It support remote jobs in Wichita, KansasCreate job alerts

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely , you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experience Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Regional Sales Director in the South Central Region. The Regional Sales Director (RSD) is responsible for revenue performance and management of field sales resources across the QuidelOrtho product portfolios to current and new customers within assigned district. The RSD is responsible for current customer retention and menu expansion and new customer acquisition through direct management of Account Managers - Point of Care (AMPs), Business Development Managers (BDMs) Point of Care and Channel Sales Managers (CSMs).This is a field-based sales position located in and supporting the South Central Region which includes Texas, Louisiana, Arkansas, Oklahoma, Kansas, Missouri, and Southern Illinois. Candidates must live in the territory and have the ability to cover the region. * Customer Retention and Growth Strategy: Execute on strategy and tactics to maximize customer retention, revenue, and upgrade customers through instrument placements. Outline specific expectations for sales and technical team. Develop and execute distribution channel strategy. Collaborate with other functions (e.g., marketing, service, contracting, etc.) to remove hurdles to execute against strategy. * Menu Expansion Strategy: Outline and reinforce expectations for menu expansion for both Account Managers, and FAS'; Ensure teams have knowledge and resources required to execute. * New Customer Acquisition: Execute and reinforce strategy and tactics to maximize new customer acquisition and total instrument placements. Outline specific expectations for BDMs. Develop and execute distribution channel strategy. Collaborate with other functions to remove hurdles to execute against MDx, and POC new business strategy. * Business Planning: Identify and execute long- and short-term plans for meeting team goals. Manage in-field execution of all sales & marketing programs. Support BDMs and Account Managers in developing and executing on strategic territory plans.Coordinate with Health Systems team in all relevant IDN-related planning activity. Ensure comprehensive use of CRM for all customer and territory management activities. * People Management: Recruit, hire, train, develop, and manage direct reports. Actively coach direct reports to meet annual objectives through the development of competent business skills, product knowledge, and market development. * Customer Relationships: Establish and maintain high level relationships with key customers to drive retention and menu expansion opportunities within existing and new accounts. * Talent Development: Work with Learning & Development team on initiatives that optimize team productivity and effectiveness. Execute an accountable on the job learning culture across direct reports and across the region. * Forecasting and Reporting: Accurately forecast sales and provide sales input and ensure team members are providing accurate and timely data for the development of mid- and long-term forecasts. * Perform other work-related duties as assigned. Key Accountabilities: * Meet overall revenue goal * Meet new business acquisition goals * Meet product-specific revenue goals * Retain current accounts * Maintain existing spend levels * Meet menu expansion goals * Convert net-new, competitive accounts * Meet instrumentation goals in-line with AOP language * Profitability of Region Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: * Education: Bachelor's Degree in life science or business-related field * Sales Experience: Minimum of 7 years of proven successful healthcare sales experience * Sales Management: Strong leadership, mentorship, coaching, financial and business management skills * People Management: Supervisory experience and entry-level people management and people development skills * Business Acumen: Strong skill in financial acumen, negotiations, hospital medical device/diagnostics, and complex account management * Communication: Advanced listening, verbal, and written communication skills * Key Leadership Attributes: Develops Talent, Drives Engagement, Customer focus, Drives Results, Collaborates * Travel: Must be willing to travel up to 50% overnight * This position is not currently eligible for visa sponsorship. Preferred: * Completion of management development program Internal Partners: * Account Managers for POC (Direct Reports) * Business Development Managers (Direct Reports) * Channel Sales Managers (Direct Reports) * Field Application Specialists * Strategic Account Executives External Partners: * Customers including but not limited to Laboratory Managers, Supervisors, and Hospital management * External vendors including distribution partners Typical outside sales environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Must be physically able to travel up to 50%. Must maintain a valid driver's license and must maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, and sit. Occasionally required to reach, climb, or balance. Must be able to lift up to 25 pounds. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $140,000 to $180,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-CG1; #LI-Remote

Job Description This role helps shape and execute the Drivers of Health portfolio covering social determinants of health such as transportation and food/nutrition. Responsible for translating strategy into effective pilots, strong business integration, and measurable learning that can succeed within real health care and insurance operating environments. Leads day-to-day execution of Drivers of Health work, directly manages team members and operates with significant autonomy in a highly matrixed environment. This role provides consistent leadership and proactive management of the Drivers of Health portfolio, anticipating risks and dependencies before they disrupt momentum. WhatYou'llDo • Partner with the Director to shape and evolve Drivers of Health strategy, including pilot design and prioritization, • Translate strategy into actionable pilots, partnerships, and operational plans aligned with business needs, • Lead execution of the Drivers of Health portfolio, ensuring pilots stay on track despite shifting priorities, • Sequence and manage work across pilots to balance speed, capacity, and learning continuity, • Identify and mitigate risks, dependencies, and capacity constraints before they impact delivery, • Embed evaluation, research, and measurement into pilot design to drive learning and scalability, • Manage and develop team members, setting clear priorities, expectations, and performance standards, • Drive alignment, accountability, and momentum across a highly matrixed set of stakeholders, • Build strong partnerships across product, finance, clinical, operations, and customer teams, • Apply healthcare and business acumen to ensure pilots are operationally and financially viable, • Align Drivers of Health work with enterprise initiatives and broader business strategies, • Manage external partner relationships, ensuring performance, accountability, and alignment with internal priorities What You Bring • Bachelor's degree or advanced degree (where required), • 8+ years of experience in related field., • In lieu of degree, 10+ years of experience in related field, • Demonstrated ability to lead complex, cross-functional initiatives in a matrixed environment, • Experience managing projects or portfolios with multiple stakeholders and competing priorities, • Familiarity with drivers of health/social determinants of health initiatives Bonus Points • Experience in health insurance, value-based care, or healthcare delivery models, • Experience designing or managing pilots, innovation programs, or new product initiatives, • People leadership experience, including direct management and team development, • Strong business acumen, including understanding financial and operational tradeoffs WhatYou'llGet • The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community, • Work-life balance, flexibility, and the autonomy to dogreat work, • Medical, dental, and vision coverage along withnumeroushealth and wellness programs, • Parental leave and support plus adoption and surrogacyassistance, • Career development programs and tuition reimbursement for continued education, • 401k match including an annual company contribution Where You'll Work Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused. In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. #LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $118,691.00 - $189,906.00 Skills Healthcare Strategy, Health Education, Health Improvement, New Program Development, Public Health JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on ___. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: ___.

or those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Senior Account Manager has geographic responsibility for the quality and economic performance of the physician practice with the goal of developing a high performing provider network within the State of Kansas and Missouri. This includes analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. The Senior Account Manager will develop and sustain a strong day-to-day relationship with stakeholders, the physician and office staff to effectively implement the business solutions developed by the Client Services leadership team. They are accountable for overall performance and profitability for their assigned groups as well as ownership and oversight to provide redirection as appropriate and approved. The responsibilities of this position include capabilities in the following areas: strategic planning and analysis; understanding of HEDIS, Star ratings, accurate documentation and coding; highly developed communication skills; and the ability to develop clear action plans and drive process. *This position is remote within the Wichita, KS market. Primary Responsibilities: • Educate providers to ensure they have the tools needed to meet quality, coding and documentation, and total medical cost goals per business development plans, • Develops strategies and create action plans that align provider pools and groups with company initiatives, goals, quality outcomes, program incentives, and patient care best practices, • Drive processes and improvement initiatives that directly impact revenue, HEDIS/STAR measures and quality metrics, coding and documentation process and educational improvements, • Conduct new provider orientations and ongoing education to provider and their staff on healthcare delivery products, health plan partnerships, processes, and tools, • Use and analyze data to identify trends, patterns and opportunities for the business and clients, and collaborating and/or participating in discussions with colleagues and business partners to identify potential root cause of issues, • Conduct provider meetings to share and discuss reporting data and analysis, issue resolution needs, implement escalation processes for discrepancies, and handles or ensures appropriate scheduling, agenda, and materials, • Collaborates with internal clinical services teams, alongside operational leaders, to monitor utilization trends to assist with developing strategic plans to improve performance, • Assists provider groups with investigating standard and non-standard requests and problems, to include claims and member support services, • Maintains effective support services by working effectively with the medical director, operations, and cross functional teams, and other departments, • Demonstrate understanding of providers' business goals and strategies in order to facilitate the analysis and resolution of their issues, • Performs all other related duties as assigned, • Solid analytical skills required to support, compile and report key information, • Drive processes that directly impact Revenue, HEDIS/STAR measures and Quality Metrics, and total cost of care, as appropriate, • Use data to identify trends, patterns and opportunities for the business and clients. Develop business strategies in line with company strategic initiatives, • Engage provider staff and providers in analysis and evaluation of functional models and process improvements; identify dependencies and priorities, • Evaluate and drive processes, provider relationships and implementation plans, • Produce, publish and distribute scheduled and ad-hoc client and operational reports relating to the performance of related metrics and goals, • Collaborate with internal leaders to foster teamwork and build consistency throughout the market, • Serves as a liaison to the health plan and all customers, • Requires solid presentation skills, problem solving and ability to manage conflict and identify resolutions quickly, • Have the ability to communicate well with physicians, staff and internal departments You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 5+ years of experience in a related medical field or health plan setting (network management, contracting and/or recruitment, or provider relations), • Knowledge of state and federal laws relating to Medicare, • Solid working knowledge of Medicare health care operations including HEDIS, CMS reimbursement models, and Medicare Advantage, • Understanding of IPAs, Clinically Integrated Networks, Medicare Shared Savings Programs, capitation/value-based contracting, and narrow networks, • Proficiency in Microsoft Word, Excel and PowerPoint, • Ability to travel 25% of the time within Kansas market Preferred Qualifications: • Demonstrated ability to act as a mentor to others, • Demonstrated ability to communicate and facilitate strategic meetings with groups of all sizes, • Demonstrated ability to work independently, use good judgment and decision-making process, • Proven solid business acumen, analytical, critical thinking and persuasion skills, • Demonstrated ability to adopt quickly to change in an ever-changing environment *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $78,800 to $83,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Overview This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit's Commercial Business Units ("Spirit Commercial"). Spirit Commercial designs and builds commercial aerostructures, including for Boeing Commercial Airplanes, one of Boeing's three business units and the premier manufacturer of commercial jetliners for decades. Spirit Commercial's core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminum manufacturing solutions. Responsibilities Position Responsibilities: • Weld, fabricate, rework and maintain tools, tooling, assemblies, manufacturing parts, production/experimental items and plant infrastructure of all types and materials and systems pertaining to it., • Effectively communicate and cooperate with operations and other support functions., • Work in conformance with local, state and federal codes and regulations, blueprints, specifications, trade practice, shop practice and verbal or written instructions., • Maintain any licenses or certificates as required by local, state and federal codes and regulations within the geographical area, as pertains to the individual skill set performing such work., • Operate scissor lifts, boom lifts, forklifts, remote overhead crane, weld condition machines, sandblasters, brake press/shears, and stress relief ovens as applicable., • Plan, estimate, sequence, and perform any task required to program applicable to weld shop, fabricate, weld, assemble, maintain, inspect, and repair any and all types of tools., • Use processes such as cutting, grinding, spotting, painting, abrasive blasting, hand finish, shaping, bending, drilling, reaming, tapping, lay-out, welding, stress relief ovens, inspection, set-up, operate all types of fabrication and measurement equipment and machine tools required to fabricate tools to include, but not be limited to, disc sanders, grinders, band saws and laydown saw, drill presses, de-burr tumbler, coping and beveling pipe machine. Coordinate, plan, estimate, and sequence work with other employees. Use and/or interpret tool and engineering drawings and computer aided design models, sketches, templates, tool design manuals, verbal information, master tools, production parts, digital data and various handbooks in accomplishing and communicating work requirements., • Know, understand and perform material preparation, welding processes, and correct usage of amperage, voltage, pressure gauges and tips, brazing, soldering, and bonding materials., • Perform various welding processes to fabricate tools including SMAW(Shield Metal Arc Welding), GTAW (Gas Tungsten Arc Welding), GMAW (Gas Metal Arc Welding), FCAW (Flux Core Arc Welding), SAW (Submerged ARC Welding), TIP TIG, plasma arc cutting, weld conditioning, and vacuum tight welding of face-sheet seams on tools of various alloys and metals, etc..., • All welds must be visually and functionally acceptable throughout all ranges of thickness (0.10"-5") per industry standards., • Perform various welding processes with various alloys and metals including, but not limited to, steel, stainless steel, titanium, invar, aluminum, tool steel, and Kirk site. Successfully pass and maintain weld certifications., • Perform basic shop math and pass yearly eye exam., • Perform routine minor machine maintenance daily on your machine., • Relative to the inspection duties performs the following: maintain required AWS qualifications., • Required to read applicable weld symbols, intrepid blueprints, engineering drawings computer aided design drawings and electronic work instructions. Initiate and document any non-conforming condition for Material Review Board action. Perform Class A TIG welds that will pass radiographic, penetrant, and pressure test compliance requirements., • Successfully pass and maintain weld certifications., • Perform basic shop math and pass yearly eye exam. Basic Qualifications (Required Skills/Experience): • Must be willing and able to work any shift., • Must complete a welding test before hire., • All Candidates must pass the WorkKeys Assessment (___) or provide verification that they have passed the WorkKeys Assessment. Delay in completing your WorkKeys Assessment will result in a delay in your start date. You may complete your assessment in advance of an interview., • IMPORTANT WorkKeys note: Any person scheduling their WorkKeys Assessment will be required to present two (2) forms of identification to be verified before their scheduled date for the WorkKeys assessment. Please click and review this provided link ___ and plan ahead by deciding which documents can be located or if need be, ordered., • 2+ years of welding experience., • experience with infrastructure repair, • experience with facilities maintenance, • Mechanical trailer repair This is a union-represented position. Drug Free Workplace: We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: We strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Pay: $25.09/hour, with potential to earn up to $43.13/hour in accordance with the terms of the relevant collective bargaining agreement. Kansas Tax Credit: Join Spirit AeroSystems' Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. ___ for more information on the tax credit.

