health, education, and vocational training, serving as an advocate or liaison to other organizations on behalf of the client when needed., • Provide education on topics pertaining to successful housing retention, decrease social isolation, and prevent relapse risks. This includes setting up and transporting clients on various field trips out into the community., • Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement (when appropriate) that will help them maintain independent living., • Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for addressing short and long-term housing needs, financial stability, educational, mental health, substance abuse issues, relapse prevention, medication management, vocational training, immigration, legal issues, and any other risk factors that could impede permanent housing of self-sufficiency., • Assist clients with maintaining medication and treatment regimens including accompanying/transporting clients to appointments in the community with health, mental health, and other care providers., • Utilize a harm reduction, client focused and strength-based model., • Ensure case notes are entered into the Homeless Management Information System (HMIS) and CHAMP within 48 hours of completing a direct case management service with client, submit notes for review by program manager weekly., • Manage client file organization, ensure appropriate forms are updated as required., • Respond to urgent requests for assistance from clients or landlords., • Provide new resident orientation as required., • Develop close working relationships with all collaborating agencies, including property management and landlords., • Participate in all meetings with collaborative agencies, and other community meetings as directed., • The position requires an ability to work flexible hours including some early morning, evenings. Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. Qualifications Knowledge, Skills & Abilities: • Bilingual fluency in Spanish language preferred., • Must be highly motivated and a self-starter., • Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff., • Must have excellent organizational skills and the capability to work in a fast-paced environment., • Strong knowledge of housing market, housing programs and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First. Experience: • One to two years of experience providing services to highly vulnerable populations. Education: • Bachelor’s degree from an accredited college or university in social work, human services, or a related field; a combination of education and experience may be substituted. Direct Reports: This position has no direct supervisory responsibilities. Computer Skills: • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), • Ability to use widely supported internet browsers. Certificates, Licenses and Registrations: • None required. Travel Requirements: • Access to reliable transportation., • Travel to meet with clients as needed., • Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. Additional Information Benefits: Excellent benefits package available. Status: Full time/Non-Exempt Employment with St. Joseph Center is contingent on completion of satisfactory background check. For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide. St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here. https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Job Description ORANGE COUNTRY / L.A. METRO - With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the leading contingency-based recruiting firm serving the NRF, IR-1000, and B2B communities. To opt-in to our popular "Ecommerce Job of the Day" email, click here. One of the coolest ecommerce jobs around! HARRY'S COMMENTS: We are working with a profitable, growing, PE-backed skincare brand in its search for a Director of Ecommerce based in always-sunny Orange County / L.A. Metro. Founded by a world renowned dermatologist and pioneer in medical grade skin care, the client has established itself as a leader in the doctor-dispensed cosmeceutical market. The firm has 300 employees and operates with the scientific credibility that only comes from real medical expertise combined with the commercial sophistication of one of the world's best private equity investors. The client's unique value prop lies in its two-channel approach: It maintains professional distribution through more than 4000 authorized healthcare providers while also building a robust DTC ecom business. This hybrid model offers two self-reinforcing advantages: 1./ It provides credibility through professional endorsement, while 2./ connecting online sales to physician referrals. This, in turn, drives higher LTVs through the trust associated with medical recommendations. Not surprisingly, my client's product portfolio centers on medical-grade formulations that command premium AOVs thanks to the clinical backing that support their efficacy claims. Its products have demonstrated clinical results, enabling the company to maintain strong margins while commanding higher price points than traditional beauty products. Operationally, the brand is growing like a weed: A recent platform migration resulted in an increase in conversion rates and a decrease in bounce rates. Yet this is a complicated business, which accounts for the the emphasis on Salesforce Commerce Cloud in this job spec. More on that below. About the Industry The physician-dispensed cosmeceuticals market is one of the most attractive segments in thee beauty industry, combining the growth dynamics of skincare with the credibility and pricing power of medical authority. The global market is projected to reach $13.93 billion by 2030, growing at nearly a 8.8% CAGR, driven by increasing consumer demand for science-backed, clinically proven skincare products. This growth is occurring within the context of a massive $716 billion global beauty ecom market ... But unlike traditional beauty products, medical-grade skincare benefits from longer customer consideration periods, higher AOVs, better customer retention rates, and reduced price sensitivity. The competitive landscape includes established dermatologist-dispensed brands and emerging AI-powered personalization platforms. Broadly speaking, the industry is experiencing consolidation pressure as major beauty conglomerates like L'Oréal, Unilever, and P&G aggressively expand into medical-grade skincare through acquisitions and new product development. Several trends are reshaping the industry landscape: Customer acquisition costs in beauty ecommerce are increasing, with some DTC brands reporting 30%+ increases in paid media costs, making a well-run physician referral channel increasingly valuable. Meanwhile, the expansion of telemedicine creates new opportunities to blend physician expertise with DTC sales, while regulatory scrutiny of cosmeceuticals continues to intensify. Beyond that, beauty subscription models are growing as consumers seek convenient access to professional-grade products, creating recurring revenue opportunities essential for private equity valuations, while technology is becoming increasingly central to competitive differentiation. Beauty ecommerce trends emphasize AI-driven personalization and virtual diagnostic tools, areas where medical-grade companies can leverage their clinical foundation to develop sophisticated skin analysis capabilities that cosmetic brands cannot replicate. About the Role As my client's new Director of Ecommerce, you'll manage all the complexity that goes with scaling a $50 million P&L in a regulated, physician-dispensed market under private equity ownership. This role requires ... • an exceptional blend of technical platform expertise,, • strategic business acumen, and, • industry-specific knowledge that, frankly, few execs possess. Like I said: Salesforce Commerce Cloud mastery is essential, given that my client's business involves medical-grade skincare requiring sophisticated regulatory compliance, professional channel integration, and complex product configurations that consumer platforms cannot handle. Their $40M-$50M ecom P&L requirement means you'll need a proven ability to manage complex unit economics in competitive beauty markets while meeting institutional investor reporting standards. Sharpen your pencils! Moreover, you'll need to understand the mechanics of premium brand storytelling and know how to translate things like "clinical efficacy" into plain, simple language your customers understand. There's a fine line between maintaining medical credibility and appealing to your target customer's wants, needs, and desires. Don't forget: There are FDA restrictions on therapeutic claims, so you can't just "say anything" in an effort to build trust through scientific validation and professional endorsements. In this role, we are looking for someone with proven experience with conversion rate optimization, omnichannel analytics, and subscription based revenue models. Cross-functional leadership experience is a must, as is a working knowledge of Salesforce Commerce Cloud. Given that you'll have some involvement with private equity operating partners, financial literacy is essential. About the Compensation This is an on-site role, and the client offers relocation. This is not remote, so don't ask about it. (Sorry.) You can plan on this role maxing out at $165,000 base. Depending on where you live, that's a lot of money. If you live in New York, that will be like getting a (very) nice raise. If you live in Atlanta, let's just say you won't be taking this job for the money. You'll be taking it purely because it's an amazing gig. Which it totally is. Just to reinforce the point: This afternoon, I spent an hour on the phone with this role's hiring manager (your new boss), going back-and-forth about the actual cities where I should be recruiting for this position. Certainly New York is one of them. San Francisco is another. Seattle is another. Take a look at the following cost of living numbers I pulled up off of Perplexity.CitySingle PersonFamily of 4Rent (1BR, city center)Rent (2BR)Notable CommentaryNYC$6,389$10,338Not specifiedNot specifiedHighest cost for both singles & familiesSan Francisco$5,897$8,833~$4,869Not specifiedMost expensive US city (housing)Seattle$4,646$7,663~$2,252Not specified3rd most expensive in the US; high housingLos Angeles$4,530$7,417~$2,000~$2,600High cost, but lower than NYC/SF/SeattleAtlanta$3,318$5,861~$1,629~$1,929Considerably more affordableChicago~$2,180Not specified~$2,180~$2,972Moderate to high, but below coastal cities What this Means It means that my target A-player for this position is a rising star who, up to this point in their career, has been entrusted with a lot of responsibility and is looking for an opportunity to live in a sunny climate, working with a smart as hell team, while doing a very high profile job that will get her noticed by a lot of important people. You'll have a ton of opportunity for personal and professional growth, which frankly is the right reason to take any great job. But I thought I would bring this up now because it's not uncommon for me to receive a ton of applications from great candidates to think that once my client meets them, they'll pay more. In this case, that's not likely to happen. I'm just being honest. If you've made it this far in the job posting, then you're obviously intrigued. While you're thinking