Intake specialist jobs in North Bergen, New Jersey - Page 2Create job alerts

Job DescriptionSalary: $35,000 - $40,000 About Rosenbaum Personal Injury Lawyers Rosenbaum Personal Injury Lawyers is a pre-eminent New York City personal injury firm that has been representing individuals throughout the New York City metro region for over 40 years. The firm prides itself on the exemplary quality of service that it delivers to its clients and has successfully represented clients with all types of personal injury claims. Summary Rosenbaum Personal Injury Lawyers is seeking an enthusiastic and bilingual Intake Specialist to join our team. The Intake Specialist plays a crucial role in identifying and bringing new clients to our firm and is the first point of contact for potential clients. This is an excellent opportunity for anyone looking to gain experience within the legal field. Recent college grads are encouraged to apply! Key Responsibilities • Foster and maintain client relations through communication and professional conduct., • Serve as the first point of contact for prospective clients., • Conduct intake interviews to gather information and assess case potential., • Manage initial case information, track leads, and follow up with potential clients as needed., • Support prospective clients by providing general information about the Intake process., • Provide additional support to the Intake team and perform additional duties as needed., • Assist with special projects and initiatives as assigned, demonstrating flexibility and willingness to take on new tasks. Education and Experience • Experience in customer service role is preferred. Legal experience is a bonus!, • Associates degree required but Bachelors degree is preferred, • Bilingual fluency in English and Spanish required Qualifications An individual must be able to perform each essential duty satisfactorily to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and case management systems. Experience with Filevine is a plus!, • Strong attention to detail and accuracy in maintaining case information, • Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues, • Ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment, • Discretion and confidentiality when handling sensitive information Benefits and Additional Information • Comprehensive health insurance, 401k, and PTO, • Professional development opportunities, • Friendly and collaborative work environment This role is full-time and is on-site at our New York City office in downtown Manhattan. Business hours are Monday-Friday, 9:00am-5:30pm. Pay Range $35,000 - $40,000 annually, depending on experience Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity Rosenbaum Personal Injury Lawyers is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws. Acknowledgement The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job Description Come join an exciting and innovative company that puts the “care” back in healthcare! At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn’t matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work. About Us: What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion. SUMMARY: This position is responsible for leveraging clinical nutrition expertise and patient education to support patients receiving complex infusion therapies while advancing the organization’s parenteral nutrition (PN) growth strategy. As part of the sales team, the specialist combines clinical insight with relationship-building skills to support high-quality patient outcomes while contributing to market development, provider engagement, and sustainable business growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Call on hospitals, physicians, clinics, skilled rehabs and any ancillary referral sources to educate and assist in gaining parenteral nutrition referrals., 2. Assist in patient education and coordination of referral management to ensure a successful on-boarding process to KabaFusion including assisting in obtaining all necessary documentation from the referral source to ensure the patient is a safe home infusion candidate and meets payer qualification to secure reimbursement., 3. Manage and ensure intake processes for parenteral nutrition patients are compliant with ACHC and government regulations. Comply with all applicable laws and regulations., 4. Lead and facilitate nutrition support team meetings and patient care conferences and contribute appropriate clinical information. Coordinate clinical plans of care with the nutrition support teams., 5. Identify potential growth opportunities for parenteral nutrition. Develop and maintain customer relationships. Serve as a content expert for sales support activities which may include providing continuing education programs., 6. Coordinate and conduct in-services and meetings with physicians, hospital discharge planners and other key decision makers, 7. Collaborate with operational or other sales counterparts on referral management, marketing reporting and various reimbursement and collections reports., 8. Participate in national and local nutrition organizations., 9. Maintain knowledge of current trends and research/developments in the field by reading journals, books, and other literature and attending related conferences., 10. Provide patients with timely and accurate information and take appropriate actions regarding our services to ensure complete satisfaction., 11. Other related duties as assigned by manager or designee. JOB REQUIREMENTS AND QUALIFICATIONS Education: • Bachelor’s degree in nutrition and dietetics; equivalent professional experience in a relevant industry may also be considered. Certifications or Licenses: • Registered Dietitian with current license in state of operation. Additional licensure may be required in multi-state service areas., • Current registration by the Commission of Dietetic Registration of the American Dietetic Association. Experience • Minimum of two (2) years’ experience with parenteral nutrition and/or home infusion required., • Intermediate experience with Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams, and/or electronic health care record software system preferred. Skills and Competencies: • Organize work in an efficient manner and prioritize tasks accurately., • Demonstrate advanced leadership, consulting and oral, written and presentation communication skills., • Demonstrate the ability to make strategic, operational and administrative decisions in response to emerging conditions and environmental circumstances, innovation and flexibility., • Demonstrate the ability to exercise good, professional judgment and accept responsibility. What we offer: • Competitive compensation, • Benefits start on your 1st day of employment, • 401k w 4% match – no waiting or vesting period, • PTO / Floating Holidays / Paid Holidays, • Company paid life insurance, short term disability, • Employee Assistance programs to help with mental health / wellness, • Learning & Development Programs, • Perks… includes discounts on travel, cell phone, clothing and more… Join us and find out why this is the place to excel and do your best work.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. SIJC seeks a Participant Engagement Specialist for the borough’s Supervised Release Program (SRP) which provides supervision, case management, and social service connection to thousands of court-mandated participants each year. Reporting to the Clinical Intake Coordinator, the Participant Engagement Specialist will leverage interpersonal and data-management skills to support participants’ successful engagement with the program. The Participant Engagement Specialist will provide outreach to program participants who missed program orientation, intake, and those who have been disengaged for 30 days or more. Additionally, this role will effectively communicate and collaborate with intake, case management, and compliance teams to ensure accurate court reporting and continued program engagement. Responsibilities include but are not limited to: • Complete outreach to all disengaged participants mandated to SRP in Staten Island to re-engage them in the program;, • Engage in weekly outreach efforts by phone and email to participants and their collateral contacts and defense attorneys to support program engagement;, • Monitor all participants simultaneously assigned bail and SRP, collaborating with the clinical intake team as appropriate;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Collaborate with the Clinical Intake Coordinator and the intake, case management, and compliance teams to ensure outreach to all participants whose orientations or intakes are incomplete or who have been disengaged from the program for 30 days or more;, • Contribute to consistent and effective cross-team communication;, • Participate in team and inter-team meetings;, • Participate in individual supervision and regular staff trainings to develop program expertise and related skill sets;, • Participate in all-staff and departmental meetings to build team cohesion, communication, and morale;, • Attend project events, community events, and meetings after hours, as needed; and, • High school diploma or equivalent required;, • Minimum 1 year direct practice or customer service experience required;, • Excellent written and verbal communication skills required;, • Comprehensive knowledge of and/or experience with the criminal legal and related systems is valued but not required;, • Must be detail-oriented with strong organizational and time management skills;, • Must be able to work effectively and independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; and Position Location: Staten Island, NY. Compensation: The compensation range for this position is $53,500 - $61,800 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR nmkbKIQYXL

Job DescriptionPatient Intake Specialist - Weekend (Remote) Location: Remote (U.S.-based) Employment Type: Full-Time Compensation: $20/hour plus substantial admin-based performance bonuses (ability to make an additional ~$250 a week). Schedule: 40 hours/week. Must be available to work Monday–Friday, 1:00PM–9:00PM. EST. About Understood Care Understood Care is on a mission to bridge the healthcare gap for Medicare patients. We provide high-touch, compassionate care navigation for those who need help understanding how to use their insurance, access services, or manage health challenges. Our team combines clinical leadership with personalized advocacy to make healthcare easier and more human. About the Role As a Patient Intake Specialist, you'll be the first person patients meet in their journey with Understood Care. You'll manage the calendar, conduct appointment confirmation calls and answer the phone when patients call in. What You'll Do • Answer incoming phone calls from patients Call patients to confirm their appointments - clearly explain our services and help patients feel supported and informed * Document intake findings in internal systems * Coordinate smooth handoff to MDs/NPs and Care Advocates * Follow up to ensure onboarding is completed and successful What You'll Bring * 3+ years in a patient-facing role (intake, case management, care navigation, social services, etc.) * Knowledge of Medicare and the U.S. healthcare system * Strong organizational skills and attention to detail * Excellent communication and rapport-building abilities * Comfort using EHRs, CRMs, and digital health tools * Passion for equitable care and supporting underserved populations * Bilingual language skills (Spanish, Mandarin, etc.) a plus Why You'll Love Working Here * Mission-driven, patient-first culture * Opportunity to grow with a fast-paced, compassionate startup * Paid administrative time and training * Remote flexibility with a supportive team environment

Job Description Opportunities for a Better Tomorrow (OBT) exist to break the cycle of poverty and inequity through education, job training, and employment. Our vision to strengthen the workforce by serving as a bridge to economic opportunity for individuals in underserved communities is critical for economic recovery. Through our skills-based training, education, and direct job placement, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Through our principles of accountability, confidence, and professionalism, we emphasize Values of Integrity-Respecting our commitments, personally and professionally, Excellence-Pushing one another to be our very best and Empowerment-Positive change begins with us. Our commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA. Position Summary: Reporting to the Outreach & Recruitment Manager, the Intake & Recruitment Specialist plays an integral role in promoting OBT’s mission and brand on a local community level and is responsible for developing multiple layers of engagement and outreach for the organization and for coordinating the intake process, reviewing eligibility documentation, scheduling appointments and completing the initial enrollment paperwork. Essential Job Functions and Responsibilities: · Provide outreach and recruitment support across all sites and programs. · Conduct comprehensive outreach and secure funder approvals on enrollments and ensure cohort recruitment targets set by the agency are met. · Assist in the collection of eligibility documents and assemble and maintain participants folder to ensure compliance with contractual guidelines. · Work collaboratively to ensure program enrollment outcomes are met on a regular basis. · Participate in community wide events (street fairs, festivals, etc.) to effectively promote all OBT programs. · Assist with developing OBT’s outreach and recruitment strategy. · Follow up with confirmed Salesforce web inquiries/event contacts/partner referrals and direct to appropriate site/program. Outreach & Recruitment Specialist – Page 2 · Generate viable leads from tabling and outreach events for all OBT Programs. · Performs initial data entry, updates and maintains electronic and paper applicant files including making appropriate entries into the applicant database or other databases. Generate and submit Daily Activity Reports, and Event Summary reports as requested. · Obtain content (photos, quotes, etc.) for OBT’s marketing platforms from community events. · Reach out to organizations to provide information on upcoming program enrollment opportunities. · Conduct comprehensive training sessions and provide ongoing support to ensure that all staff members have a deep understanding of OBT's programs and recruitment goals and deliverables. · Assist with and participate in OBT’s Fundraising events and other OBT special events as requested. · Perform all other appropriate duties as assigned by supervisor. Knowledge, Skills, and Abilities: · Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. · A passionate commitment to OBT’s mission and vision. · The ability to establish strong working relationships with team members, colleagues, participants, and external stakeholders. · Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting. · Must be available to work evenings and weekends as needed. · High degree of discretion dealing with confidential information required. · Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint) required. · Must possess strong customer service and platform skills. · High degree of integrity, professionalism, and punctuality for all events · Must be able to work independently as well as part of a team. · Bilingual a plus · Experience with Salesforce or other databases preferred. Education and Experience/Training: Experience working with opportunity youth. Bachelor’s degree or equivalent in social work or human services related field preferred. Comments: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Salary range $45,000 - $50,000 Powered by JazzHR lXy1EyLDjv

