Job Title: Customer Service Representative Company: Monument Location: Hybrid / New York Job Type: Hourly About Us: Monument is a leading provider of virtual treatment for alcohol use disorder, committed to delivering high-quality medical care and therapy to patients from the comfort of their homes. We strive to innovate and improve the accessibility and affordability of care to the estimated 30 million Americans who struggle with their drinking. Job Summary: We are seeking a dedicated and tech-savvy Customer Service Representative to join our team. This role involves addressing customer and clinician concerns, providing exceptional support, and ensuring a seamless experience for all users of our telehealth platform. The ideal candidate will be proficient with technology and possess strong problem-solving skills to effectively resolve challenges. Key Responsibilities: Member Support: Respond to patient inquiries via phone and email Assist customers with account setup, troubleshooting, and navigating the Monument Address and resolve customer issues promptly and accurately, ensuring high customer satisfaction. Clinician Support: Provide technical assistance to clinicians using Monument Facilitate communication between clinicians and patients as needed. Assist with scheduling, documentation, and other administrative tasks. Technical Assistance: Support troubleshooting and resolving technical issues related to the Monument platform. Guide customers and clinicians through technical processes and procedures. Escalate complex technical issues to the appropriate department. Problem Solving: Identify common issues and trends, providing feedback to improve services. Collaborate with team members to develop solutions to recurring challenges. Maintain a thorough understanding of the telehealth platform and related technologies. Documentation and Reporting: Document all customer interactions and technical issues accurately in the CRM system. Generate reports on customer service metrics and trends. Provide insights and recommendations based on customer feedback. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in customer service or technical support roles. Strong understanding of telehealth services and related technologies a plus, but not required. Excellent communication skills, both written and verbal. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM systems and customer support software. Skills: Proficiency with Mac/PC, mobile devices, and technology platforms. Ability to explain technical concepts to non-technical users. Empathy and patience in handling customer and clinician concerns. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Benefits of Working at Monument: Opportunities for career growth and development. Flexible working hours and remote work environment. Supportive and collaborative team culture. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.
Restaurant Manager Job Overview: We are seeking an experienced and passionate Restaurant Manager to lead our quick service restaurant. The ideal candidate should have a strong background in the QSR industry, exceptional customer service skills, and a proven track record of career advancement. Key Responsibilities: - Provide outstanding service and ensure customer satisfaction. - Manage daily operations with a focus on strong P&L skills and team building. - Communicate effectively with customers and team members. - Exhibit enthusiasm and a strong desire to work for our company, articulating clearly why they want to join our team. Job Requirements: - Experience in a QSR environment (e.g., Chipotle, Wing Stop, or similar). - Excellent product knowledge. - Minimum of a high school diploma. - Valid driver’s license with no restrictions. - Reliable own transportation is required. - Agree to a comprehensive background check. - Punctuality and accountability with a maximum commute time of 40 minutes. - Strong tenure and career progression in similar roles. Benefits: - Benefits start on the first of the month following 60 days of employment. - 401K with company match after 6 months. EOE - Equal Opportunity Employer Join our team and make a difference in the fast-paced world of quick service restaurants. Apply today!
