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Job Description Forge ahead with WSB! WSB was founded on the understanding that culture drives results, and we’ve dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas We’ve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow We invite you to forge ahead with us. We are seeking an Enterprise Architect to lead the strategic planning and design of business technology solutions that align with organizational goals. This role is responsible for overseeing existing systems, guiding the development of custom applications, defining integration and security requirements, and shaping overall system architecture. The Enterprise Architect will drive technology selection and evaluation, ensure robust documentation, and collaborate closely with stakeholders to support the successful delivery and ongoing evolution of enterprise technology initiatives. Key Responsibilities: Define Strategy and Direction for Business Solutions: • Develop custom applications to solve internal business challenges, such as intake forms and workflows for business processes., • Define requirements and technology platforms to facilitate integrations between key business platforms and systems (e.g., ERP, CRM)., • Define and manage system architecture and configuration for on-premises and SaaS solutions (e.g., ERP)., • Incorporate security controls, data privacy, scalability, and resiliency into all solutions., • Ensure systems meet performance expectations and disaster recovery standards., • Produce and maintain system documentation, including requirements documentation, system diagrams, and process maps., • Act as a bridge between technical teams and business units to ensure a shared understanding of goals, outcomes, and constraints., • Coordinate with key teams on the hand-off of systems to product owners and facilitate end-user support requirements., • Mentor System Analysts, Solution Architects, and other technical staff on architecture best practices., • Translate complex technical concepts clearly to both technical and non-technical audiences., • Develop comprehensive training materials to support go-live and ongoing technology initiatives. What you will bring: • Proven experience in enterprise architecture, system design, and technology evaluation, ensuring that they can effectively define and manage system architecture and configuration for both on-premises and SaaS solutions., • A deep understanding of system and data security principles, enabling them to incorporate security controls, data privacy, scalability, and resiliency into all solutions., • The ability to act as a bridge between technical teams and business units, translating complex technical concepts clearly to both technical and non-technical audiences, and ensuring a shared understanding of goals, outcomes, and constraints., • The capability to mentor System Analysts, Solution Architects, and other technical staff on architecture best practices, and to lead technology evaluation and selection efforts, including defining requirements, assessing tools and vendors, and running proof of concepts (POCs). Minimum Education: • Bachelor's degree in computer science, information technology, software engineering, or a related field, • Master's Degree (preferred) in a relevant field, such as enterprise architecture, business administration, or information systems Minimum Preferred Experience: • 3-5 years of hand-on experience as an Enterprise Architect with a focus on developing and delivering enterprise-wide solutions that align with business goals, • Professional certifications such as TOGAF (The Open Group Architecture Framework), ArchiMate, Microsoft Certified: Azure Solutions Architect Expert, Certified ScrumMaster or SAFe Architect, or other relevant certifications, • Deep experience designing and implementing enterprise-grade applications and integrations, • Strong hands-on background with application development frameworks including RESTful APIs, even-drive and microservice architectures, Java, Node.js, and others, • Analytical and problem-solving mindset, with the ability to balance business needs with technical constraints, • Excellent communication and presentation skills Who We Are: WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 50 complementary areas across the nation. Full time WSB employees qualify for competitive compensation and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, company paid short- and long-term disability, 401K with match, paid time off, paid holidays, tuition reimbursement, and opportunities for professional growth and development. Part time employees can participate in the 401K plan and applicable earned paid leave. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status. WSB strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email . As an Equal Opportunity Employer, WSB is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at . In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Notice to Third Party Agencies: WSB does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WSB, we reserve the right to pursue and hire any unsolicited candidates without financial obligation to recruiters or agencies.

Job Description BI DeveloperJob Details • BI Developer (Contract), • Location: Austin TX 78758 (Hybrid), • Duration: 11/15/2025 to 7/14/2026, • Team: Unified Experience PRD MGMT US Key Responsibilities:, • Partner with Product Managers and cross-functional stakeholders within the cohort to identify key business challenges and opportunities for optimization., • Apply data-driven methodologies to develop impactful solutions, support strategic initiatives, and guide decision-making., • Design and build dynamic, user-friendly data visualizations that effectively communicate insights to both technical and non-technical audiences., • Conduct deep-dive analyses to uncover trends, patterns, and actionable insights that drive business growth., • Maintain high standards of data quality and integrity through robust validation and cleansing processes. Required Skills & Qualifications:, • Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field is required., • Master’s degree or relevant certifications (e.g., Microsoft Certified: Data Analyst Associate, Azure Data Engineer) are a plus., • Proficiency in SQL and Azure KQL, with hands-on experience using data visualization tools such as Power BI., • Familiarity with web analytics platforms like Adobe Analytics and Customer Journey Analytics., • Strong analytical and problem-solving skills, with meticulous attention to detail., • Proven experience in data modeling, ETL development, and data warehousing concepts., • Excellent communication skills, with the ability to translate complex data into clear, actionable recommendations., • Comfortable working in Agile environments and collaborating across cross-functional teams., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting., • Understanding of data governance, privacy regulations, and industry best practices.Compensation:, • Up to $43.66 per hour.#36434891

