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  • Franchise Sales Manager
    Franchise Sales Manager
    15 hours ago
    $80000–$85000 yearly
    Full-time
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR We are seeking a seasoned Franchise Sales Manager to manage and execute the growth and development of our franchise brand. This position will be responsible for building a franchise development pipeline, franchisee recruitment, relationship management with shareholders and franchisees and coaching franchisees through our franchise discovery process. Our ideal candidate is a key sales leader who can provide and ensure the company's short and long term growth strategy. KNOWLEDGE AND RESPONSIBILITIES • Manage all facets of the franchise sales and development process at Paris Baguette, including lead generation, FDD disclosures, organizing all key introductions and meetings, hosting discovery days or brand overview calls, through awarding a franchise., • Direct and support franchisees as needed through the entire development process from initial contact to store opening., • Execute National franchise growth strategy related to new franchise sales and store openings., • Build a franchise development pipeline in selected markets that consistently maintains a sufficient inventory of qualified new franchise prospects to meet the Company's short/long term growth strategy., • Use analytical skills to organize and analyze market data to prioritize potential major markets and to assess potential new franchise development opportunities., • Implement franchise recruitment strategies, processes and tools to develop strong relationships with franchise candidates and franchisees., • Work closely with the real estate team to ensure a proper hand off for continued great support and continuity., • Work closely with Legal as needed, to ensure accuracy with the ADA and FDD documents., • Attend trade shows and conferences as needed to meet with prospective franchisees., • Perform other related tasks, duties and special projects as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree preferred, • At least, 5-7 years of experience with franchise sales and development in the food/consumer/hospitality segment., • Ability to guide franchise prospects through the franchising process from lead to executed agreement, • Clear understanding and knowledge of franchise law and Franchise Disclosure Documents, • Strategic thinking skills with the ability to balance the day-to-day tactical realities with long-term objectives, • Retail Food and Beverage Industry experience required, • Working knowledge of CRM Platform FranConnect, • Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Logistics & Inventory Coordinator
    Logistics & Inventory Coordinator
    4 days ago
    $68000–$80000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Logistics & Inventory Coordinator to join our Supply Chain team. As we continue to scale our CPG business across retail channels nationwide, this role is critical to ensuring our products move efficiently, on time, and on budget from our production facility to distributors, retail partners, and DTC fulfillment centers. Beyond freight, this role owns CPG inventory management end to end, weeks of supply (WOS) tracking, on-time-in-full (OTIF) performance at retailers, and inventory transfers across our 3PL network and supports our scoop shop business through 3PL inventory management, intercompany freight coordination, and logistics cost management and controls. This is a high-impact, cross-functional role sitting at the intersection of operations, vendor management, and customer service. You'll work closely with our production, sales, and finance teams to coordinate domestic freight movements, manage carrier relationships, manage inventory health across our distributor and 3PL network, and help build the logistics infrastructure that supports Van Leeuwen's next stage of growth. This role will be based out of our Greenpoint, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • CPG Inventory Management, • Own CPG finished goods inventory visibility and accuracy across the network — production facility, 3PL warehouses, distributors, and DTC fulfillment centers, • Manage weeks of supply (WOS) by SKU and location at distributors and retailers, monitoring sell-through and flagging out-of-stock and overstock risks before they impact service or margin, • Plan and execute inventory transfers between 3PL warehouses, distributors, and fulfillment centers to balance stock, meet demand, and minimize freight and storage costs, • Reconcile 3PL and WMS inventory records against the ERP, investigating discrepancies, shrink, and damaged or short-dated product and driving root-cause resolution, • Report inventory KPIs (WOS, fill rate, inventory accuracy, aging) on a weekly cadence with clear recommendations for rebalancing or replenishment, • Freight & Transportation Management, • Coordinate inbound and outbound freight movements across LTL, FTL, and refrigerated transport for CPG retail and distributor accounts, • Book and manage shipments with carriers and 3PL partners, ensuring on-time pickup and delivery, • Track shipments in real time and proactively communicate delays or disruptions to internal stakeholders and retail partners, • Manage freight claims from initiation to resolution, including documentation and carrier follow-up, • Ensure all shipments meet temperature and cold chain compliance standards required for frozen CPG products, • Distributor & Retail Compliance, • Coordinate order fulfillment for key retail accounts (grocery, natural, club, and specialty channels), ensuring compliance with retailer routing guides and vendor requirements, • Manage ASN creation and EDI coordination with retail partners and distributors, • Monitor and reduce chargebacks and deductions related to logistics non-compliance, • Manage OTIF (On-Time, In-Full) performance at retail partners — monitor retailer scorecards, perform root-cause analysis on misses, and implement corrective actions to minimize fines and protect vendor standing, • Maintain up-to-date knowledge of retailer-specific routing, labeling, and scheduling requirements, • Vendor & Carrier Relations, • Build and maintain strong relationships with carriers, brokers, and 3PL partners, • Solicit and evaluate freight quotes, supporting cost optimization across the supply chain, • Assist in identifying and onboarding new logistics partners as the network scales, • Scoop Shop Supply Chain Support, • Manage 3PL inventory and weeks of supply (WOS) for the scoop shop business, ensuring product availability for shops while minimizing excess, aged, and short-dated stock, • Coordinate intercompany freight between production facilities, 3PL warehouses, and scoop shop distribution points, ensuring on-time, temperature-compliant, and cost-effective deliveries, • Own cost management and controls for scoop shop logistics — track freight and storage spend against budget, audit carrier and 3PL invoices, flag variances, and identify savings opportunities, • Support intercompany inventory transfers and reconciliation between the CPG and scoop shop businesses, ensuring accurate intercompany records in the ERP, • Operations & Reporting, • Maintain accurate records of all shipments, freight costs, and carrier performance in TMS and ERP systems, • Generate regular freight spend and performance reports, identifying trends and cost-saving opportunities, • Collaborate with production and inventory planning teams to align shipment scheduling with production output and inventory availability, • Support month-end close by reconciling freight invoices and accruals Job Requirements • 2 to 4 years of experience in logistics, freight coordination, inventory management, or supply chain, preferably within CPG, food & beverage, or perishable goods, • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred, • Familiarity with LTL, FTL, and refrigerated freight operations, • Experience working with distributors and retail accounts (UNFI, KeHE, DPI, or similar a plus), • Working knowledge of routing guides, EDI, and ASN processes, • Proficiency in TMS, ERP, or WMS platforms; NetSuite or SAP experience a plus, • Hands-on experience managing inventory KPIs: WOS, OTIF, fill rate, and inventory accuracy, including root-cause analysis and corrective action follow-through, • Experience managing inventory at third-party (3PL) warehouses, including transfers, reconciliations, and cycle count support, • Strong Excel / Google Sheets skills (pivot tables, lookups) for inventory, freight, and cost analysis and reporting, • Familiarity with freight budgeting, invoice auditing, and cost controls; experience with intercompany or multi-entity operations a plus, • Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously, • Excellent communication skills and a customer-service mindsetMust be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines Compensation + Benefits $68,000 - 80,000 annual compensation depending on experience, paid weekly Eligible for annual 5% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $68,000---$80,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Sales Representative
    Sales Representative
    7 days ago
    $15–$17 hourly
    Full-time
    Jamaica, Queens

