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Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability, Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Senior Claims Examiner will administer indemnity claims and handle complex claim issues. Use strong litigation management experience, lien resolution abilities, and customer service skills to resolve routine claims without legal representation. This is a remote position located in California. How you'll make an impact • Maintain current diary., • Identify, prevent and mitigate potential penalties., • Update claim notes in computer., • Provide timely reporting of excess files to the Reinsurance Manager., • Report SIU/Fraud., • Identify and pursue subrogation., • Complete Rehab forms/benefit notices/SJDB/RTW form., • Refer all PRIME deletions only to office designee., • Update reserves no later than 30 days of receipt of information modifying the financial exposure of a claim., • Prepare for and attend file reviews., • Accept or deny delayed claims within 90 days., • Request settlement authorization/notification within 30 days of a final P&S report and prior to the MSC date., • Complete Stipulation and/or Compromise and Release paperwork., • Maintain 100% closing ratio on active accounts and reduce run off accounts by 25% annually., • Prepare legal referrals, provide direction to and monitor defense attorney., • Return all phone calls within 24 hours., • Complete instruction sheets for Assistant/Technician/Claims entry clerk., • Review mail daily., • Correct error report daily., • Maintain client/claimant satisfaction., • Update Unit Stat forms., • Oversee new set-ups, reserves and instruction sheets., • Prepare cover letters to AME/defense QME, AOE/COE evaluations., • Negotiate outstanding liens., • Make 3-point contact., • File Answer/Application., • Interaction with nurse on case management. Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software. Preferred: Bachelor's degree preferred. Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Chubb is currently seeking an Assistant Vice President, Lost Time Workers’ Compensation Claim Manager for our West Region in the Los Angeles office. The AVP Manager will be responsible for leading a team of Workers' Compensation professionals in the delivery of the highest quality claim work product while meeting all internal and external compliance requirements for the CA jurisdiction. Knowledge of AZ, UT, and CO jurisdictions is a plus. The position will report to the Workers’ Compensation Regional Claim Leader and reside in our Los Angeles office. Duties & Responsibilities: * Ensure the delivery of timely and effective claims service through supervision of a team of examiners and technical assistants at various experience levels * Train, mentor and develop staff who are at different stages of their career and experience levels * Provide advanced technical guidance on claim investigation, reserving, medical, disability and litigation management, case resolution and settlement strategies * Utilization of advanced analytics and metrics to manage team efficiently and effectively * Understand jurisdictional compliance requirements and ensure the team is meeting or exceeding the standards * Actively participate in claim committees, account file reviews and project teams to address internal workflows, systems, and compliance issues * Demonstrate highly developed analytical, problem-solving and negotiation skills * Develop and maintain strong business relationships with internal and external customers to enhance Chubb's brand in the marketplace * Partner with underwriting, claims business consultant and claims teams to enhance and manage marketing initiatives and customer service commitments * Exhibit strong business acumen to internal and external customers by providing accurate guidance on statutes, regulations, coverages, and service issues * Effectively control the use, work product and expenses of outside vendors * Coach team toward effective collaboration with internal resources like Regional Claims Specialist, regional and local nurses, SIU, Recovery and Claims Ops * Exercise leadership by conducting reviews of examiner and technical assistant work product and teamwork efforts to deliver well written, supported performance management feedback and reviews * Show exceptional performance management skills by providing timely coaching and feedback and creating meaningful business goals and development plans * Model exceptional management skills at collaboration, influence, strategic focus, flexibility, communication, and accountability * Positively influence the team environment to maintain a high level of employee engagement * Leverage knowledge transfer and training skills for effective staff development toward their personal success and career advancement * Work autonomously within granted authority levelTechnical Skills & Competencies: * Strong proficiency in all areas of Workers' Compensation claims adjusting * In depth knowledge of CA jurisdictional nuances is a must and additional jurisdictions of AZ, CO, and UT is a plus * High level of accuracy with claim financials: benefit/bill payment, coding, reserves, and inventory management and then impact of claims transactions on customers * Advanced understanding of Claim Best Practices and Business Analytics * Ability to incorporate analytical data into team management * Exceptional negotiation skills and resources that will influence team results * Strong