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  • Crew Member
    Crew Member
    hace 12 horas
    Jornada parcial
    Madison

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Line Cook
    Line Cook
    hace 8 días
    $18–$19 por hora
    Jornada completa
    Manhattan, New York

    Position: Line Cook Department: Back of House (BOH) Reports To: Kitchen Manager Job Type: Full-Time / Part-Time Pay: $18.00 - $19.00 About the Role Ongi Hospitality Group is looking for a dependable, hardworking, and team-oriented Line Cook to join our Back of House team. As a Line Cook, you will be responsible for preparing and assembling every order according to our recipes, portion standards, food-safety requirements, and service expectations. We are looking for someone who can work efficiently in a fast-paced kitchen while maintaining consistency, cleanliness, and attention to detail. Key Responsibilities • Set up and fully stock your station before service and restock throughout the shift., • Cook proteins and hot food items according to established recipes, temperatures, and portion standards., • Prepare and assemble orders accurately and efficiently., • Maintain speed and accuracy during high-volume and peak service periods., • Communicate ticket timing, delays, and operational needs with the FOH and kitchen team., • Carefully follow all allergy and guest modification requests., • Maintain a clean, organized, and safe workstation throughout the entire shift., • Follow proper food handling, sanitation, temperature, and safety procedures., • Complete station breakdown, cleaning, and closing responsibilities., • Assist with prep, restocking, and other BOH duties as needed., • Work collaboratively with other team members to maintain smooth kitchen operations. What We're Looking For We are looking for someone who is reliable, punctual, organized, and comfortable working in a fast-paced environment. Previous restaurant or kitchen experience is preferred, but we are also open to candidates who are motivated to learn and can follow directions and standards consistently. A strong Line Cook at Ongi is someone who takes pride in making sure every bowl looks and tastes the same, stays calm and efficient during rushes, communicates well with the team, and is willing to help train and support newer team members. Requirements Candidates must be able to work efficiently on their feet for extended periods, safely handle kitchen equipment and hot food, follow recipes and portion standards, maintain proper sanitation practices, and reliably report to scheduled shifts on time. Weekend, evening, and holiday availability may be required depending on the location. Growth Opportunities We believe in developing strong team members from within. Line Cooks who demonstrate consistency, leadership, reliability, and strong operational knowledge may have opportunities to advance to: Lead Cook → Kitchen Trainer → Kitchen Manager Join Our Team If you enjoy working in a fast-paced restaurant environment, take pride in preparing consistent, high-quality food, and want to grow with a team that values reliability and teamwork, we'd love to hear from you. Apply today to join Ongi Hospitality Group.

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