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary The Value Consultant at Reltio plays a crucial role in articulating the quantifiable business value and financial impact of Reltio's data unification and AI-driven solutions to prospective customers. Working closely with the Sales, Solutions Consulting, and post sales teams, the Value Consultant will conduct discovery sessions, build compelling business cases, develop ROI/TCO models, and present findings to business and finance stakeholders. This individual will help prospects and existing customers understand and justify their investment in Reltio, help compress the overall sales cycle and contribute directly to sales success. Key Responsibilities: • Collaborate with Account Executives and Solutions Consultants to identify and qualify opportunities for Value Consulting engagement., • Conduct business discovery workshops with prospects to understand their current challenges, strategic objectives, key performance indicators (KPIs), and potential areas for value realization., • Develop tailored financial models (ROI, TCO, payback period) and business cases that quantify the potential economic impact of implementing Reltio solutions., • Create and deliver clear, concise, and compelling presentations of value findings and business cases to prospect executives and decision-makers., • Assist in developing and maintaining a library of value assessment tools, templates, and best practices., • Gather and analyze industry benchmark data and customer success stories to support value propositions., • Support the sales team in responding to value-related questions in RFPs and RFIs., • Learn and consistently apply Reltio's Value Consulting methodologies across all engagements., • Provide feedback to Product Management and Marketing teams on customer value drivers and market insights., • Continuously develop knowledge of Reltio's solutions, relevant industries, and value selling techniques., • Partner with Customer Success to help develop ideas, track, and measure value realization post-implementation for customers., • Analyze and synthesize customer outcomes to create compelling proof points and value narratives for future engagements.RequirementsRequired Experience/Skills/Education/Abilities:, • Minimum 3 years of experience in Value Consulting, business value services, strategic/management consulting, financial analysis, or a similar role within the enterprise software industry., • Experience in the enterprise software space, with a focus on data-intensive solutions (e.g., CX, data platforms, analytics, data unification, AI/ML)., • Strong analytical and quantitative skills, with a proven ability to develop financial models, business cases, and underlying success plans., • Excellent communication, presentation, and interpersonal skills, with the ability to explain complex financial concepts to diverse audiences., • Experience conducting discovery sessions with business stakeholders to uncover pain points and value opportunities., • Proficiency in Microsoft Excel and PowerPoint (or Google Workspace equivalents), and ChatGPT/Gemini., • Understanding of enterprise business processes and common challenges., • Bachelor's degree in Business, Finance, Economics, Engineering, or a related field with equivalent work experience., • Ability to work collaboratively in a fast-paced, team-oriented environment.Desired Experience/Skills/Education/Abilities:, • Familiarity with SaaS business models and cloud economics., • Understanding of specific industry verticals (e.g., Life Sciences, Healthcare, Financial Services, Retail, Manufacturing)., • Exposure to value realization methodologies and tracking post-sale., • Prior experience with Force Management Command of the Message value framework., • Basic understanding of data unification concepts and their impact on business outcomes (e.g., improved customer experience, operational efficiency, risk mitigation)., • Experience working with CRM systems (e.g., Salesforce) and other sales tools.

Job DescriptionKey Responsibilities: * Lead the build-out and optimization of scalable and secure cloud infrastructure in Microsoft Azure. * Implement Infrastructure as Code (IaC) solutions using Terraform, Ansible, and ARM (Azure Resource Manager) templates. * Collaborate closely with development and infrastructure teams to support the organization’s digital transformation efforts. * Automate cloud infrastructure deployments and maintenance processes. * Manage and support container orchestration using Azure Kubernetes Service (AKS) or OpenShift. * Ensure compliance with cloud governance policies and security best practices. * Monitor, troubleshoot, and optimize system performance across Azure environments. * Maintain clear documentation and knowledge sharing of architectures, designs, and operational procedures. Required Skills and Experience: * 5+ years of experience in IT Infrastructure, with a focus on cloud infrastructure in Azure. * Strong experience with Terraform, Ansible, and ARM templates. * Proven track record in implementing Infrastructure as Code (IaC). * Experience with containerization and orchestration platforms (preferably AKS or OpenShift). * Proficiency in scripting and automation (e.g., PowerShell, Bash, Python). * Experience supporting enterprise-level digital transformation projects. * Familiarity with CI/CD pipelines and DevOps best practices. * Strong troubleshooting, analytical, and problem-solving skills. * Ability to work independently in a fast-paced, customer-facing environment. Preferred Qualifications: * Azure Certifications (e.g., AZ-104, AZ-305, AZ-400) are a plus. * Experience with monitoring tools like Azure Monitor, Log Analytics, or Prometheus/Grafana. * Knowledge of security standards and best practices in cloud environments. Powered by JazzHR kok0iCyi5z

