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  • Front Desk Receptionist
    Front Desk Receptionist
    7 hours ago
    Full-time
    West Orange

    We are: Atlas Physical Therapy is a modern, patient-centered clinic committed to delivering exceptional care and measurable outcomes. We combine clinical expertise with a personalized approach to help our patients move better, recover faster, and live well. Our environment is professional, warm, and detail-oriented — designed to create a seamless and elevated experience for every patient who walks through our doors. We are looking for: We are seeking a polished, highly organized Front Desk & Insurance Coordinator to join our team. This individual will play a key role in shaping the patient journey, serving as both the first impression of our clinic and a trusted point of contact throughout care. The ideal candidate is detail-driven, proactive, and thrives in a fast-paced, patient-facing environment. You'll Do: Welcome patients with a high level of professionalism and warmth Manage check-in/check-out processes with efficiency and accuracy Handle incoming calls, inquiries, and communications with care and clarity Coordinate scheduling to optimize both patient experience and clinic flow Verify insurance benefits and eligibility across major plans (PPO, HMO, Medicare, etc.) Clearly communicate coverage, co-pays, and financial responsibilities to patients Collect and process payments with accuracy and discretion Maintain up-to-date and compliant patient records Ensure a seamless daily workflow across scheduling and patient intake Partner closely with clinicians to support appointment flow and capacity Proactively manage rescheduling, cancellations, and patient follow-ups Uphold a clean, organized, and elevated front desk environment Requirements Experience in a medical, wellness, or physical therapy setting preferred Strong familiarity with insurance verification and patient benefits Excellent communication skills with a polished, professional demeanor Highly detail-oriented with strong organizational skills Ability to multitask and prioritize in a dynamic environment Comfortable working with scheduling systems and digital tools Schedule We are currently hiring for: Morning Shift Evening Shift Who You Are Naturally personable with a patient-first mindset Calm, solutions-oriented, and dependable Takes ownership and anticipates needs before they arise Values precision, organization, and high standards of service Why Atlas Physical Therapy A thoughtfully designed, professional clinical environment A collaborative and supportive team culture The opportunity to be part of a growing, high-quality care practice Meaningful, patient-impacting work every day

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