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ProSentry seeks successful salespersons to fulfill the uptick in demand for our system to both meet a May 2025 deadline in New York City for gas leak detectors in all multi-unit residential buildings, as well as insurance discounts and requirements for water leak detection. As an SDR you will play a key role in establishing the ubiquity of ProSentry. This position requires you to identify and generate qualified leads and convert them to sales, while nurturing long-term client relationships. ProSentry SDRs are knowledgeable, polished professionals who understand the stakes to building staff, managers, and residents when a water or gas leak or mechanical malfunction occurs. ProSentry is the groundbreaking Protech system preferred by building management companies and co-operative boards throughout New York City. Our system monitors the building and alerts multiple stakeholders to water leaks, gas leaks and failures in mechanical systems within seconds. By mitigating damage and loss, ProSentry saves buildings from costly damage and helps them operate more efficiently. Our company requires dedication, strong teamwork, and ongoing learning and provides a sophisticated, collegial, ambitious environment where employees are well compensated and provided with full benefits. As a member of a small team, you will have exceptional opportunities for professional development and promotion while becoming a specialist in a technology that is defining the future of building monitoring. Skills & Qualifications Effective prospecting and lead generating, including via LinkedIn outreach Facile user of CRM systems (HubSpot) Excellent communication skills, in speech and writing for cold calling, email sequencing and campaigns, and for developing and maintaining long-term relationships with clients Excellent style and grooming; at ease in a variety of professional settings with diverse professionals and stakeholders Effective at cold calling to qualify and convert leads to sales Ability to set, plan, and follow through scope of work Knowledge of NYC real estate High degree of organization and attention to detail. Exceptional ability to create and manage sales pipeline Experience working effectively within a team to support proposals and present at sales presentations 2+ years of experience in sales or business development. Experience in building management or building solutions is an advantage. Key Responsibilities: Lead Prospecting and Outreach Prospecting: Identify potential clients, focusing on industries and company sizes that fit the description of our ideal customer profile. Cold Calling: Initiate telephone calls to decision-makers, qualify potential clients, and effectively offer ProSentry as their building monitoring and risk mitigation system. Email Campaigns: Develop and deploy email campaigns that describe ProSentry accurately as an effective monitoring system; tailor the email as required for personal communication. LinkedIn Outreach: Use LinkedIn Sales Navigator effectively to develop relationships with potential clients and generate qualified leads. Tracking and Reporting: Accurately record all prospecting activities, interactions, and outcomes in our CRM system. Report & present traction to the Sales Team weekly. Sales Support Meeting Coordination: Schedule and confirm meetings between the sales team and potential clients for timely follow-ups. Proposal Development: Collaborate with the sales team to prepare custom proposals for each client. Sales Presentations: Assist sales team preparing presentations; co-present during sales meetings and presentations; ensure accuracy and consistency in tone, delivery, and information. Competitor Analysis: Keep current with competitors' offerings, pricing, and strategies to help identify opportunities for product and service improvements, new offerings, and to refine sales and marketing strategy and brand identity. Market Research: Collect and analyze insights from research and experience to refine the Ideal Customer Profile (ICP) to accurately reflect market trends. Site Visits: Visit buildings to better understand what clients require and to build rapport with them. Note important information and share it with the team developing the sales strategy. Event/Conference Support: Attend industry events and trade shows as a representative of ProSentry to meet potential colleagues and clients, build relationships and generate leads. Assist with booth setups, seek out and speak with attendees about ProSentry as the potential right solution for their buildings’ needs. Digital Marketing Support: Collaborate with the marketing team on digital marketing initiatives to increase exponentially the number of qualified leads. Sales Pipeline Management and Reporting CRM Management: Maintain accurate and up-to-date records in our CRM system. Pipeline Organization: Manage the sales pipeline effectively, ensuring timely follow-up calls and meetings to close sales and generate new leads. Progress Reporting: Provide regular updates to sales team and manager on information in the pipeline and metrics re: leads, qualified leads, potential sales; sales under contract to the sales team and leadership. Performance objectives Meet or exceed quarterly sales targets of $1MM in revenue. Maintain a 25% conversion rate on qualified leads. Generate 50+ new leads per month through outreach and networking. Seniority level Early career; sales experience required; 2-years experience preferred. Employment type Full-time; hybrid, non-exempt from overtime Job function Sales and Business Development Industries Real Estate Property Technology ProSentry is an equal opportunity employer that complies with all ADA requirements.

We are an IT consulting company/MSP based in Manhattan, and we have been providing IT support for small to medium size businesses since 1992. We are looking for a self-motivated and well-rounded IT Specialist who has 3+ years of experience working for a Managed Services Provider (MSP) or IT Services firm. This is a Tier II/Tier III role that sets you on a path to become a senior level network engineer. We are a service-based company, so the ideal candidate must have not only solid technical skills but also the ability to interface with clients, communicate in a clear, professional manner and provide them with impeccable service on the daily basis. Responsibilities and Duties: You will be the first point of contact and work directly with our clients to resolve various technical problems via phone or email Respond to tickets, run diagnostic programs, isolate problems, determine and implement solutions Must be able to resolve 20 tickets daily Occasionally you might be asked to go to client’s site Troubleshoot issues related to applications, workstations, servers, networking, wireless, VOIP Perform account management and maintenance for various applications and systems (create or modify user accounts and permissions, reset passwords, install/reinstall applications, printers, check for updates, monitor backups) Follow-up with end users to provide status updates Communicate with customers at all levels of technical and non-technical skills sets We are looking for someone who has: Hands on experience supporting PC & Mac workstations, servers, networking devices Solid working knowledge of Windows servers/Active Directory/Group Policy High level of proficiency in the implementation and support of Office 365 environments Advanced networking knowledge (DHCP, DNS, VPN) A calm and focused approach to high-pressure situations in a client -driven environment Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality of service Sound understanding of customer support, operations, processes and ticketing Experience working for a Managed Services Provider (MSP), Outsourced IT company, or other IT Consulting Services Enthusiasm to serve customers Qualifications and Skills Must have at least 3 years of MSP experience Must have 5+ years of Help Desk experience Desktop support (Windows 7, 10 and Mac) Server support (Windows 2008/2012/2016/2019) Mobile support (iOS and Android) Windows domain environments Business cloud solutions (Office 365/ Dropbox / Google / AWS) Routing, Switching, and Firewall VLAN, DNS, DHCP, WiFi, VOIP, VPN Microsoft 365/Active Directory VMware, Hyper-V, Azure

Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment