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Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business. • Serve as the first point of contact for customers seeking technical assistance over the phone or email, • Perform remote troubleshooting through diagnostic techniques and pertinent questions, • Determine the best solution based on the issue and details provided by customers, • Walk the customer through the problem-solving process, • Direct unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Record events and problems and their resolution in logs, • Follow-up and update customer status and information, • Pass on any feedback or suggestions by customers to the appropriate internal team, • Proven experience as a help desk technician or other customer support role, • Tech savvy with working knowledge of Laptops PC(include printer), network and security software (NASCA, ESCORT, Anti-Virus etc), • Good understanding of computer systems, mobile devices and other tech products, • Able to install and configure Laptops, PC's and Desktops, Printers and peripherals, • Ability to diagnose and resolve basic technical issues, • Computer skills must include: Microsoft Office Suite, SAP GUI, • Install and repair Laptop PC, Printers, • Experience with LAN and Cabling, • 1~4 years’ experience working in helpdesk area with break/fix experience and/or with related education/training But entry level is applicable., • Excellent communication skills, • Customer-oriented and cool-tempered, • BSc/BA in IT, Computer Science or relevant field, • A+ Certificate is preferred Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *

Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description Key Responsibilities: • Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments., • Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.)., • Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools., • Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution., • Perform user onboarding/offboarding and manage access rights through AD and other systems., • Provide on-site & off-hour VIP Support for Executives and other urgent cases., • Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.)., • Assist with software deployment, patching, and system updates., • Identify recurring issues and recommend long-term solutions or process improvements., • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 5+ years of hands-on experience in an IT support role in an enterprise environment., • Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP)., • Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications., • Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.)., • Strong problem-solving and communication skills, both written and verbal., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred., • VDI support experience is a plus., • MacOS support experience is a plus., • Experience in IT service desk environments supporting 500+ end users., • Exposure to basic scripting (PowerShell) for automation tasks., • Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy)., • Experience with Enterprise Mobility Management (or Mobile Device Management)., • Experience with WDS (Windows Distribution Services)., • Experience with disk imaging/cloning tools. Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *

Job Description Benefits and Perks: • Pay: $55,000-80,000 per year (dependent on level 1-3, experience, and fit), • Medical, Dental and Vision health insurance offering, • Voluntary STD, Life, and Accident coverage, • 401K with employer match, • Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance provided by the company at no cost to the employee, • PTO, • Bi-Weekly Pay, • Provide technical support to end-users via phone, email, and in-person, • Assemble, image, and configure new employee work stations, laptops, and devices, • Troubleshoot and resolved hardware, software, and network issues., • Preform regular system updates and maintenance tasks, • Collaborate with other IT team members to address complex technical issues, • Record and update issues and their resolutions in IT ticketing system, • Pass on any feedback or suggestions by employee to the appropriate internal team, • Identify and suggest possible improvements on procedures, • Perform audits, • Assist with keeping up to date SOPs for IT related processes, • Track, monitor, and organize all IT equipment, • Provide training and guidance to end-users on IT best practices, • Facilitate that check-in and check-out process for company assets,, • Work nights and weekends as needed, and as part of an on-call rotation (24-hour support), • A 4-year technical degree or equivalent work experience, • A minimum of 1 years of experience in technical support or MIS in an Enterprise environment., • Demonstrated technical competence with Microsoft BackOffice Technologies., • Strong technical writing skills and familiarity with Microsoft Office Applications., • Ability to effectively communicate with employees on technical issues., • Must be able to be both a team player and be able to provide exemplary results while working on projects independently, • Strong organization, time management, and project management skills., • High customer service skills, • Acceptable background Powered by JazzHR GbmU4v4AQ1