Clinical Data Reviewer - Oncology Required (US, CAN, UK Only) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities **Industry experience with Oncology is required **Candidates must reside in US, UK, or Canada with no sponsorship needs. The Clinical Reviewer (CR) is a specialized role that performs clinical review, typically ahead of significant project milestones (interim analysis, study closeout, submission etc.). The studies supported by the CR are often, but not exclusively, comparative safety and efficacy (Phase 3) trials with large, multi-faceted data sets. The review tasks performed by this role include both point-to-point clinical review checks and interpretive analysis such as reviewing data for submission, highlighting errors, raising queries etc. from a clinical perspective. The CR will work as an extension of the clinician/clinical scientist and will be responsible for the clinical review of one or more studies with the ability to move easily from project to project as necessary. This requires that the CR be knowledgeable about the therapeutic area under investigation, expected effects of the investigational drug and concomitant medications, and possess sufficient clinical knowledge to assess if data is scientifically and clinically valid. ROLE RESPONSIBILITIES • Ensure data readiness for important milestones including, but not limited to, interim analysis, final analysis, snapshots to support submissions, Data Monitoring Committee reviews and publications, • Review participant level data across a study in adherence with CRF Completion guidelines (CCGs) and the Data Review Plan (DRP), • Conduct point-to-point data checks (e.g. verifying the presence of a lab test that satisfies study inclusion criteria) and interpretive analysis (e.g. reviewing to identify inconsistencies in the participant's data)., • Generate queries on discrepant data and follow to resolution including escalation of issues that cannot be resolved through the query process, • Create and use data review best practices and associated data review tools to identify trends and any safety signals, • May identify protocol deviations during routine clinical review and escalation as appropriate, • Follow relevant SOPs and regulations, have an excellent understanding of and comply with applicable training requirements, constantly seeking further improvements in quality and efficiency of clinical procedures, • May liaise with data management, clinical and site management along with other members of the study team, • Bachelor's degree or nursing degree is preferred, • At least 7 years of clinical research experience in the pharmaceutical industry (Strong monitoring experience is a plus), • Direct clinical review and query writing/resolution experience required, • Possess sufficient clinical knowledge to assess if participant data is scientifically and clinically valid., • Prior EDC experience preferred, • Proficient in reviewing large scale listings in Microsoft Excel format(filter, sort, data format (date)., • Basic understanding of how data points from different fields/CRFs interact and how data collection impacts analysis, • Ability to work independently in a virtual setting and as part of a remote team, • Ability to prioritize and adjust work priorities quickly as needed to meet deadlines (i.e. fluid, flexible work style), • Possess basic knowledge of data management including case report form design, workings of electronic edit checks, implementation of data handling conventions and interpretation of data status reports, • Good written and oral communication skills with strong attention to detail required meetings, as necessary At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Principal/Sr Medical Editor - Regulatory Documents - Copy Editing + QC - NA/Canada Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities *Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. *Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. *Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. *Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. *Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. *Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. *Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. *Performs quality review of assigned documents to ensure accuracy. *Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. *Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. *May compile medical writing deliverables. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $62,000.00 - $108,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Senior Clinical Project Manager - Oncology/Hematology (Phase III) Required (Remote - US/Canada) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Are you a seasoned CRO project leader passionate about advancing oncology and hematology research? Do you thrive in a fast-paced, collaborative environment where your leadership directly impacts patient outcomes? Join our team as a Senior Project Manager and take ownership of complex Phase III trials, driving projects from proposal through delivery and shaping the future of cancer care. As a Senior Project Manager, you will take a lead role in advancing Phase III Oncology and Hematology clinical trials, managing complex, global initiatives. You'll lead and inspire cross-functional teams, mentor emerging project managers, and act as the primary strategic partner for our clients, ensuring every milestone is delivered on time, on budget, and with exceptional quality. This role offers the opportunity to drive high-impact research that directly contributes to innovative cancer therapies and improved patient outcomes worldwide. Project Leadership & Delivery * Drive the operational and financial success of Phase III clinical trials. * Lead cross-functional teams across Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and QA. * Act as the primary liaison with clients, ensuring smooth project launch, conduct, and closeout. * Oversee project deliverables, timelines, and budgets while proactively identifying and mitigating risks. * Mentor junior project managers and project support staff, fostering collaboration and professional growth. Financial & Operational Accountability * Own project budgets, forecasts, and financial performance. * Ensure alignment and accountability across all vendors and study partners. * Implement contingency plans and risk mitigation strategies to keep projects on track. Reporting & Communication * Maintain and evaluate project progress using advanced tracking tools. * Prepare and present project materials for internal and external stakeholders. * Support inspection readiness and Trial Master File compliance. Business Development * Participate in bid defense meetings as the potential project lead. * Build strong client relationships to generate new opportunities. * Stay up-to-date on oncology/hematology trends and the evolving drug development landscape. Management & Mentorship * Train and mentor new project managers and clinical staff. * Facilitate team communication, collaboration, and professional development. * Experienced Global Project Leader (NA, LATAM, EMEA, and APAC) with strong Phase III CRO project management experience and a proven track record of delivering clinical trials successfully. * Oncology and Hematology expertise, with direct experience leading complex Phase III trials. * Cross-functional team leadership, overseeing such teams as Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and Quality Assurance. * Financially savvy, skilled in managing multi-million-dollar budgets, including creation, forecasting, and negotiation of out-of-scope work. * Vendor management expertise, ensuring alignment, quality, and accountability across all study partners. * Deep regulatory knowledge, with expertise in GCP/ICH guidelines and other applicable regulatory requirements. * Educational foundation: Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or a related field. * Tech-forward, comfortable leveraging digital tools and emerging technologies to optimize project delivery. * Strategic, results-driven leader with exceptional communication skills, able to navigate complex, dynamic environments while inspiring teams to achieve excellence. * Join a highly collaborative, innovative, and performance-driven team. * Opportunities to mentor and be mentored, helping you grow professionally while developing others. * Work on impactful global oncology and hematology trials, shaping the future of patient care. * Thrive in an environment where innovation, growth, and professional development are actively encouraged. If you are ready to lead high-impact Phase III oncology and hematology clinical trials, drive innovation, and make a real difference in patient outcomes, we want to hear from you! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job Description Territory Sales Representative: Uncapped Commission! Work with one of the largest e-commerce companies! They're launching a logistics and delivery‑solutions program and are seeking a motivated Territory Sales Representative in the Wichita, KS area to help expand its network of small‑business partners. This role is ideal for someone who thrives in the field, enjoys building relationships face‑to‑face, and is energized by community engagement. You’ll be the first point of contact for prospective business owners, guiding them through a new opportunity designed to elevate delivery services in local markets. Qualifications: 1+ year of experience in sales and/or customer service. Outside Sales experience is a plus Experience with Excel and CRM software. Job Description: This exciting role involves building relationships with local businesses to join a new delivery program. You will collaborate with a Field Manager and other contractors to visit businesses, pitch the program, qualify prospects, guide them through the application process, drive community referrals, and organize recruitment events. The position requires traveling long distances and offers the potential to earn commissions for successful partner conversions. Responsibilities include: • Visit prospective businesses door-to-door in targeted towns within a 90-minute driving distance., • Present and pitch the program opportunity to generate interest and encourage applications., • Qualify businesses and guide them through the application process, managing leads in Salesforce., • Support the Field Manager in planning and hosting community recruitment events such as lunch and learns and town hall meetings., • Collaborate with local influencers like chambers of commerce and economic development associations. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description SummitMedia, LLC is a multimedia company with broadcasting, digital, and event brands across multiple markets. We are expanding our team and seeking a professional, reliable, and organized Business Manager to support our markets in Wichita, KS and Knoxville, TN. The Business Manager will work remotely and act as a liaison between local market teams and our corporate accounting department, ensuring smooth financial and administrative operations. Duties and Responsibilities • Assist Account Executives with collections and account follow-up, • Review and approve sales orders, ensuring accuracy and completeness before processing, • Process advertiser credit card payments and ensure accurate posting of cash receipts, • Support the accounting department with invoices, expense reports, and purchase orders, • Prepare and manage invoicing for assigned markets, • Provide HR assistance, including onboarding support, maintaining employee documentation, and completing EEO filings, • Experience in accounting, reconciliation, or business operations, • Strong organizational skills and attention to detail, • Excellent communication skills and ability to work independently in a remote environment, • Proficiency with Microsoft Office (Excel, Outlook, Word); experience with accounting or CRM systems a plus, • A growing group of media brands with a great team environment, • Medical, Dental & Vision, 401K, Vacation & Holiday time, • 55k base compensation About SummitMedia, LLC SummitMedia is an integrated broadcasting, digital media, direct marketing, and events company. SummitMedia, LLC has markets and brands across the U.S. It is the policy of SummitMedia LLC to provide equal employment opportunity to all qualified individuals without regard to their race, color, religion, national origin, age, or sex in all personnel actions including recruitment, evaluation, selection, promotion, compensation, training, and termination. Discrimination because of race, color, religion, national origin, age, or sex is prohibited. If you believe you have been the victim of discrimination, you may notify the Federal Communications Commission, the Equal Employment Opportunity Commission, or other appropriate agency.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Strategic Account Executive in the Midwest/Mountain Regions (MO, KS, CO). The Strategic Account Executive (SAE) is the key customer-facing contact, responsible to develop, maintain, and expand current customer business along with new business opportunities among assigned Integrated Delivery Networks (IDNs) within the region. The SAE is the point of contact for Regional Integrated Delivery Networks and drives customer solutions leveraging the entire QuidelOrtho portfolio of products. Manages and leverages targeted opportunities within a region to drive continuous growth and profitability for QuidelOrtho Corporation. Leads and guides a cross collaborative team on account specific strategies to include overall management of the account in maintenance and growth strategies.This is a field based position supporting and located within the Midwest and Mountain Regions which includes Missouri, Kansas, Colorado, with additional accounts in Oklahoma, and Texas. * Achieves sales and profitability goals with each targeted customer * Establishes productive, professional relationships with key decision-makers and influencers at multiple levels with targeted customers including C-suite, laboratory leadership, Accounts Payable leaders, and technical buyers * Proactively assesses, clarifies, and validates customer needs on an on-going basis, influences and addresses customer expectations * Coordinates the involvement of Account Managers in the region, Specialty Sales, Marketing, Customer Support, Commercial Operations, Finance, and other company personnel to drive system solutions that meet account performance objectives * Proactively leads internal strategic account planning process through the development of market share objectives, financial targets, action plans, and critical milestones for quarterly, annual, and three-year horizon targets * Proactively communicates with Regional Sales Directors to provide both positive and constructive feedback on Account Manager sales behaviors and activities * Conveys timely information to the Regional Sales Director, Specialty Sales, Marketing, Sales Operations and others on field sales activities, events, changes, and trends to maximize sales, revenue, and marketing opportunities * Leads account strategies without authority and leverages opportunities through working with others through organized updates and check ins in growing and developing the business across complex IDN systems * Represents and sells the entire QuidelOrtho portfolio to all stakeholders acting as the brand ambassador to targeted clients within the region * Develops and maintains the sales forecast, current, accurate, and complete account and contact information, and records activity for targeted accounts in the CRM * Provides timely reports on all field sales activity, market events or changes that affect business, market research and customer information to maximize sales and marketing opportunities * Manages expense budget within guidelines to ensure return on investment * Carries out duties in compliance with established business policies and in accordance with QuidelOrtho's values * Perform other work-related duties as assigned Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: * Education: Bachelor's degree in business or equivalent experience * Experience: A minimum of 5 years successful sales experience * Proven record of accomplishment with demonstrated ability to manage a geographic territory successfully * Strategic thinking skills and ability to translate strategies into executable tactical action plans * Ability to lead without authority and create followership to drive strategy in regional Integrated Delivery Networks and / or complex accounts in the acute and POL settings * Proven ability to develop consultative business relationships while interacting at all levels within complex, matrixed organizations * Ability to utilize superior QuidelOrtho and competitive product knowledge, job knowledge and understanding of the industry to close business * Solid understanding of internal departments and procedures, i.e., Finance, Quality and Marketing, has visibility within the Corporation as a solid sales resource and leverages internal relationships to drive commercial results for QuidelOrtho and meet customer needs * Knowledge of reimbursement in states across the region and capacity to implement strategies based on that knowledge * Demonstrated ability to successfully manage a favorable ROI on programs and expense budgets * Ability to analyze financial data and generate logical strategies and plans based on analysis * Computer proficiency in Word and Excel, PowerPoint * Strong presentation and negotiation skills * Solid communication skills - written and verbal * Ability to work autonomously and promote and facilitate a team effort to drive system closes * Ability to think strategically and bring a high level of creativity to the organization * A positive attitude demonstrated during company functions and public events to encourage team camaraderie and enthusiasm for growth in market share and revenue * Ability to uphold and support individual and company values * High degree of ethics and professionalism while interacting with customers, vendors and co- workers * Travel: Up to 70% domestic overnight travel * This position is not currently eligible for visa sponsorship. Preferred: * MBA * Experience with distributor sales, hospital sales, and/or national accounts * Experience in the medical device/diagnostic market Internal Partners: * Field Sales: Provides leadership in representing and driving account strategy, corporate goals and values. Provides thorough and timely communication to sales leadership and internal departments regarding field issues, products and competition; offers suggestions and solutions. Works with other members of Commercial team to maximize revenue and profitability in targeted IDN customers and complex accounts. Demonstrates corporate values * QuidelOrtho Management: Interacts with Sales Leadership, Specialty Sales, Sales Administration, and Distribution to maximize achievement of corporate goals, and interacts with other aspects of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.) External Partners: * Customers: Acts as brand ambassador to targeted customers * Distribution Partners: Coordinates and drives efforts of distribution to achieve QuidelOrtho goals where required in targeted systems Typical outside sales environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Must maintain a valid driver's license and must maintain an automobile suitable for travel to customer sites, airport, etc. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear.Frequently required to stand, walk, and sit.Occasionally required to reach, climb, or balance. Must be physically able to travel up to 70%. Travel includes airplane, train, automobile, and overnights. Must be able to lift up to 25 pounds. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $117,000 to $153,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-CG1 #LI-Remote

