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  • Airbnb Property Manager/ Assistant
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    Airbnb Property Manager/ Assistant
    5 hours ago
    $35–$50 hourly
    Full-time
    Little Havana, Miami

    Role Summary We are seeking an autonomous, highly organized Airbnb Property Manager to take end-to-end ownership of our short-term rental portfolio. In this role, you will bridge the gap between high-level revenue strategy and day-to-day guest operations. You will be responsible for maximizing property earnings, managing vendor relationships, ensuring spotless turnovers, and providing rapid, hospitable guest support. Primary Responsibilities • Listing & Revenue Strategy: Manage dynamic pricing adjustments to maximize booking revenue and occupancy rates based on seasonality and local event demand. Keep listing content, photography order, and amenity details optimized for platform search algorithms., • Guest Relations & Messaging: Oversee pre-arrival, in-stay, and post-stay guest messaging. Maintain fast response times to protect Superhost status, troubleshoot guest issues, and process post-checkout reviews., • Vendor & Turnover Coordination: Schedule and inspect turnover cleaning teams, dispatch maintenance personnel for repairs, and ensure restock levels for guest amenities remain full., • Property Inspections & Upkeep: Perform periodic walk-throughs to verify property condition, safety compliance, inventory levels, and functional condition of smart devices (locks, thermostats, Wi-Fi)., • Claims & Admin: Handle resolution center requests, compile evidence for damage reimbursements (e.g., AirCover claims), and report operational updates to leadership. Requirements & Skills • 1+ years of direct experience managing short-term rentals (Airbnb, VRBO, or property management)., • Hands-on proficiency with Airbnb’s host platform and property management software (PMS)., • Strong written communication skills with a customer-first attitude., • Basic troubleshooting knowledge for household systems (smart locks, Wi-Fi routers, basic plumbing/heating)., • Flexible availability to address urgent guest or property issues outside standard business hours.

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