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Our Cranberry, PA lab is the hub of hardware innovation at Sophos, and we’re looking for a Hardware Test Engineer to take it to the next level. Develop and maintain the hardware engineering team’s lab test capabilities.

A leading independent mission-critical controls provider This Jobot Job is hosted by: Courtney Hoogervorst Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $40 - $50 per hour A bit about us: A leading independent mission-critical controls provider Why join us? • Health, Dental, Vision, • 401K, • Short term and long-term disability and FSA, • PTO / Sick Time, • Paid holidays, • Paid time off (PTO) Job Details Building Automation Service Technician Location: Northern Virginia Pay: $40–$50/hr About the Role: We are seeking a skilled and motivated Building Automation Service Technician to support service, maintenance, troubleshooting, and commissioning of building automation systems across commercial and mission-critical facilities in Northern Virginia. This role will primarily focus on Delta Controls BAS platforms while interacting with HVAC, low-voltage, and integrated building systems in the field. What You’ll Do • Perform service, repair, and troubleshooting on building automation systems with an emphasis on Delta Controls hardware and software., • Diagnose and resolve issues with controllers, I/O, sensors, networks, and field devices., • Support startup, testing, and commissioning activities for BAS systems., • Respond to service calls, perform preventative maintenance, and ensure systems are operating efficiently and reliably., • Work with customers onsite to understand issues, explain findings, and recommend solutions., • Assist with configuration, programming adjustments, and system optimization as needed., • Maintain accurate service reports, documentation, and parts inventories., • Collaborate with project managers, engineers, and fellow technicians to deliver quality service., • Hands-on experience with Delta Controls BAS, including troubleshooting, commissioning, and service., • Comfortable working in the field across commercial, industrial, and mission-critical environments., • Strong understanding of HVAC controls, low-voltage wiring, sensors, and field devices., • Ability to interpret wiring diagrams, sequences of operation, and BAS schematics., • Self-starter attitude with excellent problem-solving skills., • Good communication and customer service skills., • Experience with additional BAS platforms (Niagara, Siemens, Schneider, Reliable Controls), • Familiarity with network protocols such as BACnet/IP, MSTP, • Experience with field toolsets (multi-meters, commissioning tools) Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Hybrid - Mostly Remote This Jobot Consulting Job is hosted by: Alyssa Montgomery Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $45 - $80 per hour A bit about us: The Program Manager – Product Development will drive cross-functional programs that bring together hardware, embedded systems, and consumer-facing software applications. This is a high-visibility role where you’ll align global teams, manage New Product Introduction (NPI) processes, and ensure on-time, on-budget delivery of next-generation connected products. This is not a traditional IT or software project management role — we need someone who understands end-to-end product development, from concept through launch, where physical devices and software come together. Why join us? Opportunity to play a key role in the launch of globally recognized, innovative products. Work in a collaborative, creative, and customer-first culture that values curiosity and transparency. Hybrid (mostly reote) Nashville HQ environment with flexibility to collaborate across global teams. Job Details Key Responsibilities Lead new product introduction (NPI) programs from early design through launch, integrating hardware, firmware, and companion applications. Develop project charters, timelines, and risk mitigation plans; oversee execution across global teams. Drive cross-functional alignment among engineering, product, UX, supply chain, and marketing. Coordinate with teams in other countries, ensuring smooth global collaboration and accountability. Prepare program dashboards and reports, providing regular updates to senior leadership. Manage compliance with regulatory standards (UL, CE, FCC, etc.) where relevant. Adapt between stage-gate and Agile/hybrid methodologies depending on program needs. Collaborate with external suppliers and vendors for key program deliverables. Looking for: 5+ years of program or product development management experience in consumer products, appliances, electronics, or connected devices. Proven background delivering hardware + software + connectivity programs (IoT, mobile apps, Bluetooth/Wi-Fi, embedded systems) - You don't have to have experience with all of this, but the more the better! Strong NPI/product development knowledge, including design freezes, prototyping, and production readiness. Experience managing and aligning globally distributed teams across multiple time zones. Excellent communication skills, with the ability to report to executive stakeholders and gain consensus across diverse teams. Familiarity with Agile/Scrum or SAFe; PMP, PMI-ACP, or similar certifications preferred. Bachelor’s degree in Engineering, Computer Science, or related discipline; advanced degree a plus. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionBenefits: • Help or transport service, • Opportunity for advancement Job Summary NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment. Key Responsibilities • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues, • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications, • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools, • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN), • Install, configure, and maintain desktops, laptops, printers, and mobile devices, • Escalate complex issues to senior IT staff or vendors when required, following established procedures, • Document incidents, solutions, and procedures in the ticketing system and knowledge base, • Participate in system upgrades, rollouts, and IT projects as needed, • Ensure compliance with security policies and data protection standardsRequired Qualifications, • 2/3 years of experience in an IT helpdesk or technical support role, • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics), • Hands-on experience with Active Directory, Group Policy, and user management, • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP), • Excellent problem-solving and communication skills, • Ability to manage multiple issues and prioritize effectivelyPreferred Qualifications, • Experience with macOS and mobile device management, • Basic knowledge of firewalls, VPNs, and endpoint security solutions, • Experience supporting remote users and hybrid work environmentsSoft Skills, • Strong customer service orientation, • Clear verbal and written communication, • Patience and professionalism under pressure, • Ability to work independently and as part of a teamWork Environment, • Office-based, midtown Manhattan (near Grand Central Station), • May require occasional after-hours, • 3-4 days part-time position (9 to 5pm)Compensation & Benefits, • Salary: to be discussed during the interview process, • Ongoing training and certification support, • Career growth opportunities within the IT team

