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  • Alliance Cargo Express, Inc. - ACE
    Sales Agent
    Sales Agent
    hace 9 días
    $25–$40 por hora
    Jornada completa
    Jamaica, Queens

    Location: Jamaica, NY (near JFK Airport) Company: Alliance Cargo Express, Inc. About Us Alliance Cargo Express, Inc. is a U.S.-based international air freight forwarder with strong partnerships across leading global airlines. We specialize in providing tailored logistics solutions for high-value cargo, automotive, perishables, and critical shipments. With our innovative online quotation system and a reputation for reliability, we continue to grow as a trusted logistics partner worldwide. Position Overview We are seeking an experienced and motivated Air Freight Forwarding Sales Executive to join our team. The ideal candidate will have a strong background in international air freight sales, established customer relationships, and the ability to generate new business opportunities. You will play a key role in expanding our client base, increasing revenue, and building long-term partnerships. Key Responsibilities • Develop and execute sales strategies to achieve revenue targets in air freight forwarding., • Identify, pursue, and secure new clients while maintaining strong relationships with existing accounts., • Promote the company’s services, including export/import solutions, AOG, perishables, oversized cargo, and specialized shipments., • Collaborate with operations teams to ensure smooth handling of customer requirements., • Provide accurate quotations and negotiate rates/contracts with customers., • Maintain a strong understanding of airline partnerships, market trends, and competitor activities., • Prepare regular sales reports and forecasts for management. Qualifications • Minimum 3 years of sales experience in air freight forwarding/logistics., • Strong customer base or network within the freight forwarding and logistics industry., • Proven track record of achieving and exceeding sales targets., • Excellent negotiation, communication, and presentation skills., • Self-motivated, results-oriented, and able to work independently., • Familiarity with JFK and the U.S. air freight market is a strong plus. What We Offer • Competitive base salary + commission structure., • Opportunity to work with top-tier airlines and global logistics partners., • Career growth in a dynamic and expanding company., • Supportive team environment with access to our advanced online quotation platform., • Convenient location near JFK Airport.

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  • OK INTERNATIONAL BUSINESS INC
    Oficial de servicio al cliente
    Oficial de servicio al cliente
    hace 18 días
    Jornada completa
    Glendale, Queens

    Descripción del Puesto: Agente de Servicio al Cliente Resumen del puesto: Buscamos personas dinámicas y responsables para integrarse a nuestro equipo de Servicio al Cliente. El/la candidato(a) ideal será capaz de brindar atención cordial, resolver dudas y ofrecer soluciones efectivas a nuestros clientes a través de distintos canales (presencial, telefónico, chat o correo electrónico). Responsabilidades principales: Atender y responder consultas de clientes de manera clara y eficiente. Brindar soporte y acompañamiento en procesos de ventas, reclamos y seguimiento de servicios. Mantener un trato respetuoso y empático, garantizando una experiencia positiva. Registrar y dar seguimiento a incidencias o solicitudes en el sistema de gestión. Colaborar con otros departamentos para la resolución de casos. Cumplir con los indicadores de servicio establecidos (tiempo de respuesta, satisfacción del cliente, etc.). Requisitos: Bachillerato concluido (preferible estudios universitarios en curso en áreas administrativas o afines). Experiencia previa en servicio al cliente (presencial o call center) es valorada, pero no indispensable. Buena comunicación verbal y escrita. Habilidades de escucha activa, paciencia y manejo de conflictos. Conocimientos básicos de informática (Office, correo electrónico, chat). Disponibilidad para trabajar en horarios rotativos. Ofrecemos: Capacitación inicial y continua. Oportunidad de crecimiento profesional dentro de la empresa. Ambiente laboral dinámico y colaborativo. Comisiones atractivas

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  • Hudson Yards Hotel
    Front Desk Agent
    Front Desk Agent
    hace 27 días
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, professional, and service-oriented Front Desk Agent / Hotel Assistant to join our team. This role is at the heart of our guest experience, combining traditional front desk duties with broader support across hotel operations. The ideal candidate is adaptable, resourceful, and eager to create memorable stays for every guest. Key Responsibilities: Warmly welcome and check in/check out guests efficiently and accurately. Handle guest inquiries, requests, and complaints promptly and with a focus on guest satisfaction. Provide local knowledge and recommendations to enhance the guest experience. Manage reservations, cancellations, and modifications via phone, email, and online booking systems. Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Communicate effectively with guests before, during, and after their stay. Assist with daily reports, billing, and payment processing. Maintain accurate guest records and ensure compliance with hotel policies and procedures. Support management with clerical tasks, inventory checks, and other operational duties as needed. Proactively identify opportunities to improve guest satisfaction and operational efficiency. Be a team player, ready to adapt and assist across departments to ensure seamless guest experiences.

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