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Park Avenue Residence is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 63 families who are in a transitional residence program for homeless families. Position: Employment Specialist Reports To: Director of Social Services Location: 4607 Park Avenue Bronx, NY 10458 What The Employment Specialist Does: • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc., • Assist clients in attaining their employment related goals by identifying and referring clients to appropriate services both within and outside CAMBA., • Develop curriculum to address shelter residents’ employment needs., • Develop and facilitate a series of Employment Related Workshops., • Develop materials to be posted on a Bulletin Board that serves to provide relevant Employment related information., • Provide individualized counseling on employment related topics., • Organize and schedule presentations by “employment experts” in various employment sectors., • Provide employment related support, training and coordination with the other social services staff., • Establish linkages with community-based organizations., • Conduct marketing and outreach presentations regarding the program to secure resources (i.e., job placements, vocational training)., • Conduct vocational assessment to determine educational/employment needs., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bbplWb5FyS

Job Description Job title: Residential Aide Reports to: Program Director and Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: August 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Supervises staff. Participates in training and evaluation of work performance of staff and volunteers., • Participates in-group training sessions in first aid, security techniques., • Facilitates and coordinates the intake process for all incoming residents in accordance with DHS., • Maintains the house log, prepare incident reports, and serves as mediator for client disputes., • Conduct weekly unit inspections for ACS and new born 0-12 months., • Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations., • Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles., • Conducts required periodic fire drills, informs staff of safety and building policies and procedures., • Records and reports maintenance needs to violations of the building and fire codes to the program Director., • Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers., • Attends staff meetings as requested., • Light maintenance - unclogged toilets, sink, emergency water shut offs, emergency salting during necessary weather., • Assist Security guards when needed., • Conduct monthly house meetings., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required and, • 2 years of supervisory or management experience, • Certification in First Aid, CPR, • Fire Safety Coordinator F80, • Requires the ability to work late nights, weekends and revolving shifts. The building requires 24-hour coverage., • Food handlers Certification, • Preferred Education & Experience:, • Bachelor’s degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • This position requires coverage 24 hours 7 days a week., • Shift schedules for staff may be revolving at times to ensure staff coverage., • This position may require working shifts longer than 8 hours. All employees who work overtime will be paid accordingly under state and federal law., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Intake Specialist is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Intake Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the intake Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Intake Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request and assessed on a case by case basis. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description We are seeking an experienced Personal Injury Intake Specialist with a strong sales mindset and proven closing ability to join our team. The ideal candidate has prior PI intake experience, is confident and warm on the phone, and knows how to convert high-intent leads into signed cases—often on the first call. You will serve as the first point of contact for prospective clients, setting the tone for their experience with the firm. Success in this role requires empathy, urgency, confidence, and the ability to guide callers through emotionally charged situations while decisively moving cases forward. Compensation: $55,000 - $68,000 yearly Responsibilities: • Handle a high volume of inbound calls, chats, and emails from prospective personal injury clients, • Conduct comprehensive intake interviews to assess case viability and gather all required information, • Confidently close retained cases on the first call whenever possible, • Demonstrate strong sales skills, including objection handling, urgency creation, and clear next-step guidance, • Accurately enter and manage lead and intake data within Lead Docket and the firm’s case management systems, • Schedule attorney consultations when appropriate and ensure seamless handoff, • Deliver a compassionate, professional, and high-energy client experience at all times, • Meet or exceed individual and team intake and conversion KPIsQualifications:, • Prior Personal Injury law firm intake experience preferred but not required, • Demonstrated sales and closing experience, ideally in a high-call-volume environment, • Proven ability to convert leads into signed cases, including same-day / first-call closes, • Strong phone presence with warmth, confidence, empathy, and authority, • Experience using Lead Docket (strongly preferred), • Excellent communication, listening, and interpersonal skills, • Highly organized with strong attention to detail, • Comfortable working independently while collaborating within a team, • Proficiency in Microsoft Office and legal case management systems, • Bilingual (Spanish/English) strongly preferred What Success Looks Like • High intake-to-retainer conversion rates, • Accurate, complete, and timely intake records, • Consistently positive caller feedback, • Strong collaboration with attorneys and case teams, • Ability to thrive in a fast-paced, performance-driven environmentAbout Company At Cohen & Cohen Personal Injury Lawyers, P.C., an esteemed PI law firm, you will be part of a culture that is deeply committed to navigating the complex landscape of immigration law to achieve the best possible outcomes for clients. This role is perfectly suited for individuals who excel in a fast-paced, dynamic environment. We are excited to review your application. Benefits at Cohen & Cohen Personal Injury Lawyers, P.C.: Our firm recognizes the hard work and dedication of our team with a competitive compensation package specifically designed for immigration law professionals: • Competitive salary., • Health insurance.

Job Description Phillips & Associates is currently seeking a highly organized and detail-oriented Legal Intake Specialist to join our team. As a Legal Intake Specialist, you will play a crucial role in assisting clients with their initial inquiries and facilitating the intake process. If you have excellent communication skills, a strong understanding of legal procedures, and a passion for providing exceptional client service, we would love to hear from you. Responsibilities: • Conduct initial client consultations and intake interviews to gather relevant information regarding their legal matter., • Record and document client information accurately and thoroughly in our case management system., • Assist clients in completing necessary forms and paperwork, ensuring compliance with legal requirements., • Collaborate with attorneys and legal staff to ensure seamless transition from intake to case management., • Provide clients with accurate and timely information regarding their case status, procedures, and next steps., • Maintain confidentiality and handle sensitive client information with the utmost discretion., • Identify potential legal issues and escalate them to the appropriate attorneys or legal professionals., • Follow up with clients to collect missing information, schedule appointments, or provide updates as necessary., • Bachelor's degree in Legal Studies or related field is preferred., • Prior experience in a legal intake or client services role is highly desirable., • Excellent interpersonal and communication skills, with the ability to engage and empathize with clients effectively., • Strong organizational skills and attention to detail to ensure accurate and complete documentation., • Knowledge of legal terminology, procedures, and case management systems is advantageous., • Ability to prioritize tasks, multitask, and meet deadlines in a fast-paced environment., • Proficiency in using computer systems and software for data entry and documentation., • Maintain a professional and courteous demeanor while interacting with clients and colleagues., • Ability to handle sensitive and confidential information with integrity and discretion. This is an in-person role, located in our office at 45 Broadway, New York. NY, 10006, and the hours are 10am-7am, Monday through Friday.

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking a Full Time Vocational Rehabilitation Specialist for its Hudson Supported Employment program located in Union City, NJ. The program provides individualized coordination of counseling, career planning, training, support services, and job placement appropriate to the employment and life goals of persons with disabilities. Job Duties: • Perform intake duties, treatment plans, job searches, resume and cover letters, • Job coaching once person obtains a job, • Fee for Service billing, • Outreach duties, • Bachelors Degree Current Employees: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Agency Mission: Catholic Charities as a ministry of the Archdiocese of Newark participates in the Church’s social mission by recognizing the inherent dignity and worth of all people, especially the poor, marginalized, and vulnerable, and by responding to the corporeal and material needs of those it serves with sincere Christian compassion. The activities of Catholic Charities are inspired and governed by its faith in Jesus Christ, the examples of Sacred Scripture, and the continuing exposition of Catholic social teaching. Through these activities, Catholic Charities strives to assist individuals in need, strengthen families, and to have those it serves experience the redemptive power of God’s mercy. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Powered by JazzHR 5EP7MYt7a0

Job Description Legal Intake Specialists to handle the initial calls and inquiries (Web, Email, Chat) from new prospecting clients seeking out a firm to represent them regarding potential injury claims. We provide best-in-class service and obtain detailed information regarding the incident to be reviewed by our attorneys immediately. We approach each interaction with a high degree of attention and sense of urgency to ensure the best possible outcome. Intake Specialists also follow up with all potential clients regarding documentation, next steps and assisting in the sign-up process all while providing an excellent client service experience. Requirements: The ideal candidate must possess the following attributes: • Customer Service Experience, • Bilingual Eng/Spanish preferred, • Professional and empathetic telephone etiquette, • Active listening, verbal and communication skills, • Computer proficiency (Microsoft Office 365/Suite), • Excellent written skills, spelling, punctuation and grammar, • Ability to obtain, confirm and update data entry at a high level of accuracy, • Acquire detailed and complete in-depth information, • Organizational and time-management skills, • Ability to multitask and prioritize tasks, • Ability to work within a team while handling individual responsibilities, • Adaptability, flexibility, able to perform in a dynamic working environment The following attributes are highly desirable but not required: • High Volume / Fast paced Contact Center Experience, • Salesforce Experience (Litify Experience a BIG plus), • Proficient using multiple software & programs (CRM, VoIP, Electronic signature), • College Degree a Plus, • Legal Experience a Plus, • Bilingual (Spanish) a Plus

