Level 1 help desk jobs in Camden, New JerseyCreate job alerts

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Pennsylvania at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. In-Person services will be fully launched by the end of 2024, but an office space is required to start. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is required that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of Pennsylvania. You can see clients in person from your home office or commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency. Qualifications: • LMFT, LPC, LCSW, PsyD, • Current License in Pennsylvania., • Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • Preferred 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • Must have your own office space and are willing to provide in-person services in the Greater Philadelphia area. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States. System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools: • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates, • An unmanaged device (a device not provided to you by another company/organization) Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device. Compensation: Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: $58-$133/hour for master's level license. $78-$143/hour for doctoral level license. Virtual Rates: $55-$130/hour for master's level license. $75-$140/hour for doctoral level license. How We Use Technology in Hiring: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Pennsylvania at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LPC, LCSW, PsyD, • Current License in Pennsylvania., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • Preferred 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Octave's policy requires that all clinical sessions be conducted while you are physically located in the United States.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure: Virtual Rates: $55-$130/hour for master's level license. $75-$140/hour for doctoral level license. How We Use Technology in Hiring: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description Job Responsibilities: Computer hardware set up, basic hardware and software troubleshooting stills Provides support for software, hardware and networking support for desktops, laptops and servers. Provides maintenance and support on legacy products. Supports Core, server products. Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals Supports network products from operational and maintenance perspectives Performs installs, moves, adds and changes as required Tests and certifies PCs, networks, servers and client approved applications Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Job Description: 1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

Job DescriptionAbout Octave Octave is a modern mental health practice that offers both in-person and virtual therapy. We focus on making high-quality care more accessible and affordable by partnering with insurance providers. Our goal is to support clients and clinicians with a system built on equity, effectiveness, and sustainability. About the Role Octave is seeking to partner with existing group practices in Pennsylvania (Philadelphia area) that want to provide excellent mental health care, both in-person and virtually. As an Octave partner, your team will join a supportive community of clinicians focused on client-centered, evidence-based therapy. At Octave, we take care of all backend operations so your clinicians can focus on providing care. Our team manages credentialing, billing, marketing, technology support, and client referrals. This allows your clinicians to focus primarily on seeing the clients we connect them with and completing session documentation, removing the administrative burden from your group practice. Your providers will support adult clients managing stress, anxiety, depression, and related concerns. We emphasize evidence based practices such as CBT and DBT with a strong commitment to culturally responsive care. What You'll Do • Provide therapy to adults dealing with stress, anxiety, depression, and other concerns., • Use short-term, evidence-based approaches like CBT or DBT., • Offer culturally responsive care., • See clients virtually and/or in person (you must have your own office space to hold in-person sessions).Qualifications for Group Practices, • Must have at least 3 or more fully licensed clinicians who would be joining Octave., • Required to have your own office space and are willing to provide in-person services (located within the markets we're currently hiring for)., • All clinicians must be fully licensed (no associate or intern level providers)., • Licensed in Pennsylvania (LMFT, LPC, LCSW, PsyD), • Must be licensed and in good standing with your governing licensing board., • At least 1 year of post-license experience (2+ preferred)., • Training in therapies such as CBT, DBT, trauma-focused treatments, or similar., • Certain payor relationships may exclude you from employment., • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on a laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: $58-$133/hour for master's level license. $78-$143/hour for doctoral-level license. Virtual Rates: $55-$130/hour for master's level license. $75-$140/hour for doctoral-level license. How We Use Technology in Hiring: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description Social Services Coordinator - Family Department: Impact and Service Delivery Reports to: Regional Associate Director Hours: (31 hours/week) (Monday, Thursday, and Friday, 9am-3pm, Tuesday + Wednesday 10am-5pm with 30 min lunch) Pay: $21.00 - $23.00 per hour Job Summary: To facilitate services that will positively enhance the quality of life for affordable housing residents and neighboring community members, an environment which promotes cultural appreciation and a commitment to diversity, resident involvement to enhance a safe and positive living environment including the coordination of activities and services that will prevent and reduce vandalism, crime and illegal activity within the complex and surrounding community. To implement programs and services aimed at promoting Better Tomorrows’ five - core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement. Duties/ Responsibilities: ● Facilitate or coordinate the following programs, activities and social services for children and adults utilizing community resources and agencies: o Out-of-School Time Programs (After-school & Summer Program) using BT curriculum or coordinate partnerships with community agencies to supplement program o GED Preparation, and other resident education programs focused on educational achievement and engagement o Job Readiness programs and financial literacy to promote economic stability and self-sufficiency including resume assistance and technical/computer skills programs o Health and wellness programs and seminars to promote physical and mental health and general well-being o Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities o Additional programs and services based on community needs and compliance ● Engage and develop community partnerships and/or volunteers to facilitate or support any required programming ● Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources ● Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks ● Develop and utilize resource files for making referrals for residents in need of specific services. To provide follow-up when referrals are made. ● Daily use of data systems to track case management progress, demographic information, and monthly program attendance. ● Publish and distribute monthly community newsletters and calendars to all residents door to door. ● Limited fund development to supplement programs through grants, donations and partnerships. ● Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements including healthy homes referrals. ● Manage, track, and use site budget by following BT financial procedures ● Provide technical assistance to resident associations. ● Engage volunteers and community partners. ● Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided. ● Flexibility in working evenings and/or weekends to accommodate working families. ● All other responsibilities deemed necessary by Better Tomorrows’ manager. Required Skills/Abilities: ● Proficiency in Google Suite, Microsoft office suite, and other computer software programs ● Expert Level Written Verbal Communication Skills ● Advanced Level Project Planning Skills and Knowledge Education and Experience: ● Minimum one (1) to three (3) years’ work experience in Social Service Delivery ● Bachelor’s degree in Social Work, Education or related field is preferred Physical Requirements: ● Prolonged periods sitting at a desk and working on a computer. ● Must be able to lift up to 25 pounds at times. Benefits: • Retirement Savings - A 401k plan with a company match to help you plan for your future., • 4 Paid Holidays, New Years, Fourth of July, Thanksgiving, and Christmas (If scheduled to work that day)

