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Job Description Position Title: Case Manager Location: On Site – Englewood, NJ Department: Clinical Reports to: Clinical Director Salary: Competitive, based on experience and qualifications Boca Recovery Center Website About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Case Manager plays a vital role in supporting clients throughout their treatment journey by providing comprehensive case management services. This includes assisting with discharge planning, resource linkage, documentation, and advocacy. The ideal candidate will be organized, empathetic, and equipped with the knowledge to support clients with a variety of social, financial, and behavioral needs. Requirements Key Responsibilities • Case Management & Client Support, • Complete initial and ongoing case management assessments., • Evaluate client strengths and needs across medical, psychological, social, financial, and employment domains., • Assist with scheduling medical, dental, and other ancillary appointments., • Provide support for clients applying for food assistance or managing FMLA/unemployment paperwork., • Help clients develop life skills including budgeting, communication, critical thinking, and personal care., • Assist with job searches, resume writing, and interview preparation., • Help clients manage finances and bill payments while in treatment., • Coordinate discharge planning and aftercare services, to include booking travel and locating appropriate step-down programming for outpatient programming and/or counseling services., • Arrange placement in halfway houses or aftercare facilities as needed., • Ensure continuity of care through proper linkage to ongoing services., • Community Resource Coordination, • Communicate with employers, landlords, probation officers, legal representatives, and family members., • Maintain accurate and timely documentation of client progress, services provided, and discharge planning., • Uphold all policies regarding client confidentiality and documentation standards., • Maintain prompt and regular attendance., • Work collaboratively with interdisciplinary team members., • Support and uphold all organizational practices, policies, and ethical guidelines., • Valid State Driver’s License required., • Minimum of a High School Diploma; Bachelor’s Degree in Human Services or related field preferred., • CPR certification required (or must be obtained within 30 days of hire)., • A minimum of 1 year of experience in substance abuse treatment or a related field preferred., • Strong communication skills with clients, team members, and supervisors., • Ability to maintain professionalism and appropriate boundaries., • Highly organized and detail-oriented., • Computer literacy and ability to complete accurate documentation., • Capacity to work independently and as part of a multidisciplinary team., • Positive attitude and high emotional intelligence. Boca Recovery Center offers a comprehensive benefits package, including: • Health Insurance, • Retirement Plans, • Disability Coverage, • Paid Time Off

Job Description JOB DESCRIPTION JOB TITLE: Case Manager-NYSSHP Singles/Yonkers RA Program DEPARTMENT: Adult Housing & Services Department FLSA: Non-Exempt REPORTS TO: Program Director LOCATION: Yonkers, NY SALARY: $40,000.00 to $45,000.00 SUMMARY: The Housing Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable single adults in permanent housing. Participants are provided with a variety of services to promote housing stability and individual well-being. Housing Retention Case Manger is responsible for following up with Coordinated Entry referrals, for completing the lease packets, ensure the administrative compliance and collection of rent, delivery of rent, for site owned or managed by Westhab. The Housing Retention Case Manager must diligently work to protect and preserve the quality of life in, and the value of, the properties which they are assigned to manage. This position requires a 24/7 work phone availability in case of any emergency. DUTIES & RESPONSIBILITIES: • Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains monthly and accurate and up today progress notes in HMIS as directed., • Able to travel within the Westchester County and attend DSS/SSI/SSD or medical appointment for the clients if needed., • Able to work one or two weekend day in the year as requested by Director, if needed. Able to work some evenings during the month if needed and as requested by Director, • Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff., • Works closely with Westhab various department to ensure compliance, and program safety; Compliance Department, Security Department and the Facility Maintenance Department., • Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (Shelters, DSS, and collaborating agencies, etc.), • Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed., • Promotes housing stability and individual well-being during program enrollment. Conducts monthly room inspections and building inspections., • Responsible for collecting and submitting all of the initial and or lease documents as directed by program director., • Responsible for reports, assessments, HQS Inspection, HUD required documentation completion and rent reasonableness in a timely manner. Responsible for keeping the client’s folders up today., • Requires the completion of various programmatic time sheets and activity log along with maintaining Google calendar updated., • Ensures that clients are following the program rules and regulations. Responsible for conducting daily wellness check with the most vulnerable clients. Serves as mediator for the clients when needed. Knowledge of crisis interventions technics., • Responsible for scheduling monthly client’s meetings in person to sign needed documentation or as often as needed. Identify program needs and makes recommendations. Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.