Job DescriptionAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The TTEC Digital Microsoft Partner Practice, consisting of over 100 experts globally and growing, have the most recent certifications and experience with Azure AI, Power Platform and Microsoft Business Applications, earning them AI Inner Circle Awards, Eagle Awards, Partner of the Year, and ten Inner Circle awards, all of which validate our employees' innovative industry solutions that fuel our clients' exceptional customer experience (CX).What You'll Be Doing • Collaborates with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision-making, • Leads technical and non-technical executive- or sponsor-level client stakeholders on complex technical concepts or design implications, • Leads large-scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients, • Decomposes large-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks, • Professionally delegates technical tasks to other team members for multi-workstream projects of large scale and high complexity, • Demonstrates a consistent capability for effective project leadership on a variety of projects and project types, including multi-workstream large-scale complex projects with global teams, • Identifies problems independently and demonstrates proactive ownership of their solution, vets and evaluates others’ proposed solutions, and delegates ownership to others where appropriate, • Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership, • Productively collaborates with the project team and internal leadership on potential solutions and mitigation approaches, and participates in the related client communication at the sponsor level, • Demonstrates a proven, repeatable track record of successful large-scale project delivery, • Demonstrates an ability to monitor other consultants’ completion of tasks, to help other consultants eliminate or work around impediments, and to identify additional work for othersWhat You'll Bring to the Role, • 5+ years of experience with large-scale delivery, and is able to recommend whether an Agile, traditional/waterfall, or hybrid approach is most suitable for a project, • 5+ years’ experience leading consulting projects for large clients for Landing Zones & Governance, Identity & Access (Microsoft Entra), Compliance & Risk and Security Architecture, • 5+ years’ experience leading consulting projects for large clients with six or more of the following tools and technologies, and is considered a go-to source of knowledge for others: Azure Infrastructure as Code (IaC) & Automation, Azure Compliance, Azure Governance, Azure Landing Zone Design, Azure Networking, Azure Security, Azure Virtual Machine resources, Azure Storage resources, Azure AKS/Kubernetes, Entra Build, Entra Manage #LI-REMOTEUS We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Corporate IT group is on a groundbreaking transformational journey to redefine our approach to technology. We are moving beyond the 'traditional' IT playbook of simply purchasing off-the-shelf solutions. Instead, we are transforming into a true engineering organization where customer experience is paramount, and we create highly leveraged platforms with a focus on operational excellence to ensure our platforms and services are resilient and robust. While we may leverage packaged software solutions like ServiceNow and Flexera, we are committed to innovating around their limitations to enhance user experience and scalability. Job Scope As Chief System Engineer (Architect) for Workplace Technology, you will serve as the most senior technical leader across Core Infrastructure and Network, Client Engineering, Cloud and Email Services, and Digital Media and Unified Communications. You will drive innovation, architectural excellence, and operational simplicity, leading a team of architects to deliver robust, efficient, and user-centric workplace solutions. A strong background in AI and agentic technologies in the workplace is highly desired. Essential Functions: Strategy & Architecture • Develop and execute technology strategies and architectural roadmaps aligned with business objectives and emerging technologies., • Partner with executive management and cross-functional teams (Cyber, Operations, Engineering, Product, and Support) to set priorities, direction, and timelines., • Lead integration efforts to deliver cohesive, intuitive user experiences across workplace platforms., • Continuously evaluate industry trends and emerging technologies (AI, automation, cloud, etc.) to enhance user experience and operational efficiency., • Oversee the technical delivery of large-scale transformational programs, ensuring target scope, schedule, and cost objectives are met., • Provide technical oversight for system-related projects, including new functionalities and technologies., • Build strong relationships with stakeholders, earning credibility as a trusted advisor., • Communicate complex technology strategies in clear, non-technical language to diverse audiences., • Ensure architecture and solutions align with organizational security, compliance, and operational standards., • Implement metrics-driven management and continuous improvement processes. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications: • 15+ years of technology leadership and hands-on engineering experience, ideally with an advanced degree (MS, MBA, PhD, etc.)., • Distinguished or Senior Distinguished Engineer with expertise across:, • Core Infrastructure & Network, • Client Engineering (end-user devices, virtualization), • Cloud and Email Services (Microsoft Suite, Azure, Office 365), • Digital Media & Unified Communications (AV, UC, voice, streaming), • Strong track record of driving technology transformation, integration, and operations simplification., • Deep understanding of AI/agentic technologies and practical application in the workplace. Preferred Qualifications: • Ability to take ownership of complex, open-ended problems and drive them to successful completion., • Commitment to diversity, equity, and inclusion, and supporting personal growth at all levels., • Ability to inspire, motivate, and orchestrate effective communication and engagement initiatives., • Excellent verbal and written communication skills, with the ability to explain technology strategy to diverse audiences in non-technical language., • Ability to drive consensus across diverse, global technology, and business partners., • Sound judgment, high ethical standards, and the ability to work effectively with others at all levels., • Experience in leading enterprise technology and cultural transformation programs., • Demonstrated understanding of tools and technologies and metrics-driven management., • Strong conviction to drive things to closure with a high sense of ownership, low ego, and a proactive, solution-oriented attitude., • Excellent attention to detail, analytical thinking, and independent judgment., • Strong experience in providing exceptional customer service and supporting business continuity planning. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 184,100 to 267,050 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionWho is Sonar?Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have:As a Principal Support Engineer, you are a master of your craft. You have a deep understanding of the entire IT landscape, not just individual devices. You act as a critical player in maintaining the company's IT infrastructure and security. You are not just fixing a single user's issue; you are diagnosing complex system-wide problems and architecting solutions that prevent future issues. A principal support engineer mentors junior team members, develops best practices for the department, and serves as a key contributor to the overall IT strategy. You are a proactive force for security and stability, anticipating potential threats and fortifying the company's systems before a breach can even occur.What You Will Do Daily: • You will manage the full lifecycle of employee IT support, from onboarding to offboarding, for a global company. This includes handling IT equipment logistics, user access management, and ensuring data integrity., • You'll serve as a senior point of contact for daily IT incidents and service requests, resolving issues, and identifying long-term solutions. Your role involves providing on-site and remote support, including potential travel to different office locations to assist with expansions or cover absences., • A key part of your work will be creating and maintaining comprehensive documentation to empower users and streamline internal processes. You'll also manage relationships with IT vendors and drive continuous improvement by analyzing support data to enhance tooling and policies. Finally, you'll oversee physical security systems, such as access control and security cameras.The Experience You Will Need:, • 10+ years of progressively responsible experience in a technical support or engineering role. This is a senior position influencing global strategy; it requires a deep, proven track record in global, fast-moving organizations., • Proven ability to handle complex, high-profile, and critical customer issues. This includes managing and driving a resolution for technical problems that have been escalated through multiple tiers of support., • Demonstrated experience in a leadership or mentorship capacity. This is crucial. The Principal Engineer isn't just an individual contributor; they are a "knowledge multiplier" who trains and elevates the skills of others on the team., • Experience in a "problem prevention" and "root cause analysis" role. A Principal Engineer doesn't just fix problems; they identify and address the underlying issues to prevent them from recurring. This includes analyzing trends, identifying system bottlenecks, and proposing long-term solutions., • Experience in creating and implementing support processes and best practices. This includes developing internal documentation, standard operating procedures, and knowledge base articles that improve team efficiency and customer outcomes., • Demonstrated success in leading and driving continuous improvement efforts. This could be a project to automate a repetitive task, improve incident response time, or streamline a troubleshooting process.The Technical Expertise You Will Need:, • Deep Subject Matter Expertise (SME): Possesses an expert-level understanding of end-user infrastructure and corporate domain architecture., • Advanced Troubleshooting and Debugging: Ability to navigate complex systems, analyze logs and traces, develop ad hoc reporting., • System-Level Thinking: deep architectural views of how different systems and components interact with each other to provide a service to our internal customers. This is about seeing the "big picture" of the IT infrastructure, not just a single endpoint., • Automation and Scripting: familiar with at least one scripting language (e.g., Python, PowerShell) to automate tasks, create diagnostic tools, and improve operational efficiency., • Cloud and Infrastructure Knowledge: A strong understanding of cloud platforms (AWS, Azure, GCP), virtualization, networking, and security concepts., • Familiarity with evaluation and support of AI tools for Helpdesk and Customer workflows., • Data Analysis: passion for analyzing available data and system metrics (e.g., using tools like Datadog, Splunk) to identify trends, pain points, and areas for improvement.The Leadership Experience You Will Need:, • Mentorship and Coaching: Track record of success teaching, guiding, and developing the skills of junior and senior support engineers., • Strategic Communication: Excellent written and verbal English communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences, including senior leadership and customers., • Proactive and Self-Driven: A self-starter who takes ownership of issues and actively seeks out opportunities to improve processes and prevent future problems., • Consensus Building: The ability to lead and influence diverse technical solution teams, building consensus across multiple viewpoints and priorities.Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Job DescriptionSalary: Position: Senior IT Systems Engineer Type: Contract to Full-Time Location: Virtual (work from home Must be located in or around Austin TX) Hours: Primarily 8-5, M-F. Available: Immediately Description: This position reports to the Director of Service & Support and will serve as lead customer facing design, implementation & support services related to Windows desktop/server, Active Directory & Azure AD systems and other customer systems as directed. This role will also take lead in strategy & support for companys internal Windows system environments. Primary Responsibilities: Be the companys leading subject matter expert (SME) on design, implementation and support of prospect/customer systems, including: o Windows Server & Desktop o Windows VDI o Active Directory & Azure AD systems o Office 365 Cloud Services o Related Windows and AD system application, services and components Develops Windows system specifications that address customer and company business requirements and recommended best practices and standards. Direct management of on premise and cloud-based environments for Windows server, email and key business