about it, head over to YouTube and look at some drone footage of the beaches around LA County ... How awesome is that? You could live there! And if you are a rising star in the industry, it will be affordable. But if you have a big family, maybe not so much. You won't believe how much we know about this search ... I spent a ton of time on the phone with the client teasing out exactly what you’ll need to KNOW and DO to hit the ground running in this role. Some of the things I can share with highly qualified candidates include ... • The "real" background requirements for this position, along with the top five things all resumes MUST have to be considered for the role., • The top five problems that exist due to this position being open. These are the little brush fires you will be expected to put out during your first month on the job. Every ecommerce job has these — and this one's no different., • What your average day/week will look like in this role. There's what you read in the standard ecommerce job posting ... then there's reality. We've got the reality., • The leading and lagging KPIs that will determine your success in this role. In a nutshell: How you'll keep score., • The major projects you’ll need to complete by Day 100 to be considered a home-run in this position. We’ve got the lowdown on how you can plug-and-play and drive REAL value in this ecommerce job. I have a massive amount of proprietary intel to share with qualified candidates. My industry research for this assignment exceeds 100 pages! Be sure to TEXT me, Harry Joiner, at (404) 281-2025 for this info. Or simply use the email link when you apply for the role below. Essential Duties And Responsibilities eCommerce Operations • Execute the North American eCommerce strategy aligned with broader business goals and digital objectives, • Manage the direct-to-consumer digital business, ensuring consistent growth in awareness, engagement, and revenue, • Lead initiatives that improve the customer journey from discovery through conversion and retention, • Oversee eCommerce merchandising strategy, promotions, seasonal campaigns, inventory planning, content and analytics, • Build strong partnerships with internal stakeholders (Finance, Marketing, Product Development, Supply Chain, Customer Service) to ensure North American business achieves its goals, • Manage third-party agencies, system integration partners and vendors (developers, subscription platforms, CRO tools, etc.) Digital Execution • Manage and implement an ecommerce roadmap to drive revenue, profitability, and customer satisfaction, • Launch new capabilities with a focus on loyalty, personalization, and content, • Champion the customer experience by improving UX, streamlining journeys, and delivering personalized content, • Identify and integrate emerging digital capabilities to drive differentiation and engagement Data & Analytics • Provide weekly and monthly sales reporting with defined KPIs, • Surface actionable insights using customer surveys and digital analytics, • Test and refine site experiences to improve conversion and retention rates, • Track the ROI of digital investments with clear reporting on customer growth, engagement, and eCommerce performance Performance & Optimization • Use data and testing to identify friction points in the customer journey and prioritize improvements, • Collaborate with Finance to develop budget scenarios tied to sales goals and marketing investments, • Work closely with Planning teams to align inventory with demand, optimize assortments, and ensure product availability, • Provide regular reporting to senior leadership on DTC performance Qualifications • A Bachelor’s degree is required, preferably in a Marketing, Communication or related field; advanced degree preferred., • A minimum of 12 years of experience in eCommerce or digital marketing, preferably in beauty, skincare, or CPG is required, with a minimum of five years in a management role with DTC responsibility., • Proven success scaling an eCommerce business and achieving revenue targets., • Proficiency in Salesforce Commerce Cloud and analytics tools (Google Analytics, etc.)., • Experience with CRM/email marketing (Klaviyo), conversion rate optimization (CRO), and A/B testing platforms., • Strong understanding of digital advertising, SEO, and retention strategies., • Exceptional project management and communication skills., • Passion for skincare and understanding of the beauty consumer a plus. Additional Skills And Abilities Include • Adaptive, responsive individual able to thrive in an extremely fast-paced and dynamic work environment; handles pressures well; adjusts plans to meet changing needs., • A team player who works well with a variety of field-based sales groups, cross-functional teams, brand leadership, global and clinical/retail partners., • Excellent organizational, time and project management skills., • Stay updated with market trends and competitor activities., • Excellent communication and negotiation abilities., • Problem-solving and decision-making capabilities.

Job DescriptionCompany Description Background Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. Brief Description of Principal Activities Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs. Job Description Job Summary The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established, as well as adhering to the mission of St. Joseph Center. ESSENTIAL DUTIES & RESPONSIBILITIES The Case Manager’s key areas of responsibility include: Key Areas of Responsibility: • Provide high quality onsite case management services to residents of specific housing projects. Serve as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenanted living within the community”., • In conjunction with the housing program manager and other case management staff, evaluate individual/families for permanent housing. Assist individuals/families to established eligibility for subsidized housing including the collection of all required documents and completion of all applications. Essential Duties: • Develop professional relationships with clients and maintain a caseload of project-based and/or tenant-based participants, conducting regular face-to-face case management sessions., • Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter., • Conduct initial home visits upon a new tenant lease-up and ongoing quarterly home visits, or more often as determined by need., • Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals. This includes referrals to any needed services including health, mental health, education, and vocational training, serving as an advocate or liaison to other organizations on behalf of the client when needed., • Provide education on topics pertaining to successful housing retention, decrease social isolation, and prevent relapse risks. This includes setting up and transporting clients on various field trips out into the community., • Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement that will help them maintain independent living., • Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for addressing short and long-term housing needs, financial stability, educational, mental health, substance abuse issues, relapse prevention, medical management, vocational training, immigration, legal issues, and any other risk factors that could impede permanent housing of self-sufficiency., • Assist clients with maintaining medication and treatment regiments including accompanying/transporting clients to appointments in the community with health, mental health, and other care providers., • Utilize a harm reduction, client focuses and strengths-based model., • Ensure case notes are entered into the Homeless Management Information System (HMIS) within 48 hours of completing a direct case management service with client, submit notes for review on a weekly basis., • Manage client file organization, ensure appropriate forms are updated as needed., • Respond to urgent requests for assistance from clients and landlords., • Provide new resident orientation., • Develop close working relationships with all collaborating agencies, including property management and landlords., • Participate in all meetings with collaborative agencies, and other community meetings as directed. Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. Qualifications Knowledge, Skills & Abilities: • Bilingual fluency in English and Spanish is preferred., • Must be highly motivated and a self-starter., • Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff., • Must have excellent organizational skills and the capability to work in a fast-paced environment., • Strong knowledge of housing market, housing programs and resources., • Demonstrated knowledge and experience with harm reductions, motivational interviewing, critical time intervention, and housing first., • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), • Ability to use widely supported internet browsers. Experience: • 1+ years of experience providing services to highly vulnerable populations. Education: • Bachelor’s degree from an accredited college or university in social work, human services or a related field; a combination of education and experience may be substituted. Direct Reports: This position has no direct supervisory responsibilities. Computer Skills: • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), • Ability to use widely supported internet browsers. Certificates, Licenses and Registrations: • None required. Travel Requirements: • Access to reliable transportation. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. Additional Information Benefits: Excellent benefits package available. Status: Full time/Non-Exempt At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position. Employment with St. Joseph Center is contingent on completion of satisfactory background check. For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide. St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here. https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Job Description LA’s leading non-profit agency serving the homeless community is looking for a Case Managers Summary The Case Manager under the direction of the Family Interim Housing Program Manager, is responsible for delivering comprehensive case management and program services for an assigned caseload of homeless families enrolled in the Family Crisis Housing Program. The goal of case management is to offer a comprehensive array of services and support that will enable each participant to become self-sufficient and capable of achieving permanent housing. This multifaceted role encompasses outreach and engagement, enrollments, assessments, and service planning, assisting with mainstream entitlement applications, submitting referrals/linkages, locating suitable housing options, addressing stability needs. DUTIES AND RESPONSIBILITIES: · Maintain confidentiality in all matters pertaining to the participants and their families. · Develop effective and trusting professional relationships with participants to facilitate provision of services. · Maintain a caseload of 15-25 participants. Meet participants/head of household at weekly to develop housing plans based upon the housing & service plan that identified barriers. · Complete intakes and provide orientation to new participants and family members including the review of program guidelines and consequences for