Job DescriptionSalary: $50,000 - $60,000 Title: Onsite Support & Hardware Engineer Location: Brooklyn, NY Department: Projects Job Type: Full-Time Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. We are looking for anOnsite Support & Hardware Engineerto join our Brooklyn team.This role is designed with a structured transition: You will begin your journey with a dedicated23 months immersion in Hardware & Inventory. During this initial phase, you will work internally to diagnose repairs, organize the stockroom, and master the equipment that powers our clients' businesses (from desktops and laptops to kiosks). Once this foundational period is complete,you will transition to your primary role as an Onsite Support Engineer.You will then serve as the trusted face of My IT Crew, traveling to client sites to build relationships and solve technical problems, utilizing the deep hardware expertise you gained during your initial training. This position is ideal for someone who wants to know the "nuts and bolts" of the hardware before becoming the hero who keeps our clients up and running onsite. What Youll Do Phase 1: Hardware Engineering & Inventory (Office-Based / First 23 Months) • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Manage the full lifecycle of hardware assets: receiving, labeling, storing, shipping, and tracking., • Coordinate with vendors for warranty claims, RMA processing, and hardware replacements., • Maintain accurate inventory logs and service records in ConnectWise and asset systems., • Ensure the workspace and equipment areas remain clean, organized, and secure., • Deploy to client locations to resolve critical system downtime, hardware failures, or network outages that cannot be fixed remotely., • Perform onsite installations, upgrades, and physical maintenance of IT systems., • Serve as the face of My IT Crew during site visits, collaborating with client staff to reassure them and resolve issues efficiently., • Act as a liaison between the client and the internal service desk during complex onsite troubleshooting. What You Bring Experience & Education • 3+ years of Windows-based IT support, systems administration, or hardware repair experience., • Associates or Bachelors degree in Computer Engineering/IT (Preferred) or equivalent experience., • Proven experience with hands-on hardware troubleshooting (component replacement, diagnostics)., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics (TCP/IP, switching)., • Familiarity with ticketing systems (ConnectWise preferred), documentation practices, and asset tracking., • Adaptability: Ability to switch gears between detailed bench work and high-pressure onsite client service., • Communication: Excellent interpersonal skills to work effectively with clients during outages., • Organization: Detail-oriented mindset for tracking inventory, RMAs, and documentation., • Problem Solving: A proactive mindset with strong critical thinking skills. Why Youll Love It Here • Useful, living documentation at your fingertips., • A team that listensand learns from each other., • Weekly collaborative trainings, not boring lectures., • New tools, new tech, and no gatekeeping., • A company that rewards initiative and values growthboth personal and professional. Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job Description Who We Are EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide. Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley. We’re a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking an Entry-Level Technical Support Specialist to support and maintain camera-based and IP video systems. This role focuses on diagnosing technical issues, assisting with system functionality, and providing structured technical guidance to customers, partners, and internal teams. The position offers hands-on exposure to hardware, software, and networking concepts, serving as a foundational role for individuals beginning a career in technical support, systems operations, or IT services. Responsibilities • Provide Level 1 technical support for camera-based and IP video systems, • Assist with troubleshooting hardware, software, and basic network connectivity issues, • Respond to technical inquiries and document issues using ticketing systems, • Gather and analyze information to identify symptoms and potential root causes, • Follow established troubleshooting procedures and escalation paths, • Guide users to appropriate documentation, knowledge base articles, and digital resources, • Support system setup, configuration, and basic diagnostics under guidance, • Maintain accurate records of technical issues, actions taken, and resolutions Who You Are • Interested in building a career in technical support or IT, • Comfortable learning new technologies and following structured processes, • Able to explain technical concepts clearly to non-technical users, • Detail-oriented, organized, and dependable, • Calm and professional when working through technical problems, • Collaborative team player with a strong service mindset, • 0–1 year of technical support, help desk, or related experience (internships, coursework, or projects welcome), • Associate’s degree, technical certification, or relevant coursework in IT, Networking, Computer Science, or a related field preferred, • Basic understanding of computer hardware and operating systems and networking fundamentals (IP addressing, connectivity, basic TCP/IP), • Interest or exposure to IP cameras, CCTV, or video systems is a plus What We Offer At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people-first environment where innovation, growth, and collaboration thrive. Our benefits include: • Pay starting at $21+/Hour and performance-based bonuses, • 100% company-paid health insurance (single coverage), • Dental and Vision insurance, • 401(k) plan with generous company matching, • Paid time off plus paid holidays, • Complimentary breakfasts, lunches, and snacks Recruitment Fraud Disclaimer EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering, Customer Operations, and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You'll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR's operational efficiency and customer satisfaction. Responsibilities • Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders., • Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments., • Develop and maintain SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence, • Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation., • Utilize Field Service Management tools to coordinate field dispatches and maintenance activities, minimizing customer impact., • Collaborate with vendors and hardware partners to coordinate and streamline maintenance dispatches and technical store visits., • Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements., • Write and maintain reports and procedural documentation., • Drive root cause analysis and ensure effective issue escalation and follow-up., • Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms., • You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles., • You have proven ability to explain technical concepts to non-technical audiences clearly and effectively., • You are proficient SQL knowledge with the ability to analyze data and develop scripts that automate processes and drive team productivity., • You have strong problem-solving, analytical, and organizational skills with a high attention to detail., • You have experience using service desk management software to monitor KPIs and track customer issues., • You have hands-on experience with Field Service Management tools to coordinate dispatches and maintenance operations., • You have familiarity with ITIL frameworks, focusing on IT Service Management (ITSM) best practices., • You have demonstrated ability to evaluate, escalate, and drive issues to timely resolution., • You have previous experience supporting retail customers or store environments., • You have the ability to manage multiple priorities in a fast-paced environment while maintaining composure under pressure., • You have excellent written and verbal communication skills., • You have the ability to work independently and collaboratively across teams., • You have Intermediate knowledge of:, • Linux, Networking, • Terminal. CMD, • SSH and Telnet, • You have strong customer-centric mindset and ability to foster positive relationships with partners and hardware teams., • You have flexibility to work additional hours as required to provide issue resolution., • You have experience in field service coordination., • You have experience with automation frameworks or scripting languages (e.g., Bash, Python, PowerShell)., • You have a background in incident response or root cause analysis frameworks., • You have certifications such as CompTIA Network+, Linux+, ITIL Foundation, or equivalent., • You have intermediate knowledge of JavaScript Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description This role is hands-on from day one: supporting users, resolving issues, and maintaining IT operations across multiple locations, while gradually expanding into process ownership, documentation, and system improvements. ResponsibilitiesIT Support & Operations • Troubleshoot end-user issues (hardware, software, network, printers), • Manage onboarding/offboarding and user access (Microsoft 365), • Maintain and prioritize ticket queue with clear documentation, • Support multi-site environment across 60+ locationsOn-Site Support & Coordination, • Travel 1–2 times per week to Brooklyn, Queens, and Staten Island locations, • Work with vendors and validate work performed, • Assist with equipment deployments and issue resolutionProcess Improvement, • Create and maintain SOPs, guides, and documentation, • Identify recurring issues and implement long-term fixes, • Contribute to improving IT workflows and support processesGrowth & Ownership, • Take ownership of assigned locations and support outcomes, • Help build training materials and internal documentation, • Grow into a Lead-level role with increased responsibility over timeRequirementsExperience, • 5+ years of IT support experience preferred, • Minimum 2–3 years in a service desk or end-user support role (required), • Experience supporting multiple users or locationsTechnical Skills, • Windows and endpoint troubleshooting, • Microsoft 365 administration (user management, permissions), • Networking fundamentals (DNS, DHCP, connectivity), • Printers, peripherals, and on-site troubleshooting, • Experience working in a ticketing systemWhat We’re Looking For, • Strong troubleshooting and problem-solving ability, • Ability to prioritize and work through multiple issues efficiently, • High accountability—tasks are completed and properly documented, • Comfortable in a fast-paced, hands-on environment, • Interest in growing beyond support into systems and operationsCompensation, • $65,000 – $78,000 base salary, • Based on experience and capability, • Growth tied to performance and expanded responsibilityBenefits, • Health, dental, and vision insurance, • Paid time off (PTO) and holidays, • Career growth into Lead / Supervisor role, • Direct mentorship from IT leadership, • Exposure to multi-site IT operations and infrastructure, • Opportunity to build processes, documentation, and workflowsWork Environment, • On-site role with local travel required, • Fast-paced, multi-location support environment, • Lean IT team with high ownership, • Focus on improving systems, not just reacting to issuesWho This Role Is For, • Mid-level IT professionals ready to take on more responsibility, • Candidates looking to grow into leadership over time, • Individuals who take ownership and improve systemsWho This Role Is Not For, • Entry-level candidates, • Senior engineers or IT managers, • Candidates looking for a low-responsibility or slow-paced role

Job Description SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel. SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today. Job Summary: As an IT Field Technician with SmartSource, your primary responsibility will be providing “top-notch” customer service with a strong focus on tradeshow and corporate meeting environments. Duties include product configuration, prep and testing, transportation of equipment, on-site installation of audio visual and computer technology, networking, troubleshooting and technical support. Responsibilities: • In-shop configuration, preparation and testing, transport for on-site installation, customer service, and troubleshooting of our computers, software, and related peripherals in tradeshow and corporate events environments., • The ideal candidate will also be proficient at setting up and operating basic audio-visual components, be able to troubleshoot and correct operational glitches., • Must have experience with “live events” – trade shows, corporate meetings, and conferences., • Must have a “can-do" attitude, strong customer service focus, and effective communication and people interaction skills as this position interacts directly with our customers., • Requires the ability to think and work independently, meet deadlines, and have extreme attention to detail, while working as a member of a team., • Requires a valid driver’s license and the ability to drive company vehicles to area venues for client events., • Requires loading/unloading of company vehicles. Must be able to lift 50 pounds., • As our clients’ events are held seven days a week, some overtime, weekends, and overnight travel is required., • A desire to continually improve performance and take service to the next level is vital. SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.

Job Description The primary responsibility of the IT Support Specialist is to support the Bank’s internal systems, network and various banking-related applications. The secondary responsibilities for the position will be documenting procedures and working with vendors to maintain and support systems. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Provide help-desk support as needed, • Strong understanding of Windows 11 features, network protocols, and troubleshooting techniques. Install, modify, and repair computer hardware and software., • Respond to requests either in person or over the phone., • Respond to email messages for customers seeking help., • Compose and maintain written policies and procedures, • Setup and configure desktops, printers, and other devices, • Install and configure operating systems, • Act as contact and coordinator with the vendors for problem solving, • Providing technical support for their Bank staff, • Verify daily data backups and resolve any outstanding issues., • Ability to work onsite 5 days a week and collaborate with various departments., • May require occasional travel to local branches.

Job Description Position Title Rate of Pay IT Helpdesk Technician $60,000 – 70,000 per year Department Work Location Information Technology 100% On-site Reports to Work Schedule IT Manager Monday – Friday (9 am – 5 pm) FLSA Status Position Classification Non-Exempt Full-Time, Regular, Non-Supervisory ABOUT NEW YORK HALL OF SCIENCE Since its founding at the 1964-65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people — children, teachers, and families — by offering innovative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 400,000 visitors each year and serves thousands more through outreach in schools, teacher professional development, and participation in a variety of public events and research initiatives. NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by our inclusive, research-derived approach to STEM learning and engagement called Design, Make, Play. The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement and delight — are the ingredients that invite broad participation in STEM and make engagement and learning irresistible. Through this transformative model for STEM exploration, NYSCI engages diverse communities of learners in STEM by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people’s play. NYSCI has approximately 105 full-time and over 130 part-time and casual staff members. Role Overview: The IT Helpdesk Technician is responsible for the health, security, and scalability of NYSCI’s 100% macOS environment. You will serve as the final escalation point for technical issues and lead the architecture of our Apple ecosystem. This role focuses on high-level problem-solving, MDM management, and ensuring that our 100+ full-time employees have a seamless, secure, and productive digital experience, while maintaining the integrity and security of the organization’s data and infrastructure. The IT Helpdesk Technician serves as an important first line of defense by recognizing and escalating common security risks, reinforcing best practices, and supporting a secure technology environment. PRINCIPAL RESPONSIBILITIES • Endpoint Management (MDM): Architect and maintain our Mobile Device Management (MDM) solution, Addigy, and ensure security compliance and data protection. Own the full lifecycle of macOS devices, from automated "Zero Touch" provisioning to decommissioning., • Final Escalation Point: Resolve complex technical issues that Level 1 and 2 support are unable to address, including kernel-level troubleshooting, deep networking issues, and advanced software conflicts., • Security & Compliance: Implement and enforce macOS security baselines, manage encryption, OS patching cycles, and endpoint detection and response (EDR) solutions to protect organizational data., • Infrastructure Automation: Develop and maintain scripts to automate repetitive tasks, customize the macOS user environment, and deploy software packages., • Identity & Access Management (IAM): Manage the integration of macOS devices with identity providers (e.g., Google Workspace)., • Network Administration: Maintain the office network (Wi-Fi, Meraki, etc.) to ensure high-speed, secure connectivity for all Apple devices and internal IoT hardware., • Documentation: Create comprehensive technical documentation and "runbooks." Communicate technical information to non-technical users clearly and concisely. Maintain an accurate inventory of IT assets., • Expert macOS Knowledge: 4+ years of experience supporting macOS in a professional, networked environment, • MDM Mastery: Proven experience managing 100+ seats using Addigy or a similar enterprise Apple management platform. Addigy Certified Associate or Expert, or similar MDM certification, • Scripting: Proficiency in scripting is a plus; experience with Swift or Python for Mac administration is a significant plus, • Apple Certification: Apple Certified Support Professional (ACSP) or similar, • Associate's or Bachelor's degree in Computer Science, Information Technology, or related field preferred. CompTIA A+, Network+, or Security+ certifications are a plus., • Passion for finding out why something broke, not just fixing it, and excellent problem-solving skills with the ability to troubleshoot complex technical issues., • Act as a liaison with 3rd party software vendors and consultants., • Understanding of common cyber threats (phishing, ransomware, social engineering) and best practices for remediation., • Strong customer service skills, excellent organizational and time-management skills, and the ability to communicate technical information to non-technical users., • Ability to lead the recovery during a "system down" emergency or a security incident, work independently, and manage multiple tasks simultaneously., • Must be able to remain in a stationary position, such as sitting or standing, for extended periods while performing duties at a desk or computer workstation., • Requires the ability to operate a computer and other standard office equipment, involving repetitive motions such as typing, reaching, and handling objects., • Ability to move throughout the office or facility to attend meetings, provide support, and access equipment or technology as needed., • Must be capable of occasional lifting and carrying of items, such as laptops or equipment, weighing up to 20 pounds., • Requires visual and auditory abilities sufficient to interact with computer screens, read printed materials, and communicate effectively with team members and stakeholders. BENEFITS NYSCI strives to be an inclusive and equitable place to work. We work to foster diverse voices and perspectives, empower staff as problem solvers, and support professional growth for all. The New York Hall of Science also offers generous benefits and perks for all regular full-time employees. These currently include: • Health, dental, and vision insurance options, • Flexible spending accounts for healthcare, dependent care, and commuter benefits, • Pension plan and 401k plan, • Free life insurance coverage, • Paid vacation and sick leave, • 13 paid holidays off, • Flexible work schedules, • Employee Assistance Program Please upload your resume and cover letter through our online careers portal. Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position. INTERVIEW • Phone Interview, • Virtual Panel Interview, • Pre-placement practical skills assessment No phone calls or faxes please. The New York Hall of Science is an equal-opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. We support a drug-free workplace. If there are preparations, we can make to help ensure you have a comfortable and positive interview experience, please let us know. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together, • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. You will manage a team responsible for remote troubleshooting, escalation coordination, and customer/vendor communications, while also owning the operational discipline required to prevent issues before they happen. This role is accountable for SLA performance, support quality, deployment readiness KPIs, documentation/runbooks, and cross-functional execution across Deployment Ops, NOC/Systems, Engineering, Supply Chain/Logistics, and external integrators. Responsibilities: People Leadership • Manage, coach, and develop a team supporting overnight deployments and deployment readiness., • Own hiring, onboarding, training, and performance management., • Own queue health, prioritization, and consistent execution against SLAs., • Set and track KPIs (response/resolution, reopen rate, repeat incidents, escalation quality)., • Own readiness workflows to prevent install-day issues (checklists, gating steps, pre-install validation)., • Partner with vendors/ops/logistics to ensure kitting accuracy, completeness, configuration, and labeling., • Act as senior escalation point for high-severity or complex issues., • Lead overnight incident response: triage - mitigate - communicate - escalate - handoff., • Maintain and improve runbooks, SOPs, readiness playbooks, and knowledge base., • Identify trends and drive fixes (process changes, automation, tooling improvements) to reduce repeat incidents., • Produce clear reporting for leadership on performance, readiness risks, and systemic issues.ABOUT YOURequired:, • 7+ years in IT support / technical operations / NOC / helpdesk, ideally supporting SaaS + hardware/IoT ecosystems., • 3+ years people management experience (hiring, coaching, performance management) leading a technical support or operations team., • Strong troubleshooting across hardware/software/networked systems; able to lead complex incident mitigation., • Familiarity with Linux/Unix, SSH, networking, and command-line troubleshooting., • Experience operating within SLAs and running structured incident response in a 24/7 environment., • Proficiency with ticketing and support tools (Jira, Zendesk, ServiceNow) and remote support workflows., • Strong communication skills—clear customer-ready updates, confident cross-functional leadership., • Ability to manage ambiguity, competing priorities, and high-impact work during overnight and deployment-critical windows.Preferred:, • Experience with retail deployments, RFID, and/or distributed hardware fleets., • Experience owning readiness workflows: kitting/staging, BOM validation, asset tracking, labeling, vendor QA, logistics handoffs., • Experience building support operations: KPIs, QA programs, postmortems, runbooks, problem management, and automation., • Vendor/integrator management experience in large-scale rollout programs.WHAT YOU'LL DO:In your first 30 days, you will:, • Learn Radar's product, deployment workflows, kitting/staging flows, and top support + readiness failure modes., • Shadow overnight support and readiness processes; map dependencies, handoffs, and escalation paths., • Baseline SLA performance and readiness metrics (kitting defects, missing/incorrect items, "install blocked" causes).In your first 60 days, you will:, • Take ownership of support ops and readiness execution (queue discipline, escalation quality, readiness gating)., • Implement improved kitting support workflows (checklists, defect categorization, exception handling, comms templates)., • Strengthen onboarding/training and close top documentation gaps across both support and kitting readiness., • Establish recurring trend reviews with Ops, NOC/Systems, Engineering, and vendor partners.In your first 90 days, you will:, • Deliver measurable improvements: faster resolution times, improved SLA adherence, reduced reopens/repeats., • Reduce kitting-related install disruptions via defect prevention + tighter vendor process controls. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description ABOUT THE COMPANY: Groundwork Operations, LLC provides general and specialized Crew to handle a wide range of tasks, including set-up and break-down of indoor and outdoor experiential events, brand activations, and more, throughout NY, NJ, PA, and MA. Our team works projects of all sizes, from small actions that a single Crew Member can handle autonomously, to large scale events such as the NY Marathon where we have dozens of shifts available on a daily basis for several weeks. We also provide project management and general and specialized labor support for travel-based warehouse and facility projects throughout North America. Our crew travels to different client locations to support small-to-medium scale projects such as warehouse build-outs, workspace reconfigurations, station assembly, wire and cable management, and material handling. All work is performed on-site at client facilities—there is no fixed or permanent work location. JOB DESCRIPTION: This job is gig-based and 100% travel-based. You are applying to be included in our database of General Workers and Warehouse Crew Members who are offered individual shifts at varying client locations based on project demand. You must be comfortable traveling to different sites for every assignment. Travel costs including flights, hotels, and per diem for food will be included. Shifts may occur on weekdays, weekends, and occasional overnights depending on project schedules and timelines. This role is ideal for individuals seeking flexible, hands-on work who enjoy changing environments and project-based assignments. Our crew includes people from a wide range of backgrounds, including tradespeople, students, creatives, and professionals seeking supplemental income. Some crew members accept only a few shifts per year, while others work 40+ hours per week during busy periods. Motivated and reliable crew members may receive more frequent shift offers, additional training opportunities, increased responsibilities, and pay increases over time. RESPONSIBILITIES: Responsibilities include, but are not limited to: • Traveling to different warehouse, office, and facility locations for each project, • Loading and unloading tools, materials, and equipment at client sites, • Building and assembling workstations, shelving, racks, and modular systems, • Assisting with warehouse layout changes and workspace reconfigurations, • Running, organizing, bundling, securing, and labeling cables and wires, • Supporting wire management projects, including cleanup and final organization, • Using basic hand tools to install, adjust, or remove fixtures and hardware, • Packaging, palletizing, and organizing materials HARD SKILLS: • Strong attention to detail, particularly for wire and cable management tasks, • Ability to lift up to 100 pounds, • Ability to stand for extended periods and frequently bend, kneel, reach, and climb ladders, • Ability to safely use basic hand tools (screwdrivers, drills, wrenches, box cutters, cable cutters, etc.), • Ability to reliably manage a travel-based, gig-style schedule, • Ability to arrive on time on traveling days, • Strong communication and teamwork skills, • Ability to follow instructions and complete tasks accurately, • Willingness to accept feedback and adapt to changing project conditions, • Ability to maintain a professional and positive attitude in fast-paced environment, • Valid State ID (Passport recommended), • Reliable transportation and ability to travel to multiple job sites, • Working email address, • Reliable smartphone with a data plan capable of using mobile apps, • Ability to complete online employment paperwork with e-signature functionality, • Ability to arrive on site prepared with required PPE, including work gloves, • Wire and cable management or low-voltage support work, • Warehouse build-outs or facility reconfiguration projects, • Assembly of furniture, racking, or modular systems, • Operating pallet jacks, hand trucks, or dollies, • Forklift, scissor lift, or boom lift experience, • Shipping, receiving, packing, or inventory work This is a 100% travel-based, gig-based position and is not a full-time or part-time role with a guaranteed schedule or fixed work location. Travel costs including flights, hotels, and per diem for food will be included. Per diem is additional compensation beyond hourly pay. PLEASE NOTE: The majority of Groundwork Operations and Heavy Weight Freight job postings are for gig-based positions, NOT full-time or part-time roles with a consistent schedule. The exceptions to this are listed below: • Our CDL Class A OTR (Over The Road) Truck Driver jobs are contract-based (1099) with specific, consistent schedules. bStsSnQ9a0

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Overview Hudson Yards has become the cultural center of Manhattan’s New West Side. A template for the future of cities, this new neighborhood has not only changed the way New York looks to the world, but the way the world sees New York. Be a part in shaping one of a kind experiences at New York’s newest neighborhood by joining our team at Vessel and Edge. We are looking for individuals passionate about unforgettable experiences in the world of thrill and design. • Vessel is a new kind of public landmark. Engaging and interactive, the centerpiece of the Public Square and Gardens is meant to be climbed and explored with others. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at . #TRC #LI-RB1 #Onsite Responsibilities Reports To: Head of IT / IT Admin for Hudson Yards Experiences Position Summary We are seeking an experienced IT Desktop Administrator to support end-user computing and ensure the smooth operation of IT services across the organization. This role will be responsible for device provisioning, user onboarding, endpoint management, and first-level technical support, while ensuring tickets and escalations are handled within defined service level agreements (SLAs). The ideal candidate will have strong hands-on experience with Microsoft Intune, Microsoft Entra ID (Azure Active Directory), endpoint imaging, and desktop support in a corporate environment. Key Responsibilities • Image, configure, and deploy Windows laptops and desktops for new and existing employees, • Manage user onboarding and offboarding, including account provisioning, email setup, and system access, • Configure and support Microsoft 365 accounts, email, and collaboration tools, • Manage mobile device and endpoint management using Microsoft Intune, • Administer user identities, permissions, and access using Microsoft Entra ID / Azure Active Directory, • Provide Level 1 desktop and technical support for end users across hardware, software, and connectivity issues, • Troubleshoot issues related to laptops, printers, phones, and mobile devices, • Monitor and action IT service desk tickets, ensuring timely resolution in accordance with SLAs, • Escalate complex technical issues to senior IT staff or external vendors when necessary, • Maintain accurate IT asset inventory and device lifecycle records, • Assist with software deployments, patch management, and endpoint security compliance This is a temporary position. Anticipated to be through May to mid-June. The anticipated hourly range for this position is listed below. Anticipated hourly range: $45.00 - $55.00 / hour Actual base salary within the anticipated range will be determined by several components including, but not limited to, the individual's experience, skills, qualifications, and market factors. Qualifications Qualifications • 5+ years of experience in desktop support or IT administration roles, • Strong experience imaging and deploying laptops and desktops, • Hands-on experience with Microsoft Intune endpoint management, • Working knowledge of Microsoft Entra ID (Azure AD) and Active Directory, • Experience supporting Microsoft 365 / Exchange Online environments, • Familiarity with IT service management tools and ticketing systems, • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service skills, • Experience with mobile device management (MDM), • Familiarity with endpoint security and compliance policies, • Knowledge of network basics (WiFi, VPN, connectivity troubleshooting), • Endpoint management (Intune), • Identity and access management (Entra ID / Active Directory), • Windows desktop support, • Hardware provisioning and imaging, • IT ticketing and SLA management, • On-site 5 days a week. After hours and weekends may be needed.