applications, including O365, One Drive, Office Applications and mobile device management. Assist in developing service & support staff with training curriculums and certification requirements related to Windows, Azure AD and related competencies. Lead by example in utilizing company service and project management systems to successfully resolve reported issues and deliver new services on time and ahead of expectations. Monitor service & project reports & systems to identify critical customer needs and areas for improvement of processes, productivity and ultimate customer satisfaction. Lead by example while servicing #TOP customer and internal staff: o Making and taking calls to/from #TOP customers to assist with documented customer needs o Obtaining additional customer/issue information where needed o Meticulously documenting customer interactions, questions, issues and resolutions o Authoring & publishing internal and customer portal knowledge base articles to enable better & faster customer self-service & internal issue resolution. Provide management with daily & weekly project reports as directed. Be accessible, responsible and available with regular communication to customers and designated management, staff and peers via phone, email, crm, helpdesk, and other tools as directed. Be creative, share ideas, show initiative, lead with courage & have fun! Qualifications & Skills: Minimum: 3+ Years of production Windows Server & Active Directory Administration Minimum 2 years of experience in Microsoft Azure. Experience in implementing images and disks. Good understanding of storage concepts. Solid experience of Internet and IP networking concepts. Solid understanding of Azure Active Directory. Experience integrating Azure AD with Windows based AD. Experience integrating applications with Azure AD. Understanding of Cloud Service & roles. Experience in Deploying, Managing and Monitoring Cloud Services. Experience in Windows PowerShell scripting GOOD to Have: Understanding of Azure SQL GOOD to Have: Experience in designing and Implementing Azure Site Recovery and Azure Backup GOOD to Have: Azure certification Implementing Microsoft Azure Infrastructure Solutions MUST HAVE: Passionate customer servant Excellent communication & collaboration skills. Excellent listener Excellent problem-solving skills Experience handling stressful customer facing issues Advanced PC skills Advanced email & cloud applications experience Able to learn (& teach) new skills quickly and competently Excited to gain new experience. Lots of Enthusiasm! Have fun

Job Description Federal- US Citizens ONLY The Azure Cloud Solutions Expert will evaluate existing enterprise IT systems, define a comprehensive “As-Is” architecture, and develop a “To-Be” Azure cloud roadmap that supports scalable, secure, and cost-efficient growth. This role will quantify the benefits of Azure expansion, including business agility, operational efficiency, security compliance, and cost optimization. The candidate will serve as a strategic advisor for cloud adoption, migration, and optimization, guiding leadership on technology investments and justifying the growth of Azure services. Key Responsibilities 1. Assessment of Current Environment • Conduct detailed discovery sessions with stakeholders to understand current infrastructure, applications, and workloads., • Develop a comprehensive “As-Is” architecture document:, • Network topology, • Servers, storage, and compute resources, • Application dependencies and integrations, • Security and compliance posture, • Licensing, cost, and performance metrics, • Identify bottlenecks, risks, and underutilized resources. 2. Azure “To-Be” Architecture & Roadmap • Design future-state (“To-Be”) Azure architecture based on business needs, scalability, and best practices., • Recommend Azure services and resources: compute, storage, networking, security, monitoring, AI/ML, and hybrid cloud solutions., • Develop migration strategies (lift-and-shift, replatform, refactor) for applications and workloads., • Define resiliency, high availability, and disaster recovery strategies in Azure. 3. Justification & Business Case for Azure Growth • Analyze the cost vs benefit of expanding Azure services, including TCO (Total Cost of Ownership) and ROI., • Present scalability benefits: handling increased workloads, on-demand provisioning, and global availability., • Highlight security and compliance advantages: Azure security tools, compliance certifications (ISO, SOC, GDPR)., • Align cloud growth with business objectives, including digital transformation, innovation initiatives, and operational efficiency. 4. Governance, Policies, & Best Practices • Define Azure governance model: resource groups, subscriptions, RBAC, naming conventions, tagging, and monitoring., • Establish cloud usage policies: budgeting, resource provisioning, autoscaling, decommissioning unused resources., • Recommend cost management strategies using Azure Cost Management + billing reports. 5. Stakeholder Communication • Collaborate with IT teams, DevOps, security, and business units to align cloud strategies., • Present findings, architecture diagrams, and recommendations to executive leadership., • Provide documentation, metrics, and dashboards to track adoption and ROI. Required Skills & Qualifications • Extensive hands-on experience with Microsoft Azure (compute, networking, storage, security, monitoring, governance)., • Proven experience performing cloud assessments and migrations for enterprise environments., • Strong architecture skills: creating As-Is / To-Be diagrams and roadmaps., • Experience building business cases and financial justification for cloud adoption and growth., • Knowledge of IT infrastructure, application stacks, and enterprise architecture frameworks (TOGAF, Zachman, etc.)., • Strong communication skills for translating technical findings into business recommendations., • Familiarity with Azure pricing models, reserved instances, and cost optimization techniques. Preferred Certifications • Microsoft Certified: Azure Solutions Architect Expert, • Microsoft Certified: Azure Administrator Associate, • TOGAF or other enterprise architecture certifications, • ITIL, PMP, or other project/program management credentials Performance Metrics • Successful documentation of As-Is and To-Be architecture., • Development of actionable Azure migration roadmap., • Executive approval of Azure growth justification., • Cost optimization achieved post-Azure expansion., • Reduction in operational bottlenecks and improved scalability/resiliency.

