Medical Assistant
18 days ago
New York
Job Description Calling all Medical Assistant ROCKSTARS! Are you a MOTIVATED medical assistant looking for an amazing career opportunity? This position will be filled quickly for the right candidate! This is a full-time position with GREAT benefits for a driven and professional candidate who knows how to provide excellent patient care 100% of the time! The selected candidate will be joining our established General and Cosmetic Dermatology practice in the Staten Island area and will play a key role in the continued growth of the practice. Position: Medical Assistant Classification: Full-Time Reports to: Dr. Michael Kurzman Salary: Starting at $18/hour. Salary will be based on the candidate's experience level and skills. This is an all-encompassing position performing medical assistant functions and patient care coordinator duties. Assisting with day-to-day office administration tasks as well as providing clinical support to the Medical Director are key elements of this position. The ideal candidate will have a working knowledge of physician practice protocols and procedures in dermatology and will be driven to provide amazing patient care and service at all times. Skills: • Must provide excellent patient care and service in a non-judgmental, compassionate, and pleasant manner., • Requires excellent telephone etiquette and multitasking skills, great verbal, and written communication skills., • Has a pleasant personality and is able to do problem solving in different situations., • Must be able to work independently as well as part of a team., • Experience with computers and using different software's (e.g.: EMR/EHR), • Must be diligent with work responsibilities. Communicative and proactive with inquiries/requests by addressing them in a timely manner. 80% Clinical/Back Office duties including: • Assists patients and provides excellent patient care., • Maintains appropriate records including documentation, review of charts for up-to-date information, patient notes, dictation, lab results, etc., • Prepares patients for office procedures and assists medical director., • Assists with filling and refilling prescriptions., • Obtains prior authorizations for surgeries and specific procedures., • Organizes and stocks clinic supplies and inventory., • Helps with clinic and surgery instrument maintenance & sterilization., • Maintains photo database and keeps records of before and after photos regarding patient treatment results., • Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice, • Schedules patient appointments with professionalism and responsiveness., • Schedules office appointments, communicates/educates patients on processes, and follows-ups via phone calls, texts, and e-mails with patients as needed., • Assists with patients' scheduling and office patient flow., • Communicates with prospective patients over the phone, answers their questions/concerns, and encourages them to schedule an appointment. ·, • Keeps a “cancellation list” and calls patients to ensure their appointments are rescheduled ·, • Makes reminder phone calls before designated patient appointments and/or uses automated technology to assist with this process., • Minimum requirement: High School Diploma or GED (required)., • Valid Certified Medical Assistant (CMA), • 2+ years of medical assistant experience (required) and preferably in dermatology or cosmetic dermatology., • Strong verbal and written communication skills., • Team player and service oriented., • Ability to use and learn various computer programs and applications (i.e.: EMR /EHR.), • Ability to work closely with multi-disciplinary healthcare team., • Patient care focused and adaptability to different personality types as well as changes., • Ability to multi-task, set priorities, and manage time effectively., • Pleasant personality and professional appearance.