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  • Marketing Associate
    Marketing Associate
    20 days ago
    $50000–$60000 yearly
    Full-time
    Manhattan, New York

    We’re looking for a Marketing Associate to assist with the coordination and delivery of local marketing initiatives. This position combines campaign support, customer communication, and brand representation, with an emphasis on keeping daily marketing activities organized and running smoothly. You’ll work alongside the marketing team on active campaigns, help communicate current offers and services, and provide support wherever needed throughout the campaign process. What You’ll Do • Assist with the day-to-day delivery of marketing campaigns and promotional programs., • Introduce customers to current products, services, and marketing initiatives., • Provide clear information and respond to general questions about available offerings., • Prepare materials and resources needed for upcoming marketing activities., • Help coordinate campaign schedules and daily assignments., • Ensure marketing materials and messaging are presented accurately and consistently., • Record customer responses, questions, and feedback from active campaigns., • Share campaign observations and updates with the broader team., • Assist with organizing promotional materials, supplies, and campaign resources., • Work with colleagues to complete scheduled marketing activities., • Follow campaign guidelines and company procedures., • Provide general support on additional marketing projects as needed. Who We’re Looking For • Bachelor’s degree or 1–2 years of relevant experience in marketing, communications, customer service, retail, hospitality, or a related area., • Clear and professional communication skills., • Comfortable speaking with a variety of customers and answering questions., • Organized and able to keep track of multiple assignments., • Reliable and consistent with scheduled responsibilities., • Able to work well with others and contribute to shared projects., • Detail-oriented when handling campaign information and materials., • Comfortable adapting to different campaigns, products, and daily priorities. Additional Skills • Strong interpersonal and listening skills., • Ability to prioritize responsibilities and stay organized., • Professional approach to customer and team interactions., • Comfortable learning new information and applying it to daily tasks., • Good judgment and problem-solving abilities., • Ability to follow instructions and established processes., • Consistent attention to accuracy and detail., • Positive and team-oriented approach to work.

    Immediate start!
    No experience
    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $48000–$60000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are looking for a friendly, motivated, and customer-focused Customer Service Representative to join our team. In this role, you will work directly with customers, answer questions, provide product and service information, and help identify solutions based on their individual needs. This position combines customer service with a results-driven approach. The ideal candidate enjoys talking with people, building relationships, and creating positive customer experiences while also recognizing opportunities to recommend relevant products and services. Responsibilities • Engage with customers and provide friendly, professional assistance, • Answer questions regarding products, services, pricing, and available options, • Learn about customer needs and recommend appropriate solutions, • Provide clear and accurate product and service information, • Help customers compare options and make informed decisions, • Identify opportunities to introduce additional products or services, • Build positive customer relationships through personalized interactions, • Resolve questions and concerns in a timely and professional manner, • Follow up with customers when appropriate, • Stay knowledgeable about current products, services, promotions, and updates, • Contribute to individual and team performance goals, • Maintain a positive and professional customer-facing environment, • Collaborate with team members to provide a consistent customer experience, • Participate in ongoing customer service, product, and sales training Qualifications • Strong communication and interpersonal skills, • Friendly, confident, and comfortable interacting with customers, • Customer-focused with strong listening and problem-solving abilities, • Comfortable recommending products and services based on customer needs, • Goal-oriented and motivated to achieve results, • Professional, dependable, and organized, • Ability to work effectively in a fast-paced environment, • Comfortable working independently and as part of a team, • Ability to learn new products, services, and processes quickly, • Previous experience in customer service, sales, hospitality, promotions, or another customer-facing role is a plus What We Offer • Competitive compensation, • Performance-based incentives, • Comprehensive training and ongoing support, • Collaborative and team-oriented work environment, • Ongoing coaching and professional development, • Opportunities to strengthen customer service, communication, and sales skills, • Opportunities for growth and advancement

    Immediate start!
    No experience
    Easy apply
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