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We are looking for an Entry Level Event Sales Consultant who is interested in US and International Travel Opportunities. You will be promoting products and services to the public in and around New York City. You'll also have the chance to travel to other markets on overnight business trips to help promote our clients in other regions alongside our business partners. No marketing or sales experience is required because we offer in-house training, ongoing guidance, networking contacts, educational seminars, and support one on one or group settings. This makes it easy for people from various backgrounds to join our team, and means we have a very diverse office! We welcome new graduates to apply!! Responsibilities: Prospect and Identify New Leads – Reach out to potential clients through cold calling, emails, and networking to generate new business opportunities. Understand Customer Needs – Engage with customers to identify their needs and provide tailored product or service recommendations to address their challenges. Conduct Product Presentations – Deliver effective and engaging product demonstrations or presentations that highlight key features and benefits to potential clients. Manage the Sales Pipeline – Track and manage leads through the sales process, ensuring timely follow-ups and maintaining consistent communication with prospects. Provide Exceptional Customer Service – Build and maintain strong customer relationships by addressing questions, concerns, and ensuring satisfaction throughout the sales cycle. Qualifications: Local to New York(or willing to commute) Over 18 years of age and authorized to work in the US Willing to work hard and able to motivate themselves Someone who tries to find positives in every situation Able to think on their feet and make decisions
**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩💼 Detail-oriented with excellent organizational skills - 👨🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note: