Medical Receptionist
13 days ago
Albuquerque
Job DescriptionSalary: $19 per hour Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply. Medical Receptionist Job Responsibilities: • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts., • Welcomes patients and visitors in person or on the telephone., • Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone., • Keeps patient appointments on schedule by notifying provider of patients arrival, reviewing service delivery compared to schedule, and reminding providers of service delays., • Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area., • Ensures availability of treatment information by filing and retrieving patient records., • Maintains patient accounts by obtaining, recording, and updating personal and financial information., • Obtains revenue by recording and updating financial information, recording and collecting patient charges, and filing, collecting, and expediting third-party claims., • Helps patients in distress by responding to emergencies., • Protects patients rights by maintaining confidentiality of medical, personal, and financial information., • Maintains operations by following policies and procedures, reporting needed changes., • Contributes to team effort by accomplishing related results as needed. Education and/or Work Experience Requirements: • At least 2 years experience as a Medical Receptionist, supervisory experience a plus., • Experience using an Electronic Medical Record (EMR/EHR) system for patient registration, documentation, billing, and scheduling., • General understanding of medical insurance processes, billing practices, and reimbursement fundamentals., • Experience collecting patient payments, including copays, deductibles, and outstanding balances, with professionalism and accuracy., • Excellent verbal and written communication skills, including ability to effectively communicate internally and with patients., • Excellent computer proficiency (MS Office - Word, Excel, and Outlook)., • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • High school diploma or GED required. Clinic Hours are 7:00 AM - 6:00 PM Monday through Friday. Receptionist shifts vary.