non-compliance, a tour of the facility, and scheduling case managers appointments. · Adhere to documentation standards set by the program and agency policies, ensuring compliance with HIPAA policies and practices. · Maintain accurate client data in the agency database, Homeless Management Information System (HMIS). · Assist Participants in completing their Housing & Services Plan and Budget within three days of enrollment to the program. · Set-up and maintain well-organized client files that include all the appropriate paperwork in the designated sections. · Submit case notes into HMIS within 24 hours using the DAP (Data, Assessment and Plan) format. · Upload participants’ documentation into HMIS and the participants’ files upon receipt. · Update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services. · Conduct regular (daily/weekly) wellness checks and safety inspections to monitor upkeep, safety and security of the facility/premises and the wellness of all. · Complete and submit incident reports and behavioral contracts for program violations. · Provide follow-up of incident reports/behavior contracts to address underlying behavioral issues that prevent the participant from adhering to program guidelines. · Coordinate with participant and other individuals to implement a life skills curriculum for Participants that includes anger management, stress management, self-advocacy, parent education, employment, money management, housing search, housekeeping, relapse prevention, health and wellness, nutrition, and building healthy relationships, etc. · Identify resources for Interpreters for those participants who are non-English speaking. · Respond to participants’ concerns, complaints, and inquiries in a timely manner. · Comply with Program Policies regarding reporting incidents of child and elderly abuse, verbal and physical assault, suicide, and homicide to the proper authorities. · Utilize evidence-based practices, including intensive case management, motivational interviewing, harm reduction, and trauma-informed care, in service delivery to assess participant’s issues, needs and progress and to provide client centered services to stabilize their permanent housing. · Input bed attendance/services into HMIS daily before 10am; for the participant who physically resides in the facility. · Provide follow-up of incident reports involving participants to address underlying behavioral issues that prevent the individual from adhering to program guidelines. · Use interviewing techniques and other problem-solving skills to assess participant’s issues, needs and progress. · Complete/submit Exit and Terminations Plans in a timely manner. · Coordinate with staff to identify facility and program issues and exercise problem solving skills to resolve them. · Prepare and submit reports in accordance with program requirements and agency policies. · Assist participants to build upon their strengths and recognize their needs in a respectful manner. · Refer participants to appropriate services (e.g., health, mental health, benefits, etc.). · Transport participants to various appointments, unit viewings, events, as needed. · Be knowledgeable and obtain community resources and refer participants as needed. · Work with employment services and provide community resources to assure that participants are linked with services such as employment, education, benefits, health, tutoring and/or mentoring as appropriate. · Attend training that increases knowledge of effectively meeting participants’ needs (including co-occurring disorders, harm reduction, and housing first model). · Attend and participate in all required staff meetings, weekly supervision meetings and in-service training. · Work collaboratively with community support providers; Los Angeles Homeless Services Authority, Housing Navigators, DPHS, Housing Authority of the City of Los Angeles, Department of Mental Health, Department of Public Social Services, Los Angeles Unified School District, Work Source Centers, Leasing Teams, Landlords, etc. · Respond to calls and emails in a timely manner. · Engage and educate landlords/property owners about Agency programs to foster housing opportunities for participants. · Work some weekends and evenings and the ability to respond to crisis situations as necessary. · Maintain appropriate boundaries; and adhere to the agency’s Code of Ethics and Core Values. Experience, Education, Skills, and Abilities: · 2+ years of Case Manager or similar experience working with homeless individuals and families. · Associates degree in Social Services preferred. · Working knowledge of Microsoft Word, Excel, and other database programs. · Experience using HMIS a plus. · Knowledge of resource development, case management, and documentation. · Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. · Ability to communicate effectively, both written and orally. Great organization, team and opportunity. Company DescriptionWell-Known Non-Profit Agency serving the homeless communityWell-Known Non-Profit Agency serving the homeless community

Job DescriptionDescription: SUMMARY Under the direction of the Director of Housing, the Senior Project Manager is responsible for all activities related to the development of at least three affordable multifamily housing developments. Essential Duties The Senior Project Manager will manage at least three (3) projects through the development process. Manage all aspects of the housing development process from site selection through predevelopment, construction, and permanent conversion until the project is transferred to property and asset management. Generally, the Senior Project Manager will manage the more complex and challenging projects within the development group’s pipeline with minimal direction. This will consist of: • Evaluating prospective development sites; processing land use approval., • Supervising the design of the project to ensure consistency with ACOF’s design criteria, programmatic goals, and feedback from senior management, property management, asset management, and services., • Securing and closing all acquisition, predevelopment, construction and permanent financing;, • Monitoring construction progress, payments during construction, and the construction budget., • Transitioning the project and all pertinent documents and information to Asset Management, Property Management, and Services., • Independently preparing project proformas and assessing the financial feasibility of proposed supportive housing developments while taking regulatory requirements and underwriting guidelines of the proposed funding sources into consideration., • Tracking project expenses and managing the predevelopment and construction budgets to ensure the project stays within budget and complies with all lender requirements., • Negotiating financing terms, loan agreements, and partnership agreements with equity partners and project lenders., • Preparing and managing projects’ development timelines, driving project tasks, and managing project consultants/vendors to keep the project on track., • Assembling and managing the project team including: selecting outside vendors, negotiating and preparing contracts, overseeing vendors’ performance, ensuring proper communication and coordination across the team, and monitoring compliance with contract terms., • Ensuring accurate, timely and strategic communication with the project team, consultants, architects, partners, lenders, investors, community stakeholders, other departments within ACOF, and ACOF’s senior management., • Working collaboratively with the services, property management, and asset management departments to coordinate lease-up and occupancy as well as obtain feedback on project designs, programming, targeting, unit mix, operating and services budgets and staffing, and operations related documents., • Serve as single point of contact for projects on development related issues for all entities involved with the affordable housing project., • Garnering community and political support by identifying stakeholders, assessing stakeholder interests, meeting with stakeholders, preparing presentations and other documents as necessary, attending and/or organizing meetings with stakeholders., • Independently preparing accurate funding applications that meet applications requirements on time., • Other duties as assigned.Requirements: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation of these guidelines. To perform effectively in this position, the Senior Project Manager must have: • Four (4) years’ experience as a Project Manager directly managing low-income housing tax credit projects., • Four (4) years’ experience preparing proforma financials for low-income tax credit housing developments., • Ability to prepare a proforma for an affordable housing development from scratch., • Prepared a minimum of four (4) funding applications for local, state or federal funding for low-income housing tax credit projects, including at least one (1) low-income housing tax credit application as the lead Project Manager., • Closed construction financing for at least two (2) low-income housing tax credit projects as the Project Manager., • Closed permanent financing for at least two (2) low-income housing tax credit projects as the Project Manager., • Directly performed due diligence, site feasibility analysis, and financial feasibility analysis for at least two (2) affordable housing development sites., • Negotiated loan terms and letters of interest with tax credit investors, construction lenders, and permanent lenders., • Negotiated and assembled at least two AIA contracts for architectural services and ground up construction., • Experience presenting at two (2) community meetings or public hearings., • Ability to research and analyze the relative costs, benefits, and risks of potential problems or options and to determine the most appropriate course of action., • Strong organizational and analytical skills along with problem solving abilities., • Ability to coordinate financing closings with various lenders, investors and agencies., • Ability to work effectively with peers and public and private lenders., • Ability to work in high pressure, deadline driven environment and requires the ability to quickly adjust to changing priorities and demands., • Proficiency in Microsoft Office Software (Word, Excel, Project and Outlook, • Valid California driver’s license., • Ability to meet California minimum and ACOF insurance requirements., • Access to a personal vehicle to be used to conduct ACOF business. PREFERRED QUALIFICATIONS • 5+ years of experience as a project manager., • Experience preparing several City of Los Angeles Housing Department or Los Angeles Community Development Authority, 4% and 9% low-income housing tax credit, State of CA Housing and Community Development capital financing applications., • Experience negotiating purchase and sale agreements for site acquisition., • Closed construction financing for at least 3 low-income housing tax credit projects as the lead project manager., • Experience project managing projects involving resyndication/financial restructuring or rehabilitating apartments with tenants in place., • Strong knowledge of financing sources available for affordable housing in California., • Bachelor’s/Graduate Degree in related field; e.g. urban planning, business, real estate development.

