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  • Mandarin/Cantonese Speaking Customer Representative
    Mandarin/Cantonese Speaking Customer Representative
    hace 1 día
    Jornada completa
    Brooklyn Heights, Brooklyn

    Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

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  • Paralegal
    Paralegal
    hace 11 días
    Jornada completa
    Fresh Meadows, Queens

    Personal Injury Paralegal 📍 Location: Queens, NY 🏛️ Employment Type: Full-time | In-office 💼 Experience Level: Mid-level (5+ years preferred) About Our Firm We are a respected and fast-paced personal injury law firm based in Queens, New York, representing clients in motor vehicle accidents, premises liability, construction accidents, and general negligence matters. Our team is committed to providing personalized, results-driven legal representation with integrity, professionalism, and compassion. Position Overview We are seeking an experienced Personal Injury Paralegal to support our attorneys in managing a high-volume caseload. The ideal candidate will be organized, detail-oriented, and able to work independently while maintaining excellent client communication and file management. Key Responsibilities • Manage personal injury cases from intake through settlement or trial preparation., • Conduct client intakes and maintain regular communication to provide updates and gather documentation., • Draft and file pleadings, discovery demands, bills of particulars, and motions., • Request, review, and summarize medical records and police reports., • Schedule depositions, IMEs (Independent Medical Examinations), and court appearances., • Prepare settlement packages and assist with negotiations and disbursements., • Maintain accurate case files and monitor critical deadlines., • Assist attorneys in trial preparation as needed. Qualifications • 3+ years of experience as a personal injury paralegal (plaintiff’s side preferred)., • Strong understanding of New York State court procedures and NYSCEF e-filing., • Proficiency in Microsoft Office and case management software (e.g., SmartAdvocate, Needles, or TrialWorks)., • Excellent written, verbal, and organizational skills., • Ability to multitask and prioritize in a fast-paced environment., • Bachelor’s degree or Paralegal certificate preferred., • Bilingual in English and Spanish — strongly preferred. Compensation & Benefits • Competitive salary (commensurate with experience), • Opportunities for professional development and career growth, • Supportive, team-oriented work environment

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  • WAREHOUSE WORKER JERSEY CITY - 2nd Shift
    WAREHOUSE WORKER JERSEY CITY - 2nd Shift
    hace 21 días
    Jornada completa
    Jersey City

    Position Summary Under general supervision, our Warehouse Worker will ensure safe and accurate receipt, storage and shipment of dairy products utilizing equipment including, but not limited to, sit down forklift, clamp truck and hand truck. Must have warehouse experience. Dairy experience preferred. Job Duties Load and unload trucks using equipment in an efficient and safe manner Move product to storage areas with proper equipment Efficiently lift, stack and store products in the appropriate areas Pick and assemble orders for shipment with a minimum of 1,200 cases per shift Check and count products for accuracy before shipment Load trucks in a specific manner as described by the load out supervisor and/or clamper Receive, pick and rotate all products per their expiration date(s) - first in, first out (FIFO) policy Extensive walking of the entire warehouse using hand trucks stacked with cases of products Perform other duties as assigned, may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation Starting Rate: $18.50/hr. Job Requirements High school diploma or equivalent Forklift or clamp truck certified strongly preferred Must be available to work daily overtime Comfortable using basic math skills Required to frequently communicate with others Ability to work independently Ability to work in a fast-paced environment Ability to frequently bend, stoop, crouch, and walk Frequent manual lifting, pushing, pulling and stacking of product 35 to 60 lbs Standing and walking the majority of the shift Able to stand and sit upright to operate material handling equipment such as forklifts and other moving apparatus Warehouse environment Frequently work in a 37°-degree warehouse throughout the day May at times work in an uncontrolled temperature environment This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned Benefits Medical, dental, and vision insurance (family coverage available) Life & AD&D insurance Generous vacation time Paid sick and personal time 401(k) savings plan Employee Assistance Program Employee discount program Uniforms provided Annual safe driver bonus Employee referral bonus Attendance Bonus Annual union wage increase

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  • Paralegal- 6 Years of Law firm experience
    Paralegal- 6 Years of Law firm experience
    hace 1 mes
    Jornada completa
    Sunnyside, Queens