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description IT Help Desk Support Analyst Hybrid Schedule: On-site 1 days per week (Thursdays) - Center City Philadelphia Shift: 9AM-5:30PM; 10:30AM-7:30PM (during training first 6 months) No visa sponsorship at this time Our client, a top tier financial services company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex problems to senior level support. This role requires a strong technical background, excellent communication skills, and a commitment to delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment, collaborating with team members to resolve IT issues efficiently and effectively. Responsibilities: • Tier 1-2 first-line technical support, • Troubleshoot and resolve potential hardware, software, and network issues promptly and accurately., • Log all support requests and maintain detailed records of troubleshooting steps and resolutions., • Escalate complex issues to appropriate IT teams or vendors, ensuring timely resolution., • Install, configure, and maintain desktops, laptops, printers, and other IT equipment., • Assist with user account management, including password resets and access permissions., • Conduct software installations, updates, and patches as required., • Collaborate with colleagues to develop and maintain knowledge base articles and support documentation., • Provide training and guidance to end-users on IT systems and best practices., • Assist with IT projects and initiatives as assigned by management. Requirements: • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Proven experience of at least 2 years in a help desk or technical support role, preferably in the financial services industry., • Strong knowledge of Windows operating systems and proficiency in Microsoft Windows 10/11, Office 2016 / O365, including Outlook, Excel, Word, and PowerPoint., • Familiarity with ticketing systems, ideally ServiceNow. and IT service management best practices., • Demonstrated excellent troubleshooting and problem-solving skills., • Outstanding customer service and communication skills, both verbal and written., • Demonstrated ability to work independently and collaboratively in a team environment., • Flexibility to work on-site in Center City, Philadelphia, two days per week., • Ability to efficiently handle 40 - 60 technical and non-technical calls per day., • IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus.