Please note that applications will not be considered unless they include a cover letter. The 14th Street Y is a vibrant community center located in downtown Manhattan and grounded in the belief that contemporary Jewish sensibilities and culture can be a source of inspiration, connection, and learning. Each year, tens of thousands of New Yorkers of all ages, races, and ethnicities come to 14Y as members, visitors, or partners to experience our high quality, varied and inclusive programs centered around arts and culture, early childhood education, summer camps, fitness and aquatics, and older adult services. 14Y is part of Educational Alliance (EA)’s network of community centers in Lower Manhattan. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with the diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to truly flourish and thrive. The Associate Director will serve as a strategist and a practitioner, helping to create and implement marketing plans to support and grow 14Y’s diverse range of programs and overseeing production and distribution of collateral. The Associate Director will build brand awareness through all forms of media, including print and digital advertising, print collateral, social media, strategic alliances and partnerships, and direct marketing. The ideal candidate will be able to work with many different audiences across different types of media, with a proven background in outreach and building partnerships. Reporting directly to Educational Alliance’s Director of Communications, the Associate Director will work collaboratively with staff across all 14Y programs, as well as 14Y leadership. The Associate Director will supervise the Marketing Associate and work closely with the organization’s graphic designer. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Promotion and Strategy (60%) Work in partnership with 14Y leadership and EA’s Director of Communications to develop a strategic marketing framework and clear, consistent brand strategy for 14Y that will expand visibility in the community and effectively reach new audiences. Work in partnership with 14Y leadership and EA’s Director of Communications on 14Y fundraising initiatives, events, and other campaigns. Refine and implement promotional strategies across website, social media, and print collateral for all 14Y programs including membership, preschool, camp, fitness, Jewish cultural programs, adult classes and workshops, older adult programming, fitness, aquatics and more. Track impact of programmatic messaging and promotional efforts. Build and maintain excellent external and interdepartmental relationships to ensure successful planning and execution of marketing strategy for 14Y programs and events. Work with EA’s Director of Communications on press strategy to elevate awareness of and publicity for 14Y programs. Management (40%) Supervise the 14Y marketing team, including Marketing Associate, consultants, and interns (when applicable). Lead and guide both the internal marketing staff and 14Y program staff in managing social media, newsletter, website, and collateral production. Manage partners and vendors, including printers and mail houses. Coordinate marketing efforts with the Educational Alliance team, when needed. Provide fiscal management and oversight for the 14Y marketing department as well as 14Y programs’ marketing budgets. Work with Marketing Associate to maintain marketing inventory, signs, and wayfinding, identifying program and building needs. JOB REQUIREMENTS Bachelor’s Degree in Marketing or Communications or similar work experience is required. Master’s Degree is a plus. Passion for outreach and for building community. 5-7 years of experience in Marketing/Communications in the nonprofit or for-profit sector. Experience planning and executing marketing campaigns, budgets, and projects. Excellent verbal and written communication skills, with proven ability to tell a compelling story. Strong analytical, planning, and organizational skills High degree of personal accountability with significant emphasis on internal and external customer service. Demonstrated ability both as a manager and as a team player with the willingness to adapt to achieve shared goals. Ability to take direction and work in a fast-paced environment, balancing and prioritizing the needs of multiple departments. Experience using WordPress, Asana, Constant Contact, Sprout Social, or similar management tools and aware of evolving trends in social media/digital advertising. Integrity, resourcefulness, creative problem solving, and a willingness to pivot as needed. Knowledge of Jewish culture and values is a plus but not necessary.
We are a value-focused company where determination and hard work truly do pay off. Our Full Time Account Executives are positive, ambitious, and eager to make their mark on the world. Because of our Full Time Account Executives’ immense talent and energy, our firm is trusted to devise customized product presentations that connect customers with the best solutions to meet their needs. Join our team to see how we drive success and continue to grow as one of the leading marketing consultinWe are a value-focused company where determination and hard work truly do pay off. Our Full Time Account Executives are positive, ambitious, and eager to make their mark on the world. Because of our Full Time Account Executives’ immense talent and energy, our firm is trusted to devise customized product presentations that connect customers with the best solutions to meet their needs. Join our team to see how we drive success and continue to grow as one of the leading marketing consulting firms in the nation. Full Time Direct Sales Agent Responsibilities: • Ensure high levels of customer satisfaction by being knowledgeable on all products offered by our clients. • Teaming up with fellow Account Executive to provide excellent sales service. • Acquire and retain client information and adequate product knowledge by attending daily staff meetings to stay on top of current deals or sales promotions. • Execute proven sales tactics by identifying key decision-makers and determining buying criteria. • Engage with consumers in a professional and empathetic demeanor to build a sense of comfort and trust. • Exceed sales targets by being able to offer solutions to multiple customer needs with the complete library of products and services offered by our clients. • Develop and nurture relationships with the customer in your given territory. Job Type: Full-Time/Part-Time Compensation: $40,000 - $60,000 per year Schedule : Day shift Weekly Day range: Monday – Friday Weekend Available
