Trabajos Management en Brooklyn, New York, New York - Page 2Crear alertasJornada completa

Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

Job description Position Summary The Assistant Manager will drive the strategic integration of Fresh Coast Restaurant into a unified, scalable restaurant concept while leading daily operations, team performance, and the execution of pop-up and catering initiatives. This role requires a hands-on operator with strong leadership, business acumen, and the ability to build systems that support growth without compromising quality, culture, or profitability. Key Responsibilities/Concept Integration & Brand Leadership • Lead the integration of Proven Poke and Fresh Coast into a single, cohesive brand and operating model, • Partner with ownership and culinary leadership to align menu development, service standards, pricing, and brand positioning, • Design, implement, and enforce standardized operating procedures across all locations and events, • Ensure consistency in guest experience, product quality, and brand execution Restaurant Operations • Oversee all day-to-day operations across front-of-house and back-of-house, • Manage labor, food costs, inventory, scheduling, and vendor relationships, • Track and optimize key performance indicators, including sales, margins, guest satisfaction, and employee retention, • Ensure full compliance with health, safety, and labor regulations Team Leadership & Development • Recruit, train, and develop both management and hourly team members, • Build and maintain a high-performance, accountable, and team-oriented culture, • Conduct performance evaluations and provide ongoing coaching and development, • Lead by example through active floor and kitchen presence Pop-Up & Catering Operations • Plan and execute pop-up restaurants and catering events from concept through completion, • Oversee logistics including staffing, menu execution, equipment, transportation, and setup, • Serve as the on-site leader to ensure seamless operations and exceptional guest experiences, • Identify and pursue new opportunities to expand catering and pop-up revenue streams Financial & Strategic Management • Develop and manage operational and event budgets, • Analyze financial performance and implement strategies to achieve profitability targets, • Support growth initiatives, including new locations, partnerships, and special projects Qualifications • 5+ years of restaurant management experience; multi-unit or concept development experience preferred, • Proven leadership in fast-casual or full-service environments, • Strong financial, operational, and organizational capabilities, • Experience with catering, pop-ups, or off-site events preferred, • Ability to operate effectively in a fast-paced, hands-on environment, • Excellent leadership, communication, and problem-solving skills, • Flexible availability, including nights, weekends, and event-based schedules Core Competencies • Entrepreneurial mindset with a strong passion for hospitality, • Ability to build scalable systems while remaining agile, • Detail-oriented with strong strategic awareness, • Commitment to brand integrity and guest-first service Job Types: Full-time, Part-time Application Question(s): • What is the pay range that you are desiring for this job? Experience: • Restaurant management: 3 years (Preferred) License/Certification: • ServSafe (Required) Ability to Commute: • Newark, NJ 07102 (Preferred) Work Location: In person

Job Overview Clinic Operations & Site Supervisor Operations Oversee daily clinic activities, including front desk and support staff Manage scheduling, patient flow, and reduce wait times/no-shows Monitor clinic operations in real time and adjust as needed Ensure staff follow workflows, policies, and procedures Staff Supervision Supervise and support front desk staff, medical assistants, and other team members Train, onboard, and monitor staff performance Ensure accountability for attendance, punctuality, and responsibilities Address staff issues and workflow problems quickly Patient Experience Ensure a high-quality, culturally sensitive patient experience Handle patient complaints and resolve issues Improve patient satisfaction based on feedback and reviews Clinical Workflow Support Support coordination between pediatric and behavioral health teams Help implement and improve integrated care workflows Compliance & Quality Ensure compliance with healthcare regulations and standards Monitor documentation and workflow quality Support audits, reviews, and inspection readiness Communication & Coordination Act as a link between staff, providers, and leadership Report operational or staffing issues to management Participate in meetings and improvement efforts Growth & Outreach Support clinic growth and community engagement Help implement new services and initiatives Maintain a professional, mission-aligned clinic environment Additional Duties Take on other tasks as needed to support clinic operations Experience Strong leadership and communication skills. Problem-solving and decision-making abilities. A strong combination of education, clinical experience, and leadership experience. Relevant education, such as a bachelor's or master's degree in healthcare administration, nursing, or a related field. Proven experience in a supervisory or managerial role within a healthcare or clinical environment is preferred. Conversational Mandarin speaking required, Cantonese preferred Pay: $25.00 - $35.00 per hour Benefits: 401(k) matching Health insurance Paid time off Language: Mandarin (Preferred) Work Location: In person

General Manager – Singapore Social (Alphabet City / East Village, NYC) Singapore Social is a fast-paced, casual restaurant located in Alphabet City, on the border of the East Village. Our concept brings the flavors and hospitality of Southeast Asia to New York City, with a menu rooted in Singaporean cuisine and influenced by Indonesian and Malaysian traditions. In addition to our food program, we feature an extensive Singaporean coffee selection and a full bar program including cocktails, wine, and non-alcoholic offerings. We are seeking an experienced General Manager to lead day-to-day operations, develop our team, and help drive the continued growth of the restaurant. Compensation: • Salary range: $65,000 – $75,000 per year (based on experience) Key Responsibilities: • Oversee all daily restaurant operations (front and back of house), • Manage scheduling, staffing levels, and labor costs, • Lead, train, and develop a high-performing team, • Maintain strong service standards and ensure an excellent guest experience, • Oversee bar operations, including beverage quality, inventory, and cost control, • Monitor financial performance, including expenses, COGS, and profitability, • Create and maintain a positive, accountable, and team-oriented work culture, • Ensure compliance with all health, safety, and licensing requirements Qualifications: • Proven experience as a General Manager or senior restaurant leader in a high-volume setting, • Strong understanding of restaurant financials, including labor and cost control, • Experience managing bar programs (cocktails, wine, and non-alcoholic beverages), • Demonstrated leadership skills with a focus on team development and retention, • Ability to thrive in a fast-paced, hands-on environment, • Strong organizational and communication skills, • Background or familiarity with Southeast Asian cuisine and culture is highly preferred What We’re Looking For: We’re looking for someone who is both operationally strong and people-focused—someone who leads from the floor, sets the tone for hospitality, and takes ownership of the business. The ideal candidate is detail-oriented, accountable, and passionate about creating a welcoming, high-energy dining experience. How to Apply: Please submit your resume along with a brief note outlining: • Your experience managing restaurant operations, • Your experience with bar programs, • Why you’re interested in Singapore Social and this concept Only applicants with relevant management experience will be considered.

We are looking for a Hiring Manager to lead recruitment for the company . This role focuses on building a reliable, talented team to support seamless event execution. Key Responsibilities: Manage end-to-end recruitment (sourcing, interviewing, hiring, onboarding) Identify staffing needs for events, including crew, service staff, and talent support Build and maintain a strong pipeline of candidates Coordinate closely with operations and event teams on staffing requirements Ensure a smooth onboarding process and positive candidate experience

We are seeking a reliable and experienced Live-In Superintendent to oversee the day-to-day maintenance and operations of our residential property. The ideal candidate will live on-site and be responsible for ensuring the building is clean, safe, and well-maintained. This position requires hands-on maintenance skills, strong communication, and a proactive approach to property management.

We are seeking a dynamic General Manager to oversee operations for the company . This role requires strong leadership, creativity, and the ability to manage both people and production logistics in fast-paced environments. Key Responsibilities: Oversee day-to-day operations, event planning, and execution Manage staff, vendors, and talent coordination Ensure seamless production of events from concept to completion Maintain strong client and venue relationships Monitor budgets, timelines, and overall performance

