Account Growth Manager - Retail Partnerships
4 months ago
San Jose
Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Dental insurance, • Health insurance, • Paid time off Role Overview Petlibro is looking for an analytical and highly driven Account Growth Manager (Retail Partnerships) to help scale our U.S. brick-and-mortar retail business. This is a high-impact and highly visible individual contributor role with significant ownership and visibility across the business. This role is designed for individuals who have early experience in sales, account management, distribution, or rep firm environments and are ready to transition into a modern consumer brand operating at scale. Offline retail remains one of the largest opportunities for the company, and the person in this role will help scale that business in a modern way using data, AI tools, retail analytics, strong execution, and clear commercial judgment to expand distribution, grow GMV, and build stronger partnerships with major retailers. This person will work across major retail partners such as Walmart, Target, PetSmart, Costco, and other key accounts. The goal is clear: protect our existing retail placements, grow store count, expand assortment, improve sell-through, and drive major revenue and profit growth for both Petlibro and our retail partners. As the business scales, this role may also have the opportunity to help build and lead Petlibros retail account management function. What Youll Do Grow Major Retail Accounts • Help grow Petlibros offline retail business across Walmart, Target, PetSmart, Costco, and other major retailers., • Drive GMV growth through increased store count, expanded assortment, better merchandising, stronger promotions, and improved sell-through., • Protect existing placements by identifying risks early and solving issues related to sales velocity, inventory, replenishment, pricing, promotions, and retailer execution., • Support line reviews, QBRs, and buyer meetings with clear data, insights, and recommendations., • Build account plans that define how each retailer can grow with Petlibro.Use Data and Modern Tools to Drive Results, • Analyze POS data, sell-through, store count, velocity, inventory, margin, promotion ROI, and forecast accuracy., • Use data to identify what is working, what is not working, and where the next growth opportunity is., • Leverage AI and modern productivity tools to improve account planning, reporting, forecasting, presentation development, competitive analysis, and decision-making., • Turn complex retail data into clear business actions for buyers and internal teams.Work with Retailers and Internal Teams, • Work with buyers, category managers, replenishment teams, retail operations, and e-commerce partners., • Support negotiations around assortment, store count, merchandising, promotions, inventory, and shelf placement., • Partner with Product, Marketing, Finance, Operations, Supply Chain, and overseas sales operations teams to execute retail plans., • Have strong discipline in sales execution and account management, • Are comfortable working with numbers, data, and performance metrics, • Want to transition from traditional sales environments into modern, brand-led growth roles, • Are motivated to build a long-term career in consumer brands or retail strategyStrong backgrounds may include:, • Category management, merchandising, buying, planning, replenishment, or vendor management at retailers such as Walmart, Target, PetSmart, Costco, Best Buy, Chewy, Home Depot, Lowes, or similar companies., • Sales, account management, sales planning, category management, or analyst roles at consumer brands selling into major retailers., • Manufacturer sales representative, broker, or retail agency experience supporting Walmart, Target, Costco, PetSmart, Best Buy, or similar accounts., • 25 years of experience in sales, account management, distributor networks, rep firms, or related roles, • Strong analytical skills and comfort working with sales data, POS data, inventory, margin, forecasting, and performance reporting., • Strong discipline in sales execution and account management, • Strong business judgment and ability to turn data into clear recommendations., • Strong communication, presentation, and problem-solving skills., • Ability to work independently, manage ambiguity, and drive projects across teams., • Interest in using AI tools and modern workflows to work faster and smarter., • Comfortable collaborating across multiple time zones, with reasonable flexibility in working hours as needed.Preferred, • Experience working inside a major retailer in category management, buying, merchandising, planning, replenishment, or vendor management., • Experience at a manufacturer sales rep firm, broker, retail agency, or consumer brand selling into major retailers., • Experience with Walmart, Target, PetSmart, Costco, Best Buy, Chewy, or regional pet chains., • Category experience in pet, consumer electronics, small appliances, smart home, connected devices, durable goods, or AIoT products., • Strong analytical and problem-solving foundation (through academic or professional experience)., • Mandarin language skills are a plus due to collaboration with overseas teams.Why This Role Is Exciting, • Petlibro is building the future of pet wellness connected products and AI-powered insights that help pet parents better understand their pets., • Opportunity to transition from traditional sales environments into a modern consumer brand., • You will work on major retail accounts where small improvements can create large revenue impact., • Petlibro already has strong retail placement; the next opportunity is to scale GMV significantly., • You will help modernize how offline retail growth is managed using data, AI, and better operating systems., • You will work in a fast-growing category: pet technology, AIoT devices, and AI-powered pet health., • You will have direct visibility into major business decisions and the opportunity to make a measurable impact. Benefits Program Petlibro offers a competitive benefits package designed to support the health, well-being, and growth of our employees. Full-time employees are eligible for: • Health Coverage: Medical, dental, and vision insurance plans, • Retirement: Eligibility to participate in a 401(k) retirement savings plan with 4% company match, • Paid Time Off: Vacation and sick leave in accordance with applicable state laws, • Holidays: Company-observed paid holidaysAdditional benefits or programs may be offered and may vary based on location and employment eligibility. Equal Opportunity Employer Petlibro is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.