About Spark Capital Group: We are a leading and direct financial and funding service firm committed to fueling the growth of small to midsize businesses. We offer competitive rates and flexible terms on all types of business funding, specializing in crafting custom funding solutions that address the unique challenges and aspirations of our clients. Role Summary: As a Funding Sales Broker at Spark Capital Group, you'll play a crucial sales role in connecting businesses with vital funding, fostering growth and innovation across various sectors. Your primary focus will be on prospecting, and guiding clients through the funding application process, ensuring they complete and submit their applications. Your ability to persuade and to stand out from the competition, while your proactive approach to prospecting will be crucial in building and maintaining your book of business. Key Responsibilities: - To quickly qualify prospects and determine what rates they are eligible for under Spark Capital Group. - Proactively reach out to potential clients and guide them through the funding application process, ensuring they complete and submit their applications. - Actively engage in prospecting activities, including making over 200-300 daily calls, SMS messages, and emails. - Following up on previous clients in order to reinstate their application. Qualifications: - Proven experience in high volume outreach or sales with a track record of meeting or exceeding targets. - Ability to establish a personal connection quickly over the phone. - Excellent communication skills and a high degree of integrity and professionalism. - Self-driven with the ability to manage workflow, including follow-ups, documenting notes, and prioritizing leads. - Comfortable working in a dynamic sales environment. Preferred Qualifications: - Experience in phone sales, especially in industries like debt collection, insurance, or real estate. - A Bachelor's degree in Finance, Economics, or a related field. What You Get: - Competitive salary, bonuses, and achievable commissions that are worthwhile! - Potential to advance to a senior closing role with unlimited earning potential beyond base salary. - Dynamic, friendly work atmosphere with a focus on productivity. - Enjoy shorter work days on Fridays. - Access to comprehensive training, mentorship, trading desk, scripts, and fresh leads provided by the company. Opportunity for Career Progression: At Spark Capital Group, we provide clear and structured career progression paths that offer significant opportunities for advancement. Funding Sales Broker: As described above: Junior Closer: Take a more active role in the sales process, presenting tailored financial and funding solutions to clients that provided their application and qualify for one or more of our products. Present solutions, address client concerns, negotiate terms, prepare documentation. Senior Closer: Receives Hot leads coming directly from the funding sales broker and leads the sales process to close deals, manage high-value accounts and complex situations. Close deals, build long-term client relationships, negotiate deals, mentor and lead junior team members. Application Process: We invite interested candidates to apply by submitting a resume that details their qualifications and experience. We appreciate insights into your vision for the future of business financing and innovation.
Full job description Spend an incredible summer working at Camp Zeke! Camp Zeke celebrates healthy, active living through whole foods, sports, fitness and culinary arts! We are a sleepaway camp located on 560 serene acres in Northeastern, PA and have campers ages 7-17. Job Overview of Allergy Chef: The allergy chef at Camp Zeke will play a vital role in insuring that the special needs of our campers and staff with dietary restrictions or complex health issues related to food are strictly adhered to with guidance from the head chef, food manager and nutritionist. The allergy chef must be adept at reading and comprehending complex dietary instructions provided by physicians and dietitians. The allergy chef must be skilled at interpreting instructions on food preparation and ensure that meals are prepared according to each individual’s dietary notes. All care and attention must be made to insure that foods produced are 100 percent gluten free and there is no cross-contamination. All food should be prepared using methods that maintain high nutrient levels and adhere strictly to Kosher dietary laws. This position involves extensive organizing, problem solving, record keeping, and time management. Specific Duties and Requirements of Allergy Chef for Overnight Summer Camp: Must be available to live at our camp in PA and work from June 17 to August 12, 2024. There is some flexibility in the start date. Works under the direct supervision of the food manager and executive chef. Must be in constant communication with executive chef and food manager about the day to day duties, and be able to discuss any concerns regarding the menu or ingredients. Works cooperatively with others and accepts direction from supervisors. Maintains a level of food preparation, quality and presentation consistent with Camp Zeke’s philosophy of healthy living. Must be dedicated to exceptional external and internal guest service. Assists in menu planning for special dietary needs campers and staff. Reviews daily menu with food manager and executive chef, then prepares appropriate food items according to how they are expected and in adequate volume, following the guidelines provided for each individual with special dietary needs. Properly washes, chops, and cleans vegetables and fruits. Produces quality and timely hot/cold food for campers and staff in a clean, safe, sanitary environment. Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen. Assists and directs general kitchen staff with cleaning up after every meal. (Working with, and guiding the kitchen staff with sweeping/mopping, putting away leftovers, emptying garbage’s, shutting off lights/ovens, etc.) This will be done AS A TEAM! Must be able to perform all manual aspects of Kitchen operation. (i.e. dish machine operation and procedures, grill cooking & cleaning, coffee maker, Hobart, etc.) Assists with deliveries, and makes sure items are accounted for, are kosher, and do not contain any harmful allergens, are put in their correct place, and not defective. Storeroom, fridges and freezers must be rotated after every delivery. Attends to the day-to-day problems concerning equipment and food supplies. (i.e. detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment or other unusual conditions.) Is present in the dining room at all meals to greet and serve the campers and staff with allergies to insure that they are getting the correct food for them. Educational Background of Allergy Chef for Overnight Summer Camp: Must have completed training in foods, nutrition and/or dietetics, as well as a certification in handling food allergies. The allergy chef must have a current Food Handlers or Managers Certificate or is able to obtain one. Experience Requirements of Allergy Chef for Overnight Summer Camp: A minimum of three years professional experience working as a allergy cook or chef in a healthcare facility kitchen, restaurant, hotel, camp or catering operation is required. Must have a full understanding of what it means to prepare gluten free food, including the ability to understand food labeling to look for potential gluten ingredients, the knowledge of appropriate substitutions for items that contain gluten and the knowledge of how to avoid cross contamination. Must possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Should have demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Effective oral and written communication skills commensurate with the responsibilities of the position are required Benefits: Accommodation includes air-conditioned cabins on a 560-acre site on private Hickory Lake Room, board, and a salary are provided. Options for parents to bring their kids as campers. Significant others and most pets are welcome. Network and make friends with a diverse group of co-ed staff members from around the world. Take part in an exciting array of staff activities and social events. You will also be able to enjoy our lake, pool, hot tub, gym, sports fields, and more during your time off Job Types: Part-time, Contract, Temporary Pay: $900.00 - $950.00 per week Expected hours: 40 – 50 per week Benefits: Flexible schedule Food provided Paid time off Experience level: 3 years Application Question(s): Do you have experience cooking for people with various allergies? Are you able to live at our camp in PA from June 17th until August 12th? Room and board will be provided. Work Location: In person
Job description Job Summary: As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention Responsible for: • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble. • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations. • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success. • Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship: Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities: The Personal Trainer is responsible for performing the following activities for the club: • Service and Train Clients [70% of time] • Create an outstanding initial personal training experience for introductory package clients • Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle • Inform clients of the fitness tools available to assist them in achieving their goals • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress • Demonstrate safe and proper exercise technique to clients • Service Members [20% of time] • Instruct members on proper use of club equipment and exercise techniques • Assist, at the club management's request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.) • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests • Help with racking weights and assisting in maintaining a neat, organized and clean club • Additional/Misc. [10% of time] • Design comprehensive fitness programs using company-provided tools (dotFIT) • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak) • Trainer Business Plan execution • Execute other duties as assigned Qualifications: Knowledge, Skills, & Abilities: Education Level: • High School Diploma or GED required • Bachelor's Degree preferred • Current Cardiopulmonary Resuscitation (CPR) Certifications: (One or more of the following certifications) • American College of Sports Medicine (ACSM) • Certified Personal Trainer • Health Fitness Specialist • American Council on Exercise (ACE) • Personal Trainer Certification • The Cooper Institute • Personal Trainer Certification • International Fitness Professionals Association (IFPA) • Personal Trainer Certification • National Academy of Sports Medicine (NASM) • Certified Personal Trainer • Corrective Exercise Specialist (CES) • Performance Enhancement Specialist (PES) • National Exercise and Sports Trainers Association (NESTA) • Personal Fitness Trainer Certification • National Federation of Professional Trainers (NFPT) • Personal Trainer Certification • National Strength and Conditioning Association (NSCA) • Certified Personal Trainer • Certified Strength and Conditional Specialist (CSCS) Experience: Personal Training experience preferred but not required. Physical Requirements: • Must be able to lift 50 lbs. • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Work Environment: • While performing the duties of this job the team member is regularly exposed to moving mechanical parts. • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more
Paradise Construction Co 898 Bay Ridge Avenue compensation: To be discussed employment type: full-time job title: Field Sales Representative We’re looking for a results-driven sales representative to seek out and engage customer prospects actively. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels, and profitability. Job Description: Meet with the client in person Demonstrating and presenting company services New prospecting and lead generation for construction projects Establishing new domestic/commercial business Bringing in new construction projects Managing key accounts portfolio Working towards monthly targets Skills & Expertise: Sales Cold Calling Appointment Setting Communication Construction knowledge Google Docs/Sheets Lead Generation techniques Experience / Requirements: - At least 3 years of work experience in sales - At least 1 year of construction-related experience - Preferably a resident near the Brooklyn area Job Location: Brooklyn, New York / within 5 Boroughs Compensation: $60k to $100k per year Employment Type: Full-time Work Schedule: Monday to Friday - 8:00 a.m. to 4:30 p.m. EST