Job Description VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. PAY RATE: $28.30 - $29.79 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Reporting to the Community Property Manager, the Property Manager Assistant I must, first and foremost, be sensitive to the needs and particular lifestyle challenges of the Ballington Plaza community and be able to communicate effectively with people from all walks of life. This position requires the ability to work flexible hours Must have property management experience. DUTIES AND RESPONSIBILITIES • Coordinating apartment turnover and assuring apartments are returned to rent-ready condition, assist Community Property Manager prepare eviction proceedings, • Overseeing work performed by maintenance staff; coordinating the completion of work orders based on resident requests for maintenance, • Maintaining work records including organization of work orders, • Overseeing security staff; maintaining documentation and incident reports, able to resolve unexpected problems as they arise, • Working with the Property Manager to follow-up on complaints and reported incidents, • As directed, investigate and document all complaints and reported incidents, • Work with property manager to coordinate security services to ensure premises are secure., • Work with property manager to ensure premises and parking area is in compliance and safe., • Other duties as assigned ESSENTIAL DUTIES • Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment., • Oversee all work performed by maintenance staff, coordinate completion of work orders, • Coordinate apartment turnover, ensuring apartments prepared for residents, support eviction proceedings as directed by Community Property Manager, • Maintain work records and work orders, • Coordinate and oversee facility security staff, resolve unexpected problems, • Follow-up all resident complaints and incident reports, inspect and investigate as directed by Community Property Manager, maintain report log and related documents., • Other duties as required and may be subject to change MANDATED REPORTER As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. EDUCATION: • High School Diploma or GED EXPERIENCE: • Minimum 2 years of experience in property management, • Some supervisory experience guiding and overseeing staff. PREFERRED QUALIFICATIONS: • Associates Degree Property Management or related discipline, • Experience with Housing Authority procedures and documentation a plus., • Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description:\n\nJob Overview: The General Services Administration (GSA) Public Buildings Service (PBS) manages a diverse real estate portfolio of approximately 1,600 federally owned buildings and 6,500 leased facilities across the U.S. and territories. The real estate portfolio includes federal office buildings, courthouses, land ports of entry, federal campus facilities, laboratories, and warehouses. This position is part of the Facility Risk Management Division (FRMD) of the GSA PBS Office of Facilities Management (OFM). The FRMD is responsible for GSA’s industrial hygiene, environmental compliance, facility safety, and fire protection programs, which help to provide safe and healthy workspaces to federal tenants, occupants, and visitors across GSA’s building portfolio. The Safety and Occupational Health Specialist will be responsible for tasks and projects assigned by the FRMD Director or their designee. In general, the Safety and Occupational Health Specialist will support the overall management of the National Safety and Occupational Health Program. The National Safety and Occupational Health Program includes the following program areas: Based on the needs of the position, occasional travel may be required to conduct field inspections or attend meetings. programs related to their space or to buildings/facilities housing their operations. (3) accidents for which prior analysis of the hazards or development of control and preventive measures have been unsuccessful. Occupational Safety and Health (OSH) compliance, including Construction safetyElectrical safety Fall protection / walk-working surfaces Confined space Occupational health and environmental control (noise, ventilation, non-ionizing radiation) Machinery and machine guarding Personal protective equipment (PPE) Medical surveillance Job hazard analysis Accident prevention and investigation Ammunition and explosives safety Hazardous materials / hazard communication Health and safety audits and risk management surveys Provides expert advice, guidance, troubleshooting and technical assistance to management officials, agency heads, staff members, buildings managers, employees and visitors on all issues related to the diverse range of safety and occupational health matters that arise, including but not limited to, accident investigation, building inspections, policy implementation and interpretation, OSHA regulations, injury reporting and occupational safety, crossing business, divisions and project lines. Using mastery of the OSH programs, serves as a national subject matter expert in matters relating to occupational health and safety matters for GSA. Provides expert advisory and consulting services to employees and managers at all levels in occupational safety and health matters and provides options to resolve the problems presented, many of which are highly complex in nature and impact critical projects or important operating issues. Provides expert advice, guidance and policy interpretation and implementation to improve building safety and reduce and/or prevent accidents and injuries. Implements all national policies and, as necessary, develops national guidance, training or operating procedures to facilitate understanding of this program. Analyzes and maintains all OSH related training information, training needs and develops training/curriculum based on regulatory changes or anticipated program needs to improve or enhance OSH knowledge. Develops, directs and conducts a safety education program to fulfill employee training/continuing education requirements for the diverse GSA workforce engaged in various aspects of the Agency's business. Develops and delivers training in building operations and construction safety for GSA, that are accepted for continuing education credits for GSA employees. Participates in accident investigations in GSA controlled facilities when potentially hazardous or unknown substances are involved. Operates as a national expert and resource to develop or revise policy, address new OSHA regulations or proposed legislation which could impact GSA mission accomplishment, troubleshoot unprecedented safety situations, research and resolve the most complex safety problems facing GSA nationwide through collaboration and use of expert of analytical skills, and share best practices. Manages, plans, develops, coordinates, and administers the internal GSA employee OSH program elements such as OSH inspections, record keeping, reporting and training. Manages, plans, coordinates, develops and administers the GSA OSH program to assist Federal agencies in carrying out their duties under Section 19, of the Occupational Safety and Health Administration (OSHA) Act, Executive Order 12196, and 29 CFR 1960. Manages OSH Act compliance, administering implementation of provisions of the OSH Act, Executive Order 12196, and OSHA program regulations within the context of GSA's internal occupational safety and health responsibilities. This includes participation in GSA OSH committees. Serves as consultant to GSA and tenant agency personnel on OSH problems and Serves as a consultant to GSA and tenant agency personnel on safety problems and programs related to buildings and facilities under the control of GSA. Coordinates the Accident Prevention Program for GSA. Investigates major facility safety and health incidents to determine cause, contributing factors and measures to prevent recurrence. Advises management, workers, and unions in GSA and other federal agencies on technical matters involved in accident prevention. Develops and/or prepares policies, handbooks, action memorandums, directives, standards and other guidance, which includes changes to OSH Policies, to assist PBS field staff. Coordinates intensive efforts to achieve new safety techniques and standards for problems of an exceptionally difficult nature, e.g. (1) significant, new or emerging occupations, work processes or functions; (2) disagreement or controversy among subject matter experts about the need for, and means of, controlling hazards; and Manages the overall program to reduce off-duty accidents, with special emphasis on prevention. Maintains close working relations with various safety groups (e.g., National Safety Council, the Federal Safety and Health Council, and the American Society of Safety Professionals). Promotes educational campaigns using posters, pamphlets, and literature through line supervisors and employees to practice mishap prevention procedures for off-duty activities such as boating, biking, camping, food and drug safety and operation of vehicles. Prepares solicitation documents, incorporating special provisions and revising the scope of work when required; reviews and analyzes specifications to ensure adequacy. Recommends revisions to specifications and develops and implements special clauses and provisions for unique procurements as required. Ensures all the recommendations