Job Description Who you are: You are a highly motivated self-starter looking to propel your career to the next level in a thriving and collegial professional environment. Who we are: Tarter Krinsky & Drogin LLP (TKD) is an entrepreneurial, growing, and highly supportive firm located in the heart of New York City. Our position as a mid-size firm promotes a work environment that fosters relationship building inside and outside of the office. We care about each other, our clients, the work we do, and the communities in which we live. It’s the kind of environment where every employee can develop into their best professional selves, where everyone’s contributions matter, and where each employee makes a real difference right from the start. TKD is a place to challenge, share ideas, and contribute your ideas and skills as part of an exceptional team. Each day holds an opportunity to make a real impact. What the role entails: TKD is seeking an International Legal Billing & Collections Specialist with professional fluency in Italian to join our Accounting Department. Reporting to the Controller and Billing Supervisor, this role manages the full billing cycle, prepares and reviews invoices, ensures compliance with client billing requirements, and proactively oversees international receivables. The ideal candidate has prior law firm billing experience, strong attention to detail, and excellent client service skills. This role works closely with attorneys, staff, and international clients across multiple time zones and requires strict confidentiality when handling sensitive financial information. This position requires processing checks, posting cash receipts, and scanning checks into the bank using Panini machine. The specialist will play a key role in supporting our European client billing and collections operations. Billing responsibilities: • Manage the full monthly billing cycle and prepare attorney invoices accurately and on time., • Review, revise, and finalize pre-bills in collaboration with attorneys and support teams., • Apply retainers and trust funds; process approved adjustments, write-offs, and corrections., • Ensure compliance with client billing requirements and firm policies., • Maintain current billing instructions, rate schedules, budgets, and client contact information., • Provide billing reports, budget updates, and financial summaries as required., • Review new client/matter intake for accurate billing setup and rate configuration., • Respond promptly to internal and external billing-related inquiries., • Protect all client and firm financial information with strict confidentiality., • Support billing projects, process improvements, and other initiatives; overtime as needed., • Assist with special projects as assigned. Collections responsibilities: • Monitor and follow up on outstanding international receivables, with an emphasis on European clients., • Process in-office tasks including posting cash receipts and scanning checks using a Panini machine., • Communicate with attorneys and client billing departments regarding payment status., • Build and maintain strong relationships with clients and internal teams to support timely collections., • Identify, escalate, and help resolve collection concerns., • Work closely with the accounting team to reconcile payments and maintain accurate A/R records., • Ensure compliance with applicable international and cross-border billing and collections laws. Qualifications and skills: • 5+ years of legal billing experience in a law firm environment., • Fluency in Italian (written and spoken) is required for communication with international clients and review of bilingual documents., • Demonstrated commitment to high-quality customer service in a fast-paced environment., • Exceptional organizational skills, accuracy, and ability to manage multiple deadlines., • Strong written and verbal communication skills with a professional, client-service mindset., • Hands-on experience processing cash receipts, posting payments, and handling check deposits., • Positive attitude, adaptability, and a collaborative, team-oriented approach., • Proficiency with legal billing systems such as SurePoint (LMS)/Rippe & Kingston, Aderant, Elite, 3E, or similar platforms. What you'll love about us: We care about your professional and personal growth. Training and developing our team members are at the heart of everything we do. We are committed to cultivating development opportunities for you and helping you achieve your targeted career goals. The firm values your unique characteristics. We foster an inclusive and diverse environment where multiple perspectives are appreciated as we understand that our employees play an intricate role in the expansion and success of our firm. Compensation & benefits: The good faith base annual salary range for this position is a minimum $85,000 to a maximum of $105,000. The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, applicable education/certification(s), office location, and the candidate's overall qualifications for the position as assessed by the Firm. Market and Firm factors are also considered. Our generous benefits package includes medical, dental, vision insurance; 401K, disability, life insurance, and Paid Time Off (PTO). More about the Firm: TKD is a pre-eminent full-service firm focused on serving middle-market and larger business clients. We provide high-quality personalized service based on our client’s goals. The strength of the firm lies not only in its experienced attorneys and congenial atmosphere but also in our holistic approach to law – serving businesses and individuals through commercial litigation, general corporate, real estate, construction-related matters, trust and estates, employment & labor law, as well as more specialized areas, including securities, not-for-profit and education, taxation, business-related immigration matters, international law, intellectual property, and bankruptcy, among others. Our lawyers have also garnered several prestigious recognitions for their contributions to the profession and their clients. We have been selected by Crain’s NY Business as a Best Places to Work in New York City and listed on the National Law Journal’s Hot List of the top 20 mid-sized firms in the nation. Many of our lawyers are ranked in Chambers USA and included among Best Lawyers and Super Lawyers. TKD is an Equal Opportunity Employer. We embrace equal employment opportunity and inclusiveness. We prohibit discrimination based on, among other characteristics, race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, immigration or citizenship status, age, disability, genetic information (including family medical history), political affiliation, status as a veteran or active military service member, and pregnancy and lactation accommodations, in our employment practices including, but not limited to, recruiting, hiring, and promoting. TKD will not accept unsolicited resumes from search firms for this employment opportunity. All resumes submitted by search firms to any employee at TKD via mail, email, fax, the Internet, or in any other form and/or method without a valid written search agreement in place will be deemed the sole property of TKD. TKD will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Per Diem Therapeutic Visitation Specialist to join our Supportive Visitation Services program located in Union City, NJ. Rate: $41.21/hr The Therapeutic Visitation Specialist is responsible for supporting parent-child visitation for families in their homes or communities who require therapeutic intervention; completing initial intake assessments, assessment tools, and visitation plans; documenting visits and completing reports; facilitating parent debriefings before and after visits and visitation planning meetings; transporting children and/or parents; communicating with children, parents, relatives, resource parents, DCP&P, and/or other stakeholders by phone and in person; attending various meetings and trainings; and assessing families’ service needs and linking them to appropriate community providers JOB DESCRIPTION: • Initiates and maintains ongoing communication with families in a culturally sensitive manner utilizing a family's preferred language taking into consideration a family's faith and culture., • Schedules and conducts visits in the least-restrictive, most home-like location (the first preference being within the family's home) while ensuring the safety of the children., • Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment., • Uses strengths-based, solutions-focused, family centered, trauma informed strategies to elicit family input., • Initiates and maintains ongoing communication with DCP&P, other providers, and supports., • Uses a process to gather information which includes reviewing collateral information and inquiring about family's natural supports., • Completes required assessment tools including but not limited to bio-psychological assessments, Rose Wentz Matrix and SVS Caregiver Surveys and documents contacts with families in agency's progress notes and DCP&P contact sheets., • Creates a visitation plan with active familial involvement and updates the plan at regular intervals., • Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs., • Utilizes various interviewing and/or communication techniques in a culturally competent manner. • Recognizes non-verbal communication and maintains good eye contact and posture., • Advocates for parents/families as necessary and supports them in advocating for themselves., • Links the family to community resources and formal and informal supports and coordinates with DCP&P., • Collaborates with and shares relevant information with DCP&P staff, other providers, and supports., • Facilitates visit planning meetings and participates in other relevant meetings., • Uses clinical interventions and trauma informed approaches to promote behavioral change in caregivers and children through education, modeling, reinforcement, and empowerment., • Enhances parental skills by goal setting, modeling, mentoring, reinforcement and feedback and reflection through a trauma-informed perspective., • Prepares for each visit with caregivers reviewing goals and expectations and encouraging them to be the lead in visit planning., • Debriefs with caregivers after each visit to allow for processing and self-reflection and discussion of strengths and challenges. SCHEDULE: • Varies; some nights/weekends/holidays may be required JOB REQUIREMENTS: • Master's degree in social work, counselor, or related field, • Minimum 1 year experience working with children & families, particularly families involved with welfare system and/or affected by trauma, • Valid NJ Drivers License CURRENT EMPLOYEES: hPzYDqXuXp

Job DescriptionBenefits: • Health insurance, • Paid time off Position: Intake Specialist Location: Brooklyn, NY Onsite Employment Type: Full-Time Salary Range: 50,000 - 60,000 Application Deadline: 11/15/2025 Position Overview The Intake Specialist is the first point of contact for clients and NHS partners and must maintain a cordial and professional attitude in person and on the telephone. The Intake Specialist is responsible for maintaining standard operating office procedures and performing support services for the programs. The ideal candidate will be highly motivated, have a high standard of ethics and strong communication skills. Core Responsibilities Serves as the first point of contact for the counselors intake process, meets with clients, collects documents, sets up files and makes sure that files are completed prior to the clients meetings with the counselors. Answers the telephone, screens call, transfers call and takes messages when appropriate Assists counselors with the coordination and delivery of counseling and educational programs Proactively manage workload, calendar, and client appointments to help meet the goals of the organization and serve the client effectively. Adhere to all guidelines related to the confidentiality of client records and information and requirements per the HUD Housing Counseling Handbook and National Industry Standards for Homebuyer Education, Financial Coaching and Foreclosure Prevention Accurately and timely enter data into the organizations client management system Counselor Max. Maintain contact with clients and follow-up until termination/an outcome is reached. Contribute to the process of preparing regular monthly reports. Assists the team with special projects as assigned and other tasks deemed necessary to achieve overall goals and operate a successful program. Participate/conduct homeownership program outreach events Qualifications/Skills Requirements High School Diploma. At least one year customer service experience Computer literacy with proficiency in MS office products (Word, Excel, PowerPoint). Ability to work effectively with people from diverse backgrounds. Ability to work effectively as a member of a team. A highly detail-oriented and organized approach to work Multitask: excellent time management and organizational skills | | | Strong computer skills with experience in Microsoft Word, Outlook, and Excel. Training/Certifications Continuous training is provided by Neighborhood Housing Brooklyn CDC, Inc Support Task Contribute to newsletter by referring clients to tell their story Provide staff support for coordination of annual fair and outreach events. 0ther duties as assigned

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Broadway House Women’s Shelter in Bushwick serves 165 women, approximately 37 of whom are mentally ill and chemically addicted. Position: Employment Specialist Reports To: Supervisor II (Clinical) or Asst. Program Location: 1245 Broadway, Brooklyn, NY 11221 What The Employment Specialist Does: The person filling this position is expected, under general supervision, to: (1) Immediately formulate a plan and prepare clients for permanent housing placement; {2) engage individuals requiring social service assistance; (3) Interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following: • Maintain professional relationships with clients and client confidentiality, • Practice Universal Precautions/Standard Protocol & procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal Issues, etc., • Assist clients in attaining their employment related goals by identifying and referring clients to appropriate services both within and outside CAMBA., • Develop curriculum to address shelter residents' employment needs., • Develop and facilitate a series of Employment Related Workshops, • Develop materials to be posted on a Bulletin Board that serves to provide relevant Employment related information, • Provide Individualized counseling on employment related topics, • Organize and schedule presentations by "employment experts" in various employment sectors, • Provide employment related support, training and coordination with the other social services staff, • Establish linkages with community-based organizations, • Conduct marketing and outreach presentations regarding the program to secure resources e., job placements, vocational training., • Conduct vocational assessment to determine educational/employment needs, • Conduct initial intake and assessment of clients' needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment, • Assist clients in advocating for themselves in order to gain housing stability, • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing, • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client's paper, • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointment. passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf., • May prepare marketing materials for the program, • May be required to become First Aid/CPR, • May be required to become certified in overdose, • Bi-lingual preferred Compensation: $45,000- $46,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. 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Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission. RESPONSIBILITIES • Greet customers to create a pleasant atmosphere, • Identify and determine if clients are eligible to receive our services, • Determine that the client has all of the necessary information to complete the return (i.e., Forms W-2, 1099, social security cards and picture ID), • Have clients sign the Check-in log., • Provide the client with the Intake Sheet to complete and assist the client if needed, • Perform the screening process:, • Determine the type of assistance needed by the client and direct clients to tax preparers and to other services provided at site according to the client’s needs., • Monitor Site customer traffic and coordinate with the site manager to ensure that there is sufficient time to serve the client, • Set up client’s folders., • Maintain the confidentiality of the client information., • Provide general assistance to clients., • Assist in other administrative duties, including file maintenance and answering phone calls. COMPETENCIES AND VALUES • Mission Focused, • Strong attendance and punctuality, • Strong planning and organizing, • Relationship Oriented, • Collaborator, • Results Driven, • Commitment to Community Success, • Leadership, • Integrity and Accountability, • Communication - Excellent oral and written communication skills, including the ability effectively to communicate in a variety of ways including public speaking, small group meetings, one-on-one meetings and written materials., • Teamwork -Collaborate with other NYC Free Tax Prep staff with the ability to work as a member of a team, • Quality - Demonstrates accuracy and thoroughness, • Quantity - Meets productivity standards; completes work in timely manner QUALIFICATIONS • High school diploma., • IRS Volunteer Agreement., • Knowledge of taxes and Food Stamps., • Must be comfortable working with diverse population., • Knowledge of foreign languages a plus., • Friendly, dependable and flexible., • Ability to complete tasks completely and accurately., • Able to complete required trainings., • Engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time, or climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job DescriptionDescription:Recovery Coaching Intake SpecialistNew York, NY / Huntington, NY About the Position: Mountainside is seeking an empathetic, highly motivated Recovery Coaching Intake Specialist to support prospective clients seeking recovery coaching, professional support services, and non-clinical programs. As the first point of contact, you will help individuals and families navigate their options, understand available services, and enroll in the program that best meets their needs. This role is ideal for someone who loves connecting with people, can build trust quickly, and thrives in a fast-paced environment where compassion and results go hand-in-hand. If you are energized by engaging conversations, thrive in a results-oriented environment, and are passionate about making a meaningful impact, this opportunity is for you. Your Role: • Handle inbound and outbound calls, emails, and web inquiries from individuals, family members, and referral partners seeking recovery coaching or support services., • Guide prospective clients through the intake process with empathy, professionalism, and a strong understanding of Mountainside’s non-clinical programs., • Convert inquiries into enrollments by guiding clients through decision making process with empathy, urgency, and clarity, helping them understand service options, program expectations, and next steps., • Meet monthly goals around engagement, conversion, and client onboarding., • Match clients to the appropriate coaching service (recovery coaching, sober monitoring, companioning, or professional support services) based on their needs and preferences., • Serve as a trusted, calming presence for individuals navigating stressful or uncertain moments., • Clearly explain service structures, coaching models, program guidelines, and financial expectations., • Maintain accurate and timely documentation in CRM and internal systems., • Coordinate with recovery coaches, scheduling teams, and program leadership to ensure smooth onboarding and communication., • Collaborate with internal departments to ensure a smooth and informed admissions process., • Clearly communicate financial responsibilities and available payment options., • Ability to remain patient, empathetic, and grounded during emotional client conversations., • A motivated, goal-driven professional with excellent communication skills., • Experience in recovery coaching, behavioral health, admissions, customer service, or a related field is a plus., • Strong organizational skills and attention to detail., • Comfort navigating CRM tools, scheduling systems, and basic financial discussions., • High school diploma or equivalency required, • Knowledge of recovery coaching, behavioral health, or support services preferred, • 2+ years of experience in customer service, admissions, intake, or client-facing roles required The base rate of pay for this position is $26.44 - $31.25 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