Job Description Join Our Team at Big Blue Swim School! Are you a natural leader with a passion for coaching, customer service, and making a difference in children's lives? Big Blue Swim School is looking for a Swim School Assistant Manager to oversee daily operations, mentor our Swim Associates, and ensure an outstanding experience for our swimmers and their families. We have a growing portfolio with plenty of upward opportunities. Training will be at our Big Blue Swim School location in Paoli for the first 1-3 months. Why Big Blue? ✅ Make an Impact: Help children build confidence and essential life skills. ✅ Growth Opportunities: Be part of a growing company with room to advance. ✅ Positive Work Environment: Join a fun, energetic, and supportive team. ✅ Great Benefits: Competitive pay, paid training, healthcare, dental and more! What You'll Do: Customer Service & Engagement -Greet and engage with parents and customers, providing updates on swimmer progress. -Ensure a high level of customer service and maintain strong relationships with families. -Train front desk staff on promotions and best practices to convert trial lessons into weekly enrollments. Team Leadership & Training -Supervise, mentor, and support a team of 10-20 Swim Associates. -Lead daily shifts, ensuring smooth transitions and proper class coverage. -Conduct monthly 1-on-1 coaching sessions with Swim Associates. -Onboard and train new instructors, ensuring they meet Big Blue Swim School standards. -Facilitate bi-weekly team training to reinforce safety protocols, teaching techniques, and customer engagement strategies. Facility & Pool Operations -Maintain a clean, safe, and welcoming environment for swimmers and families. -Oversee water quality, pump room operations, and overall pool maintenance. -Ensure all staff follow safety procedures and hold required certifications. What We're Looking For: ✔ Strong Leadership Skills - Experience managing teams in a fast-paced environment. ✔ Customer-Focused - Passion for delivering top-notch service. ✔ Great Communicator - Ability to connect with parents, staff, and students. ✔ Problem-Solver - Quick thinking and ability to handle challenges. ✔ Swim & Safety Knowledge (Preferred) - Previous swim instruction or lifeguard experience is a plus, but not required. Work Environment:

Job Description Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.. Major Responsibilities • 5+ years of experience with IT helpdesk or support position., • First line of support to clients regarding software, Hardware and systems., • Respond to end customer issues through phone, email, remote-in software, and computer chat., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Nable RMM (remote management of computers)., • Experience supporting printers/copiers in a networked environment., • Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc. The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must! Must Have qualifications • Working knowledge of Windows server administration, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Position requires on-call support including planned and unplanned responses to a 24x7 environment. Bonus • Microsoft Certifications, • Working knowledge of ITIL principals and procedures. Non-skill requirements: • Pass a background check., • Able and willing to lift 50+ lbs of equipment.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Type: Full Time Location: Philadelphia, PA Overtime Exempt: Exempt Reports To: ARMADA HQ Travel Required: Yes Security Clearance Required: Active Secret Security Clearance CONTINGENT UPON AWARD*** Duties & Responsibilities: • Systems Administrator II (SA2) will perform the evaluation of system administrator, security engineer, and/or system owner proposed corrections to ensure compliance and best-fit solution., • Present and submit data to management, develop reports, and produce procedural documentation in a comprehensive and cohesive manner., • Systems Administrator II (SA2) will manage, attend, and support configuration control board practices., • Apply system configuration changes and software application updates (patches) as required by automated security assessment tools. When software modification is required to execute tasks specified herein, a software version description shall be provided in accordance with CDRL A003., • Consider Operational Mission Requirements when applying system configuration changes and work with system owner(s) to develop and execute plans and procedures to secure the system against cybersecurity threats to the greatest extent possible while providing continuous capability to conduct mission requirements., • Systems Administrator II (SA2) will develop and enhance Operating Procedures, Process Guides, User Agreements, and system-level RMF Control Family Plans and Procedures specific to operating system configuration settings and capabilities., • Identify, present and implement improvements to operating system configuration settings to maintain a secure operating system., • Systems Administrator II (SA2) will provide expert subject matter knowledge of the following operating systems: Windows 11, Windows 10, Windows 7, Windows XP, Windows 2000, Windows CE 6.0, and multiple versions of Red Hat Enterprise Linux., • Create and verify the accuracy of POA&Ms/RARs as identified by vulnerability actual test results;, • Ensure information systems are operated, used, maintained, and disposed of in accordance with security policies and practices as required by the authorization package and NSWCPD., • Systems Administrator II (SA2) will test system to verify adequate functionality for mission or project requirements., • Systems Administrator II (SA2) may be required to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). The estimated number of trips is 14 per year (estimated 25%-30% travel)., • Ability to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe)., • Proficient in Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum)., • Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance., • Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision., • Minimum of one (1) IAT Level II listed certificate required:, • CompTIA Security+ (CE), • CompTIA CySA+, • GIAC Security Essentials (GSEC) The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at . Special Notes: Relocation is not available for these jobs ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. We are seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The successful candidate will be responsible for providing technical assistance and support to end-users, resolving issues related to computer systems, software, and hardware. As the first point of contact for all IT-related queries, the Helpdesk Analyst will ensure a high level of customer satisfaction. This position is critical in promoting a positive customer relationship and requires a strong customer service orientation and excellent interpersonal skills to provide effective support to a diverse population. Your primary focus will be to provide first-level IT support to RSI staff members, including helping them learn how to use new systems, resetting passwords, and addressing other tier 1 help desk issues. This is a 24/7 Hybrid position. What You'll Do: • Serve as a primary point of contact for end-user technical support, independently assessing issues and determining appropriate solutions across hardware, software, and network environments., • Apply sound judgment to diagnose, prioritize, and resolve technical issues, ensuring timely and effective outcomes aligned with business needs., • Act as a trusted advisor to employees by promoting IT and Information Security best practices and ensuring adherence to corporate policies., • Manage and document support requests within the ticketing system, ensuring accuracy, completeness, and appropriate prioritization., • Determine when escalation is necessary and coordinate with internal teams or external vendors to drive resolution., • Configure, implement, and maintain end-user systems, applications, and devices, ensuring optimal performance and usability., • Provide guidance, training, and documentation to users to improve system adoption and reduce recurring issues., • Proactively monitor system performance and identify trends or recurring issues, recommending solutions to improve efficiency and stability., • Support IT asset lifecycle management, including tracking, maintenance, and optimization of hardware and software resources., • Contribute to IT projects and initiatives by providing technical expertise, recommendations, and hands-on support., • Stay informed on emerging technologies, tools, and best practices to continuously improve service delivery and user experience. What You'll Bring: • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience., • 1+ years of experience in a Helpdesk Analyst, IT Support, or similar role, with demonstrated ability to independently resolve technical issues., • Strong working knowledge of Microsoft 365 applications and collaboration tools., • Familiarity with ITIL principles and service management practices., • Demonstrated ability to troubleshoot and resolve complex technical issues across operating systems (Windows, macOS, Linux) and common business applications., • Experience with helpdesk ticketing systems and remote support tools., • Strong communication skills with the ability to translate technical concepts into clear, user-friendly guidance., • Proven ability to manage competing priorities and make informed decisions in a fast-paced environment., • Strong problem-solving and critical thinking skills with the ability to work independently and exercise sound judgment., • Experience advising users on best practices and preventative solutions., • Certifications such as CompTIA A+, MCITP, or similar are a plus., • High level of ownership, accountability, and commitment to continuous improvement. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$50,000—$60,000 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now! Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Help Desk, Service Desk, or IT Support experience. A large healthcare organization is seeking Tier 1 Help Desk Analysts to provide phone and email support in a 24/7 inbound call center. Provide Level 1 technical support via phone, email, and remote tools.

Job Description Job Description A large healthcare organization is seeking Tier 1 Help Desk Analysts to provide phone and email support in a 24/7 inbound call center. Analysts support a broad user base including hospital staff, university students, and patients.Call volume is on average 20–30 calls per day, averaging 5–10 minutes per call, with all tickets documented in ServiceNow. Common requests include student access to online coursework, patient MyChart access issues, and employee IT support such as password resets and printer mapping. Hybrid role: 2 days onsite / 3 days remote Shifts: 1st, 2nd, and 3rd shifts available Responsibilities • Provide Level 1 technical support via phone, email, and remote tools, • Troubleshoot basic hardware, software, and application issues, • Support Windows, macOS, iOS, and Android devices, • Handle password resets, printer support, remote access, and account issues, • Escalate complex issues as needed Compensation: $17/hr to $19/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

Job Description REMOTE/HYBRID: 2 days onsite in Philadelphia & 3 days remote Schedule: Tuesday–Saturday or Sunday–Thursday Shifts: First, Second, and Third shifts available – 8 hours with flexible start times • 1st Shift: Start between 7:00–9:00 AM (end between 3:00–5:00 PM), • 2nd Shift: Start between 2:00–4:00 PM (end between 10:00 PM–12:00 AM), • 3rd Shift: Start between 10:00 PM–12:00 AM (end between 6:00–8:00 AM), • *The first few weeks is training Monday-Friday regular business hours Must-haves • 1+ year of Help Desk, Service Desk, or IT Support experience, • Experience handling high‐volume inbound calls, • Familiarity with ServiceNow or similar ticketing systems, • Strong customer service and communication skills A large healthcare organization is seeking Tier 1 Help Desk Analysts to provide phone and email support in a 24/7 inbound call center. Analysts support a broad user base including hospital staff, university students, and patients.Call volume is on average 20–30 calls per day, averaging 5–10 minutes per call, with all tickets documented in ServiceNow. Common requests include student access to online coursework, patient MyChart access issues, and employee IT support such as password resets and printer mapping. Hybrid role: 2 days onsite / 3 days remote Shifts: 1st, 2nd, and 3rd shifts available Responsibilities • Provide Level 1 technical support via phone, email, and remote tools, • Troubleshoot basic hardware, software, and application issues, • Support Windows, macOS, iOS, and Android devices, • Handle password resets, printer support, remote access, and account issues, • A+ Certified, • EPIC and MAC experience, • Experience in a hospital environment, • Bachelor's degree