on approved construction and building alteration plans, drawings, and building alteration plans, drawings, and specifications in the area of safety and occupational health are incorporated into projects to obtain compliance with standards to minimize risk to human life and damage to property. Determines portions of the building inventory to be surveyed. Schedules and coordinates survey activities with field office staff. Conducts scheduled and unscheduled comprehensive technical surveys of various facilities and construction types, housing offices, warehouses, laboratories, shops and computer rooms under the control of GSA, to evaluate OSH programs and requirements, including detection of actual physical hazards and potential hazards. As a result of surveys and investigations, prepares comprehensive reports detailing deficiencies or hazards uncovered. Formulates recommendations to correct the hazard or deficiency. Provides cost estimates for implementation of required recommendations or changes. Prepares, or ensures preparation of abatement plans, actions and follow-ups to ensure hazards or deficiencies noted during surveys or inspections, or officially reported to the section branch by the tenant reports or OSHA, are corrected or programmed for correction. Ensures that all Agency reports of unsafe or unhealthy conditions are resolved prior to renegotiation by the responsible operating office. Investigates official tenant agency reports of unsafe or unhealthy conditions. When requested, determines the suitability of building environments utilizing specialized instruments consisting of an Oxygen Indicator, Sound Level Measuring Set, Combustible Gas Indicator, Velometer, Precision Gas Detector, Drager Multi Gas Detector, Monitaire Sampler Kit, Gravimetric Dust Sampling Kit and a Gravimetric Dust Sampling Kit and a Gravimetric Pump Calibrator. Supports the health and safety risk management survey program, to include: reviewing survey reports; monitoring completion of scheduled surveys; recommending technically sound, cost-effective corrective actions to address survey findings; developing instructional guidance to support implementation of corrective actions; and approving completed corrective actions. Tracks and provides progress reports on project tasks assigned by the FRMD Director or their designee. Represents GSA in meetings and negotiations with internal and external stakeholders (e.g., tenant agencies, regulatory agencies, union representatives) to serve as a subject matter expert and ensure Safety and Occupational Health requirements and the interests of GSA are adequately represented and considered. Supports the FRMD with records management by collecting, organizing, and managing Safety and Occupational Health data, reports, and other records in designated file storage platforms and enterprise applications. Stays abreast of the latest developments in the Safety and Occupational Health field and monitors new laws, regulations, standards, and best practices for application within GSA. Conducts other duties as assigned by the FRMD Director or their designee in furtherance of the National Safety and Occupational Health Program and Facility Risk Management Division objectives. Minimum Qualifications: Management (IHMM) is preferred.The incumbent must have a bachelor’s degree in the safety or occupational health fields (safety, occupational health, industrial hygiene) or degree in other related fields that included or were supplemented by at least 24 semester hours of study from among the following (or closely related) disciplines: safety, occupational health, industrial hygiene, occupational medicine, toxicology, public health, mathematics, physics, chemistry, biological sciences, engineering, and industrial psychology. The incumbent must have a minimum of 5 years of relevant work experience, in scientific or technical work that provided an understanding of the basic principles and concepts of the safety and occupational health field. A certification (e.g., CSP) from the Board for Global EHS Credentialing (BGC), Board of Certified Safety Professionals (BCSP), or Institute of Hazardous Materials The incumbent must have expert knowledge of safety and occupational health concepts, principles, laws, regulations and precedent decisions which provide the capability to recommend substantive program changes or alternative new courses of managerial action requiring the extension and modification of existing safety and occupational health management techniques critical to the resolution of safety and occupational health management problems. The incumbent must have knowledge sufficient to serve as a technical authority on occupational safety and health matters and to make significant far reaching recommendations in the development, interpretation or application of the Agency's safety and occupational health policies and critical program criteria. The incumbent must have expert knowledge of policies, practices procedures, techniques and codes dealing with occupational safety, building construction methods, environmental and hazardous materials, industrial processes and safety systems sufficient to enable the specialist to conduct surveys and inspections of construction sites, work places and operations, and to identify and evaluate occupational hazards, compliance of work practices, safety conditions and operations with applicable safety and health and occupational safety codes, regulations and criteria. The incumbent must have technical skill and ability to read and interpret engineering design drawings and specification sufficiently to ensure that proposed safety and health features adequately protect the occupants and visitors of GSA owned/operated buildings The incumbent must have highly developed skills in oral and written communication to: present sensitive recommendations to managers and executives; motivate field staff to implement safety policy requirements and initiatives; articulate technical subject matter to a non-technical audience; and represent the agency to external audiences such as federal customer agencies). The incumbent must have excellent organizational skills and attention to detail.The incumbent must have comprehensive and extensive knowledge of a wide variety of complex and hazardous work operations and conditions associated with and found in vehicle repair facilities, hazardous and flammable materials storage, warehousing and materials handling operations, records storage, automated data processing facilities, boiler plants, and all phases of building construction which enables the specialist to detect hazards, analyze accident and incident data, observe operations to determine if construction, work processes and equipment operations are consistent with applicable safety criteria. The incumbent must have expert knowledge and expertise necessary to make independent judgments and decisions on existing circumstances, to develop new procedures or techniques on resolving hazardous or unsafe equipment or work operations, construction practices and recommending control measures and techniques to reduce or eliminate potential for injuries, accidents, mishaps, control unsafe environmental working conditions, and specifying control measures to protect employees and property. Many issues encountered due to the aging building inventory, unique prior fixes or other extenuating circumstances regularly contribute to decisions in this area being unprecedented in nature. Limitations: Duties performed by this professional shall be reviewed and approved by a GSA Program Manager. Employee Benefits: We believe in taking care of our employees so they can perform their best work. Our benefits include:Competitive health, dental, and vision coverageRetirement savings plan with employer contributionPaid time off to rest, recharge, and take care of what matters mostSupport for your growth through training and development opportunitiesShort and Long Term Disability PlansFlexible Spending AccountA collabor

Job Description:\n\nORGANIZATION OVERVIEW Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness, and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of the Director of Community Housing and Alumni Support, the THP-Plus Case Manager is responsible for the evaluation, placement, and assessment of prospective and enrolled eligible young adults participating in the Transitional Housing Plus Program (THP-Plus). The target demographic includes young adults (18-24) who have been emancipated from foster care (including those supervised by the Juvenile Probation). The goal of the THP plus program is to offer housing and supportive services in a safe living environment, while helping participants develop the life skills needed to live independently. Program participants are eligible to participate for 36 cumulative months or until the age of 25, whichever comes first. THP-Plus Case Manager will work with young people to ensure success in securing stable housing, employment, education, health and wellness, and circles of support or permanent connections. Other support services might include, but is not limited to: transportation assistance, development of daily living skills, counseling and mental health services, and obtaining vital documents. The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California. ESSENTIAL FUNCTIONS Provide high quality support and develop positive relationships with residents and off-site clients