    Core Responsibilities • Actively engage with customers to promote and sell Metro by T-Mobile smartphones, rate plans, and accessories., • Provide exceptional customer service, assisting with account troubleshooting, processing bill payments, and addressing general inquiries with empathy and professionalism., • Execute daily store operations, including opening and closing procedures, meticulous inventory control, and accurate cash drawer balancing., • Contribute to local grassroots marketing efforts, participate in community events, and implement personal action plans to achieve and exceed sales targets., • Maintain up-to-date knowledge of all products and services, ensuring compliance with sales practices and demonstrating them effectively to customers. Key Requirements • Availability: Ability to work a flexible retail schedule, including evenings, weekends, and holidays., • Physical Demands: Capability to stand or walk for extended periods, bend, and lift up to 40 lbs. without assistance., • Language Skills: Bilingual proficiency (e.g., English and Spanish) is highly preferred and may be compensated at a premium. Benefits & PerksBenefits may vary based on store type (corporate or authorized retailer) but generally include: • Financial Incentives: Uncapped commission structures to maximize earning potential., • Perks: Paid training, employee discounts on devices and plans, and health insurance options., • Growth: Opportunities for professional development and advancement, including pathways to management roles.

    Immediate start!
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  • Retail Supervisor
    Retail Supervisor
    23 days ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    No experience
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  • Barista/Crepe Maker/Cashier/Customer Service
    Barista/Crepe Maker/Cashier/Customer Service
    2 months ago
    Full-time
    Astoria, Queens

    Join our dynamic team as a Cashier and Customer Service Associate, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this role, you will handle transactions accurately, assist customers with their needs, and promote our products through engaging demos and upselling techniques. Your friendly attitude and attention to detail will ensure smooth operations at the checkout counter while fostering lasting customer relationships. This position offers an exciting opportunity to develop retail skills in a fast-paced, grocery store environment dedicated to exceptional service. Responsibilities Operate the Point of Sale (POS) system efficiently to process sales, returns, and exchanges with accuracy and speed Provide excellent customer service by greeting shoppers warmly, answering questions, and resolving concerns promptly Conduct product demonstrations to showcase features and benefits, encouraging customer engagement and sales growth Assist with merchandising efforts by organizing displays, stocking shelves, and ensuring the store remains inviting and well-maintained Handle cash transactions confidently, including cash handling, giving correct change, and balancing registers at shift end Upsell complementary products or promotions to enhance the shopping experience and increase store revenue Maintain professional phone etiquette when assisting customers over the phone or via online inquiries Qualifications Previous cashiering experience in a retail or grocery store setting is preferred but not required; training will be provided Strong communication skills with the ability to connect positively with diverse customers Bilingual abilities are a plus to better serve our multicultural customer base Basic math skills for handling cash transactions accurately and performing retail math calculations Experience with POS systems, merchandising, stocking, and product demos is advantageous Demonstrated ability to supervise or lead team members is a plus for those interested in growth opportunities Ability to maintain a friendly demeanor while managing busy periods and multitasking effectively Join us in creating memorable shopping experiences! We’re committed to supporting your growth with comprehensive training and a vibrant team environment. Your enthusiasm and dedication will make a difference every day! Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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