    Paralegal My client is seeking a Paralegal to provide organizational and practice specific assistance to attorneys in preparing cases from onset through post-trial. The person in this role will be expected to be physically present in the Firm’s New York or San Francisco office at least three or four days per week, with more on-site support required during pretrial and trial phases. MANDATORY REQUIREMENTS: 6 years of paralegal experience, litigation experience, trial experience Location: Oakland, California. For a law firm Responsibilities:  Facilitate and coordinate logistics during negotiations, arbitrations, trials, and settlement discussions; create trial and witness notebooks, identify and organize exhibits, coordinate witness schedules, maintain trial calendars, set up trial spaces, and travel for trial as needed.  Organize and prepare pleadings and discovery documents and support litigation by reviewing, finalizing, and compiling documents.  Assist and manage the discovery process, prepare for depositions, and prepare for expert discovery.  Speak with clients and potential clients to pursue investigations and facilitate case administration.  Assist in case investigations and development by conducting factual and legal research.  Draft, proofread, and format routine correspondence and litigation documents and conforming to applicable rules of federal court, state courts, administrative agencies, and arbitration forums.  Perform and oversee cite-checking, Shepardize case law, confirm case quotes, and proofread briefs and other legal documents.  Maintain electronic case files and manage large document discovery databases.  Interact and liaise with clients and vendors.  Train more junior members of the Litigation Operations team.  Assist with administrative tasks and ad hoc assignments for attorneys.  Proactively assume other duties as necessary. k Qualifications: The successful candidate will have a combination of employment, educational, and life experience that demonstrates the qualities and skills below:  Education and Experience: You have a minimum of 5 years of experience as a paralegal or case manager at a law firm. You have a strong familiarity with federal and state court litigation procedures and experience with trial technology (e.g., CaseMap, TextMap, Sanction). You have a proven track record of supporting attorneys in all aspects of litigation in a highly collaborative environment. Paralegal certification or equivalent preferred.  Leadership: You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example.  Clear Communication and Attention to Detail: You express yourself clearly and concisely, always highlighting the most important information. You proactively communicate the status of your work and share updates with colleagues when necessary. You ensure that your work is mistake free.  Confidentiality: You must be able to adhere to Firm policies regarding the protection of confidential data and demonstrate sensitivity to (and good judgment in connection with) confidential attorney, personnel, and Firm matters.  Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines.  Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client- service orientation and ability to work well individually and as part of a team.  Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.  Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You want to work in an organization where the commitment to DE&I is about more than a statement, and k to know that your work is part of ongoing efforts towards progress. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation range of $40.00 to $44.00 per hour (non-exempt, annualizing to $85,000 to $93,000 per year based on 40 hours of work per week, and overtime- eligible). This includes a robust benefits package including healthcare benefits.

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  • Office Administrator
    Office Administrator
    hace 1 mes
    $18–$32 por hora
    Jornada completa
    Charleston, Staten Island

    Office Admin and Order Processor for Pro Audio and DJ Wholesaler Manufacturer (Staten Island NY) ProX Live Performance Gear manufactures and supplies major retailers with Audio Video products. Made up of a group of entertainment industry professionals with decades of product knowledge and experience. Established in 1984 in NY. ProX specialized in Production and DJ road cases and live performance gear accessories. We at ProX are a family and want to add the right person that is able to add value to our company. We aim to fulfill our customers orders in a timely and accurate fashion. If you feel you are a fit and able to fulfill the responsibilities below please submit your resume to us. Responsibilities • Perform domestic shipping and receiving functions., • Including but not limited to: preparing shipping documentation, printing out labels and verifying all necessary paperwork, • Must be highly accurate in data entry., • Must have ability to match customer orders to our software to prepare for shipping., • Must be familiar with booking and ship LTL freight Shipments via pallets or skid, • Must be familiar with FedEx ship manger, USPS and UPS shipping platforms, • Must follow up with any shipping damage claims, • Basic knowledge of Photography, Photoshop/Illustrator A+, • Being familiar with A/V Tech, DJ equipment, Production and Audio Engineering equipment is a plus., • Must be familiar with processing customer's Purchase orders for us to fulfill for them in a timely fashion. Qualified candidates will possess: • High School degree or equivalent, • Positive attitude, • Computer skills, Quickbooks, Microsoft Office Word, Excel required, • Strong organizational, record keeping and attention to detail skills, • Strong verbal, written and interpersonal skills for effective communication with all levels of management and staff, • Team player with the ability to work independently and take initiative when needed while also helping other team members when needed., • Ability to multi-task with attention to detail in a fast-paced work environment

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  • Immigration Attorney
    Immigration Attorney
    hace 1 mes
    Jornada parcial
    Jamaica, Queens

    Job Summary: We are seeking an experienced immigration attorney to assist on a per-case basis with asylum and removal defense matters. This is a flexible, part-time role for an attorney comfortable handling cases before the Immigration Court and federal filings where needed. Our office handles client intake, initial screening, and administrative coordination. We are looking for an attorney to step in on legal strategy, filings, and court appearances as needed. Duties: • Handle asylum cases from preparation through adjudication, • Appear for Master Calendar and Individual Hearings before EOIR, • Review and file defensive asylum applications (Form I-589) and supporting evidence, • Draft legal briefs, motions, and supporting documentation, • Handle or assist with habeas corpus petitions in federal court (as applicable), • Advise on deportation defense strategy and case posture, • Requirements, • Licensed attorney in good standing in any U.S. jurisdiction, • Demonstrated experience with asylum and removal defense cases, • Comfortable appearing in Immigration Court (EOIR), • Experience with motions practice and legal writing, • Familiarity with federal court filings (habeas petitions preferred but not required), • Ability to work independently and manage deadlines Compensation: Compensation is provided on a per-case basis and varies depending on the scope and complexity of each matter. Work Structure: Flexible, part-time, per-case arrangement hybrid work, with court appearances as needed Cases assigned on an ongoing basis Work Location: Hybrid remote in Jamaica, NY 11434

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 2 meses
    $30–$45 por hora
    Jornada completa
    Manhattan, New York

    PPC Group is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with our services. Key Responsibilities: • Respond promptly and professionally to customer inquiries via various channels (phone, email, chat)., • Resolve customer issues and complaints efficiently and effectively, escalating complex cases when necessary., • Provide accurate information regarding products, services, and company policies., • Process orders, manage returns, and handle exchanges with attention to detail., • Maintain accurate customer records and document all interactions., • Collaborate with internal teams to ensure customer satisfaction and continuous improvement of service. What We Are Looking For: • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-centric approach., • Proficiency in using CRM software and other relevant tools., • Ability to work independently and as part of a team., • A positive attitude and a passion for helping others. Join PPC Group and contribute to a team committed to excellence in customer care!

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