through effective utilization of the Covenant House California case management system; which includes: Conducting Initial Intake: Welcome youth to the program; Review initial intake documentation completed by receiving party Completing a Full Intake Assessment: Review and complete the Intake/Assessment within 3-7 days and support the young person in identifying and accessing relevant resources. Developing, Implementing, and Managing an Individual Service Plan (ISP): Success Plan (Housing Plan): Developed within 30 days of intake and update every 30 days thereafter in both HMIS and ETO systems. Wellness Survey: Complete every 30 days. Conduct regular home visits by driving to meet youth at their residences as required to provide case management support and ensure ongoing engagement - monthly for offsite, and weekly for onsite. Maintain a calendar of the youth’s work schedule, appointments, etc., in conjunction with the case plan; Develop and maintain knowledge of and connection to community resources; Make appropriate referrals for services within CHC and to community agencies; Engage in positive transition planning with the youth. Developing, Implementing, and Managing a Transition Plan: Directly help the identified youth by supporting them in locating and visiting housing options, filling out housing applications, conducting housing habitability standards evaluation and complete required documentation; Providing mediation with landlords and neighbors; Providing written information about landlord/tenant rights and responsibilities; Reviewing and understanding the requirements of the lease; Obtaining, interpreting, and correcting (as needed) rental and credit history; Developing a household budget and reducing expenses to the extent possible; reducing or re-negotiating debt and/or obtaining other consumer credit counseling assistance; Providing information and referral to employment and free or reduced-cost goods and services. Partner with community and partnerships to negotiate and support payment of security deposits, utility assistance, rental assistance, furniture needs, and other housing costs as appropriate to the situation. Maintain Timely, Accurate, and High-Quality Documentation: Monitor and document regular progress of youth’s case plan and maintain case management files for all youth (HMIS and ETO) assigned to his/her case load. Case Notes: Document case notes in the system at least once per week to reflect services provided and participant progress. Monitor program outputs and ensure that program outcomes are met and that there is complete documentation specific to external grants as required. Document pertinent information in Critical Incident Reports, Wellness Surveys, engagement touchpoints, Follow-Up forms, etc., as necessary. Attend Department Case Review Meetings: Prepare and present assigned cases at case review meetings. Participate in weekly one-on-one check-ins and case management meetings with your immediate supervisor to receive guidance, support, and accountability. Group Facilitation: Facilitate or support group activities with youth on a regular basis. Facilitating group case management meetings, which might include mediations and crisis intervention, as necessary to ensure the safety and cleanliness of the living environment and communal areas. Be on time and present for assigned shifts as well as all scheduled meetings, including off-site community collaborative meetings, staff meetings, and training. Attend and complete all required and mandatory trainings assigned by (but not limited to) the following organizations: Covenant House California (CHC), Covenant House International (CHI), the Centralized Training Academy (CTA), the Los Angeles Homeless Services Authority (LAHSA), and the Department of Children and Family Services (DCFS), etc. Adhere to all Covenant House California (CHC) policies and procedures in accordance with the Interim Housing Scope of Required Services. Perform duties as assigned by the Director of Community Housing and Alumni Support (or delegate) to meet the needs of youth and ensure adherence to the program expectations. This includes, but is not limited to: Ensuring the cleanliness and safety of the living environment Providing crisis intervention, as necessary. Providing back up support and coverage for other direct care positions (e.g. Residential Services, Support Center, etc.) JOB REQUIREMENTS EDUCATION: A Masters degree in a behavioral science from an accredited graduated school as defined in Section 94302 of the Education, or a graduate program approved by the California Private Post-Secondary and Vocational Education Bureau. EXPERIENCE: Experience in a public or private child welfare social services setting, and/or specific experience working with transition age youth who are 16 to 24 years of age preferred. Experience with youth experiencing homelessness, mental illness, or system involvement. Previous experience with Title 22 regulations a bonus. Demonstrated leadership and program development experience are preferred. At least one year of administrative experience or supervisory experience over social work, childcare, or support staff providing direct services to children in an agency or in a community care facility with a licensed capacity of six or more OR at least two years of employment as a social worker, in an agency serving children or in a group residential program for children in an agency or in a community care facility with a licensed capacity of six or more. KNOWLEDGE: Working knowledge of Housing First model, Trauma Informed Care, principles of harm reduction and positive youth development. Knowledge of adolescent development, case management, crisis intervention, and community resources. Awareness and sensitivity to the needs of youth experiencing homelessness and human trafficking. SKILLS: Must be a self-starter and team player with the ability to work collaboratively with other staff. Excellent written and verbal communication skills, including the ability to speak effectively in public to effectively represent CHC in the community. Must be able to work independently as well as part of the interdisciplinary team. Ability to accurately and professionally represent CHC in the community by building relationships and communicating effectively verbally and in writing with young people, property owners/managers, vendors, partners, community members, and the general public. Communication with (and about) young people must reflect a “strength based” and “trauma informed” approach. Must have good organizational skills and time management. Strong computer skills and knowledge including word processing, spreadsheets, email, calendar, and ability to utilize database operations for data entry, reporting, and research. Bi-lingual English/Spanish strongly preferred. TRANSPORTATION: Must have and maintain a valid California Driver’s License, reliable and efficient transportation, and a good driving record. Meeting clients for off-site appointments utilizing personal vehicle and/or providing transportation to residents and staff via company vehicles may be required. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Facility consists of both general business office environments and communal residential shelter environments. Must be able to lift up to 40 lbs. on occasion. Must be able to bend, sit and stand for prolonged periods of time; and to navigate stairs on a daily basis. While performing the duties of this job, the employee may work occasionally in outside weather conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. SCHEDULE: Full-time 40 hours per week. Some evening, weekend, and/or holiday work may be required. SUPERVISORY DUTIES: This position does not perform supervisory duties; however, this position may be asked to facilitate team meetings and/or provide training to other team members. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effectively both orally and in written form. We Are an Equal Opportunity Employer Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-323-461-3131, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at HR@covca.org. If you are experiencing issues submitting your application and accompanying materials, please email HR@covca.org.

Engagement, Interim Housing, Housing Location, and Housing Stabilization teams), and external systems that include developing relationships with the Housing Authority, ODR, DMH, community partners and resources, landlords, and property owners and managers (e. Develops and maintains inter-agency and

Knowledge of principles and practices of public administration, research, methods and techniques; statistical and systems analysis; project planning and design; agency organization, operation, policies and objectives; oral and written communication skills; applicable sections of federal, state and l

HACLA has built a strong reputation for excellence; since 2020, HACLA has been one of the largest developers of affordable housing in the City of Los Angeles and has acquired nearly one billion dollars of property across the City. The Development Services Department manages HACLA's key real estate a

Competent with Microsoft Office products including of a variety of data processing and spreadsheet software as well as web browsers and basic office machinery;. Must be able to communicate effectively with various types of customers;. First Level Review of Rent Comparability Studies;.

