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About Us Beacon 189 is a community program in Flushing, NY. We are professional, courteous, and social. Our work environment includes: • Working with kids, • Growth opportunities in our organization, • Professional Development Trainings, • Networking opportunities, • Many certifications A day in the life of an Afterschool Senior Counselor The Afterschool Senior Counselor plays a critical role in the successful operation of the Afterschool program. The Afterschool Senior Counselor is responsible for providing a safe and positive environment for school age children and provide opportunities for learning, interaction and academic/personal growth. Afterschool Counselors plan and implement meaningful activities, lesson plans and special events that are structured, age-appropriate, fun, exciting, challenging, and values based in the areas of arts, STEM, character development, literacy, creative expression, community service, physical fitness and/or nutrition. The incumbent will also promote an inclusive, welcoming, and respectful environment that embraces the diversity of all staff and participants, and promotes a positive spirit. Responsibilities: • Ensure the health, safety and well-being of participants in the program by providing appropriate supervision at all times., • Plan and implement meaningful activities, lesson plans, and special events that are age-appropriate, exciting, challenging, and values based in the areas of arts, STEM, character development, creative expression, community service, physical fitness, and/or nutrition., • Prepare the learning environment, lessons, and necessary supplies for program activities., • Support the coordinate and presentation of a culminating performance at the end of the program cycle, if applicable., • Provide support to Activity Specialists with activity implementation., • Assist children with homework and academic enhancement activities., • Work cooperatively with program and school staff., • Promote an inclusive, welcoming, and respectful environment that embraces the diversity of all participants., • Create and maintain a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences., • Serve as a positive role model for participants., • Maintain accurate program documentation (attendance, sign in/out forms, behavior reports, incident reports, and accident reports, as appropriate)., • Understand and communicate the YMCA’s core values and the goals of the Y After School program to participants and care givers., • Develop and maintain positive relationships with parents and guardians through regular communication about their child’s strengths and areas of growth., • Actively participate in training sessions, designated meetings, and special events., • Adhere to all Department of Health, YMCA of Greater, • New York, and funder standards, expectations, and regulations., • Other activities and duties as needed that address the ongoing health and well-being of our staff and members., • Maintain sanitary habits in accordance with CDC guidelines. Qualifications • High school diploma or equivalent required; college credits preferred., • Minimum of two years of experience working with youth under the age of 13 in a group setting. Key Dates The afterschool season begins on September 8, 2025 and ends in June 18, 2026. Afterschool programs operate from 2:00 pm – 6:00 pm, Monday - Friday and during public school breaks. We offer an exciting and innovative work environment with a culture committed to serving all members of our community. Benefits The YMCA of Greater New York offers a variety of benefits to its staff members including retirement benefits, medical, paid-time off, free YMCA membership and more! Benefit eligibility is determined by an individual’s employment status (ie. full-time or part-time), tenure and/or the number of hours scheduled to work. Click here for more information. Job Type: Part-time Pay: $17.17 per hour Expected hours: 19 per week Benefits: • Employee discount Schedule: • 4 hour shift, • Afternoon shift, • After school, • Holidays, • Monday to Friday, • Weekends as needed Application Question(s): In order to apply, you would need a High School Diploma, do you have your High School Diploma, or a higher degree? Please provide 2-3 dates and times for an online Zoom interview. Are you available to work ALL Monday - Friday: 2pm - 6pm? Experience: • Childcare: 1 year (Preferred) Work Location: In person
THE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation. LIFE OF THE SALES LEAD The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutique’s Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism. The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week. Be a mentor for your Teammates! You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! OPEN MINDED: Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience. AUTHENTIC: Be real! Honesty is key and always working together with integrity. Sales Lead embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests. PASSIONATE: Share your excitement and promote brand loyalty with guests and store team. As a Sales Lead you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Intimissimi by building brand loyalty with each guest! Your goal is ensuring each guest has a memorable experience in our shops . DYNAMIC: Sales Leads thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues. TEAM PLAYER: We are all in this together! Our Sales Leads believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of Intimissimi means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience. PRAGMATIC: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures. KEY RESPONSIBILITIES Build genuine relationships with clients through thoughtful and consistent outreach. Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations. Demonstrate strong verbal and written communication. Be responsible of capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact. Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions. Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity. Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment. Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs. Supporting managers in maintaining the visual and housekeeping standards of the store Able to successfully operate our POS system, conduct email, opening and closing procedures. Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to: Dust and clean shelves, furniture, fixtures and decor Clean doors, window glass, mirrors (exterior and interior) Pick up and empty trash cans and garbage taking it to the dumpster as needed Sweep and mop hard floors Wipe and sanitize sinks, countertops, shared common areas and equipment TEAM DYNAMIC Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals. Provides training to new teammates which may include cross-department functions. Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test! Participate in nationwide contests within other Intimissimi locations to show our team spirit! CAREER DEVELOPMENT OPPORTUNITIES All Sales Leads get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more! #TeamworkMakesTheDreamWork We are all team players! Our leaders always encourage development between team members to support professional growth. #Knowledgeispower Share your knowledge and experience with new team members! We strongly believe in consistent training and development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond! Be a part of the Calzedonia USA story and make your mark! JOB REQUIREMENTS -Eligibility to work in the US for any Employer -High School graduate or equivalent -Compensation based upon years of experience in customer service and sales -3 to 4 years of Contemporary Fashion retail industry is highly preferred -High level standards of customer service and advanced knowledge of selling techniques -Strong verbal and written communication skills Commitment, being self-motivated and goal oriented Problem solving You are able to work a flexible schedule, including nights, holidays and weekends You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience. You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) COMPENSATION & BENEFITS PACKAGE Base Salary plus monthly bonus based upon budget achievement, store volume and location. -Medical Insurance -Pet Insurance -Paid Time off -Paid Parental Leave *Must meet eligibility requirements -401(K) matching -Pre-Tax commuter benefits for transit and parking -Sign on Bonus -Referral bonus -Employee Discount -Free Uniform, and so much more! Accelerate your skills and build a foundation for your career! Work Location: In person
About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Supervisor - Preventive Family Treatment and Rehabilitation Role Summary: This position is responsible for supervising a unit within the Family Treatment and Rehabilitation (FT/R) program. The supervisor oversees all staffing functions including hiring, scheduling, case assignments, employee relations, and performance evaluations. They ensure program compliance with ACS, Connections, and PROMIS requirements, and manage key functions such as Family Team Conferences, Clinical Diagnostic Team meetings, and QA documentation. The role requires strong leadership, clinical knowledge, organizational skills, and the ability to work collaboratively with internal teams and community partners to support at-risk families and meet agency goals. Duties and Responsibilities: • Conducts joint interviews with Director and makes hiring decisions for their unit., • Manages staff work hours and schedules., • Manages all case assignments and distribution of work., • Manages and documents employee complaints within the unit., • Manages employee progressive discipline when required., • Provide direct supervision to FT/R staff ensuring the program meets all mandates., • Assist walk ins., • Manages Family Team Conferences, Clinical Diagnostic Team meetings with families that result in a service plan for the family., • Ensure that all reporting requirements with Connections and PROMIS are completed and all ACS requirements for the programs are met., • Responsible to interact with the program monitors to ensure programs are successful and at full capacity., • Maintain a positive relationship with community networks and with appropriate agencies and community groups to benefit the programs and the agency., • Conduct employee evaluations., • Conduct quarterly case record reviews (physical records).Complete monthly case review and enter note in Connections., • Work in collaboration with the QA dept to monitor FASP’s, casework contacts and other QA mandates and ensure FTC’s are scheduled and held., • Provide back-up for other supervisors in the Preventive programs Skills, Knowledge and Abilities: • Knowledge and experience providing clinical interventions and counseling services for families., • Ability to manage and supervise all staff., • Excellent interpersonal, organizational and computer skills., • Skills with crisis intervention and community networking, • Ability to work independently., • Ability to perform the essential functions of the job with or without a reasonable accommodation Qualifications/Requirements: • MSW/LMSW and experience working with families required., • 3+years of progressive supervisory experience, • Due to the nature of the work environment work hours will be based on needs of program and may vary., • Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions you may be temporarily transferred to either site to meet program needs., • Performs other duties/responsibilities as assigned within scope of position
We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person