Job Description Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success. Our company philosophy is focused on the clients' vision, and we believe that technology is only part of the solution to business problems. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs. If you are interested in being part of a team that values client satisfaction and collaboration, then we want to hear from you. Responsibilities • Provide technical support to our clients through phone, email, and remote support tools., • Troubleshoot software, hardware, and network issues, and document these issues and resolutions in our ticketing system., • Install, configure, and maintain software, hardware, and peripherals as required., • Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues., • Monitor systems and alert clients of potential issues or outages., • Escalate complex issues to senior engineers as required., • At least 2 years of experience in a help desk or service desk support role., • Good understanding of Windows Server Administration and Active Directory., • Strong knowledge of IT security principles and best practices., • Familiarity with desktop platforms, including Windows, iOS, and Android., • Experience with G-Suite and Office 365., • Good understanding of network topologies, protocols, and architecture., • Health Care Plan (Medical, Dental & Vision), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Retirement Plan (401k, IRA), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job DescriptionSalary: ABOUT ARTEMIS ABA Salesforce-based practice management and EMR software for ABA therapy providers. We help practices manage clinical workflows, scheduling, authorizations, billing, and RCM - all in one platform. ABOUT THE ROLE Lead technical support and implementations for our Salesforce-based ABA clinical & practice management platform. Be the technical bridge between our ABA therapy customers and engineering team. WHAT YOU'LL DO Technical Support • Own Level 1-2 support: troubleshoot software issues, integrations, data sync, reporting, • Manage tickets via Zoho - hit SLAs, drive CSAT, • Build knowledge base, train customer success team, • Lead new customer implementations (10-500+ user practices), • Configure Salesforce: users, permissions, workflows, custom objects, • Train BCBAs, RBTs, billing staff on clinical + billing workflows, • Migrate data from competitor ABA platforms like Passage Health, Catalyst, Aloha ABA, Rethink, WebABA, • Partner with Sales on technical demos, • Feed Product roadmap with customer insights, • Document patterns, improve processes YOU BRING Must-Haves: 5+ years healthcare software support OR implementation 1+ years ABA practice management software 2+ years hands-on ABA clinical, billing, or practice operations experience Salesforce administration skills (Admin cert preferred) SQL, APIs, healthcare integrations (clearinghouses, ERA/EDI) Deep ABA knowledge: session notes, treatment plans, billing (97151-97158), authorizations Customer-facing communication skills (translate tech BCBAs/practice owners) Nice-to-Haves: RBT, BCaBA, or BCBA certification Salesforce certifications (Platform App Builder, Service Cloud) Experience competitor ABA platforms Former ABA Clinic Director, Billing Manager, or Operations role WHY ARTEMIS ABA? Mission-driven: Impact autism therapy practices nationwide High growth: $35M revenue, preparing for exit in 9-12 months Salesforce platform: Career growth in SF ecosystem Direct impact: Shape product roadmap, solve real customer problems COMPENSATION Attractive base + bonus Performance tied to CSAT, NPS, implementation success Full benefits: medical, dental, vision, 401k match PTO + holidays Onsite : Dallas office YOUR FIRST 90 DAYS Month 1: Shadow 3 implementations, resolve 50+ tickets, get Salesforce certified Month 2: Lead 2 implementations solo, achieve 4.5+ CSAT Month 3: Own escalations, reduce backlog 30%, identify top product gaps

Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: • Hybrid Work Options, Paid Time Off, and Paid Holidays, • Medical, Dental, Vision, and 401(k) with employer match contributions The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities • Problem management and escalation of issues in a timely manner, • Prioritization of tasks and meeting of deadlines, excellent time management skills, • Excellent troubleshooting and assessment skills, • Excellent written/verbal communication skills, • Must be a team player with outstanding customer service skills, • Entry of time sheets, expense reports and documentation on or before deadline, • Keep up-to-date on market trends, theory and new ways of doing things; embrace change, • Assist with change-management activities, • Prepare and deliver complete and concise documentation for all projects, • Present progress reports to immediate supervisor and or Project Manager (if so assigned), • Help turn business problems into technical solutions, • Manage deployment of equipment in compliance with established technology policies., • 2+ years experience in IT related study or field., • Must possess basic knowledge and experience with:, • Windows 7/8/10, • Microsoft Office suite, • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.), • Understanding of basic network concepts, • Understanding of application, desktop, and server virtualization, • Understanding of Desktop Deployment / Imaging, • Certifications, • CompTIA A+ Certification a plus, • Windows Server 2008/ 2012/ 2016, • Microsoft Office 365 Admin portal, • Understanding of File Permissions (NTFS & Sharing), • High School Degree required, • Work primarily in a climate-controlled environment with minimal safety/health hazard potential., • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required, • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role., • The noise level in the work environment is moderate. PTkR6aObji

