Collections and Deductions Analyst
7 days ago
Atlanta
Job DescriptionJob Title: Collections & Deductions Analyst (6-Month Contract | Temp-to-Perm) Pay Rate: $28/hr Location: Fully Remote (if outside Orlando); Hybrid 1 day/week onsite if local to Orlando Start: ASAP Type: 6-month contract with potential to convert to full-time About the Role We are seeking an experienced Collections & Deductions Analyst to support a large, high-volume Accounts Receivable portfolio. This position is responsible for researching customer disputes, short payments, credits, invoices, and contracts to ensure accurate account balances and successful recovery of invalid deductions. This role is best suited for professionals with strong analytical skills, advanced Excel capabilities, and experience handling large customer portfolios in an enterprise environment. Key Responsibilities Portfolio & Dispute Management • Monitor, track, and analyze customer disputed invoices and short payments on high-volume accounts., • Perform detailed analysis of customer accounts based on purchase history, payment behavior, credit limits, and overall risk exposure., • Evaluate past-due A/R accounts and help reduce credit exposure., • Research and resolve cash application discrepancies using SAP, bank statements, and customer portals., • Evaluate aged items for potential write-offs and refund analysis., • Contact customers to resolve disputes, recover invalid deductions, and secure payments., • Negotiate payment plans when needed., • Collaborate with Sales, Logistics, Operations, and Senior Leadership to address account issues and release orders., • Prepare monthly and ad-hoc Excel reports for leadership and internal stakeholders., • Maintain data in SAP related to discounts, allowances, deductions, and adjustments., • Ensure compliance with GAAP and SOX requirements, maintaining audit-ready documentation., • Support audits related to deductions, payments, and write-offs., • 5+ years of Accounts Receivable experience in a large, enterprise-level company., • 5+ years of A/R dispute resolution and deductions experience., • 5+ years of cash application research and reconciliation., • Advanced Excel expertise (must be able to independently write formulas such as VLOOKUP/XLOOKUP, INDEX/MATCH, SUMIFS, nested formulas, Pivot Tables, etc.)., • Experience managing large customer portfolios (over $100M+ preferred)., • Hands-on experience with SAP, Oracle, or other large-scale ERP systems., • Strong experience working in customer/vendor portals (e.g., major retailers, distributors, EDI systems)., • Strong verbal and written communication skills; ability to interact professionally with customers and senior leadership., • Experience working in a publicly traded company and following GAAP/SOX controls., • Bachelor’s degree in Accounting, Finance, or Business Administration (Associate’s degree acceptable with experience)., • Experience negotiating disputes and recovering invalid deductions., • Remote: If you live outside Orlando About the Role We are seeking an experienced Collections & Deductions Analyst to support a large, high-volume Accounts Receivable portfolio. This position is responsible for researching customer disputes, short payments, credits, invoices, and contracts to ensure accurate account balances and successful recovery of invalid deductions. This role is best suited for professionals with strong analytical skills, advanced Excel capabilities, and experience handling large customer portfolios in an enterprise environment. Key Responsibilities Portfolio & Dispute Management • Monitor, track, and analyze customer disputed invoices and short payments on high-volume accounts., • Perform detailed analysis of customer accounts based on purchase history, payment behavior, credit limits, and overall risk exposure., • Evaluate past-due A/R accounts and help reduce credit exposure., • Research and resolve cash application discrepancies using SAP, bank statements, and customer portals., • Evaluate aged items for potential write-offs and refund analysis., • Contact customers to resolve disputes, recover invalid deductions, and secure payments., • Negotiate payment plans when needed., • Collaborate with Sales, Logistics, Operations, and Senior Leadership to address account issues and release orders., • Prepare monthly and ad-hoc Excel reports for leadership and internal stakeholders., • Maintain data in SAP related to discounts, allowances, deductions, and adjustments., • Ensure compliance with GAAP and SOX requirements, maintaining audit-ready documentation., • Support audits related to deductions, payments, and write-offs., • 5+ years of Accounts Receivable experience in a large, enterprise-level company., • 5+ years of A/R dispute resolution and deductions experience., • 5+ years of cash application research and reconciliation., • Advanced Excel expertise (must be able to independently write formulas such as VLOOKUP/XLOOKUP, INDEX/MATCH, SUMIFS, nested formulas, Pivot Tables, etc.)., • Experience managing large customer portfolios (over $100M+ preferred)., • Hands-on experience with SAP, Oracle, or other large-scale ERP systems., • Strong experience working in customer/vendor portals (e.g., major retailers, distributors, EDI systems)., • Strong verbal and written communication skills; ability to interact professionally with customers and senior leadership., • Experience working in a publicly traded company and following GAAP/SOX controls., • Bachelor’s degree in Accounting, Finance, or Business Administration (Associate’s degree acceptable with experience)., • Experience negotiating disputes and recovering invalid deductions., • Remote: If you live outside Orlando, • Hybrid: If local (required onsite on Wednesdays)