A Call for Licensed Counselors, Therapists, and Social Workers to Expand Their Private Practice Are you a licensed mental health professional who has built a thriving practice rooted in your community—whether in a bustling city like Denver or a quiet suburb near Atlanta? We recognize the dedication it takes to foster a space for healing and growth. We now invite you to amplify that impact. This is an opportunity for independent, licensed counselors to transcend geographic boundaries, connect with a broader clientele, and embrace the autonomy of a remote practice, all while retaining full control of your clinical work. Mentalzon is a professional collective designed to champion the independent practitioner. We are not an employer, but a collaborative network that provides the visibility and tools for you to grow your private practice on your own terms. Our focus is on connecting individuals seeking genuine support with dedicated, qualified counselors like you. Your Impact as an Independent Counselor: • Client-Centered Counseling: Deliver compassionate and effective remote counseling sessions, drawing on your unique skills and therapeutic orientation to guide clients toward their goals., • Ensuring a Professional Space: Create and uphold a secure, confidential, and HIPAA-compliant virtual setting that serves as a safe container for the therapeutic relationship., • Deep Ethical Commitment: Practice with unwavering integrity, adhering to the highest ethical principles as defined by your respective state and professional licensing board (e.g., ACA, NASW, AAMFT)., • Entrepreneurial Spirit: Operate as the true owner of your practice. You have complete freedom to manage your schedule, determine your own fees, and cultivate the caseload that best suits your expertise., • Lifelong Learning: Demonstrate a commitment to your professional growth through continued education, consultation, or other activities that enrich your clinical practice. Who We Are Looking For: Core Qualifications: • Master's Degree: A Master's Degree from an accredited institution in Counseling, Social Work, Marriage and Family Therapy, or a related mental health field., • Independent State Licensure: A current, unrestricted license to provide mental health services independently in at least one U.S. state (e.g., LPC, LMHC, LCSW, LMFT, LCPC). This is an essential requirement., • Telehealth Readiness: A clear understanding of and adherence to the legal and ethical requirements for providing telehealth in the state(s) where you are licensed to practice., • Post-Licensure Experience: A minimum of two years of experience providing counseling/psychotherapy after receiving your independent license., • Professional Telehealth Setup: Access to a private, quiet workspace with a reliable, high-speed internet connection to ensure professional, high-quality, and HIPAA-compliant video sessions. Preferred Attributes: • Specialized Training: Certifications or advanced training in specific populations or modalities (e.g., trauma-informed care, Gottman Method, IFS, solution-focused therapy)., • Private Practice Experience: A proven track record of successfully managing a private practice caseload is highly valued., • Collaborative Spirit: An interest in being part of a professional community dedicated to excellence and mutual support. Why Partner with Mentalzon? • Complete Clinical Independence: You are the expert. We provide the connection, but your clinical judgment, therapeutic style, and practice policies remain entirely your own., • Financial Freedom: 100% of Your Rate: Step away from the demands of insurance panels and billing complexities. You set your rate, and you keep it all. Payments are direct from client to you, with zero commissions., • Practice Without Borders: Offer your services to a wider range of clients within your licensed state(s), reaching individuals who need your specific skills but may live outside your immediate area., • Quality Client Matching: Increase your visibility to individuals who are actively and intentionally seeking a licensed counselor, leading to more aligned and successful therapeutic relationships. Begin Your Journey with Us: • Share Your Story (Apply): Submit your application through our straightforward online portal, creating a profile that reflects your professional background and clinical philosophy., • Verification of Credentials: We will securely review your submitted Master's degree and active state license(s) to ensure community quality and trust., • Tailor Your Public Profile: Once verified, you can customize your public-facing profile, outlining your specialties, availability, and session fees., • Welcome New Clients: With your profile live, you'll be ready to receive inquiries from prospective clients and begin the rewarding work of building your remote practice.
Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant
Looking for a bilingual manager that The duties of a restaurant manager (also known as a restaurant manager) cover a wide range of responsibilities to ensure the proper functioning of the establishment. Here is a detailed list of its main functions: ⸻ 📋 1. Operational Management - Supervise the daily operations of the restaurant. - Ensure that quality, cleanliness and service standards are followed. - Coordinate the opening and closing of the premises. ⸻ 👥 2. Personnel Management - Hire, train and supervise staff (warteers, cooks, hosts, etc.). - Prepare schedules and manage shifts. - Resolve conflicts between employees or between customers and staff. ⸻ 💰 3. Financial Management - Control the budget and reduce unnecessary costs. - Supervise cash flow, income and expenses. - Make periodic financial and sales reports. ⸻ 📦 4. Inventory and Supplier Control - Place orders for food, drinks and supplies. - Maintain inventory control to avoid waste. - Negotiate with suppliers to obtain better prices and quality. ⸻ 🍽️ 5. Customer Service - Ensure customer satisfaction and handle complaints. - Maintain high standards of customer service. - Implement strategies to build customer loyalty. ⸻ 📢 6. Marketing and Promotion - Develop promotional campaigns or special events. - Coordinate the presence of the restaurant on social networks. - Analyze the competition and propose improvements. ⸻ ⚖️ 7. Compliance with Regulations - Ensure that hygiene, safety and health standards are met. - Maintain the necessary licenses (such as operating licenses or selling alcohol). - Prepare for government inspections. ⸻ 🧠 Key skills: - Leadership and decision-making. - Conflict resolution. - Time management. - Ability to work under pressure. - Knowledge of the gastronomic sector. manager certification