Job Description Hope Mission Statement The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary Getting into housing is rarely simple for someone who has been unhoused. The system is complex, the barriers are real, and the process demands persistence from people who are already exhausted. The Housing Navigator makes that process possible. Reporting to the Program Manager, the Housing Navigator provides field-based housing services to people moving from homelessness into permanent housing. This role works directly with participants to assess their needs and build individualized housing plans. It guides them through every step — from applications and vouchers to move-in and stabilization. It also means building relationships with landlords, property managers, and housing providers to expand available options for the people HTM serves. The Housing Navigator works across multiple housing programs including Section 8, VASH, DHS Housing for Health, and time-limited subsidies. This requires knowing how each program works — not just in theory, but in practice. The role calls for strong people skills, solid systems knowledge, and the ability to maintain trust with participants who have often been let down before. Success is not measured by activity. It is measured by whether people get housed — and stay that way. Responsibilities Participant Engagement & Assessment Engage participants in housing-focused case management and build trusting, effective working relationships Conduct assessments to determine appropriate permanent housing interventions and individual service needs Provide housing readiness support including assistance with documentation, applications, and eligibility requirements Monitor participant progress toward housing goals through regular, consistent follow-up Housing Navigation & Placement Assist participants with housing voucher applications through LAHSA, Public Housing Authority, and related programs Support housing search activities and identify best-fit placement options based on individual participant needs Navigate participants to permanent housing placements including Time-Limited Subsidy (TLS), DHS Housing for Health, Housing Choice Voucher (Section 8), Tenant-Based and Project-Based Supportive Housing, VASH, shared housing, SROs, and low-income housing options Coordinate move-in assistance resources including deposits, furniture, and other housing supports as available Planning, Documentation & Collaboration Develop and maintain a Housing & Services Plan (HSP) for each participant with clear, individualized goals oriented toward permanent housing Maintain complete and accurate participant files including assessments, housing plans, case notes, applications, vouchers, lease agreements, and exit documentation Enter and maintain required data in HMIS; ensure all documentation meets program and funder requirements and is updated within required timeframes Meet performance outcome targets established by applicable LAHSA and funding contracts Connect participants to community resources that support housing acquisition and stability including legal aid, credit repair, and tenant rights services Build and maintain professional relationships with landlords, property owners, sober livings, and housing providers to expand available housing options Collaborate with internal HTM programs, external service providers, and partner agencies to support participant housing progress Apply de-escalation and mediation techniques to support participants through conflict Participate in team meetings, trainings, case conferencing, coalition meetings, and homeless services meetings Operate in field-based settings with frequent community engagement; support navigation services across multiple housing models and programs Uphold all Hope the Mission and funder rules, regulations, and policies Perform other duties as assigned Requirements Valid California driver's license with an acceptable motor vehicle record qualifying for HTM's commercial insurance coverage. Reliable personal transportation and proof of vehicle insurance. Ability to work in field-based settings across multiple locations throughout Los Angeles County. Ability to lift up to 25 lbs. and perform the physical demands described in the job description. Compliance with HIPAA standards and all HTM company policies. Legal authorization to work in the United States. Qualifications Bachelor's degree in Social Work or a related field preferred; equivalent experience considered. Minimum 3 years of experience working with people experiencing homelessness or similar populations. Knowledge of Housing First, Harm Reduction, and Trauma-Informed Care principles. Knowledge of HUD guidelines and subsidized housing programs including Section 8, VASH, DHS Housing for Health, TLS, and related voucher programs. Experience with HMIS or similar data systems. Bilingual English/Spanish preferred. Skills Housing navigation and placement across multiple housing models and subsidy programs. Case management, including assessment, housing plan development, and ongoing participant follow-up. Relationship-building with landlords, property owners, sober livings, and housing providers to expand available housing options. Advocacy and problem-solving on behalf of participants navigating complex housing systems. De-escalation and conflict mediation in high-stress or crisis situations. Accurate and timely documentation in HMIS and participant case files in compliance with funder requirements. Cultural humility and ability to work effectively with diverse populations. Clear written and verbal communication, including reporting and cross-agency collaboration. Proficiency in Microsoft Office Suite. Ability to manage a complex caseload independently with minimal supervision. Mandatory Requirements Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite. Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy. Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record. Legal Eligibility to Work – Candidates must provide proof of legal authorization to work in the US. Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards. Must have reliable transportation. Must have proof of vehicle insurance coverage. Must have a valid CA drivers license. Physical, Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, information by means of the spoken and written word; drive vehicles in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be periodically subjected to outside environmental conditions. The employee may work in proximity to service animals and emotional support animals; use a desktop and/or laptop computer; various office machines. Complete all required forms in personal writing. Work Environment The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the participants’ use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure or in crisis intervention. EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training. HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Full-time position; Morning shift: 8am-4:30pm

Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Job Description Hope Mission Statement Code PGM029 The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary The Housing Navigator provides housing-focused, field-based services to individuals experiencing homelessness as they transition into permanent housing. This role is responsible for identifying appropriate permanent housing opportunities, supporting participants through housing search and placement processes, and coordinating services that promote housing stability. The Housing Navigator works closely with participants, landlords, property managers, and service providers to ensure successful housing placements. Services are delivered using Housing First, Harm Reduction, and Trauma-Informed Care principles, with an emphasis on individualized planning, advocacy, and system navigation. Level I Duties and Responsibilities Engage participants in housing-focused case management and build effective, trusting relationships. Conduct assessments to determine appropriate permanent housing interventions and service needs. Provide housing readiness support, including assistance with documentation, applications, and eligibility requirements. Regularly follow up with participants to monitor progress toward housing goals. Level II Duties and Responsibilities Assist participants with housing voucher applications, including LAHSA, Public Housing Authority (PHA), and related assessment requirements. Support housing search activities and identify best-fit housing placement options. Navigate participants to permanent housing programs and placements, including but not limited to: Time-Limited Subsidy (TLS) DHS Housing for Health Housing Choice Voucher Program (Section 8) Tenant-Based and Project-Based Supportive Housing Veterans housing programs (e.g., VASH) Shared housing, SROs, and low-income housing options Coordinate move-in assistance resources such as deposits, furniture, and other housing supports when available. Level III Duties and Responsibilities Develop and maintain a Housing & Services Plan (HSP) to guide participants toward permanent housing and individualized goals. Maintain accurate and complete participant files, including assessments, housing plans, case notes, housing applications, vouchers, lease agreements, and exit documentation. Enter and maintain required data in HMIS and ensure documentation meets program and funder requirements. Connect participants to community resources that support housing acquisition and stability (e.g., legal aid, credit repair, housing rights). Build and maintain professional relationships with landlords, property owners, sober livings, and housing providers to expand housing options. Collaborate with internal HTM programs, external service providers, and partner agencies. Participate in team meetings, trainings, case conferencing, coalition meetings, and homeless services meetings. Meet performance outcomes required by applicable LAHSA and funding contracts. Use de-escalation and mediation techniques to support participants through conflict. Uphold all Hope the Mission and funder rules, regulations, and policies. Perform other duties as assigned. (Location Specific or Nuanced Responsibilities ) Operate in a field-based environment with frequent community engagement. Support navigation services across multiple housing models and programs. Preferred Qualifications Strong housing navigation and case management skills Excellent problem-solving and critical-thinking abilities Strong advocacy and relationship-building skills Effective verbal and written communication Ability to manage time, prioritize tasks, and meet deadlines Comfort working independently with minimal supervision Cultural humility and ability to work with diverse populations Required Qualifications Bachelor’s degree in Social Work or related field or a minimum of three (3) years of experience working with individuals experiencing homelessness or similar populations Knowledge of Housing First, Harm Reduction, and Trauma-Informed Care principles Knowledge of HUD guidelines and subsidized housing programs Proficiency with Microsoft Office Suite Proficiency in HMIS or similar systems Valid CPR/First Aid certification or ability to obtain within 30 days of hire TB clearance required Valid California driver’s license required Mandatory Requirements: Employment eligibility verification Ability to travel locally within Los Angeles County Completion of required agency, program, and funder trainings Physical, Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, information by means of the spoken and written word; drive vehicles in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be periodically subjected to outside environmental conditions. The employee may work in proximity to service animals and emotional support animals; use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the participants’ use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training. HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Code PGM029 Monday - Friday; 8:00am - 4:30pm