Job Description Overview Girl Scouts of the USA Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience. The Technology Department is a critical driver and enabler for the Girl Scouts movement. This is where technical expertise, such as application development, solutions architecture, data engineering and infrastructure support all reside to deliver the best experience for girls, volunteers, and supporters. Directly tied into strategy and innovation, technology solutions crafted in partnership with councils and business partners range from proof of concepts to deployment of highly complex and critical systems. We deliver technology expertise across all the disciplines and key business systems for the GSUSA application portfolio. Come join the team and make an impact! #li-hybrid Responsibilities The Technician - Desktop Support reports to the Director, Help Desk & Desktop Technology and will act as a team member supporting GSUSA staff technology needs. They ensure tickets are resolved and incidents are closed in accordance with SLA guidelines, ITIL practices, and GSUSA IT policies and procedures. Duties will include troubleshooting and maintaining technology for the end-user environment for the Girl Scouts of the USA (GSUSA) national headquarters staff and external offices by responding to calls and emails, providing on-site service request support, and delivering operational support of desktop and laptop computers, printers, applications, and mobile devices. This role maintains and ensures the operational stability of desktops and various business applications via deployment of software packages, updates and patches for operating systems, antivirus utilities and productivity software. The Technician - Desktop Support may assist in providing support for phones, automatic call distribution queues, extensions and administering voice mailboxes. This role works closely with other technical teams to resolve issues. This is a hybrid role with a minimum of 2 days per week in the New York City office. Qualifications • Bachelor’s degree in information technology (or related field) or equivalent technical experience. Minimum 3 years of combined IT level 1 and level 2 support experience for on-site and remote end-users in a mid-sized organization. * Minimum 3 years desktop OS/hardware troubleshooting. Preferred Certifications/Requirements: • Technical desktop certifications are a plus – Microsoft Fundamental Certifications (Microsoft 365 and Security), ITIL 4 Foundations, or related. SALARY RANGE: $44,000 - $80,000 This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience. What We Offer: Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: Paid Time Off: GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's. Other Benefits: • Medical and Behavioral Health Coverage, • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance., • Both plans include GSUSA partial subsidy of premium costs, • Dental and vision coverage, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts, • Company-paid life insurance, • Flexible work arrangements, • 12 weeks of paid parental leave, • 401(K) with company match, • Sick leave, • Short- and Long-Term Disability for salary continuation POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time, hybrid position with 2 days on site required. GSUSA is based in New York City. Occasional evening and weekend work may be required as job duties demand. AAP/EEO Statement: GSUSA is an equal employment opportunity employer.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office. This position is a full-time on site position. The Position This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands. Key Responsibilities: • Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires., • Collect and track equipment from departed end users following standardized asset tracking procedures., • Provide support for video conferencing and related A/V on-site systems., • Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills., • Collaborate with other team members on tasks or requests, in an efficient and expeditious manner., • Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office., • Adhere to organizational change management processes., • Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:, • Windows 10 & Windows 11 Operating Systems, • Microsoft Office O365 with a strong acumen in Outlook, • Desktop client v. web-based applications, • Active Directory & Azure AD, • Zoom Rooms & Microsoft Teams, • Desktop Driver Controls, • All-in-One Monitors, • VPN, Remote Access, & Cloud Network Access, • Virtual Desktop Environments and Functions, • Cloud & On-Prem Telephony functions, • Desktop imaging & BIOS controls, • LAN and SD-WAN support, • Minimum 3 years working in ITSM and ITIL environments., • Self-starter with the ability to manage own time effectively and work autonomously., • Ability to lift and move items up to 50 lbs., • Ability to travel throughout the region, if needed., • Experience working in an environment that promotes active listening, transparency, and customer-centric service., • Experience in system operations and/or administration a plus., • Prior law firm experience a big plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst., • Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience., • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The IT Support Analyst is responsible for providing Tier 1 and Tier 2 technical support to employees across the organization. This role serves as the first point of contact for IT-related requests and issues, ensuring timely resolution and a high-quality employee experience. This position supports day-to-day IT operations including troubleshooting hardware and software issues, managing user access, and maintaining accurate documentation and inventory. In a growing SaaS environment, this role is both hands-on and service-oriented, requiring strong problem-solving skills, attention to detail, and a proactive mindset. This position reports to the Director, Cybersecurity. This position is full-time and primarily remote, with occasional in-office presence as needed. Candidates must be located in the NY Tri-state area within one of the following states: Connecticut, New Jersey, New York. Candidates may be required to travel and/or meet up in-person from time to time. About You * You have hands-on experience resolving Tier 1 and Tier 2 helpdesk tickets and are comfortable working in a ticketing system (Jira, Zendesk, Freshservice, or similar) to track and close requests efficiently. * You've provisioned and deprovisioned user access across SaaS applications and are familiar with the access management steps involved in employee onboarding and offboarding. * You can troubleshoot hardware and software issues across MacOS and/or Windows environments and know when to resolve independently versus escalate. * You maintain clean documentation; you have written or updated knowledge base articles, process guides, or IT procedures and understand why that work matters. What You'll Do * Respond to and resolve Tier 1 and Tier 2 helpdesk requests in a timely manner. * Troubleshoot and resolve laptop, hardware, and application-related issues. * Reset passwords and assist with account access issues across systems. * Provision and deprovision user access to applications and internal tools. * Install, configure, and maintain software applications on employee devices. * Support onboarding and offboarding processes, including device setup and access management. * Maintain and update IT documentation, including internal procedures and knowledge base articles. * Track and manage laptop and hardware inventory. * Escalate more complex technical issues to the IT Manager, Cyber, or engineering resources as needed. * Communicate clearly with employees to provide updates and ensure a positive support experience. * Identify opportunities to improve processes, documentation, and efficiency within IT support. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * 1-3 years of experience in an IT support, helpdesk, or similar role. * Basic knowledge of computer hardware, operating systems (MacOS and/or Windows), and common business applications. * Experience with ticketing systems (e.g., Jira, Zendesk, Freshservice, or similar). * Experience with Google or Microsoft Suite. * Familiarity with user account management and access provisioning. Essential Skills * Customer-focused mindset with a strong sense of ownership and accountability. * Ability to prioritize and manage multiple requests in a fast-paced environment. * Strong attention to detail and organizational skills. * Clear written and verbal communication. * Ability to follow and improve documented processes. * Collaborative approach with a willingness to support team and company needs. Tools You’ll Use * Slack * Microsoft Office * Google Suite What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * Base annual salary range of $65,000 to $80,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution., • Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers., • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job DescriptionAbout the Role We’re looking for a hands-on IT Specialist to support day-to-day technology operations across a multi-site organization. This is an office-based role with local travel for urgent issues and scheduled site checks. You’ll focus on fast troubleshooting, clear user communication, and disciplined ticket management. This role is ideal for someone who likes fixing real problems, following process, and being accountable to measurable KPIs. What You’ll Do * Provide Tier 1–2 IT support for hardware, software, and access issues * Own tickets from intake through resolution or escalation * Communicate clearly with non-technical users in a fast-paced environment * Travel on-site for urgent issues that cannot be resolved remotely * Perform semi-annual preventive checks at office locations * Coordinate with and oversee third-party IT vendors for routine on-site work * Support onboarding/offboarding, account setup, and basic network troubleshooting * Document all work clearly in the ticketing system What This Role Is Not * Not a remote or hybrid position * Not a senior engineer or architect role * Not full-time field work What We’re Looking For * 2–4 years of hands-on IT support experience * Strong troubleshooting skills (hardware, OS, basic networking, applications) * Experience supporting Windows and Microsoft 365 environments * Ability to explain technical issues clearly to non-technical users * Comfortable working from tickets, SLAs, and KPIs * Willingness to travel locally for urgent site visits Nice to Have (Not Required) * Multi-site or healthcare IT experience * Experience working with MSPs or outsourced vendors * CompTIA A+ or Network+ (or equivalent real-world experience) How Success Is Measured * Ticket resolution time and backlog health * First-contact resolution rate * User satisfaction * Patch and documentation compliance Benefits We offer a comprehensive benefits package including: * Medical, Dental, and Vision Insurance * 401(k) retirement plan with company match (if applicable) * Paid Time Off (PTO) * Paid holidays * Paid sick leave in compliance with NY and NJ state laws * Professional development support * Employee discounts on orthodontic treatment (if applicable) Benefits eligibility is subject to plan terms and waiting periods. Why Join Us We’re tightening IT operations, improving accountability, and reducing noise by outsourcing routine work. You’ll be part of a focused team that values execution, process, and clear ownership. Diamond Braces is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Job DescriptionAbout xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a motivated and detail-oriented IT Services Technician (Level 1) to join our dynamic IT team. This role is responsible for providing first-line technical support to the office, resolving basic IT issues, onboarding's and escalating complex problems to specialist teams in various IT disciplines. The ideal candidate is passionate about technology, has strong problem-solving skills, and delivers exceptional customer service RESPONSIBILITIES: • Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues., • Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions., • Assist users with software installations, account setups, and password resets., • Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation., • Escalate unresolved issues to Level 2 or specialized teams with detailed documentation., • Maintain and update IT knowledge base articles and self-service wikis for common issues., • Perform routine maintenance tasks, such as software updates and system backups, as directed● Assist with onboarding new employees, including setting up workstations and accounts., • Adhere to company IT policies, procedures, and security protocols., • Provide new hire onboarding and offboarding service supportBASIC QUALIFICATIONS:, • High school diploma or equivalent; Associate's degree in IT, Computer Science, or related field preferred., • 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply), • Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications., • Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP)., • Strong communication and customer service skills to assist non-technical users effectively., • Ability to prioritize tasks and manage time efficiently in a fast-paced environment., • CompTIA A+, Network+, or similar certifications are a plus but not required., • Ability work after hours and graveyard shiftsPREFERRED SKILLS AND EXPERIENCE:, • Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools., • Basic knowledge of Active Directory and user account management. Base salary is just one part of our total rewards package at 𝕏, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. ITAR REQUIREMENTS:

Job Description Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele. Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations. ACS is searching for a Business Technology Specialist to join our team for one of our clients in the New York City area. The Business Technology Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability. Requirements • Candidate should be local or willing to travel/commute to Lower Manhattan, NYC (Downtown)., • Minimum 3+ Years of computer hardware repair,outstanding customer service experience and hands-on technical experience, • Strong working knowledge of: Windows Devices, Apple Devices, Active Directory, File & Printer Servers, Office 365 / Google Suite Administration, Adobe Creative Cloud Suite Tools and Services, Networking & Network Switches, and Hardware Installations / Troubleshooting, • Basic Knowledge of: VoIP Systems, Video Conference Systems, Systems and Network Security, System backup, qne Imaging, • Skills, • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills, • Be capable of lifting up to 25 lbs, • Be able to install, configure, troubleshoot and resolve technical issues properly, • Manage all on-site installation, repair, maintenance, network administration, and test tasks for items including, but not limited to:, • Network Equipment (servers, firewalls, routers, wifi, switches), • Workstations (desktops, laptops, monitors), • Manage inventory of computers, peripherals, and software licenses, • Peripheral devices (printers, scanners, docking stations), • Audio-visual equipment and backup solutions, • Provide training and education to customers about products and services, • Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift, • Document and implement client processes by creating SOPs (Standard Operating Procedures) including, but not limited to: New User Setup & Termination Processes (Active Directory), Workstation Setup Guides, or Network Diagrams, • Work with Technical Account Manager to manage the clients’ needs, • Provide excellent customer support and technical services onsite and remotely, • Take ownership of tasks and follow through to ensure complete resolution, • Work closely with the company’s support desk team to resolve technical issues, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles, • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 per hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Responsibilities: • Provide initial contact and incident resolution to customers with hardware, software, and application problems., • Attempt to resolve as many incidents during the first call as possible., • Document incident resolution and status in incident PSA tool., • Provide day-to-day support for localized PC issues., • Create and manage user accounts and provide remote troubleshooting support to customers., • Provide input and update to standard operating procedures., • Participate in the organization's change management process., • communicating and escalating issues using sound judgment and self-initiative., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • Benefits are offered such as medical/dental/vision insurance and vacation time. 401k will be obtained as a benefit after 1 full year of service., • You will be placed at our Fair Lawn, NJ office. Please do not apply if you are not local or are not willing to relocate. MMpdfeqcDR

Job Description Overview We are hiring a hands-on IT Technician with strong experience in Windows Server administration, network support, and desktop troubleshooting. This role supports a multi-site environment, including field locations, and is ideal for someone who enjoys solving complex technical problems while delivering excellent customer service. You will play a critical role in maintaining IT infrastructure, supporting end users, and ensuring systems run efficiently across the organization. NOTE: This is an on-site position in our Corporate Office in Allendale NJ. This is NOT a remote/hybrid position. Responsibilities • Install, configure, and maintain computer hardware, software, and network systems, • Set up workstations, printers, routers, and other IT equipment, • Provide desktop support and help desk troubleshooting for end users, • Diagnose and resolve hardware, software, and network issues (LAN/WAN), • Administer and support Windows Server (Active Directory, DNS, DHCP, Exchange), • Perform preventative maintenance and on-site IT support at field locations, • Ensure network security and data protection standards are maintained, • Document issues, repairs, and maintenance activities, • Coordinate system upgrades and patches with minimal downtime, • Train users on new systems, applications, and IT best practices, • Monitor equipment inventory and recommend purchases, • Travel to business locations as needed Qualifications Required Skills & Technical Expertise • Strong experience with Windows Server administration (Active Directory, DNS, DHCP, Exchange), • Solid knowledge of networking concepts (LAN/WAN, routing, switching, firewalls), • Experience with IT support, help desk systems, and remote management tools, • Advanced troubleshooting and root cause analysis skills, • Proficiency in Microsoft Office 365 support, • Experience supporting desktop hardware, system deployments, and IT infrastructure, • Strong communication skills and customer-focused mindsetPreferred Qualifications, • Bachelor’s degree in IT, Computer Science, or related field, • 1–3 years of experience in a multi-site or enterprise IT environment, • Certifications such as CompTIA A+, Network+, or similar, • Experience in retail, restaurant, hospitality, or POS systems, • Competitive Pay ($56K–$64K + Overtime Eligibility), • Bonus Opportunity, • Medical, Dental, and Life Insurance (for you and your family), • Domestic Partner Benefits, • Flexible Spending Accounts (FSA/HSA), • 401(k) with Company Match, • Paid Time Off (PTO), • Career advancement and professional development opportunities

