Housekeeping Supervisor
20 days ago
Irving
Job Description Overview Opportunity: Housekeeping Supervisor Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Your Focus • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.), • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Issue cleaning supplies and equipment to associates., • On occasion, clean rooms or assist staff with cleaning rooms., • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors., • Supervise laundry employees, if applicable., • Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Practice safe work habits and wear protective safety equipment., • Assist in the breakfast area as needed., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma preferred., • Previous housekeeping experience or equivalent training required., • Previous supervisory responsibility preferred. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It