A nonprofit services organization on Staten Island, NY is looking to fill an immediate need at one of their facilities as their new Client Services Specialist. In this role, the Client Services Specialist will be responsible for maintaining a safe, secure, healing, and orderly environment in residential facilities. This is a per-diem role. About the Opportunity: • Schedule: Per Diem, • Shifts:, • Days: 7am to 3pm or 8am to 4pm, • Evenings: 3pm to 11pm or 4pm to 12am, • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates, • Plan, implement and/or research self-care and other social activities for clients and their children, • Actively participate in donor tours and help with special client events and holiday parties, • Conduct regular health and safety facility checks, • Assist with basic office tasks such as archiving, filing, collating, updating lists or as assigned, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning, • 2+ years of relevant work experience, • High School Diploma / GED, • Computer savvy, • Solid interpersonal and communication skills

Job Description Title: Intake Specialist - Shelter Location: Bronx, New York FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will perform specific intake procedures to identify barriers that will impede the structure developed towards guiding clients in becoming self-sufficient. Intake specialists have to be able to understand what a client needs when coming to them in crisis or in a less than optimum state. The specialist will be responsible to find solutions for a myriad of issues as necessary. Compassion and patience are assets in this field and communication skills are imperative. Organization is also crucial as case records must be maintained accurately and efficiently. In addition, staff is encouraged to be crossed trained and have an understanding of job functions within their designated units. Primary Job Responsibilities/Duties: The Intake Specialist is responsible for, but not limited to: • Provide direct services to new clients including intake, engagement, assessment, referral, advocacy, counseling, exit summaries and follow-up, • Document all interactions with, or on behalf of, clients, • Maintain familiarity with program resources available on- and off-site, • Attend staff meetings and serve on committees as required, • Attend professional meetings, educational conferences, and in-service trainings, • Maintain current and accurate documentation, progress notes, and data tools both physically and electronically, • Maintain Confidentiality, • Maintain a professional appearance, • Time management and prioritization, • Interacting with other departmental staff, • Perform general clerical duties, • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals, • Provide coverage for other areas as directed/needed, • Perform additional duties as assigned Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • High School Diploma or General Equivalent Diploma, • Bilingual English/Spanish language fluency is preferred., • Strong oral and written communication, time management and organizational skills are necessary., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment., • Commitment to the mission of the NAICA, Inc., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionAbout the Role A busy No-Fault law firm specializing in medical provider recovery seeks a Collections Specialist experienced in New York No-Fault (PIP) billing and collections. This position involves managing claims from initial submission through payment, negotiation, and, where necessary, arbitration or litigation. The ideal candidate is detail-oriented, familiar with the No-Fault regulatory framework, and comfortable working in a fast-paced, deadline-driven legal environment. Key Responsibilities • Manage assigned claim inventory from intake through resolution — including billing follow-up, verification responses, and settlement coordination., • Review denials and EOBs to identify issues of medical necessity, fee schedule, or policy defenses, and determine next steps., • Track verifications, IME/EUO requests, and insurer delays to ensure timely responses and escalation for arbitration filing., • Prepare arbitration submissions — gather evidence, medical records, billing ledgers, and exhibits; assist in drafting case summaries or legal briefs., • Communicate with insurance adjusters, defense counsel, and medical providers regarding claim status, settlement offers, and required documentation., • Maintain organized digital files, • Support attorneys and paralegals with litigation follow-up, affidavit requests, and settlement documentation. Requirements • Minimum 2 years of experience in No-Fault billing, collections, or provider recovery (law firm, billing company, or medical office)., • Working knowledge of NY Insurance Law §5106 and 11 NYCRR 65. Ability to read and interpret NF-10 denials, EOBs, IME/EUO reports, and medical billing records. • Strong organizational and communication skills — must be reliable, detail-oriented, and able to manage a large caseload., • Proficiency with Excel and familiarity with AAA’s portal is preferred. Benefits: We offer a comprehensive benefits package, including: ✅ Paid sick time ✅ Paid vacation ✅ Retirement benefits ✅ Performance-based bonuses ✅ Flexible work schedule ✅ A supportive and professional work environment All work must be performed on-site at our Sheepshead Bay, Brooklyn office. Job Type: Full-time Pay: $52,000.00 - $65,000.00 per year Benefits: • Flexible schedule, • Opportunities for advancement, • Paid sick time, • Paid time off, • Profit sharing, • Retirement planSchedule:, • 8 hour shift, • Monday to FridayAbility to Commute:, • Brooklyn, NY 11235 (Required)Work Location: In person

Job DescriptionDescription: Currently accepting applications for Clinical Internships and Externships for the 2026–2027 training year: • Non-NYNJADOT Applicants:, • Interviews will be conducted on a rolling basis., • Start date as early as January 2026., • NYNJADOT Applicants:, • Applications will be reviewed in accordance with NYNJADOT guidelines., • Interviews will be scheduled following the NYNJADOT timeline. Start Date: January 5, 2026, July 6, 2026, or August 3rd, 2026 End Date: 12 months following start date Internship/Externship Supervisor: Clinical Director of Training and Professional Development Classification: Externship/Internship, Part-Time, In-Person, Unpaid Hours: See clarification under 'Externship Eligibility' Location: MPG Offices (Upper West Side Office and/or Long Island City) Internship/Externship Summary We are looking for highly skilled and personable graduate-level clinical externs to learn from our team of mental health and testing professionals who specialize in evidence-based treatments, such as Cognitive Behavioral Therapy, Parent Child Interaction Therapy, Parent Management Training and Applied Behavior Analysis to provide support to children, adolescents and families experiencing anxiety, OCD, mood disorders, disruptive behavior, ASD and ADHD. Externs will receive the required individual and/or group supervision from a licensed psychologist/social worker. We are an excellent training site for students that prioritize direct care learning opportunities, 1:1 supervision, and growth opportunities. Primary Faculty Manhattan Psychology Group’s staff include licensed psychologists, social workers, and other mental health professionals. Our mission is to provide multidisciplinary, integrated support for individuals and their families who experience mental health, behavioral and educational challenges. Our team is actively committed to continuing and growing their own expertise. • Erika Stapert, PsyD: Clinical Director of Training and Professional Development; Child, Adolescent, and Adult Psychologist; Mental Health Supervisor; PCIT Therapist and Within Agency Trainer; SM Therapist, • Francyne Zeltser, PsyD: Senior Director of Mental Health & Testing Services; Child, Adolescent, and Adult Psychologist; Certified School Psychologist, • Chelsey Rosen, PsyD: Lead Psychologist; Mental Health Supervisor; PCIT Therapist; SM Specialist; TCIT Trainer; Certified School Psychologist, • Margaret Areizaga, PsyD: Senior Psychologist; Mental Health Supervisor; PCIT Therapist and Within Agency Trainer; SM Specialist, • Lauren Feiden, PsyD: Senior Psychologist; Mental Health Supervisor; PCIT Therapist; Child, Adolescent, and Adult Psychologist, • Jessica Randel Janicola, PsyD: Supervising Neuropsychologist Internship/Externship Training Objectives • Fulfill externship training requirements outlined by the associated educational institute in which the student is enrolled, • Case conceptualization, diagnosis, treatment planning and case management with a diverse caseload based on patient populations, interventions and diagnoses, • Opportunities to work in varying settings including clinic based, in-home, telehealth, and school-based services within the 5 boroughs, • Receive psychotherapy training in evidence-based practices (CBT) for individual and group treatment, • Opportunities to assist and facilitate group counseling, • Actively seek parent and/or patient feedback regarding programming and therapy goals, • Training in assessment, interpretation, report writing and feedback (doctoral externs only), • Regularly meet with supervisor for supervision sessions, • Attend department and trainee team meetings, in-service programs, didactics and staff development activities, • Collaborate with supervisors and colleagues with specialties in CBT, PCIT, SM and ABA, • Consult with community resources and collateral providers, • Participate in opportunities for professional development and growth including community workshops, didactics, case presentations and special projects, • Utilize practice software for documentation with full administrative support from leadership, supervisors, peers and administrators with referrals, scheduling, billing and other related tasks, • Intervention training experiences offered: Provide evidence-based methods to assess and treat a diverse caseload of children, adolescents and adults utilizing CBT-oriented modalities, including family consultation and support, where feasible, • Estimate average number of individual patients that students will carry: Mental Health caseload of approximately 10 sessions per week (includes individual, group, and parent training sessions as well as co-facilitation), • Estimate number of groups and other types of interventions: Groups offered at MPG that may be included in your externship: Social Skills, Parent Training, SPACE/Anxiety, and Disruptive Behavior/ADHD., • Assessment training experiences commonly offered: Students will gain supervised experience conducting neuropsychological, psychological, psychoeducational, autism, and developmental evaluations., • Expected number of full assessment batteries completed during externship (defined as administration of a battery of standardized tests): Students are assigned up to 1 assessment case per month and can carry up to 2 active assessment cases at a time for a total of 8-10 cases over the course of their externship., • Estimate hours/week of individual supervision: 1.5 hours (virtually or in-person), • Estimated hours/week of group supervision: 1.5 hours (in-person) All externs receive weekly supervision with their supervisors through a combination of individual and group formats. In addition, externs attend weekly training meetings led by the Clinical Director of Training and Professional Development as well as their cohort’s postdoctoral fellows. When appropriate, externs are encouraged to engage in observational learning by sitting in on other clinicians’ sessions - both testing and counseling. They are also welcome to observe weekly PCIT sessions conducted by certified PCIT therapists and may assist with specialized services such as PCIT-SM. Didactics: Externs participate in didactics focused on evidence-based treatments and pediatric psychology. These are delivered through a variety of formats, including review of supplemental materials, viewing recordings of previously held didactic sessions, and live meetings with didactics instructors for more hands-on learning and case consultation. Examples of topics covered in didactics include, but are not limited to: • Social Skills Training, • DBT and Risk Assessment, • Supportive Parenting for Anxious Childhood Emotions (SPACE), • ADHD, • PCIT-SM Support: • Manhattan Psychology Group has existing cohorts of externs with start and end dates that allow for overlaps with new cohorts to ensure consistent access to support., • Is the agency readily accessible through public transportation?: Yes, • Wheelchair accessible: No Education: • Enrolled in a graduate program in Clinical, School, or Applied Psychology, Mental Health Counseling, Marital and Family Therapy, or Social Work, • A minimum of 1-2 years of clinical experience utilizing evidence-based interventions (e.g., CBT, PMT, ERP, PCIT) to treat children and adolescents with anxiety, mood disorders, ODD, and ADHD, as well as their families., • Experience with Parent-Child Interaction Therapy (PCIT) and psychological testing is preferred., • Minimum of 20 hours/week across 3 days:, • Cohort A-1: Monday, Wednesday, Friday, • Cohort A-2: Monday, Wednesday, Saturday, • Cohort B-1 Tuesday, Thursday, Saturday, • Cohort B-2: Tuesday, Thursday, Sunday, • Weekday hours will include at least one after school availability block approximately 2pm-8pm and daytime block between 9am-3pm, • Weekend hours if assigned to a Saturday or Sunday are 9am-3pm, • Weekly breakdown of hours: 10 hours of direct services, 10 hours of indirect services, • Mandatory Orientation will be held at the following dates/times:, • January Start: January 6th, 7th, and 8th, 2026, • Complete the application by:, • Filling out the online application, • Submitting a CV, • Two letters of recommendation, • Cover Letter that explains why you are pursuing a career in the mental health field, how your previous experience and education have prepared you for this externship, and what you hope to learn during your externship, • Letter of Readiness/Eligibility signed by your DCT, if applicable, • Complete a phone screen with our Recruitment & Engagement Specialist, • Virtual Interview with one of our Clinical Director of Training & Professional Development, • In-person Interview with Senior Director of Mental Health and Testing Services at our Upper West Side office, • Internship/Externship placement offer, • Complete onboarding process MPG and MPG Tutoring provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request assistance due to an ongoing medical condition or disability, contact our HR team by leaving a voice message at 1-646-389-6848, and someone will respond within one business day. Alternatively, email requests can be sent to .

Job Description WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Borinquen Court & Tres Puentes is a cluster of Senior Supportive and Affordable Housing residence in the Bronx, providing 323 units of permanent housing (145 at Borinquen Court, and 178 at Tres Puentes). The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: • With the Assistant Property Manager, supervise the maintenance, administrative and compliance staff, including:, • 1 Assistant Property Manager, • 1 Administrative Assistant, • 1 Income Certification Specialist, • 5 Front Desk staff (24/7 staffing), • 1 Superintendent, 2 Handy Persons, 7 Porters. Maintenance staff represented by 32bj Bronx., • Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) and per Union contract, • Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS, and Tax Credit Investors and Syndicators., • Lead site, financial and files Audits and coordinate timely responses on findings, • In collaboration with Facilities Department and Superintendent, manage building project, repairs, and maintenance, • Monitor and optimize use of building inventory and supplies, • Manage vendor relations, including schedules, contract review and renewal, bids and proposals collection and review, invoice tracking and timely payment, • Report on and address building related issues in a timely fashion, • Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current, • Conduct annual and as needed inspections, arrange for routine painting and repair work, • Monitors progress of work orders, maintain accurate records, tracking service and performance of equipment, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment, • With input from social service Team, initiate and oversee collection actions and holdover proceedings as necessary, • Review and recommend staff training needs and ensure staff are meeting minimum training requirements, • Assure all required licenses, operating certificates, etc. are current and maintained., • Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner, • Work collaboratively with social services to resolve resident issues, • In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents, • Available to negotiate and respond to grievances and reasonable accommodation requests., • Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours., • Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC)., • Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs, including but not limited to DHS, • Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards, • Collect and deposit rents, • Monitor and ensure city regulation compliance by commercial landlord for all commercial space on WSFSSH property line, approximately twelve spaces total., • Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to collaborate across functional teams, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary, • Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software., • Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred., • High School Diploma or GED required, Associate’s or bachelor’s degree preferred, • A minimum of two years of supervisory experience, • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 9am - 5pm

Job Description MISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW Responsible for wide range of case management duties assisting applicants and referents to Greenhope’s residential and outpatient services. Will admit new clients and assist medical staff as needed with admission documents. KEY ESSENTIAL FUNCTIONS • Primary liaison with internal and external referral sources for residential and outpatient services., • Maintains a stream of referrals to ensure residential bed and outpatient slots are covered on a weekly basis., • Complete preliminary telephone or face-to-face screening to determine eligibility for services as delineated by contractual requirements via electronic health record system.. Conducts screening interview and complete LOCADTR, WNRA, and other assessment documents. Obtain detailed demographic information on client criminal, family, substance, mental health and other relevant data., • Answers all inquiries from potential program clients, returning all calls within 24-48 hours., • Maintain a calendar noting work schedule to be shared with managers, receptionist, outreach staff and program managers., • Help to develop partnerships and linkages with all referral sources (hospitals, community agencies, crisis system, corrections, family, and other community partners) via phone and letters. Schedule recruitment activities for outreach staff. Input new and updated referral sources in AWARDS Electronic Health Record system., • Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Coordinate with the Benefits department to ensure client financial status via Medicaid and other managed care funding source. May need to review financial information as needed to determine ability to pay for services., • Meet with residential clients within discharge phase to refer to Outpatient aftercare services, • Along with department manager, maintains all program waiting lists, admissions, discharges and updates all lists on an on-going basis. Maintains weekly/monthly contact with referring case managers and other providers., • Conduct induction process with residential clients and deliver to primary counselor. Coordinate with department manager to have active list of primary counselor assignments., • Distribute email notification of pending admission and actual admission report in a timely manner to include chart number, name, children and any other pertinent documents., • As needed, participate in clinical staff meetings and case conferences as necessary to ensure good coordination and continuity of care., • Receive regular weekly supervision from Department Manager., • The competitive candidate will have a High School Diploma or GED with a minimum of five (5) years’ experience in the health and social service field., • Must have a CASAC-T or be a qualified health professional., • Knowledge of DSM-IV diagnoses, substance abuse, and recovery, • Knowledge of state and local behavioral health and related services, • Ability to communicate effectively, both orally and in writing, • Ability to work independently and with others and on a team, • Ability to maintain confidentiality of information, • Ability to work under pressure and handle issues which develop unexpectedly Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionMISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW Responsible for wide range of case management duties assisting applicants and referents to Greenhope’s residential and outpatient services. Will admit new clients and assist medical staff as needed with admission documents. KEY ESSENTIAL FUNCTIONS • Primary liaison with internal and external referral sources for residential and outpatient services., • Maintains a stream of referrals to ensure residential bed and outpatient slots are covered on a weekly basis., • Complete preliminary telephone or face-to-face screening to determine eligibility for services as delineated by contractual requirements via electronic health record system.. Conducts screening interview and complete LOCADTR, WNRA, and other assessment documents. Obtain detailed demographic information on client criminal, family, substance, mental health and other relevant data., • Answers all inquiries from potential program clients, returning all calls within 24-48 hours., • Maintain a calendar noting work schedule to be shared with managers, receptionist, outreach staff and program managers., • Help to develop partnerships and linkages with all referral sources (hospitals, community agencies, crisis system, corrections, family, and other community partners) via phone and letters. Schedule recruitment activities for outreach staff. Input new and updated referral sources in AWARDS Electronic Health Record system., • Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Coordinate with the Benefits department to ensure client financial status via Medicaid and other managed care funding source. May need to review financial information as needed to determine ability to pay for services., • Meet with residential clients within discharge phase to refer to Outpatient aftercare services, • Along with department manager, maintains all program waiting lists, admissions, discharges and updates all lists on an on-going basis. Maintains weekly/monthly contact with referring case managers and other providers., • Conduct induction process with residential clients and deliver to primary counselor. Coordinate with department manager to have active list of primary counselor assignments., • Distribute email notification of pending admission and actual admission report in a timely manner to include chart number, name, children and any other pertinent documents., • As needed, participate in clinical staff meetings and case conferences as necessary to ensure good coordination and continuity of care., • Receive regular weekly supervision from Department Manager., • The competitive candidate will have a High School Diploma or GED with a minimum of five (5) years’ experience in the health and social service field., • Must have a CASAC-T or be a qualified health professional., • Knowledge of DSM-IV diagnoses, substance abuse, and recovery, • Knowledge of state and local behavioral health and related services, • Ability to communicate effectively, both orally and in writing, • Ability to work independently and with others and on a team, • Ability to maintain confidentiality of information, • Ability to work under pressure and handle issues which develop unexpectedly Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Title: Case Manager – Mental Health Location: TBD Salary Range: $27.47 per hour ($50,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling NAICA’s core purpose, value and vision. Primary Job Responsibilities/Duties: The Case Manager – Mental Health is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Complete psycho-social assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors and employees with kindness, respect and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals, • Responsible for escorting clients to housing viewings, DHS or HRA appointments, • Responsible for placing clients into suitable housing, • Case notes must be completed within 24 hours after meeting with clients, • Substitutes for other staff when need arises, • Perform general clerical duties Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8+ years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization. Sunday through Thursday 9-5pm Laght night Thursday 2-10pm Friday and Saturday off.