Job Description Butler Hospitality is a Hospitality Tech Company that serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. BUTLER HOSPITALITY - IT Associate, New York City, NY. This role will require exceptional organizational skills. Assist with organization of multiple Restaurants launches within the same month, so you must be able to prioritize your time and manage project timelines. This position will also be coordinating (via phone/email/web-conference) with our vendors, the IT associate must be able to communicate clearly and effectively. This role does not require an extensive IT background, but you should be quick to learn new applications and processes. Qualifications • 2-year experience in an IT Associate role, • Bachelor's Degree (BA) in IT Related studies preferred, • Knowledge of computer networks, servers, and network clients configurations, • Computer hardware and software configuration skills are required, • Great Communication both written and verbal, • Competitive Salary, Performance Bonus, • Medical, Dental, Vision & 401K, • FSA & Commuter Benefits Powered by JazzHR UMIYtfnuyy

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job DescriptionDescription: Essential Duties and Responsibilities: • Develop technical skills and contribute to the success of our organization., • Provide basic technical support to employees for hardware, software, and networking issues, including setup, troubleshooting, and maintenance., • Assist in setting up new computers, configuring software, and performing routine maintenance on IT equipment., • Diagnose and resolve technical issues related to computer hardware, software applications, and network connectivity, escalating complex issues to senior IT staff when necessary., • Support IT projects, including hardware or software rollouts, system upgrades, and new technology implementations, under the guidance of senior IT team members., • Help create, modify, and manage user accounts, including resetting passwords and managing access permissions., • Track IT assets, such as hardware and software licenses., • Support end-users, troubleshoot technical issues, and assist with various IT-related projects to ensure efficient operation of our systems and networks., • Perform duties outside your assigned area when called upon by the Executive Leadership or Direct Supervisor as needed, • Associate degree or higher in Information Technology, Computer Science, or a related field preferred; equivalent hands-on experience also considered., • CompTIA A+ certification (preferred but not required), • Familiarity with point-of-sale systems, preferably Catapult., • Working knowledge of Mac and Windows operating systems, common office applications, and Google Workspace., • Basic understanding of networking principles, including device connectivity, IP addressing, and troubleshooting., • Basic understanding of cybersecurity principles, including secure password practices, phishing awareness, and endpoint security., • Familiarity with virtual machines and basic system environments., • Strong organizational, troubleshooting, and problem-solving skills., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards, • Must be able to lift and carry up to 50 lbs., • Must be able to talk, listen, and speak clearly

Job DescriptionAbout the Role We are seeking a dependable and service-oriented IT Help Desk Technician (Level 1 & 2) to support our internal users across multiple medical practice locations. This role is responsible for providing both remote and on-site technical support, ensuring timely resolution of hardware, software, and network-related issues. This position requires a strong balance of technical troubleshooting skills, customer service, and accountability, as well as the ability to work independently and as part of a collaborative IT team. Key Responsibilities User Support & Troubleshooting • Provide Tier 1 & 2 support via ticketing system, phone, and in-person visits, • Troubleshoot issues related to desktops, laptops, printers, mobile devices, and network connectivity, • Support Windows 10/11, Apple devices, and basic network environments, • Perform workstation setup, configuration, deployment, and maintenance, • Create and manage user accounts in Active Directory and Office 365, • Accurately document issues, troubleshooting steps, and resolutions, • Manage and prioritize tickets, ensuring timely resolution within service levels, • Deliver professional, patient, and effective support to end users, • Follow up to ensure full resolution and user satisfaction, • 1–3 years of help desk or desktop support experience, • Hands-on experience with Active Directory and Office 365, • Strong troubleshooting skills across hardware and software environments, • Experience supporting Windows 10/11 systems, • Excellent communication and customer service skills, • Technical degree or equivalent experience, • Certifications such as MCP, MCSA, or CompTIA Network+, • Experience with tools such as Atera RMM, Azure, CrowdStrike, or similar platforms, • Exposure to Microsoft Server environments (2016–2022)What We're Looking For, • A proactive problem-solver who takes ownership of issues through resolution, • Strong attention to detail and documentation practices, • Ability to manage multiple priorities in a fast-paced environment, • A genuine desire to help others and provide excellent serviceWork Environment & Reporting, • Reports to: Director of IT, • Works closely with: IT team, • Combination of desk-based and on-site support responsibilities

Job Description The IT System Specialist is responsible for providing day-to-day technical support to staff and volunteers. This role is responsible for handling the daily IT ticket queue. This position provides support for Microsoft applications, and other organization applications as needed. The IT System Specialist also provides technical support for Executive Division Board meetings by performing the online meeting software host role for in-person and remote meetings. This role assists the IT Operations Manager and IT Systems Analyst with day-to-day operational tasks as needed. Duties and Responsibilities • Troubleshoot and resolve technical issues within IT Tickets, calls to the IT main phone number, and in‑person support at 40 Wall as needed., • Ensure all support tickets are completed with clear, detailed explanations of the issue, how it was resolved, and any next steps for the user., • Identify complex or recurring issues and escalate them to the appropriate IT team members when necessary., • Install, configure, and troubleshoot computer hardware, software, mobile devices, and peripherals., • Assist with onboarding new employees, including preparing equipment, setting up accounts, and providing initial technology orientation., • Assist with offboarding employees, including removing user accounts, disabling access, and retrieving hardware used for remote work., • Assist with quarterly maintenance and updates to Outlook distribution lists., • Manage network connectivity for all printers, scanners, and copiers throughout the country, support user questions, and troubleshoot device errors as needed., • Provides support for the Executive Division Board meetings, including being the online meeting software host, managing the polls, AI transcripts, sharing presentations, and assisting participants as needed. Meetings are multiple days, after‑hours, and often emergency meetings are scheduled at the last minute., • Perform conference room checks to ensure all meeting technology (screens, audio, cameras, connectivity) is functioning properly prior to scheduled meetings., • Assist users with hardware and software issues by providing training, written instructions, and answering questions., • Test new hardware and software to verify compatibility with existing systems, • Educate staff on network security best practices and safe computer usage., • Develop a working knowledge of the organization’s technology systems, workflows, and business processes., • Perform other related duties and tasks as assigned. Required Knowledge, Education, Experience • Bachelor’s degree or minimum of 3+ years of related experience, • Proficiency in Microsoft Office and Windows 11 computers Required Skills • Ability to learn new systems, as needed., • A strong comprehension of technical concepts with the ability to communicate them effectively to individuals of various technical abilities, skills, and backgrounds., • Strong analytical skills with fine attention to detail., • Ability to multi-task, prioritize and escalate problems and communicate issues.

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The CST-VC Technician (Collaboration Solutions Team - Video Conferencing) – plays a critical role in supporting and maintaining video conferencing systems for our clients. The CST-VC Technician is responsible for delivering high-quality technical support, troubleshooting, and resolving issues related to in-room AV/VC (Audio Visual/Video Conferencing) technology, including equipment failures, physical malfunctions, and software configuration problems. • Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms, • Primary user-facing POC for all VC related issues, • Provide strong client level support to users, with a predisposition to de-escalate technical fails, • Perform break fix (user reported incident) tasks within target SLA response window, • Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues, • Maintain accurate tagging and data entry of all tasks, projects, and requests performed, • Form strong XFN partnerships with local Helpdesk, Facilities, and Events, • Provide VC focused support for users of all levels, • RCA reported network related call escalation issues, • Active monitoring of local and global VC Endpoints and related hardware, • Initiate Cisco TAC cases and vendor RMA's for equipment, • Advise and QC integrators of client installation standards, • Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related equipment in new office locations, • Track inventory of on-site supplies, consumables, and assets, • Maintain up to date knowledge of relevant industry standard hardware as well as client proprietary tools KEY RESPONSIBILITIES: • Provide ongoing technical support for video conferencing equipment and in-room AV technology., • Diagnose and resolve hardware and software issues, ensuring minimal downtime for end users., • Perform root cause analysis to identify recurring problems and implement solutions to prevent future incidents., • Analyze trends in AV/VC issues to proactively improve service quality and operational processes., • Document solutions and best practices to enhance team knowledge and efficiency., • Participate in the commissioning of AV systems for both retrofits and new builds., • Ensure all installations meet company standards and client requirements. Additional Duties: • Collaborate with cross-functional teams to deliver seamless AV experiences., • Maintain accurate records of maintenance activities and service requests. Ideal Candidate: • Strong technical background in AV/VC systems., • Excellent problem-solving and communication skills., • Highly proficient with a wide range of AV technologies. ESSENTIAL CRITERIA: • Ability to be self-motivated and accountable in a fast-pace, independent environment, • Ability to think creatively as well as methodically regarding technical issues, • Knowledge of Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow, • Strong interpersonal, customer service, and conflict resolution skills, • Willingness to learn and adapt to client culture, • Ability to work both independently as well as with a team, • Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-GM1 #LI-Onsite #INDHP Pay Range$73,000—$76,000 USD