Job DescriptionDescription: Clearance Requirement: Active DoD Secret Clearance (Required) Centex Technologies is hiring an IT Operations Engineer to provide onsite support for users, systems, and networks. This role is hands-on, customer-facing, and vital to keeping our infrastructure running smoothly. Join a team where your skills will directly impact operations that matter. Responsibilities: • Support hardware, software, and networking issues on Windows, Linux, and macOS., • Troubleshoot network connectivity, TCP/IP, DNS, and DHCP issues., • Manage accounts and permissions with Okta, Active Directory, Azure AD., • Resolve tickets using ITSM best practices., • Manage enterprise tools and MDM solutions (Intune, JAMF, Workspace, Microsoft 365). At Centex Technologies, we believe in investing in our team members. You’ll gain exposure to diverse technologies, support critical government projects, and grow in a collaborative and mission-driven environment. Employment & Equal Opportunity: • This position is full-time, on-site in Austin, TX., • Centex Technologies participates in E-Verify., • Active DoD Secret Clearance, • 2+ years of IT support experience, • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP), • Strong troubleshooting and problem-solving skills

Job DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. As an IT Support Intern, you'll help keep our technology running smoothly by diagnosing and resolving hardware, software, and network issues. You'll support system maintenance, manage user accounts, and document technical solutions. This will help you gain hands-on experience in real-world IT operations and problem-solving. This position is expected to start in January 2026 and continue through the entire Spring 2026 term (through May 2026). Our internships are a minimum of 12 weeks, part-time and on-site. In This Role: • Manage IT tickets by troubleshooting basic issues, documenting solutions, and escalating complex problems to the IT team, • Follow established IT processes, suggest workflow improvements, and help create internal and user-facing documentation, • Provide timely follow-ups with end users on open tickets and communicate resolutions to meet service level agreements, • Assist with the offboarding process by deactivating accounts, backing up data, and tracking company assets, • Help create and deploy system images for hardware setups, • Maintain and organize inventory records for IT assets, including computers, peripherals, and software licenses, • Track and document the lifecycle of IT equipment, • Other duties as assigned by Management, • Uphold our Core Values and be a valuable member of the Four Hands team:, • Be open and honest, • Reach for excellence, • Act with responsibility, • Value the whole person, • Currently pursuing a degree in Information Technology, Computer Science, or a related field, • Basic understanding of Windows OS, exposure to Microsoft Azure is a plus, • Familiarity with imaging tools and inventory management software About Four HandsHeadquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit for more information.

Job DescriptionJob Summary Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environments Essential Duties and Responsibilities • Microsoft Azure and Office 365 Administration., • Provide remote technical support to customers calling for various technical issues., • Provide on-site technical support to customers as needed., • Must have flexible after-hours availability for implementation and deployment tasks., • Microsoft Exchange and Office 365 deployment and migration experience., • Windows Server and Desktop OS (all versions), • Familiarity with MacOS and Linux operating systems., • Common Desktop Applications (Office, etc.), • Familiarity with VOIP solutions, such as Ring Central, • Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) · Experience supporting Microsoft Exchange and Microsoft SQL (all versions), • Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery), • Virtualization Technologies (VMware vSphere and Hyper-V), • Basic Scripting knowledge (PowerShell, Bash, Python), • Standard Networking (Routing, Switching, Firewalls. Specifically: Meraki, Sonicwall, Cisco, and Dell), • Participate in after-hours support escalation rotation., • Must pass background screening., • Must be able to lift 20 lbs., • Ability to work in a team and communicate effectively. Certifications: Preference is given to well certified individuals. Experience: 5+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications Benefits • 75% to 100% work-from-home options, • Flexible Paid Time Off, • Medical/Dental/Vision Insurance available, • Life and AD&D Insurance

Job DescriptionJob Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities • Microsoft Azure and Office 365 Administration, • Provide remote technical support to customers calling for various technical issues., • Provide on-site technical support to customers as needed., • Must have flexible after-hours availability for implementation and deployment tasks., • Windows Server and Desktop OS (all versions), • Familiarity with public cloud technologies (Microsoft Azure and 365 is a must), • Familiarity with MacOS and Linux operating systems., • Common Desktop Applications (Office, etc.), • Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.), • Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ), • Virtualization Technologies (VMware vSphere and Hyper-V), • Basic Scripting knowledge (PowerShell, Bash, Python), • Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell), • Must live in the Austin, TX metro or surrounding area., • Participate in after hours support rotation., • Must pass background screening., • Must be able to lift 20 lbs., • Ability to work in a team and communicate effectively. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits • 75% to 100% work-from-home options if based in Austin, TX, • Flexible Paid Time Off, • Medical/Dental/Vision Insurance available, • Life and AD&D Insurance

Job Description The Stradiant Story At Stradiant, we thrive on connecting technology and business for our clients. We are seeking a Service Support Technician to join our growing team. We help small businesses manage their cyber security risk and provide them with the best technology and systems to help them grow. Our company is financially strong. We are committed to our clients, our team and to the growth of our business. Stradiant was founded in 2007 to help small businesses in Austin, Round Rock, Cedar Park and throughout Central Texas get the most out of their business technology. Over the years weve helped numerous organizations relieve their technology worries so they can concentrate on growing their businesses and realizing their goals. We are seeking a Service Support Technician because our business is growing. We have a managed service business model which means more than seventy percent of our work involves supporting clients that have long-term contracts with our company. Our business is different from the break/fix business model because we can be proactive and plan our work. While we do have emergencies from time to time, you will be able to enjoy your time off. Service Support Technician We are looking for a responsible Service Support Technician to help support our technical team in a timely and professional manner. Our successful candidate will be mainly responsible for monitoring, supporting, and optimizing our clients workstations, printers, VoIP phones and other network devices. We are looking for someone who can solve most workstation issues independently. The ideal candidate will be the escalation point for Tier 1 issues and will work with help desk staff and end users directly to help resolve system & user experience issues. The ideal candidate will be comfortable researching issues before escalating so they bring both the issue and proposed solution for review. In this position, you will be the main technical point of contact for many of our clients. You will have a direct impact on clients satisfaction with our service. You will be a key player on our team. Because of this responsibility, we require excellent written and verbal communication skills. You will be required to update our PSA tickets in a timely manner. You will have access to top-notch system management and documentation tools, and we expect you to master those tools. You will also be required to work with our entire team, including executive management, administration and finance, and the complete technical team. Having prior experience working for a managed service provider using RMM and PSA software is a plus. Responsibilities • Joining our team means committing to our values:, • Be flexible and understand in a small dynamic business, we embrace change., • Treat every client and every member of our team with respect and dignity., • Resolve clients' technical issues and ensure their IT infrastructure operates smoothly.In your client support role, you will be responsible for:, • Tier 1 and Tier 2 support tickets., • Following our ticketing system and the methods we use to open support tickets, work the issue, update the ticket, and closing the ticket in a timely manner., • Logging your time per ticket per our standards., • Attending our work status and communication meetings where we review ticket status and prioritize our work by day, week, and client., • Performing technical tasks, including:, • Providing first-line technical support to clients via phone, email, or ticketing system., • Diagnosing and troubleshooting hardware, software, and network-related issues in a timely and efficient manner., • Escalating complex problems to higher-level support teams, ensuring that all relevant information is documented., • Documenting and tracking client issues and resolutions using a ticketing system, ensuring accurate and up-to-date records., • Performing basic system administration tasks, such as creating user accounts, resetting passwords, and managing access permissions., • Installing, configuring, and updating software applications and operating systems on client devices., • Assisting clients with setting up and troubleshooting network connectivity, including wired and wireless connections., • Educating clients on basic IT procedures and best practices to improve their technical skills and prevent future issues., • Collaborating with team members and actively participating in knowledge-sharing activities to enhance the collective expertise of the support team., • Keeping up to date with the latest technologies and industry trends to provide effective and efficient support to clients., • Managing client data backups., • Troubleshooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues., • Solving Office 365 issues including password resets, new user creation, license assignment, software installs and other issues., • Supporting other technical assignments as required for client projects and implementations., • Performing documentation tasks, including:, • Using ITGlue, MyGlue and other documentation tools to keep client information current and accurate., • Working with our supporting vendors (both software and hardware) to escalate and resolve issues., • Supporting our end user help desk team as necessary when tickets are escalated to you., • Training client team members as required (for onboarding or other situations)., • Growing your skill set by participating in our company sponsored education and external certification programs. We require the following for our Service Support Technician: • High school diploma or equivalent; relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus., • A minimum of 2 years of recent experience in a desktop support role., • Good knowledge of desktop and laptop support., • Excellent written and verbal English communication skills., • Excellent customer service skills and a positive attitude when dealing with clients., • Possess analytical, organizational and troubleshooting/problem solving skills., • Ability to confidently and competently complete tasks with deadlines., • Ability to work under pressure in a fast-paced environment and manage multiple tasks simultaneously., • Ability to work and be available during 8 AM-5 PM shift., • Availability to work after hours and weekends (infrequent & compensated)., • Strong knowledge of Microsoft Windows operating systems (Windows 10 & 11, Windows Server), Microsoft Office Suite, and common business applications., • Basic networking skills (VLANs, DHCP, DNS, TCP/IP)., • Understanding of hardware components and peripherals (desktops, laptops, printers, etc.)., • Understanding of domains, user profiles and how they work., • Understanding of Office 365/Azure., • Knowledge of VoIP., • Escalations Resolved., • Customer Satisfaction Rating., • Quantity & quality of improvements / recommendations suggested.