Job Description Responsible for leading the engineering of various and complex aspects of both physical and cloud hosted data center network infrastructure. Lead the analysis of current and future requirements to effectively design data center infrastructure, networking and telephony systems whiledeterminingdesign feasibility from both technical and economic perspectives. Develop andmaintaintechnical standards, procedures and documentation in partnership with service partners as needed. Coordinate the compilation and analysis of operational data anddirectsproof of technology toestablishstandardfornew designsor modifications to existing equipment, systems, or processes. As subject matterexpert,partnerand consult with varied technical, business, project and management staff toidentifyand plan, assess datacenterand cloud infrastructure designs, physical data center requirements and impacts and resolve complex design problems. WhatYou'llDo * Coordinate the planning and development ofhighly complexengineering designs in support of the implementation of network solutions. * Own andmaintaintechnologycurrency and capacity planning in support of established SLAs. * Define hardware and software performance standards. * As cross functional, multi-disciplinary infrastructure SME, provideexpertiseand knowledge in emerging technologies with strategic technology vendors * Provide leadership in software and hardware licensing, financial and capacity activities that plan for the most efficient way to introduce andmaintaindatacenter technology within the environment. * Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures. * Lead the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, serviceownersand partners. * Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades. * Provide detailed guidance and consultation insolutioningmore complex and/orhigh visibilityproduction incidents whenrequired. * Maintainappropriate standardizedguidelines, workproceduresand schedules for solution engineering within the data center environment toexpediteworkflow andultimately improveefficiencies. * Build collaborative relationships with the broader architecture community to effectivelymaintaintechnical roadmaps and provide input into strategies and standards related toareaof specialization. * Lead collaboration with vendors on infrastructure designs to ensure the final product is what was architected or designed. * Regularly act in a project lead capacity and/or represent the department on enterprise-wide project teams. * Organize and leadnew technologybriefings with IT and Enterprise leadership at varied leadership forums. * Provide direction and assistance to less experienced team members and may oversee or coordinate work efforts as needed. What You Bring * Bachelor's degree or advanced degree (whererequired) * 8+ years of experience in relatedfield. * In lieu of degree, 10+ years of systems engineering experience. Bonus Points * Direct experience with the following technologies and designs: * Layer 3 Leaf-Spine * EVPN with VXLAN data plane * WAN routing in a multi-VRF environment * Virtual network functions (VNF) * Routing Protocols: BGP, OSPF * Zone-based firewalling * Additionalskills: Wi-Fi, public cloud * Experience leading data center projects and initiatives. WhatYou'llGet * The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community * Work-life balance, flexibility, and the autonomy to dogreat work * Medical, dental, and vision coverage along withnumeroushealth and wellness programs * Parental leave and support plus adoption and surrogacyassistance * Career development programs and tuition reimbursement for continued education * 401k match including an annual company contribution * WhereYou'llWork Our Hybrid Flex approach is builton presencewith a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplacethat'sflexible, connected, and future focused. In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you'llwork virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. #LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $130,560.00 - $208,896.00 Skills JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on ___. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: ___.

Posting Type Hybrid/Remote Job Overview At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The Senior Manager of Enterprise Security is responsible for leading the strategy, execution, and continuous improvement of the organization's enterprise-wide security programs. This role oversees teams accountable for protecting corporate systems, data, and infrastructure from emerging threats, while enabling the business to operate securely and efficiently. The Senior Manager partners closely with Technology, Legal, Compliance, and business leaders to reduce risk, operationalize security controls, and mature organizational security posture. Job Description and Requirements Role Responsibilities Strategic Leadership * Develop and execute the enterprise security strategy aligned with organizationalobjectives. * Identifyrisks, emerging threats, and industry trends to inform longrange security planning. * Establish metrics, KPIs, and dashboards to measure and report on security posture and program maturity. * Champion a securitybydesign mindset across the enterprise. Team & Program Management * Lead, mentor, and grow a multidisciplinary security teamwhile partnering withother securityareas such as security operations, incident response, threat intelligence, identity security, vulnerability management, cloud security, and GRC. * Drive operational excellence through structured processes, documentation, automation, and continuous improvement. * Oversee securityprogramroadmaps, annual planning, staffing needs, and budget management. Security Operations & Risk Reduction * Createenterprise detection and response capabilitiesthatare fully operational by overseeing proper onboarding and configuration of security agents and tooling,validatingcoverage across all relevant environments, and ensuring telemetry, alerts, and data flows are reliable, complete, and actionable. * Executeenterprise vulnerability management programs, ensuringtimelyremediation of weaknesses across infrastructure, cloud, and enduser environments. * Oversee identity and access governance programs, including privileged access, identity lifecycle, and authentication standards. * Manage enterprise security tooling and technologies, ensuring the stack is integrated,optimized, and delivering measurable value. Governance, Compliance & Policy * Own and evolve security policies, standards, and guidelines to meet internal and external requirements. * Partner with Compliance and Legal to support audits, certifications, investigations, and regulatory obligations (e.g., SOC2, ISO27001, HIPAA, GDPR). * Drive alignment between risk management processes and business operations. CrossFunctional Collaboration * Serve as a trusted advisor to executives and business leaders on security risks and tradeoffs. * Embed security into technology roadmaps, product lifecycles, enterprise architecture, and vendor management. * Promote security awareness and training programs to strengthen organizational security culture. Minimum Qualifications * Minimum of5years ofprogressiveexperience in security, preferably in a high-security environment, with at least 5 yearsina leadershiprole. * Demonstrated ability to communicate security risks and strategies toexecutivesand nontechnical audiences. * Strong understanding of security frameworks (NIST CSF, ISO 27001, CIS Controls, Zero Trust). * Proven experience inmanaging multiple securityinitiativessimultaneously. * Hybrid-working role (2+ days in office)orRemotebased on company policy. Preferred Qualifications * Bachelor's degree in security management, business administration, Computer Science, Information Systems, or relatedfield. * Experience working in a SaaS, cloud-native, or regulatedenvironmentoperatingona global scale. * Experience in the legal space and with a high understanding of e-discovery and litigation. * Certificationsa plus,such as CISSP, CISM, GIAC, CCSP, or similar. * Generate excitement and curiosity when working withhighly complexsystems. * Team player with proven ability to deliver features from inception to delivery. * Excellent written and verbal communication skills. * Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment. * Solid understanding of software development lifecycle and agile methodologies. * Knowledge and experience doing discovery & usability testing to gather customer feedback. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $185,000 and $277,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Access Management, Network Security, Project Management, Risk Management, Security Architecture Design, Security Audit, Security Awareness, Security Engineering, Security Operations, Vulnerability Management

Job Description Responsible for the engineering of various and complex aspects of both physical and cloud hosted data center infrastructures which might include network, compute, storage, platform, middleware, database and telephony. Independently analyze current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed. Compile and analyze operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. Independently partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve design problems. WhatYou'llDo • Independently plan, architect, and deliver complex infrastructure designs supporting network, compute, telephony, platform, middleware, and database solutions., • Own technology currency, lifecycle management, and capacity planning to ensure infrastructure capabilities consistently meet established SLAs., • Define and maintain hardware and software performance standards to ensure scalability, resilience, and operational excellence., • Serve as an infrastructure subject matter expert, providing deep technical guidance on emerging technologies and partnering strategically with key technology vendors., • Lead and contribute to software and hardware licensing, financial planning, and capacity initiatives to ensure efficient adoption and operation of datacenter technologies., • Proactively consult with IT partners, business stakeholders, and vendors impacted by network and data center infrastructure decisions., • Execute detailed infrastructure designs for large-scale and complex initiatives in collaboration with IT stakeholders, service owners, and delivery partners., • Ensure operational readiness through engineering, planning, coordination, and execution of performance tuning, system support, incident and problem resolution, installations, and upgrades., • Provide expert-level guidance and hands-on consultation during complex production incidents to support rapid resolution and system stability., • Develop and maintain standardized engineering guidelines, procedures, and schedules to streamline solution delivery and improve datacenter operational efficiency., • Build strong partnerships across the enterprise architecture community to maintain technical roadmaps and contribute to infrastructure strategies and standards., • Collaborate closely with vendors to ensure delivered infrastructure solutions align with architectural intent and design specifications., • Present new and emerging technology overviews to IT and enterprise leadership across a variety of leadership forums., • Bachelor's degree or advanced degree., • 5+ years of experience in related field., • In lieu of degree, 7+ years of experience in related field. Bonus Points • Familiarity with Tomcat, Spring Boot, & WebSphere Application Server (Must have), • Familiarity with AI Tools, Procedures, and Methods (CoPilot, Claude, Google Gemini, OpenAI) - (Nice to have), • Familiarity with scripting tools (Perl, Korn Shell Scripting, Python, and various languages) - (Nice To Have), • Ability to adapt and be flexible in complex situations and display strong customers service skills Where You'll Work Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused. In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. WhatYou'llGet • The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community, • Work-life balance, flexibility, and the autonomy to dogreat work, • Medical, dental, and vision coverage along withnumeroushealth and wellness programs, • Parental leave and support plus adoption and surrogacyassistance, • Career development programs and tuition reimbursement for continued education, • 401k match including an annual company contribution #LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $107,901.00 - $172,642.00 Skills Data Center Design, Data Center Infrastructure Design, Data Center Networks, Data Center Operations, Data Infrastructure, Information Technology (IT) Services, Information Technology Architecture, Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM), Network Infrastructures JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on ___. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: ___.

Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. You will inform management of important issues regarding personnel, performance, customer perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are Monday to Friday 11:00 PM to 8:00 AM Central US (United States) Time, and the weekday overnight shift offers a compensation differential. Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Obtaining Public Trust clearance offers an additional compensation differential. Job Description and Requirements Your Role in Action: Technical Skills/Responsibilities * Use SQL applications and tools to run basic SQL queries * Respond tocustomerquestions, problems, and work requestson a daily basis * Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers * Partner with senior level team members as needed to troubleshoot and resolve customer incidents * Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities Policy and Procedure Skills * Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data * Monitor assigned open tickets, contact customers, and update tickets ona timelybasis * Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff * Complete all daily tasks and projects * Track time daily Expectations of the Role * Provide excellent customer service using the communication methodsdesignatedby Relativity * Flexible to work a9-hourMonday-Friday overnightshift from11pm-8amCST with a 1-hour meal break, on-call schedule, or othertime framesspecified by management * Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding * Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries * Meet identified goalsregardingcustomer service tech support metrics * Commitment to and consistent demonstration of core company values Your Skills * Customer support experience * Customer-focused and ability to understand expectations * Direct experience supportingcustomers as a primary contact or lead using phone and email * Experience troubleshooting complex issues * SQL and Windows platform experience * Travel 10% of the time Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $54,000 and $80,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support

Encova Insurance has an opening for an Assistant Vice President, Underwriting Operations, Workers' Compensation. This role will have the option to work home-based but you must reside within one of our payroll approved states. These states can be viewed on our careers page. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: The Assistant Vice President, Underwriting Operations leads technical underwriting disciplines for Commercial Lines. This position manages the Commercial Lines Segment Managers and other underwriting support. This role coaches, trains and mentors internal and external stakeholders on underwriting and related product guidelines, standards and other technical underwriting disciplines. The role leads the development and utilization of quantitative and qualitative business indicators and makes technical decisions and recommendations in accordance with delegated authority and strategic direction. This position analyzes book of business performance and trends and recommends adjustments and responses; reviews changes and compliance requirements and ensures conformance. ESSENTIAL FUNCTIONS: • Lead and manage direct reports in development and implementation of technical underwriting and product subject matter expertise to underwriting teams and other disciplines to support business plan objectives. This includes but is not limited to policies, strategy and tactics, product development, business services, filings, processes and workflows (including automation and business rules), regulatory compliance and market conduct matters., • Lead and manage direct reports in performance of regular quality control and participate in quality audits., • Lead collaboration with senior management on larger, more complex accounts requiring special expertise., • Lead enterprise development projects - including business requirements and timelines - that impact coverage, pricing, rating, systems logic, automation, and best practices., • Lead the development of pricing strategies from the individual risk to portfolio levels using models and methodologies to support a profitable and competitive pricing approach to the market., • Develop and manage direct reports to implement strategic and tactical product and service development initiatives using trend monitoring, feedback from stakeholders and marketplace competitor review., • Lead and manage direct reports and enterprise resources in training internal and external stakeholders on products and services and their associated processes, based on a solid understanding of and impact to field constituents such as agents, underwriting, customer service, marketing and policyholders. Lead development of appropriate supporting materials., • Lead enterprise gathering and analysis of competitor product, service and pricing intelligence (external) and product and service trends/results (internal) and recommend new and revised products, processes and systems., • Create innovative solutions as a result of competitor and internal trend analysis and work with other disciplines to gather input regarding product and service changes and ideas., • Lead and manage direct reports in the development of internal guidelines, policies and procedures that address business needs and support business objectives., • Lead enterprise investigation of compliance and regulatory issues and recommend appropriate business solutions., • Lead the development, use and maintenance of Guaranteed Cost and Loss Sensitive WC Product and related guidelines, monitors and controls. OTHER FUNCTIONS: • Non-essential function: other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: • A Bachelor's degree from an accredited four-year college or university required. Commensurate experience may be considered., • Master's degree in management preferred., • A minimum of 10 years of experience with a property/casualty insurance carrier handling commercial lines products such as package lines and/or workers' compensation products is required., • Three plus years management experience preferred., • Experience with project management preferred., • Professional insurance designations relevant to area of expertise desired., • Core proficiency in leading an underwriting, product development, or operations team tasked with responsibility for developing and managing a profitable book of business on a regional or national scale., • Ability to lead, manage and collaborate effectively., • Ability to apply leadership skills, technical expertise and sound logic to identify and analyze problems and implement effective underwriting and product solutions., • Knowledge of policy and procedures regarding underwriting administration, risk administration and classification, insurance and risk management, accounting or business administration, premium audit or underwriting and loss control., • Superior understanding of the form and content of package lines and/or workers compensation insurance policies., • Demonstrate a solid understanding of compliance issues and regulatory environment in project development and implementation., • Knowledge of cost rating plans and related pricing methods and procedures, and ability to use this information to determine and calculate business exposures, classifications, experience or other rating plan modifications. Understand credit risks in order to determine the appropriate guaranteed cost coverage for each business., • Ability to analyze and evaluate specific complaints and inquiries regarding insurance contracts, coverage, and rating plans., • Ability to read and interpret financial statements., • Excellent interpersonal skills., • Exceptional oral and written communication skills., • Excellent analytical, research, and documentation skills., • Demonstrate sound judgment and work independently or with minimal direction., • Knowledge of design, implementation and interfaces of current systems and applications., • Proficient in Excel. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential. What you can expect from us In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to: * Health, Dental & Vision Insurance * Company-provided life and income protection plans * Eligibility to participate in a company incentive bonus program * 401(k) Retirement Plan - 100% company match up to 7% on annual salary * Paid Time Off, Paid Holidays, and Floating Holidays * Flexible Work Arrangements - Hybrid and remote depending on the role We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally. Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1

Job Description Identify business requirements and solutions related to the support of the specific business area for implementation of a packaged system software. Lead configuration and administration of the Packaged Software, and participating in process design, and system testing. What You'll Do • 5+ years of hands-on experience with Facets medical plan product configuration, including benefits, accumulators, and effective-date driven changes., • Product Component - PDBC, • Product Variable Components - PDVC, • Service Payment - SEPY, • Limits - LTLT, • Deductible - DEDE, • Benefit Management, • Working knowledge of SQL, including the ability to run basic queries to validate data, perform analysis, and support troubleshooting efforts., • Serve as the subject matter expert for application areas, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that governs the functionality of the system., • Lead development of Package Software modification requirements and Interface Design Specifications. Configure necessary tables in Packaged Software to support the specific business areas., • Establish and maintain all Packaged Software file configuration, including complex tasks, • Plan and serve as a key liaison with business areas during development and implementation., • Independently analyze business problems or opportunities; develop recommendations and solutions for those problems/opportunities, implement those solutions, and provide communications on the associated actions, business impacts, and results. Facilitate completion of projects within the allocated time and budget, • Provide direction and assistance to junior staff members, • Provide technical leadership and application expertise to at least one business project team and non-project related activities., • Provide detailed configuration expertise to customers and business partners. This includes verbal, written, and electronic communication, and delivering presentations when needed., • Provide consultative support in analyzing business requirements / use cases / functional requirements in order to ensure the development of efficient enterprise solutions, • Perform analysis of current usage of Package Software and reports back to business areas regarding improvements in process, data quality and results., • Fulfillment Team:, • Perform key components of the System Development Life Cycle (SDLC):, • Designing -building solutions that support business needs, • Code Development and Maintenance, • Unit Testing - creating sample data sets to validate that the code is developed to perform as intended, • Documentation - writing system/technical specifications to ensure solution supports functional requirements. What You'll Bring • Bachelor's degree or advanced degree (where required), • 5+ years of experience in related field, • In lieu of degree, 7+ years of experience in related field What You'll Get * The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community * Work-life balance, flexibility, and the autonomy to do great work * Medical, dental, and vision coverage along with numerous health and wellness programs * Parental leave and support plus adoption and surrogacy assistance * Career development programs and tuition reimbursement for continued education * 401k match including an annual company contribution * Where You'llWork Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused. In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year formeaningfulmoments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $98,092.00 - $156,947.00 Skills JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on ___. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: ___.

Job Description We're seeking a Business Architect Consultant to join our Government Pharmacy Programs Department! The Business Architect Consultant (BAC), Part D Stars Strategy is accountable for driving the day to day strategy, execution, and performance management of Medicare Part D Star Ratings. This role serves as the operational and analytical lead for Part D Stars, translating CMS requirements and performance insights into actionable improvement initiatives that support the organization's goal of achieving and sustaining 4+ Star performance. The BAC partners closely with pharmacy operations, analytics, PBM partners, product, Stars and quality teams, and plays a critical role in enabling informed decision making through data, forecasting, and program oversight. What You'll Do This is a senior level role that is a unique blend of Lead Enterprise Architect and Senior Business Management Consultant. This role requires the personal skills and credibility to work closely with Company Officers to ensure that business strategy is translated into business outcomes. This is a highly visible enterprise role that will interact with senior leaders across the Company. Part D Stars Strategy & Execution • Lead the execution of the Medicare Part D Stars strategy in alignment with organizational goals and CMS technical specifications., • Own performance management for Part D Stars measures, including adherence, medication safety, MTM, pharmacy quality measures, and leading indicators/KPIs., • Translate annual CMS updates into operational plans and performance targets., • Support multiyear improvement planning and monitor progress against Stars goals. Analytics, Reporting & Forecasting • Direct development and maintenance of Stars performance dashboards and reporting for leadership and operational teams., • Partner with Stars and analytics teams to develop forecasting models, cut point scenarios, and risk assessments., • Monitor measure trends and identify emerging risks or improvement opportunities. CrossFunctional Collaboration • Collaborate with pharmacy operations, PBM partners, clinical programs, Stars and Product teams, and vendors to implement Stars improvement initiatives., • Partner with compliance and regulatory teams to support audit readiness and CMS inquiries., • Serve as a trusted advisor to leaders by clearly communicating performance insights and recommended actions. What You Bring • Bachelor's degree or advanced degree (where required), • 8+ years of experience in related field., • In lieu of degree, 10+ years of experience in related field. Bonus Points (preferred qualifications) • Bachelor's degree required; Master's degree in Public Health, Pharmacy, Analytics, Business, or a related field preferred., • PharmD, MPH, MS in Analytics, or similar advanced degree., • 5-8 years of experience in Medicare Part D Stars, pharmacy quality, PBM operations, or health plan analytics., • Strong working knowledge of Medicare Part D Stars measures, methodology, and CMS technical specifications., • Experience with MTM programs, adherence interventions, or pharmacy operations., • Familiarity with CMS systems and regulatory submissions (e.g., HPMS)., • Experience using tools such as Power BI or Tableau., • Demonstrated success managing complex, crossfunctional initiatives., • Strong analytical and problemsolving skills with experience interpreting performance data and forecasts., • Effective written and verbal communication skills, including experience presenting to senior leaders. What You'll Get • The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community, • Work-life balance, flexibility, and the autonomy to do great work, • Medical, dental, and vision coverage along with numerous health and wellness programs, • Parental leave and support plus adoption and surrogacy assistance, • Career development programs and tuition reimbursement for continued education, • 401k match including an annual company contribution Where You'll Work Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused. In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $143,616.00 - $229,786.00 Skills Business Analysis, Business Architecture, Business Management, Business Planning, Business Process Development, Business Process Improvements, Business Process Modeling, Business Strategies, Consulting Services, Implementation Planning JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on ___. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: ___.