Job Description Seeking Clerical Assistants: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking committed Clerical Assistants to join our team. If you are searching for a new beginning with a Christ-centered, family oriented organization, your search stops here! You were lead to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community who we love to serve. SUMMARY: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for accurate and directly with the public in person and via phone and is the starting point of the revenue cycle for clinic operations. The Clerical Assistant provides direct support services in the clinical care of patients and ensures effective and efficient operations to maximize patient satisfaction. The Clerical Assistant covers all aspects of Front Desk Reception, Hub Referral Clerical and Call Center roles and works late shift, Saturday shift, and rotates to all sites as assigned. ESSENTIAL DUTIES AND RESPONSIBLITIES 1. Customer Service: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. • Arrives on time to assigned area, ready to work. Does not leave work station unnecessarily. Communicates with team when stepping away from desk. Participates in departmental, hub and staff meetings; reads administrative emails/memos to be informed of changes, leading to better customer service and team unity., • Ensures adequate clinic coverage by working late shift, Saturday shift, and rotating to all sites as assigned., • Welcomes patients and visitors warmly in person and on phone. Demonstrates courtesy, respect, patience, and the love of Christ in every interaction, even when patient is demanding or rude., • Logs into MXIE promptly as assigned. Ensures adequate phone coverage by only logging and utilizing “Not available” per manager instruction., • Answers phone calls promptly and verifies full name, DOB, phone numbers and insurance information with each interaction. Follows EHC guidelines for holds and transfers, always communicating actions clearly to patient., • Uses excellent listening skills and clarifying statements to better understand patient. Offers support, hope, and comfort to patients using compassionate responses, prayer and scripture when appropriate., • Accepts ownership of problems and offers prompt resolution with humble and sincere apology., • Keeps work area properly stocked, neat and organized and labels all unfinished work at end of day for follow-up in order to provide efficient care of patient needs., • Checks-in patients at front desk in a timely and accurate manner, updates demographics at each visit, verifies identity and insurance cards, takes patient photo in EMR, obtains signatures on requisite forms annually, scans forms and IDs at the front desk and assures that information has been entered into Centricity, verifies guarantor set-up in account., • Assists patient in fully and accurately completing registration forms at first visit and at least once annually. Updates information in Centricity account and scans papers into account., • Assures that Sliding Fee Scale information is in account so that additional discounts can be applied. If patient has not supplied household income previously, explains necessity of this information and ask for updates., • Familiar with various forms (demographic, school, disability, welfare, utility forms, etc.). Directs patient to complete their portion before accepting form for provider. Assist patients with low literacy level to complete forms., • Offers appropriate scheduling options to patients in accordance with EHC scheduling rules for all appointment types. Explains NPE process, 7 day/ Same Day/Next Day appointment in a clear and concise manner. Familiar with the age limitations, credentialing status and specialty appointments of each clinician so that appointments are made correctly. Familiar with the insurances accepted by EHC so that patients are not given an appointment if we do not accept that insurance., • Reminds patient to bring insurance card, ID card, and co-pay (advises if higher specialist co-pay applies), medications, and insulin log to every appointment., • Verifies that patient questions have been answered. Assures that patient understands what to bring to appointment and has directions and parking instructions. If patient does not have information at the time of the call, informs patient to obtain/bring required information and documents this in appointment note., • Engages interpreters as needed to decrease patient barriers. 2. Revenue Cycle: The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. • Verifies eligibility on all active insurances prior to patient encounter. Verifies PCP assignment, copayments and coverage limitations prior to encounter. Sets insurance order for appointment, and assures that allocation set and financial class match primary insurance. Verifies that patient name and DOB exactly match primary insurance, and that insurance product chosen in account is the actual plan assigned to patient on website., • Provides written record of insurance verifications from external websites, including name of website, eligibility response, PCP assignment, other payers on account, CA name and date., • Establishes mental health coverage prior to each medical or BHC encounter and adds the mental health insurance to account., • Asks if visit is related to MVA or Worker’s Comp at check-in and collects MVA and WC information as needed. Creates or attaches “cases” for all worker’s comp, MVA, and other visits per protocol., • Obtains signature on Authorization for the Release of Information for all MVA and WC cases and documents this in the finance tab., • Enforces collection policy by assigning guarantor correctly, collecting co-payments prior to visit and issuing receipt. Takes steps to initiate payment plan for past-due balances. Refers uninsured patients to the Patient Access Liaison for evaluation., • Practices sound accounting and cash management principles by reconciling Daily Deposit slip and Daily Logs with cash totals at the end of each shift. Reconciles any discrepancies immediately. Manages case drawer: Keeps drawer locked at all times. Requests change from Office Manager as needed. Assures that change is ready for Saturday clinic., • Retrieves charges and performs “first scrub” of claims at check out, verifying insurance order, allocation set, and case attachment. Communicates directly with clinician if charges have not been entered. Creates financial note in account to clarify any transactions that may be problematic., • Creates new patient accounts using mini-registration module. Begins by searching database by “any” search function to avoid chart duplication, using EHC business intelligence tool for NPE availability and age restrictions, using insurance web-sites to verify eligibility and PCP assignment, and using EHC credentialing status updates for new clinician insurance assignments at EHC. 3. CLINICAL SUPPORT: The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for efficient / accurate work, population management, and risk management. • Verifies patient FULL NAME and DOB before opening EMR, sending message or scheduling an appointment., • Reads and responds to pop-up notes each time account is opened. Erases notes when obsolete., • Follows scheduling rules for all types of visits and all types of resources. Understands exception rules so that resources are used appropriately., • Utilizes “Clerical Assistant’s Guide to Scheduling Acutely Ill Patients in Advanced Access Model” document to schedule patients with acute symptoms. Utilizes EHC business intelligence tools and Centricity search function to offer appropriate appointment options., • Routes Phone notes appropriately for refills, medical questions, referrals, DME, social services, return calls, and many more things., • Follows protocols for handling calls from specialists, hospital, visiting nurses, Stat labs (also known as Critical lab value), and suicidal calls., • Maintains confidentiality in accordance with HIPAA law, never releasing patient information to a person not authorized by HIPAA, • Does not attempt to answer clinical questions and does not give medical advice, • Familiar with referral requirements of each insurance company. Completes all routine referrals within 48 hours of request. Gives patient all relevant specialist appointment information (specialist name, address, phone number) so that patient can make and manage their own referral appointment. Assists patients who experience difficulty making specialist appointments. Submits copy of on-line referral for scanning into chart., • Sends Transition of Care documents following EHC procedures, • Makes specialist appointments for all “High Risk” referrals according to protocol., • Notifies Patient Access Liaison when a prior-authorization is required for the referral. Informs patient when Prior-authorization has been obtained., • Reads proxy box messages within 24 hours. Follows up at least once per day until completion, documenting steps of each transaction., • Works to meet organizational productivity goals by contacting patients most likely to “No Show,” and consulting with team to add squeeze-ins or see late arrivals according to most recent policies., • Maintains schedule accuracy by updating status on all appointments by end of day and following procedures for handling “no shows” and cancellations., • Write name, DOB and account number on documents sent to scanning., • Adheres to walkie-talkie protocol., • Follows sound principles of medical/legal documentation., • Secures all patient information in accordance with HIPAA by using screen protectors, logging out of EMR when stepping away from desk, and securing or shredding paper at the end of shift., • Follows EHC guidelines for incident reporting and OSHA safety., • Other duties as assigned by supervisor Education, knowledge, skills, and qualifications • High school diploma or GED., • At least one year of experience in customer service, with experience handling difficult customer issues., • Skilled in using computer and related equipment; ability to type quickly and accurately, • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Good oral and written communication skills. Must be fully bilingual in English and Spanish., • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid record of timeliness and reliability in a work setting., • Able to integrate Christian faith with work and pray with others in need. WORKING CONDITIONS • Requires the ability to sit at desk, read fine print on the computer, type and use computer keyboard for all or most of assigned shift, and operate the desk phone for extended periods of time., • Requires the ability to work late shift, Saturday shift, and rotates to all sites as assigned., • Requires the ability to climb stairs, walk, and move around a room., • Requires the ability to lift 20 lbs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Manager holds full “four-wall” accountability and will be the CEO for their Glowbar studio taking pride in its success. They are ultimately responsible for ensuring the studio meets revenue and membership goals, while holding their direct reports accountable to achieving their individual metrics. As a positive, proactive, and pragmatic people leader, the Studio Manager ensures the studio operates at a 10 every single day. They foster a people-first culture through daily feedback and coaching, clear communication, and strong accountability. Studio Managers also own local field marketing, executing monthly activations that leverage networking and sales skills to drive growth. They consistently inspect performance standards—including membership metrics, service quality and bedside manner in the treatment room, inventory management and scheduling practices—to ensure excellence across the team. A true hospitality leader, the Studio Manager is the glue that holds the studio together. They are the dependable presence their team counts on each day to model excellence, inspire confidence, and lead the way. Note: This requisition is for Glowbar's upcoming third Philadelphia-area studio, located in the Fishtown neighborhood. A Peek Into Your Day: * Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio * Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week * Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members * Front desk responsibilities of facilities management and laundry maintenance * Conduct team member bi weekly touchbases * Conduct esthetician treatment room shadows and assessments * Directly manage CX for the studio in platform and via phone to gain further insights * Own all Field Marketing expectations that are required, both in and out of studio * Build network with local like-minded business’ for partnership, support and lead generation acquisition * Lead a monthly in-studio meeting centered on team building, brand communications and change management. * Lead studio visits from business partners * Complete administrative responsibilities and those of the direct reports during periods of open headcount. How We Measure Success * Studio Revenue * Studio Membership * eNPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.). * Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth. * Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals. * Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture. * Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance. * Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike. * Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service. * Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism. * Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

No help desk support experience required.

Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. Benefits: This is a full-time or part-time REMOTE position You’ll

Join our team to help train the nextgeneration of AI while enjoying the flexibility of remote work and the freedom to set your ownschedule. We're seeking experienced finance professionalswith advanced degrees (MBA+) and professional experience to use their expertise to help shapehow AI understands f

Benefits: This is a full-time or part-time REMOTE position You’ll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-qualityand high-volume work Responsibilities: Give AI chatb

SynergisticIT helps you beat the system by optimizing your resume, preparing you for technical interviews, and marketing your profile directly to Fortune 500 clients. Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Un

Support fee strategy: Analyze and help manage priority fees and distance-based delivery fee frameworks. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Supports Incentive Data & Operations Manager in maintaining complex Residual Value Reserve models to reflect current industry and vehicle level trends. Degree Level Bachelor's Degree.

Benefits: This is a full-time or part-time REMOTE position You’ll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-qualityand high-volume work Responsibilities: Give AI chatb

Investigate and resolve issues in a timely manner, ensuring a high level of service and accuracy. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed t

BVA Bears IT Solutions is seeking a Policy Data Analyst (Quantitative Analyst + Financial/Cost Analyst)a senior-level professional combining the strengths of a Quantitative Analyst and a Financial/Cost Analystto support policy, research, and program development initiatives for the City of Philadelph

Susquehanna's Treasury team is seeking a technically strong Financial Data Analyst to focus on counterparty analytics and reporting to help drive strategic decisions. Produce executive-level summary materials and visual dashboards to support strategic relationship decisions.

Provide desk-side technical support to end users.

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members.Other duties include manage daily responsibilities with a focus on qualit