Job DescriptionPrinter/Copier Repair Technician Are you tech-savvy and have a knack for bringing technology back to life? Automation Personnel Services is seeking a skilled Printer/Copier Repair Technician to join a fast-paced, innovative team in Addison, TX. In this role, you’ll utilize your expertise and knowledge to diagnose, repair, and restore high-tech printers, copiers, and circuit boards to optimal performance. If you’re detail-oriented, hands-on, and thrive on solving complex problems, this is your chance to make a real impact while growing your career. Pay Rate $18.00 - $22.00 per hour Schedule and HoursMonday through Friday8:00 am to 5:00 pm or 8:00 am to 4:30 pm Printer/Copier Repair Technician Duties and Responsibilities:• Diagnose and repair printers, copiers, and related hardware • Rework and troubleshoot printer circuit board (PCB) down to the component level • Use schematics and test equipment to uncover electronic and mechanical issues • Disassemble, clean, and rebuild devices to full working conditions • Keep accurate repair logs and share clear updates with your team Printer/Copier Repair Technician Qualifications and Requirements:• Proven experience in printer and copier repair required • Strong PCB rework and diagnostic skills (component-level required) • Mechanical problem-solver with sharp attention to detail • Experience with Zebra printers (big plus) • Reliable, positive, and team-focused Job Type Full-time, Temp to HireBenefits

Job DescriptionDescription: Department: IT Services Reports to: ITS Supervisor Location: Corporate Office - Plano Company Description: Edge is a provider of integrated, managed voice, data technology systems, and services for business. Position Description: Provide Tier I IT desktop support and hospitality-related third-party vendor platform support to Edge’s commercial customers. Primary Responsibilities: • Serve as the first contact with customers who need technical assistance., • Remotely assist users with desktop, printer, and other connected device troubleshooting., • Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations., • Perform OS and other software and firmware updates and patch management., • First-level identification and escalation of major incidents using the approved IT escalation processes., • Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT., • Perform network administration functions, user account permissions, and Active Directory changes., • Follow up with clients to ensure issue resolution is complete and satisfactory. Other Responsibilities: • Assist in creating knowledge base articles, checklists, and FAQs., • Willingness to learn industry-specific and proprietary management systems., • Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required., • Accommodate occasional shift changes based on coverage requirements and special events. Requirements: Required Skills & Experience: • Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange., • Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users’ questions or issues. Benefits: As a full-time employee, you’ll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We’re committed to fostering a collaborative and supportive work environment where you’re encouraged to contribute and grow with the company.

Job Description Job Title: Administrative Assistant Location: Addison, TX Compensation: $18 / Hour Type of Employment: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Addison Group is actively seeking a Administrative Assistant titled Licensing Coordinator to support our client in the insurance services space. This role will focus on the coordination and processing of licensing activities, ensuring all legal and compliance requirements are met. The Licensing Coordinator will serve as a liaison between internal teams, external partners, and agents to facilitate smooth licensing workflows and maintain accurate records. Responsibilities include: • Managing incoming licensing documentation and verifying completeness, • Collaborating with internal departments to resolve discrepancies and support processing, • Tracking agent licenses, renewals, and status changes, • Recommending process improvements to reduce delays and improve efficiency, • Assisting with reporting on productivity, trends, and compliance, • Supporting escalated or complex licensing issues, • Leading or contributing to internal projects related to licensing and compliance, • Minimum of 1 year of administrative or operational experience, • Proficient in Microsoft Office Suite (Excel, Word, Outlook)