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- Catholic Charities of the Archdiocese of New York
Internship Coordinator5 days ago$30–$33 hourlyFull-timeManhattan, New YorkLocation: 250 West 18th Street Summary: This position is responsible for the implementation and monitoring of the service delivery of the internship piece under the Learning to Work contract. Delivery of contractual services such as facilitating seminars; preparation of lessons and materials, development of worksites and partnerships, and data keeping, to strengthen participants exposure to job readiness and career exploration. This position will serve as liaison between internship sites, the program and students. Essential Duties and Responsibilities include the following. Other duties may be assigned. Develop and maintain internship partners Conduct internship sites visits once a month. Maintain contact with worksites once a week via telephone or email Create and update internship site list and contact information. Monitor worksites to ensure interns are having positive, safe, and age-appropriate work experiences. Place 90 students in subsidized internships during the academic year Assist students to complete applications and any necessary paperwork for internship placement. Monitor students’ performance and completion of evaluation. Assist students with completion and submission of timesheets. Log interns’ work hours on digital workforce platform. Create and maintain all interns’ files. Interns at placement Create and maintain a working-alliance with all interns. Conduct site visits to monitor interns’ work performance and check-in with supervisors. Track students' academic progress using report cards and attendance reports. Monitor attendance patterns and provide outreach to students via phone calls/meetings; conferences with student’s advocate counselor and guidance counselor as needed. Responsible of inputting all internship related services in tracker: worksite information, job descriptions, intern number of hours work, and seminar attendance. Facilitate LTW Weekly Seminar Create curriculum/lesson for seminar on topics of Work Readiness, Financial Literacy, and Career Exploration. Track interns' attendance in seminar. Assist students with non-paid community service opportunities throughout the academic year; assist with any paperwork required; track students volunteering and hours completed. Provide job shadowing placements to students not participating in subsidized internships. Build partnerships with local companies to plan industry visits. Prepares community service letters upon completion. Assist in the process of outreach, recruitment and admission Assist in the admissions process (open houses, orientation, etc.) Graduate Students Aid graduating students with search for employment after graduation. Assist in resume & cover letters writing. Qualifications: Education and/or experience required: Bachelor's degree in related field required. Prior experience in the social service field. At least 2 years of experience working in the field of youth development. Proficient in Microsoft, Word and Excel. Pay: $30.00 Hourly Position Type and Expected Hours of Work: Days and hours are generally Monday to Friday 8am-4pm. This is a full-time position will require evening and occasional Saturday hours to monitor after school and summer programs and attend special events. Skills and Competencies required: Strong communication, organizational, and administrative skills. Ability to work well independently as well as part of a team. Ability to handle multiple tasks. Bilingual, English and Spanish/Arabic/French/Chinese preferred. Commitment to the mission of Catholic Charities Community Services. Demonstrate leadership ability.
Immediate start!No experienceEasy apply - Tempo Industries, Inc.
Customer Service Representative (CSR)12 days ago$45000–$50000 yearlyFull-timeWestburyCustomer Service F/T (NASSAU COUNTY N.Y.) Established Promotional Products Company in Westbury Long Island, seeking a In Person (This is NOT a remote position) Full Time, Experienced, individual for Customer Service / Graphic Art / Pre Press person for immediate employment. Hours 9-5 Monday - Friday Customer Service Duties include- To provide excellent Customer Service via phone and e mail, Customer Follow up, updating orders in system. Assisting import manager sending orders and art to vendors. Strong Working Knowledge of Adobe Illustrator, PhotoShop, Corel Draw, Excel, Ms Word a must. Other computer, photography and relevant skills considered a bonus Must be able to work independently, meet deadlines and monitor flow of incoming and outgoing art, e mail, proofs, approvals, revisions and order status. Minor Graphic Design Duties include - Resizing, retouching, and saving of vector artwork. Some conversion of Jpgs to vectors files, upon proof approval assist Pre Press Manager with checking artwork, order accuracy & scheduling orders for production. Flyer & catalog design, , updating of the company's product information on websites and industry search engines, social media posts. Professional Phone Speaking voice, appearance and PC Computer skills a must. Must be able to multi task and work in fast paced environment!!!!! NON SMOKING OFFICE Must be team player willing to do whatever it takes to get the job done. Full Time Competitive Weekly Salary, between $45,000-$ 50,000 per year depending on experience Paid Vacation, Paid Health Insurance, 401k profit sharing plan pleasant work environment Location: NASSAU COUNTY N.Y. Job Type: Full-time Required experience: Wholesale Customer service working in an office environment Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Ability to commute/relocate: Westbury, NY 11590: Reliably commute or planning to relocate before starting work (Required)
Immediate start!Easy apply - Reforge Tech LLC
IT Field Technician15 days ago$18–$22 hourlyFull-timeParkchester, The BronxField Tech Officer (FTO) - Job Title: Field Tech Officer (Level 1 / 2 depending on experience) - Reports To: Technical Operations Lead / Service Manager - Location: On-site at client premises (and remote when needed) **Technical Responsibilities** - Install, configure, and maintain desktops, laptops, printers, routers, and network devices. - Perform on-site troubleshooting of hardware, software, and network issues. - Install and configure operating systems (Windows/macOS) and common business software. - Manage device replacements, backups, antivirus, and patching. - Document every site visit, ticket resolution, and issue escalation. - Set up and support VoIP phones, surveillance systems, and other peripherals. - Provide basic support for cloud systems (Office 365, Google Workspace). - Report recurring issues to leadership for root-cause analysis. - Handle emergency calls during business hours (or rotational after-hours if needed). **Client-Facing / People Skills** - Communicate clearly with non-technical clients — especially under pressure. - Listen actively and extract exact pain points. - Represent your company with professional appearance and punctuality. - Document notes for hand-off to other techs and for record-keeping. - Educate clients gently when necessary, without sounding arrogant or rushed. - Stay calm and composed even when dealing with frustrated clients. - Maintain confidentiality and respect client data. **Requirements** - 1+ years in IT support or technical field work (desktop/network support) - Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools - Willingness to travel between client sites - Ability to lift and move equipment (~30lbs) - Comfortable using ticketing systems, documentation tools, remote access tools - Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals **Soft Skills** - Problem-solver mindset — doesn’t freeze under pressure. - Doesn’t guess — knows when to escalate or double-check. - Treats clients like partners, not a burden. - Self-motivated — doesn’t need micromanagement - Detailed — writes accurate ticket notes and documentation - Time aware — knows how to triage onsite tasks under a schedule - Curious — learns new tools, doesn’t stay stagnant
Easy apply - Building Service 32BJ Benefit Funds
Customer Service Representative (CSR)1 month ago$50926.57–$53063.84 yearlyFull-timeManhattan, New YorkJob Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Immediate start!No experienceEasy apply
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