Intake & Assessment Clinician – Behavioral Health | Full-Time (Queens, NY) Location: Forest Hills & Jackson Heights, Queens, NY Schedule: Full-Time | 37.5 hours/week | Some evening and Saturday availability a plus Department: Community Integration Reports to: Director of Community Integration Are You a Diagnostic Specialist Ready to Guide Clients Into Care? Bleuler Psychotherapy Center is seeking an experienced Intake & Assessment Clinician to join our multidisciplinary behavioral health team. This role is not a general therapy position - it's ideal for licensed professionals with at least 4 years of post-master’s experience conducting comprehensive diagnostic assessments for clients entering mental health or substance use treatment. You’ll play a vital clinical gatekeeping role by assessing risk, determining service appropriateness, and shaping care pathways for children, adults, and families across our Article 31 and Part 822 clinics. If you're clinically sharp, systems-oriented, and passionate about access and equity, we’d love to meet you. What This Role Is (and Isn’t) • ✅ A diagnostic and intake specialist role that evaluates clients for care, • ✅ Focused on clinical formulation, risk assessment, documentation, and handoff, • ❌ Not a fee-for-service therapy caseload, • ❌ Not a general outpatient therapist position Key Responsibilities • Conduct in-depth intake assessments for new clients (in-person and Open Access walk-ins), • Formulate DSM-5 diagnoses and determine program/service appropriateness, • Use clinical tools (e.g., PHQ-9, CSSRS, GAD-7) to assess risk and guide treatment planning, • Prioritize high-risk intakes and coordinate smooth handoffs to assigned therapists, • Collaborate closely with prescribers, supervisors, and support staff, • Refer to community resources when clients are better served elsewhere, • Maintain timely, accurate documentation in our EHR (CareLogic), • Provide short-term support to clients awaiting clinician assignment when needed, • Carry a small caseload or facilitate therapeutic groups as needed, • Participate in staff training, QA, and team meetings Who We’re Looking For • LMSW required, LCSW preferred (NYS licensure only), • 4+ years of clinical experience with intake, diagnostics, and risk assessment, • Strong knowledge of co-occurring disorders, including substance use and gambling, • Experience with children, adolescents, and adults across diverse communities, • Skilled in evidence-based models like CBT, DBT, MI, etc., • Deep familiarity with DSM-5 and behavioral health intake workflows, • Comfortable with EHR documentation, Microsoft Office, and compliance standards, • Knowledge of OMH Part 599 and OASAS Part 822 regulations, • Bilingual (e.g., Spanish or Bengali) a plus What We Offer • Full-time, salaried position with hybrid flexibility, • Structured schedule with no FFS pressure, • Meaningful role helping shape care access and triage, • Comprehensive benefits package for full-time staff: Medical, dental, vision insurance; Life and long-term disability coverage; Free parking and commuter benefits; Employee Assistance Program; Professional development support; Profit-sharing plan If you’re a clinically experienced, assessment-driven social worker ready to lead clients into the care they need - we want to hear from you. Apply today and be the front door to mental health and recovery for our Queens community.

Job Description Your Mission: At Garces, Grabler & LeBrocq, we’re not just a law firm—we’re a team on a mission to make a difference. We're looking for a Bilingual Front Desk GGL Ambassador to be the friendly, professional face of our Hackensack office and a vital link between new clients and our legal team. You’ll help fuel client acquisition efforts, provide key administrative support, and guide prospective clients on their journey with us. This is your chance to be the first impression—warm, helpful, and proactive. What You’ll Do: • Be the voice of the firm: answer incoming calls, screen prospective clients, and gather vital info to assess case potential., • Conduct detailed intake interviews and determine the best course of action—internal referral or external resource., • Enter new client leads into our case management system (Smart Advocate) and follow up with precision., • Organize, upload, and manage client documents and legal files., • Schedule appointments and coordinate logistics with our Investigators and Car Service providers., • Translate documents and conversations for Spanish-speaking clients and internal team members., • Keep the client experience running smoothly—communicate with attorneys, paralegals, and departments with clarity and urgency., • Assist with denial disputes and client support tasks as needed., • Represent our values and mission with professionalism, empathy, and a positive attitude. What You Bring: • Bilingual fluency in Spanish & English (required)., • 1+ year of experience in customer service, sales, healthcare, or legal assistance., • Stellar communication skills and active listening ability., • Organizational superpowers and laser-sharp attention to detail., • Tech-savvy—proficient in Microsoft Office and comfortable with case management systems (Smart Advocate a plus!)., • Professional presence and a people-first mindset., • Ability to adapt quickly and juggle multiple priorities with grace., • A strong understanding of—or interest in—personal injury and medical/legal services. Requirements: • High School Diploma or GED, • Ability to sit for long periods and occasionally lift up to 15 lbs, • Must be available for in-person work and occasional travel to other GGL locations, • Flexibility for occasional weekend availability or overtime Perks & Benefits: • Competitive Pay + Bonus Opportunities, • 401(k) + Matching, • Health, Dental, Vision, Life Insurance, • Flexible Spending & Health Savings Accounts, • Paid Time Off & Holidays, • Employee Discounts & Assistance Program, • Fun firm culture: Birthday lunches, holiday parties, summer picnics, and more!, • Access to NJ Devils & Rutgers game tickets Ready to Join the GGL Team? Be part of something bigger. If you're ready to make an impact and grow with a respected NJ law firm, apply now! Compensation: $45,000 - $50,000 yearly Responsibilities: • Assist with other administrative tasks, such as data entry, copying, filing etc., • Plan for company trips and outings and provide itineraries to ensure off-site activities are a success, • Handle deliveries and manage incoming and outgoing mail, • Make appointments for employees and ensure the calendar is current and correct, • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or informationQualifications:, • Has previous experience with word processing programs and basic computer skills, • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred, • Has experience answering telephone calls and troubleshooting stressful situations, • High school diploma, G.E.D. or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Bilingual, English - SpanishAbout Company Big enough to win, small enough to care. The law firm Garces, Grabler & LeBrocq matches each attorney with the needs of the client—a personalized approach we’ve found to be a win-win. Our lawyers work as a team to provide expert legal representation for any and all legal matters. Garces, Grabler & LeBrocq is divided into departments by practice area. It’s a structure that gives us an edge over most other law firms in NJ. For more information about the Firm, please visit - - career page at apply directly to the job posting. Or submit your resume to . Compensation & Benefits: 401K, Medical, Vision, Dental coverage, FSA, life, long-term disability insurance, 401K plan match, paid time off policy, Paid Firm closed holidays, discretionary bonus, birthday lunches, holiday parties, and picnics. We take care of our clients; they take care of us! If you want to make a difference, we want you!

Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a collaborative environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll Do Guest Experience & Communication • Send clear, timely pre-arrival instructions including key codes and access information, • Respond to guest requests via phone, email, and Salesforce within a 2-hour SLA, • Troubleshoot common issues (internet, TV, access) and coordinate in-field solutions, • Maintain accurate, up-to-date documentation in all systems, • Deliver high-touch support via phone, following hospitality-standard call procedures, • Manage service cases from intake to resolution, ensuring timely follow-up and guest satisfaction, • Welcome Key Account guests with personalized outreach, • Action urgent items like same-day arrivals, unit changes, and internal updatesOperations & Coordination, • Collaborate with partners, building staff, and service providers (e.g., locksmiths, electricians), • Manage and distribute weekly doorman lists and updated access codes, • Upload documents and inspection forms in accordance with partner requirements, • Coordinate with teams across time zones and geographies to ensure guest needs are met, • Communicate service upgrades or utility changes to impacted guestsCulture & Teamwork, • Embody our core values in every interaction—with guests, colleagues, and vendors, • Participate in team huddles and knowledge-sharing sessions, • Stay up to date with policies, procedures, and service standards, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • This is a full-time, hourly position working in-office Monday through Friday, 9:00 AM – 5:30 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits Powered by JazzHR ADhCrfaOqg

Job Description We’re looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City’s most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: As a Luxury Jewelry Customer Service Specialist, you’ll be responsible for supporting our clients at every stage of their journey — from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You’ll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You’ll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you’ll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We’re looking for someone who doesn’t just react, but observes, reports, and helps us move forward. Key Responsibilities: • Respond to customer inquiries via phone and email with clarity, professionalism, and urgency, • Provide accurate updates on orders, custom production timelines, and shipping, • Manage return and repair requests from intake to resolution, • Collaborate with the sales team to pass along leads and client opportunities, • Monitor and respond to online reviews and customer feedback, • Proactively reach out to dissatisfied clients to resolve issues before they escalate, • Identify client concerns or recurring issues and report them directly to management, • Keep accurate internal records using CRM platforms and project tracking tools, • Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality, • Highly organized and reliable, with strong multitasking and follow-through, • Polished written and verbal communication skills, • Professional demeanor with the ability to remain composed under pressure, • Comfortable working closely with sales and production teams, • Able to observe patterns, recognize recurring issues, and raise them to supervisors, • Familiarity with CRM tools and monday.com is a plus (not required), • Pay: $18.00 – $25.00 per hour (based on experience), • Subject to growth based on performance, • Schedule:, • Full-time, Monday – Friday, • Occasional weekend availability may be required, • Paid time off, • Employee discount on fine jewelry, • Growth opportunities into sales support, logistics, or client experience leadership, • Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 50 per week Benefits: • Paid time off Ability to Commute: • New York, NY 10036 (Preferred) Work Location: In person Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description Level/Function: Specialist, Client Success Title: Client Success Manager About BetaNXT BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience. BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle. Overview of the Client Success Manager: Are you passionate about delivering exceptional client experiences and ensuring operational excellence? We’re looking for a detail-oriented Client Success Manager to join our team and take ownership of day-to-day client interactions. In this role, you’ll be responsible for managing the relationship with our tactical client base ensuring we are meeting day-to-day needs. This is a hands-on position ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping clients informed, supported, and successful. Duties and Responsibilities of the Client Success Manager: Client Management and Reporting • Proactively manage day-to-day client health, reporting, and incident follow-up, • Serve as client advocate during work intake and change request processes, ensuring proper prioritization and oversight, • Review and raise concerns related to billing, invoices, and SLA reporting, • Act as point of escalation for project delivery and high-impact client issues, • Facilitate and manage client risk assessments and VOC representation, • Monitor and document client KPIs, project trends, and escalate concerns as needed, • Capture and distribute client meeting notes and call logs, • Manage all aspects of the client relationship, including contracts, billing models, product interfaces, vendor usage, and strategic alignment, • Lead and track Statement of Work (SOW) processes, • Attend client conferences and represent the organization professionally, • Manage pre- and post-contract fulfillment, including governance meetings and client engagement, • Serve as first point of escalation for Client Services inquiries related to contracts, invoices, projects, and incidents, • Coordinate client visits, including itinerary planning, agendas, and entertainment, • Identify and implement client education and training programs, • Bachelor’s degree in Business Administration or related field, or equivalent professional experience, • 5+ years in client success or relationship management within financial services, • Proven communication and interpersonal skills with a proven ability to build and maintain client relationships, • Experience at a technology firm serving the financial services industry, ideally with a focus on Wealth Management We offer a competitive compensation package commensurate with experience including full benefits offering and PTO. Minimum salary of $75,000 #LI-Remote

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Client Care Specialist job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Brooklyn, NY! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Client Care Specialist job opening! ResponsibilitiesClient Care Specialist job responsibilities include: • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired SkillsClient Care Specialist required skills & qualifications include:, • High school diploma or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • H.S. graduate or GED certificate, • Up-to-date DL and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion

Job Description Hourly Rate: $19.50/hour Schedule: Tuesday–Friday, 8:00 a.m.–2:00 p.m. (24 hours/week) Location: 27-40 Hoyt Avenue South, Astoria, NY 11102 About the Role HANAC is seeking a dedicated Outreach Specialist to support our Legal Victim & Witness Program, Health Access, and Domestic Violence services. This role is critical in connecting underserved community members to vital resources, raising awareness about available programs, and providing direct client support through advocacy and outreach. Key Responsibilities * Conduct targeted in-person and digital outreach in the community. * Educate clients on available services related to gun violence, domestic violence, and health access. * Provide one-on-one support, advocacy, and referrals to appropriate services. * Respond to client inquiries and coordinate with internal staff as needed. * Maintain accurate records, including outreach data, intake forms, and outcomes. * Facilitate support groups when assigned. * Attend required agency and funder trainings and meetings. * Ensure confidentiality and adherence to agency procedures. Qualifications * Associate degree or equivalent combination of education and relevant experience. * 1–2 years of outreach, advocacy, or community engagement experience. * Strong computer skills, including Microsoft Office (Excel, Word, Outlook) and electronic record systems. * Willingness to travel locally; outreach and on-site work are required. * Strong communication skills and ability to maintain confidentiality. * Flexibility to work occasional evenings or weekends. * Bilingual in English and Spanish strongly preferred. Powered by JazzHR ywtKvAun2j

Job Description$75,000 per annum Position: CRED NYC Outreach and Retention Specialist, SkillSpring Location: Multiple Sites in Manhattan & the Bronx Salary Range: $75,000 per annum Reports to: SkillSpring’s CRED NYC Program Director About SkillSpring: SkillSpring, a workforce development powered by The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent healthcare professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults. Position Overview: SkillSpring, operated by The New Jewish Home, seeks a full-time Outreach and Retention Specialist to lead participant recruitment, engagement, and retention for our Community Resources for Employment and Development Program (“CRED NYC”) Program. Reporting to the CRED NYC Director, the Outreach and Retention Specialist will play a vital role in cultivating partnerships, screening prospective applicants, tracking attendance and participation, and providing individualized support across all phases of the program—from enrollment through job placement and retention. This position requires trauma-informed engagement strategies and a commitment to culturally responsive service delivery. The successful candidate will have experience working with individuals impacted by systemic inequities, including community violence, housing instability, and long-term unemployment. Flexibility is required, including availability for evening and Saturday programming across multiple SkillSpring sites. Key Responsibilities: • Lead targeted outreach and recruitment efforts across NYC, with a focus on NYCHA developments, DOE alternative schools, community-based organizations, and HRA referrals., • Screen applicants for program fit, eligibility, and career alignment; conduct intake interviews and assist with document collection and enrollment paperwork., • Develop and maintain trusted relationships with community-based referral partners including East Side House Settlement, Fair Futures, and HRA TAG providers., • Support case managers in participant retention by providing regular follow-up, tracking progress, and identifying re-engagement strategies when challenges arise., • Maintain regular communication with participants throughout training, clinical rotations, and internships; monitor attendance and engagement; log interactions in internal tracking systems., • Facilitate small-group workshops on career readiness, self-efficacy, and job search strategies; co-lead monthly check-ins for alumni and current participants., • Assist job developers and case managers in verifying employment placements and collecting documentation for DYCD and CRED NYC compliance., • Ensure daily program sign-in and sign-out, accurate attendance tracking, and timely reporting of milestones and deliverables., • Contribute to the creation of culturally relevant outreach materials, job development tools, and engagement strategies aligned with CRED NYC expectations., • Collaborate with program staff to coordinate internship schedules, ensure wraparound supports are in place, and follow up on participant goals outlined in their Individual Service Strategy., • Uphold CRED NYC regulations; participate in professional development, provider meetings, and community events. Qualifications: • Associate’s Degree in Human Services, Social Work, or related field required; Bachelor’s preferred., • At least 3 years of experience in outreach, recruitment, retention, or participant engagement roles., • Experience working with young adults and adults from underserved communities., • Trauma-informed training or demonstrated experience with trauma-responsive practices preferred., • Strong interpersonal, written, and verbal communication skills., • Organized and detail-oriented with proficiency in Microsoft Office and data tracking platforms., • Ability to work flexible hours, including some evenings and Saturdays., • Passion for healthcare workforce development and commitment to equity and inclusion. Physical Demands: • The role requires normal mental and visual attention, along with manual coordination., • Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow., • Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods., • Ability to lift and/or move up to 25 pounds., • Travel to all TNJH campuses and program sites is required. Compensation and Benefits: The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes: • Medical, Dental, and Supplemental Vision plans, • 401(k) retirement plan, • Vacation, Holiday, and Sick leave, • Short Term Disability insurance, • Basic Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care, Commuter, and Dependent Care Flexible Spending Accounts, • Access to a portion of your paycheck before payday through our partnership with RAIN

Our client a well known University is seeking a Student Support Specialist in their New York, New York Location! Responsibilities Student Support • Provide complex, non-clinical student support, including meeting in person or virtually for referrals, conducting assessments of well-being, risk factors, and support needs, and developing individualized, student-centered care plans that often require sustained and longitudinal engagement., • Exercise independent judgment and discretion when assessing complex and sensitive student situations and determining appropriate support pathways., • Work closely with University resources and support networks to coordinate and implement multi-step support plans across multiple schools and departments., • Monitor student progress over time and maintain follow-up to reassess needs, troubleshoot barriers, and adjust support plans as circumstances change., • Conduct intake interviews as assigned to synthesize complex concerns, identify emerging needs, and discuss possible pathways forward with students and, when appropriate, with faculty and staff partners., • Facilitate interim and supportive accommodations in partnership with University stakeholders, balancing student needs, institutional policy, and risk considerations., • Coordinate with campus partners and community resources to connect students to confidential and non-confidential supports, ensuring continuity of care., • Assess, create, and implement effective methods of support for students managing complex situations impacting their well-being and/or the well-being of others., • Serve as a liaison to assigned schools and campus partner offices, providing consultation, guidance, and support related to students of concern and ongoing matters., • Provide guidance to students navigating University processes, including coordination with student conduct and other relevant offices when appropriate., • Participate in joint student meetings related to student support concerns or students in distress requiring heightened coordination., • Serve as a support person in the student conduct process when requested., • Partner with student conduct offices to co-facilitate mediation as an alternative resolution option when deemed appropriate., • Collaborate with the food pantry and University partners to support students with basic needs concerns and strengthen institution-wide services and communications., • Contribute to cross-University initiatives focused on advancing coordinated, preventative efforts related to basic needs; support or lead subgroup work as assigned., • Plan and facilitate preventative, student-facing programming informed by trends, data, and best practices throughout the academic year, including recurring Office Hours and workshops related to basic needs and student support., • Document student support activity, referrals, interim measures, and accommodations in the designated case management system in a timely and accurate manner., • Maintain privacy and appropriate information-sharing practices in accordance with FERPA and University policy., • Stay current on emerging trends, best practices, and regulatory considerations related to student support, basic needs, behavioral intervention, and student mental health in higher education., • Participate in ongoing students-of-concern meetings., • Bachelor’s degree or equivalent and 4–6 years of related experience in student affairs, case management, social work, behavioral intervention, or counseling., • Demonstrated knowledge of the complexities surrounding student support and student mental health in a college or university setting., • Experience in student affairs, social work, or a closely related field.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: MICA Specialist Reports To: Assistant Program Manager Location: 1402 Eighth Avenue, Brooklyn, NY 11215 What The MICA Specialist Does: • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc., • Assist clients in reducing/stopping their alcohol and other drug use by identifying and referring clients to appropriate services both within and outside CAMBA., • Provide individualized counseling on drug and alcohol addiction and related topics., • Counsel clients in dealing with drug and alcohol use and such issues as: behavior, educational progress, family dynamics, mental and physical health, housing, personal finances, substance abuse, mental and/or physical trauma., • Develop and facilitate group counseling sessions on drug and alcohol use and related topics (i.e., psychological education, learning triggers, skill development, maintaining sobriety, etc.)., • Consult with others to determine causes of client problems and effect solutions., • Conduct assessment to determine clients alcohol and other drug use., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. • Bachelor’s Degree required. Minimum Experiences and Skills Required: • Three years of experience working with individuals with mental health and/or substance use disorders. Strong interviewing, assessment, and counseling skills., • Ability to maintain accurate documentation and manage client records in electronic databases., • Strong communication, problem-solving, and crisis-intervention skills with the ability to engage diverse populations. Preferred Qualifications: • Bi-lingual in any other language preferred., • CASAC preferred. Pre and/or Post Employment Requirements: • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Compensation:$51,500-$54,600 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR FVOtR3SvYN

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development This position is perfect for you because you are a positive, dynamic, self-motivated, well-organized, task oriented, loyal, solution-oriented individual who loves the idea of following proven systems for office streamlined processes that create an outstanding patient experience. There is a good reason WHY we are ranked highest and best class with 332 Five Star google reviews, have a killer BRAND NAME in the world of chronic pain and injury recovery and have helped so many people enjoy life without medications, injections or surgeries for 24 years straight. We are thought leaders in our domain and we want someone who really believes in our purpose and vision. Point blank we are passionate about helping people live a pain-free life, so they can live a more positive enjoyable life! This is our unique culture and we want you to have the same beliefs and attitudes. This position is NOT for you if you require micro-management, spend more time focusing on problems rather than solutions, engage in office drama and gossip, have no interest in helping patients have a great experience, dont like or care about the field of physical therapy, or are unable to take charge of your environment and role. If you are still reading this and want to know more then read on This is more than a job, its a leadership role. You lead others to better health Your job will be to ensure insurance coverage weekday opening through closing tasks of phone management, greeting/escorting/scheduling patients for their future appointments ahead of time to fill the schedule, completing intake/registration/processing of new patients, calling, texting patients who missed appointments using our relationship management software assisting with insurance coordination/verification collecting patient financial contributions over the counter payments. In addition to: working with managers and owners to enhance marketing processes (we are in the business of marketing physical therapy). Our clients are extremely motivated and to get better and your caring patient service specialist role greeting them each visit can brighten their day and aid in their recovery process. This is a new, full-time position in an established clinic in Brooklyn NY. You must be able to start at 8:30 AM and end at 7:30PM Tues Thurs. and Mondays. Wednesday 8:30 am to 4:00 PM. Your schedule will be weekdays. Note: we will be able to fine-tune your schedule between desires/needs of your co-workers. The salary and benefit packages are competitive, with incentives for exceptional performance. • Base Pay is 18.00 plus incentives(bonuses)., • If YOU feel you are our Rock Star candidate and live in Brooklyn, email me your resume and put why you think you are the right person in your letter of interest, and put Rock Star in the subject line.

