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Job Description This is a seasonal role starting in November/December, with full-time or part-time hours based on your availability and business needs. Start and end dates may vary slightly due to weather or staffing. About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Assistant Local Manager, you will work alongside our Local Manager as you lead, develop and motivate the local team to achieve personal, professional, and company goals. Our Assistant Local Manager Will Also • Promote a positive, collaborative environment and maintain our core values and policies, • Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures, • Take photos and provide guests with memorable souvenirs to take home, • Photography experience not required, • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery, • Lead by example and reinforce policies and procedures established by senior management, • Troubleshoot technical issues and escalate to IT or Local Management when needed, • Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting, • All other duties as assigned What We’re Looking For • Positive attitude and strong work ethic, • Team player who can work independently and understands the importance of leadership, • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions, • Ability to process sales transactions and comfortable with cash handling, • Professional attire and good hygiene are a must, • Available to attend mandatory pre-season training, • Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays, • Available to work a minimum of 20 hours a week or as needed Knowledge, Experience & Skill • At least 18 years of age, • Previous retail/assistant manager and photography experience preferred, • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect • A fun, fast paced, and passionate environment, • Career advancement opportunities, • Flexible schedule, • Referral program, • One free photo package for friends and family per staff member, • Must be used 2 weeks after the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Job Description About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry. Position Title: Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations Manager is responsible for overseeing and managing all aspects of print production and document services at a designated site. This role ensures the efficient operation of print facilities, including high-volume printing and finishing services, while maintaining high standards of quality, cost-effectiveness, and customer satisfaction. The manager will lead a team of print operators and service technician staff, coordinate with internal departments and external partners, and ensure compliance with company policies and industry regulations. Key responsibilities include workflow optimization, equipment maintenance oversight, inventory control, and performance reporting. Success in this role requires strong leadership, operational expertise, attention to detail, and a commitment to continuous improvement in service delivery. Job Responsibilities: • Fosters positive customer relations and a high degree of customer satisfaction by; intervening, as required, to resolve service complaints and inquiries in a cooperative, supportive, timely and professional manner; interpreting customer agreements; monitoring and improving the quality and thoroughness of services provided., • Oversee Daily Operations: Manage all print production activities, ensuring timely and accurate delivery of print jobs., • Team Leadership: Supervise, train, and evaluate print operations staff; foster a culture of accountability and continuous improvement., • Manages the staff through responsible recruiting, training, motivating, discipline, performance reviews, rewarding, coaching and counseling. Determines the training needs for staff and ensures that programs are delivered to increase their skill base and technical proficiency., • Ensures the optimal utilization of people and technical resources, through forecasting, planning, and scheduling. Realigns resources as needed to ensure customer satisfaction., • Workflow Optimization: Develop and implement efficient workflows and processes to maximize productivity and minimize waste., • Quality Control: Monitor output for quality assurance, ensuring all printed materials meet company and client standards., • Equipment Management: Oversee maintenance and troubleshooting of printing and finishing equipment; coordinate with Customer for preventative maintenance, repairs and upgrades., • Inventory Control: Manage inventory of parts, paper, toner, and other supplies; ensure adequate stock levels while minimizing excess., • Customer Service: Serve as the primary point of contact for internal and external customers; resolve issues and ensure satisfaction., • Budget Management: Assist in developing and managing the print operations budget; track expenses and identify cost-saving opportunities., • Compliance & Safety: Ensure adherence to safety protocols, environmental regulations, and company policies. Competencies (Skills, Knowledge and Abilities): • Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives., • Strong analytical, problem-solving, quantitative, and time management skills., • Strong project management skills are strongly preferred., • Proficiency on PC multiple operating systems is strongly preferred., • Strong budgetary skills preferred., • Ability to communicate effectively both orally and in writing., • Ability to understand, remember and follow verbal and written instructions., • Ability to select, lead, evaluate, and develop employees. B.S. degree in business or related field, and 3-5+ years of one or more of the following: hardware, electro-mechanical, robotic, and software customer service experience including maintenance and repairing equipment, or equivalent combination of experience and education. Minimum of 2-3 years of previous supervisory experience required. Travel: This position requires minimal travel in the United States and Canada. Job Requirements: Mental/Cognitive • Requires sitting and walking., • Requires using hands to finger and feel, reaching with hands and arms., • Requires standing, talking and hearing., • Requires close, distant, color, and peripheral vision; depth perception, • Ability to type on a keyboard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.