General Manager Sophie's Cuban Cuisine Reports to: Director of Operations / Chief Operating Officer About the Role At Sophie’s Cuban Cuisine, we’re built on culture, tradition, and hospitality. For nearly 30 years, our family-founded, woman-led brand has delivered authentic Cuban flavors with warmth, consistency, and pride. As a General Manager, you are the leader of your restaurant—responsible for driving daily operations, building a strong team culture, and delivering exceptional guest experiences. You lead from the front, set the tone on the floor, and balance hands-on execution with strategic thinking. This role is for someone who takes ownership, leads with hospitality, and is passionate about developing people and growing a business. Compensation & Perks • Salary: $65,000 – $70,000, • A meal on us, with every shift, • Opportunity to grow within a company that promotes from within, • Clear growth path to roles such as District Manager and Director of Operations Key Responsibilities Team Leadership & Development • Recruit, hire, and develop team members aligned with Sophie’s culture, • Create and manage schedules based on sales and labor targets, • Provide real-time coaching and performance feedback, • Build a strong team environment rooted in accountability and respect, • Train staff on SOPs, food safety, and menu knowledge Guest Experience & Hospitality • Lead a guest-first culture rooted in warmth and attentiveness, • Resolve guest concerns with professionalism and care, • Ensure consistency across all channels: in-store, takeout, delivery, and catering, • Train team members on upselling and guest engagement Financial Performance • Own and manage store P&L, • Monitor labor, food cost, and operational expenses, • Manage inventory, ordering, and vendor relationships, • Maintain proper cash handling and reporting procedures Operations Excellence • Ensure all opening, mid-shift, and closing procedures are followed, • Maintain DOH compliance, cleanliness, and food safety standards, • Oversee order accuracy, food quality, and speed of service, • Ensure all digital platforms (Toast, Uber Eats, DoorDash, Lunchbox) are optimized and active Leadership & Communication • Lead from the floor during peak hours, • Conduct daily huddles and ongoing team communication, • Develop assistant managers and future leaders, • Make informed decisions, balancing guest experience and operations Brand Growth & Community • Represent Sophie’s Cuban within the local community, • Monitor and respond to guest reviews, • Support local marketing and promotional initiatives Qualifications • 5+ years of experience as a GM or Assistant GM in a high-volume restaurant, • Strong leadership, communication, and hospitality mindset, • Solid understanding of restaurant financials (P&L, labor, COGS), • Fluent in English (Spanish strongly preferred), • Experience with POS systems (Toast preferred), • ServSafe certified (or willing to obtain within 30 days), • Ability to lead in a fast-paced, high-volume environment Availability • Must have open availability, including nights, weekends, and some holidays Work Environment This is a hands-on leadership role. You will spend the majority of your time on the floor leading your team, supporting service, and ensuring operations run smoothly. This role requires long periods on your feet and the ability to perform in a fast-paced environment. Why Sophie’s Cuban? At Sophie’s, we treat our team like family. We believe in promoting from within, investing in our people, and building careers—not just jobs. If you’re passionate about great food, strong teams, and authentic hospitality, this is your opportunity to grow with a brand that values culture, consistency, and community. Apply today and lead one of New York’s favorite Cuban concepts.

Full-Time | New York, NY | Entry-Level to Leadership Are you looking for more than just a job? Do you want a clear path into management, backed by real training, mentorship, and performance-based growth? We are a rapidly expanding sales and marketing firm in New York City, hiring ambitious individuals for our Management Trainee Program. This role is designed for candidates who want to develop into future leaders by mastering sales, team development, and business operations from the ground up. What You’ll Learn Professional sales and client acquisition strategies Account management and customer retention Leadership development and team-building skills Interviewing, recruiting, and training new hires Business operations and campaign management Daily Responsibilities Engage with business clients and present tailored solutions Manage and grow customer accounts Hit individual and team performance goals Participate in daily leadership and sales training Assist in onboarding and mentoring new team members What We Offer Structured, hands-on training program (no experience required) Fast-track advancement into leadership & management Competitive base pay + performance bonuses A high-energy, team-oriented work environment Travel opportunities for expansion and networking Direct mentorship from top leaders within the company ⸻ What We’re Looking For Strong work ethic and a competitive mindset Leadership potential and desire to grow Excellent communication and people skills Coachable, positive, and goal-driven attitude Ability to thrive in a fast-paced, performance-based environment Ideal Candidates Recent graduates Individuals with backgrounds in sports, hospitality, or customer service Candidates looking to transition into business, sales, or leadership roles