Job Description Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member's experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process. Full Time - 7:30a-7:30p 2x days per week (Tues/Wed) and rotating every other weekend - 36 hours/week Responsibilities • Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service., • Access patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation., • Enter membership leads and patient demographics into Salesforce., • Schedule follow up appointments for medical evaluations, vaccinations and house calls as appropriate., • Address any member questions or concerns in a timely manner and escalate them as needed., • Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs, • Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards., • Distribute mail and facilitate mailing items to members and signing for packages on occasion., • Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed., • Perform related duties as required. Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have: • High School degree or equivalent required, • 1-2 years of previous hospitality and/or medical office experience strongly preferred, • Excellent administrative background, especially in managing customers on the phone, • Ability to efficiently execute (and often improve) established office routines and policies. Skills To be successful in this role, candidates will demonstrate the following: • Exceptional organizational and attention to detail., • Excellent communication skills and the ability to work cross-functionally among departments and teams., • Tech-savvy with the ability to learn new technology quickly., • Ability to think and work independently, effectively, and efficiently as if running your own business unit, • Ambitious, strong work ethic, and open to new ideas Compensation Range: $26-$30 per hour This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job Description Partnership for Children of Essex (PCE) is currently seeking an Educational Liaison Specialist. We are looking for exceptional individuals who are motivated and committed to providing outstanding service each and every day to children and families in Essex County. Key responsibilities include: • Advance the mission, values, and philosophy of the Partnership for Children of Essex on behalf of staff, children and families., • Represent PCE in a professional and positive manner within the Essex County community included but not limited to local school, out of district, charter schools, private schools, and school law enforcements., • Establish and maintain working professional relationships with key personnel within the educational system and local law enforcement. For example: principals, administrative staff, school social workers, attendance counselors/officers, Child Study Team, Substance Abuse Counselors, campus police, police administration, etc., • Provide formal and informal presentations throughout the Essex County School District on the missions and goals of the Partnership for Children of Essex and Children’s System of Care (CSOC)., • Participate in school related community events to educate youth/families about resources through CSOC., • Must become a Nurtured Heart Approach (NHA) certified trainer in order to provide NHA trainings within PCE and in the community., • Provide support as a NHA mentor for participating school districts throughout the school year as part of DREAMS initiative., • Attend IEP and/ or other school meetings related to PCE youth in order to represent the interest of PCE and meet the needs of the youth and/ or family., • Consult with and educate families/youth identified by school personnel and local law enforcement about resources (CSOC/ Essex County resources.), • Serve as a support to Care Managers and Care Manager Supervisors in issues related to educational system., • Provide assistance to Caregivers/Legal Guardians during referral calls in connecting with Perform Care, can include contacting Perform Care with Caregivers/Legal Guardians., • Maintain consistency in School Letter Procedures, including sending school le er correspondences to appropriate school staff members., • Bachelor’s degree in a relevant discipline (e.g., social work, counseling, psychology, special education, criminal jus ce) with a minimum of one-year relevant work experience required., • Must have working knowledge of the NJ Children’s System of Care (CSOC), including steps expected when calling Perform Care i.e., intake, evaluation appointment., • Experience and solid skills in child/adolescent development and assessment, with strong working knowledge of educational system i.e., evaluation timelines, IEP annual timelines., • Nurtured Heart Approach certified trainer a plus., • Knowledge of MS Office, web enabled applications and virtual meeting platforms required., • Must possess strong public speaking skills., • Must have a driver's license and clean driving record. Excellent benefits including medical, dental & vision, 403(b), generous PTO, life insurance, flexible schedule. PCE is An Equal Opportunity Employer- M/F/D/V

POSITION OVERVIEW We are looking for full-time Case Managers to work within a domestic violence residential & legal program. This program focuses of providing legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. The Case Manager is responsible for direct service provision to residents. Direct services include individual counseling, group counseling, advocacy services, referrals and follow-up, home management and budget counseling. REQUIREMENTS • Conduct intake interviews, as assigned, to assess and evaluate residents for admission., • Engage residents in initial and ongoing treatment processes, through individual and group counseling, under clinical supervision of the Superior of Clinical Service or Program Director., • Develop and maintain housing referral resources, assist residents in the process of locating and securing permanent housing, in conjunction with Housing Specialist., • Assess residents’ vocational and educational needs, aptitudes and interests through interviews and testing. Develop and maintain placement and follow-up as appropriate after assessment and counseling., • Develop and maintain liaison activities with H.R.A. Public Assistance and Medicaid Administrators and Workers, to assist eligible residents in securing Public Assistance and Medicaid by acting as a personal advocate through telephone or personal visit/contact., • Develop with the resident, a contract of mutually agreed goals and objectives to be accomplished within an agreed upon timetable., • Bachelor's degree in health/human services, sociology, psychology or social work., • 2 years of relevant training and experience, including working with victims of domestic violence., • Must be knowledgeable and sensitive towards domestic violence issues. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job Description Title: Senior Case Manager Location: TBD Pay Range: $30.21 per hour (effectively $55,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. Primary Job Responsibilities/Duties: The Senior Case Manager will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution., • Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA., • Collaborate with the Housing Specialist to prepare and submit housing packets and applications., • Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements., • Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs., • Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks., • Deliver crisis intervention and emergency services as the need arises., • Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits., • Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations., • Maintain accurate and organized supervisory case notes, referrals, and associated documentation., • Tackle facility-related challenges diplomatically and facilitate conflict resolution., • Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis., • Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities., • Plan and execute community outreach initiatives and related activities., • Act as a liaison and representative for engagement with community organizations, as needed., • Review and assess initial intake and assessments for clients., • Manage a caseload of clients based on the census., • Review and approve work and dorm passes for clients., • Contribute actively to case conferencing and client review processes., • Provide ongoing case management and counseling, extending up to one year beyond client departure. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience., • Excellent understanding of the challenges faced by homeless and special needs populations., • Expertise in case work and case management methodologies., • Demonstrated commitment to the mission of NAICA, Inc., • Proven ability to collaborate effectively with diverse groups., • Strong organizational acumen, meticulous attention to detail, and operational efficiency., • Display of maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SERVICE COORDINATOR FLSA: NON EXEMPT LOCATION: BRONX SALARY: $38,000 TO $47,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts. MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Dl0mtyn8AE

Job DescriptionSalary: 50,000 Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the clients departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Classification: Exempt Reports to: Vice President of Housing Stability Location: Bronx Sites Salary Range: $65,000 - $70,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf sites. About The Role: This is a full-time, exempt position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: • Referrals and Intake:, • Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines., • Assist with leasing any new residential buildings., • Host Open Houses for new applicants., • Arrange unit viewings with various Program Directors for eligible applicants., • Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements., • Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files., • Review subsidy applications for completeness and accuracy prior to submission to property management and HPD., • Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff., • Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level., • Housing Stability, • Provide guidance and monitor housing stability issues with the Housing Stability team., • Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff., • Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears., • Monitor monthly spreadsheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date., • Facilitate lease renewal events, open houses, and One Shot Deal applications., • Facilitate, along with program staff, financial literacy workshops for tenants., • Team Supervision, • Provide training, direct oversite, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants., • Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance., • Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties., • Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets., • Track and approve all staff vacation requests and ensure sufficient coverage at building sites., • Conduct onsite inspection of leasing files and work with staff to implement corrective action plans., • Ensure Leasing team members comply with agency’s policies and procedures., • Accountable for deliverables related to vacancies, lease renewals, and arrears. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • A Bachelor's degree from an accredited school OR an Associate’s degree with a minimum of 5 years of related experience., • Prior experience working in a shelter or supportive housing., • 2 to 3+ years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions., • Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline, • Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: DIRECTOR OF SUPPORTING HOUSING FLSA: NON-EXEMPT LOCATION: BRONX, NY SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, providing support to successfully navigate life. QUALIFICATIONS: • Bachelor’s degree with minimum 2 years’ experience working with older adults, preferably in a community-based setting., • One-year of case management or relevant work experience is preferred., • Knowledgeable of elder rights, entitlement programs, and local community resources., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Knowledgeable of business software including Microsoft Suite, Salesforce, etc. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a caseload, • Monitor and document client progress toward service plan goals, • Documents all interactions with, or on behalf of, clients, • Maintain familiarity with program resources available on-and -off site, • Provide group counseling as assigned by the program director, • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Conduct regular case conferences with clients and service providers as required, • Complete program reports on a monthly basis, or more frequently as required, • Act as program contact person for inquiries concerning clients, • Assist with the supervision of paraprofessional staff, • Supervise office functions in supervisor’s absence as assigned, • Review, sign off on, service plans and psycho-social assessments as assigned, • Provide information and referrals to other social services agencies., • Report to, and meet, with supervisor on a monthly basis, • Conduct home visits and other field work, as required., • Perform additional duties as assigned. PROGRAM SPECIFIC RESPONSIBILITES: • Manage a caseload for a diverse client population., • Conduct intakes and assessments, develop service plan with clients, conduct assessments and follow-up with service plan, • Meet and follow-up with clients weekly, • Conduct workshops, events and group activities, • Lead or co lead support group or educational workshop, promoting engagement and community., • Meet program goals and outcomes, • Enter program activities in the agency database, PeerPlace, Salesforce, • Strong understanding of aging-related issues and available community resources., • Provide crisis management, if needed, • Assist program specialist in creating monthly activities calendar for program, • Conduct home visits and field visit when necessary, • Conduct outreach to enroll clients and/or when necessary SKILLS/ABILITIES: • Cultural sensitivity/competence in recognizing and addressing the special needs and challenges of diverse populations in the program’s service area, including different socio-economic, racial and ethnic older populations as well as population with different cultural preferences and lifestyles and new immigrant populations., • Knowledge of types of entitlements/benefits for older people and eligibility and application requirements., • Knowledge of local and citywide resources for older persons., • Ability to accurately prepare entitlement applications and to assist clients in gathering documentation, completing applications., • Interviewing skills., • Ability to make appropriate referrals and follow-up in a timely manner., • Ability to write clear, professional case notes., • Ability to work with clients empathically and respectfully., • Excellent communication, writing and interpersonal skills, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents., • Ability to travel in the five boroughs of New York City and its adjacent countries via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Assesses, plans, and implements complex care management activities based on member activities to enable quality, cost-effective healthcare outcomes. Develops a personalized care plan / service plan for care members, addresses issues, and educates members and their families/care givers on services and benefit options available to receive appropriate high-quality care. • Develops and continuously assesses ongoing care plans / service plans and collaborates with providers to identify providers, specialist, and/or community resources needed to address member's unmet needs, • Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure members are receiving adequate and appropriate person-centered care or services, • Monitors care plans / service plans and/or member status, change in condition, and progress towards care plan / service plan goals; collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / unmet needs, • May identify problems/barriers for care management and appropriate care management interventions for escalated cases, • Reviews member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations, • Reviews referrals information and intake assessments to develop appropriate care plans/service plans, • May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources, • Collaborates with healthcare providers as appropriate to facilitate member services and/or treatments and determine a revised care plan for member if needed, • Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators, • Provides and/or facilitates education to members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits, • Partners with leadership team to improve and enhance care and quality delivery for members in a cost-effective manner, • May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness, • Provides guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice, • Engages and assists New Hire/Preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success, • Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness, • Other duties or responsibilities as assigned by people leader to meet business needs, • Performs other duties as assigned License/Certification: Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act