Job Description About Origin Origin (previously 10xConstruction) is building general-purpose autonomous robots for US construction to tackle rising costs, safety risks, and labour shortages. Our modular, multi-trade platform combines purpose-built hardware with real-time sits. intelligence to navigate complex environments and execute tasks with precision. Trained in high-fidelity simulation and already deployed on live sites, our robots deliver 5x faster execution, 250%+ margin expansion, and significant cost savings. Join India’s most talent-dense robotics team consisting of individuals from IITs, Stanford, UCLA, etc. About the role As a Deployment Intern, you will be Origin’s boots on the ground —the person who physically brings our robots onto construction sites, gets them running, and ensures they deliver a finish the GC and sub are proud of. You need to understand what a Level 4 wall looks like, why a butt joint is harder to finish than a tapered joint, and why a NYC winter unheated floor is a real operational problem for compound drying times. At the same time, you need to be sharp enough to set up a robot in the site, train Robot operators, and flag bugs in the working of the robot that an engineer can act on immediately. You are the face of Origin at the construction site. This role is ideal for someone who grew up in construction — whether through formal education, a family trade background, or field experience — and is excited about what autonomous robotics can do for the industry. Key Responsibilities Robot Deployment & On-Site Operations Operator Training & Workforce Development Documentation & Field Reporting Requirements Required Qualifications Background in construction, construction management, civil/structural engineering, or a closely related field — through a degree program, trade school, or hands-on field experience. ● Comfortable on active U.S. construction sites: familiar with site safety rules, PPE, GC protocols, and working around other trades. ● Working knowledge of drywall finishing: finish levels (L0–L5 per GA-214), joint types, compound types, sanding technique, and what a good Level 4 wall looks like. ● Strong delivery mindset — you take ownership of outcomes, not just tasks. If the wall is not done by end of shift, that is your problem to solve. ●People skills: you will spend most of your day working with tradespeople. You need to earn their respect, communicate clearly, and train effectively without being condescending. ● Strong physical stamina — active construction environments, dusty floors, unfinished spaces, variable temperatures, and early start times. ● Clear, structured written communication: daily reports and issue documentation need to be useful to people who were not there. ● Available for on-site work 6 days/week; flexible on start times to align with construction crew schedules. ● Available for a 6-month full-time internship (Immediate joiners preferred). Direct trade experience in drywall installation, taping, finishing, or painting — professionally or through academic program fieldwork. ● Prior experience training or supervising construction workers or tradespeople in new processes or tools. ● Familiarity with NYC construction workflow: DOB permits, GC/sub relationships, union vs. non-union dynamics, and project scheduling on high- rise residential and commercial jobs. ● Basic exposure to robotics or automated equipment — not as an engineer, but as a user or operator. ● Comfort reading basic telemetry or equipment data on a tablet interface to assess machine performance.

Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME’s 20 club locations most recently expanded to include the iconic Port Washington Tennis Academy, now SPORTIME Port Washington. SPORTIME currently offers 192 indoor and outdoor tennis courts and 131 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, pickleball, sports and camp facilities and programs, including the John McEnroe Tennis Academy (JMTA) and SPORTIME Volleyball Club (VBC). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC’s, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities • Desktop Support, including travel to Company’s 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region., • Install, configure and maintain computer hardware, including but not limited to PC’s/workstations/ laptops, phones, video and sound., • Assist with wiring., • End user support, including phone and on-site support for hardware and software issues., • Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software., • Support and corporate telephone infrastructure, including voicemail system and telephone devices., • Install/upgrade desktop/ laptop software., • Apply fixes/patches to software., • Install/replace computer hardware., • Support backups., • Bachelor’s Degree in Computer Science or related field., • Basic knowledge of Google Suite., • Fluency with Microsoft Operating Systems and Microsoft Office products required., • Valid driver license., • Reliable transportation to travel to Company’s 15 locations., • Experience in troubleshooting desktop applications., • Strong oral and written communication skills., • Experience with Windows OS, TCP/IP, and networks., • Some understanding of Mac/Apple hardware, apps and OS., • Ability to comfortably interact with all levels of management., • Ability to support and communicate with end-users at various levels of tech proficiency., • This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills., • This position requires a pleasant demeanor and a friendly, helpful attitude. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description We’re looking for a technically skilled, dependable, and service-oriented Field Technician to join our team. This role is primarily based out of our Midtown Manhattan office and supports a wide range of client environments across Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office on Long Island. This position is ideal for someone who enjoys a mix of onsite support, hands-on troubleshooting, end-user assistance, and field-based technical work. The technician will spend approximately 50% of their time at client sites, providing in-person support, resolving technical issues, completing onsite tasks, and assisting with implementations and infrastructure changes. What You'll Do • Provide onsite and remote Level 1/2 support for client environments, • Troubleshoot and resolve issues related to:, • Workstations and laptops, • Microsoft 365 and user account issues, • Printers and peripheral devices, • Basic server and line-of-business application issues, • Network connectivity, wireless access, and firewall-related concerns, • Travel to client sites to perform technical support, remediation, deployment, and installation work, • Assist with workstation setups, user onboarding/offboarding, hardware replacements, and office IT moves, • Support onsite project tasks such as:, • Network equipment installations and replacements, • Firewall and switch swaps, • Wireless deployments, • Endpoint deployments and refreshes, • Basic server and infrastructure upgrades, • Escalate complex issues appropriately to senior engineers or project resources, • Clearly communicate progress, blockers, and technical findings to internal teams and client contacts, • Document work performed, technical findings, and client environment details in IT Glue, • Use Halo PSA for ticket management, time entry, and work tracking, • Use Ninja RMM for remote access, monitoring, and endpoint support, • Maintain professionalism and strong customer service while representing the company onsite, • Be flexible with schedule requirements, as some after-hours or early-morning work may be required for client needs or maintenance windows You’re a Good Fit If You:, • Have strong troubleshooting skills and are comfortable working independently in the field, • Communicate clearly with both end users and internal technical teams, • Are organized, reliable, and detail-oriented, • Are comfortable balancing reactive support work with scheduled onsite tasks, • Enjoy working directly with clients and providing a high level of service, • Can adapt to different client environments and technologies quickly, • Understand when to resolve issues independently and when to escalate Preferred Experience, • 2+ years of experience in a managed services, field support, or IT support role, • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Basic Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as:, • SonicWall, • Meraki, • UniFi, • Ruckus, • Experience with IT documentation platforms and PSA/ticketing systems preferred, • Valid driver’s license and ability to travel to client locations as needed Position Details, • Job Type: Full-time, • Location: Based onsite in our Midtown Manhattan office, • Travel: Approximately 50% travel to client sites in Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office Ideal Background · Strong foundational knowledge of Microsoft and networking technologies · Interest in long-term technical growth · Strong documentation and communication skills Certifications that help you stand out (but are not required): · Microsoft (AZ-104, AZ-800, MD-102, SC-300) · Cisco CCNA or equivalent · SonicWall SNSP or Fortinet NSE 5 · VMware VCP · Google Workspace Administrator Benefits • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Vision insurance

Job DescriptionAbout Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The job of the IT Support Specialist – Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment. Responsibilities Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions. Diagnosing and resolving issues related to: • Windows and Mac computers, • Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc., • Printers and peripheral devices, • Mobile device management platforms such as Jamf and Microsoft Intune, • Password management, multifactor authentication, and SSO, • User onboarding and offboarding, as well as documentation and improvements for these processes, • Access to distribution lists, shared inboxes, application access, and licensing, • Configuration and management of laptops, tablets, and mobile devices, • Recording IT assets like devices, equipment, and peripherals, • Compliance with organizational security policies, including alerting others to possible security incidents, • On call rotation for tickets and technical issuesQualificationsRequired Qualifications, • Organizational Skills, • Ability to manage multiple support requests and prioritize tasks effectively, • Communication, • Strong written and verbal communication skills and ability to explain technical concepts to non-technical users, • Attention to Detail, • Ability to accurately document issues, solutions, and technical processes, • Ability to ensure issues are addressed in both the long and short term, • Problem-Solving, • Ability to diagnose technical issues and implement effective solutions in a timely manner, • Teamwork, • Ability to collaborate with other IT team members and departments, • Strong stakeholder management skills, • Knowledge, • Understanding IT support processes, device management, and security best practices, • Travel Requirement, • 5-10% of travel required to offices in other cities as needed (IL, MD), • Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week. Preferred Qualifications, • Education, • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience, • Experience, • Experience in IT support, help desk, or technical support role., • Microsoft Intune / endpoint management, • Remote support tools, • Experience with endpoint security tools. (Defender, or other related antivirus tools.), • Windows 11 troubleshooting, • Basic networking troubleshooting, • Microsoft 365 administration, • Ticketing systems (ServiceNow, Jira, Zendesk), • Certifications preferred but not required, • CompTIA A+, • Network +Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description D-ploy is a company providing IT and engineering solutions with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are proud to deliver outstanding, innovative services to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our clients’ IT productivity and contribute to their success and corporate values. We are looking for committed, flexible, and solution-oriented individuals who are willing to work on-site in Berkeley Heights, NJ, United States and become part of a dynamically growing, international organization. Join IT! This opportunity is for part time contractors (1 day a week). Responsibilities • First- and second-level support for internal users, • Analysis, prioritization, and sustainable resolution of IT incidents and service requests, • Processing and maintenance of tickets in the ticketing system according to ITIL-oriented processes, • Setup, configuration, and maintenance of workstations (hardware and software), • Installation, configuration, and administration of end devices (clients, peripherals, mobile devices), • Installation, configuration, and maintenance of standard software and specialized applications, • Execution of software rollouts, updates, and patches, • Collaboration with product management, development, and other departments, • Completed IT training or a comparable qualification, • 2–3 years of professional experience in IT support, service desk, or a comparable OSS environment, • Strong knowledge in analyzing and resolving user and system issues, • Structured, solution-oriented, and independent working style, • Good technical and organizational understanding, • Service-oriented, friendly, and professional demeanor when dealing with users, • Clear and effective communication of solutions to customers and colleagues, • Ability to handle multiple tasks simultaneously and set priorities with a customer-focused approach, • Team player with experience working in international, multicultural teams Benefits • Wide range of activities, tasks, and projects, • Vouchers (birthday voucher, wedding and newborn gifts), • Fishing for Friends program – our employee referral program, • Opportunities for professional development and career advancement, • Friendly and international work environment, • Company-sponsored events Is IT in your DNA?

Job Description Key Responsibilities: Inventory Management: • Maintain an accurate and up-to-date inventory of IT assets, including hardware, software, printers/scanners, peripherals and mobile phones., • Track the movement, transfer, and disposition of IT assets., • Perform regular physical audits of IT inventory to ensure consistency with the inventory management system., • Work closely with the IT team and procurement department to support the purchasing of new hardware, software, and other IT assets., • Assist with requisitioning, receiving, and verifying the condition of IT items upon delivery., • Ensure that all IT equipment is properly tagged and entered into the asset management system upon receipt., • Mobile phone provisioning., • Coordinate the return, repair, or disposal of obsolete or non-functional IT equipment., • Ensure the timely and secure disposal of IT assets, including data destruction procedures., • Track software licensing and ensure compliance with licensing agreements., • Maintain software inventory and license records for audits and reporting purposes., • Prepare inventory reports for management, including status, utilization, and upcoming needs., • Generate asset management reports for internal audits and compliance purposes., • Collaborate with IT staff and departments heads (where appropriate) to understand upcoming technological needs and assist in planning for new purchases., • Provide support to the IT department by tracking and managing IT resources during technology projects or upgrades., • 2-3 years of experience in inventory control, IT asset management, or a related field., • Strong attention to detail and organizational skills., • Knowledge of IT hardware, software, and systems., • Familiarity with software licensing and compliance., • Proficient in Microsoft Office Suite (Excel, Word, etc.) and inventory management tools., • Strong communication and interpersonal skills., • Ability to work independently and manage multiple tasks effectively., • Certification in IT Asset Management (e.g., Certified IT Asset Manager – CIAM)., • Familiarity with ITIL (Information Technology Infrastructure Library) framework., • Office environment with occasional lifting of equipment up to 10 lbs., • Occasional travel to different locations across all 5 boroughs or vendor sites may be required. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $34.06 - $37.36 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description About Vibe At Vibe.co, we're reimagining how brands reach audiences in the age of streaming. We believe streaming TV is no longer just a brand awareness play, it's the next great performance marketing channel. We're building the infrastructure to unlock this $100B opportunity. Vibe.co provides an Audience First Streaming TV Advertising solution for marketers to unlock TV as a growth channel. Our all-in-one solution combines hyper-targeted audience segmentation, AI-powered insights and recommendations, real-time campaign optimization, and incrementality measurement, giving brands of all sizes the precision and transparency they've come to expect from social and search, but on TV. Trusted by over 10,000 brands, Vibe.co reaches more than 120 million households across 500+ apps and channels, delivering an average 250% return on ad spend and 20% sales lift. The company hit a $100 million revenue run rate in under two years, ranking among the ten fastest software companies to reach that milestone. Vibe.co's investors include Hedosophia (an early backer of Spotify, Uber, and Airbnb), Elaia, Singular, QuantumLight (Revolut CEO Nik Storonsky's fund), and Illusian (Supercell CEO Ilkka Paananen's fund), as well as angel investors including Carolyn Everson, board member of The Walt Disney Company and Coca-Cola. Nirav Tolia, CEO of Nextdoor, sits on the company's board of directors. Founded in 2022, Vibe.co is widely recognized as the category-defining platform in streaming TV advertising, bringing the power of Meta and Google-style performance marketing to the fastest-growing segment in media. About the Role With a mission to strengthen and scale our IT operations in the US, this role is primarily execution-focused, with responsibility for running local IT support and IT operations, while contributing to security and compliance initiatives. This role is key in ensuring a reliable, secure, and efficient environment for employees as the company grows. Based in NYC, you will deliver hands-on, on-site support to employees and teams while overseeing day-to-day IT operations locally. You will report directly to the Paris-based Lead Infrastructure and work in close alignment with the current IT Manager, also based in Paris, to ensure consistent, high-quality IT support and operations across locations. Responsibilities * Lead day-to-day IT support across the US, with a strong on-site presence for local employees and teams in NYC * Ensure reliable, secure, and scalable IT operations for a growing, mostly remote workforce * Manage the company’s internal IT systems and toolset, including Google Workspace, identity and access management, endpoint management, and device fleet administration * Own the full lifecycle of company hardware, from procurement and deployment to inventory tracking, refresh, and retirement * Design and improve onboarding and offboarding processes to ensure a seamless and secure employee experience * Support security, compliance, and audit activities, including SOC 2 controls, device compliance, and IT policy management * Drive operational improvements through stronger processes, documentation, automation, and self-service capabilities * Manage external vendors and service providers to ensure quality, responsiveness, and cost-effectiveness * Lead IT projects from scoping to delivery and report on key metrics, incidents, and progress to leadership Ideal Profile * 5 to 7 years of experience in IT support, IT operations, or workplace technology, preferably in fast-growing environments * Strong expertise in macOS environments, device lifecycle management, and end-user support * Hands-on experience with MDM platforms such as Kandji, Fleet, Jamf, or similar tools * Solid understanding of identity and access management, including SSO, MFA, and user lifecycle provisioning * Proven ability to design, improve, and automate IT processes to scale operations effectively * Strong troubleshooting skills across hardware, software, and access-related issues * Excellent communication skills, proactive ownership, and the ability to work effectively with remote teams while using AI tools to improve support, documentation, and operational efficiency Nice to Have * Familiarity with scripting and automation using Python, Bash, or similar languages * Exposure to Infrastructure as Code practices and tools, such as Terraform * Working knowledge of compliance and security frameworks such as SOC 2, ISO 27001, or similar standards Our Interview Process We respect your time. Here's exactly what to expect — no surprises, no ghosting. * Recruiter screen — 30 min. We'll share context; you'll share yours. * Manager interview — Meet the person you'd work with directly. * Take-home assignment + live debrief — A real problem, not a trick. We'll work through it together. * Calibration interview — A senior leader joins to ensure we're holding a consistent, high bar. * Offer — Fast. We don't let good decisions sit. * (Senior roles only) Reference checks — Two calls, handled with discretion. Our Values At Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions. You’ll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort. This is a high-performance environment with high-performance rewards: you’ll work alongside people who push you, with real ownership over hard problems in a market that’s moving fast. If that sounds like the best version of your career, we want to meet you. What We Offer For candidates in New York, NY, the pay range for this role is $75,000–$100,000. At Vibe, we want you to build something, own something, and grow fast. Here's how we back that up: * Variable pay — based on objectives you hit. No arbitrary targets. * Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week! * Full health coverage — Comprehensive medical, dental, and vision insurance. * 401(k) with matching — We invest in your future, not just your output. * Unlimited PTO — Take the time you need. We measure results, not hours. * Parental leave — Paid leave for all parents. * Annual offsite — The whole team, once a year, somewhere worth the trip. Equal Opportunity Vibe is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe the best ideas come from teams with different backgrounds, perspectives, and experiences. If you need a reasonable accommodation during the application or interview process, please let us know. Referral Instructions Being referred? Ask your contact to submit your application directly on your behalf.