Human Resources and Payroll Manager An elite labor and employment law firm seeks a Human Resources and Payroll Manager. Based in its Manhattan, New York office, the role supports core HR functions, with an emphasis on payroll, leave of absence, administration, and benefits. Responsibilities: • Oversee the firm’s HRIS system (Paycom) and payroll to ensure timely and accurate processing across jurisdictions; maintain employee data, payroll, and benefits HRIS and other files; lead post-implementation system updates and enhancements (including evaluation of modules for expenses, journal and general ledgers); generate payroll-related reports and analyze payroll- related data to inform decision-making and improve HR processes; support payroll-related audits; manage year-end payroll-related deliverables (e.g., W-2s, related employer tax forms, total rewards statements). • Support firm-sponsored benefit plans, programs, and policies, and identify opportunities for improvement; forecast benefits trends and assist with benefits design; prepare annual census for benefits-plan testing; serve as a primary contact for payroll- and benefits-related vendors and third-party administrators (including the benefits broker) by managing vendor relationships, reviewing and processing invoices, facilitating employee communication, and attending recurring meetings; coordinate Fidelity updates, 401(k) funding submissions, and wage reporting for workers’ compensation; and, with others on the People team, coordinate employee training related to the use of the Paycom (HRIS) and Fidelity (401(k)) platforms. • Partner with the Chief Human Resources Officer (CHRO) and Human Resources Manager to administer the payroll aspects of leaves of absence (e.g., disability, FMLA, parental); produce leave and PTO reports to support year-end bonus calculations; coordinate the secure transfer of employee data to third-party vendors for services, premiums, and plan administration; administer workers’ compensation claims with third-party administration needs; review and respond to unemployment claims with appropriate documentation; review unemployment statements; and ensure that required reporting and employee notices relating to payroll and benefits (e.g., EEOC, ACA) are timely distributed. • Stay abreast of regulations, industry trends, current practices, new developments, and applicable HR best practices; support annual compensation review including research into market trends and benchmarks; collaborate with others on the HR team to ensure that the Firm’s Employee Handbook is up to date and comprehensive; and assist in developing, implementing, and maintaining personnel policies and procedures (particularly as related to payroll and benefits) to ensure compliance with local, state, and federal requirements across multiple jurisdictions. • Work with others on the Human Resources team to respond to daily HR-related matters that arise (including, but not limited to, payroll and benefits inquiries); partner with others on the People team to help create and maintain a culture of respect, inclusion, development, and innovation in alignment with the Firm’s equity-and-engagement vision and objectives; and proactively assume other duties as necessary. Qualifications: Do have a combination of employment, educational, and life experience that demonstrates the qualities and skills below: • Education and Experience: You have a minimum of 5 years of relevant experience, including a minimum of 2 years in a supervisory role—and a demonstrated track record of HR leadership, including developing and leading initiatives and process improvements in a highly collaborative environment. You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example. Extensive knowledge of the payroll function is required, with Paycom experience preferred, and an understanding of employee benefits. • Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines. • Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client-service orientation and ability to work well individually and as part of a team. • Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. • Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation of $130,000–$165,000 per year (exempt). The firm offers employees a robust benefits package including healthcare benefits.

This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

Job Overview Are you ready to kick-start your career in property management? We’re seeking an energetic and motivated Entry-Level Property Manager to join our dynamic team! In this role, you will gain hands-on experience managing residential properties, assisting tenants, and supporting daily operations. This is an excellent opportunity for individuals passionate about real estate, customer service, and administrative excellence. You’ll play a vital role in ensuring our properties run smoothly while developing your skills in property leasing, compliance, and tenant relations. Join us and be part of a vibrant environment where growth and learning are prioritized! Responsibilities Assist in managing day-to-day property operations, including leasing, rent collection, and tenant communication Support property maintenance coordination by liaising with vendors and facilities management teams Conduct property inspections to ensure compliance with safety standards and lease agreements Maintain accurate records of tenant files, lease agreements, and maintenance requests using property management software such as Yardi or OneSite Help facilitate lease signings, renewals, and move-in/move-out processes with professionalism and attention to detail Provide exceptional customer service by addressing tenant inquiries promptly via phone or email while maintaining positive relationships Support compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other legal standards Visiting Properties weekly with a hybrid in-office and out in the field work week Requirements Prior experience in real estate administrative tasks or property management is preferred but not required; training will be provided Willingness to learn landlord-tenant law, Fair Housing regulations, and Section 8 housing programs Familiarity with property management is a plus Excellent communication skills with professional phone etiquette and conflict management abilities Ability to handle multiple tasks efficiently with strong organizational skills including data entry, filing, and record keeping Basic computer and office software proficiency Spanish-speaking is a plus Knowledge of fair housing or landlord-tenant rules helpful (not required) High school diploma required; some college preferred Benefits Training and growth opportunities Supportive team environment Exposure to all major areas of residential property management Work Location Corportate Office is Great Neck, NY (with Satelite offices in Manhatten and Brooklyn) Join us to develop your expertise in property management while making a positive impact on tenants’ lives. We’re committed to fostering a supportive environment where your enthusiasm fuels success!

Minimum 50 hours per week, 5–6 days depending on season and business needs. We are seeking a motivated, hands-on Restaurant Manager to lead our fast-paced, family-friendly steakhouse. Our concept features a lively dining room, full bar, and private dining spaces—creating a high-energy atmosphere with elevated service standards. This role is ideal for a strong leader who thrives in a high-volume environment, leads by example, and fosters a positive, accountable team culture while delivering exceptional guest experiences. Key Responsibilities • Operations & Leadership, • Staffing, Training & Scheduling, • Compliance, Systems & Inventory, • Kitchen & Quality Control What We’re Looking For • Proven restaurant management experience in a high-volume environment., • Strong leadership, communication, and organizational skills., • Hands-on, accountable, and guest-focused management style., • Ability to lead FOH teams and partner effectively with BOH leadership.

Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention