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  • Front Desk Agent / Guest Service Agent (Full-Time / Flexible Schedule)
    Front Desk Agent / Guest Service Agent (Full-Time / Flexible Schedule)
    2 months ago
    Full-time
    Flushing, Queens

    Hotel Indigo Flushing – LaGuardia, an IHG Hotel Flushing, NY 11354 Pay: $21.00–$22.00 per hour (based on experience) Job Type: Full-Time Schedule: Flexible / Weekends & Holidays Required Work Location: In Person Job Summary Hotel Indigo Flushing is seeking energetic, service-oriented, and hospitality-driven Front Desk Agents / Guest Service Agents to join our Front Office team. As the first and last point of contact for guests, this role is essential in creating memorable experiences and delivering outstanding hospitality. The ideal candidate is personable, detail-oriented, and passionate about guest service. Key Responsibilities Guest Service & Front Desk Operations Greet and welcome guests with professionalism and genuine hospitality Perform check-in and check-out procedures efficiently and accurately Assist guests with reservations, room requests, and hotel information Provide recommendations for transportation, dining, and local attractions Handle guest concerns and service recovery professionally Maintain a clean, organized, and welcoming front desk environment Reservations & Communication Answer calls and respond to guest inquiries professionally Ensure reservation accuracy and guest profile completeness Coordinate with Housekeeping and Engineering to support guest needs Maintain clear communication during shift transitions Guest Engagement & Brand Standards Promote and support IHG One Rewards enrollment initiatives Recognize guest preferences and loyalty status Deliver service aligned with Hotel Indigo and IHG brand standards Support guest satisfaction and positive online reviews Qualifications Minimum 2 years hotel experience required Opera PMS experience preferred Strong communication and interpersonal skills Excellent customer service and problem-solving abilities Professional appearance and positive attitude Ability to work in a fast-paced hotel environment Flexible schedule including weekends and holidays Ability to commute to Flushing, NY required Benefits 401(k) Health Insurance Dental Insurance Vision Insurance Paid Time Off Employee Hotel Discounts Flexible Scheduling Career Growth Opportunities If you enjoy creating memorable guest experiences and want to grow your hospitality career with Hotel Indigo, we would love to meet you.

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  • Virtual Personal Assistant (PA)
    Virtual Personal Assistant (PA)
    2 months ago
    $18–$25 hourly
    Part-time
    New York

    We are seeking a highly organized, dependable, and professional Virtual Personal Assistant to support our insurance team with daily administrative and coordination tasks. The ideal candidate will be comfortable working remotely, communicating professionally, managing confidential information, and keeping multiple tasks organized. Key Responsibilities • Manage calendars, appointments, meetings, and reminders., • Coordinate virtual meetings through Microsoft Teams and other platforms., • Respond to emails, messages, and routine client inquiries., • Maintain and organize digital files, documents, and records., • Assist with preparing reports, spreadsheets, presentations, and correspondence., • Support insurance-related administrative tasks and follow up on outstanding items., • Schedule appointments and coordinate communication with clients, agents, and team members., • Enter and update information accurately in company systems., • Help monitor deadlines, follow-ups, and daily priorities., • Handle sensitive company and client information with professionalism and confidentiality., • Perform other administrative duties as assigned. Qualifications • Previous experience as a personal assistant, virtual assistant, administrative assistant, or similar role preferred., • Excellent written and verbal communication skills., • Strong organizational and time-management abilities., • Proficiency with Microsoft Office, Microsoft Teams, email, and online collaboration tools., • Strong attention to detail and accuracy., • Ability to work independently and meet deadlines., • Professional attitude and reliable internet connection., • Experience in the insurance or financial services industry is a plus. What We Offer • Remote work environment., • Flexible scheduling, depending on business needs., • Opportunity to develop experience in the insurance industry., • Supportive and professional team environment., • Opportunities for growth and increased responsibilities.

    Immediate start!
    No experience
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