Senior Clinical Project Manager - Inflammation/ Phase 2b (Sponsor-Dedicated /Remote -U.S.) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities This is an opportunity to join a sponsor-dedicated team supporting highly complex global Phase 2b studies within the inflammation therapeutic area as a U.S.-based Global Study Lead. The studies span multiple regions including North America, Europe, APAC, Japan, and China, offering the opportunity to lead large-scale global clinical programs in a collaborative and highly engaged environment. This team is looking for experienced global project leaders who enjoy taking ownership, leading cross-functional teams, and driving complex studies forward while working alongside leadership that values partnership, communication, and professional development. * Lead highly complex global Phase 2b inflammation studies * Serve as a Global Study Lead across NA, EU, APAC, Japan, and China * Work within a sponsor-dedicated environment with strong cross-functional collaboration * Join a team that values mentorship, communication, and professional growth * Partner with leaders who are engaged, supportive, and invested in team success * Opportunity to contribute in a visible role while continuing to expand global study leadership experience Global Study Leadership * Serve as Global Study Lead for complex Phase 2b inflammation studies * Oversee global study execution across NA, EU, APAC, Japan, and China * Manage interdisciplinary clinical research programs in compliance with GCPs, SOPs, and regulatory requirements * Act as primary liaison between the Sponsor and project stakeholders throughout study startup, conduct, and closeout * Lead clinical teams to ensure quality, timelines, and budget management * Maintain accountability for project deliverables and financial performance of assigned studies Operational Oversight * Coordinate activities and deliverables across CROs, vendors, and project partners * Proactively identify operational issues and implement risk mitigation and contingency planning strategies * Maintain project timelines and tracking tools to monitor study progress * Oversee project management components of inspection readiness, including Trial Master File activities * Ensure implementation of project plans in accordance with controlled documents and study requirements Leadership & Communication * Independently prepare, coordinate, and present project materials during internal and external meetings * Lead project-related discussions across cross-functional teams and stakeholders * Direct activities of assigned Project Support staff * Mentor project management team members and clinical staff as needed * Facilitate team communication and training activities in accordance with protocol and project requirements Business & Strategic Support * Participate in bid defense meetings as a potential project lead * Support relationship development with current clients * Maintain awareness of therapeutic environment and drug development trends related to assigned projects Required Experience * 5+ years of global clinical project management experience * Experience leading global Phase 2b clinical studies * Experience managing studies across NA, EU, APAC, Japan, and China * Therapeutic experience within inflammation * Strong CRO and/or clinical research experience preferred * Ability to independently manage complex clinical programs and multiple priorities Technical & Leadership Expertise * Strong knowledge of GCP, ICH guidelines, regulatory requirements, drug development processes, and clinical monitoring procedures * Strong communication, presentation, interpersonal, and organizational skills * Ability to mentor and support project teams and new staff * Strong time management skills with the ability to work independently * Ability to manage multiple tasks and deadlines in a dynamic environment * Comfortable working with new technologies and systems If you are looking for an opportunity to lead globally visible inflammation programs within a collaborative sponsor environment, this is the kind of role that elevates careers! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) Remote US & Canada Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities The position provides customer focused leadership in managing and delivering the operational and financial aspects of one or more clinical projects from proposal development to final deliverables and ranging in size and complexity from single service studies to full scope, multiple protocol projects and/or global projects across various phases and functional areas with limited interaction from supervisor. May oversee less experienced Project Managers (PMs) and have line management responsibilities. Project Leadership and Delivery: • Manages a project as Project Manager overseeing interdisciplinary clinical research programs ensuring compliance with Good Clinical Practices (GCPs), relevant Standard Operating Procedures (SOPs) and regulatory requirements., • Acts as primary liaison between the Company and the Customer to ensure project launch, conduct, and closeout according to the Customer's and the Company's contractual agreement., • Leads clinical team to ensure quality, timelines and budget management., • Accountable for the financial performance of assigned projects, • Accountable for all project deliverables for assigned projects and/or project regions., • Coordinates activities and deliverables of all project conduct partners and proactively identifies and manages issues. Reporting and Communication: • Accountable for maintenance of project information on a variety of databases and systems., • Maintains and evaluates project progress by maintaining timelines and other tracking/analysis tools., • Responsible for project management components of inspection readiness for all aspects of the project conduct, including Trial Master Files., • Provides oversight for development and implementation of project plans in accordance with Controlled Documents., • Independently prepares, coordinates, and presents project material at internal and external meetings., • Directs the activities of assigned Project Support staff; line manages and mentors other project management team members and clinical staff; facilitates team building and communication., • Prepares project management reports for clients and management., • Implements resource strategies to achieve project goals., • Develops contingency planning and risk mitigation strategies to ensure successful delivery of project goals. Business Development • Participates in bid defense meetings where presented as potential project manager/director., • Develops strong relationships with current clients to generate new and/or add-on business for the future., • Keeps a current awareness of business unit's and assigned projects' therapeutic environment and drug development trends Management: • May train and support new Project Managers. Facilitates team training in accordance with protocol and/or project requirements, including therapeutic, protocol specific, and process training., • May be required to line manage other project management team members and clinical monitoring staff Additional Qualifications • Bachelor's Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience., • Strong knowledge of Good Clinical Practice/ICH guidelines, regulatory requirements, drug development process and clinical monitoring procedures., • Clinical research organization (CRO) and relevant therapeutic experience preferred., • Strong ability to manage time and work independently., • Ability to embrace new technologies., • Excellent communication, presentation, interpersonal skills, both written and spoken, • Flexibility and the ability to mentor and manage new staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment., • Ability to travel as necessary (approximately 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Project Manager II - Virology (Sponsor Dedicated/Remote) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Are you a Clinical Project Manager who thrives in fast-paced, collaborative environments and enjoys driving complex clinical trials forward with confidence and precision? This is an exciting opportunity to join a highly supportive, mentorship-driven team focused on advancing innovative virology programs through early-phase clinical development. In this role, you will serve as a key operational leader supporting Phase I virology studies within a sponsor-dedicated environment. You'll partner cross-functionally with internal teams, vendors, and stakeholders to ensure clinical trials are executed efficiently, proactively, and with the highest level of quality. This team values collaboration, accountability, emotional intelligence, and professional growth. Leadership is highly supportive, mentorship-focused, and deeply invested in helping team members expand their skills and advance their careers. While remote/home-based candidates may be considered, priority will be given to candidates located in or near Foster City, California, with the ability to work onsite 2-3 days per week. As a Clinical Project Manager II - Virology, you will oversee operational delivery and vendor management activities for early-phase virology clinical trials. You will play a critical role in ensuring studies progress seamlessly across the full clinical trial lifecycle-from study start-up through closeout-while maintaining strong communication, organization, and cross-functional alignment. This is an ideal opportunity for a proactive clinical operations professional who enjoys ownership, problem-solving, and working with a team that genuinely values partnership and continuous development. * Lead and support operational execution of Phase I virology clinical trials within a sponsor-dedicated model * Manage and oversee vendors to ensure quality deliverables, timelines, and study expectations are consistently met * Coordinate cross-functional clinical trial activities from study start-up through closeout with minimal oversight * Drive meeting leadership by setting agendas, facilitating productive discussions, documenting decisions, and ensuring accountability for action items * Partner closely with Clinical Operations, study teams, vendors, and stakeholders to proactively identify and resolve operational challenges * Ensure effective communication across teams while maintaining professionalism and strong stakeholder relationships * Monitor study progress, timelines, risks, and operational deliverables to support successful trial execution * Contribute to a positive, collaborative team culture built on transparency, accountability, and mutual respect * Support inspection readiness and compliance with applicable SOPs, GCP, and regulatory requirements * Lead with a solutions-oriented mindset while helping align teams toward shared project goals Required Qualifications * Clinical Operations experience or related clinical trial management knowledge * Prior experience supporting or managing clinical trials within a CRO, biotech, or pharmaceutical environment * Strong vendor management and oversight experience * Understanding of the full clinical trial lifecycle and operational processes * Experience coordinating cross-functional teams and driving project execution * Strong organizational, communication, and meeting facilitation skills * Ability to work independently, prioritize effectively, and proactively navigate challenges * Professional presence with strong emotional intelligence and stakeholder management capabilities Preferred Experience * Early-phase (Phase I) clinical trial experience * Virology therapeutic area experience strongly preferred * Stable career progression demonstrating depth in clinical trial management * Experience working in sponsor-dedicated environments * Ability to lead discussions confidently in fast-paced, high-visibility settings WHAT MAKES THIS OPPORTUNITY DIFFERENT * Join a mentorship-driven leadership team that is highly supportive and invested in your long-term growth * Work within a collaborative environment where teamwork, respect, and transparency are truly valued * Gain meaningful exposure to early-phase virology studies and complex clinical development programs * Be empowered to take ownership, contribute ideas, and make a measurable impact * Enjoy the flexibility of a remote environment while maintaining close partnership with an engaged and collaborative team * Opportunity to grow your career within a high-performing clinical operations organization focused on innovation and development At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Internal Account Director (Recruitment & Retention) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities About the Role: Are you looking to lead strategies that accelerate access to life-saving therapies and transform the patient experience in clinical research? As an Internal Account Director, Recruitment & Retention (R&R), you will play a pivotal role in designing and delivering innovative enrollment and retention solutions for global clinical trials. This senior-level role for a proven leader in clinical trial recruitment. We are seeking an expert with a demonstrated history of driving successful patient enrollment across complex therapeutic areas-someone who brings both strategic insight and operational excellence. You will collaborate across Clinical Trial Management, Project Leadership, R&R Operations, Data Science, Regulatory, and external vendor partners to ensure sponsors achieve enrollment targets on time and with quality. Acting as a trusted advisor, you will represent R&R services in Bid Defense Meetings, client discussions, and sponsor escalations-shaping strategies that directly impact trial success. Core Responsibilities: * Lead Recruitment Strategy: Own the development and execution of patient recruitment and retention plans (PRPs) from study start-up through close-out. * Be the Sponsor's Go-To Expert: Represent R&R solutions in Bid Defense Meetings, pre-award planning, and escalations. * Cross-Functional Leadership: Partner with Clinical Trial Managers, Project Leads, Regulatory, Operations, and Data Scientists to deliver data-driven solutions. * Enrollment Oversight: Track study progress, proactively manage risks, and implement mitigation strategies to protect timelines. * Data & Vendor Management: Analyze performance trends, collaborate with vendors, and apply insights to optimize recruitment outcomes. * Solution Innovation: Contribute to continuous improvement by sharing lessons learned, market insights, and client feedback. * Strategic Partnerships: Build and sustain strong sponsor, site, and vendor relationships to ensure delivery excellence and repeat business. * Mentorship & Growth: Provide guidance to colleagues and strengthen team capabilities as the group expands. Qualifications: * 8+ years of clinical research or clinical trial operations experience, with extensive focus on patient recruitment and retention. * Minimum of 1-2 years in leadership or management roles. * Proven track record of developing and executing successful, measurable recruitment strategies across therapeutic areas. * Strong understanding of global R&R strategies, including decentralized trials, direct-to-patient outreach, and site-facing support. * Ability to manage multiple, complex studies under tight timelines. * Skilled in Microsoft Office Suite; familiarity with clinical trial technology platforms preferred. Critical Skills: * Strategic thinker with the ability to convert insights into actionable recruitment plans. * Exceptional communicator and presenter, able to influence senior stakeholders and sponsors. * Strong problem-solving and proactive risk management skills in dynamic clinical environments. * Deep knowledge of cultural and regulatory factors affecting global patient recruitment. * Flexible, innovative, and collaborative mindset with a focus on results. Preferred Candidate Profile: We are looking for someone who is more than qualified-someone recognized as a leader in the field of clinical trial recruitment and retention. The ideal candidate will be: * Respected industry expert with a reputation for successfully delivering high-profile studies. * Trusted advisor to sponsors who can confidently represent R&R strategies at the executive level. * Proven innovator who has implemented new approaches to overcome enrollment challenges. * Global strategist experienced in managing patient recruitment across multiple geographies, cultures, and regulatory landscapes. * Strong collaborator and mentor who uplifts colleagues while driving accountability and results. U.S. Salary Range * 97,300 - 170,300 Location * Open to US - remote candidates Why Join Us: This opportunity is reserved for professionals who have already demonstrated they can deliver at the highest level. As an Internal Account Director, your expertise will directly impact the speed at which new therapies reach patients worldwide. You'll be at the center of accelerating clinical trial success-helping bring life-changing medicines to those who need them most, while shaping the future of how patient recruitment is designed and delivered. If you're ready to take on a highly visible, career-defining role where your leadership and proven track record make a measurable difference, we want to hear from you. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Project Manager II - Virology (Sponsor Dedicated/ Remote; Hybrid Foster City, CA Preferred) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities (Preference for Hybrid Foster City, CA-Based Candidates) Are you a Clinical Project Manager who knows how to drive global clinical trials from start-up through closeout - and enjoys being deeply involved in the operational details that make studies successful? This is an exciting opportunity to join a highly collaborative, fast-paced clinical operations team supporting innovative early-phase virology programs within a sponsor-dedicated environment. We are seeking a hands-on operational leader who can confidently manage complexity, navigate competing priorities, and keep global studies moving forward with urgency, accountability, and precision. The ideal candidate is not someone who only operates at a high level - this role requires someone comfortable working "in the weeds," proactively solving problems, managing vendors closely, driving timelines, and ensuring nothing falls through the cracks. You should be energized by fast-moving environments, cross-functional collaboration, and the opportunity to own trial execution from beginning to end. While virology experience is strongly preferred, candidates with strong global clinical trial management experience in other therapeutic areas will absolutely be considered. This team values collaboration, operational excellence, emotional intelligence, accountability, and continuous growth. Leadership is highly supportive, mentorship-focused, and invested in helping strong performers expand their impact and career trajectory. While remote/home-based candidates may be considered, priority will be given to candidates located in or near Foster City, California, with the ability to work onsite 2-3 days per week. As a Clinical Project Manager II - Virology, you will lead operational execution for global Phase I clinical trials and serve as a central driver of study delivery across the full clinical trial lifecycle. You will oversee timelines, vendors, risks, operational strategy, and cross-functional coordination while ensuring studies remain inspection-ready, on track, and aligned with sponsor expectations. This role requires someone who can balance strategic oversight with strong operational execution. You must be comfortable rolling up your sleeves, diving into study-level details, proactively identifying gaps, and driving resolution in real time. You will work closely with Clinical Operations, vendors, study teams, and key stakeholders in a highly visible environment where adaptability, urgency, and strong communication are critical to success. * Lead and manage global Phase I clinical trials from study start-up through database lock and closeout with minimal oversight * Serve as the operational lead responsible for driving study execution, timelines, deliverables, risks, and overall trial performance * Partner cross-functionally with Clinical Operations, vendors, study teams, and stakeholders to ensure seamless trial execution across all phases of the study lifecycle * Maintain close oversight of study details, proactively identifying operational gaps, risks, and delays before they impact timelines or quality * Manage vendors closely to ensure accountability, quality deliverables, budget adherence, and successful execution against study expectations * Drive study team meetings by developing agendas, facilitating discussions, documenting decisions, and ensuring follow-through on action items * Navigate fast-paced, high-visibility environments with the ability to prioritize effectively and adapt quickly to changing business needs * Ensure studies remain inspection-ready and compliant with GCP, SOPs, regulatory requirements, and sponsor expectations * Support issue escalation and resolution while maintaining strong stakeholder relationships and collaborative team dynamics * Contribute to process improvement initiatives and operational best practices that enhance study execution and team effectiveness * Lead with a solutions-oriented mindset while fostering accountability, transparency, and collaboration across teams Required Qualifications * Strong Clinical Operations experience with the ability to independently manage global clinical trials across the full study lifecycle * Proven experience running clinical trials from start-up through closeout within CRO, biotech, or pharmaceutical environments * Strong vendor management and oversight experience with demonstrated ability to drive accountability and performance * Experience working in fast-paced clinical development environments with competing priorities and aggressive timelines * Comfortable operating both strategically and tactically, including deep involvement in day-to-day study execution details * Strong cross-functional leadership and stakeholder management skills * Excellent organizational, communication, meeting facilitation, and problem-solving abilities * Ability to proactively identify risks, drive resolution, and maintain momentum across complex clinical programs * Professional presence with strong emotional intelligence and the ability to build credibility quickly across teams Preferred Experience * Early-phase (Phase I) clinical trial experience * Virology therapeutic area experience preferred but not required * Experience within sponsor-dedicated models or embedded sponsor teams * Stable career progression demonstrating increasing ownership and operational leadership * Ability to lead confidently in highly collaborative, fast-moving, and high-accountability environments * Opportunity to own and drive global clinical trials end-to-end in a highly visible role with meaningful impact * Join a strong, mentorship-oriented leadership team that is invested in your long-term growth and development * Work alongside experienced, collaborative professionals who value teamwork, transparency, and operational excellence * Gain exposure to innovative early-phase clinical development programs within a respected sponsor-dedicated environment * Be empowered to contribute ideas, influence processes, and make real operational impact rather than simply maintaining studies * Thrive in a fast-paced environment that values proactive thinking, accountability, and strong execution * Flexibility of a remote environment combined with close partnership and engagement from leadership and study teams * Excellent opportunity for high-performing Clinical Project Managers seeking broader ownership, visibility, and continued career growth within clinical operations At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $95,000.00 - $175,700.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Project Manager II - Inflammation/ Phase 2b (Sponsor-Dedicated /Remote -U.S.) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities If you are an experienced clinical project management professional who thrives in complex, fast-moving studies and enjoys leading cross-functional teams with confidence and precision, this is an opportunity to step into a highly visible role supporting a complex Phase 2b inflammation program within a sponsor-dedicated environment. This role is ideal for someone who brings strong vendor oversight experience, operational leadership, and the ability to independently drive study execution while navigating a matrixed, high-accountability clinical environment. * High-impact role supporting a complex Phase 2b inflammation study * Opportunity to lead regional execution efforts within a large, cross-functional global program * Strong visibility across Clinical Operations and external partners * Collaborative sponsor-dedicated environment with a highly supportive leadership team * Manager who believes in mentorship, teamwork, and professional growth * Team culture centered around partnership, accountability, and mutual support Clinical Trial Leadership & Execution * Manage regional components of a large, complex clinical trial within the inflammation therapeutic area * Independently drive study activities with minimal oversight * Lead cross-functional timelines and ensure alignment across stakeholders * Proactively identify operational risks, escalate issues appropriately, and implement solutions * Support study logistics and operational planning to achieve program milestones Vendor & Service Provider Oversight * Lead vendor management activities and maintain strong oversight of external partners * Contribute to RFP development and participate in CRO/service provider selection processes * Ensure accountability across vendors while maintaining productive working relationships * Support operational issue resolution and follow-through on deliverables Cross-Functional Leadership * Lead meetings effectively by setting agendas, facilitating productive discussions, documenting decisions, and driving action items to completion * Partner across Clinical Operations and study teams to maintain executional excellence * Provide leadership and mentorship to junior team members when needed * Foster collaboration and accountability across internal and external stakeholders Study Management & Operations * Draft and coordinate review of key study documents including protocols, informed consents, monitoring plans, investigator brochures, and clinical study reports * Maintain study timelines and support study budget activities * Coordinate review of data listings and support interim/final clinical study reporting activities * Train CROs, investigators, study coordinators, and service providers on study requirements as needed * Contribute to SOP development, process improvement initiatives, and operational best practices Required Experience * 3+ years of clinical project management experience within clinical research * Experience supporting complex Phase 2b clinical studies within the inflammation therapeutic area * Strong vendor management and oversight experience * Demonstrated understanding of the full clinical trial lifecycle from start-up through closeout * Experience managing cross-functional clinical trial activities in a matrixed environment * Ability to independently manage priorities and navigate operational challenges with minimal supervision Key Strengths * Strong meeting leadership and communication skills * High emotional intelligence with the ability to communicate tactfully in high-stakes discussions * Confident leading cross-functional teams and driving accountability * Excellent organizational, decision-making, and problem-solving abilities * Positive, solutions-oriented mindset with strong initiative * Collaborative approach with a focus on transparency and teamwork Technical & Regulatory Expertise * Thorough knowledge of FDA and EMA regulations, ICH Guidelines, and GCP requirements * Strong working knowledge of Word, Excel, and PowerPoint * Ability to understand, interpret, and explain protocol requirements to study teams and stakeholders This team values collaboration over silos and believes the best outcomes happen when people genuinely support one another. The leadership style is mentorship-focused, approachable, and highly team-oriented. Peers are motivating, encouraging, and dependable-creating an environment where accountability and partnership go hand in hand. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $95,000.00 - $175,700.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Associate Director of Real World Evidence (Pharma Co Experience Required) - Remote US Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities *This role is open to US employees with no sponsorship needs *Skillset: AD Epi PharmaCo Epi, writing protocols, working with analysts, Trouble shoot code lists, CPRD. *PharmaCo experience required Developed and executed under Scientific Oversight study protocols, analysis plans, and study reports to answer research questions of priority to RWE • Designed and managed epidemiological, biomarker and/or data science projects, • Planned, designed, and conducted analyses for internal and external decision making (e.g., responses to regulatory authorities, rapid analyses of safety queries), • Supported the identification of fit-for-purpose data for the timely execution of the RWE strategy, • Constructed cohorts using RWD sources (e.g., claims, EHR) and evaluate key variables, including diagnosis and procedures codes, and plan validation studies as needed, • Conducted analyses for descriptive and comparative research using RWD (examples include claims, EHR, PRO/COA, registry data) for methodologic research questions, • Contributed to the communication of observational research results and methods, including development of pertinent sections of regulatory documents, reports, publications, white papers, • Supported the effective communication of study/analysis results to support internal and external decisions, • Coauthored abstracts and manuscripts for external dissemination of methodologic study results, • Contributed to the development of processes and training aimed at increasing the efficiency, quality, and impact of functional activities At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We’re looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you’re passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you’ll find your place here. Job Summary: The Account Executive (AE) is responsible for driving new business by identifying, qualifying, and closing opportunities within a defined territory and vertical. This role requires a consultative sales approach, the ability to understand complex technology solutions, and the discipline to manage the full sales cycle—from lead generation to contract execution. The AE will work closely with Client Experience (CX), Marketing, and Service Delivery to present tailored solutions that address client needs and deliver measurable business outcomes. This position contributes directly to revenue growth, client acquisition, and market penetration. Job Responsibilities: • Develop and maintain a robust pipeline of qualified opportunities through outbound prospecting, referral generation, networking, and lead follow-up., • Conduct discovery calls and meetings to understand business challenges, technical requirements, and stakeholder priorities., • Qualify prospects based on budget, authority, need, and timing or similar frameworks., • Develop and present proposals, including ROI models and solution overviews, that align with customer objectives and Integris service offerings., • Partner with CX and internal teams to scope and price tailored technology solutions., • Own the sales process from initial contact through close, with consistent follow-up and clear next steps throughout the cycle., • Accurately track all prospecting, opportunity, and sales activity in ConnectWise or other CRM platforms., • Meet or exceed monthly and annual sales quotas and KPIs related to pipeline growth, conversion rates, and client acquisition., • Participate in team meetings, training sessions, and sales reviews to continuously improve sales effectiveness and stay current on product knowledge. Education/Certification Requirements: • Medical, Dental, and Vision Insurance, • 401K Retirement Plan, • Minimum 4 Weeks of Paid Time Off (PTO), • Birthday PTO, • Paid Holidays, • Paid Time Off for Volunteering, • Short-Term and Long-Term Disability Insurance, • Life Insurance, • Supplemental Insurance Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws. #LI-Remote