Job Description Location: Los Angeles, California Salary: $73,000 - $75,000 PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION Please note this is a Temporary position from 3 to 6 months in length Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Program Summary The Permanent Supportive Housing (PSH) - Project Based program is funded by the Los Angeles County Homeless Services & Housing (HSH) and serves individuals experiencing homelessness who have a chronic medical/mental impairment, illness or physical disability. The goal is to transition individuals out of homelessness and into permanent housing to obtain stability in all areas of their lives. Services take place within residential communities for individuals who are experiencing homelessness and eligible for on-site PSH services at a Project Based Voucher community. Position Summary The Program Supervisor will directly supervise and provide clinical support for up to (5) PSH Case Managers. The Program Supervisor will cultivate the talent of the team to provide high quality support to clients and partners and employ a “whatever it takes” approach to services. The Program Supervisor may also carry a caseload of 1-10 clients dependent on program need. Position Responsibilities • Supervise up to (5) Case Managers, which includes weekly or bi-weekly supervision meetings as well as ongoing clinical support and guidance., • Provide support to site based Resident Services Coordinator, as needed., • Provide crisis intervention as needed and participate in an on-call rotation with other supervisors., • Periodically travel between site-based projects in region., • Process and accept referrals from HSH, • Conduct assessments to determine clients’ eligibility for the program and evaluate clients’ needs and strengths., • Develop and implement, in collaboration with clients, individualized case management care plans that identify short and long-term goals., • Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention efforts., • Provide education to clients on tenant rights and responsibilities, eviction prevention counseling and advocacy., • Meet with clients frequently and regularly, both in the home, community, and office., • Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, to strategically address clients’ needs., • Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc., • Participate in case conferences to review clients’ progress and address any challenges., • Collaborate and communicate with all HSH and other partners on a regular basis., • Build and maintain partnerships with community organizations, service providers, public entities (such as local Housing Authority, Los Angeles Homeless Services Authority) and onsite property management to ensure that clients have access to comprehensive services., • Maintain updated and accurate client files and documentation., • Offer feedback to supervisees on documentation quality to meet service delivery requirements., • Participate in staff meetings, supervisor meetings, and other agency events as requested. Requirements Professional Experience • At least 3 years of experience providing either direct services in a mental health setting or intensive case management services to vulnerable populations, required., • Some supervisory or leadership experience strongly preferred, ideally in the social services field., • Experience working with individuals who have experienced homelessness, preferred., • Master’s degree in Social Work, Marriage and Family Therapy or related clinical field required., • Experience providing crisis intervention, suicide assessment and prevention., • Knowledge of relevant evidence-based practices, including Cognitive Behavioral Therapy, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care. Knowledge, Skills, and Abilities • Strong interpersonal and client engagement skills, • Excellent verbal and written communication skills, • Flexibility regarding scheduling and prioritizing of tasks, • Willingness to travel and spend significant time in the field, • Basic computer knowledge (MS Word and Excel required), • Ability to work independently and utilize critical thinking skills in decision-making situations, • Good organizational and record-keeping skills, • Possession of a valid, clean California driver’s license and a personal insured vehicle are required Core Competencies • Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks, • Motivating Others: Inspires and empowers team members by understanding their drivers, recognizing contributions, and fostering a positive culture. Adapts approach, encourages ownership, and celebrates successes, • Managing Diversity: Cultivates an environment where all feel valued, respected and empowered. Promotes diversity, challenges biases, ensures equity, and enables open dialogue, • Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development Organizational Values • Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience., • Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection., • Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site meetings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces, along with mental acuity for analytical reasoning and document interpretation. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Salary range for this position is $71,750 to $80,709 annually. This position is being offered at $73,000 to $75,000 Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records. Benefits • Health Care Plan (Medical, Dental, & Vision), • Retirement Plan (With 5% Match), • Life Insurance (Basic, Voluntary and AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development, • Wellness Resources, • Hybrid Work

Job Description Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. FRAUD UNIT - PROGRAM ASSISTANT II Location: Los Angeles, 90056 100% On-site position What We're Looking For: Crystal Stairs is seeking qualified candidates for our Program Assistant II position. In this position is primarily responsible for providing administrative or clerical support to the Fraud Prevention & Appeals Unit. This position will assist in the areas of file maintenance, requesting case records and copying of files, data entry, preparing forms and notices, mailing of requested documents to external parties. The position will also be responsible for making follow up phone calls to parents and/or providers regarding appeals hearing appointments. The qualified candidate will have the following responsibilities: • Coordinate and process document requests from Legal Department, and DPSS and other agencies (local law enforcement, CDSS, and Housing Authority, etc.) in a timely manner., • Create and maintain unit files and track all document requests., • Organize and maintain filing system of fraud & appeals records including preparing records for off-site storage, • Perform data entry; retrieve client information via Cal Saws, and produce, photocopy and/scan program records., • Respond to all internal and external communications via email and telephone in a timely manner., • Process all incoming mail and determine if the Notice of Action was received before the appeal due date. Log all incoming appeals in the Appeals Unit Tracking log and CC3. Prepare forms, notices, and correspondence related to document requests and appeals., • Schedule appeal hearings, mail appointment notices, and update database (i.e.CC3) with appeal status. Communicate with the case management specialist about appeal request and coordinate with front desk staff regarding appeal hearing appointments., • Prepare appeal decision letter for mailing, and include appeal documents such as emails, appointment letters and case notes in parent file., • Participate in team meetings and other staff development trainings., • Assist with inventory of office supplies., • Perform other duties as assigned.EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:, • Minimum two years administrative or clerical experience. Experience working with parents receiving subsidized child care or social support services preferred., • High School diploma required; Associate of Arts degree in the Social Sciences field preferred; years of related work experience can be substituted for the AA degree., • Must have some knowledge of County, State and Federal program requirements for Alternative Payment and Child Care Subsidy Programs. Requires demonstrated proficiency with MS Office and other database applications., • Requires excellent verbal and written communication skills., • Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines. Strong organizational and administrative skills., • Requires considerable accuracy and ability to produce under tight deadlines., • Requires excellent problem solving skills and ability to handle challenging customer calls or requests., • Requires great attention to detail. Involves broad application of program knowledge., • Must possess ability to work with a diverse individuals, groups, and management levels. Total Package of Benefits • Medical/ Dental/ Vision - 95% Agency Paid!, • 401k Matching Options, • Flex Spending, • Pre-paid Legal Services, • Sick and Vacation Time, • Paid Holidays and Winter Break, • Opportunity for Growth and Development, • Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Crystal Stairs, Inc. is committed to building and sustaining a fully diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org Job Posted by ApplicantPro