Job Description We are seeking IT Field Technicians for on-demand/ad hoc IT Support in the Austin, TX area. As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments. Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job Description Job Description: Temporary IT Migration Technician Position Overview Job Title: IT Migration Technician - Windows 10 to 11 Upgrade Specialist Employment Type: Temporary/Contract Duration: 4-5 weeks (approximately 20-25 business days) Start Date: 10/1/2025 Location: Austin, TX 78738 Reports To: IT Manager/Project Manager Compensation: $26.92- $31.92/per hour Position Summary We seek a skilled and experienced IT Migration Technician to lead our organization's critical Windows 10 to Windows 11 migration project. The successful candidate will be responsible for upgrading 19 workstations from Windows 10 to Windows 11, ensuring minimal disruption to business operations while maintaining data integrity and user productivity. This is a temporary position with the potential for future contract work based on performance. Primary Responsibilities Phase 1: Planning and Preparation (Days 1-4) • Conduct a comprehensive inventory of all 19 computers, documenting hardware specifications, installed applications, and user configurations., • Identify and document special hardware, peripherals, and mission-critical applications., • Set up and configure migration tools (USMT, PCmover, or similar), • Create migration templates and standardized procedures, • Establish network shares and prepare storage media for data transfers, • Perform pilot migration on 1-2 test systems to validate processes, • Communicate the migration schedule to all affected users, • Coordinate with department heads to minimize business disruption, • Create full system backups for all 19 workstations, • Verify backup integrity and test restoration procedures, • Execute Windows 11 migrations for 2-3 computers daily, • Transfer user profiles, data, and application settings, • Install and configure all required applications on new systems, • Restore user data and verify file integrity, • Configure network connections, printers, and peripherals, • Conduct post-migration testing with users, • Troubleshoot and resolve migration issues, • Perform comprehensive system verification and testing, • Provide user training on Windows 11 features and changes, • Create quick reference guides and documentation, • Address user concerns and technical issues, • Archive old system images according to retention policies Education and Certifications • High school diploma or equivalent required, • Associate degree in Information Technology, Computer Science, or related field preferred, • CompTIA A+ certification strongly preferred, • Minimum 3 years of hands-on experience in IT support and system administration, • Proven experience with Windows 10 and Windows 11 operating systems, • Demonstrated experience performing OS migrations, upgrades, or large-scale deployments, • Proficiency with at least one migration tool (USMT, PCmover, ForensiT, or similar), • Experience with backup and recovery solutions, • Strong understanding of Active Directory and domain environments, • Operating Systems: Expert-level knowledge of Windows 10/11, basic knowledge of Windows Server, • Migration Tools: USMT, PCmover, Robocopy, or similar tools, • Backup Software: Experience with Acronis, Macrium Reflect, or Windows Backup, • Scripting: Basic PowerShell or batch scripting abilities, • Software Deployment: Experience with software installation and configuration, • Networking: Understanding of TCP/IP, DNS, DHCP, and network troubleshooting, • Previous experience with Windows 11 migrations specifically, • Experience with Microsoft Deployment Toolkit (MDT) or Windows Deployment Services, • Knowledge of Microsoft Intune or similar device management platforms, • Experience with virtualization technologies (VMware, Hyper-V), • ITIL foundation certification or knowledge of IT service management, • Experience in change management and user training Technical Competencies • Systematic problem-solving and troubleshooting abilities, • Attention to detail and accuracy in documentation, • Ability to follow and create technical procedures, • Excellent customer service and communication skills, • Ability to explain technical concepts to non-technical users, • Professional demeanor and appearance, • Patience and empathy when working with frustrated users, • Strong time management and organizational skills, • Ability to prioritize tasks and meet deadlines, • Experience managing multiple concurrent tasks, • Schedule: Monday-Friday, 8:00 AM - 5:00 PM (flexibility required for some after-hours migrations), • Physical Requirements:, • Ability to lift and move computer equipment up to 50 pounds, • Capability to crawl under desks and work in confined spaces, • Manual dexterity for cable management and hardware installation, • Visual acuity for reading technical documentation and screen displays, • Work Environment:, • Office environment with multiple locations within the building, • Occasional work in the server room (climate-controlled), • Successfully migrate all 19 computers within the project timeline, • Maintain 100% data integrity (no data loss during migration), • Achieve a minimum 95% user satisfaction rating, • Complete migrations within a 4-hour average timeframe per computer, • Zero critical business disruptions during migration, • Competitive hourly rate based on experience, • Opportunity for future contract work based on performance, • Professional development through hands-on enterprise project experience, • Letter of recommendation upon successful project completion Please submit the following: • Resume highlighting relevant migration and Windows experience, • Cover letter describing your approach to IT migrations, • References: Three professional references (at least one from a previous migration project) Candidates who meet minimum qualifications will be asked: • Describe your largest OS migration project and your role, • What migration tools have you used, and which do you prefer?, • How do you handle data backup and recovery during migrations?, • Describe a challenging migration issue you've resolved, • Background Check: Employment contingent upon a successful background check, • Technical Assessment: Candidates may be required to complete a practical technical assessment, • Equipment: All necessary tools and equipment will be provided, • Training: One day of orientation on company-specific systems and procedures Company DescriptionAt Alcala Consulting, we have been helping clients with their IT and cybersecurity programs since 1997. Our company is based on integrity, dependability, honesty, extreme ownership, and positive thinking. We don’t allow drama, politics, and gossip in our team. We foster an environment of professional and personal development.At Alcala Consulting, we have been helping clients with their IT and cybersecurity programs since 1997. Our company is based on integrity, dependability, honesty, extreme ownership, and positive thinking. We don’t allow drama, politics, and gossip in our team. We foster an environment of professional and personal development.

Job DescriptionWho is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: As a Support Engineer, you will contribute to Sonar products adoption and integration. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also investigate and solve customer issues in a timely manner. In Sonar, you will represent the customer voice in product discussions.What You Will Do Daily: • Help customers integrate our solutions across their development pipeline. It means helping the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (authentication, database, etc.)., • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way., • Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers., • Work with the rest of the team to listen, challenge and refine customers feedback to feed discussions with products teams and shape product evolutions., • Have a voice in enhancing the way we work.The Experience You Will Need:, • 5+ years of experience in maintaining and delivering high-quality software with Software engineering best practices., • 3+ years experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). More than acronyms, these are the tools that our customers use and that our products integrate with., • Experience with system-wide deployments. Because sometimes an issue is not caused by the application itself, but by the network, the underlying server, the database, or else., • Investigation skills to understand problems in their context and the ability to reproduce these scenarios., • Team player, receiving and giving feedback as well as sharing knowledge., • Can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations.Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.