Job Description COME JOIN MID-CONTINENT! “Where your work is valued—above-market pay, real work-life balance, and a team that feels like home.” THE POSITION… As a Software Engineer, you will provide engineering expertise towards the design and manufacture of existing and emerging technologies, systems, and capabilities. You will design avionics, power electronics, and battery systems with an emphasis on embedded software solutions to create compelling new products. You’ll create unique intellectual property to address the growing demand for software-defined behavior. You can expect a variety of opportunities ranging from products for cockpit displays, instruments and navigational references based on local and remote sensor inputs. Additional products include data conversion and storage, lithium battery management, AC and DC power conversion, and in-seat power solutions. THIS POSITION MAY BE FOR YOU IF… • You have a Bachelor of Science in Computer Engineering or related field., • You have a minimum of 2 years of experience designing embedded software., • You are proficient in C programming., • You have the ability to work directly with target hardware in a lab environment, including bench equipment and other tools for debugging and analysis., • You are proficient with Microsoft Office., • You have strong attention to detail., • You are organized, focused, and results oriented., • You are a problem-solver with critical thinking and prioritizing skills., • You have experience designing safety-critical software within RTCA DO -178C, DO-254 or similar process., • You have experience with C# for PC application software., • You have experience programming in VDHL., • You have experience with Design for Manufacture and Design for Test (DFM & DFT)., • Design and implement embedded C software for bare-metal microcontroller-based systems with an option for VHDL firmware for FPGA-based systems, • Research new components, technologies, and methods to incorporate into new designs, • Design tools to support manufacturing, calibration and verification of safety-critical products, • Build and troubleshoot hardware, including basic soldering, operation of test equipment, and daily work in both office and test lab environments, • Prototype and execute test programs to verify compliance with applicable performance, regulatory, and quality requirements, • We provide above-market pay and a comprehensive benefits package., • We promote an environment where you can excel in your career while maintaining a healthy work-life balance., • Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment., • We believe anything worth doing is worth doing right – every time., • We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives, and frequent ticket raffles for local sporting and cultural events. Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you’ll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer issues effectively, aiming for first call resolution, • Research internal systems to retrieve missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training resources and knowledge bases to provide accurate information while following scripts and procedures, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Participate in training sessions and team meetings to stay current on updates and best practices, • Adhere to attendance and scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Highly reliable with excellent time management and punctuality, • Strong problem-solving, troubleshooting, and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused with empathy, patience, and professionalism, • Ability to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Job DescriptionAircrafts Rock! If you agree and would like to work with one of the most exciting names in the game, then we want to hear from you. If you have a ‘quality eye’ and have what it takes to keep up with the best in the business, this is your program! About UsFor almost 30 years, SQA Services has been a premier leader in the provision of managed supplier quality services for audits, assessments, remote surveillance assessments, corrective actions, remediation, inspections, and engineering to manufacturers within all industries. We deliver services by deploying associates who are located throughout the United States and in 90+ countries around the world to your supplier sites. Our associates are expert quality assurance professionals with broad experience and local knowledge who can represent our clients on-demand and on-site faster than our competitors.Overview: • As a Quality Inspector, you will play a vital role in ensuring that products consistently meet rigorous standards for quality and safety. We are seeking motivated individuals who are eager to learn, grow, and advance within the industry. Once you join our team, you will be deployed through SQA’s operations center based on client needs and supplier production schedules, providing dynamic opportunities for professional development.Key Responsibilities:, • Ensure compliance with work instructions, • Conduct in-process, final, visual, and dimensional inspections on major aerostructure assemblies, including fuselage sections, wing structures, control surfaces such as flaps, landing gear components, and tail assemblies, ensuring compliance with aerospace manufacturing standards and engineering specifications, • Identify and address quality issues, collaborating with other departments as needed, • Quality inspection, • Collaborate with team membersSkills and Qualifications:, • A military background is highly valued but not mandatory, • Previous experience in industrial manufacturing is a strong plus, • Aerostructures Experience, • Blueprint reading, • Proficiency in using hand precision tools is a plus, • A strong focus on safety and adherence to safety protocols, • Ability to collaborate effectively in a team-oriented environment, • Flexibility to work overtime as needed, • Must be willing to undergo a background check