business acumen and understanding of the fundamental components of Claims, Underwriting, agency relationships, industry strategies and trends * Extensive knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulation * Exceptional oral, written, and presentation skills that positively influence a wide audience within and outside the Claim department * Ability to promote open communication that fosters an environment of continual learning, staff development and team collaboration * Track record of success in coaching and developing staff * An ability to be flexible, imaginative and to work well in teams * Exceptional organizational, prioritization and time management capabilities * Innovative thinker with ability to multi-task, plan, and delegate appropriately Experience, Education & Requirements: * Minimum 10+ years of experience in handling Workers’ Compensation claims * Prior supervisory experience required * Ability to handle claims in multiple jurisdictions and within compliance standards * Certicifation to handle CA Workers Compensation claims is required * Experience handling claims in the states of CO, UT, NV and AZ preferred * AIC, RMA or CPCU completed coursework or designation(s) are a plus * If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $91,200 to $155,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Description Summary: This position provides an opportunity to operate with an independent nature and with a keen focus on quality care. In addition to clinic duties, as a Nurse Practitioner (NP) or Physician Assistant (PA) with Agile you will sharpen your leadership skills by joining a medical team with expertise in occupational medicine, coaching back-office staff, educating nursing staff and students. At Agile, you can directly and positively affect change every day in patients’ lives. Salary: Starting compensation range $150,000.00 to $170,000.00 hourly. Exact compensation may vary based on skills, experience, and location. Responsibilities: • Assures personal compliance with licensing, certification, and accrediting bodies, • Evaluates and treats occupational medicine patients in accordance with Agile's medical practice model, • Establishes and monitors appropriate level of care for center patients, • Completes all medical record documentation prior to end of shift, • Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care and professional PA/NP association, • Recommends potential growth opportunities for new or existing services within the Center, • Meets with Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records, • Calls client representatives following employee treatment for initial injury and/or at any significant change in status, • In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues, • Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders, • Ensures compliance with individual State Practice Act, and Workers’ Compensation regulations, • Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours, • Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies, • Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition, • Promotes center initiatives and workflows that are consistent with those in other centers, • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Education/Credentials • Graduate of an accredited PA or NP program with an unrestricted California PA/NP license (or in progress), • Licensure requirements of the state of jurisdiction, • BLS and AED Certified; ACLS Certified, preferred, • NRCME Certified (DOT Medical Examiner), • DEA required, • Occ Med, urgent care, or emergency med experience preferred; new grads welcome to apply Job-Related Skills/Competencies • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Medicine knowledge, • Systems evaluation knowledge, • Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction, • Judgment and decision making, • Critical thinking, • Speaking to effectively convey information to supervisors, peers, or customers, • Instructing skills to teach others, • Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries, • Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity, • Ability to put patients first and enjoys treating patients, • Must be a team player in a multidisciplinary environment, • Demonstrates a value of all contributions to product and outcome, • Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients, • Agrees, supports, and commits to Agile’s core practice standards and policies and procedures, • Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction, • Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback, • Working knowledge of medical office administration and procedures, • Basic computer skills, including email, • Preferred experience with electronic medical record application Benefits: • Comprehensive benefits package, • Optimal work life balance – no nights, weekends, or holidays, • Fast-paced, dynamic environment, • Opportunity to make a meaningful impact on patient care and clinic performance, • Annual CME stipend and MedBridge subscription Why You Should Join Our Team Agile Occupational Medicine and Akeso Medical are merging to become a leading occupational medicine group with a network of 43 clinics and one surgery center dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers’ compensation), physical examinations (employer services), and commercial (urgent care) We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business. Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.