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We’re looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you’ll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You’ll be responsible for the performance, development, and success of a team of 15–25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead and manage a team of 15–25 entry-level customer service agents handling inbound calls., • Coach and develop team members on service standards, processes, and best practices., • Monitor and improve performance metrics, KPIs, and productivity benchmarks., • Foster a culture of accountability, continuous improvement, and excellence., • Oversee workforce management, including scheduling and goal setting., • Develop strategies to ensure high levels of customer satisfaction., • Motivate the team to identify and maximize sales opportunities., • Review and submit weekly payroll to ensure accuracy., • Drive revenue and profitability growth within the call center., • Track and analyze team and individual performance to identify trends and improvement areas., • Communicate updates and process changes clearly and effectively., • Provide regular feedback and coaching to agents on performance and development., • Collaborate with departments such as QA, Training, IT, and Recruiting., • Implement and audit quality assurance strategies to maintain service excellence., • Manage hiring, onboarding, coaching, and, when necessary, terminations., • Serve as a subject matter expert on client-specific operations., • Manage remote team members as needed., • Perform additional duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS • Minimum of 3-years of total call center experience or 1-year of call center management experience, • Associate's degree or equivalent combination of education and relevant work experience, • Exceptional interpersonal & communication skills, • Strong supervisory experience including staff development, • Advanced knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint, • Demonstrated ability to drive sales through the actions of others, • Superior knowledge of call center tools and technology used to manage KPIs and SLAs, • Possess practical conflict resolution skills (both customer and agent conflict), • Proven leader with advanced time management, planning, organizational and multitasking skills, • Ability and eagerness to learn new products and system, • Ability to work in a professional, fast-paced environment, • Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets, • Clear, concise and practical communication skills (both oral and written), • A solution-oriented and positive mindset that openly embraces change and stretches goals., • Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues, and create and execute solutions that address those issues., • An ability to hold team members accountable for job performance including adherence, KPI's, and process, • The ability to thrive in a fast-paced, ever-changing, and high-pressure environment. PREFERRED QUALIFICATIONS: • Military, local, state or federal government experience is a plus., • Graduation from an accredited two-year or four-year college or university is a plus, • Experience managing both remote and on-site reports is a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our role of Talent Acquisition is one of the most important positions in the company. This position requires at least 3 years of Recruiting or Human Resources experience. If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? As a Talent Acquisition Specialist, you are responsible for the entire recruitment life cycle. You will manage inbound and outbound telephone calls with potential candidates. You will complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will complete data entry in our employee data base and manage personnel filing along with other duties. Key Responsibilities: • Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs., • Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events., • Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens., • Complete daily and weekly reports on recruitment activities and statistics., • Maintain employment records., • Keep employee files up to date and organized efficiently., • Perform various tasks within the human resources systems to maintain employee information and time keeping data., • Stay up to date on employment laws. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? You must be confident, outgoing and self-motivated with a strong work ethic. You must be a team-oriented person who is open minded, willing to learn, and who has the ability to function effectively in a fast-paced work environment. It is also vital to be articulate, having excellent verbal and written communication skills. Interpersonal abilities that allow rapport to be established with applicants are key. Specific qualifications for the Talent Acquisition Specialist include: • Strong attention to detail, • Data entry accuracy, • Understanding of and willingness to adhere to process guidelines, • Exceptional time management skills, • Solid sense of ownership, • Advanced skills with MS Office tools, • Impeccable attendance, • Ability to work in metrics driven, fast-paced, and dynamic environment, • Timely, proactive, and assertive, problem-solving, • Strong understanding of confidentiality, • Experience in a call center environment is preferred but not required

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you’ll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services. We’re looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you’ve worked in customer-facing roles like retail, hospitality, or food service, we’d love to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Answer inbound and outbound calls in a professional and courteous manner, • Resolve customer concerns efficiently, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-based conversations to recommend the best options, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Attend training sessions and team meetings to stay current on updates and best practices, • Adhere to attendance and scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues in our contact center. You will assist customers with troubleshooting, product setup, and technical inquiries across various platforms. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Respond to technical support calls, emails, or chats from customers., • Troubleshoot hardware, software, and connectivity issues., • Guide customers through step-by-step solutions and product configurations., • Escalate unresolved issues to higher-level support or engineering teams., • Document all interactions and solutions in the ticketing system., • Maintain up-to-date knowledge of products, services, and system updates., • Meet performance targets related to resolution time, customer satisfaction, and accuracy. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years and older, • High school Diploma/GED, • 1–2 years of technical support or IT helpdesk experience in a contact center., • Strong knowledge of operating systems, browsers, and common software., • Excellent communication and customer service skills., • Fluent in English and Spanish, • Ability to explain technical concepts in simple terms., • Diploma or degree in IT, Computer Science would be a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring licensed insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus commission) If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too—and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We don’t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment. We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen. The Problem with Most Insurance Jobs: Let’s be real—most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable. At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when they’re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training." Here, we actually mean it. And we have a proven track record of success to back it up. What We Offer: A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. You’ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you. Key Responsibilities: Present and sell insurance products to new and existing customers. Reach out to potential clients who have requested coverage. Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions. Who We're Looking For: Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients. You’re deadline-driven, detail-oriented, and dedicated to delivering results. Integrity and a strong work ethic are a must. We’re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If you’re ready to take control of your future and create a career you can be proud of, we’d love to connect. Why Choose Us? True Agency Ownership: Here, you’ll have the chance to own your business—contractually protect what you build. Game-Changing Lead Program: We provide the industry’s best leads, generated in-house and heavily subsidized to help you succeed. Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. You’ll have a system to follow at every step of the way. Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one. Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry. World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered. Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited. A Few More Details: This role does require a Life and Health Insurance License, but don’t worry—we’ll help you obtain it through a streamlined online course that takes just 7-10 days. Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance. Ready to Build Your Future with Us? If you're ready to make a difference—not just in your own life, but in the lives of others—apply today. We can’t wait to see how you define success. About Kimbrell Agency: Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history. Company website:

Job Description THE COMPANY Our client is a U.S.-based manufacturer and solutions provider focused on the outdoor wellness and community fitness sector. They design, manufacture, and support outdoor fitness spaces used by municipalities, Parks & Recreation departments, healthcare systems, senior living communities, military and VA facilities, schools, and other institutional organizations. The company has earned a strong reputation for integrity, a service-first mindset, and long-standing relationships within the public sector. Their products are designed to promote inclusive and accessible wellness, with installations across the country. The organization values patience, credibility, and doing things the right way—both in serving customers and supporting its internal team. THE ROLE Our client is looking for a Regional Sales Manager – Midwest Territory to drive growth and expansion across Kansas, Nebraska, and Missouri. This position focuses on developing an underpenetrated territory through consistent relationship-building, in-person engagement, and long-term project development. The Regional Sales Manager will spend significant time in the field, meeting with key stakeholders, conducting site visits, identifying opportunities, and working closely with internal teams to deliver designs, proposals, and complete solutions. The sales process is consultative and often lengthy, involving multiple decision-makers and approval stages. Success in this role requires dependability, strong follow-through, and the ability to establish trust within the community. This is not a high-volume, transactional sales position. Instead, it is a territory development opportunity best suited for someone who values autonomy, prioritizes relationships, and understands that impactful projects require time and consistent effort. THE QUALIFICATIONS • Must reside in Kansas, Nebraska, or Missouri, • Experience developing and managing a multi-state territory, ideally from an early or underdeveloped starting point, • Preferred experience selling into public-sector or institutional markets (municipalities, government agencies, healthcare, education, facilities, or similar), • Comfortable managing long sales cycles that require persistence, organization, and patience, • Willing and able to travel throughout the territory for meetings, site visits, and events, • Strong communication and follow-up skills, with the ability to collaborate effectively across internal teams, • Consultative, relationship-focused sales approach with a high level of professionalism and credibility, • Demonstrated integrity and comfort operating in compliance-driven environments, • Self-motivated, with the ability to work independently in a remote, field-based role THE BENEFITS Base salary of $75,000, with expected on-target earnings (OTE) of $115,000–$130,000 within the first two years. The company provides a comprehensive benefits package that reflects its long-term commitment to employees, including medical coverage, retirement plans, paid time off, and wellness-focused programs. This role offers the opportunity to represent a respected brand, build something meaningful in the Midwest, and grow with a stable, values-driven organization.

Job Description COME JOIN MID-CONTINENT! “Where your work is valued—above-market pay, real work-life balance, and a team that feels like home.” THE POSITION… As a Software Certification Engineer, you will provide engineering and technical support in the evaluation and testing of existing and emerging technologies, systems, and capabilities. You will plan and implement the RTCA DO-178C and DO-254 lifecycle processes for avionics, power electronics, and battery systems. You’ll verify complex microcontroller and FPGA designs to achieve coverage of functional and structural aspects. Product areas include cockpit displays and instruments, local and remote sensing, data conversion and storage, lithium battery management, AC/DC and DC/DC power conversion up to 8000W, in-seat power solutions, and various other components needed in aircraft systems. To be successful in this role, you’ll need to provide expert analysis to meet the highest level of safety and reliability, implementing safety-critical software design processes. THIS POSITION MAY BE FOR YOU IF… • You have a bachelor’s degree in computer engineering or related field, • You have a minimum of one year of experience with RTCA DO-178C or similar safety-critical software design process., • You are proficient in C programming., • You have the ability to work directly with target hardware, including lab bench equipment and other tools for debugging and analysis., • You are proficient with Microsoft Office., • You have strong attention to detail., • You are organized, focused and results oriented., • You are a problem-solver with critical thinking and prioritizing skills., • You have experience with C#, or Python languages for a PC application software., • You have familiarity with VHDL and RTCA DO-254., • Create and review design data within the software qualification lifecycle process. Practice safety-critical methods, create plans, requirements, design standards, coding standards, change tracking and verification, formal and functional verification, • Test and troubleshoot prototype and certified code on target hardware. Includes working in a lab bench environment with the necessary test equipment, • Design embedded software for microcontroller-based systems, as well as PC-based applications for verification and manufacturing, • Support software design using current tools, design environments and documentation methods, • We provide competitive pay and a comprehensive benefits package., • We promote an environment where you can excel in your career while maintaining a healthy work-life balance., • Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment., • We believe anything worth doing is worth doing right – every time., • We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives, and frequent ticket raffles for local sporting and cultural events. Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you’ll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re expanding our team and looking for motivated Call Center Representatives to join us! In this role, you’ll handle inbound calls and guide customers through the sales process, helping them discover new products and services while delivering exceptional support. This is a great opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment. We offer both full-time and part-time positions with flexible scheduling options. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Respond to inbound and outbound calls in a friendly, timely, and professional manner, • Resolve customer inquiries effectively, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document interactions and process claims in internal systems, • Engage customers in solution-focused conversations to identify the best options, • Use training resources and scripts to provide accurate information and support, • Maintain confidentiality and handle sensitive data responsibly, • Escalate complex issues to the appropriate team members when necessary, • Participate in ongoing training and team meetings to stay current on updates, • Adhere to attendance and scheduling expectations Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent required, • Strong communication and organizational skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with strong time management skills, • Ability to troubleshoot, resolve issues, and follow up with customers, • Strong problem-solving and conflict resolution abilities, • Customer-first mindset: empathetic, patient, and responsive, • Ability to multitask and work independently, • Team player with a collaborative attitude, • Comfortable working in a fast-paced, evolving environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this role, you’ll lead a team of 5–10 supervisors and be directly accountable for their performance and development. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead and mentor a team of call center supervisors overseeing inbound and outbound operations., • Coach supervisors on customer service best practices and operational excellence., • Monitor and manage KPIs, performance metrics, and productivity standards., • Foster a culture of accountability, continuous improvement, and high performance., • Oversee workforce management, including scheduling and performance goal setting., • Develop strategies to ensure exceptional customer satisfaction across all interactions., • Motivate and develop teams to maximize sales and service opportunities., • Ensure accurate and timely payroll submissions., • Drive revenue and profitability growth within the call center., • Analyze team and individual performance to identify trends and improvement areas., • Communicate process updates and key initiatives clearly and effectively., • Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting., • Lead quality assurance efforts to maintain world-class service standards., • Manage hiring, coaching, and, when necessary, termination of staff., • Serve as a subject matter expert on client-specific operations., • Manage remote team members as needed., • Perform other duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Minimum 5 years of call center management experience., • Associate’s degree or equivalent combination of education and experience., • Strong leadership and staff development skills., • Excellent interpersonal and communication abilities., • Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Proven ability to drive performance and meet sales and service targets., • Deep understanding of call center tools, KPIs, and SLA management., • Effective conflict resolution skills for both customer and employee issues., • Strong organizational, time management, and multitasking capabilities., • Adaptability in a fast-paced, evolving environment., • Clear, concise communication both written and verbal., • A proactive, solution-oriented mindset with a passion for excellence., • Ability to prioritize and execute tasks independently., • Strong accountability and performance management skills.

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! About the Role: Ennoble Care is looking for a Full-Time Licensed Practical Nurse within and around the Wichita, KS area to provide care and support to terminally ill patients. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. We expect you to be knowledgeable in caring for the terminally ill, performing tasks such as administering medication and providing emotional support. The goal is to help patients live their final days with dignity and comfort. The responsibilities for this position include the following: • Assist the Registered Nurse in carrying out the plan of care., • Assist the Registered Nurse in performing specialized procedures (as defined in the State Nurse Practice Act) as directed by the Registered Nurse under physician's orders., • Assist with the preparation, implementation, and continuing evaluation of the patient plan of care., • Actively participate with the IDG in collaborating to ensure the patient's plan of care is kept current and any identified issues are addressed., • Help reinforce teaching to the patient/family members regarding end of life care., • You graduated from an accredited School of Practical Nursing, • You must be licensed in KS as a Licensed Practical/ Vocational Nurse by the Kansas State Board of Nursing, • One or more years of nursing experience. Hospice experience preferred., • Must be a licensed driver with an insured automobile in good working order., • The ability to communicate well, both verbally and in writing., • Proven experience as a hospice LPN, • Committed to safety precautions and high ethical standards, • Sound judgement and attention to detail, • Excellent communication skills and bilingual a plus #yellow Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care. The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes. This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. Key responsibilities: • Work with patients of all ages is preferred, as well as their families, by providing psychological evaluations, • Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning, • Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs, • Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control, • Deliver compassionate feedback through live in-person testing sessions and create feedback videos to communicate findings and recommendations, • Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting, • Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery, • Conduct intake interviews, testing sessions, and live feedback sessions in person, as indicatedRequirements:, • Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association accredited program, • Licensed Clinical Psychologist in at least one state, • PSYPACT authorized or PSYPACT eligible preferred, • 3+ years of experience in psychological assessments with children, adolescents, or adults, • Familiarity with evaluating complex behavioral health needs (e.g., ASD ADHD, mood disorders, anxiety, trauma), • Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, ADOS, WAIS, WISC), • Effective therapeutic communication skills, • Proficiency with telehealth platforms and remote testing tools, • Experience conducting testing virtually, • Ability to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Support from caring and highly qualified, vetted psychometrists, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC), • Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process, • Testing supplies are provided for youWe believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description COME JOIN MID-CONTINENT! “Where your work is valued—above-market pay, real work-life balance, and a team that feels like home.” THE POSITION… As a Software Engineer, you will provide engineering expertise in the evaluation and testing of existing and emerging technologies, systems, and capabilities. You will design avionics, power electronics, and battery systems with an emphasis on embedded software solutions to create compelling new products. You’ll create unique intellectual property to address the growing demand for software-defined behavior. You can expect a variety of opportunities ranging from products for cockpit displays, instruments and navigational references based on local and remote sensor inputs. Additional products include data conversion and storage, lithium battery management, AC and DC power conversion, and in-seat power solutions. THIS POSITION MAY BE FOR YOU IF… • You have a Bachelor of Science in computer engineering or related field., • You have a minimum of 10 years of professional experience designing embedded software., • You have the ability to work directly with target hardware, including lab bench equipment and other tools for debugging and analysis., • You have proficiency in C programming., • You are proficient with Microsoft Office., • You have strong attention to detail., • You are organized, focused, and results oriented., • You are a problem-solver with critical thinking and prioritizing skills., • You have experience designing safety-critical software, utilizing RTCA DO-178C, DO-254 or a similar process., • You have experience with C# for PC application software., • You have experience programming in VHDL., • You have experience with Design for Manufacture and Design for Test (DFM & DFT)., • Design and implement embedded C software for bare-metal microcontroller-based systems with an option for VHDL firmware for FPGA-based systems, • Research new components, technologies, and methods to incorporate into new designs, • Design tools to support manufacturing, calibration and verification of safety-critical products, • Build and troubleshoot hardware, including basic soldering, operation of test equipment, and daily work in both office and test lab environments, • Prototype and execute test programs to verify compliance with applicable performance, regulatory, and quality requirements, • We provide competitive pay and a comprehensive benefits package., • We promote an environment where you can excel in your career while maintaining a healthy work-life balance., • Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment., • We believe anything worth doing is worth doing right – every time., • We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives, and frequent ticket raffles for local sporting and cultural events. Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you’ll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives, • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to supervisors regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting, • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring licensed insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. At the heart of our mission is a commitment to creating a workplace culture that empowers our agents and leaders to passionately represent our clients’ brands. We believe that happy agents create happy customers and that excellence is the result of intention, effort, and execution. We’re currently seeking experienced Customer Service Supervisors to lead teams supporting a variety of commercial and public sector clients. This is a full-time, on-site position requiring daily attendance at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities As a Sales Supervisor, you’ll manage the day-to-day performance and development of 15–20 inbound agents. You’ll be responsible for driving results, improving processes, and ensuring a high standard of service and sales performance. You’ll also work closely with the Call Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities: • Lead and coach a team of 15–20 inbound sales and service agents., • Monitor performance metrics and drive improvements in productivity and quality., • Conduct regular coaching sessions and performance reviews., • Motivate the team to meet and exceed sales goals., • Ensure accurate payroll submissions and adherence to scheduling., • Collaborate with internal departments to support training, quality, and IT needs., • Identify opportunities for process improvement and operational efficiency., • Support hiring, onboarding, and performance management as needed. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate for this role would share and understand our high growth objectives. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent our company internally and client facing is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives. • Associate’s degree or equivalent work experience., • Minimum of 3 years in a call center environment or 1 year in a supervisory role., • Strong leadership and team development skills., • Excellent communication and interpersonal abilities., • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Experience with call center tools and KPI/SLA management., • Ability to resolve conflicts and manage performance effectively., • Strong organizational, time management, and multitasking skills., • Eagerness to learn new systems and adapt in a fast-paced environment.Preferred Qualifications, • Experience in military, local, state, or federal government environments., • Degree from an accredited two- or four-year college or university., • Experience managing both remote and on-site teams.